MGMT 436 Training and Development
Chapter 1: Introduction
Questions for Discussion:
What is training and development? Why would a company invest in training its employees?
Safety, risk management Competitive advantage Motivation Others?
Key Components of Learning
Goal: Learning Human capital Training
Formal training and development Informal learning
Knowledge: Explicit and tacit Knowledge management
Designing Effective Training
What is the ISD Model?
Instructional System Design (p. 11)
What are some of the flaws of the ISD Model?
Discussion
Assumptions
Training design is effective only if it helps employees reach goals and objectives Measurable learning objectives must be identified Evaluation plays an important role
Forces that Influence Working and Learning
Globalization Increased value placed on intangible assets and human capital Linking to business strategy Changing demographics, diversity Generational differences
Generational Differences in the Workplace
Forces that Influence Working and Learning (continued)
Talent management Customer service and quality emphasis New technology High-performance models of work systems
Training Practices
Facts and figures, investment leaders (p. 39) Roles, competencies, and positions of training professionals Who provides training? Who is in charge of training? Preparing to work in training
5-Minute Paper
Explain how training relates to attracting new employees, employee retention, and motivation.
Next Week
Chapter 2 Case 1 Special Guest Speaker