har& s1ills an& soft s1ills. .y imparting soft s1ills7 I help Dinesh V.

Divekar companies to Soft Skill Trainer HR Consultant control & costs resulting &ue to noncommunicatio n7 non&elegation7 poor time management7 poor performance etc Background: With 25+ years experience. In the last 5 years I have given training to 1000+ staffs of various companies/my past companies. s of no! I am giving "# consulting services to t!o I$ companies. %ouple of other companies avail of my consulting services on nee& 'asis. Facilitates the development of the staff to develop the following skill: a( '( c( &( e( f( g( h( i( 3( 1( l( m( n( )ersonality *evelopment $ime + ,tress -anagement .usiness /ti0uettes + %ommunications ,1ills %ustomer ,ervice $eam .uil&ing 2ea&ership -entoring -anagerial/,upervisory ,1ills %onflict -anagement Intervie!ing ,1ills "o! to give an& ta1e 4ee&'ac1 .ehaviour -anagement or Interpersonal ,1ills ,ales $raining #etail $raining

*n the training modules+ ps,chometri c tests are conducted

Past and current clients: I$ %ompanies: - I$ 5 6e! ,tan&ar&s7 /verest Infocom )vt 2t&7 *atacore $echnologies )vt 2t&7 ,u!ega ,oft!are )vt 2t& "otels + #esorts: - .86 "otels 2imite&7 9ol&finch "otel )vt 2t&7 "otel "eritage Inn %oim'atore7 #oyal :rchi& #esort7 I;< the un!in& islan& 4acility )rovi&ers: - 4acilities =nlimite&7 %are!el In&ia )vt 2t& %ourier/%argo: - )ra1ash ir 4reight )vt 2t& %onstruction %ompanies: - ;ertex "omes )vt 2t& >"y&era'a&( ,ecurity ,ervices: - .lac1 .elt %ommon&o ,ecurity ,ervices )rivate 2imte&

? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
-n the .oard of the following companies as e/ternal trainer: a( '( c( &( e( )arimala %onsultants )vt 2t& ./ ;alue )oint ca&emy )vt 2t& %hinmaya Institute of -anagement ,cience Institute of "#* ,olutions )vt 2t& %:#9:;

Training methodolog,: - &uring the sessions7 training may happen 'ut learning may not. $o avoi& this contra&iction7 I ta1e up role of a learning facilitator 'y ma1ing interative training sessions7 customising training programmes that meet clientEs re0uirements. In a&&ition to this7 my learning sessions inclu&e psychometric tests also. )sychometric tests give insight to the learners on the &evelopment that they re0uire.

Competition

Culture Change

Performance Management

Change Management

Train to Develop the Employer Brand for

External Reputation

Quality

Policies & Procedures

Customer ocus

t times !hile &evising training programmes7 one or t!o or even more num'er of aspects of the mo&el is overloo1e& an& training &oes not 'ecome comprehensive. I !ill try to plug the revenue losses through right training7 to right employees for right programme an& finally for right revenue yiel&s.

? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
)odule0wise 1etails of the Training Programmes Personalit, 1evelopment 0 % da, What is )ersonality *eterminants of )ersonality Fno! your )ersonality - FeirseyEs $emperament ,orter $est )ositive $hin1ing "o! to .uil& )ositive ,elf-esteem ,W:$ analysis "o! to han&le &versities

Time )anagement 2 % da, %haracteristics of $ime )areto )rinciple "ave you &one 8o' nalysis of your 8o'G What are $ime WastersG What is )rocrastinationG $ime -anagement $ools )ersonal 9oal ,etting *elegation $heory of $ime -anagement 'y ,tephen # %ovey *ay-to-&ay $ime -anagement $echni0ues

Stress )anagement 2 % da, What is ,tressG :ptimum ,tress level <our )ersonality + ,tress ,ymptoms of ,tress I&entifying li1ely ,tressors 4ive !ays of *ealing !ith ,tress nger 5 com'at !ith the enemy !ithin

Communication Skills 2 " da,s What is %ommunicationG $he )rocess of %ommunication When %ommunication shoul& happenG 4ormula of %ommunication %ommunication + )erception .arriers in %ommunication Huestioning ,1ills ? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar

Soft Skill Trainer & HR Consultant

*nterpersonal Skills 2 % da, ssessing your 'ility to *eal !ith )eople 9roup Interactive ,1ills 5 Initiating ,1ills7 ,upporting ,1ills7 %larifying ,1ills <our Interaction 5 ma1ing re0uests7 refusing re0uests7 giving a&vice7 &isagreeing7 interrupting7 'ri&ging etc $he &ifficult )ersonality $ypes

Team Building 2 " da,s ,elf-perception Inventory of the $eam -em'ers 9roup ;s $eams ttitu&e re0uire& to 'uil& $eam 12 %Es of the $eam $ypes of *ysfunction in a $eam 4ive *ysfunctions of the $eam

Conducts non0adventurous out.ound training on Team Building also

3eadership Techni4ues 2 " da,s What is 2ea&ershipG 2ea&ers ;s 4ollo!ers -anagers ;s 2ea&ers $est your 2ea&ership )otential <our )ersonality 5 %on&uit of 2ea&ership $eam 2ea&ership 9etting :rganise& )ro'lem solving 2ea&ership + %onflict #esolution ssertiveness an& 2ea&ership %reation of Intangi'le ssets

Supervisor,5)anagerial Skills 2 % da, 4un&amentals of ,upervision <our ttitu&e an& )ro&uctivity of your ,taff "o! to *emonstrate uthority "o! to *elegate "o! to %oach ? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar

Soft Skill Trainer & HR Consultant

? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
Conflict )anagement 2 % da, What is %onflictG %ritical 4eatures of %onflict -anagement $ypes of %onflict %onflict #esolution $echni0ues %onflict an& :rganisational %ulture

*nterviewing Skills 2 % da, Intervie!s 5 !hy these are con&ucte&G 8o' *escription7 8o' nalysis 9eneral /rrors ma&e !hile Intervie!ing "o! to assess the ttitu&e 5 some ,tan&ar& Huestions

Personal 6/cellence 7half da, for each module8 "o! to ta1e an& give fee&'ac1G "o! to con&uct )erformance ppraisalG .uil&ing :rganisational %ulture /motional !areness "o! to fin& %reative an& Innovative ,olutions "o! to 'e a -otivator *ecision -a1ing

)entoring 2 " da,s What ma1es a goo& -entorG What -entors &oG -anager ;s -entor &apting + -anaging a %hange *imensions of -entoring -entoring )rocess )ro&uctive %onfrontation

Creative Thinking 5 1 &ay What is creativityG /xamples of creativity $est your creativity .rain an& its functions "o! to foster creativityG -e&itation an& its use in creativity ? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar
Soft Skill Trainer & HR Consultant

? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com

Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
9nger )anagement 5 1 &ay nger 5 the enemy !ithin7 its ill-effects on the 'o&y ,ources of the anger nger management strategies :ther techni0ues to manage the anger

6ffective Selling Skills What is ,aleG )rimary s1ills of ,alespersons )reparation of ,ales )lan7 Why people 'uyG )reparing for the ,ales Intervie!7 9rooming ,1ills ,tructuring the ,ales %all ,etting gen&a 5 Huestioning ,1ills ,etting gen&a 5 2istening ,1ills I&entifying 6ee&s 5 .uying .ehaviour )resenting the ,olution 5 4 . /xercises /ffective %losures

? @27 -aria ,a&an7 Ath -ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli ).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - '' %((#'$ /-mail: -&in2@0CDre&iffmail.com