L/O/G/O
Ontela PicDeck
4th Group Marketing Management F121
Group Member
Amira Islamie Bayu Pahala Radityo Bhagas Arga Saputra Dwi Hermiyati Ferry Cahyadiputra Irreza
Contents
Ontela PicDeck Case
1
2 3 4
What is Ontela ?
Why Ontela PicDeck doing research
How are Market Segment Best Defined?
A Five Step Process : Choosing Attractive Market
What is Ontela ?
Ontela is a start-up company founded in 2006 in Seattle In 2008, Ontela is making their first offering : Ontela PicDeck PicDeck is an application/software, that transfer pictures from mobile device to PC(at home), email and/or social media SEAMLESSLY
Why Ontela doing research ?
The aim is to sell PicDeck to wireless carrier. Is believed to boost the wireless carriers sales and subscribers. Another aim is to maximize the opportunity for both Ontela and wireless carrier. Therefore, they need to target the right segment in public. And thats why they feel the need to do market research.
ONTELA
Wireless Carrier
PicDeck
Right Segment
How are Market Segment Best Defined?
Identify a homogenous segment
Specify segment criteria
Determine segment size and potential
I. Exploring Target Segment
Sarah, The Housewife Steve, The Young Professional
Explore Target
Regina, The Teen
Based on experience and insights of qualitative research in his industries. Ontela came up with 3 different customer persona.
II. Demography
Demography Attributes
Sarah
42
Steve
27
Regina
16
Age
Gender
Female
Male
Female
Household Lifecycle
Mother of 15, 10 and 8 years old
Single
Single
Occupation
Mother of 15, 10 and 8 years old
Young professional, real estate agent
Student
II. Behavioral
Demography Attributes
Sarah
Upgrading wireless phone with a grainy camera attached
Taking pictures from cell phone and want to just appear on computer
Steve
Simple thing about cell phone and equip with camera to support his work
Regina
Simple thing about cell phone and equip with camera to support his work
Customer Needs
Product Usage
Taking pictures of houses to save and send to client
Update profile on her social network account
Grown up in the internet age that all iteration of online communication, from email to social networking
Lifestyle
Not a computer whiz, but can use email, google, IM and MSN
Latest technology update, uses email at work but prefers the phone
Typology Vals 2
Strenghten demographic characterization by explaining the deeper psychological drivers of consumer behavior
Ontelas Target Segment
Steve
- Income - Occupation - Future market
Regina -Trend Setter - Future Market Contents
Ontelas Target Segment
Steve - Achievers - Motivated by the desire for achievement, - Achievers have goal-oriented lifestyles and a deep commitment to career and family. - Their social lives reflect this focus and are structured around family, their place of worship, and work Regina - Experiencers Experiencers are motivated by selfexpression. Young, enthusiastic, and impulsive consumers
5 Step Process Choosing Attractive Market
Choose criteria to measure market attractiveness and competitive position
1st step 2nd step 3rd step
Weight market attractiveness and competitive position factors to reflect their relative importance
4th step 5th step
Assess the current position of each potential target market in each factors Market Segment roject the future position of each market based on expected environmental, customer, And competitive trends Evaluate implications of possible future changes for business strategies and resources requirements
Market Attractiveness / Competitive Position Matrix
1
High Market Attractiveness 3 4 Moderate 2 5
Low
Weak
Moderate
Strong
Competitive Position
SWOT for Ontela PicDeck
Innovation Technology New Market
S W
Low Customer Loyalty
O T
Replaceable
L/O/G/O
Thank You!