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Telephone

The document provides vocabulary and phrases related to telephone conversations, including how to introduce oneself, ask for someone, connect calls, and take messages. It also includes examples of dialogues for practice. Key phrases cover waiting, making calls, and responding when someone is unavailable.

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Linda Lien
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36 views3 pages

Telephone

The document provides vocabulary and phrases related to telephone conversations, including how to introduce oneself, ask for someone, connect calls, and take messages. It also includes examples of dialogues for practice. Key phrases cover waiting, making calls, and responding when someone is unavailable.

Uploaded by

Linda Lien
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Telephone

VOCABULARY: Hold on / Hang on: wait Hang up/ ring off : Ring up: make a call (ring somebody up): Pick up the phone/ pick the phone up: Hang on a second: Put through/ put you through/: Call back: return a phone call: The line: Dial: Operator: ngi trc tng i

Introducing yourself Hello, This is Ken./ Im Ken. Hello, Ken speaking. Asking for Someone Could/ May I speak to (Mr Smith), please...? Is (Mr Smith) there, please ? Is (Mr Smith) in? Yes, Mr Smith speaking. "May I ask who's calling?" "Could I have your name, please?" - "Yes, this is Tom Thompson speaking." Connecting Someone I'll put you through. Can you hold on a moment?/Can you hold the line? I'll put you through. How to reply when someone is not available I'm afraid Mr Jackson is not available at the moment. Mr Jackson isn't in/ Mr Jackson is out at the moment. I'm afraid Mr Smith is out of the office today." Im sorry .. off sick today." in a meeting." on holiday."

Taking a Message Could I take a message? Would you like to leave a message?" Yes, Could you ask him to call me back? Yes, of course. Could you ask him to return my call?

Does he have your number ? What's your number, please Others: I'm off to a conference. - no problem, bye! Hang on a moment and I'll put you through. 'Could you repeat that, please?' 'Could you speak a little more slowly, please?' 'Would you mind spelling that for me please?' PRACTISE LISTENING Conversation 1 Ringring R: C: R: C: R: C: R: C: R: C: Hello. Hello. ______ Steve ________? I'm sorry. He's not here right now. What time will he be _________? Around five thirty. This afternoon? Yes. May I ask _______ _____________? ________ _________ his friend, Greg. Okay. I'll tell him you called. Thanks. Conversation 2 Ringring R: C: R: C: R: C: R: Tyler residence. ______ _______ Naomi? No, this is her sister, Nancy. You sure sound like Naomi. Oh. Can I ________ a message? Sure. Please tell her that Andy called. Okay. I'll _________ her the message.

C: R:

Thanks. Bye.

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