What is 'Organizational Behavior - OB':
Organizational behavior (OB) is the study of the way people interact within
groups. Normally this study is applied in an attempt to create more efficient
business organizations. The central idea of the study of organizational behavior
is that a scientific approach can be applied to the management of workers.
Organizational behavior theories are used for human resource purposes to
maximize the output from individual group members.
Definition of Organizational Behavior:
Organizational
structures
behavior
have
on
studies
human
the impact individuals,
behavior
within
groups,
organizations.
and
It
is
an interdisciplinary field that includes sociology, psychology, communication,
and management. Organizational behavior complements organizational
theory, which focuses on organizational and intra-organizational topics, and
complements human-resource studies, which is more focused on everyday
business practices.
Positive Consequences
Negative Consequences
Leads to new ideas
Diverts energy from work
Stimulates creativity
Threatens psychological well-being
Motivates change
Wastes resources
Promotes organizational vitality
Creates a negative climate
Helps individuals & groups establish
identities
Breaks down group cohesion
Serves as a safety valve to indicate
problems
Can increase hostility & aggressive behaviors
THE FUNCTIONAL ORGANIZATIONAL CONFLICT:
CONFLICT
CONFLICT
CONFLICT
CONFLICT
CONFLICT
ENCOURAGES NEW THINKING
RAISES QUESTIONS
BUILDS RELATIONSHIPS
OPENS MINDS
BEATS STAGNATION
When conflict does occur, the results may be positive or negative, depending upon how those involved choose
to approach it.
If you can approach conflict positively, it can:
Improve the quality of decisions
Stimulate involvement in the discussion
Arouse creativity and imagination
Facilitate employee growth
Increase movement toward goals
Create energetic climate
Build more synergy and cohesion among teams
Foster new ideas, alternatives, and solutions
Test positions and beliefs
If conflict is approached negatively, it can:
Be destructive and uncontrollable
Create ineffective working groups
Cause productivity to suffer
Reduce the exchange of ideas and information
Develop animosities
Break down communication
Diminish trust and support