B245/B276/B277

SERVICE MANUAL
002706MIU

B245/B276/B277
SERVICE MANUAL

B245/B276/B277
SERVICE MANUAL

002706MIU

It is the reader's responsibility when discussing the information contained

within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY
FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH CORPORATION.
All product names, domain names or product illustrations, including
desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.

2007 RICOH Corporation. All rights reserved.

WARNING
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Corporation. Users of this
manual should be either service trained or
certified by successfully completing a Ricoh
Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh Corporation

LEGEND
PRODUCT CODE
*B245
B276
B277
*Latin America Only

GESTETNER
DSm715
DSm716
DSm721d

COMPANY
LANIER
RICOH
LD315
MP 1500
LD316
Aficio MP 1600
LD320d
Aficio MP 2000

SAVIN
N/A
9016
9021d

DOCUMENTATION HISTORY
REV. NO.
*
1

DATE
06/2006
01/2007

COMMENTS
Original Printing
B276/B277 Launch

B245/B276/B277
TABLE OF CONTENTS
INSTALLATION
1. INSTALLATION ....................................................................... 1-1
1.1 INSTALLATION REQUIREMENTS .......................................................1-1
1.1.1 ENVIRONMENT ...........................................................................1-1
1.1.2 MACHINE LEVEL.........................................................................1-2
1.1.3 MINIMUM SPACE REQUIREMENTS ..........................................1-2
1.1.4 POWER REQUIREMENTS ..........................................................1-2
1.2 COPIER INSTALLATION ......................................................................1-4
1.2.1 POWER SOCKETS FOR PERIPHERALS ...................................1-4
1.2.2 ACCESSORY CHECK .................................................................1-4
1.2.3 INSTALLATION PROCEDURE ....................................................1-5
1.3 PLATEN COVER INSTALLATION ........................................................1-9
1.3.1 ACCESSORY CHECK .................................................................1-9
1.3.2 INSTALLATION PROCEDURE ....................................................1-9
1.4 ARDF INSTALLATION ........................................................................1-10
1.4.1 ACCESSORY CHECK ...............................................................1-10
1.4.2 INSTALLATION PROCEDURE ..................................................1-11
1.5 ADF INSTALLATION ...........................................................................1-14
1.5.1 ACCESSORY CHECK ...............................................................1-14
1.5.2 INSTALLATION PROCEDURE ..................................................1-15
1.6 TWO-TRAY PAPER TRAY UNIT INSTALLATION ..............................1-18
1.6.1 ACCESSORY CHECK ...............................................................1-18
1.6.2 INSTALLATION PROCEDURE ..................................................1-18
1.7 ONE-TRAY PAPER TRAY UNIT INSTALLATION...............................1-23
1.7.1 ACCESSORY CHECK ...............................................................1-23
1.7.2 INSTALLATION PROCEDURE ..................................................1-23
1.8 ONE-BIN TRAY INSTALLATION.........................................................1-27
1.8.1 ACCESSORY CHECK ...............................................................1-27
1.8.2 INSTALLATION PROCEDURE ..................................................1-27
1.9 ANTI-CONDENSATION HEATER INSTALLATION ............................1-30
1.10 TRAY HEATERS .............................................................................1-31
1.10.1 UPPER TRAY HEATER ...........................................................1-31
1.10.2 LOWER TRAY HEATER (TWO-TRAY MODEL ONLY) ...........1-33
1.10.3 TRAY HEATERS FOR THE OPTIONAL PAPER FEED UNITS1-34
1.11 KEY COUNTER INSTALLATION ....................................................1-38

PREVENTIVE MAINTENANCE
2. PREVENTIVE MAINTENANCE ............................................... 2-1
2.1 PM TABLES ..........................................................................................2-1
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2.2 HOW TO RESET THE PM COUNTER..................................................2-4

REPLACEMENT AND ADJUSTMENT

3. REPLACEMENT AND ADJUSTMENT .................................... 3-1
3.1 GENERAL CAUTIONS ..........................................................................3-1
3.1.1 PCU (PHOTOCONDUCTOR UNIT) .............................................3-1
3.1.2 TRANSFER ROLLER...................................................................3-1
3.1.3 SCANNER UNIT...........................................................................3-1
3.1.4 LASER UNIT ................................................................................3-2
3.1.5 FUSING UNIT ..............................................................................3-2
3.1.6 PAPER FEED...............................................................................3-2
3.2 SPECIAL TOOLS AND LUBRICANTS ..................................................3-3
3.3 EXTERIOR COVERS & OPERATION PANEL ......................................3-4
3.3.1 REAR COVER..............................................................................3-4
3.3.2 REAR LOWER COVER (TWO-TRAY MODELS ONLY) ..............3-4
3.3.3 COPY TRAY.................................................................................3-5
3.3.4 UPPER COVERS .........................................................................3-5
3.3.5 LEFT COVER ...............................................................................3-6
3.3.6 FRONT COVER ...........................................................................3-6
3.3.7 FRONT RIGHT COVER ...............................................................3-7
3.3.8 RIGHT REAR COVER..................................................................3-7
3.3.9 RIGHT DOOR (DUPLEX UNIT (B269/B277)) ..............................3-8
3.3.10 BY-PASS TRAY .........................................................................3-8
3.3.11 LEFT LOWER COVER (TWO-TRAY MODELS ONLY)..............3-9
3.3.12 RIGHT LOWER COVER (TWO-TRAY MODELS ONLY) ...........3-9
3.3.13 PLATEN COVER SENSOR......................................................3-10
3.4 SCANNER UNIT..................................................................................3-11
3.4.1 EXPOSURE GLASS/DF EXPOSURE GLASS ...........................3-11
3.4.2 LENS BLOCK .............................................................................3-11
3.4.3 LAMP STABILIZER BOARD AND EXPOSURE LAMP ..............3-12
3.4.4 ORIGINAL WIDTH/LENGTH SENSOR ......................................3-13
3.4.5 SCANNER MOTOR....................................................................3-15
3.4.6 SCANNER HOME POSITION SENSOR ....................................3-16
3.4.7 ADJUSTING SCANNER POSITIONS ........................................3-17
3.5 LASER UNIT .......................................................................................3-21
3.5.1 LOCATION OF CAUTION DECAL .............................................3-21
3.5.2 TONER SHIELD GLASS ............................................................3-21
3.5.3 LASER UNIT ..............................................................................3-22
3.5.4 LD UNIT .....................................................................................3-23
3.5.5 POLYGONAL MIRROR MOTOR................................................3-23
3.5.6 LASER UNIT ALIGNMENT ADJUSTMENT ...............................3-24
3.6 PCU SECTION ....................................................................................3-26
3.6.1 PCU............................................................................................3-26
3.6.2 PICK-OFF PAWLS AND TONER DENSITY SENSOR...............3-27
3.6.3 OPC DRUM ................................................................................3-28
3.6.4 CHARGE ROLLER AND CLEANING BRUSH ...........................3-29
3.6.5 CLEANING BLADE ....................................................................3-29
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3.6.6 DEVELOPER .............................................................................3-30

3.6.7 AFTER REPLACEMENT OR ADJUSTMENT ............................3-31
3.7 TONER SUPPLY MOTOR...................................................................3-32
3.8 PAPER FEED SECTION .....................................................................3-33
3.8.1 PAPER FEED ROLLER .............................................................3-33
3.8.2 FRICTION PAD ..........................................................................3-33
3.8.3 PAPER END SENSOR...............................................................3-34
3.8.4 EXIT SENSOR ...........................................................................3-34
3.8.5 BY-PASS FEED ROLLER AND PAPER END SENSOR............3-35
3.8.6 REGISTRATION ROLLER .........................................................3-36
3.8.7 BY-PASS PAPER SIZE SWITCH...............................................3-37
3.8.8 REGISTRATION CLUTCH .........................................................3-38
3.8.9 REGISTRATION SENSOR ........................................................3-38
3.8.10 UPPER PAPER FEED CLUTCH AND BY-PASS FEED CLUTCH ..
.................................................................................................3-39
3.8.11 RELAY CLUTCH ......................................................................3-39
3.8.12 RELAY SENSOR......................................................................3-40
3.8.13 LOWER PAPER FEED CLUTCH (TWO-TRAY MODELS ONLY)
.................................................................................................3-40
3.8.14 VERTICAL TRANSPORT SENSOR (TWO-TRAY MODELS ONLY)
.................................................................................................3-41
3.8.15 PAPER SIZE SWITCH .............................................................3-41
3.9 IMAGE TRANSFER.............................................................................3-42
3.9.1 IMAGE TRANSFER ROLLER ....................................................3-42
3.9.2 IMAGE DENSITY SENSOR .......................................................3-42
3.10 FUSING ...........................................................................................3-44
3.10.1 FUSING UNIT ..........................................................................3-44
3.10.2 THERMISTOR..........................................................................3-44
3.10.3 FUSING LAMPS.......................................................................3-45
3.10.4 HOT ROLLER STRIPPER PAWLS ..........................................3-46
3.10.5 HOT ROLLER ..........................................................................3-46
3.10.6 THERMOSTAT.........................................................................3-47
3.10.7 PRESSURE ROLLER AND BUSHINGS ..................................3-47
3.10.8 NIP BAND WIDTH ADJUSTMENT...........................................3-48
3.10.9 CLEANING ROLLER................................................................3-49
3.11 DUPLEX UNIT (DUPLEX MODELS B269/B277 ONLY)..................3-50
3.11.1 DUPLEX EXIT SENSOR ..........................................................3-50
3.11.2 DUPLEX ENTRANCE SENSOR ..............................................3-50
3.11.3 DUPLEX INVERTER SENSOR ................................................3-51
3.11.4 DUPLEX TRANSPORT MOTOR..............................................3-51
3.11.5 DUPLEX INVERTER MOTOR..................................................3-52
3.11.6 DUPLEX CONTROL BOARD ...................................................3-52
3.12 OTHER REPLACEMENTS..............................................................3-53
3.12.1 QUENCHING LAMP.................................................................3-53
3.12.2 HIGH-VOLTAGE POWER SUPPLY BOARD ...........................3-53
3.12.3 BICU (BASE-ENGINE IMAGE CONTROL UNIT).....................3-54
3.12.4 MAIN MOTOR ..........................................................................3-54
3.12.5 REAR EXHAUST FAN (B269/B277 ONLY)..............................3-55
3.12.6 LEFT EXHAUST FAN...............................................................3-55
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3.12.7 PSU (POWER SUPPLY UNIT).................................................3-56

3.12.8 GEARBOX................................................................................3-57
3.13 COPY ADJUSTMENTS PRINTING/SCANNING .............................3-60
3.13.1 PRINTING ................................................................................3-60
3.13.2 SCANNING ..............................................................................3-62
3.13.3 ADF IMAGE ADJUSTMENT.....................................................3-64

TROUBLESHOOTING
4. TROUBLESHOOTING ............................................................. 4-1
4.1 SERVICE CALL CONDITIONS .............................................................4-1
4.1.1 SUMMARY ...................................................................................4-1
4.1.2 SC CODE DESCRIPTIONS .........................................................4-2
4.2 ELECTRICAL COMPONENT DEFECTS.............................................4-18
4.2.1 SENSORS..................................................................................4-18
4.2.2 SWITCHES ................................................................................4-20
4.3 BLOWN FUSE CONDITIONS .............................................................4-22
4.4 LED DISPLAY .....................................................................................4-23
4.4.1 BICU...........................................................................................4-23

SERVICE TABLES
5. SERVICE TABLES .................................................................. 5-1
5.1 SERVICE PROGRAM MODE................................................................5-1
5.1.1 HOW TO ENTER THE SP MODE ................................................5-1
5.2 SP MODE TABLES ...............................................................................5-3
5.2.1 SP1-XXX (FEED) .........................................................................5-3
5.2.2 SP2-XXX (DRUM) ........................................................................5-6
5.2.3 SP4-XXX (SCANNER) ...............................................................5-12
5.2.4 SP5-XXX (MODE) ......................................................................5-18
5.2.5 SP6-XXX (PERIPHERALS) ........................................................5-21
5.2.6 SP7-XXX (DATA LOG)...............................................................5-23
5.2.7 SP8-XXX (HISTORY) .................................................................5-27
5.2.8 SP9-XXX (ETC.).........................................................................5-32
5.3 USING SP MODES .............................................................................5-33
5.3.1 ADJUSTING REGISTRATION AND MAGNIFICATION .............5-33
5.3.2 ID SENSOR ERROR ANALYSIS (SP 2221) ..............................5-35
5.3.3 DISPLAY APS DATA (SP 4301 1)..............................................5-35
5.3.4 MEMORY CLEAR ......................................................................5-37
5.3.5 INPUT CHECK (SP 5803) ..........................................................5-39
5.3.6 OUTPUT CHECK (SP 5804) ......................................................5-42
5.3.7 SERIAL NUMBER INPUT (SP 5811) .........................................5-44
5.3.8 NVRAM DATA UPLOAD/DOWNLOAD (SP 5824/5825) ............5-44
5.3.9 FIRMWARE UPDATE PROCEDURE.........................................5-46
5.3.10 TEST PATTERN PRINT (SP 5902 1).......................................5-49
5.3.11 PAPER JAM COUNTERS (SP 7504) .......................................5-51
5.3.12 SMC PRINT (SP 5990).............................................................5-52
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5.3.13 ORIGINAL JAM HISTORY DISPLAY (SP 7508) ......................5-53

5.3.14 ADF APS SENSOR OUTPUT DISPLAY (SP 6901) .................5-53

DETAILED DESCRIPTIONS
6. DETAILED SECTION DESCRIPTIONS................................... 6-1
6.1 OVERVIEW ...........................................................................................6-1
6.1.1 COMPONENT LAYOUT...............................................................6-1
6.1.2 PAPER PATH...............................................................................6-2
6.1.3 DRIVE LAYOUT ...........................................................................6-3
6.2 BOARD STRUCTURE...........................................................................6-4
6.2.1 BLOCK DIAGRAM........................................................................6-4
6.2.2 BICU (BASE ENGINE AND IMAGE CONTROL UNIT) ................6-5
6.2.3 SBU (SENSOR BOARD UNIT) ....................................................6-5
6.3 COPY PROCESS OVERVIEW..............................................................6-6
6.4 SCANNING............................................................................................6-8
6.4.1 OVERVIEW ..................................................................................6-8
6.4.2 SCANNER DRIVE ........................................................................6-9
6.4.3 ORIGINAL SIZE DETECTION IN PLATEN MODE.....................6-10
6.5 IMAGE PROCESSING ........................................................................6-13
6.5.1 OVERVIEW ................................................................................6-13
6.5.2 SBU (SENSOR BOARD UNIT) ..................................................6-14
6.5.3 IPU (IMAGE PROCESSING UNIT) ............................................6-15
6.5.4 VIDEO CONTROL UNIT (VCU)..................................................6-25
6.6 LASER EXPOSURE ............................................................................6-27
6.6.1 OVERVIEW ................................................................................6-27
6.6.2 AUTO POWER CONTROL (APC)..............................................6-28
6.6.3 LD SAFETY SWITCH.................................................................6-29
6.7 PHOTOCONDUCTOR UNIT (PCU) ....................................................6-30
6.7.1 OVERVIEW ................................................................................6-30
6.7.2 DRIVE ........................................................................................6-31
6.8 DRUM CHARGE .................................................................................6-32
6.8.1 OVERVIEW ................................................................................6-32
6.8.2 CHARGE ROLLER VOLTAGE CORRECTION ..........................6-33
6.8.3 ID SENSOR PATTERN PRODUCTION TIMING........................6-34
6.8.4 DRUM CHARGE ROLLER CLEANING......................................6-34
6.9 DEVELOPMENT .................................................................................6-35
6.9.1 OVERVIEW ................................................................................6-35
6.9.2 DRIVE ........................................................................................6-36
6.9.3 DEVELOPER MIXING................................................................6-36
6.9.4 DEVELOPMENT BIAS ...............................................................6-37
6.9.5 TONER SUPPLY........................................................................6-38
6.9.6 TONER SUPPLY MECHANISM .................................................6-39
6.9.7 TONER DENSITY CONTROL ....................................................6-39
6.9.8 TONER SUPPLY IN ABNORMAL SENSOR CONDITIONS.......6-43
6.9.9 TONER NEAR END/END DETECTION AND RECOVERY........6-44
6.10 DRUM CLEANING AND TONER RECYCLING...............................6-45
6.10.1 DRUM CLEANING ...................................................................6-45
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6.10.2 TONER RECYCLING ...............................................................6-46

6.11 PAPER FEED..................................................................................6-47
6.11.1 OVERVIEW ..............................................................................6-47
6.11.2 PAPER FEED DRIVE MECHANISM ........................................6-48
6.11.3 PAPER FEED AND SEPARATION MECHANISM ...................6-48
6.11.4 PAPER LIFT MECHANISM ......................................................6-49
6.11.5 PAPER END DETECTION .......................................................6-49
6.11.6 PAPER SIZE DETECTION.......................................................6-50
6.11.7 SIDE FENCES .........................................................................6-52
6.11.8 PAPER REGISTRATION .........................................................6-52
6.12 IMAGE TRANSFER AND PAPER SEPARATION ...........................6-54
6.12.1 OVERVIEW ..............................................................................6-54
6.12.2 IMAGE TRANSFER CURRENT TIMING..................................6-55
6.12.3 TRANSFER ROLLER CLEANING............................................6-56
6.12.4 PAPER SEPARATION MECHANISM ......................................6-56
6.13 IMAGE FUSING AND PAPER EXIT ................................................6-58
6.13.1 OVERVIEW ..............................................................................6-58
6.13.2 FUSING UNIT DRIVE AND RELEASE MECHANISM..............6-59
6.13.3 FUSING ENTRANCE GUIDE SHIFT........................................6-60
6.13.4 PRESSURE ROLLER ..............................................................6-61
6.13.5 FUSING TEMPERATURE CONTROL .....................................6-61
6.13.6 OVERHEAT PROTECTION .....................................................6-63
6.14 DUPLEX UNIT.................................................................................6-65
6.14.1 OVERALL.................................................................................6-65
6.14.2 DRIVE MECHANISM................................................................6-66
6.14.3 BASIC OPERATION.................................................................6-66
6.14.4 FEED IN AND EXIT MECHANISM ...........................................6-69
6.15 ENERGY SAVER MODES OF BASIC MACHINES.........................6-70
6.15.1 OVERVIEW ..............................................................................6-70
6.15.2 AOF ..........................................................................................6-71
6.15.3 TIMERS....................................................................................6-71
6.15.4 RECOVERY .............................................................................6-71
6.16 ENERGY SAVER MODES OF DDST MACHINES..........................6-72
6.16.1 OVERVIEW ..............................................................................6-72
6.16.2 AOF ..........................................................................................6-73
6.16.3 TIMERS....................................................................................6-73
6.16.4 RECOVERY .............................................................................6-73

SPECIFICATIONS
7. SPECIFICATIONS ................................................................... 7-1
7.1 GENERAL SPECIFICATIONS...............................................................7-1
7.2 SUPPORTED PAPER SIZES................................................................7-5
7.2.1 ORIGINAL SIZE DETECTION......................................................7-5
7.2.2 PAPER FEED AND EXIT .............................................................7-7
7.3 MACHINE CONFIGURATION .............................................................7-10
7.4 OPTIONAL EQUIPMENT ....................................................................7-12
7.4.1 ARDF..........................................................................................7-12
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7.4.2
7.4.3
7.4.4
7.4.5

ADF ............................................................................................7-12
ONE-TRAY PAPER TRAY UNIT ................................................7-13
TWO-TRAY PAPER TRAY UNIT ...............................................7-13
ONE-BIN TRAY .........................................................................7-14

DOCUMENT FEEDER (B813)

SEE SECTION B813 FOR DETAILED TABLE OF CONTENTS

ARDF (B814)
SEE SECTION B814 FOR DETAILED TABLE OF CONTENTS

DDST UNIT (B865/B866)

SEE SECTION B865/B866 FOR DETAILED TABLE OF CONTENTS

MFP EXPANSION CONTROLLER BOX/PRINTER

SCANNER/FAX (B843/B867/B868)
SEE SECTION B843/B867/B868 FOR DETAILED TABLE OF CONTENTS

PRINTER/SCANNER UNIT (B867)

SEE SECTION B867 FOR DETAILED TABLE OF CONTENTS

FAX OPTION (B868)

SEE SECTION B868 FOR DETAILED TABLE OF CONTENTS

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Read This First

Safety Notices and Symbols & Abbreviations
Important Safety Notices
Prevention of Physical Injury
1. Before disassembling or assembling parts of the copier and peripherals,
make sure that the power cord is unplugged.
2. The wall outlet should be near the copier and easily accessible.
3. Note that some components of the copier and the paper tray unit are
supplied with electrical voltage even if the main power switch is turned off.
4. If a job has started before the copier completes the warm-up or initializing
period, keep hands away from the mechanical and electrical components
because the starts making copies as soon as the warm-up period is
completed.
5. The inside and the metal parts of the fusing unit become extremely hot
while the copier is operating. Be careful to avoid touching those
components with your bare hands.

Health Safety Conditions

Toner and developer are non-toxic, but if you get either of them in your eyes by accident, it
may cause temporary eye discomfort. Try to remove with eye drops or flush with water as
first aid. If unsuccessful, get medical attention.

Observance of Electrical Safety Standards

The copier and its peripherals must be installed and maintained by a customer service
representative who has completed the training course on those models.

Safety and Ecological Notes for Disposal

1. Do not incinerate toner bottles or used toner. Toner dust may ignite
suddenly when exposed to an open flame.
2. Dispose of used toner, developer, and organic photoconductors in
accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.

Laser Safety
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based
optical units in the field. The optical housing unit can only be repaired in a factory or at a
location with the requisite equipment. The laser subsystem is replaceable in the field by a
qualified Customer Engineer. The laser chassis is not repairable in the field. Customer
Engineers are therefore directed to return all chassis and laser subsystems to the factory
or service depot when replacement of the optical subsystem is required.
-1. Use of controls, or adjustment, or performance of procedures other than
those specified in this manual may result in hazardous radiation exposure.
WARNING FOR LASER UNIT
WARNING: Turn off the main switch before attempting any of the procedures in the
Laser Unit section. Laser beams can seriously damage your eyes.
CAUTION MARKING:

Symbols and Abbreviations

This manual uses several symbols and abbreviations. The meaning of those symbols and
abbreviations are as follows:
See or Refer to
Clip ring
Screw
Connector
SEF

Short Edge Feed

LEF

Long Edge Feed

DDST UNIT B865/B866

PRINTER/SCANNER UNIT B867
MFP EXPANSION B843/B867/B868
SERVICE TABLES

DETAILED DESCRIPTIONS

SPECIFICATIONS

TAB
POSITION 1
TAB
POSITION 2
TAB
POSITION 3
TAB
POSITION 4

TROUBLESHOOTING

TAB
POSITION 5

REPLACEMENT AND ADJUSTMENT

TAB
POSITION 6

PREVENTIVE MAINTENANCE

TAB
POSITION 7

DOCUMENT FEEDER B813

ARDF B814
FAX OPTION B868

TAB
POSITION 8

INSTALLATION

INSTALLATION

Installation

Installation Requirements

1. INSTALLATION
1.1 INSTALLATION REQUIREMENTS
-21. Before installing options, please do the following:
-6850556.

If there is a printer option in the machine, print out all data in the printer

buffer.
-6850555.

Turn off the main switch and disconnect the power cord, the telephone

line, and the network cable.

1.1.1 ENVIRONMENT
Temperature and Humidity Chart

1. Temperature Range:

10C to 32C (50F to 89.6F)

1. Humidity Range:

15% to 80% RH

1. Ambient Illumination:

Less than 1,500 lux (do not expose to direct sunlight)

1. Ventilation:

3 times/hr/person or more

1. Ambient Dust:

Less than 0.075 mg/m3 (2.0 x 10-6 oz/yd3)

1. Avoid areas exposed to sudden temperature changes:

1) Areas directly exposed to cool air from an air conditioner.
2) Areas directly exposed to heat from a heater.
1. Do not place the machine in areas where it can get exposed to corrosive gases.

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Installation Requirements

1. Do not install the machine at any location over 2,000 m (6,500 ft.) above sea level.
1. Place the machine on a strong and level base. (Inclination on any side should be no
more than 5 mm.)
1. Do not place the machine where it is subjected to strong vibrations.

1.1.2 MACHINE LEVEL

Front to back:

Within 5 mm (0.2") of level

Right to left:

Within 5 mm (0.2") of level

1.1.3 MINIMUM SPACE REQUIREMENTS

Place the copier near the power source, providing clearance as shown:

A (front): 750 mm (30")

B (left): 150 mm (6")
C (rear): 50 mm (2")
D (right): 250 mm (10")

The recommended 750 mm front space is sufficient to allow the paper tray to be pulled out.
Additional front space is required to allow operators to stand at the front of the machine.

1.1.4 POWER REQUIREMENTS

-6850556.

Make sure that the wall outlet is near the machine and easily accessible.

After. completing installation, make sure the plug fits firmly into the outlet.
-6850555.

Avoid multi-wiring.

-6850554.

Be sure to ground the machine

Input voltage:
North and South America, Taiwan: 110 120 V, 60 Hz, 12 A

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Europe, Asia:

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Installation

Installation Requirements

220 240 V, 50/60 Hz, 7 A

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B245/B276/B277

Copier Installation

1.2 COPIER INSTALLATION

1.2.1 POWER SOCKETS FOR PERIPHERALS
-21. Make sure to plug the cables into the correct sockets.

[A]: Socket for ADF/ARDF (Rated voltage output max. DC24 V)

[B]: Socket for paper tray unit (Rated voltage output max. DC24 V)

1.2.2 ACCESSORY CHECK

Check that you have the accessories in this list.
Basic Machines
No.

Description

Qty

NECR-English /Multi-language (-17, -27,-19, -29)

EU Safety Sheet (-27, -22,-24, -26)

Laser Decal (-27, -22,-24, -26, -19, -28, -29)

Model Name Plate (-22,-29)

B245/B276/B277

1-4

SM

Installation

Copier Installation

DDST Machines
No.

Description

Qty

NECR-English /Multi-language (-19, -29)

Laser Decal (-19, -29)

Model Name Plate (-19, -29)

Operating Instructions (-19, -29)

General Setting Guide (-19, -29)

Copy Reference (-19, -29)

Printer/Scanner Reference (-19, -29)

Network Reference (-19, -29)

Quick Guide Copy Edition (-19, -29)

10 Quick Guide Printer/Scanner Edition (-19, -29)

11 Manual for this machine (-19, -29)

12 Safety Information (-19, -29)

1.2.3 INSTALLATION PROCEDURE

-21. Unplug the machine power cord before starting the following procedure.

1.

SM

Remove filament tape and other padding.

1-5

B245/B276/B277

Copier Installation

2.

Open the front door and remove the toner bottle holder [A]

3.

Open the right door [B], and remove the PCU (photoconductor unit) [C].

4.

Separate the PCU into the upper part and the lower part (

5.

Put a sheet of paper on a level surface and place the upper part on it.

B245/B276/B277

1-6

x 5).

SM

-6850556.

6.

This prevents foreign material from getting on the sleeve rollers

Distribute a pack of developer [D] to all openings equally.

-6850556.

Do not spill the developer on the gears [E]. If you have spilled it, remove

the developer by using a magnet or magnetized screwdriver.

-6850555.

Do not turn the gear [E] too much. The developer may spill.

7.

Reassemble the PCU and reinstall it.

8.

Shake the toner bottle [F] several times. (Do not remove the bottle cap [G] before
you shake the bottle.)

9.

Remove the bottle cap [G] and install the bottle on the holder. (Do not touch the
inner cap [H].)

10. Set the holder (with the toner bottle) in the machine.

SM

1-7

B245/B276/B277

Installation

Copier Installation

Copier Installation

11. Pull out the paper tray [I] and turn the paper size dial to the appropriate size.
Adjust the positions of the end and side guides.
-6850556.

To move the side guides, release the green lock on the rear side guide.

12. Install the optional ARDF, ADF, or platen cover.

13. Plug in the main power cord and turn on the main switch.
14. Activate the SP mode and execute "Devlpr Initialize" (SP 2214 1).
15. Wait until the message "Completed" shows (about 45 seconds).
16. Activate the User Tools and select the menu "Language."
17. Specify a language. This language is used for the operation panel.
18. Load the paper in the paper tray and make a full size copy, and make sure the
side-to-side and leading edge registrations are correct.

B245/B276/B277

1-8

SM

Installation

Platen Cover Installation

1.3 PLATEN COVER INSTALLATION

1.3.1 ACCESSORY CHECK
Check that you have the accessories indicated below.
No.

Description

Qty

Stepped Screw

1.3.2 INSTALLATION PROCEDURE

-21. Unplug the machine power cord before starting the following procedure.
Install the platen cover (

SM

x 2).

1-9

B245/B276/B277

ARDF Installation

1.4 ARDF INSTALLATION

1.4.1 ACCESSORY CHECK
Check the quantity and condition of the accessories against the following list.
No.

Description

Qty

Scale Guide

DF Exposure Glass

Stud Screw

Knob Screw

Original Size Decal

Screwdriver Tool

Attention DecalTop Cover

Stamp Cartridge

Installation Procedure

B245/B276/B277

1-10

SM

Installation

ARDF Installation

1.4.2 INSTALLATION PROCEDURE

-21. Unplug the copier power cord before starting the following procedure.

1.

Remove the strips of tape.

2.

Remove the left scale [A] (

3.

Place the DF exposure glass [B] on the glass holder. Make sure that the white

x 2).

mark [C] is on the bottom at the front end.

4.

Peel off the backing [D] of the double-sided tape attached to the rear side of the
scale guide [E], then install the scale guide (

x 2 [removed in step 2]).

5.

Install the two stud screws [F].

6.

Mount the ARDF on the copier, and then slide it to the front.

SM

1-11

B245/B276/B277

ARDF Installation

7.

Secure the ARDF unit with the knob screws [G].

8.

Connect the cable [H] to the copier.

9.

Attach the appropriate original size decal [I] as shown.

10. Attach an attention decal to the top cover.

-21. The attention decals in the package are written in different languages.

B245/B276/B277

1-12

SM

Installation

ARDF Installation

11. Open the ARDF [J].

12. Install the stamp cartridge [K] to the ARDF.
13. Make a full size copy, and check that the side-to-side and leading edge
registrations are correct. If they are not, adjust the side-to-side and leading edge
registrations. (

SM

p.3-64)

1-13

B245/B276/B277

ADF Installation

1.5 ADF INSTALLATION

1.5.1 ACCESSORY CHECK
Check the quantity and condition of the accessories against the following list.
No.

Description

Qty

Scale Guide

DF Exposure Glass

Stud Screw

Fixing Screw

Original Size Decal

Screwdriver Tool

Attention DecalTop Cover

Stamp Cartridge

Installation Procedure

B245/B276/B277

1-14

SM

Installation

ADF Installation

1.5.2 INSTALLATION PROCEDURE

-21. Unplug the machine power cord before starting the following procedure.

1.

Remove the strips of tape.

2.

Remove the left scale [A] (

3.

Place the DF exposure glass [B] on the glass holder. Make sure that the white

x 2).

mark [C] is on the bottom at the front end.

4.

Peel off the backing [D] of the double-sided tape attached to the rear side of the
scale guide [E], then install the scale guide (

x 2 [removed in step 2]).

5.

Install the two stud screws [F].

6.

Mount the ADF on the copier, and then slide it to the front.

SM

1-15

B245/B276/B277

ADF Installation

7.

Secure the ADF unit with the fixing screws [G].

8.

Connect the cable [H] to the copier.

9.

Attach the appropriate scale decal [I] as shown.

10. Attach an attention decal to the top cover.

-21. The attention decals in the package are written in different languages.

B245/B276/B277

1-16

SM

Installation

ADF Installation

11. Open the ADF [J].

12. Install the stamp cartridge [K] to the ADF
13. Turn the main power switch on. Then check if the document feeder works
properly.
14. Make a full size copy, and check that the side-to-side and leading edge
registrations are correct. If they are not, adjust the side-to-side and leading edge
registrations. (

SM

p.3-64).

1-17

B245/B276/B277

Two-tray Paper Tray Unit Installation

1.6 TWO-TRAY PAPER TRAY UNIT INSTALLATION

1.6.1 ACCESSORY CHECK
Check the quantity and condition of the accessories against the following list.
No.

Description

Qty

Screw M4x10

10

Unit Holder

Adjuster

Unit Holder

2 x 2 pieces

1.6.2 INSTALLATION PROCEDURE

-21. If the optional printer unit is installed:

1.

-6850556.

Print out all data in the printer buffer.

-6850555.

Disconnect the network cable.

-6850554.

Unplug the machine power cord before starting the following procedure.

Remove the strips of tape. Make sure that you have removed all the strips of tape
and all the pieces of cardboard.

B245/B276/B277

1-18

SM

-6850556.

After removing the tape that secures the peripheral components and

cardboard to the paper tray, make sure that there is no tape and/or tape reside
remaining on the tray.

2.

Attach the adjuster [A] to the base plate as shown.

-21. This step is not necessary if a cabinet is installed.

3.

SM

Remove the cover [B] (1 rivet).

1-19

B245/B276/B277

Installation

Two-tray Paper Tray Unit Installation

Two-tray Paper Tray Unit Installation

4.

Set the copier on the paper tray unit.

-6850556.

Before placing the copier on the paper tray unit, make sure that the

harness [C] is securely routed. The paper tray unit does not function properly if the
harness is damaged.

5.

One-tray copier model (B268/B276): Remove the 1st tray cassette [D].
Two-tray copier models (B269/B277): Remove the 2nd tray cassette [D].

6.

Install the two screws [E].

7.

Reinstall the tray cassette.

B245/B276/B277

1-20

SM

Installation

Two-tray Paper Tray Unit Installation

8.

Install the two brackets [F] (

9.

Connect the connecting harness [G] to the copier.

-6850556.

x 1 (each))

There are cutouts for the plugs on both sides. The left side has one

cutout, and the right side has two.

10. Reinstall the cover removed in step 3 (1 rivet).

11. Install the four brackets with long supports [H] and covers [I](2 screws each).
-6850556.

SM

These long supports prevent the unit from tipping over.

1-21

B245/B276/B277

Two-tray Paper Tray Unit Installation

12. Rotate the adjuster (installed at step 2) to fix the machine in place.
-6850556.

If a cabinet is installed, this step is unnecessary.

13. Load the paper in the paper trays and make full size copies from each tray.
Check if the side-to-side and leading edge registrations are correct. If they are
not, adjust the registrations (

B245/B276/B277

Copy Adjustments Printing/Scanning).

1-22

SM

1.7 ONE-TRAY PAPER TRAY UNIT INSTALLATION

1.7.1 ACCESSORY CHECK
Check the quantity and condition of the accessories against the following list.
No.
1

Description

Qty

Screw M4 x 10

Stepped Screw M4 x 10

Unit Holder

1.7.2 INSTALLATION PROCEDURE

-21. If the optional printer unit is installed:

1.

-6850556.

Print out all data in the printer buffer.

-6850555.

Disconnect the network cable.

-6850554.

Unplug the machine power cord before starting the following procedure.

Remove the strips of tape. Make sure that you have removed all the strips of tape
and all the pieces of cardboard.

SM

1-23

B245/B276/B277

Installation

One-tray Paper Tray Unit Installation

One-tray Paper Tray Unit Installation

2.

Remove the cover [A] (1 rivet).

-6850556.

Before placing the copier on the paper tray unit, make sure that the

harness [B] is safe. The paper tray unit does not function properly if the harness is
damaged.

3.

Set the copier on the paper tray unit.

B245/B276/B277

1-24

SM

Installation

One-tray Paper Tray Unit Installation

4.

One-tray copier model (B268/B276): Remove the 1st tray cassette [C].
Two-tray copier models (B269/B277): Remove the 2nd tray cassette [C].

5.

Install the two screws [D].

6.

Reinstall the tray cassette.

SM

1-25

B245/B276/B277

One-tray Paper Tray Unit Installation

7.

Install the two brackets [E]. (1 stepped screw each).

8.

Connect the connecting harness [F] to the copier.

-6850556.

There are cutouts for the plugs on both sides. The left side has one

cutout, and the right side has two.

9.

Reinstall the cover removed in step 2.

10. Load the paper in the paper tray and make full size copies from tray. Check if the
side-to-side and leading edge registrations are correct. If they are not, adjust the
registrations (

B245/B276/B277

p.3-60).

1-26

SM

Installation

One-Bin Tray Installation

1.8 ONE-BIN TRAY INSTALLATION

1.8.1 ACCESSORY CHECK
Check the quantity and condition of the accessories.
No.

Description

Qty

Installation procedure

One-bin sorter

Exit tray

Tapping screw M3 x 6

1.8.2 INSTALLATION PROCEDURE

-21. Unplug the machine power cord before starting the following procedure.

1.

Remove the inverter tray [A].

2.

Remove the rail [B] (2 knob screws).

3.

Remove the cover [C] (1 rivet).

SM

1-27

B245/B276/B277

One-Bin Tray Installation

4.

Open the front cover [D].

5.

Remove the front right cover [E] (

6.

Disconnect the connector [F].

7.

Cut the front cover as shown, to make an opening [G] for the 1-bin tray.

8.

Install the 1-bin tray [H].

9.

Make sure the connectors [I] are connected firmly.

x 1).

10. Fasten the screw.

11. Connect the connector [J] that you removed in step 6.
-6850556.

B245/B276/B277

Make sure that the connector is connected.

1-28

SM

Installation

One-Bin Tray Installation

12. Reattach the front right cover [K].

13. Close the front cover [L].
14. Install the exit tray [M] as follows:
-21. Keep the front end higher than the rear end.
-20. Push the left hook into the opening in the copier.
-19. Push the right hook into the opening in the copier.
15. Pull the support [N] out of the left end of the exit tray.
16. Insert the support into the left end of the paper exit tray [O] (of the copier).
17. Turn the main switch on.
18. Check the operation.

SM

1-29

B245/B276/B277

Anti-condensation Heater Installation

1.9 ANTI-CONDENSATION HEATER INSTALLATION

-21. Unplug the machine power cord before starting the following procedure.

1.

Remove the exposure glass.

2.

Remove the left cover.

3.

Pass the connector [A] through the opening [B].

4.

Install the anti-condensation heater [C], as shown.

5.

Join the connectors [A, D].

6.

Clamp the harness with the clamp [E].

7.

Reinstall the left cover and exposure glass.

B245/B276/B277

1-30

SM

Installation

Tray Heaters

1.10 TRAY HEATERS

-21. Unplug the machine power cord before starting the following procedure.

1.10.1 UPPER TRAY HEATER

1.

Remove the 1st tray cassette [A].

2.

Remove the rear cover.

3.

Pass the connector [B] through the opening [C] and install the tray heater [D] (
x 1).

SM

1-31

B245/B276/B277

Tray Heaters

4.

Install the relay harness [E].

5.

Fix the harness with the clamp [F].

6.

Reinstall the 1st tray cassette and the rear cover.

B245/B276/B277

1-32

SM

1.10.2 LOWER TRAY HEATER (TWO-TRAY MODEL ONLY)

1.

Remove the 2nd tray cassette [A].

2.

Remove the rear lower cover.

3.

B277/B269 only: Remove the DCB [B] with bracket (

4.

Pass the connector [C] through the opening [D] and install the tray heater [E] (

x 4,

x 3).

x 1).
5.

Join the connectors [F].

6.

Reinstall the 2nd tray cassette, DCB, and rear lower cover.

SM

1-33

B245/B276/B277

Installation

Tray Heaters

Tray Heaters

1.10.3 TRAY HEATERS FOR THE OPTIONAL PAPER FEED

UNITS

1.

Remove the rear cover [A] for the paper tray unit.

One-tray paper
feed unit:

Two-tray paper
feed unit:

2.

Two-tray unit only: Remove the cable guide [B].

B245/B276/B277

1-34

SM

3.

Installation

Tray Heaters

Install the clamps [C].

One-tray paper
feed unit:

Two-tray paper
feed unit:

4.

Pass the connector [D] through the opening [E].

5.

Install the tray heater [F] (

SM

x 1).

1-35

B245/B276/B277

Tray Heaters

One-tray paper
feed unit:

Two-tray paper
feed unit:

6.

Clamp the cables [G], as shown.

7.

Join the connectors [H].

8.

Two-tray unit only: Reinstall the cable guide.

9.

One-tray copier model (B268/B276): Remove the 1st tray cassette.

Two-tray copier models (B269/B277): Remove the 2nd tray cassette.

B245/B276/B277

1-36

SM

Installation

Tray Heaters

10. Remove the two screws [I] and install the two hexagonal socket screws [J].
11. Reinstall the 1st tray/2nd tray(s) and rear cover.

SM

1-37

B245/B276/B277

Key Counter Installation

1.11 KEY COUNTER INSTALLATION

-21. Unplug the machine power cord before starting the following procedure.

1.

Remove the left cover.

2.

Remove the rear cover.

3.

Cut the cap [A] with nippers.

4.

Punch out the small hole [B] using a screwdriver.

5.

Hold the key counter plate nuts [C] on the inside of the key counter bracket [D]
and insert the key counter holder [E].

6.

Secure the key counter holder to the bracket (

7.

Install the key counter cover [F] (

B245/B276/B277

x 2).

x 2).

1-38

SM

Installation

Key Counter Installation

8.

Connect the connector [G] to CN126 on the BICU.

9.

Hold the harness with the clamps [H][I][J].

-6850556.

The relay harness is not included in the key counter bracket accessories.

10. Join the relay harness [K] with the connector [L].
11. Reinstall the rear cover.

SM

1-39

B245/B276/B277

Key Counter Installation

12. Pass the relay harness through the opening [M] and reinstall the left cover.
13. Install the stepped screw [N].
14. Join the connectors [O].
15. Pass the joined connectors through the opening of the key counter holder
assembly [P], and put the connectors inside the assembly.
16. Hook the key counter holder assembly onto the stepped screw [N]. Check that
the harness is not caught between the left cover and the key counter holder
assembly.
17. Secure the key counter holder assembly with the screw [Q].

B245/B276/B277

1-40

SM

Installation

DDST Expansion

1.12 DDST EXPANSION

1.12.1 ACCESSORY CHECK
No.

Description

Qty

Cover-CPS NA

Cover-CPS EU

Ferrite Core (B866 only)

Tapping Screw-M3X6

Sheet-EULA

Seal-Caution

Installation Procedure

1.12.2 INSTALLING EXPANSION COMPONENT

-21. Unplug the machine power cord before starting the following procedure.

x 6).

1.

Remove the rear cover [A] (

2.

Remove one screw [B] from the BICU.

SM

1-41

B245/B276/B277

DDST Expansion

3.

Connect the controller box [D] to the BICU. Make sure that the BICU [E] is not
damaged and that the three openings [F][G][H] hold the controller box.

4.

Fasten the screws (

5.

Attach the ferrite core [I] to the network cable [J]. The end of the ferrite core

x 7).

must be about 10 cm (4") from the end of the cable [K].

-6850556.
6.

This procedure is only for machines with the B866 option.

Re-attach the rear cover [A] (

B245/B276/B277

x 6).

1-42

SM

Installation

Installing Panels and Keys

1.13 INSTALLING PANELS AND KEYS

1.

Remove the dummy cover [A] from the operation panel.

2.

Install the printer/scanner panel [B] on the operation panel.

SM

1-43

B245/B276/B277

PREVENTIVE MAINTENANCE

PM Tables

2. PREVENTIVE MAINTENANCE

-21. After preventive maintenance work, reset the PM counter (SP 7804 1).
-20. PM intervals (60k, 80k, and 120K) indicate the number of prints.
Key: AN: As necessary C: Clean R: Replace

L: Lubricate

I: Inspect

Optics
EM

60k

120k

AN

NOTE

Reflector

Optics cloth

1st mirror

Optics cloth

2nd mirror

Optics cloth

3rd mirror

Optics cloth

Scanner guide rails

Do not use alcohol.

Replace the platen sheet if

necessary.

Platen cover

Blower brush or alcohol

Exposure glass

Blower brush or alcohol

Toner shield glass

Blower brush

APS sensors

Blower brush

Drum Area
EM

60k

PCU

Drum

Developer

Charge roller

Cleaning brush (charge roller)

Cleaning blade (OPC drum)

Pick-off pawls (OPC drum)

Transfer roller
ID sensor

SM

120k

AN

NOTE

R
C

2-1

Blower brush

B245/B276/B277

Preventive
Maintenance

2.1 PM TABLES

PM Tables

Paper Feed
EM

60k

120k

AN

NOTE

Paper feed roller (each tray)

Clean with water or alcohol.

Friction pad (each tray)

Clean with water or alcohol.

Bottom-plate pad (each tray)

Clean with water or alcohol.

Paper feed roller (bypass tray)

Clean with water or alcohol.

Friction pad (bypass tray)

Clean with water or alcohol.

Bottom-plate pad (by-pass tray)

Clean with water or alcohol.

Registration rollers

Clean with water or alcohol.

Relay rollers

Clean with water or alcohol.

Paper feed guides

Clean with water or alcohol.

Paper-dust Mylar

Clean with water or alcohol.

AN

NOTE

Fusing Unit
EM

60k

120k

Hot roller

Pressure roller

Pressure roller cleaning roller

Hot roller bushings

Pressure-roller bushing

Hot roller stripper pawls

Thermistor

Cleaning roller bushing

Dry cloth

Dry cloth

Dry cloth

ADF/ARDF
80k

AN

Feed belt

Clean with water or alcohol.

Separation roller

Clean with water or alcohol.

Pick-up roller

Clean with water or alcohol.

Stamp

Replace when necessary.

White plate

Clean with water or alcohol.

DF exposure glass

Clean with water or alcohol.

Platen cover

Clean with water or alcohol.

B245/B276/B277

NOTE

2-2

SM

PM Tables

Paper Tray Unit

Paper feed rollers

120k

AN

NOTE

Dry or damp cloth

Bottom-plate pads

Dry cloth

Paper-feed guides

Clean with water or alcohol.

Dry or damp cloth

Dry cloth

Friction pads

Relay clutch (B384 only)

Feed clutches (B384 only)

Relay roller (B384 only)

SM

2-3

B245/B276/B277

Preventive
Maintenance

60k

How to Reset the PM Counter

2.2 HOW TO RESET THE PM COUNTER

After preventive maintenance work, reset the PM counter (SP 7804 1) as follows:

1. Activate the SP mode (

p.5-1).

Select SP 7804 1 (ResetPM Counter).

Press the OK key [A]. The message "Execute" shows.

Press the button [B] below the message "Execute."

The messages "Execute?" followed by "Cancel" and "Execute" show.

B245/B276/B277

2-4

SM

Preventive
Maintenance

How to Reset the PM Counter

To reset the PM counter, press the button [C] below the message "Execute."

Wait until the message "Completed" shows.

Quit the SP mode.

SM

2-5

B245/B276/B277

REPLACEMENT AND ADJUSTMENT

General Cautions

3. REPLACEMENT AND ADJUSTMENT

3.1 GENERAL CAUTIONS
Do not turn off the main switch while any of the electrical components are active. Doing so
may result in damage to units (such as the PCU) as they are pulled out or replaced.

The PCU consists of the OPC drum, charge roller, development unit, and cleaning
components. Observe the following precautions when handling the PCU.
1. Never touch the drum surface with bare hands. If the drum surface is dirty
or if you have accidentally touched it, wipe it with a dry cloth, or clean it
with wet cotton and then wipe it dry with a cloth.
2. Never use alcohol to clean the drum. Alcohol will dissolve the drum
surface.
3. Store the PCU in a cool dry place.
4. Do not expose the drum to corrosive gases (ammonia, etc.).
5. Do not shake a used PCU, as this may cause toner and developer to spill
out.
6. Dispose of used PCU components in accordance with local regulations.

3.1.2 TRANSFER ROLLER

1. Never touch the surface of the transfer roller with bare hands.
2. Be careful not to scratch the transfer roller, as the surface is easily
damaged.

3.1.3 SCANNER UNIT

1. Use alcohol or glass cleaner to clean the exposure and scanning glass.
This will reduce the static charge on the glass.
2. Use a blower brush or a water-moistened cotton pad to clean the mirrors
and lenses.
3. Make sure to not bend or crease the exposure lamps ribbon cable.
4. Do not disassemble the lens unit. This will cause the lens and copy image
to get out of focus.
5. Do not turn any of the CCD positioning screws. This will put the CCD out
of position. The CCD position cannot be re-adjusted in the field.

SM

3-1

B245/B276/B277

Replacement
Adjustment

3.1.1 PCU (PHOTOCONDUCTOR UNIT)

General Cautions

3.1.4 LASER UNIT

1. Do not loosen or adjust the screws securing the LD drive board on the LD
unit. This will put the LD unit out of adjustment. The LD Unit position
cannot be re-adjusted properly in the field.
2. Do not adjust the variable resistors on the LD unit. These are adjusted at
the factory.
3. The polygonal mirror and F-theta lens are very sensitive to dust.
4. Do not touch the toner shield glass or the surface of the polygonal mirror
with bare hands.

3.1.5 FUSING UNIT

1. After installing the fusing thermistor, make sure that it is in contact with the
hot roller and that the roller can rotate freely.
2. Be careful to avoid damage to the hot roller stripper pawls and their
tension springs.
3. Do not touch the fusing lamp and rollers with bare hands.
4. Make sure that the fusing lamp is positioned correctly and that it does not
touch the inner surface of the hot roller.

3.1.6 PAPER FEED

1. Do not touch the surface of the paper feed rollers.
2. To avoid misfeeds, the side and end fences in each paper tray must be
positioned correctly so as to align with the actual paper size.

You must run SP 2214 to initialize the TD sensor after you install a new PCU. After
starting initialization, be sure to wait for it to reach completion (wait for the motor to
stop) before you re-open the front cover or turn off the main switch.

If the optional tray heater or optics anti-condensation heater is installed, keep the
machine's power cord plugged in even while the main switch is off, to keep the
heater(s) energized.

B245/B276/B277

3-2

SM

Special Tools and Lubricants

3.2 SPECIAL TOOLS AND LUBRICANTS

SM

Description

Qty

A0069104

Scanner Positioning Pins (4 pins/set)

1 set

A2929500

Test Chart S5S (10 pcs/set)

1 set

VSSM9000

FLUKE 87 Digital Multimeter

N8036701

4MB Flash Memory Card

A2579300

Grease Barrierta S552R

52039502

Grease G-501

3-3

B245/B276/B277

Replacement
Adjustment

Part Number

Exterior Covers & Operation Panel

3.3 EXTERIOR COVERS & OPERATION PANEL

3.3.1 REAR COVER

1.

Unplug the DF cable [A] (if installed).

2.

Rear cover [B] (

x 6).

3.3.2 REAR LOWER COVER (TWO-TRAY MODELS ONLY)

1.

Rear cover (see above) or tray harness cover [A] (1 rivet).

2.

Rear lower cover [B] (

B245/B276/B277

x 2).

3-4

SM

Exterior Covers & Operation Panel

1.

Copy tray [A] (

Replacement
Adjustment

3.3.3 COPY TRAY

x 2).

3.3.4 UPPER COVERS

1.

Platen Cover, ARDF, or ADF (if installed).

2.

Rear cover.

3.

Left upper cover [A] (

4.

Front upper left cover [B] (

5.

Operation panel [C] (

6.

Right upper cover [D] (

7.

Push the cover to the rear side to release the hooks.

8.

Top rear cover [E] (

SM

x 2).
x 4,

x 3).
x 1).

x 1, 3 hooks).

x 1).

3-5

B245/B276/B277

Exterior Covers & Operation Panel

3.3.5 LEFT COVER

1.

Left cover [A] (

x 3).

3.3.6 FRONT COVER

1.

Pull out the (top) paper tray.

2.

Open the front door [A].

3.

Front cover [B] (

B245/B276/B277

x 4).

3-6

SM

Exterior Covers & Operation Panel

Replacement
Adjustment

3.3.7 FRONT RIGHT COVER

1.

Open the front door [A].

2.

Front right cover [B] (

x 1).

3.3.8 RIGHT REAR COVER

p.3-5).

1.

Right upper cover (

2.

Open the duplex unit (B269/B277 only).

3.

Right rear cover [A] (

SM

x 1).

3-7

B245/B276/B277

Exterior Covers & Operation Panel

3.3.9 RIGHT DOOR (DUPLEX UNIT (B269/B277))

1.

Right rear cover (see above).

2.

Open the right door [A].

3.

Open the clamps [B] and disconnect the two connectors [C] or three connectors
(B269/B277).

4.

Right door

3.3.10 BY-PASS TRAY

1.

Right rear cover (above).

2.

Open the right door.

B245/B276/B277

3-8

SM

Exterior Covers & Operation Panel

3.

Release the by-pass tray cable from the clamps (see [B] on the preceding
procedure) and disconnect the connector (5-pin connector with colored wires).

4.

Cable holder [A] (B269/B277 only).

5.

Front-side clip ring [B].

6.

Front-side pin [C] (You can push the pin from behind the right door.).

7.

Front-side tray holder arm [D].

8.

Remove the rear-side clip ring, pin, and tray holder arm in the same manner.

9.

By-pass tray [E].

Replacement
Adjustment

3.3.11 LEFT LOWER COVER (TWO-TRAY MODELS ONLY)

1.

Left lower cover [A] (

x 2).

3.3.12 RIGHT LOWER COVER (TWO-TRAY MODELS ONLY)

1.

SM

Right lower cover [A] (1 pin).

3-9

B245/B276/B277

Exterior Covers & Operation Panel

3.3.13 PLATEN COVER SENSOR

1.

Top rear cover.

2.

Platen cover sensor [A] (

B245/B276/B277

x 1).

3-10

SM

Scanner Unit

3.4 SCANNER UNIT

Replacement
Adjustment

3.4.1 EXPOSURE GLASS/DF EXPOSURE GLASS

- Exposure Glass 1.

Front upper left cover (

2.

Left scale [A] (

x 2).

3.

Rear scale [B] (

x 3.

4.

Exposure glass [C]

-6850556.

Upper Covers).

Make sure that the mark is at the rear left corner, and that the left edge is

aligned to the support on the frame when you reinstall the exposure glass.
- DF Exposure Glass 1.

Front upper left cover (

2.

Left scale [A].

3.

DF exposure glass [D].

-6850556.

Upper Covers).

Make sure that the mark [E] is on the bottom at the front end when

reinstall the exposure glass.

3.4.2 LENS BLOCK

-21. Do not touch the paint-locked screws on the lens block. The position of the lens
assembly (black part) is adjusted before shipment.
-20. Do not grasp the PCB or the lens assembly when you handle the lens block. The

SM

3-11

B245/B276/B277

Scanner Unit

lens assembly may slide out of position.

1.

Exposure glass (

2.

Lens cover [A] (

3.

Disconnect the flat cable [B].

4.

Lens block [C] (

-6850556.

Scanner Unit).
x 5).
x 4).

Adjust the image quality (

Copy Adjustments Printing/Scanning)

after you install a new lens block.

3.4.3 LAMP STABILIZER BOARD AND EXPOSURE LAMP

1.

Operation panel (

Upper Covers).

2.

Exposure glass (

Exposure Glass/DF Exposure Glass).

3.

Slide the first scanner to a position where the front end of the lamp is visible.

4.

Place one hand under the lamp stabilizer board [A] and release the hook [B].

B245/B276/B277

3-12

SM

Scanner Unit

5.

Lamp stabilizer board (

x 2).

6.

Press the plastic latch [C] and push the front end of the lamp toward the rear.

7.

Lamp [D] (with the cable).

Replacement
Adjustment

3.4.4 ORIGINAL WIDTH/LENGTH SENSOR

1.

Exposure glass (

2.

Original width sensor [A] (

3.

Lens block (

4.

Original length sensor [B] (

SM

Scanner Unit).
x 1,

x 1).

Scanner Unit).
x 1,

x 1).

3-13

B245/B276/B277

Scanner Unit

- Sensor Positions Sensor positions vary according to regions as shown below.

Asia (including Taiwan; excluding China),
Europe

America

China (Sensor positions for China model (8K/16K)

- Sensor Positions for China Model (8K/16K) This procedure is for China models only. You must rearrange the positions of the original
width and length sensors for the copier to detect the following original sizes:
1. 8K SEF (270 x 390 mm)
2. 16K SEF (195 x 270 mm)
3. 16K LEF (270 x 195 mm)
After you have rearranged the positions, the sensors work as listed in the table. Rearrange
the sensor positions as follows:
Original Size

1.

Length Sensors

Width Sensors

8K-SEF

L1

L2

W1

W2

16K-SEF

16K-LEF

16K-SEF

Specify SP mode settings:

Select SP 4305 1, and specify 2 (=Yes). The machine will detect 8K/16K rather than

B245/B276/B277

3-14

SM

Scanner Unit

A3/A4/B4/B5 (A3-SEF/B4-SEF
B5-LEF/A4-LEF

8K-SEF; B5-SEF/A4-SEF

16K-SEF;

16K-LEF).

2.

Turn off the main switch.

3.

Exposure glass (

4.

Original width/length sensors [A] [B]

5.

Rearrange the sensor positions [C] [D].

6.

Turn on the main switch and check the operations.

Scanner Unit).

Replacement
Adjustment

3.4.5 SCANNER MOTOR

1.

Left upper cover, front upper left cover, operation panel, top rear cover
(

Exposure Glass/DF Exposure Glass).

2.

Exposure glass (

3.

Rear exhaust fan [A] (B269/B277 only).

4.

Scanner motor [B] ( x 3,

Exposure Glass/DF Exposure Glass).

x 1, 1 spring, 1 belt).

-21. Install the belt first, and then set the spring when you reassemble. Fasten the
leftmost screw (viewed from the rear), and fasten the other two screws.
-20. Adjust the image quality after you install the motor.

SM

3-15

B245/B276/B277

Scanner Unit

3.4.6 SCANNER HOME POSITION SENSOR

1.

Left upper cover, top rear cover (

Original Width/Length Sensor).

2.

Exposure glass, DF exposure glass (if installed) (

Exposure Glass/DF

Exposure Glass).
3.

Disconnect the connector [A].

4.

Scanner left lid [B] (

5.

Sensor tape [C].

6.

Scanner home position sensor [D].

B245/B276/B277

x 7).

3-16

SM

Scanner Unit

3.4.7 ADJUSTING SCANNER POSITIONS

-21. Grasp the front and rear ends (not the middle) of the first scanner when you
manually move it. The first scanner may be damaged if you press, push, or
pull its middle part.
- Overview Adjust the scanner positions when the first scanner [C] and second scanner [B] are not
parallel with the side frames [A], or, when you have replaced one or more of the scanner
Replacement
Adjustment

belts.

To adjust the scanner positions, do either of the following:

1. Adjust the belt contact points on the first scanner. (See " Adjusting the First
Scanner Contact Points" below.).
2. Adjust the belt contact points on the scanner bracket. (See Adjusting the Second
Scanner Contact Points" below.).

The two actions above have the same objectives--to align the following holes and marks:
1. The adjustment holes [H] [J] in the first scanner
2. The adjustment holes [H] [J] in the second scanner

SM

3-17

B245/B276/B277

Scanner Unit

3. The alignment marks [G] [I] on the frames

The scanner positions are correct when these holes and marks are aligned.
- Adjusting the First Scanner Contact Points -

1.

A(R)DF or platen cover.

2.

Operation panel, top rear cover (

3.

Exposure glass (

4.

Loosen the 2 screws [A] [F].

5.

Slide the 1st and 2nd scanners, or one of them, to align the following holes and

Upper Covers).

Exposure Glass/DF Exposure Glass).

marks.
6.

The adjustment holes in the first scanner.

7.

The adjustment holes in the second scanner.

8.

The alignment marks on the frames.

9.

Insert the positioning tools [D] [E] through the holes and marks.

10. Check that the scanner belts [B] [C] [G] [H] are properly set between the bracket
and the 1st scanner.
11. Tighten the screws [A] [F].
12. Remove the positioning tools.
13. Reassemble the machine and check the operation.

B245/B276/B277

3-18

SM

Scanner Unit

1.

A(R)DF or platen cover.

2.

Operation panel, top rear cover (

3.

Exposure glass (

4.

Rear exhaust fan [A] (

5.

Controller bracket [B] (

6.

Disconnect the platen-cover-sensor connector [C].

7.

Rear frame [D] (

8.

Scale bracket [E] (

9.

Loosen the 2 screws [F].

Replacement
Adjustment

- Adjusting the Second Scanner Contact Points -

Upper Cover).

Exposure Glass/DF Exposure Glass).

x 2).
x 3).

x 7).
x 2).

10. Slide the 2nd scanner to align the following holes and marks.

SM

3-19

B245/B276/B277

Scanner Unit

11. The adjustment holes in the first scanner.

12. The adjustment holes in the second scanner.
13. The alignment marks on the frames.
14. Insert the positioning tools [G] [H] through the holes and marks.
15. Check that the scanner belts are properly set in the brackets.
16. Remove the positioning tools.
17. Reassemble the machine and check the operation.

B245/B276/B277

3-20

SM

Laser Unit

3.5 LASER UNIT

-21. The laser beam can seriously damage your eyes. Be absolutely sure that the
main power switch is off and that the machine is unplugged before you
access the laser unit.

Replacement
Adjustment

3.5.1 LOCATION OF CAUTION DECAL

3.5.2 TONER SHIELD GLASS

1.

Open the front door.

2.

Lift the toner cartridge latch [A].

3.

Press the toner shield glass cover [B] to the left and pull it out.

SM

3-21

B245/B276/B277

Laser Unit

4.

Pull out the toner shield glass [C].

3.5.3 LASER UNIT

1.

Toner shield glass.

2.

Copy tray.

3.

Pull out the (upper) paper tray.

4.

Front cover .

5.

Laser unit [A] (

x 2,

x 4).

-21. The screw at the left front position [B] is longer than the other three.

B245/B276/B277

3-22

SM

Laser Unit

3.5.4 LD UNIT
-21. Do not touch the paint-locked screw [A]. The LD position is adjusted before

Replacement
Adjustment

shipment.

1.

Laser unit.

2.

LD unit [B] (

x 1).

-21. Do not screw the LD unit in too tightly when you install it.

3.5.5 POLYGONAL MIRROR MOTOR

SM

3-23

B245/B276/B277

Laser Unit

1.

Laser unit.

2.

Two rubber bushings [A].

3.

Laser unit cover [B] (

4.

Polygonal mirror motor [C] (

5.

After reassembling, adjust the image quality. (

x 1).
x 4).
Copy Adjustments

Printing/Scanning).
6.

Laser Unit Alignment Adjustment.

-21. Reinstall the copy exit tray before you turn the main switch on. The laser
beam may go out of the copier when the copy exit tray is not installed. The
laser beam can seriously damage your eyes.

3.5.6 LASER UNIT ALIGNMENT ADJUSTMENT

1.

Start the SP mode.

2.

Select SP 5902-1 and output the Trimming Area pattern (pattern 10).

3.

Make sure that the four corners of the pattern make right angles:
-21. If they make right angles, you do not need to adjust the laser unit alignment.
-20. If they do not make right angles, go on to the next step.

4.

Check the screw position on the lever [B].

-21. If the screw is in the hole [C], go on to the next step.
-20. If the screw is in the slot [D], loosen the screw on the lever, loosen the four screws
on the laser unit, and go on to step 9.
-6850556.

B245/B276/B277

The initial position of the screw is in hole [C].

3-24

SM

Laser Unit

5.

Four screws in the laser unit (

6.

Remove the lever (

Laser Unit).

x 1), confirm the position of the hole beneath the slot [D],

and reinstall the lever.

7.

Install the screw (through the slot [D]) loosely into the hole beneath the slot (do
not tighten the screw).

8.

Install the four screws for the laser unit loosely (do not tighten the screws).

9.

When you rotate the lever clockwise or counterclockwise by one notch of the
lever, the corners of the pattern shift by 0.4 mm (from the leading and trailing
Replacement
Adjustment

edges). See the trim pattern made in step 2, and find how much the corners
should be shifted.

10. Tighten the screw [A].

11. Tighten the screws on the laser unit.
12. Reinstall the copy tray.
13. Print the trim pattern and check the result. Do the procedure again if further
adjustment is required.

SM

3-25

B245/B276/B277

PCU Section

3.6 PCU SECTION

3.6.1 PCU

1.

Toner bottle with the holder [A].

2.

Open the right door.

3.

Press the latch [B] and pull out the PCU [C].
-6850556.

Do not touch the OPC drum surface with bare hands.

p.3-30).

4.

Load new developer (

5.

Do SP 2214 to reinitialize the TD sensor when you reassemble.

B245/B276/B277

3-26

SM

PCU Section

3.6.2 PICK-OFF PAWLS AND TONER DENSITY SENSOR

Replacement
Adjustment

-21. Do not turn the PCU upside down. This causes toner and developer to spill out.

1.

PCU (

2.

Pawl [A].
-6850556.

3.

Previous procedure).

Pull down the pawl and release the bottom end.

Toner density sensor [B] (

-6850556.

x 1).

The toner density sensor is taped to the bottom of the PCU. Pry it off with

a regular screwdriver
4.

After reinstalling the pick-off pawls or toner density sensor, adjust the image
quality (

SM

After Replacement and Adjustment).

3-27

B245/B276/B277

PCU Section

3.6.3 OPC DRUM

PCU).

1.

PCU (

2.

Front side piece [A] (

3.

Rear side piece [B] (

4.

Separate the drum section [C] from the developer section [D].
-6850556.

x 1).
x 2, 1 coupling).

To ensure that the left-side gears line up, keep the drum cover [E] closed

when reinserting the front side piece.

5.

Pry out the drum retaining clip [F].

-6850556.

Install the clip in the same orientation (with the lip facing away from the

drum shaft) when you reassemble.

6.

OPC drum [G]

7.

When reassembling, adjust the image quality (

After Replacement and

Adjustment).

B245/B276/B277

3-28

SM

PCU Section

Replacement
Adjustment

3.6.4 CHARGE ROLLER AND CLEANING BRUSH

Previous procedure).

1.

OPC Drum (

2.

Holding pin [A].

3.

Stepped screw [B].

4.

Charge roller [C] and cleaning brush [D] (with the holders and springs).
-6850556.

5.

Turn the gear [E] (as necessary) so that the rear holder [F] comes out.

When reassembling, adjust the image quality (

After Replacement and

Adjustment).

3.6.5 CLEANING BLADE

1.

Drum charge roller (

2.

Cleaning blade [B] (

3.

When reassembling, adjust the image quality (

Previous procedure).
x 2).
After Replacement and

Adjustment).

SM

3-29

B245/B276/B277

PCU Section

Reassembling
Apply toner to the edge of the new cleaning blade when you replace the cleaning blade.
This prevents possible damage to the OPC drum and blade.
1. After installing the cleaning blade, remove some of the toner from the old
blade with your finger.
2. Apply the toner to the edge [A] of the new cleaning blade. Make sure to
apply the toner evenly along full length of the new cleaning blade.

3.6.6 DEVELOPER

1.

PCU (

2.

To let the toner fall to the development section, gently tap about eight different

PCU).

spots on the top of the PCU with a screwdriver. Each spot must be
approximately at an equal distance from the next spot.
3.

Reinstall the PCU in the copier.

4.

Turn the main switch on.

5.

Open and close the front door and wait for the machine to rotate the
development roller for about 10 seconds.

6.

Repeat the previous step two more times.

7.

PCU (

8.

Separate the developer section from the OPC drum section (

9.

Top part [A] of the development unit (

PCU).

B245/B276/B277

OPC Drum).

x 5).

3-30

SM

PCU Section

Release the hook [B].

10. Set the coupling [C] back to the shaft.

11. Turn the coupling in the direction of the arrow [D] to remove developer from the
roller.
12. Turn the bottom part [E] over and rotate the gears to remove the developer.
13. Load new developer (

p.1-5).

Make sure no toner or developer stays on the gear. Clean the gears as
necessary with a blower brush, etc.

Be sure to replace the Mylar at the rear side in the correct position. (The
Mylar protects the gears at the rear side from falling toner).

3.6.7 AFTER REPLACEMENT OR ADJUSTMENT

Do the following procedure after replace or adjust any of the PCU

components. This procedure is not necessary when you replaced the whole
PCU with a new one.

1.

Take 5 sample copies.

2.

If black dots (dropped toner) show on any of the copies, continue as follows. (If
all copies are clean, you don't need to do the following steps.)

3.

Remove the PCU from the mainframe.

4.

Tap the top of the PCU with a screwdriver at eight evenly spaced locations (two
or three taps at each spot), to knock the recycled toner down into the
development section.

5.

Put the PCU back into the mainframe.

6.

Turn the main power on. Then open and close the door and wait for the machine
to rotate the development roller for 10 seconds. Then open and close the door
two more times, so that total rotation time is 30 seconds.

7.

Make some sky-shot copies (or solid black prints).

If using A4 or 81/2" x 11" paper, make 4 copies/prints.

If using A3 or 11" x 17" paper, make 2 copies/prints.

To make solid black prints, use SP 5902 pattern 8.

Step 7 is required only after parts replacement or adjustment. You do not need to
make sky-shot (or solid black) copies after you replace the developer.

SM

3-31

B245/B276/B277

Replacement
Adjustment

14. When reassembling, execute SP 2214 to reinitialize the TD sensor.

Toner Supply Motor

3.7 TONER SUPPLY MOTOR

1.

Copy tray (

2.

Open the front door.

3.

Toner bottle holder (

4.

Toner supply motor [A] (

B245/B276/B277

Upper Covers).
PCU).
x 1).

3-32

SM

Paper Feed Section

3.8 PAPER FEED SECTION

Replacement
Adjustment

3.8.1 PAPER FEED ROLLER

1.

Paper cassette.

2.

Clip [A].

3.

Push the shaft back through the opening, and tilt it up.
-6850556.

If the black plastic bushing [B] comes off, make sure you remount it when

reinstall the shaft.

4.

Paper feed roller [C]

3.8.2 FRICTION PAD

1.

Paper cassette.

2.

Clip [A].

SM

3-33

B245/B276/B277

Paper Feed Section

3.

Push the shaft back through the opening, so that the roller moves clear of the
friction pad.

4.

Friction pad [B]

3.8.3 PAPER END SENSOR

1.

Paper cassette.

2.

Paper end sensor [A] (

x 1).

3.8.4 EXIT SENSOR

- Non-Duplex Models -

1.

Open the right door.

2.

Front right cover).

3.

Guide [A] (

B245/B276/B277

x 2).

3-34

SM

Paper Feed Section

4.

Exit sensor bracket [B] (

5.

Exit sensor [C] (

x 1).

x 1).

Replacement
Adjustment

- Duplex Models -

1.

Open the right door.

2.

Front right cover.

3.

Upper guide [D] (

4.

Exit sensor bracket [E] (

5.

Exit sensor [F] (

x 2).
x 1).

x 1).

3.8.5 BY-PASS FEED ROLLER AND PAPER END SENSOR

SM

3-35

B245/B276/B277

Paper Feed Section

1.

By-pass tray.
-6850556.

If you have a support to keep the by-pass tray within the reach of the

connector cable, you do not need to disconnect the connector. When you do so,
use caution not to place too much load on the cable.
2.

Sensor holder [A].

3.

By-pass paper end sensor [B] (

4.

By-pass feed roller [C].

x 1).

3.8.6 REGISTRATION ROLLER

1.

PCU.

2.

Front cover.

3.

Right door .)

4.

Rear cover.

5.

High-voltage power supply .

B245/B276/B277

3-36

SM

Paper Feed Section

6.

Registration clutch.

7.

Unhook the springs [A] and [B] at the rear and front sides.

8.

Guide support [C] and guide [D] (

9.

Bushing [E] (

x 1,

x 1).

x 1).

10. Gear [F] and bushing [G] (

x 1).

11. Registration roller [H] with the image transfer unit [I].

Replacement
Adjustment

3.8.7 BY-PASS PAPER SIZE SWITCH

1.

By-pass tray.

2.

Tray lever [A] (

3.

Lift the upper tray [B].

4.

By-pass paper size switch [C] ( x 1).

-6850556.

x 1, 1 pin).

When reinstalling the switch: Move the paper guides to their middle

position (about halfway between fully open and fully closed), and install the round
gear so that the hole in the gear [D] aligns with the peg [E] on the sliding gear.

SM

3-37

B245/B276/B277

Paper Feed Section

3.8.8 REGISTRATION CLUTCH

1.

Rear cover.

2.

High-voltage power supply board (with the bracket) [A] (

3.

Registration clutch [B] (

x 1,

x 4, all connectors).

x 1).

3.8.9 REGISTRATION SENSOR

1.

Open the right door.

2.

Registration sensor [A] (

B245/B276/B277

x 1).

3-38

SM

Paper Feed Section

Replacement
Adjustment

3.8.10 UPPER PAPER FEED CLUTCH AND BY-PASS FEED

CLUTCH

1.

Rear cover.

2.

High-voltage power supply board.

3.

Clutch cover [A] (

4.

Paper feed clutch [B] (

5.

By-pass feed clutch [C] (

-6850556.

x 2, 2 bushings,

x 2 ).

x 1).
x 1).

Make sure that the rotation-prevention tabs [D] on the clutches fit

correctly into the corresponding openings on the clutch cover when you reinstall.

3.8.11 RELAY CLUTCH

1.

SM

Rear cover.

3-39

B245/B276/B277

Paper Feed Section

2.

Relay clutch [A] (

x 1).

3.8.12 RELAY SENSOR

1.

Relay clutch (Previous procedure).

2.

Sensor bracket [A] (

3.

Relay sensor [B] (

x 1).
x 1).

3.8.13 LOWER PAPER FEED CLUTCH (TWO-TRAY MODELS

ONLY)

1.

Rear lower cover (

2.

Clutch bracket [A] (

3.

Lower paper feed clutch [B] (

B245/B276/B277

Rear Lower Cover (Two-tray Models Only).

x 2).
x 2, 1 bushing,

3-40

x 1).

SM

Paper Feed Section

1.

Right lower cover (

2.

Metal plate [A] (

3.

Vertical transport sensor [B] (

Rear Lower Cover (Two tray Models Only).

x 3).
x 1).

3.8.15 PAPER SIZE SWITCH

1.

Paper cassette.

2.

Switch cover [A] (

3.

Paper size switch [B] (

SM

x 1).
x 1).

3-41

B245/B276/B277

Replacement
Adjustment

3.8.14 VERTICAL TRANSPORT SENSOR (TWO-TRAY MODELS

ONLY)

Image Transfer

3.9 IMAGE TRANSFER

3.9.1 IMAGE TRANSFER ROLLER
-21. Do not touch the transfer roller surface with bare hands.

1.

Open the right door.

2.

Lift the plastic holders [A] with the image transfer roller [B].
-6850556.

Leave the springs under the holders. Make sure that the pegs [C] on the

holders [D] engage with the springs when you reassemble.

3.9.2 IMAGE DENSITY SENSOR

1.

Open the right door.

2.

Plastic cover [A].

B245/B276/B277

3-42

SM

Image Transfer

3.

Image transfer roller (Previous procedure).

4.

Push down on the notch [B] to free the sensor.

5.

Image density sensor [C] (

Replacement
Adjustment

x 1).

SM

3-43

B245/B276/B277

Fusing

3.10 FUSING
3.10.1 FUSING UNIT
-21. The fusing unit can become very hot. Make sure that it has cooled down
sufficiently before you handle it.

1.

Turn off the main switch, and unplug the machine.

2.

Front right cover.

3.

Open the right door.

4.

Fusing unit [A] (

x 2,

x 4).

3.10.2 THERMISTOR

1.

Fusing unit (see above).

2.

Thermistors [A] (

B245/B276/B277

x 1,

x 1).

3-44

SM

Fusing

Replacement
Adjustment

3.10.3 FUSING LAMPS

1.

Fusing unit.

2.

Separate the hot roller section [A] from the pressure roller section [B] (

3.

Front holding plate [C] (

4.

Rear holding plate [D] (

5.

Fusing lamp with the connector (600W) [E] (

x 2).

6.

Fusing lamp with the connector (550W) [F] (

x 2).

-6850556.

x 4).

x 1).
x 1).

Check that the front ends of the two lamps fit in the front holding plate

when you reassemble. If the lamps are seated incorrectly, they do not fit in the
holding plate.

SM

3-45

B245/B276/B277

Fusing

3.10.4 HOT ROLLER STRIPPER PAWLS

1.

Hot roller section (See above).

2.

Roller guard [A] (

3.

Metal holders [B] (1 holder for each).

4.

Hot roller stripper pawls [C] (1 spring for each).

x 3).

3.10.5 HOT ROLLER

1.

Hot roller stripper pawls (See above).

2.

Hot roller [A] (2 C-rings, 1 gear, 2 bearings).

B245/B276/B277

3-46

SM

Fusing

1.

Hot roller (See above).

2.

Thermostat [A] (

Replacement
Adjustment

3.10.6 THERMOSTAT

x 2 for each).

3.10.7 PRESSURE ROLLER AND BUSHINGS

1.

Separate the hot roller section from the pressure roller section (

Fusing

Lamps).
2.

Fusing entrance guide [A] (

3.

2 springs [B].

4.

2 pressure arms [C].

5.

2 Bushings [D].

SM

x 2).

3-47

B245/B276/B277

Fusing

6.

Pressure roller [E]

3.10.8 NIP BAND WIDTH ADJUSTMENT

Do this adjustment when the fusing unit is at its operating temperature. The size of the
OHP sheet must be A4/LT LEF. Any other sizes may cause a paper jam.

A. Pressure roller
B. Hot roller
1.

Place an OHP sheet on the by-pass feed table.

2.

Enter SP mode, and run SP 1109.

3.

Press 1 (Yes).

4.

Press

twice. The machine feeds the OHP sheet into the fusing section, stops

it there for 20 seconds, then ejects it to the copy tray.

5.

Press the

6.

Quit the SP mode.

7.

Check that the nip band (the opaque stripe) across the ejected OHP sheet is

key.

symmetrical, with both ends slightly thicker than the center.

-6850556.

There is no standard value for the nip band on this machine. Make the

adjustment based on the band's appearance.

8.

If the band is not as described above, change the position of the spring hooks
[C] (one on each side), and then check the band again.
-6850556.

B245/B276/B277

The higher hook position produces greater tension.

3-48

SM

Fusing

1.

Pressure roller and bushings (

2.

Cleaning roller [A]

SM

Replacement
Adjustment

3.10.9 CLEANING ROLLER

p.3-47)

3-49

B245/B276/B277

Duplex Unit (Duplex Models B269/B277 Only)

3.11 DUPLEX UNIT (DUPLEX MODELS B269/B277

ONLY)
3.11.1 DUPLEX EXIT SENSOR

1.

Open the right door.

2.

Sensor bracket [A] (

-6850556.

3.

x 1).

Another bracket [B] comes off with the sensor bracket.

Duplex exit sensor [C] (

x 1).

3.11.2 DUPLEX ENTRANCE SENSOR

1.

Open the right door.

2.

Lift the duplex guide [A].

3.

Entrance sensor bracket [B] and bracket cover [C] (

4.

Duplex entrance sensor [D].

B245/B276/B277

3-50

x 2).

SM

Duplex Unit (Duplex Models B269/B277 Only)

Replacement
Adjustment

3.11.3 DUPLEX INVERTER SENSOR

1.

Copy tray [A] (

x 2).

2.

Exit cover [B] (

x 1).

3.

Sensor bracket [C] (

4.

Duplex inverter sensor [D] (

x 1,

x 1).
x 1).

3.11.4 DUPLEX TRANSPORT MOTOR

1.

SM

Open the right door.

3-51

B245/B276/B277

Duplex Unit (Duplex Models B269/B277 Only)

2.

Detach the chain and spring from the frame, and lower the right door.

3.

Cover [A] (

4.

Motor bracket [B] (

5.

Duplex transport motor [C] (

x 1).
x 4,

x 1).
x 2).

3.11.5 DUPLEX INVERTER MOTOR

1.

Rear cover

2.

Exhaust fan (

3.

Duplex inverter motor [A] (

Rear Exhaust Fan {B269/B277 Only}).

x 2,

x 1).

3.11.6 DUPLEX CONTROL BOARD

Rear Lower Cover Two-tray Models Only).

1.

Rear lower cover (

2.

Duplex control board [A] (

B245/B276/B277

x 4 , all connectors).

3-52

SM

Other Replacements

3.12 OTHER REPLACEMENTS

Replacement
Adjustment

3.12.1 QUENCHING LAMP

1.

PCU (

2.

Quenching lamp [A] (

p.3-26).
x 1).

3.12.2 HIGH-VOLTAGE POWER SUPPLY BOARD

1.

Rear cover .

2.

High-voltage power supply board [A] (

SM

x 2, 3 standoffs, all connectors).

3-53

B245/B276/B277

Other Replacements

3.12.3 BICU (BASE-ENGINE IMAGE CONTROL UNIT)

1.

Rear cover.

2.

BICU [A] (

x 7, all connectors, 2 flat cables).

-6850556.

Remove the NVRAM [B] from the old BICU and install it on the new BICU

when you replace the BICU. The NVRAM keeps machine-specific data.

3.12.4 MAIN MOTOR

1.

Rear cover.

2.

Main motor [A] (

B245/B276/B277

x 4,

x 1).

3-54

SM

Other Replacements

1.

Rear cover.

2.

Rear exhaust fan [A] (

x 2,

Replacement
Adjustment

3.12.5 REAR EXHAUST FAN (B269/B277 ONLY)

x 1).

-21. Reassembling -20. Make sure that the arrow on the fan [B] points the outside of the copier when you
reassemble The arrow indicates the direction of the air current.

3.12.6 LEFT EXHAUST FAN

1.

Rear cover.

2.

Left cover.

3.

Fan cover [A] (

4.

Fan [B] (

SM

x 3,

x 3).
x 1).

3-55

B245/B276/B277

Other Replacements

-21. Reassembling -20. Make sure that the arrow on the fan [C] points the outside of the copier when you
reassemble. (The arrow indicates the direction of the air current).

3.12.7 PSU (POWER SUPPLY UNIT)

1.

Left cover.

2.

PSU [A] (All connectors,

B245/B276/B277

x 6).

3-56

SM

Other Replacements

Replacement
Adjustment

3.12.8 GEARBOX

- Replacement Procedure 1.

Inverter tray [A].

2. Two screws [B] from the middle rear cover.

This step releases the topmost part of the BICU bracket.

3. High-voltage power supply board (with the bracket) (

Registration

Clutch).
4. BICU (with the bracket) [C] (

x 6).

If you have difficulty to remove the bracket, remove the screw at the middle of
the crosspiece (see step 6).

5. Main motor (
6. Crosspiece [D] (

p.3-54).
x 3).

7. Registration clutch.

SM

3-57

B245/B276/B277

Other Replacements

8. PCU.

This step releases the gear (on the gearbox) that drives the PCU.

9. Ground plate [E] (

10. Gearbox [F] (

x 2).

x 5, 1 belt).

Do not change the position of the spring [G] and make sure that the bushing [H] on
the PCU drive shaft is in the correct position you when you reassemble. You can
adjust its position by rotating the gear [I] seen from the opening of the gearbox.

B245/B276/B277

3-58

SM

Other Replacements

Replacement
Adjustment

- Gear Arrangement in the Gearbox -

The gears are numbered 1 to 12, in the order in which they are to be installed in the
gearbox. These numbers show both on the gearbox and on the front (exposed) surface of
each gear. If the gears fall out, start by finding gear number 1 and installing it onto location
number 1 (setting it into place so that the side with the printed number stays visible). Then
install the remaining gears (2 to 12) in the same way.

SM

3-59

B245/B276/B277

Copy Adjustments Printing/Scanning

3.13 COPY ADJUSTMENTS PRINTING/SCANNING

You need to perform the adjustment after you do a Memory All Clear, and after you
replace or adjust any of the following parts.

First or second scanner

Lens Block

Scanner Motor

Polygonal Mirror Motor

Paper Tray

Paper Side Fence

For detailed explanations about how to access and use the SP modes, see
Section 5.

3.13.1 PRINTING

Make sure the paper is installed correctly in each paper tray before you start
these adjustments.

Use the Trimming Area Pattern (SP 5902, No.10) to print the test pattern for
the printing adjustments below.

Set SP 5902 to 0 again after you complete these printing adjustments.

- Registration - Leading Edge/Side-to-Side 1. Check the leading edge registration for each paper feed
station, and adjust each of these registrations using SP 1001.
2. Check the side-to-side registration for each paper feed station,
and adjust these registrations using SP 1002. (Adjust the trays
in order: the 1st tray first, then the 2nd tray, etc.)
Tray

SP mode

Any paper tray

SP 1001 1

By-pass feed

SP 1001 2

Duplex

SP 1001 3

1st tray

SP 1002 1

2nd tray

SP 1002 2

3rd tray
(Optional PFU tray 1)

B245/B276/B277

Specification
2

1.5 mm

SP 1002 3

3-60

SM

Copy Adjustments Printing/Scanning

Tray

SP mode

By-pass feed

SP 1002 4

Duplex

SP 1002 5

Specification

A: Leading Edge Registration

B: Side-to-side Registration
- Blank Margin If the leading edge or side-to-side registration cannot be adjusted to within the
specification, then adjust the leading-edge blank margin or the left-side blank
margin.
1. Check the trailing edge and right side edge blank margins, and adjust
them using the following SP modes.
SP mode
Trailing edge

SP 2101 2

Right edge

SP 2101 4

Leading edge

SP 2101 1

Left edge

SP 2101 3

Specification
2 +2.5/1.5 mm
2

1.5 mm

A: Trailing Edge Blank Margin

B: Right Edge Blank Margin
C: Leading Edge Blank Margin
D: Left Edge Blank Margin
- Main Scan Magnification 1. Print the single-dot grid pattern (SP 5902 1).
2. Check the magnification (the grid size should be 2.7 x 2.7 mm), and if
necessary use SP 2998 to adjust it. The specification is 100

SM

3-61

1%.

B245/B276/B277

Replacement
Adjustment

Copy Adjustments Printing/Scanning

3.13.2 SCANNING

Before doing the following scanner adjustments, check and adjust the printing
leading-edge and side-to-side registrations and the printing blank margins (as
described above).

Use an A3 test chart to perform the following adjustments.

- Registration: Platen Mode 1. Place the test chart on the exposure glass and make a copy from one of
the feed stations.
2. Check the leading edge and side-to-side registration, and adjust as
necessary with the following SP modes.
SP mode
Leading edge

SP 4010

Side-to-side

SP 4011

Specification
2

1.5 mm

A: Leading edge registration

B: Side-to-side registration
- Magnification -

A: Main scan magnification

B: Sub-scan magnification

B245/B276/B277

3-62

SM

Copy Adjustments Printing/Scanning

- Main Scan Magnification 1. Place the A3 test chart on the exposure glass and make a copy from one
of the feed stations.
2. Check the magnification ratio. If necessary, adjust the magnification using
the following SP mode.
SP mode

Specification

SP 4009

1.0%

Main Scan Magnification

1. Place the OS-A3 test chart on the exposure glass and make a copy from
one of the feed stations.
2. Check the magnification ratio. If necessary, adjust the magnification with
the following SP mode.
SP mode

Specification

SP 4008

1.0%

Sub-scan magnification
- Standard White Density Adjustment -

This procedure adjusts the standard white density level. Do this adjustment after you do
any of the following:
1. After you replace the standard white plate.
2. After you replace the NVRAM on the BICU. (But note that you do not need to carry
out this adjustment if you have replaced the BICU itself but retained the previous
NVRAM board [by moving it over onto the new BICU]).
3. After you perform a memory all clear (SP 5801 2).
Procedure:
1.

Place 10 sheets of new A4/LTR paper (sideways, LEF) or new A3/DLT paper on
the exposure glass, and close the platen cover or the ADF.

2.

Enter SP 4428 1 and select 1: YES. The machine automatically adjusts the
standard white density.

SM

3-63

B245/B276/B277

Replacement
Adjustment

- Sub-Scan Magnification -

Copy Adjustments Printing/Scanning

3.13.3 ADF IMAGE ADJUSTMENT

A: Leading edge registration

B: Side-to-side registration
-21. Make a temporary test chart as shown above, using A3/11" x 17" paper.
1.

Place the temporary test chart on the ADF and make a copy from one of the feed
stations.

2.

Check the registrations, and adjust as necessary with the appropriate SP modes,
as follows.
SP mode

Side-to-side registration

SP 6006 1

Leading edge registration

SP 6006 2

Blank margin for the trailing edge

SP 6006 3

Side-to-side registration (Duplex: back side)

SP 6006 4

- Sub-scan Magnification -

A: Sub-scan magnification
-21. Make a temporary test chart as shown above, with A3/11" x 17" paper.

B245/B276/B277

3-64

SM

Copy Adjustments Printing/Scanning

1.

Place the temporary test chart on the ADF and make a copy from one of the feed
stations.

2.

Check the registration, and if necessary adjust it with SP 6006 5. The

1.0%.

Replacement
Adjustment

specification is

SM

3-65

B245/B276/B277

TROUBLESHOOTING

Service Call Conditions

4. TROUBLESHOOTING
4.1 SERVICE CALL CONDITIONS
4.1.1 SUMMARY
There are four levels of service call conditions.
Definition

Reset Procedure

To prevent damage to the machine, the main

A

machine cannot be operated until the SC has

been reset by a service representative (see the
note below).
If the SC was caused by incorrect sensor

detection, the SC can be reset by turning the

main power switch off and on.

C
D

Enter SP mode, and then turn

the main power switch off and
on.
Turn the main power switch off
and on.

The main machine can be operated as usual,

Turn the main power switch off

excluding the unit related to the service call.

and on.

The SC history is updated. The machine can be The SC will not be displayed.
operated as usual.

Only the SC history is updated.

If the malfunction is potentially related to electrical circuit boards, first

disconnect then reconnect the connectors before replacing the PCBs.

If the problem concerns a motor lock, first check the mechanical load
before replacing motors or sensors.

SM

4-1

B245/B276/B277

Troubleshooting

Level

Service Call Conditions

4.1.2 SC CODE DESCRIPTIONS

No.

Symptom

Definition

Possible Cause

Exposure Lamp Error

1. Exposure lamp defective
2. Exposure lamp stabilizer
defective
3. Exposure lamp connector
The standard white level
101

was not detected properly

when scanning the white
plate.

defective
4. Dirty scanner mirror or scanner
mirror out of position
5. SBU board defective
6. SBU connector defective
7. Lens block out of position
8. Incorrect position or width of
white plate scanning (
p.5-12)

Scanner home position error 1

1. Scanner home position sensor
defective

The scanner home

120

position sensor does not

detect the off condition
during initialization or

2. Scanner drive motor defective

3. Scanner home position sensor
connector defective
4. Scanner drive motor connector

copying.

defective
5. BICU board defective

Scanner home position error 2

1. Scanner home position sensor
defective

The scanner home

121

position sensor does not

detect the on condition
during initialization or

2. Scanner drive motor defective

3. Scanner home position sensor
connector defective
4. Scanner drive motor connector

copying.

defective
5. BICU board defective

B245/B276/B277

4-2

SM

Service Call Conditions

No.

Symptom

Definition

Possible Cause

SBU white/black level correction error

The automatic SBU
adjustment has failed to
correct the black level.
143

The automatic SBU

1. Exposure lamp defective

2. Dirty white plate
3. Incorrect position or width of
white plate scanning (

adjustment has failed to

correct the white level
twenty times

p.5-12)
4. BICU board defective
5. SBU board defective

consecutively.

Communication Error between BICU and SBU

1. The flat cable between the BICU

144

connection

The BICU board cannot

detect the SBU connect

2. The flat cable between the BICU

board and the SBU is damaged

signal.

3. BICU board defective

4. SBU defective
Automatic SBU adjustment error
During the automatic SBU
adjustment, the machine
145

detects that the white

level read from the white
plate or paper is out of
range. (

p.5-12)

1. Exposure lamp defective

2. Dirty white plate
3. Incorrect position or width of
white plate scanning
(

p.5-12)

4. BICU board defective

5. SBU board defective

Image transfer error

Scanned images are not
193

transferred to the

1. BICU board defective

controller memory within 1

2. Controller board defective

minute.
Memory address error
198

The BICU board does not

receive memory

SM

1. The firmware programs of the

engine and the controller do not

4-3

B245/B276/B277

Troubleshooting

board and the SBU has a poor

Service Call Conditions

No.
Definition

Symptom

Possible Cause

addresses from the

match.

controller board.

2. BICU board defective

3. Controller board defective

Charge roller current leak

302

A current leak signal for

the charge roller is

1. Charge roller damaged

2. High voltage supply board
defective

detected.

3. Poor connection of the PCU

Polygonal mirror motor error

The polygon mirror motor
does not reach operating
speed within 10 seconds
320

after the motor ON signal

is sent, or does not turn
on within one of the 200
ms check intervals during
operation.

1. Polygon mirror motor defective

2. Poor connection between the
polygonal mirror motor driver and
the BICU board
3. Damaged cable between BICU
and polygonal mirror motor driver
4. BICU board defective

No laser writing signal (F-GATE) error

The laser-writing signal
(F-GATE) fails to turn Low
321

after the laser crosses 5

mm on the drum surface
from the laser writing start
position.

1. BICU board defective

2. The fax controller or printer
controller has a poor connection
3. Fax controller or printer controller
defective

Laser synchronization error

1. Poor connection between the LD

The main scan

synchronization detector
322

390

B245/B276/B277

board cannot detect the

unit and the BICU board

2. Damaged cable between BICU
and LD unit

laser synchronization
signal for more than 5

3. LD unit out of position

consecutive 100 ms

4. LD unit defective

intervals.

5. BICU board defective

TD sensor error

4-4

SM

Service Call Conditions

No.
Definition

Symptom

Possible Cause

The TD sensor outputs

less than 0.2 V or more
than 4.0 V 10 times

1. TD sensor abnormal
2. Poor connection of the PCU

consecutively during
copying.
Development bias leak
391

A development bias leak

signal is detected.

1. Poor connection of the PCU

2. High voltage supply board
defective

TD sensor initial setting error

1. ID sensor defective

392

TD sensor initial setting is

not performed correctly.

3. Drum does not turn

4. Development roller does not turn
5. Poor connection of the PCU
6. The voltage is not applied to
charge roller

Transfer roller leak error 1

A current leak signal for

defective

the transfer roller is

401

1. High voltage supply board

detected.

2. Poor connection of the PCU

A current feedback signal

3. Transfer/separation unit set

for the transfer roller is not

incorrectly
4. Transfer roller damaged

detected.
Transfer roller leak error 2
A current leak signal for

defective

the transfer roller is

402

detected.

2. Poor connection of the PCU

A current feedback signal

3. Transfer/separation unit set

for the transfer roller is not

SM

incorrectly
4. Transfer roller damaged

detected.
500

1. High voltage supply board

Main motor lock

A main motor lock signal

4-5

1. Too much load on the drive

B245/B276/B277

Troubleshooting

2. No developer

Service Call Conditions

No.
Definition

Symptom

Possible Cause

is not detected for more

mechanism
2. Main motor defective

than 7 consecutive
checks (700 ms) after the
main motor starts to
rotate, or the lock signal is
not detected for more
than 7 consecutive
checks during rotation
after the last signal.

Tray 2 lift motor malfunction (Optional paper tray units)

502

The paper lift sensor fails

1. Paper lift sensor defective

to activate twice

2. Tray lift motor defective

continuously after the tray

3. Too much load on the drive

lift motor has been on for

mechanism
4. Poor tray lift motor connection

18 seconds.

Tray 3 lift motor malfunction (optional paper tray units)

503

The paper lift sensor fails

1. Paper lift sensor defective

to activate twice

2. Tray lift motor defective

continuously after the tray

3. Too much load on the drive

lift motor has been on for

mechanism
4. Poor tray lift motor connection

18 seconds.

Tray 4 lift motor malfunction (optional two-tray paper tray unit)

504

The paper lift sensor fails

1. Paper lift sensor defective

to activate twice

2. Tray lift motor defective

continuously after the tray

3. Too much load on the drive

lift motor has been on for

mechanism
4. Poor tray lift motor connection

18 seconds.

Paper feed motor lock (optional paper tray units)

A motor lock signal is not
506

detected for more than

1. Paper feed motor defective

1.5 s or the lock signal is

2. Too much load on the drive

not detected for more

mechanism

than 1.0 s during rotation.

B245/B276/B277

4-6

SM

Service Call Conditions

No.

Symptom

Definition

Possible Cause

Fusing thermistor open (center)

The fusing temperature
541

detected by the thermistor

is below 71C and is not
corrected after the main
power switch is turned on.

1. Fusing thermistor defective or

out of position
2. Power supply board defective
3. Loose connectors

Fusing temperature warm-up error (center)

The fusing temperature
rises less than 7 degrees
in 2 seconds, and this
A

out of position

continues 5 times
consecutively.

10. Fusing lamp open

The fusing temperature is

11. Power supply board defective

not detected in 25 or 35
seconds.
Fusing overheat error (center)
The fusing temperature is
543

over 230C for 1 second

1. Fusing thermistor defective

(detected by the

2. Power supply board defective

thermistor).
Fusing overheat error (center) 2
The fusing temperature is
544

over 250C for 1 second

(detected by the fusing
temperature monitor

1. Fusing thermistor defective

2. Power supply board defective

circuit).
Fusing lamp overheat error (center)
After the fusing
temperature reaches the
545

target temperature, the

fusing lamp does not turn
off for 12 consecutive

1. Fusing thermistor defective or

out of position
2. Power supply board defective

seconds.

SM

4-7

B245/B276/B277

Troubleshooting

542

9. Fusing thermistor defective or

Service Call Conditions

No.

Symptom

Definition

Possible Cause

Unstable fusing temperature (center)

The fusing temperature
546

varies 50C or more within

1 second, and this occurs
2 consecutive times.

1. Thermistor defective or out of

position
2. Power supply unit defective

Zero cross signal malfunction

Zero cross signals are not
detected within 5 seconds
547

after the main power

switch is turned on, or are
not detected within 1

1. Power supply board defective

2. BICU defective

second after operation

begins.
Fusing thermistor open (rear)
The fusing temperature
551

detected by the thermistor

is below 71C and is not
corrected after the main
power switch is turned on.

1. Fusing thermistor defective or

out of position
2. Power supply board defective
3. Loose connectors

Fusing temperature warm-up error (rear)

The fusing temperature
rises less than 7 degrees
in 2 seconds, and this
552

1. Fusing thermistor defective or

out of position

continues 5 times
consecutively.

2. Fusing lamp open

The fusing temperature is

3. Power supply board defective

not detected in 25 or 35
seconds.
Fusing overheat error (rear)
The fusing temperature is
553

over 230C for 1 second

1. Fusing thermistor defective

(detected by the

2. Power supply board defective

thermistor).

B245/B276/B277

4-8

SM

Service Call Conditions

No.
Definition

Symptom

Possible Cause

Fusing lamp overheat error (rear)

After the fusing
temperature reaches the
555

1. Fusing thermistor defective or

target temperature, the

out of position

fusing lamp does not turn

2. Power supply board defective

off for 20 consecutive

seconds.

Unstable fusing temperature (rear)

The fusing temperature
A

1. Thermistor defective or out of

varies 50C or more within

position

1 second, and this occurs

2. Power supply unit defective

2 consecutive times.

Jam error detected 3 times in succession

1. The exit sensor
and the duplex

559

Paper jams can occur for the following

reasons.

sensor detect a

3. Dampness

paper jam 3 times

4. Paper curl

in succession

5. Incorrect paper setting in the

paper tray

2. This condition can

occur when SP

Stripper pawls coming apart

1159 1 is set to
on. The default
is off.
Left exhaust fan motor error
590

1. Loose connection of the exhaust

The CPU detects an

exhaust fan lock signal for
more than 5 seconds.

fan motor
2. Too much load on the motor drive

Rear exhaust fan motor error

591

1. Loose connection of the exhaust

The CPU detects an

exhaust fan lock signal for
more than 5 seconds.

620

SM

fan motor
2. Too much load on the motor drive

Communication error between BICU and ADF

The BICU does not

1. Poor connection between the

4-9

B245/B276/B277

Troubleshooting

556

Service Call Conditions

No.

Symptom

Definition

Possible Cause

receive a response from

BICU and ADF main board (DF

the ADF main board for 4

connector)

seconds or more.

2. ADF main board defective

The BICU receives a

3. BICU defective

break signal from the ADF

main board.
ADF connection error
An incorrect ADF (an ADF
for some other copier) is

621

1. ADF incorrect (The ADF for

detected. (for Basic and

B039/B040/B043 or

DDST machines)

B121/B122/B123 is installed on a

An ADF (including the

B245/B268/B269/B276/B277.)

correct ADF) is installed

2. The connector of the ADF is

while the copier is in the

removed while the machine is in

energy saver mode. (for

the energy saver mode.

DDST machine only)

Accounting error 1
An error is detected
632

during the communication

1. Accounting device defective

with the MF accounting

2. Loose connection

device.
Accounting error 2
After communication is
633

established with the MF

1. Accounting device defective

accounting device, a

2. Loose connection

brake signal is issued.

Accounting RAM error
An error is detected in the
634

RAM that saves the

information on the MF

1. Accounting device defective

accounting.
635

B245/B276/B277

Accounting battery error

An error is detected in the

4-10

1. Accounting device defective

SM

Service Call Conditions

No.

Symptom

Definition

Possible Cause

battery that is in the MF

accounting device.
Engine start error
The engine-ready signal
670

is not issued within 70

seconds after the switch is
turned on.

1. Engine board defective

2. Controller defective
3. Loose connection

Controller board communication abnormal

692

between the printer part of

the controller board and
BICU.

1. The connector is abnormal

between the controller board and
the BICU board.

Controller board communication abnormal

Communication error
694

The connector is abnormal between the

between the scanner part controller board and the BICU board.
of the controller board and
BICU.
ADF gate abnormal 1
The ADF Gate signal line

760

between the ADF main

board and the BICU is
disconnected.

1. ADF main board defective

2. Input/output board defective
3. Poor connection (ADF Gate line)
between the ADF main board
and the BICU.

ADF gate abnormal 2

The FGATE signal is not
761

issued from the ADF

1. ADF connector defective

within 30 seconds after

2. SBU board defective

the ADF starts feeding.

ADF gate abnormal 3
The FGATE signal is not
762

terminated by the ADF

1. ADF connector defective

within 60 seconds after

2. SBU board defective

the ADF starts feeding.

SM

4-11

B245/B276/B277

Troubleshooting

Communication error

Service Call Conditions

No.

Symptom

Definition

Possible Cause

Startup without video output end error

Video transfer to the
engine is started, but the
800

engine did not issue a

video transmission end

1. Controller board defective

command within the

specified time.
Startup without video input end
A video transmission was
requested from the
804

scanner, but the scanner

1. Controller board defective

did not issue a video

transmission end
command within the
specified time.
Watchdog error

818

The CPU does not access

1. Controller board defective

the watchdog register

2. Software malfunction download

controller firmware again

within a certain time.

Kernel mismatch error
819

1. Download controller firmware

Software bug

again

Self-Diagnostic Error: CPU

The central processing
820

unit returned an error

during the self-diagnostic
test.

1. Controller board defective

2. Download controller firmware
again

Self-Diagnostic Error: ASIC

The ASIC returned an
821

error during the

1. Controller board defective

self-diagnostic test
because the ASIC and
CPU timer interrupts were

B245/B276/B277

4-12

SM

Service Call Conditions

No.

Symptom

Definition

Possible Cause

compared and determined

to be out of range.
Self-diagnostic Error: Network Interface
The network interface
823

board returned an error

during the self-diagnostic
test.

1. Network interface board

defective
2. Controller board defective

Self-diagnostic Error: NVRAM

824

RAM returned an error

during the self-diagnostic
test.

1. Replace the NVRAM on the

controller board
2. Replace the controller board

Self-diagnostic Error: NVRAM/Optional NVRAM

The NVRAM or optional
826

NVRAM returned an error

during the self-diagnostic

1. Replace the NVRAM on the

controller board

test.
Self-diagnostic Error: RAM
The resident RAM
827

returned a verify error

during the self-diagnostic

1. Download controller firmware

again

test.
Self-diagnostic Error: ROM
The resident read-only
828

memory returned an error

during the self-diagnostic
test.

1. Controller board defective

2. Download controller firmware
again

Self-diagnostic Error: Optional RAM

829

1. Replace the optional memory

The optional RAM

returned an error during
the self-diagnostic test.

838

SM

board
2. Controller board defective

Self-diagnostic Error: Clock Generator

A verify error occurred

4-13

1. Replace the controller board

B245/B276/B277

Troubleshooting

The resident non-volatile

Service Call Conditions

No.
Definition

Symptom

Possible Cause

when setting data was

read from the clock
generator via the I2C bus.
Network I/F Abnormal
850

1. NIB defective

NIB interface error.

2. Controller board defective

USB I/F Error

857

USB interface error

1. Defective controller

detected.
Electrical total counter error
900

The electrical total

counter does not work
properly.

1. NVRAM on the DDST controller

board defective

Mechanical total counter

1. Mechanical total counter
901

The mechanical total

defective

counter does not work

2. BICU defective

properly.

3. Disconnected mechanical total

counter

Engine total counter error

903

The checksum of the total

counter is not correct.

1. NVRAM on the BICU defective

Printer error
920

A fatal error is detected in

the printer application
program

1. Printer application program

defective
2. Hardware configuration incorrect
(including memory shortage)

Printer font error

921

Necessary font files are

not found.

1. Font file not installed

Memory error
928

B245/B276/B277

The machine detects a

1. Memory defective

discrepancy in the

2. BICU defective

4-14

SM

Service Call Conditions

No.

Symptom

Definition

Possible Cause

write/read data during its

3. Poor connection between BICU

and memory

write/read test (done at

power off/on and at
recovery from low power
or night/off mode).
Printer application program error
The printer status does
954

not become ready when

the printer application

1. Application program defective

program is necessary for

image processing.

955

The controller is not able

to transfer images when

1. Application program defective

the engine needs them.

Status error (laser optics housing unit)
The optics-housing unit
964

does not become ready

within 17 seconds after

1. Software defective

the request.
NVRAM error
The machine detects a
discrepancy in the
981

NVRAM write/read data

when attempting to save
actual data to the NVRAM
(i.e. during actual use).

1. NVRAM defective
2. Poor connection between BICU
and NVRAM
3. NVRAM is not connected
4. BICU defective

Localization error
The localization settings
982

984

SM

in the nonvolatile ROM

1. First machine start after the

NVRAM is replaced

and RAM are different

2. Incorrect localization setting

3. NVRAM defective

p.5-188).

Print image transfer error

4-15

B245/B276/B277

Troubleshooting

Image transfer error

Service Call Conditions

No.

Symptom

Definition

Possible Cause
1. Controller defective

Print images are not

2. BICU board defective

transferred.

3. Poor connection between

controller and BICU

Software performance error

1. Software defective
2. Internal parameter incorrect
3. Insufficient working memory
4. When this SC occurs, the file
990

name, address, and data will be

The software attempted to

stored in NVRAM. This

perform an unexpected

information can be checked by

operation.

using SP 7403. Note the above

data and the situation in which
this SC occurs. Then report the
data and conditions to your
technical control center.

Software continuity error

The software attempted to
perform an unexpected
991

operation. However,

1. No operation required. This SC

code does not appear on the

unlike SC990, the object

panel, and is only logged.

of the error is continuity of

the software.
Unexpected Software Error
Software encountered an
992

unexpected operation not

defined under any SC

1. Software defective
2. An error undetectable by any
other SC code occurred

code.
Application function selection error
997

The application selected

application that failed

by a key press on
operation panel does not

B245/B276/B277

1. Download the firmware for the

4-16

2. An option required by the

SM

Service Call Conditions

No.
Definition

Symptom

Possible Cause

start or ends abnormally.

application (RAM board) is not

installed

Application start error.

After power on, the
998

application does not start

within 60 s. (All
applications neither start
nor end normally.)

1. Download controller firmware

2. Replace the controller board
3. An option required by the
application (RAM board) is not
installed

Program download error

1. Board installed incorrectly
2. BICU board defective
4. IC card defective
5. NVRAM defective
6. Loss of power during
downloading
7. Important Notes About SC999
The download (program,
999

print data, language data)

from the IC card does not
execute normally.

8. Primarily intended for operating

in the download mode, logging is
not performed with SC999.
9. If the machine loses power while
downloading, or if for some other
reason the download does not
end normally, this could damage
the controller board or the PCB
targeted for the download and
prevent subsequent
downloading. If this problem
occurs, the damaged PCB must
be replaced.

SM

4-17

B245/B276/B277

Troubleshooting

3. Controller board defective

Electrical Component Defects

4.2 ELECTRICAL COMPONENT DEFECTS

4.2.1 SENSORS
Component

CN

Condition

Symptom
The Paper Jam message will appear

Registration

111-2

Open

whenever a copy is made (paper has not

reached the sensor).

(BICU)
Shorted

The Paper Jam message appears even if

there is no paper at the sensor.
The Paper Jam message will appear

Relay

111-5

Open

whenever a copy is made except for 1st

and by-pass tray feeding.

(BICU)
Shorted

The Paper Jam message appears even if

there is no paper at the sensor.
The Paper End indicator lights when the

Open

1st paper tray is selected, even if there is

paper in the tray.

Upper Paper End

114-2

The Paper End indicator does not light

(BICU)

when the 1st paper tray is selected, even if

Shorted

there is no paper in the tray. The Paper

Jam message will appear whenever a copy
is made from the 1st paper tray.
The Paper Jam message will appear

Vertical Transport

110-2

Open

whenever a copy is made from an optional

paper tray unit.

(BICU)
Shorted

The Paper Jam message appears even if

there is no paper at the sensor.
The Paper End indicator lights when the

Lower Paper End

113-6
(BICU)

Open

2nd paper tray is selected, even if there is

paper in the tray (B276/B277/B268/B269
models only).

B245/B276/B277

4-18

SM

Electrical Component Defects

Component

CN

Condition

Symptom
The Paper End indicator does not light
when the 2nd paper tray is selected, even if

Shorted

there is no paper in the tray. The Paper

Jam message will appear whenever a copy
is made from the 2nd paper tray.
(B276/B277/B268/B269 models only).

Shorted
The Paper End indicator lights when the
Open

bypass tray is selected, even if there is

By-pass Paper End

136-7

The Paper End indicator does not light

(BICU)

when the bypass tray is selected, even if

Shorted

there is no paper in the tray. The Paper

Jam message will appear whenever a copy
is made from the bypass tray.
The Paper Jam message will appear

Exit

124-2

Open

reached the sensor).

(BICU)
Shorted

Toner Density

Image Density

Scanner H.P.

The Paper Jam message appears even if

there is no paper at the sensor.

125-3

Open

(BICU)

Shorted

123-2

Open

The toner density control process is

(BICU)

Shorted

changed (see the note below the table).

102-2

Open

(BICU)

Shorted
Open

Platen Cover

whenever a copy is made (paper has not

102-5
(BICU)

SC390 is displayed.

SC120 shows.
APS and Auto Reduce/Enlarge do not
function correctly.
If the Start button is pressed with the platen

Shorted

cover or A(R) DF closed, Cannot detect

original size is displayed.

Original Width

SM

103-3,4

Open

The CPU cannot detect the original size

(BICU)

Shorted

properly. APS and Auto Reduce/Enlarge do

4-19

B245/B276/B277

Troubleshooting

paper in the tray.

Electrical Component Defects

Component

CN

Condition

Symptom
not function correctly.

Original Length

103-8,9
(BICU)

The CPU cannot detect the original size

Open

properly. APS and Auto Reduce/Enlarge do

Shorted

not function correctly.

The Paper Jam message will appear

Duplex Entrance

Open

222-2

whenever a duplex copy is made (paper

has not reached the sensor).

(DCB)

The Paper Jam message appears even if

Shorted

there is no paper at the sensor.

The Paper Jam message will appear

Duplex Exit

Open

222-5

whenever a duplex copy is made (paper

has not reached the sensor).

(DCB)

The Paper Jam message appears even if

Shorted

there is no paper at the sensor.

The Paper Jam message will appear

Duplex Inverter

Open

220-6

whenever a duplex copy is made (paper

has not reached the sensor).

(DCB)

The Paper Jam message appears even if

Shorted

there is no paper at the sensor.

-21. SC392 is activated when the CPU detects an ID sensor error during developer
initialization (SP 2214). However, SC392 is not displayed on the LCD but simply
logged in the SC log (SMC printout), unless the technician exits SP Mode as soon
as an error message is displayed.

4.2.2 SWITCHES
Component

CN
115-

Upper Paper Size

1,2,4
(BICU)

Vertical Transport Door

Lower Paper Size

B245/B276/B277

110-5
(BICU)

113-

Condition

Symptom
The CPU cannot detect the proper paper

Open

size, and misfeeds may occur when a

Shorted

copy is made from the 1st paper tray.

The Cover Open indicator is lit even if

Open

the vertical transport door is closed.

The Cover Open indicator is not lit even

Shorted

if the vertical transport door is opened.

Open

The CPU cannot detect the proper paper

4-20

SM

Electrical Component Defects

CN
1,2,4
(BICU)

Condition

size, and misfeeds may occur when a

Shorted

copy is made from the 2nd paper tray.

The CPU misdetects or is not able to

136By-pass Paper Size

1,2,4,5

detect the size of the paper set in the

Open

bypass tray, causing possible misfeeds

(BICU)

Right Door

Front/Right Cover

Main

SM

124-5
(BICU)

130-1
(BICU)

Symptom

when feeding from this tray.

The Cover Open indicator is lit even if

Open

the right door is closed.

The Cover Open indicator is not lit even

Shorted

if the right door is open.

The Cover Open indicator is lit even if

Open

doors are closed.

The Cover Open indicator is not lit even

Shorted

if doors are open.

281-3,4

Open

The machine does not turn on.

(PSU)

Shorted

The machine does not turn off.

4-21

B245/B276/B277

Troubleshooting

Component

Blown Fuse Conditions

4.3 BLOWN FUSE CONDITIONS

All the fuses in the following table are on the power supply board.

Fuse

Rating
120 V

220 240 V

FU1

15A/125V

8A/250V

FU2

5A/125V

2.5A/250V

FU3

1A/250V

1A/250V

FU4

4A/250V

4A/250V

FU5

4A/250V

4A/250V

FU6

4A/250V

4A/250V

FU7

4A/250V

4A/250V

B245/B276/B277

4-22

SM

LED Display

4.4 LED DISPLAY

4.4.1 BICU
Number

Monitors the +5 V line for the CPU and the surrounding circuit.
Usually, this LED is blinking.

Troubleshooting

LED 1

Function

SM

4-23

B245/B276/B277

SERVICE TABLES

Service Program Mode

5. SERVICE TABLES
5.1 SERVICE PROGRAM MODE
-21. Do not allow the user to access the SP mode. Only service representatives are
allowed to access the SP mode. The machine quality and its operation is NOT
guaranteed if persons other than service representatives accesses the SP mode.

5.1.1 HOW TO ENTER THE SP MODE

The following two modes are available:
1. SP Mode (Service Program Mode): The SP Mode includes the programs that are
necessary for standard maintenance work.
2. SSP Mode (Special SP Mode): The SSP Mode includes SP-Mode programs and
some special programs. You need some extra knowledge to manipulate these

Service
Tables

special programs. For details, consult your supervisor.

Starting SP Mode
1. Type the keys as follows: [Clear Modes] > [1] > [0] > [7]
2. Press the [Clear/Stop] key and hold it down until the SP-mode menu is
displayed (about 3 seconds).
Starting SSP Mode
For the basic machine (the machine without the optional controller box), perform as listed
in steps 1 through 4. For the DDST machine (the machine with the optional controller box),
perform as listed in steps 1 through 5.
1. Type the keys as follows: [Clear Modes] > [1] > [0] > [7]
2. Press the

key and hold it down until the SP-mode menu shows (about

3 seconds).
SM

5-1

B245/B276/B277

Service Program Mode

3. Press the [Enter] key and hold it down.

4. While holding down the [Enter] key, press the [1] key (on the numeric
keypad).
5. While holding down the [Enter] key, press the "OK" key.
Selecting Programs
1. When a blinking underscore (or several blinking underscores) shows, you can type
a number from the numeric keypad [D].
2. When the sign "

/OK" [A] shows in the upper right corner, you can scroll through

the menu by pressing the left-arrow key [B] or the right-arrow key [C]. To select a
program, press the "OK" key [F].
Specifying Values
1. After locating a program, press the "OK" key. A blinking underscore (or
several blinking underscores) indicates which value you can change. The
value in parentheses is the default value of the menu.
2. Type a necessary value from the numeric keypad. To switch between
positive (plus) and negative (minus) values, press the [./*] (period/asterisk)
key.
3. To validate the value, press the "OK" key. To cancel the value, press the
cancel key [E].
Activating Copy Mode
You can activate the copy mode while the SP mode is running. When you do so, the copier
outputs images or patterns that help you adjust the SP-mode program.
1. Press the

key. The copy mode is activated.

2. Specify copy settings and press the "OK" key.

3. To return to the SP mode, press the

key.

You cannot end the SP mode while the copy mode is activated.

Quitting Programs/Ending (S)SP Mode

Press the

key or the "Cancel" key to quit the program. You can end the SP mode by

pressing one of these keys several times.

B245/B276/B277

5-2

SM

SP Mode Tables

5.2 SP MODE TABLES

The following codes are used:
1. Asterisk (*): The settings are saved in the NVRAM. Most of them return to the
default values when you execute SP 5801 2
2. The DFU menu is for design or factory use only. You must not change the settings.
3. Brackets ([ ]): The brackets enclose the setting rage, default value, and minimum
step (with unit) as follows: [Minimum Maximum / Default / Step].
4. SSP: The program is in the SSP Mode only. Consult your supervisor before you
use this program.

5.2.1 SP1-XXX (FEED)

1001*

Leading Edge Registration

Adjusts the printing leading-edge registration from paper trays.

1001 1 All Trays

1001 2 By-pass

[9.0 ~ 9.0 / 0.0 / 0.1 mm/step] (

p.3-60)

Side-to-Side Registration
Adjusts the printing side-to-side registration from each paper feed station, using
the Trimming Area Pattern (SP 5902, No.10). Adjustments are supported for all
1002*

4 possible feed trays (including optional trays).

The SP 1002 1 setting is applied to all trays, not just the 1st tray. Settings for
trays 2 to 4 are offsets relative to the SP 1002 1 setting.
For duplex copies, the value for the front side is determined by SP 1002 1 to
4, and the value for the rear side is determined by SP 1002 6.

1002 1 1st tray

1002 2 2nd tray
1002 3 3rd tray
1002 4 4th tray

[9.0 ~ 9.0 / 0.0 / 0.1 mm/step] (

p.3-60)

1002 5 By-pass
1002 6 Duplex

1003*

SM

Paper Feed Timing

5-3

B245/B276/B277

Service
Tables

1001 3 Duplex

SP Mode Tables

Adjusts the amount of buckle the paper feed clutch applies to the paper after
the registration sensor is activated. A higher setting applies greater buckling.
1003 1 1st tray

[0 ~ 10 / 5 / 1 mm/step]

1003 2 2nd tray (B276/B277 only)

[0 ~ 10 / 5 / 1 mm/step]

1003 3 Optional tray

[0 ~ 10 / 5 / 1 mm/step]

1003 4 By-pass feed

[0 ~ 10 / 6 / 1 mm/step]

1003 5 Duplex

[0 ~ 20 / 6 / 1 mm/step]

Display By-pass

1007

1007 1 Display By-pass

Displays the by-pass paper width switch output.

Fusing Idling
This program decides the action of the Fusing Drive Release Mechanism.
1103*

When you select "1," the contact/release control is disabled and the drive
power is always transmitted to the fusing unit. As a result, the machine takes a
longer time to warm up the fusing unit. Use SP 1103 1 if fusing quality is low
even when the room temperature is not very low.
1103 1 Fusing Idling

[0 = No / 1 = Yes]

Fusing Temperature Adjustment

1105*

Adjusts the target fusing temperature. "Center" indicates the center of the roller;
"End" indicates the front and rear ends.

1105 1 Warm Up-Center

1105 2 Warm Up-End

[140 ~ 180 / 160 / 1C/step]

1105 3 Standby-Center

[140 ~ 170 / 155 / 1C/step]

1105 4 Standby-End

[140 ~ 165 / 150 / 1C/step]

1105 5 Copying-Center
1105 6 Copying-End
1105 7 Low Level 2-Center
1105 8 Low Level 2-End
1105 9 Thick-Center
1105 10 Thick-End
1105 11 Warm Up Low-Center
1105 12 Warm Up Low-End

B245/B276/B277

[140 ~ 185 / 160 / 1C/step]

[0 ~ 80 / 60 / 1C/step]

[140 ~ 185 / 175 / 1C/step]

[140 ~ 180 / 170 / 1C/step]

5-4

SM

SP Mode Tables

Display Fusing

1106

1106 1 Displays the fusing temperature (center)

1106 2 Displays the fusing temperature (end)

Fusing Soft Start

Adjusts the number of zero-cross cycles of the fusing lamp AC supply needed
1107*

to bring the fusing lamp power to 100% while bringing the lamp up to the
standby temperature or while copying. Increase this value if the machine is
experiencing sudden power dropouts (

p.6-61).

1107 1 Warm Up Soft Start [0 = 10 cycles / 1 = 20 cycles / 2 = 50 cycles]

1107 2 Other Soft Start

[0 = 5 cycles / 1 = 10 cycles / 2 = 20 cycles]

Set-Fusing Start

1108*

[0 = 1s / 1 = 1.5s / 2 = 2s]

1108 1 Specifies the interval for fusing-temperature control (

p.6-61).

Nip Band Check

1109 1 Checks the fusing nip band (

p.3-48).

Fan Control Timer

1110*

[30 ~ 60 / 30 / 1 s/step]
1110 1

Inputs the fan control time. The fan maintains normal speed for the specified
time after occurrence of an SC or following entry into Warm-up mode, Low
Power mode, or Night/Off mode.

Fusing Jam SC Code Setting

1159*
1159 1

0=No 1=Yes

This SP mode detects SC559. Set this SP mode to Yes if the machine
experiences paper jam problems on a continual basis.

Display-AC Freq.

1902

Displays the fusing lamp power control frequency (as detected by the zero
1902 1 cross signal generator). The displayed value is 1/5 the actual frequency: 10 =
50 Hz, 12 = 60 Hz.

1903*

SM

Feed Clutch Boost

Adjusts the amount of extra push that the feed clutch gives to the paper after

5-5

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Tables

1109

SP Mode Tables

the skew has been corrected at registration. This feature helps the registration
roller feed certain types of paper (such as thick paper). Increase the value if
thick paper is jamming after feeding from the registration roller.
1903 1 By-pass tray

[0 ~ 10 / 6 / 1 mm/step]

1903 2 2nd, 3rd, 4th tray

[0 ~ 10 / 3 / 1 mm/step]

Optional Tray Adj.

1908*

Adjusts the reverse time for the upper and lower paper lift motors.

1908 1 1st optional

[2 ~ +2 / 0 / 1/step]

1908 2 2nd optional

p.7-12)

By-pass Envelope

1911*

[0 = Disabled / 1= Enabled
The program dedicated to envelope printing runs when you enable this
1911 1 program (SP 1911 1) and you select "Thick Paper" as the paper type of the
by-pass tray (System Settings > Tray Paper Settings > Paper Type: Bypass
Tray).

5.2.2 SP2-XXX (DRUM)

2001*

Charge Roller Bias Adjustment

Printing

[2100 ~ 1500 / 1700 / 1 V/step]

Adjusts the voltage applied to the charge roller when printing. The actually
2001 1 applied voltage changes automatically as charge roller voltage correction is
carried out. The value you set here becomes the base value on which this
correction is carried out.
ID sensor pattern
2001 2

[0 ~ 400 / 300 / 1 V/step]

Adjusts the voltage applied to the charge roller when generating the Vsdp ID
sensor pattern (as part of charge roller voltage correction). The actual
charge-roller voltage is obtained by adding this value to the value of SP 2001 1.

2101*
2101 1

Erase Margin Adjustment

Leading edge

[0.0 ~ 9.0 / 2.0 / 0.1 mm/step] (

p.3-60)

Specification: 2 1.5 mm

Adjusts the leading edge erase margin.

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SP Mode Tables

Trailing
2101 2

[0.0 ~ 9.0 / 3.0 / 0.1 mm/step] (

p.3-60)

Specification: 2 +2.5/1.5 mm

Adjusts the trailing edge erase margin. The rear trailing edge is this value plus
1.2 mm.
Left side

2101 3

[0.0 ~ 9.0 / 2.0 / 0.1 mm/step] (

p.3-60)

Specification: 2 1.5 mm

Adjusts the left edge erase margin. The rear left edge is this value plus 0.3 mm.
Right side
2101 4

[0.0 ~ 9.0 / 2.0 / 0.1 mm/step] (

p.3-60)

Specification: 2 +2.5/1.5 mm

Adjusts the right edge erase margin. The rear right edge is this value plus 0.3
mm.

Development Bias Adjustment

2201*

Printing
2201 1

[1500 ~ 200 / 650 / 1 V/step]

Adjusts the voltage applied to the development roller when printing. This can
be adjusted as a temporary measure if faint copies are being produced due to
an aging drum.

2201 2

[2 = LL (220 V) / -1 = L (260 V) / 0 = N (300 V) /

1 = H (340 V) / 2 = HH (380 V)]

Adjusts the voltage applied to the development roller when generating the ID
sensor pattern. The actual voltage applied is this setting plus the value of SP
2201 1. The setting affects ID sensor pattern density, which in turn affects the
toner supply.

Outputs after Near End

2213*

[0 = 50 pages / 1 = 20 pages]
2213 1

Sets the number of copy/print pages that can be made after toner near-end has
been detected. Reduce the number of pages if the user normally makes copies
with a high image ratio.

Developer Initialization

2214
2214 1

2220

SM

Initializes both the TD sensor toner supply target voltage and the TD sensor
gain value. Carry this out after replacing the developer or the TD sensor.

TD Sensor Output Value Display

5-7

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Tables

ID sensor pattern

SP Mode Tables

Displays:
1. Vt: the current TD sensor output value and
2220 1

2. Vref: the target TD output value Vts (SP 2926) + correction for
ID sensor output.
The TD sensor output value changes every copy. If 1 > 2, toner is supplied to
the development unit.

ID Sensor Error Analysis

2221

2221 1 Vsg

Displays the Vsg value.

2221 2 Vsp

Displays the Vsp value.

2221 3 PWM

Displays the PWM value.

2221 4 Vsdp

Displays the Vsdp value.

2221 5 Vt

Displays the Vt value.

2221 6 Vts

Displays the Vts value.

2301*

Transfer Current Adjustment

Normal paper

[2 = 4 mA / 1 = 2 mA / 0 = 0 mA / 1 = 2 mA /
2 = +4 mA]

2301 1 Adjusts the current applied to the transfer roller when feeding from a paper tray.
Use a high setting if the user normally feeds relatively thick paper (within spec)
from a paper tray (
Thick/Special paper
2301 2

p.6-55).
[2 = 4 mA / 1 = 2 mA / 0 = 0 mA / 1 = 2 mA /
2 = +4 mA]

Adjusts the current applied to the transfer roller when feeding from the by-pass
tray. Use a high setting (a) if the user normally feeds relatively thick paper from
the by-pass tray, or (b) if waste toner is re-attracted from the drum (which can
occur when using transparencies). (
Duplex

p.6-55)

[2 = 4 mA / 1 = 2 mA / 0 = 0 mA / 1 = 2 mA
/ 2 = +4 mA]

2301 3 Adjusts the current applied to the transfer roller when carrying out a duplex job.
Use this SP if there is poor image transfer on the rear side of duplex copies
(

p.6-55).

Cleaning

[10 ~ 0 / 1 / 1 mA/step]

2301 4 Adjusts the current applied to the transfer roller for roller cleaning. Increase the
current if toner remains on the roller after cleaning. (Remaining toner may

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SP Mode Tables

cause dirty background on the rear side.) (

p.6-55)

Forced Developer Churning

2802

Initializes the developer and checks the TD sensor output (Vt). The machine
mixes the developer for 2 minutes while reading and displaying the Vt value.
2802 1

The machine does not initialize the TD sensor output. If the machine has not
been used for a long period of time, prints may have a dirty background. In this
case, use this SP mode to mix the developer. The message "Completed" is
displayed when the program ends normally.

2906*

Tailing Correction
Shift value

[0.0 ~ 1.0 / 0.0 / 0.1 mm/step]

Shifts the image writing position in intervals specified by SP 2906 2. When

2906 1

making many copies of an original that contains vertical lines (such as in

tables), the paper may not separate correctly. This can cause tailing images
(ghosts of the vertical lines continuing past the bottom of the table). This SP
can be used to prevent this.
Interval

[1 ~ 10 / 1 / 1 page/step]

Changes the interval for the image shift specified by SP 2906 1.

Service
Tables

2906 2

Forced Toner Supply

2908

Forces the toner bottle to supply toner to the toner supply unit. Press 1 to
2908 1

start. The machine continues to supply toner until the toner concentration in the
development unit reaches the standard level, or for up to 2 minutes (whichever
comes first).

2915*

Polygon Mirror Motor Idling Time

[0 = None / 1 = 15 s / 2 = 25 s]
Selects the polygon mirror motor idling time. To increase the speed of the first
copy, the mirror motor begins idling when the user sets an original, touches a

2915 1 key, or opens the platen cover or DF. If this setting is left at the default (15 s),
the motor will stop if the user does nothing for 15s. If the setting is 0, the
motor will not switch off during standby. (But note that regardless of the setting,
the motor will switch off when the machine enters energy saver mode.)

SM

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SP Mode Tables

2921*

Toner Supply Mode

[0 = Sensor 1 / 1 = Sensor 2 (DFU) / 2 = Fixed 1 (DFU) / 3 = Fixed 2]

2921 1

Selects the toner supply mode. Under normal conditions this should be set to
0. You can temporarily change this to 3 if the TD sensor is defective. Do not
set to 1 or 2, as these are for design use only (

2922*

p.6-39).

Toner Supply Time

[0.1 ~ 5.0 / 0.4 / 0.1 s/step]
Adjusts the toner supply motor ON time for Sensor 1 and Sensor 2 toner supply

2922 1

mode. Accordingly, this setting is effective only if SP 2921 is set to 0 or 1

Raising this value increases the toner supply motor ON time. Set to a high
value if the user tends to make many copies having high proportions of solid
black image areas (

2923*

p.6-39).

Toner Recovery Time

[3 ~ 60 / 30 / 1 s/step]
Adjusts the toner supply motor ON time used during toner recovery from Toner

2923 1 Near End or Toner End. This setting is effective only if SP 2921 is set to 0
Since toner recovery is carried out in 3-second cycles, the input value should
p.6-39)

be a multiple of 3 (3, 6, 9...). (

2925*

Toner Supply Rate

Adjusts the toner supply time for fixed toner supply mode. This setting is
effective only if SP 2921 is set to 2 or 3.[0 ~ 7 / 0]t = 200ms, and settings are
as follows

2925 1

0 = t , 1 = 2t, 2 = 4t, 3 = 8t, 4 = 12t, 5 = 16t,

6 = on continuously, 7 = 0 s
Raising this value increases the toner supply motor ON time. Set to a high
value if the user tends to make many copies having high proportions of solid
black image areas (

2926*

p.6-39).

Standard Vt
[0.00 ~ 5.00 / 2.50 / 0.01 V/step] DFU

2926 1 Adjusts Vts (the Vt value for new developer). The TD sensor output is adjusted
to this value during the TD sensor initial setting process]. This SP is effective

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SP Mode Tables

only when SP 2921 is 0, 1, or 2.

2927*

ID Sensor Control
[0 = No / 1 = Yes]

2927 1

Selects whether the ID sensor is or is not used for toner density control. This
value should normally be left at 1. If the value is 0, dirty background may
occur after long periods of non-use.

Toner End Clear

2928

Clears the toner end condition without adding new toner. The following are
cleared:
1. Toner end indicator (goes out)
2. Toner near-end counter
2928 1

3. Toner near-end level

This function should generally not be used. If you clear the toner end condition
without adding new toner, there is a risk that the drum may eventually begin to
attract carrier after many more copies are made and toner runs out. This

2929*

Service
Tables

attracted carrier may damage the drum.

Vref Limits
Adjust the upper or lower Vref limit.

2929 1 Upper

[0.50 ~ 3.50 / 3.20 / 0.01V/step] DFU

2929 2 Lower

[0.50 ~ 3.50 / 0.70 / 0.01V/step] DFU

2994*

ID Sensor Detection Temperature [30 ~ 90 / 30 / 1 C/step]

While the machine is recovering from an energy saver mode, or while the

2994 1 machine starts, the controller ignores the ID-sensor signals if the fusing
temperature is at the specified value or higher.

2996*

Transfer Roller Cleaning

Selects whether the transfer roller is cleaned before each copy job. Set this to

2996 1

1 if dirty background is appearing on the reverse side of the first page of copy
jobs. Note that this will increase the time required to generate the first copy. If
the setting is 0, the transfer roller is never cleaned (

SM

5-11

p.6-56).

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SP Mode Tables

2997*

2998*
2998 1

Toner Density Sensor Standard

[0 / 2.5 / 5/ 0.01V/step] DFU

Voltage

Main Scan Magnification

[0.5 ~ +0.5 / 0.0 / 0.1%/step]

Adjusts the magnification along the main scan direction, for all print modes
(copy, printing). The specification is 100 1.0% (

p.3-60).

5.2.3 SP4-XXX (SCANNER)

4008*
4008 1

4009*

Sub-Scan Magnification (Scanner)

[-0.9 ~ +0.9 / 0.0 / 0.1%/step]

Adjusts the actual sub-scan direction scanning magnification. The higher the
setting, the lower the scanner motor speed (
Main Scan Magnification (Scanner)

p.3-60).

[0.9 ~ +0.9 / 0.0 / 0.1%/step]

Adjusts the magnification along the main scan direction, for scanning.
4009 1

The specification is 100 1.0%

Main scan magnification is implemented in steps of 0.5. Accordingly, your input
value should be a multiple of 0.5 (1.0, 0.5, 0, +0.5, or +1.0)

4010*

Leading Edge Registration (Scanner)

[5.0 ~ +5.0 / 0.0 / 0.1 mm/step]

Adjusts the leading edge registration for scanning in platen mode (

p.3-60).
4010 1 (): The image moves toward the leading edge.
(+): The image moves toward the trailing edge
The specification is 2 1.5 mm.

4011*

Side-to-side Registration (Scanner) [4.2 ~ +4.2 / 0.0 / 0.1 mm/step]

Adjusts the side-to-side registration for scanning in platen mode (

p.3-60

4011 1 Increasing the value shifts the image to the right

The specification is 2 1.5 mm.

Scan Erase Margin

4012*

Adjusts the scanning margin individually for each of the four edges. It is
generally best to adjust the scanning margin as little as possible, and use the
printing margin for image adjustments.

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SP Mode Tables

4012 1 Leading edge

4012 2 Trailing edge
4012 3 Left

[0 ~ 9.0 / 1.0 / 0.1 mm/step]

4012 4 Right

Scanner Free Run

4013
4013 1

4015*

Performs a scanner free run with the exposure lamp on. Press ON or to start.
Press OFF to stop.

White Plate Scanning

Start position

4015 1

[3.0 ~ +6.0 / 0.0 / 0.1 mm/step]

Adjusts the scanning start position on the white plate for auto shading. The
base value stored in the machine is 15.2 mm toward the white plate from the
scanner HP. This SP setting specifies the offset from this base value.
Scanning length

[3.0 ~ +6.0 / 0.0 / 0.1 mm/step]

Adjusts the length of the white plate scan, in the main scan direction. The scan
4015 2 begins at the start position set above [in SP 4015 1] and extends for the
specified length. The base value stored in the machine is 4.76 mm. This SP
Service
Tables

setting specifies the offset from this base value.

Display-APS Data

4301
4301 1

4303*

Displays the status of the APS sensors and platen/DF cover sensor (
p.5-53).

APS Small Size Original

[0 = No (not detected) / 1 = Yes (A5/HLT LEF)]

Selects whether or not the copier will consider the original to be A5/HLT LEF
4303 1

when the APS sensors cannot detect its size. If Yes is selected, paper sizes
that cannot be detected by the APS sensors are regarded as A5/HLT LEF. If
No" is selected, Cannot detect original size will be displayed.

4305*

APS Priority

[0 = Normal / 1 = A4/LT / 2 = 8K/16K]

1. A4/LT
4305 1

1. North America model:

controller interprets it as the A4 size.

2. Other models:

SM

When the ASP detects the LT size, the

When the ASP detects the A4 size, the controller

5-13

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SP Mode Tables

interprets it as the LT size. 2. 8K/16K (for the China model only)

3. When the ASP detects the A3/B4 SEF, the controller interprets it as the
8K SEF.
4. When the ASP detects the B5/A4 SEF, the controller interprets it as the
16K SEF.
5. When the ASP detects the B5/A4 LEF, the controller interprets it as the
16K LEF.
The Europe model interprets undetected original sizes as A5 LEF under the
following conditions:
1. SP 4303 1 is "Yes," and
2. SP 4305 1 is "Normal"
The Europe model interprets undetected original sizes as LT SEF under the
following conditions:
1. SP 4303 1 is "Yes," and
2. SP 4305 1 is "A4/LT"

Scan Auto-Adjustment

4428
4428 1

Performs the automatic scanner adjustment. Use this SP mode after replacing
the white plate.

SBU White Level Adjustment

4901

Black Display-Error

[0 = Normal / 1 = Error]

4901 1 Displays the return code of the black-level adjustment. When an error is
detected, SC143 or SC145 is generated.
Black Feedback-EVEN
4901 2

[0

8191]

Displays the feedback value of the even channels given by the SBU. Normally,
the value is 1, 2, 3, ..., 8188, 8189, or 8190. However, machine may operate
normally even when the value is 0 or 8191.
Black Feedback-ODD

4901 3

[0

8191]

Displays the feedback value of the odd channels given by the SBU. Normally,
the value is 1, 2, 3, ..., 8188, 8189, or 8190. However, machine may operate
normally even when the value is 0 or 8191.
Black Display-Target

[0

63 / 10 /step]

4901 4 Displays the target value for the black-level adjustment executed during
machine initialization. Normally, the value is 10. Other values indicate that the

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SP Mode Tables

adjustment has ended unsuccessfully.

4901 5*

4901 6

White Target

[0

511 / 511 / 1/step]

Displays the target value for the white-level adjustment.

White Result

[0

511 / 0 / 1/step]

Displays the result of the white-level adjustment.

White Display-Error

[0 = Normal / 1 = Error]

4901 8 Displays the return code of the white-level adjustment. When an error is
detected, SC143 is generated.
White Display-Overflow

[0 = Normal / 1 = Error]

4901 9 Displays a return code of the white-level adjustment. The code "1" (error) is
returned if the adjustment result is not in the range of the values in SP 4901 6.
White Number of Attempt

[0

20 / 0 / 1/step]

Displays how many times the white-level adjustment is retried. The value does
not include the first execution of the white adjustment. For example, if the value
is "2", this indicates that the white-level adjustment has been executed three
4901 10 times. The white-level adjustment can be executed 20 times or less. Therefore,
if the value is "20," this indicates that the white-level adjustment has ended
abnormally (as described, the value "20" does not include the first execution). If
Service
Tables

the white-level adjustment is unsuccessful, the machine uses the result of the
latest, successful white-level adjustment.
Auto Adjustment Setting

[222

281 / 256 / 1/step]

4901 11 Displays the parameter of the white-level adjustment. The value is based on the
result of SP 4901 12.
Auto Adjustment-Result
4901 12

[0

600 / 0 / 1/step]

Displays the result of the white-level adjustment. Normally, the value is between
228 and 281 (including the both values). When the value is normal, it is stored
as the value of SP 4901 11.
Auto Adjustment-Error

4901 14

[0 = Normal / 1 = Error]

Displays a return code of the white-level adjustment. The code "1" (error) is
returned if the adjustment result value is less than 228 or larger than 281 (
SP490 12).

4902*
4902 1

SM

Exposure Lamp ON
Turns the exposure lamp on or off. To turn off the exposure lamp, select OFF.
(The exposure lamp shuts off automatically after 180 seconds.)

5-15

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SP Mode Tables

ADS Level

4903*

[0

255 / 252 / 1/step]

[0

255 / 80 / 1/step]

4903 1 Adjusts the ADS level.

ADS Lower Limit

4904*

4904 1 Adjusts the ADS lower limit.

ADS Level

4905*
4905 1

[0 = All / 1 = One]

Checks the whole area (0 = All) or the area between 15 mm and 90 mm from
the left edge (1 = One) to adjust the ADS level.

Image Adj Selection

4921*

Image Adj Selection (Copy)

4921 1

[0 ~ 10 / 0 / 1]

Selects which mode the settings from SP 4922 to SP 4932 and are used for:
0 = None, 1 = Text 1, 2 =Text 2, 3= Photo 1, 4 = Photo 2, 5 = Photo 3, 6 =
Special 1, 7 = Special 2, 8 = Special 3, 9 = Special 4, 10 = Special 5

Scanner Gamma
4922*

Selects text or photo as the priority output mode. This setting is applied to all
image processing modes of SP 4921.

4922 1 Scanner Gamma (Copy)

[0=System default/1=Text/2=Photo]

4922 3

Notch Selection
Selects the value of the center ID adjustment notch for the ID adjustment LEDs.
4923*

Normally the center notch is 3 (range 1-5). If 1 is selected, each notch shifts
down (becomes lighter). If +1 is selected, each notch shifts up (becomes
darker).
This setting is applied to all image processing modes of SP 4921.

4923 1 Notch Selection (Copy)

[1 = Light / 0 = Normal / +1 = Dark]

Texture Removal
4926*

Adjusts the texture removal level that is used with error diffusion. 0: The default
value for each mode is used. Text 1, Photo 2, Special 2, and Special 5 have a
default of 3 and Photo 1, 3 have a default of 1.

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SP Mode Tables

1: No removal applied.
2 5: Removal applied at the level specified here. The higher the setting
(level), the less clear the image will become (more texture removal). This
setting is only applied to the originals in SP 4921.
4926 1 Texture Removal (Copy)

[0 ~ 6 / 1/step]

4926 3 Texture Removal (Scanner)

[0 ~ 6 / 1/step]

Line Width Correction

4927*

Adjusts the line width correction algorithm. Positive settings produce thicker
lines; negative settings produce thinner lines. This setting is only applied to the
originals in SP 4921.

4927 1 Line Width Correction (Copy)

[2 ~ 2 / 0 / 1/step]

4927 3 Line Width Correction (Scanner) [2 ~ 2 / 0 / 1/step]

Independent Dot Erase
4928*

Selects the dot erase level. Higher settings provide greater erasure. This
setting is only applied to the originals in SP 4921.

4928 1 Independent Dot Erase (Copy)

[2 ~ 2 / 0 / 1/step]

4929*

Positive/Negative

Service
Tables

4928 3 Independent Dot Erase (Scanner) [2 ~ 2 / 0 / 1/step]

[0 = No, 1 = Yes]

Inverts white and black. This setting is only applied to the originals in SP 4921.

4929 1 Positive/Negative (Copy)

4930*

Sharpness-Edge

[2 ~ 2 / 0 / 1/step]

Adjust the clarity. This setting is only applied to the originals in SP 4921.

4930 1 Sharpness-Edge (Copy)

4930 3 Sharpness-Edge (Scanner)

4931*

Sharpness-Solid

[2 ~ 2 / 0 / 1/step]

Adjust the clarity. This setting is only applied to the originals in SP 4921.

4931 1 Sharpness-Solid (Copy)

4931 3 Sharpness-Solid (Scanner)

SM

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SP Mode Tables

4932*

Sharpness-Low ID

[2 ~ 2 / 0 / 1/step]

Adjust the clarity. This setting is only applied to the originals in SP 4921.

4932 1 Sharpness- Low ID (Copy)

4941*

White Line Erase

[0 ~ 2 / 1 / 1/step]

Selects the white line erase level.

0: None, 1: Weak, 2: Strong
4941 1 This setting is effective only Photo 1, Photo 3, Special 3 or Special 4 mode.
0: White line erase is not used, and white level

correction is used instead

This setting is applied regardless of what mode has been selected in SP 4921.

4942*

Black Line Erase

[0 ~ 3 / 2 / 1/step]

Selects the black line erase level. This setting is effective only when originals
4942 1

are scanned by the A(R)DF.

[0 = No / 1 = Very weak / 2 = Weak / 3 = Strong]
This setting is applied regardless of what mode has been selected in SP 4921.

5.2.4 SP5-XXX (MODE)

All Indicators On

5001
5001 1

5045*

All LEDs turn on. The LCD turns on or off every 3 seconds. Press the reset key
to end this program.

[Accounting count]

[0 to 1 / 1 / -]
0: Developments, 1: Pages

5045 1 Selects the counting method to either developments or prints.

5104*

A3/DLT Double Count

[0 = Enabled / 1 = Disabled /
2 = Disabled if the size is undetected]

Selects whether the machine counts twice for each sheet of A3/11"x 17". If this
5104 1 is set to Yes is selected, the total (mechanical) counter and the current user
counter will both increment by two for each A3/11" x 17" sheet.

5113*

Optional Counter Type

B245/B276/B277

0: None
11: MF key card (Increment)

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SP Mode Tables

12: MF key card (Decrement)

5113 1 Selects the corresponding key for installed devices such as coin lock.

5120*

Clr-OP Count Remv

[0=Yes / 1=Standby only / 2=No]

Determines under which conditions the copy job settings are reset when the
key counter is removed. With 0, the settings are cleared if the counter is
5120 1

removed at the end of a job or midway through a job. With 1, they are only
cleared if the counter is removed at the end of a job. With 2, they are not
cleared at all, under either condition. With duplex copies, the job settings are
always preserved, regardless of the setting of this SP mode.

5121*
5121 1

5127*

Count Up Timing

[0 = Feed In / 1 = Exit]

Selects whether the key counter increments at time of paper feed-in or at time
of paper exit.

APS Mode

[0 = Enabled / 1 = Disabled]

5127 1 Enables or disables the APS mode..

PM Alarm Interval (Printout) [0 ~ 9999 / 0 / 0K copies/step]

Service
Tables

5501*

5501 1 Specifies when the PM alarm occurs.

Memory Clear

5801

5801 2 Engine (

Machine Free Run

5802
5802 1

5803

5804

SM

p.5-37)

Starts a free run of both the scanner and the printer. Press "ON" to start; press
"OFF" to stop.

Input Check
(

p.5-39)

Output Check
(

p.5-42)

5-19

B245/B276/B277

SP Mode Tables

5807*

Area Selection
Selects the display language group.

5807 1

1 = Japan, 2 = North America, 3 = Europe, 4 = Taiwan, 5 = Asia,

6 = China, 7 = Korea
SP 5807 1 is not cleared by SP 5801 2 (

5810*

p.5-37).

SC Code Reset
Resets all level-A service call conditions, such as fusing errors. If the reset is

5810 1 successful, the display shows "Completed." If the reset fails, an error message
shows.

5811*

Serial Num Input

5811 1 Setting

Sets the machine serial number. FA

5811 3 ID 2 Code Display

Displays the ID 2 Code (used for NRS

5812*

Service TEL
Service TEL (Telephone)

5812 1

Use this to input the telephone number of the service representative. (The
number is displayed when a service call condition occurs.) To input a dash,
press

. To delete the current telephone number, press .

Service TEL (Facsimile)

5812 2 Use this to input the fax number printed on user counter reports. To input a
dash, press
5824

p.5-44)

NVRAM Download
5825 1 (

5827

NVRAM Upload
5824 1 (

5825

. To delete the current fax number, press

p.5-44)

Program Download
5827 1 Downloads programs to the machine

5901

Printer Free Run

B245/B276/B277

5-20

SM

SP Mode Tables

5901 1 Executes the free run. Press "ON" to start; press "OFF" to stop.

Test Pattern Print

5902

5902 1 (

p.5-49)

Plug & Play Setting

5907*

Selects the brand name and production name for the Plug and Play function.
These names are registered in the NVRAM. If the NVRAM becomes defective,
5907 1

these names should be re-registered. Use the right-arrow or left-arrow key to

scroll through the list of brand names. To select a brand name, press the OK
key. An asterisk (*) indicates which manufacture is currently selected. (
p.5-37)

A3/DLT Counter Display

5918*
5918 1

[0 = Off / 1 = On]

Sets the key press display for the counter key. This setting has no relation to
(SSP) SP5-104 A3/DLT Double Count.

SMC Print

5990

Service
Tables

5990 1 All
5990 2 SP
5990 3 User Program

p.5-52)

5990 4 Logging Data

5990 5 Big font

5993

DFU
5993 1

Memory Clear

5998

5998 1 Memory Clear

5.2.5 SP6-XXX (PERIPHERALS)

6006*

ADF Adjustment (

p.3-64

NOTE: Available menus depend on the machine model and its configuration.

6006 1 ADF Adjustment (StoS/Front Regist) [5.0 ~ +5.0 / 0.0 / 0.1 mm/step]

SM

5-21

B245/B276/B277

SP Mode Tables

Adjusts the side-to-side registration for the front side of the original, for ADF
mode. Use the

key to select + or before entering the value

ADF Adjustment (Leading Regist)

[5.0 ~ +5.0 / 0.0 / 0.1 mm/step]

6006 2 Adjusts the leading edge registration for ADF mode. Use the

key to select

+ or before entering the value.

ADF Adjustment (Trailing Erase)

[3.0 ~ +3.0 / 1.0 / 0.1 mm/step]

6006 3 Adjusts the trailing edge erase margin for ADF mode. Use the

key to select

+ or before entering the value.

ADF Adjustment (StoS/Rear Regist) [5.0 ~ +5.0 / 0.0 / 0.5 mm/step]
6006 4 Adjusts the side-to-side registration for the rear side of duplex originals, for ADF
mode. Use the
6006 5

key to select + or before entering the value.

ADF Adjustment (Sub-scan Magnif) [0.9 ~ +0.9 / 0.0 / 0.1 %/step]

Adjust the sub-scan magnification for the ADF.
ADF Adjustment (Original Curl Adj) [0 = No / 1 = Yes]

6006 6

Enables or disables the skew adjustment for the reverse sides of originals.
When you enable SP6-006-6, adjust the distance of the skew adjustment (SP
6006 7).
ADF Adjustment (Skew Correction) [20 ~ +20 / 0 / 1 mm/step]

6006 7 Specifies the distance of the skew adjustment. SP 6006 7 is effective when you
enable SP 6006 6 (ADF Adjustment [Original Curl Adj]).

ADF Free Run

6009

6009 1 Performs an ADF free run. Press "ON" to start; press "OFF" to stop.

Stamp Position Adjustment

6010

[10 ~ +10 / 0 / 1 mm/step]

6010 1 Adjusts the stamp position in the sub-scan direction. for the fax mode.

Display ADF/APS

6901

6901 1 Displays the status of the ADF original size sensors (

6910*

ADF Shading Time

p.5-53).

[0 ~ 60 / 10 / 1 s/step]

Adjusts the interval used for the shading processing in the ADF mode. Light
6910 1 and heat in the room may affect the scanner response. Reduce this setting if
copy quality indicates that the white level is drifting during ADF copy jobs.

B245/B276/B277

5-22

SM

SP Mode Tables

5.2.6 SP7-XXX (DATA LOG)

7001*

Total Operation

7001 1 Shows the total operation time (total drum rotation time).

7401*

CounterSC Total

[0 ~ 9999 / 0 / 1/step]

7401 1 Shows how many times SC codes are generated.

7403*

SC History

7403 1 Shows the histories of the latest 10 SC codes.

7502*

CounterPaper Jam

[0 ~ 9999 / 0 / 1/step]

7502 1 Shows the total number of copy paper jams.

7503*

CounterOrgn Jam

[0 ~ 9999 / 0 / 1/step]

7503 1 Shows the total number of original jams,

Counter-Each P Jam

7504*

[0 ~ 9999 / 0 / 1/step]

7504 1

7504 10

7504 11

7504 12

7504 21

7504 22

Service
Tables

Displays the total number of the paper jams classified by timing and location.
Counter-Each P Jam (At power on)
Paper jam occurs at power on.
Counter-Each P Jam (Off-Regist NoFeed)
Paper does not reach the registration sensor (from a paper tray).
Counter-Each P Jam (Off-1 Vertical SN)
Paper does not reach the relay sensor.
Counter-Each P Jam (On-1 Vertical SN)
Paper is caught at the relay sensor.
Counter-Each P Jam (Off-2 Vertical SN)
Paper does not reach the vertical transport sensor.
Counter-Each P Jam (On-2 Vertical SN)
Paper is caught at the vertical transport sensor.
Counter Each P Jam (Off-3 Vertical SN)
7504 31 Paper does not reach the vertical transport sensor in the optional paper feed
unit.
7504 32 Counter Each P Jam (On-3 Vertical SN)

SM

5-23

B245/B276/B277

SP Mode Tables

Paper is caught at the vertical transport sensor in the optional paper feed
unit.
7504 50

Counter-Each P Jam (Off-Regist Bypass)

Paper does not reach the registration sensor (from the by-pass tray).
Counter-Each P Jam (Off-Regist Duplex)

7504 60 Paper does not reach the registration sensor during reverse-side printing (for
duplex printing).
7504 70

7504 120

7504 121

7504 122

7504 123

7504 125

7504 126

7504 127

7504 128

7504 129

7504 130

7504 131

7505*

Counter-Each P Jam (On-Regist SN)

Paper is caught at the registration sensor.
Counter-Each P Jam (On-Exit SN)
Paper is caught at the exit sensor (previous page).
Counter-Each P Jam (Off-Exit SN)
Paper does not reach the exit sensor.
Counter-Each P Jam (On-Exit SN)
Paper is caught at the exit sensor.
Counter-Each P Jam (Off-Dup Inverter)
Paper does not reach the duplex inverter sensor (from the registration roller).
Counter-Each P Jam (On-Dup Inverter)
Paper is caught at the duplex inverter sensor.
Counter-Each P Jam (Off-Dup Entrance)
Paper does not reach the duplex entrance sensor.
Counter-Each P Jam (Off-Dup Entrance)
Paper is caught at the duplex entrance sensor.
Counter-Each P Jam (Off-Duplex Exit)
Paper does not reach the duplex exit sensor.
Counter-Each P Jam (On-Duplex Exit)
Paper is caught at the duplex exit sensor.
Counter-Each P Jam (Off-1 bin Exit SN)
Paper does not reach the one-bin tray.
Counter-Each P Jam (On-1 bin Exit SN)
Paper is caught at the one-bin tray.

Counter-Each O Jam

[0 ~ 9999 / 0 / 1/step]

Displays the total number of the original jams on the ADF that have occurred

B245/B276/B277

5-24

SM

SP Mode Tables

at a certain timing or at a certain location.

7505 210

7505 211

7505 212

7505 213

7505 214

7505 215

Counter-Each O Jam (Off-Regist SN)

The original does not reach the registration sensor.
Counter-Each O Jam (On-Regist SN)
The original is caught at the registration sensor.
Counter-Each O Jam (Off-Relay SN)
The original does not reach the exit sensor.
Counter-Each O Jam (On-Relay SN)
The original is caught at the exit sensor.
Counter-Each O Jam (Off-Inverter SN)
The original does not reach the reverse sensor.
Counter-Each O Jam (On Inverter SN)
The original is caught at the reverse sensor.
Counter-Each O Jam (Insufficient gap)

7505 216 The distance between originals is not sufficient. This jam can occur when the
original is not of the standard size.

Displays the latest 10 paper-jam history. The list below shows the possible 22
codes:
7507 1

1, 10, 11, 12, 21, 22, 31, 32, 50, 60, 70, 120, 121, 122, 123, 125, 126, 127, 128,
129, 130, 131
The codes correspond to the menus of SP 7504. For example, the code 1
corresponds to SP 7504 1, and the code 10 corresponds to SP 7504 10.

7508*

Dsply-O Jam Hist

Displays the total number of the original-jams history. The following are the
possible seven codes:

7508 1 210, 211, 212, 213, 214, 215, 216

The codes correspond to the menus of SP 7505. For example, the code 210
corresponds to SP 7505 210, and the code 211 corresponds to SP 7505 211.

Memory/Version/PN

7801
7801 2

SM

Memory/Version (BICU)
Displays the version of the BICU board

5-25

B245/B276/B277

Service
Tables

Dsply-P Jam Hist

7507*

SP Mode Tables

7801 5

7801 15

7803*

Memory/Version (ADF)
Displays the P/N and suffix of the ADF ROM.
Memory/Version (Printer/Scanner)
Displays the P/N and suffix of the Printer/Scanner ROM.

DisplayPM Count

7803 1 Displays the PM counter.

ResetPM Counter

7804
7804 1

Resets the PM counter (SP 7803 1). When the program ends normally, the
message "Completed" is displayed.

ResetSC/Jam Counters

7807

Resets the SC, paper, original, and total jam counters. When the program ends
7807 1

normally, the message "Completed" is displayed. SP 7807 1 does not reset the
following logs: SP 7507 (Display-Paper Jam History) and SP 7508
(Display-Original Jam History).

ResetCounters

7808

Resets all counters except for the management counters. The management
7808 1

counters are the counters that are not changed by NVRAM Download (SP 5825
1) When the program ends normally, the message the message "Completed" is
displayed.

ResetKey Op Code

7810

Resets the key operator code. Use SP 7810 1 when the customer has forgotten
the key-operator code. When the program ends normally, the message
7810 1

"Completed" is displayed, if the program ends abnormally, an error message is

displayed. If the customer forgets the key operator code. To specify a new
key-operator code, use the User Tools: System Settings
Key Operator Code

7832*
7832 1

On

Key Operator Tools

Enter Key Operator Code.

Display-Self-Diag
Displays the SC codes and the number of their occurrences. Each number is in
the range of 0 to 9999.

B245/B276/B277

5-26

SM

SP Mode Tables

DsplyInfo Count
7991*

Displays the total operating time or the total number of operations. The time is
displayed in the following format: day:hour:minute:second.
DsplyInfo Count (Dsply-Timer Count)

7991 1 The total of the time when the main switch is kept on (excluding the time when
the safety switch is off (

7991 3

7991 4

7991 5

7992*
7992 1

7992 5

DsplyInfo Count (Dsply-APS Working)

The total of the time when the APS is working.
Dsply-Info Count (Dsply-ID S Work)
The total of the time when the ID sensor is working.
Dsply-Info Count (Dsply-Dev Counter)
The total number of paper outputs.
Dsply-Info Count (Dsply-ID Er Count)
The total number of ID-sensor errors.

ResetInfo Count
ResetInfo Count (Reset-Timer Count)
Clears the counter of SP 7991 1.

Service
Tables

7991 2

p.6-29).

Reset-Info Count (Reset-ID Er Count)

Clears the counter of SP 7991 5.

5.2.7 SP8-XXX (HISTORY)

8191*
8191 1

8192*
8192 1

8195*
8195 1

SM

T: Total Scan PGS

[0

9999999 / 0 / 1 sheet/step]

Displays the total number of scanned pages. Both sides are counted when the
front and reverse sides of an original (fed from the ADF) are scanned.

C: Total Scan PGS

[0

9999999 / 0 / 1 sheet/step]

Displays the total number of scanned copies. Both sides are counted when the
front and reverse sides of an original (fed from the ADF) are scanned.

S: Total Scan PGS

[0

9999999 / 0 / 1 sheet/step]

Displays the total number of scanned originals. Both sides are counted when
the front and reverse sides of an original (fed from the ADF) are scanned.

5-27

B245/B276/B277

SP Mode Tables

T: L Size Scan PGS

8201
8201 1

jobs) classified by paper size. The following size is counted: A3/DLT and larger.

(A3/DLT, Larger)
8205 1

8221*
8221 1

9999999 / 0 / 1 sheet/step]

Displays the total number of scanned originals (by copying jobs and scanning

S: L Size Scan PGS

8205

[0

[0

9999999 / 0 / 1 sheet/step]

Displays the total number of scanned originals (by scanning jobs) classified by
paper size. The following size is counted: A3/DLT and larger.

ADF Org Feed

[0

9999999 / 0 / 1 sheet/step]

ADF Org Feed (Front)

Displays the total number of scanned front sides of originals fed from the ADF.
ADF Org Feed (Back)

8221 2 Displays the total number of scanned reverse sides of originals fed from the
ADF.

8291*

T: Scan PGS/TWAIN

[0

9999999 / 0 / 1 sheet/step]

8291 1 Displays the total number of sheets stamped by the ADF in scanning jobs.

8293*

F: Scan PGS/TWAIN

[0

9999999 / 0 / 1 sheet/step]

8293 1 Displays the total number of sheets stamped by the ADF in fax jobs.

8381*

T: Total Prt PGS

[0

9999999 / 0 / 1 sheet/step]

8381 1 Displays the print count of all application programs.

8382*

C: Total Prt PGS

[0

9999999 / 0 / 1 sheet/step]

8382 1 Displays the print count of the copier application program.

8383*

F: Total Prt PGS

[0

9999999 / 0 / 1 sheet/step]

8383 1 Displays the print count of the fax application program.

8384*

P: Total Prt PGS

[0

9999999 / 0 / 1 sheet/step]

8384 1 Displays the print count of the printer application program.

B245/B276/B277

5-28

SM

SP Mode Tables

S: Total Prt PGS

8385*

[0

9999999 / 0 / 1 sheet/step]

8385 1 Displays the print count of the scanner application program.

O: Total Prt PGS

8387*
8387 1

8391*

[0

9999999 / 0 / 1 sheet/step]

Displays the print count of application programs other than copier, printer, or
scanner programs (such as external application programs).

L size Prt PGS (A3/DLT, Larger) [0

9999999 / 0 / 1 sheet/step]

8391 1 Displays the print count of the AS/DLT size or larger paper.

8411*

Prints/Duplex

[0

9999999 / 0 / 1 sheet/step]

8411 1 Displays the total count of the duplex printing.

C: PrtPGS/Dup Comb
8422*

[0

9999999 / 0 / 1 sheet/step]

Displays the total print count of copier application classified by

combination/duple type.

8422 2

8422 4

8422 5

Original Print

Duplex)
C: PrtPGS/Dup Comb (Duplex >

Service
Tables

8422 1

C: PrtPGS/Dup Comb (Simplex >

Original Print

Duplex)
Original Print

C: PrtPGS/Dup Comb (Simplex

Combine)

Original Print

C: PrtPGS/Dup Comb (Duplex

Combine)

Original Print
8422 6 C: PrtPGS/Dup Comb (2>)
Original Print
8422 7 C: PrtPGS/Dup Comb(4>)

SM

5-29

B245/B276/B277

SP Mode Tables

T: PrtPGS/Ppr Size
8441*

[0

9999999 / 0 / 1 sheet/step]

Displays the total print count classified by paper size. This is the total for all
application programs.

8441 1 (A3)
8441 2 (A4)
8441 3 (A5)
8441 4 (B4)
8441 5 (B5)
8441 6 (DLT)
8441 7 (LG)
8441 8 (LT)
8441 9 (HLT)
8441 254 Other (Standard)
8441 255 Other (Custom)

8442*

C: PrtPGS/Ppr Size

[0

9999999 / 0 / 1 sheet/step]

Displays the number of pages printed by the copier application program.

8442 1 (A3)
8442 2 (A4)
8442 3 (A5)
8442 4 (B4)
8442 5 (B5)
8442 6 (DLT)
8442 7 (LG)
8442 8 (LT)
8442 9 (HLT)
8442 254 Other (Standard)
8442 255 Other (Custom)

8445*

P: PrtPGS/Ppr Size

[0

9999999 / 0 / 1 sheet/step]

Displays the number of pages printed by the copier application program.

8445 1 (A3)
8445 2 (A4)
8445 3 (A5)

B245/B276/B277

5-30

SM

SP Mode Tables

8445 4 (B4)
8445 5 (B5)
8445 6 (DLT)
8445 7 (LG)
8445 8 (LT)
8445 9 HLT
8445 254 Other (Standard)
8445 255 Other (Custom)

8451*

C: PrtPGS/Ppr Tray

[0

9999999 / 0 / 1 sheet/step]

Displays the total print count classified by paper source.

8451 1 Bypass Tray

8451 2 Tray 1
8451 3 Tray 2
8451 4 Tray 3
8451 5 Tray 4

8461*

[0

9999999 / 0 / 1 sheet/step]

Displays the total print count classified by paper size. This is the total for all
application programs.

8461 1 Normal
8461 4 Thick
8461 7 OHP
8461 8 Other

8462*

C: PrtPGS/Ppr Type

[0

9999999 / 0 / 1 sheet/step]

Displays the total print count classified by paper size.

8462 1 Normal
8462 4 Thick
8462 7 OHP
8462 8 Other

8464*

SM

P: PrtPGS/Ppr Type

[0

9999999 / 0 / 1 sheet/step]

Displays the total print count classified by paper size. This is the total for all

5-31

B245/B276/B277

Service
Tables

T: PrtPGS/Ppr Type

SP Mode Tables

application programs.
8464 1 Normal
8464 4 Thick
8464 7 OHP
8464 8 Other

8522*

C: PrtPGS/FIN (Sort)

[0

9999999 / 0 / 1 sheet/step]

8522 1 Displays the total number of printing classified by paper size.

5.2.8 SP9-XXX (ETC.)

Not used in this machine.

B245/B276/B277

5-32

SM

Using SP Modes

5.3 USING SP MODES

5.3.1 ADJUSTING REGISTRATION AND MAGNIFICATION
To adjust the registration and magnification, you need to use several service programs.
The chart shows an example of the procedure to adjust the machine in the basic

Service
Tables

configuration.

SM

5-33

B245/B276/B277

Using SP Modes

B245/B276/B277

5-34

SM

Using SP Modes

5.3.2 ID SENSOR ERROR ANALYSIS (SP 2221)

The image quality may become very degraded when the ID sensor does not operate
properly. However, there is no such SC code that indicates ID-sensor malfunction. Instead,
SP 2221 shows information about the ID sensor. Check this information when the image
quality is unacceptable.
The table below lists the information shown with SP 2221 (ID Sensor Error Analysis).
SP

Error condition

Remarks

1. ID sensor

SP 2221 1 Vsg
(VG in the display)

Possible cause
defective

Vsg < 2.5V or

(Vsg Vsp) < 1.00V

2. ID sensor dirty
3. Drum not charged
1. Toner density very

SP 2221 2 Vsp
(VP in the display)

low

Vsp > 2.5V or

(Vsg Vsp) < 1.00V

2. ID sensor pattern
not created

(PW in the display)

Vsg < 3.5V

when maximum
power (979) is
applied

SP 2221 4 Vsdp

No Error Conditions

SP 2221 5 Vt

Vt > 4.5V or

1. ID sensor
defective
2. ID sensor dirty
3. Drum not get

Power source for the

ID-sensor light

charged

1. TD sensor

Vt < 0.2V

defective

SP 2221 6 Vts

5.3.3 DISPLAY APS DATA (SP 4301 1)

- Sensor Positions The APS (auto paper select) sensors are arranged as shown in the diagram.

SM

5-35

B245/B276/B277

Service
Tables

SP 2221 3 Power

Using SP Modes

- Reading the Data Example 1

Example 2
1

1. Paper Size: 11000000 8 /2x13

1. Paper Size: 00110000 A4

2. DF Open: 1

2. DF Open: 0

Example 1 indicates that the paper size and its orientation is "81/2 x 13 SEF," and that the
document feeder (or platen cover) is open. Example 2 indicates that the paper size and its
orientation is "A4 LEF," and that the document feeder (or platen cover) is closed.
The "Paper Size" data starts with eight digits. The first digit indicates the output of L2; the
second digit, L1; the third digit, W2; and the fourth digit, W1. The other four digits (from the
fifth through the eighth) are always "0000." In Example 1, the APS sensors L2 and L1
detect paper (W2 and W1 do not).
In Example 2, APS sensors W2 and W1 detect paper (L2 and L1 do not). The paper size
and its orientation is based on the outputs of these four APS sensors.
The "DF Open" data shows "1" or "0," indicating if the document feeder (or platen cover) is
open or closed respectively. The data is based on the output of the platen cover sensor [A].

B245/B276/B277

5-36

SM

Using SP Modes

5.3.4 MEMORY CLEAR

The basic machine (the machine without the optional controller box) stores all the data in
the NVRAM on the BICU. The data is cleared by SP 5801 2 (see list on the following page).
002

Main Motor Reverse

003

Quenching Lamp

The DDST machine (the machine with the optional controller box) stores the engine data in
the NVRAM on the BICU, and stores the other data in the NVRAM on the optional
controller. To distinguish between the engine data and the other data, see SP 5801 3
through 15. This service program (SP 5801) manages the controller data. Any data that is
not handled by SP 5801 is the engine data. The data in the BICU NVRAM (engine data) is
cleared by SP 5998 1, while the data in the controller NVRAM (controller data) is cleared by
SP 5801-xxx (see list on the following page).
Main Motor Reverse

003

Quenching Lamp

Machine
Basic

Data
All data

NVRAM
BICU

Cleared by

Remarks

SP 5801 2
Any data other

Engine data

BICU

SP 5998 1

than controller
data
SCS, IMH, MCS,
Copier
application,

DDST

Printer
Controller data

Controller

SP 5801-xxx

application,
Scanner
application, Web
service/network
application, NCS,
R-Fax, DCS, UCS

SM

5-37

B245/B276/B277

Service
Tables

002

Using SP Modes

- Exceptions SP 5801 2 (basic machine) and SP 5998 1 (DDST machine) clears most of the settings and
counters stored in the NVRAM on the BICU (the values return to their default values).
However, the following settings are not cleared:
1. SP 5807 (Area Selection)
2. SP 5811 1 (Serial Num Input [Code Set])
3. SP 5811 3 (Serial Num Input [ID2 Code Display])
4. SP 5812 1 (Service TEL [Telephone])
5. SP 5812 2 (Service TEL [Facsimile])
6. SP 5907 (Plug & Play)
7. SP 7 (Data Log)
8. SP 8 (History)
Use SP 5802 2 (basic machine) or SP 5998 1 (DDST machine) after you have replaced the
BICU NVRAM or when the BICU NVRAM data is corrupted. When the program ends
normally, the message "Completed" shows. When you have replaced the controller
NVRAM or when the controller NVRAM data is corrupted, use SP 5801 1. The message is
the same as the basic machine.
- With Flash Memory Card
1.

Upload the NVRAM data to a flash memory card (

2.

Print out all SMC data lists (

-6850556.

p.5-44).

p.5-52).

Be sure to print out all the lists. You have to manually change the SP

settings if the NVRAM data upload ends abnormally.

3.

Select SP 5801 2.

4.

Press the OK key.

5.

Select "Execute." The messages "Execute?" followed by "Cancel" and

"Execute" shows.

6.

Select "Execute."

7.

When the program has ended normally, the message "Completed" shows. If the
program has ended abnormally, an error message shows.

8.

Press the cancel key.

9.

Turn the main switch off and on.

10. Download the NVRAM data from a flash memory card (

p.5-44)

- Without Flash Memory Card 1.

Print out all SMC data lists (

B245/B276/B277

p.5-52).

5-38

SM

Using SP Modes

2.

Select SP 5-801 (basic machine) or SP 5998 1

3.

Press the OK key.

4.

Select "Execute." The messages "Execute?" followed by "Cancel" and

"Execute" show.

5.

Select "Execute."

6.

When the program has ended normally, the message "Completed" is displayed.
If the program has ended abnormally, an error message shows.

7.

Turn the main switch off and on.

8.

Adjust the printer and scanner registration and magnification (

9.

Refer to the SMC lists, and enter any values that differ from the factory settings.

p.3-60).

Double-check the values for SP 4901.

10. Adjust the standard white level (SP 4428).
11. Initialize the TD sensor (SP 2214).
12. Check the copy quality and the paper path.

5.3.5 INPUT CHECK (SP 5803)

1.

Select SP 5803.

2.

Select the number (see the table below) corresponding to the component.

3.

Select "Execute." The copy mode is activated.

4.

The symbols "01H" or "00H" will show (see the table below to cross-reference
these symbols).

- Input Check Table Num.

Sensor/Switch

01H

00H

001

Safety SW

Open

Closed

002

Safety SW-LD 5V

Open

Closed

003

Right Cover SW

Open

Closed

004

Right Low Cover SW

Open

Closed

005

Tray Cover SW

Open

Closed

006

Upper Relay S

Paper detected

Not detected

007

Lower Relay S

Paper detected

Not detected

008

Vertical Trans S

Paper detected

Not detected

009

Registration Sensor

Paper detected

Not detected

010

Exit Sensor

Paper detected

Not detected

011

Duplex Inverter S

Paper detected

Not detected

012

Duplex Entrance S

Paper detected

Not detected

SM

5-39

B245/B276/B277

Service
Tables

- Conducting an Input Check -

Using SP Modes

Num.

Sensor/Switch

01H

00H

013

Duplex Exit S

Paper detected

Not detected

014

By-pass PE S

Paper detected

Not detected

015

By-pass P Size S

*1

016

Upper PE S

Paper detected

Not detected

017

Lower PE S

Paper detected

Not detected

018

Upper P Size SW

*1

019

Lower P Size SW

*1

020

BK-Upper Paper End S

Paper detected

Not detected

021

BK-Lower Paper End S

Paper detected

Not detected

022

BK-Up P Size SW

*1

023

BK-Low P Size SW

*1

024

BK-Up P Height S

*2

025

BK-Low P Height S

*2

026

BK-Upper Lift S

At upper limit

028

BK type

*3

030

Duplex Installed

Installed

Not installed

031

Lower Lift S

At upper limit

Not at upper limit

032

Main M Lock

Locked

Not locked

033

Polygon M Lock

Locked

Not locked

034

BK-Lift M Lock

Locked

Not locked

035

Total CO Install

Installed

Not installed

036

Key CO Install

Installed

Not installed

037

L-Synchronization

Detected

Not detected

038

DF-Position S

Detected

Not detected

039

DF-Cover Open S

Detected

Not detected

040

DF-Original Set S

Detected

Not detected

041

DF-Registration S

Detected

Not detected

042

DF-Exit S

Detected

Not detected

043

DF-Trailing S

Detected

Not detected

044

DF-Reverse S

Detected

Not detected

045

Platen Cover S

Open

Closed

046

1 bin Installed

Installed

Not installed

047

1 bin Exit S

Paper detected

Not detected

B245/B276/B277

5-40

Not at upper limit

SM

Using SP Modes

Num.

Sensor/Switch

01H

00H

048

1 bin Paper S

Paper detected

Not detected

049

1 bin Tray S

Open

Closed

050

Fan Motor Lock

High speed

Not high speed

051

2 Tray BK Install

Installed

Not installed

053

HP Sensor

Detected

Not detected

054

Duplex Fan M Lock

Locked

Not locked

*1 Paper Size
00

01

Europe

Not set

A4 LEF

Not set

A4 LEF

Not set

A4 LEF B5 LEF

North
America
China

Paper Feed
Unit
Europe
North
America
China

By-Pass
Tray

00

01

02

03

8Hx13
SEF
8Hx13
SEF

03

04

06

07

A4 SEF A5 LEF LT LEF

--

A3 SEF

LT SEF

--

DLT SEF

04

05

Not set LT SEF LG SEF A4 LEF -Not set LT SEF LG SEF A4 LEF --

0C

08

LG SEF LT LEF

A4 SEF A5 LEF B4 SEF --

Not set LT SEF LG SEF A4 LEF --

04

05

00

01
8x13

0A
DLT
SEF
DLT
SEF
DLT
SEF

03

0C

A3 SEF

0E

0F

A4 SEF LT LEF A3 SEF

A4 SEF LT LEF A3 SEF
A4 SEF LT LEF A3 SEF

02

06

Europe

A5 SEF A5 SEF A5 SEF A5 SEF

North

HLT

HLT

HLT

HLT

HLT

America

SEF

SEF

SEF

SEF

SEF

China

B6 SEF B6 SEF A5 SEF A5 SEF B5 SEF A4 SEF B4 SEF A3 SEF

SEF

A4 SEF A3 SEF A3 SEF

LG SEF

DLT

DLT

SEF

SEF

- *2 Paper Amount -

SM

5-41

B245/B276/B277

Service
Tables

Copier

Using SP Modes

10

Near end

11

About 25%

00

About 75%

00

About 100%

- *3 Available Paper Feed Unit 00

None

20

2-tray paper feed unit

30

1-tray paper feed unit

5.3.6 OUTPUT CHECK (SP 5804)

- Conducting an Output Check

To prevent mechanical or electrical damage, do not keep an electrical

component on for a long time.

1.

Select SP 5804.

2.

Select the number (see the table below) corresponding to the component.

3.

Select "ON."

4.

To stop the operation, select "OFF."

- Output Check Table

Number 005, 006, 040, and 041 may not respond when the fusing temperature is
high.

Num.

Component

001

Main Motor Forward

002

Main Motor Reverse

003

Quenching Lamp

004

Toner Supply Motor Forward

005

Fan Motor High

006

Fan Motor Low

007

Registration Clutch

008

By-pass Feed Clutch

009

Upper Feed Clutch

B245/B276/B277

5-42

SM

Using SP Modes

Component

010

Lower Feed Clutch

011

BK-Low Lift Motor Up

012

BK-Low Lift Motor Down

013

Relay Clutch

014

BK-Relay Clutch

015

BK-Upper Feed Clutch

016

BK-Lower Feed Clutch

017

BK-Lift Motor

018

BK-Up Lift Motor Up

019

BK-Up Lift Motor Down

020

Duplex Inv Motor Reverse

021

Duplex Inv Motor Forward

022

Duplex Trans Motor

023

Duplex Gate Solenoid

024

Duplex Inv Motor Hold

025

Dup Trans Motor Hold

026

Polygon Motor

027

Polygon M/LD

028

LD

029

DF-Transport Motor

030

DF-Feed Motor

031

DF-Feed Clutch

032

DF-Pickup Solenoid

033

DF-Stamp Solenoid

034

DF-Gate Solenoid

035

1 bin Gate Solenoid

036

1 bin Tray Motor

037

1 bin Tray Motor Hold

038

Fusing Solenoid

040

Duplex Fan Motor High

041

Duplex Fan Motor Low

SM

Service
Tables

Num.

5-43

B245/B276/B277

Using SP Modes

5.3.7 SERIAL NUMBER INPUT (SP 5811)

- Specifying Characters SP 5811 1 specifies the serial number. For the basic machine (the machine without the
optional controller), you use the numeric keypad. For the DDST machine (the machine with
the optional controller), you use the numeric keypad and the optional operation panel.
A serial number consists of 11 characters. You can change each character by pressing one
of the first 11 keys on the numeric keypad ( ,
For example, when you press the

, ... ,

).

key, the first character of the serial number changes

as follows:
0

...

When you press the

...

Z.

key, the second character changes likewise.

You can specify a digit ("0" to "9") or a capital letter ("A" to "Z") for the first four characters of
a serial number, and you can specify a digit in the other seven characters (not capital
letters).

5.3.8 NVRAM DATA UPLOAD/DOWNLOAD (SP 5824/5825)

This procedure is for the basic machine only.
-21. Make sure that you turn off the main switch before inserting or removing a flash
memory card. Installing or removing a flash memory card while the main switch is
on may damage the BICU or memory.
- Overview You can copy the data from the NVRAM to a flash memory card (NVRAM Upload), or from
a flash memory card to the NVRAM (NVRAM download).
SP 5824 1

From the BICU to a flash

(NVRAM Upload)

memory card

SP 5825 1

From a flash memory

(NVRAM Download)

card to the BICU

You should execute NVRAM Upload before replacing the NVRAM or before executing SP
5801 2 (

p.5-37). You can copy back the data from the flash card to the NVRAM as

necessary.

B245/B276/B277

5-44

SM

Using SP Modes

- NVRAM Upload (SP 5824 1) -

1.

Turn off the main switch.

2.

Remove the card cover [B] (1 rivet).

3.

Turn the face of the flash memory card [A] ("A" is printed on it) toward your

4.

Turn on the main switch.

5.

Start the SP mode and select SP 5824 1.

6.

The machine erases the settings on the card (if any), then writes the machines
settings to the flash memory card. This takes about 20 seconds. If uploading
fails, an error message appears. If an error message appears, retry the upload
procedure.

7.

Turn off the main switch.

8.

Remove the memory card.

- NVRAM Download (SP 5825 1) SP 5825 1 copies the data from the flash memory card to the NVRAM. The following data is
NOT copied (the data in the NVRAM remains unchanged).

SM

SP 8221 1 (ADF Original Feed [Front])

SP 8221 2 (ADF Original Feed [Back])

SP 8381 1 (Total: Total Printer Pages)

SP 8382 1 (Copy Application: Total Print Pages)

SP 8391 1 (Large Size Print Pages [A3/DLT, Larger])

SP 8411 1 (Prints Duplex)

5-45

B245/B276/B277

Service
Tables

left-hand side, and insert it into the card slot.

Using SP Modes

1.

Turn off the main switch.

2.

Remove the card cover [B] (1 rivet).

3.

Turn the face of the flash memory card [A] ("A" is printed on it) toward your
left-hand side, and insert it into the card slot.

4.

Turn on the main switch.

5.

Start the SP mode and select SP 5825 1.

6.

The machine erases the current settings, then writes the new settings onto the
NVRAM on the BICU board. This takes about 1 second. If downloading fails, an
error message appears. If an error message appears, retry the download
procedure.

7.

Turn off the main switch.

8.

Remove the memory card.

5.3.9 FIRMWARE UPDATE PROCEDURE

This section shows how to update the firmware.
The machine has the following firmware programs
Firmware Type

SP Mode

Version

Engine (BICU)

7801 2

B2435581 Ver 0.04 EXP

DDST (Printer/Scanner)

7801 15

A.001

Engine (BICU) Firmware Update Procedure

1.

Turn the main switch off.

B245/B276/B277

5-46

SM

Using SP Modes

2.

Remove the card cover [B] (1 rivet).

3.

Insert the flash memory card [A].

4.

Press down the power switch on the operation panel and hold it, and turn on the
main switch.

5.

Select "Execute" [C].

6.

Do not touch any key while the message "Load Status..." shows. This message

Service
Tables

indicates that the program is running.

7.

Make sure the message "End Sum..." shows. This message indicates that the
program has ended normally.

8.

Turn off the main switch.

9.

Remove the flash memory card.

10. Replace the card cover [B] (1 rivet).

11. Turn the main switch on.
12. Check the operation.
DDST (Printer Scanner) Update Procedure

SM

5-47

B245/B276/B277

Using SP Modes

1.

Turn the main switch off.

2. Remove the slot cover [A] (1 x

).

3. Insert the flash memory card [B] as shown above.

B245/B276/B277

5-48

SM

Using SP Modes

4. Turn on the main power switch.

5. Push the printer application key [C].

Service
Tables

6. Push the OK key [D] and then push Execute.

Do not turn the machine off while the message Now Writing shows. This
message indicates the program is running.

Make sure the message Completed shows. This message indicates the program
has successfully ended.

7. Turn off the main switch.

8. Remove the flash memory card.
9. Replace the slot cover [A] (1 x

).

5.3.10 TEST PATTERN PRINT (SP 5902 1)

- Executing Test Pattern Printing 1.

Specify the pattern number and press the OK key.

2.

Press the copy start key. The copy mode is activated

SM

5-49

B245/B276/B277

Using SP Modes

3.

Specify copy settings and press the

key.

4.

To return to the SP mode, press the

key.

- Test Patterns Test Patterns Using VCU

No.

Pattern

(No print)

Vertical Lines (Single Dot)

Horizontal Lines (Single Dot)

Vertical Lines (Double Dot)

Horizontal Lines (Double Dot)

Grid Pattern (Single Dot)

Grid Pattern (Double Dot)

Alternating Dot Pattern

Isolated one dot

Black Band (Horizontal)

10

Trimming Area

11

Argyle Pattern (Single Dot)

12

Grayscales (Horizontal)

13

Grayscales (Vertical)

14

Grayscales (Vertical/Horizontal)

15

Grayscales (Vertical/Horizontal Overlay)

16

Grayscales With White Lines (Horizontal)

17

Grayscales with White Lines (Vertical)

18

Grayscales with White Lines (Vertical/Horizontal)

Test Patterns Using IPU

No.

Pattern

30

Vertical Lines (Single Dot)

31

Horizontal Lines (Single Dot)

32

Vertical Lines (Double Dot)

33

Horizontal Lines (Double Dot)

34

Isolated Four Dots

35

Grid Pattern (Double Dot)

B245/B276/B277

5-50

SM

Using SP Modes

Test Patterns Using IPU

36

Black Band (Vertical, 1024 Dots)

37

Grayscales (Horizontal, 512 Dots)

38

Grayscales (Vertical, 256 Dots)

39

ID Patch

40

Cross

41

Argyle Pattern (128-Dot Pitch)

42

Square Gradation (64 Grades)

43

Square Gradation (256 Grades)

44

Grayscales (Horizontal, 32-Dot Width)

45

Grayscales (Vertical, 32-Dot Width)

46

Trimming Area (A3)

47

A4 Gradation Patches 1 (128 Grades)

48

A4 Gradation Patches 2 (128 Grades)

49

Trimming Area (A4)

Test Patterns Using SBU

Pattern

51

Grid Pattern (double dot)

52

Gray scale 1 (256 grades)

53

Gray scale 2 (256 grades)

Service
Tables

No.

5.3.11 PAPER JAM COUNTERS (SP 7504)

The table below lists the menu numbers (the last three digits of SP 7504 XXX), and the
paper jam timings and locations.
Code
001

Paper jam occurs at power on.

010

Paper does not reach the registration sensor (from a paper tray).

011

Paper does not reach the relay sensor.

012

Paper is caught at the relay sensor.

021

Paper does not reach the vertical transport sensor.

022

Paper is caught at the vertical transport sensor.

031

Paper does not reach the vertical transport sensor in the optional paper feed

SM

5-51

B245/B276/B277

Using SP Modes

Code
unit.
032

Paper is caught at the vertical transport sensor in the optional paper feed unit.

050

Paper does not reach the registration sensor (from the by-pass tray).
Paper does not reach the registration sensor during reverse-side printing (for

060

duplex printing).

070

Paper is caught at the registration sensor.

120

Paper is caught at the exit sensor (previous page).

121

Paper does not reach the exit sensor.

122

Paper is caught at the exit sensor.

123

Paper does not reach the duplex inverter sensor (from the registration roller).

125

Paper is caught at the duplex inverter sensor.

126

Paper does not reach the duplex entrance sensor.

127

Paper is caught at the duplex entrance sensor.

128

Paper does not reach the duplex exit sensor.

129

Paper is caught at the duplex exit sensor.

130

Paper does not reach the one-bin tray.

131

Paper is caught at the one-bin tray.

5.3.12 SMC PRINT (SP 5990)

SP 5990 outputs machine status lists.
1.

Select SP 5990.

2.

Select a menu:

Basic machine: 001 All, 002 SP, 003 UP, 004 Log, or 005 Big Font

DDST machine: 001 All (Data List), 002 SP (Mode Data List), 003 User Program,
004 Logging Data, 005 Diagnostic Report, 006 Non-Default, 007 NIB Summary,
008 Net File Log, 021 Copier User Program, 022 Scanner SP, 023 Scanner User
Program, 040 Parts Alarm Counter Print, 064 Normal Count Print, 065 User Code
Counter, 066 Key Operator Counter, 067 Contact List Print, 069 Heading1 print,
071 Heading3 print, 072 Group List Print, 128 ACC Pattern, 129 User Color
Pattern, or 160:ACC Pattern Scan

3.

The output given by the menu "Big Font" is suitable for faxing.

Press the "Execute" key.

Basic machine: The copy mode is activated.

B245/B276/B277

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Using SP Modes

4.

Specify copy settings and press the

DDST machine: The machine status list is output.

To return to the SP mode, press the

key. The machine status lists is output.

key.

5.3.13 ORIGINAL JAM HISTORY DISPLAY (SP 7508)

- Viewing the Copy Jam History You can view the information on the most recent 10 events. The information on older
events is deleted automatically.

The information on jam history is saved in the NVRAM.

1.

Select SP 7508.

2.

Select one of the menu items ("Latest 1" through Latest 10").

3.

Press the OK key. The summary of the jam history shows.

4.

To view more information, select "Detail."

Jam History Codes

Meaning

210

Original does not reach the registration sensor.

211

Original caught at the registration sensor.

212

Original does not reach the original exit sensor.

213

Original caught at the original exit sensor.

214

Original does not reach the original reverse sensor.

215

Original caught at the original reverse sensor.

Service
Tables

Code

5.3.14 ADF APS SENSOR OUTPUT DISPLAY (SP 6901)

- Sensor Positions Large to Small
W1

W2

SM

5-53

B245/B276/B277

Using SP Modes

- Reading Data W1

W2

L1

L2

Paper Size
NA

EU/AA

B5 LEF

11" x 17"

B4

81/2" x 51/2" LEF

A5 LEF

8 /2" x 11" SEF

1

A4 SEF

8 /2" x 14"

81/2" x 13"

11" x 81/2" LEF

A4 LEF

11" x 17"

A3

5 /2" X 8 /2" SEF

A5 SEF

B5 SEF

1: Detected

B245/B276/B277

5-54

SM

DETAILED SECTION DESCRIPTIONS

Overview

6. DETAILED SECTION DESCRIPTIONS

6.1 OVERVIEW

Detailed
Descriptions

6.1.1 COMPONENT LAYOUT

-21. The above illustration is the B269/B277 model.

-20. B245/B268/B276: No duplex unit, one paper tray
1. 2nd Mirror

21. Registration Roller

2. Exposure Lamp

22. Registration Sensor

3. 1st Mirror

23. By-pass Tray

4. Exposure Glass

24. Lower Transport Roller

5. Original Width Sensors

25. Upper Relay Roller

6. Original Length Sensors

26. Relay Sensor

7. Lens Block

27. Lower Relay Roller

8. SBU

28. Vertical Transport Sensor

9. Exit Sensor

29. Paper Feed Roller

SM

6-1

B245/B276/B277

Overview

10. Scanner Motor

30. Paper End Sensor

11. Inverter Roller

31. Bottom Plate

12. Duplex Inverter Sensor

32. PCU

13. Duplex Entrance Sensor

33. Development Roller

14. Hot Roller

34. WTL

15. Upper Transport Roller

35. Polygon Mirror Motor

16. Pressure Roller

36. Laser Unit

17. OPC Drum

37. Toner Supply Bottle Holder

18. Middle Transport Roller

38. Exit Roller

19. Duplex Exit Sensor

39. 3rd Mirror

20. Image Density Sensor

40. Scanner HP Sensor

6.1.2 PAPER PATH

The B269/B277 model has a duplex unit mounted on the right side of the machine.
All models have a by-pass tray.
B245/B276/B277

6-2

SM

Overview

1. Scanner Motor

6. Relay Clutch

2. Main Motor

7. Lower Paper Feed Clutch

3. Hot Roller

8. By-pass Feed Clutch

4. OPC Drum

9. Upper Paper Feed Clutch

5. Development Roller

10. Registration Clutch

SM

6-3

Detailed
Descriptions

6.1.3 DRIVE LAYOUT

B245/B276/B277

Board Structure

6.2 BOARD STRUCTURE

6.2.1 BLOCK DIAGRAM

Only B269/B277 models contain the duplex unit.

The one-bin tray is for models B268/B269 (with the optional controller box).

B245/B276/B277

6-4

SM

Board Structure

6.2.2 BICU (BASE ENGINE AND IMAGE CONTROL UNIT)

The main board controls the following functions:
1. Engine sequence
2. Timing control for peripherals
3. Image processing, video control
4. Operation control, system control (Basic machine only)
5. Machine control
6. Drive control for the sensors, motors, and clutches of the printer and scanner
7. High voltage supply board control
8. Serial interfaces with peripherals
9. Fusing control

6.2.3 SBU (SENSOR BOARD UNIT)

The SBU deals with the analog signals from the CCD and converts them into digital

Detailed
Descriptions

signals.

SM

6-5

B245/B276/B277

Copy Process Overview

6.3 COPY PROCESS OVERVIEW

1.

Exposure
A xenon lamp exposes the original. Light reflected from the original passes to the CCD,
where it is converted into an analog data signal. This data is converted to a digital
signal, processed and stored in the memory. At the time of printing, the data is
retrieved and sent to the laser diode.

2.

Drum Charge
In the dark, the charge roller gives a negative charge to the organic photo-conductive
(OPC) drum. The charge remains on the surface of the drum because the OPC layer
has a high electrical resistance in the dark.

3.

Laser Exposure
The processed data scanned from the original is retrieved from the memory and
transferred to the drum by a laser beam, which forms an electrical latent image on the
drum surface. The amount of charge remaining as a latent image on the drum depends

B245/B276/B277

6-6

SM

Copy Process Overview

on the laser beam intensity, which is controlled by the BICU board.

4.

Development
The magnetic developer brush on the development roller comes in contact with the
latent image on the drum surface. Toner particles are electrostatically attached to the
areas of the drum surface where the laser reduced the negative charge on the drum.

5.

ID Sensor
The laser forms a sensor pattern on the drum surface. The ID sensor measures the
reflectivity of the pattern. The output signal is one of the factors used for toner supply
control. Also, the ID sensor measures the reflectivity of the drum surface. The output
signal is used for charge roller voltage control.

6.

Image Transfer
Paper is fed to the area between the drum surface and the transfer roller at the proper
time for aligning the copy paper and the developed image on the drum surface. Then,
the transfer roller applies a high positive charge to the reverse side of the paper. This
positive charge pulls the toner particles from the drum surface onto the paper. At the
same time, the paper is electrostatically attracted to the transfer roller.

7.

Paper Separation
Paper separates from the drum as a result of the electrostatic attraction between the
paper and the transfer roller. The discharge plate (grounded) helps separate the paper
from the drum.

8.

Cleaning
The cleaning blade removes any toner remaining on the drum surface after the image

9.

Quenching
The light from the quenching lamp electrically neutralizes the charge on the drum
surface.

SM

6-7

B245/B276/B277

Detailed
Descriptions

transfers to the paper.

Scanning

6.4 SCANNING
6.4.1 OVERVIEW

1. Exposure Lamp

5. Scanner Motor

2. 1st Scanner

6. Original Length Sensor

3. Exposure Glass

7. Original Width Sensors

4. Lens Block

8. Scanner HP Sensor

The original is illuminated by the exposure lamp (a xenon lamp). The image is reflected
onto a CCD (charge coupled device) on the lens block via the 1st, 2nd, and 3rd mirrors,
and through the lens on the lens block.
The 1st scanner consists of the exposure lamp, a reflector, and the 1st mirror.
A lamp stabilizer energizes the exposure lamp. The light reflected by the reflector is of
almost equal intensity, to reduce shadows on pasted originals.
An optics anti-condensation heater is available as an option. It can be installed on the left
side of the scanner. It turns on whenever the power cord is plugged in.
Lamp Stabilizer Fuse

B245/B276/B277

6-8

SM

Scanning

ICP1

Rating

Manufacturer

Type No.

DC50 V/1.5 A

ROHM CO.,LTD

ICPN38

6.4.2 SCANNER DRIVE

A stepper motor drives the 1st and 2nd scanners [A, B]. The 1st scanner is driven by the
scanner drive motor [C], drive gear through the timing belt [D], scanner drive pulley [E],
scanner drive shaft [F], and two timing belts [G]. The 2nd scanner is driven through the 1st
scanner and two timing belts [H].

The BICU controls and operates the scanner drive motor. In full size mode, the 1st scanner
speed is 100 mm/s during scanning. The 2nd scanner speed is half that of the 1st scanner.
In reduction or enlargement mode, the scanning speed depends on the magnification ratio.
The returning speed is always the same, whether in full size or magnification mode. The
image length change in the sub scan direction is done by changing the scanner drive motor
speed, and in the main scan direction it is done by image processing on the BICU board.
Magnification in the sub-scan direction can be adjusted by changing the scanner drive
motor speed using SP 4008. Magnification in the main scan direction can be adjusted
using SP 4009.
- ADF mode The scanners are always kept at their home position (the scanner HP. sensor [I] detects the
1st scanner) to scan the original. The ADF motor feeds the original through the ADF. In
SM

6-9

B245/B276/B277

Detailed
Descriptions

- Book mode -

Scanning

reduction/enlargement mode, the image length change in the sub-scan direction is done by
changing the ADF motor speed. Magnification in the main scan direction is done in the
BICU board, like for book mode.
Magnification in the sub-scan direction can be adjusted by changing the ADF motor speed
using SP 6006 5. In the main scan direction, it can be adjusted with SP 4009, like for book
mode.

6.4.3 ORIGINAL SIZE DETECTION IN PLATEN MODE

In the optics cavity for original size detection, there are four reflective sensors. The original
width sensors [A] detect the original width, and the original length sensors [B] detect the
original length. These are the APS (Auto Paper Select) sensors. Each APS sensor is a
reflective photosensor.
While the main switch is on, these sensors are active and the original size data is always
sent to the CPU. However, the CPU checks the data only when the platen cover sensor [C]
is activated. This is when the platen is positioned about 15 cm above the exposure glass,
for example while it is being closed. The CPU can recognize the original size from the
combination of on/off signals from the APS sensors.
If the copy is made with the platen fully open, the CPU decides the original size from the
sensor outputs when the Start key is pressed.

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Scanning

Length Sensors

A4/A3 version LT/DLT version

Width Sensors

SP 4301

L2

L1

W2

W1

display

A3

11" x 17"

11110000

B4

8.5" x 14"

11010000

8.5" x 13"

11000000

A4-SEF

8.5" x 13"

01000000

A4-LEF

11" x 8.5"

00110000

B5-LEF

8.5" x 11"

00010000

A5-LEF

8.5" x 5.5"

00000000

8.5" x 13"

01010000

-21. 0: High (no paper), 1: Low (paper present)

The above table shows the outputs of the sensors for each original size. This original size
detection method eliminates the necessity for a pre-scan and increases the machine's
productivity.
For other combinations, Cannot Detect Original Size will be indicated on the operation
panel display (if SP 4303 is kept at the default setting).
However, if the by-pass feeder is used, note that the machine assumes that the copy paper
is short-edge first. For example, if A4 paper is placed long-edge first on the by-pass tray,
the machine assumes it is A3 paper and scans the full A3 area for the first copy of each
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Detailed
Descriptions

Original Size

Scanning

page of the original, disregarding the original size sensors. However, for each page, the
data signal to the laser diode is stopped to match the copy paper length detected by the
registration sensor. This means that copy time for the first page may be slower (because of
the longer time required for scanning), but it will be normal for the rest of the job.
Original size detection using the ADF is described in the manual for the ADF.

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Image Processing

6.5 IMAGE PROCESSING

6.5.1 OVERVIEW

The CCD generates an analog video signal. The SBU (Sensor Board Unit) converts the
analog signal to an 8-bit digital signal, then it sends the digital signal to the BICU board.
The BICU board can be divided into three image-processing blocks: the IPU (Image
Processing Unit), FCI (Fine Character Image), and VCU (Video Control Unit).
1. IPU: Auto shading, filtering, magnification, scanner gamma correction, ID gamma
correction
control
3. FCI (inside the VCU): Smoothing
-21. The IPU and VCU are contained in the same IC called SCRATCH on the BICU.

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Detailed
Descriptions

2. VCU: Printer gamma correction, LD print timing control and laser power PWM

Image Processing

6.5.2 SBU (SENSOR BOARD UNIT)

The CCD converts the light reflected from the original into an analog signal. The CCD line
has 7,400 pixels and the resolution is 600 dpi (23.6 lines/mm).
The CCD has two output lines, for odd and even pixels, to the analog processing circuit.
The analog processing circuit performs the following operations on the signals from the
CCD:
1. Z/C (Zero Clamp):
Adjusts the black level reference for even pixels to match the odd pixels.
2. Signal Amplification:
The analog signal is amplified by operational amplifiers.
After the above processing, the analog signals are converted to 8-bit signals by the A/D
converter. Each pixel will be assigned a value on a scale of 256 grades. Then, the digitized
image data goes to the BICU board.

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Image Processing

6.5.3 IPU (IMAGE PROCESSING UNIT)

Overview

The image data from the SBU goes to the IPU (Image Processing Unit) on the BICU board,
which carries out the following processes on the image data:
1. Auto shading
2. White/black line correction
3. ADS
4. Scanner gamma correction
5. Magnification (main scan)
6. Filtering (MTF and smoothing)
7. ID gamma correction
8. Binary picture processing
10. Dithering
11. Video path control
12. Test pattern generation
The image data then goes to the VCU (basic machine) or to the GDI controller (DDST
machine).

The IPU and VCU are contained in the same IC (called SCRATCH) on the BICU.

Image Processing Modes

The user can select Text, Photo and Special original types. However, each of these original
types has a range of different choices (such as sharp, photographs, etc), which are
listed in the table on the next page.

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Descriptions

9. Error diffusion

Image Processing

All modes can be customized with a range of SP modes that can be adjusted to
meet user requirements.

The user can select the mode that best suits their original with the following user
tool: Original Type: User Tools Copier Features Image Adjustment

Original Type
Text

Mode

Targeted Original Type

Normal

Normal text originals

Sharp
Photo priority

Photo

Newspapers, originals through which the rear side

is moderately visible as faint text.
Text/photo images which contain mainly photo
areas

Text priority

Text/photo images which contain mainly text areas

Photographs

Actual photographs
Originals through which the rear side is extremely

Unneeded

visible (or have a colored background) with faint

background

text. Also for originals with very grainy backgrounds

(some newspapers) and faint text.

Colored text

Originals with colored text and lines.

Photo images created by dither patterns (dots

Normal Pixel Photo

visible), such as newspaper photos normal

resolution.

Special

Photo images created by dither patterns (dots

Coarse Pixel Photo

visible), such as newspaper photos coarse

resolution.
Use instead of Normal Text if, e.g. an embedded

Preserved

white area causes Auto Image Density to initially

Background (Normal remove the surrounding (darker) background but

Text)

leave the rest. Use if the customer wishes to keep

this background.

Image Processing Path

The following diagram shows the various stages of image processing and where they are
performed.

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Detailed
Descriptions

Image Processing

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Image Processing

Original Modes
The machine has 10 original modes. There are two text modes, three photo modes, and
five special modes.
The original mode key on the operation panel has two settings, text and photo. With the
default settings, the machine uses
and uses

Normal Text (Text 1) when the Text indicator is lit,

Photo Priority (Photo 1) when the Photo indicator is lit.

The customer can allocate different modes to the Text and Photo indicators with User Tools
Copier Features Image Adjustment. Note that the Text indicator does not have to be
allocated to a Text mode and the Photo key does not have to be allocated to a Photo mode.
For example, the Text indicator can be allocated to Photo 3, and the Photo indicator can be
allocated to Special 4.
If the user wishes to customize one of the original modes, the technician can change the
settings using SP 4922 to SP 4942. Refer to SP Modes for Each Image Processing Step.
However, only one of the original modes can be customized at any one time.

SP Modes for Each Image Processing Step

The table on the next page shows which SP modes are used for each step of image
processing.
1. 4921: Selects which original mode the settings from SP 4922 to SP 4932 will be
applied to.
2. 4922: Selects the scanner curve. You can select either a curve for text-based
originals (brings out text) or a curve for photo originals (better distinctions between
shades of dark colors).
3. 4923: Selects the central notch position for the ID adjustment LEDs.
4. 4926: Adjusts the texture removal level (used with error diffusion).
5. 4927: Adjusts the line width.
6. 4928: Selects the dot erase level.
7. 4929: Converts white to black, and black to white
8. 4930: Adjusts the clarity of line images and the edges of solid images.
9. 4931: Adjusts the clarity of solid image areas.
10. 4932: Adjusts the clarity of low ID lines.
11. 4941: Selects the white line erase level.
12. 4942: Selects the black line erase level.
If a fax and/or scanner/printer option is installed, you can make separate settings for copier,
fax, and scanner/printer mode with these SPs.

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Detailed
Descriptions

Image Processing

Auto Shading
Overview
There are two auto shading methods: black level correction and white level correction. Auto

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Image Processing

shading corrects errors in the signal level for each pixel.

Black and white level correction is always done.
Black Level Correction
The IPU detects the black dummy data from one end of the CCD signal (32 pixels at the
end are blacked off) and takes the average of the black dummy data. Then, the black level
value from each image pixel is detected.
White Level Correction
Previous machines used 8-bit data (256 gradations), but this machine uses 6-bit data (64
gradations). When white level correction is applied to 8-bit data, white lines are more easily
generated. This is because the normal variations in CCD pixel response (which are very
slight), when rounded off by white level correction, will show up much easier on the copy
when the data is divided into 256 gradations.
Before scanning the original, the machine reads a reference waveform from the white plate.
The average of the white video level for each pixel is stored as the white shading data in
the FIFO memory in the IPU (SCRATCH) chip.
The video signal information for each pixel obtained during image scanning is corrected by
the IPU (SCRATCH) chip. If the maximum value of the video level is 64 or less, SC101
(exposure lamp error) is generated.
Auto shading is done before scanning for the first original as well as after scanning each
page to prepare for the next page.
If the image density or the original mode is changed during a copy run, auto shading is
done before scanning the next original.

White Line Erase

The white line erase feature is validated (default) when you specify a value other than "0" in
SP 4941 1. This feature works as follows:
1. The copier scans the original.
2. The density level of each pixel is compared with its adjacent pixels.
3. If the density level of a pixel is extremely lower then adjacent pixels, the
level is corrected. The density levels of the adjacent pixels are considered.
When you validate the white line erase feature, the feature works for all originals. This
feature erases the white lines of 1- through 6-pixel width (approximately, up to 0.25 mm).
The white lines that exceed this width are not erased.
When you specify "2," instead of "1," in SP 4941 1, the feature erases darker white lines
(namely, less whiter lines). Note that this SP does not affect the width of white lines to be
erased.

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Image Processing

Black Line Erase

The black line erase feature is the function that erases black lines made by the dust or dirt
on the exposure glass. The feature is validated (default) when you specify a value other
than "0" in SP 4942 1.
When you specify a larger value in this SP, the feature erases weaker black lines (namely,
less blacker lines). This SP also affects the width of black lines to be erased. If you specify
"1" or "2," the feature erases the black lines of 1- through 4-pixel width (approximately, up
to 0.17 mm); if you specify "3," the feature erases the black lines of 1- through 6-pixel width
(approximately, up to 0.25 mm). Note that some black lines on the original may be erased
when you specify a larger value in the SP.

Auto Image Density (ADS)

In the SBU
ADS prevents the background of an original from appearing on copies. As the scanner
scans down the page, the IPU on the BICU detects the peak white level for each scan line.
The IPU determines the reference value for the A/D conversion for a particular scan line
using the peak white level for that scan line. Then, the IPU sends the reference value data
to the reference controller on the SBU.
When an original with a gray background is scanned, the density of the gray area is the
peak white level density. Therefore, the original background will not appear on copies.
Because peak level data is taken for each scan line, ADS corrects for any changes in
background density down the page.
As with previous digital copiers, the user can select manual image density when selecting
By Original Type
ADS mode is only enabled when the user has selected:
1. Text mode 1 or 2 (Normal or Sharp), Photo mode 2 (Text/Priority), or Special mode
1 or 2 (Unneeded background or Colored Text).
This can be done using Adjust Original Mode (3) in User Tools (Copier Features).

Scanner Gamma Correction

The CCD output is not proportional to the quantity of light received. Scanner

correction

corrects the CCD output so that grayscale data is proportional to the quantity of light
received.
The machine has two possible scanner gamma curves: Text and Photo. When selecting
Text, the machine does not use scanner gamma correction. As a result, the output is darker
than the image density on the original. The advantage of this is that the machine can bring

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Detailed
Descriptions

ADS, and the machine will use both settings when processing the original.

Image Processing

out gradations in paler areas. The disadvantage is that the machine cannot bring out
gradations in darker areas, i.e. differences in shades of dark colors are hard to distinguish.
When selecting Photo, the machine uses scanner gamma correction. One advantage of
this is that the machine can bring out gradations in dark areas of photo image originals.
The disadvantage is that it in some cases images come out lighter than the customer
desires.

Main Scan Magnification

Changing the scanner speed enables enlargement and reduction along the sub scan
direction. However, enlargement and reduction along the main scan direction is handled by
the IPU (SCRATCH) chip. The processing for main scan enlargement/reduction is the
same as in previous digital machines.

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Image Processing

Mirroring for ADF Mode

When making copies using the ADF, the magnification circuit creates a mirror image. This
is because the scanning start position along the main scan direction in ADF mode is at the
opposite corner of platen mode.
In platen mode, the original is placed face down on the exposure glass. The main scan
start position is at corner [A], and the scanner moves down the page. In ADF mode, the
ADF feeds the leading edge of the original to the DF exposure glass. Therefore as
mentioned above, the main scan start position will be at the opposite corner.
To create the mirror image, the IPU stores each line in LIFO (Last In First Out) memory.

Filtering
There are several software filtering processes for enhancing the desired image qualities of
the selected original mode. There are three MTF filters: a smoothing filter; independent dot
erase, and line width correction. Each can be used only when certain modes are selected
(details below) and are automatically applied.
The strength levels for the MTF are controlled by SP 4932. The levels for line width
correction and independent dot erase are controlled by SP 4927 and 4928, respectively.
The MTF filters bring out sharpness. The three MTF filters are Edge, Solid Image and Low
ID Line. Line width correction adjusts the line width. Independent dot erase removes
unwanted dots from the image.
MTF Filter Adjustment - Edge
In order to determine whether a given dot is part of an edge or not, the IPU checks all
surrounding dots (vertical, horizontal, and diagonal). If the IPU determines that the dot is
part of an edge, the machine applies the MTF filter for edges, using the value set in SP

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Detailed
Descriptions

Overview

Image Processing

4930. The higher the setting, the sharper the image. However, this is only used when the
customer uses Text 1, Text 2, Photo 1-3, Special 1, Special 2, or Special 5.
The default value is 0 for each mode. However the actual strength of 0 differs from
mode to mode.
MTF Filter Adjustment - Solid
If the IPU detects that the dot is not part of an edge, the machine applies the MTF filter for
solid areas using the value set in SP 4931. The higher the setting, the sharper the image.
However, this is only used when the customer uses Text 2.
The default value is 0 for each mode. However the actual strength of 0 differs from
mode to mode.
MTF Filter Adjustment - Low ID Line
The IPU also checks the image density of all dots. If a succession of low-density dots is
detected, the machine interprets this as a low ID line and applies the MTF filter for low ID
lines, using the value set in SP 4932. The higher the setting, the sharper the image.
However, this is only used when the customer uses Text 1, Text 2, Photo 2, Special 1,
Special 2, or Special 5.
The default value is 0 for each mode. However, the actual strength of 0 differs from
mode to mode.
Independent Dot Erase
When the user selects Text 1 and 2, Photo 2, and Special 1, 2, and 5 modes, independent
dots are detected using a matrix and erased from the image. The detection level can be
adjusted with SP 4928.
The higher setting, the greater number of dots the machine will erase. The machine erases
the dots regardless of their image density. However, note that dots in mesh-like images
may be mistakenly detected as independent dots.
Line Width Correction
When the user selects Text 1 and 2, Photo 2, Special 1, 2, and 5, the thickness of lines is
adjusted using the setting of SP4-927. Note that the default for all modes except Special 2
is OFF.
Line width correction is done by the IPU (SCRATCH) chip.

ID Gamma Correction
The machine automatically selects the most appropriate ID gamma correction based on
the selected original type and the operation panel ID setting.
In all modes, ID gamma correction can be adjusted with SP 4923.

Gradation Processing
Overview
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Image Processing

There are three types of gradation processing (listed below). Refer to the Default Image
Processing Mode for Each Original Type section for more details on which processes are
used for each original mode.
1. Binary picture processing
2. Error diffusion
3. Dithering
Binary Picture Processing
The 8-bit image data is converted into 1-bit data (black and white image data). This is done
when the user selects Text 2 or Special 1. The threshold for deciding whether a pixel is
black or white cannot be adjusted.
Error Diffusion
Error diffusion reduces the difference in contrast between light and dark areas of a halftone
image. Each pixel is corrected using the difference between it and the surrounding pixels.
The corrected pixels are compared with an error diffusion matrix.
Error diffusion is applied when the user selects Text 1, Photo 1-3 and Special 2 and 5.
As the final step in error diffusion, a process called Texture Removal is applied to Text 1,
Photo 2, Special 2, and Special 5 by default, but can also be applied to Photo 1 and 3 by
changing the value of SP 4926.
Texture removal uses 256 threshold values in an 8 x 8 matrix. The value of SP 4926
controls the application of Texture Removal for each of the 6 modes listed above. The
settings are as follows:
0: The default value for each mode is used. Text 1, Photo 2, Special 2, and Special 5 have
1: No removal applied.
2 6: Removal applied at the level specified here. The higher the setting (level), the less
clear the image will become (more texture removal).
Dithering
Each pixel is compared with the threshold in a dither matrix. Several matrices are available
to bring out half-tone areas in images such as newspaper-type photographs. Dithering is
only used for Special 3 and Special 4.

6.5.4 VIDEO CONTROL UNIT (VCU)

Fine Character and Image (FCI)
The FCI performs image smoothing. This functions only affects binary picture processed
images for certain original modes.

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Descriptions

a default of 3 (see below) and Photo 1 and 3 have a default of 1.

Image Processing

Usually, binary picture processing generates jagged edges on characters, as shown in the
above illustration. These are reduced using edge smoothing. The FCI changes the laser
pulse duration and position for certain pixels.
Fig. A shows the four possible pulse durations, and Fig. B shows how the laser pulse can
be in one of three positions within the pixel. Fig. C shows an example of how edge
smoothing is used.
FCI smoothing is only effective when Text 2 or Special 1 is selected. There is no SP
adjustment for this.

Printer Gamma Correction

Printer correction corrects the data output from the IPU to the laser diode to account for the
characteristics of the engine components (e.g. drum, laser diode, lenses).
The machine chooses the most suitable gamma curve for the original type selected by the
user. There is no SP adjustment for this.

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Laser Exposure

6.6 LASER EXPOSURE

6.6.1 OVERVIEW

2. Synchronization detector lens

3. Double toroidal lens
4. Shield glass
5. OPC drum
6. 1st mirror

7. 2nd mirror
8. F-theta lens
9. Polygon mirror
10. Cylindrical lens
11. Synchronization detector mirror

1. The LD drive board controls both the laser output and laser synchronization
mechanism.
2. The machine cuts off the power supply to the LD drive board if the front or right
cover is opened.

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Detailed
Descriptions

1. LD unit

Laser Exposure

6.6.2 AUTO POWER CONTROL (APC)

The LD driver IC drives the laser diode. To prevent the intensity of the laser beam from
changing because of the temperature, the machine monitors the current passing through
the laser diode (LD). The machine adjusts the current to the laser diode by comparing it
with the reference level from the reference circuit.
This auto power control is done just after the machine is turned on and during printing.
The laser diode power is adjusted on the production line.

Do not touch the variable resistors on the LD unit in the field.

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Laser Exposure

6.6.3 LD SAFETY SWITCH

To ensure technician and user safety and to prevent the laser beam from inadvertently
switching on during servicing, there are safety switches at the front and right covers.
When the front cover or the right cover is opened, the power supply to the laser diode is
interrupted.
The switches are installed on the +24V line coming from the power supply unit, then the

Detailed
Descriptions

+5VLD is generated from the +24V supply after it goes through the interlock switches.

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Photoconductor Unit (PCU)

6.7 PHOTOCONDUCTOR UNIT (PCU)

6.7.1 OVERVIEW

The PCU consists of the components shown in the above illustration. An organic
photoconductor (OPC) drum (diameter: 30 mm) is used in this machine.
1. Cleaning Blade

6. Development Roller

2. Toner Collection Coil

7. Development Unit

3. Pick-off Pawl

8. Charge Roller

4. OPC Drum

9. Charge Roller Cleaning Brush

5. ID Sensor (see note)

10. Quenching Lamp (see note)

-21. The ID sensor and quenching lamp are not included in the PCU.

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Photoconductor Unit (PCU)

6.7.2 DRIVE

The main motor [A] drives the drum [B] through a series of gears and the drum drive shaft
[C]. The main motor assembly includes a drive controller, which outputs a motor lock signal

Detailed
Descriptions

when the rotation speed is out of the specified range.

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Drum Charge

6.8 DRUM CHARGE

6.8.1 OVERVIEW

This copier uses a drum charge roller to charge the drum. The drum charge roller [A]
always contacts the surface of the drum [B] to give it a negative charge of 950 V.
The high voltage supply board gives a negative charge of 1700 V to the drum charge
roller through the screw [C] and terminal plate [D]. This voltage can be changed using SP
2001 1.

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Drum Charge

6.8.2 CHARGE ROLLER VOLTAGE CORRECTION

Correction for Environmental Conditions

temperature and humidity around the drum charge roller. The higher the temperature or
humidity is the higher the applied voltage required.
To compensate, the machine uses the ID sensor to measure the effects of current
environmental conditions. For this measurement, the process control parameters are
balanced so that any small change in drum potential caused by environmental effects is
reflected in a change in the amount of toner transferred to the drum.
This measurement is made immediately after the ID sensor pattern for toner density control.
Immediately after making ID sensor pattern [A], the charge roller voltage stays the same,
but the development bias goes up to 600 V; as a result the drum potential is reduced to
650 V. The laser diode is not switched on, and the drum potential is now slightly higher
than the development bias, so a very small amount of toner transfers to the drum. The ID
sensor measures the density of this pattern [B], and the output voltage is known as Vsdp.
This voltage is compared with Vsg (read from the bare drum at the same time).
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Detailed
Descriptions

With a drum charge roller system, the voltage transferred from roller to drum varies with the

Drum Charge

If the humidity drops, the drum potential goes up (to a higher negative voltage) even if the
charge roller voltage supply stays the same (efficiency of voltage transfer is higher with
lower humidity). As a result, less toner is transferred to ID sensor pattern [B]. If the sensor
output reaches a certain point, the drum charge voltage will be reduced.
To determine whether to change the drum charge roller voltage, the machine compares
Vsdp with Vsg.
1. Vsdp/Vsg > 0.95 = Make the drum charge voltage less negative (smaller) by 50 V
2. Vsdp/Vsg < 0.90 = Make the drum charge voltage more negative (larger) by 50 V

6.8.3 ID SENSOR PATTERN PRODUCTION TIMING

The ID sensor pattern is made at the following times. (Not made every page or every job.)
1. During warm-up at power on
2. When the machine starts warming up from energy saver mode and the
temperature is less than the target temperature as set with SP Mode.
3. When the machine starts warming up from energy saver mode and the machine
prints more than 100 prints after generating the p-pattern.

6.8.4 DRUM CHARGE ROLLER CLEANING

Because the drum charge roller [A] always contacts the drum, it gets dirty easily. So, the
cleaning brush [B] also contacts the drum charge roller all the time to clean the surface of
the drum charge roller.

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Development

6.9 DEVELOPMENT
6.9.1 OVERVIEW

The development unit consists of the following parts.

1. Development roller
3. TD sensor
4. Mixing auger 1
5. Doctor blade
This machine uses a single-roller development system. Two mixing augers mix the
developer. The toner density (TD) sensor and image density (ID) sensor (see the
illustration in the PCU section) are used to control the image density on the copy.

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Descriptions

2. Mixing auger 2

Development

6.9.2 DRIVE

The main motor [A] drives the development roller [B] and mixing augers [C] through a train
of gears and the development drive shaft [D]. When the PCU is pushed in, the
development drive shaft engages the development roller gear.
The development drive gears (except for the gears in the development unit) are helical
gears. These gears are quieter than normal gears.

6.9.3 DEVELOPER MIXING

The two mixing augers, [A, B] keep the developer evenly mixed. Mixing auger 2 [A]
transports excess developer, scraped off the development roller [C] by the doctor blade [D],

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Development

towards the front of the machine. Mixing auger 1 [B] returns the excess developer, along
with new toner, to the rear of the mixing assembly. Here the developer is reapplied to the
development roller.

6.9.4 DEVELOPMENT BIAS

This machine uses a negative-positive development system, in which black areas of the
latent image are at a low negative charge (about 154

50 V) and white areas are at a high

negative charge (about 950 V).

To attract negatively charged toner to the black areas of the latent image on the drum, the
high voltage supply board applies a bias of 650 volts to the development rollers
throughout the image development process. The bias is applied to the development roller
shaft [A] through the drive shaft [B].
Detailed
Descriptions

The development bias voltage (650 V) can be adjusted with SP 2201 1.

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Development

6.9.5 TONER SUPPLY

Toner Bottle Replenishment Mechanism

When a toner bottle is placed in the bottle holder unit [A] and the unit is pushed in
completely, toner shutter [B] moves against the side [C] of the PCU. When the toner bottle
holder lever [D] is put back in the original position, the cap [E] on the toner bottle is pulled
away and kept in place by the chuck [F].
The toner supply mechanism transports toner from the bottle to the development unit. The
toner bottle has a spiral groove [G] that helps move toner to the development unit.
To add a new toner bottle, first lift the toner bottle holder. When this is done, the chuck
releases the toner bottle cap into its proper position to prevent toner from scattering.
Then, when the bottle holder unit is pulled out to add a new toner bottle, the toner shutter
shuts to block the opening as a result of pressure from a spring.

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Development

6.9.6 TONER SUPPLY MECHANISM

The toner supply motor [A] drives the toner bottle [B] and the mylar blades [C]. First, the
toner to the slit [D]. When the PCU is installed in the machine, the shutter [E] above the
PCU is opened by the toner bottle holder. Then the toner falls down into the development
unit through the slit and the shutter.

6.9.7 TONER DENSITY CONTROL

Overview
There are four modes for controlling toner supply as shown in the following tables, which
can be changed with by SP 2921. The factory setting is sensor control 1 mode.
Basically, the toner concentration in the developer is controlled using the standard TD
sensor voltage (Vts), toner supply reference voltage (Vref), actual TD sensor output voltage
(Vt), and ID sensor output data (Vsp/Vsg).

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Detailed
Descriptions

toner falls down into the toner bottle holder. The toner supply mylar blades transfer the

Development

The four-toner density control modes are as follows.

Sensor control 1
Mode

Sensor control 1 (SP 2921, 0): Normally use this setting only

Toner supply decision Compare Vt with a reference voltage (Vts or Vref)

Toner is supplied to the development unit when Vt is higher than the
reference voltage (Vts or Vref). This mode keeps the Vref value for
use with the next toner density control.
Toner control process Vts is used for the first toner density control after a new PCU has
been installed, until it has been corrected with the ID sensor output.
Vref is used after Vts has been corrected with the ID sensor output
voltage (corrected during the first toner density control for a new
PCU).
Toner supply amount

Varies

Toner end detection

Performed

Sensor control 2
Mode

Sensor control 2 (SP 2921, 1): For designers use only; do not use
in the field

Toner supply decision Compare Vt with a reference voltage (Vts)

Toner control process

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This toner control process is the same as sensor control 1 mode.

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Development

However, the reference voltage used is always Vts.

Toner supply amount

Varies

Toner end detection

Performed

Fixed control 1
Mode

Fixed control 1 (SP 2921, 2): For designers use only; do not use in
the field

Toner supply decision Compare Vt with a reference voltage (Vts or Vref)

Toner control process

This toner control process is the same as sensor control 1 mode.

Toner supply amount

Fixed (SP 2925)

Toner end detection

Performed

Fixed control 2
Mode

Fixed control 2 (SP 2921, 3): Use temporarily if the TD sensor

needs to be replaced

Toner supply decision None

Toner control process

Toner is supplied every printed page regardless of Vt.

Toner supply amount

Fixed (SP 2925)

Toner end detection

Not performed

Toner Density Sensor Initial Setting

replacing the developer. During TD sensor initial setting, the TD sensor is set so that the
TD sensor output is the value of SP 2926 (default: 2.4 V). This value will be used as the
standard reference voltage (Vts) of the TD sensor.

Toner Concentration Measurement

The toner concentration in the developer is detected once every copy cycle. The sensor
output voltage (Vt) during the detection cycle is compared with the standard reference
voltage (Vts) or the toner supply reference voltage (Vref).

Vsp/Vsg Detection
The ID sensor detects the following voltages.
1. Vsg: The ID sensor output when checking the drum surface
2. Vsp: The ID sensor output when checking the ID sensor pattern
In this way, the reflectivity of both the drum surface and the pattern on the drum are

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Detailed
Descriptions

The TD sensor initial setting (SP 2214: Developer Initialize) procedure must be done after

Development

checked, compensating for any variations in the reflectivity of the pattern on the drum or
the reflectivity of the drum surface.
The ID sensor pattern is made on the drum by the charge roller and laser diode.
Vsp/Vsg is not detected every page or job; it is detected at the following times to decide
Vref.
1. During warm-up at power on
If the machine starts warming up when the fusing temperature is 30C or less (default) after
entering night mode or low power mode (SP 2994 specifies the temperature setting).

Toner Supply Reference Voltage (Vref) Determination

The toner supply reference voltage (Vref) is used for toner supply determination (see
below). Vref is determined using the following data:
1. ID sensor output (Vsp/Vsg)
2. (Vts or the current Vref) - Vt

Toner Supply Determination

The reference voltage (Vts or Vref) is the threshold voltage for determining whether or not
to supply toner. If Vt becomes greater than the reference voltage, the machine supplies
additional toner.
This can be checked using SP 2220.

Toner Supply Motor On Time Determinations

For fixed control mode, the toner supply motor on time is specified by the setting of SP
2925, and does not vary. The default setting is 200 ms for each copy. The toner supply
motor on time for each value of SP 2925 is as follows.
Value of SP2-925

Motor On Time (t = 200 ms)

2t

4t

8t

12t

16t

Continuously

Not supplied

For sensor control modes 1 and 2, the toner supply motor on time is decided by the
following factors.
1. Vt
2. Vref or Vts

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Development

3. TD sensor sensitivity (coefficient: S, value is 0.4)

There are seven levels for toner supply motor on time as shown below.
Level

Decision

Motor On Time (seconds)

(Vts or Vref) < Vt

(Vts or Vref) < Vt (Vts or Vref) + S/8

t x 2 (0.8)

(Vts or Vref) < Vt (Vts or Vref) + S/4

t x 4 (1.6)

(Vts or Vref) < Vt (Vts or Vref) + S/2

t x 8 (3.2)

(Vts or Vref) < Vt

t x 16 (6.4)

Vt (Vts or Vref) + 4S/16 (near-end)

T (30); see note 3

Vt (Vts or Vref) + S (toner end)

T (30); see note 3

(Vts or Vref) + S/16

(Vts or Vref) + 4S/5

t (0.4)

-21. The value of t can be changed using SP 2922 (default: 0.4 second)
-20. The value of T can be changed using SP 2923 (default: 30 seconds)
-19. T (30) means that toner is supplied intermittently in a 1/3 duty cycle (1 s on, 2 s
off) for 30 seconds

6.9.8 TONER SUPPLY IN ABNORMAL SENSOR CONDITIONS

ID Sensor
Readings are abnormal if any of the following conditions occur:
1. Vsg

2.5V

2. Vsg < 3.5V when maximum power (979) is applied

3. Vsp

2.5V

5. Vt

4.5V or Vt

Detailed
Descriptions

4. (Vsg Vsp) < 1.0V

0.2V

The above ID sensor values can be checked using SP 2221.

When this is detected, the machine changes the value of Vref to 2.5 V then does the toner
density control process (in a similar way to sensor control mode 2).
No SC code is generated if the ID sensor is defective.

TD Sensor
The TD sensor output is checked every copy. If the readings from the TD sensor become
abnormal, the machine changes the toner density control mode to fixed supply mode 2,
and the toner supply amount per page is always 200 ms, regardless of the value of SP
2925. If the machine detects the TD sensor error condition 10 times consecutively, an SC
code is generated (SC390) and the machine must be repaired.

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Development

6.9.9 TONER NEAR END/END DETECTION AND RECOVERY

The toner near end and end conditions are detected using the Vt and Vref values, in a
similar way to toner density control.
This is done in all toner supply modes except for fixed mode 2, when toner end is not
detected.

Toner Near End Detection

If Vt is at level 6 (see the table on the previous page) five times consecutively, the machine
enters the toner near end condition and the toner end indicator starts blinking. Then the
machine supplies toner for a certain time, which depends on the setting of SP 2923 (see
the previous page).

Toner Near End Recovery

If the machine detects Vt < (Vref or Vts) + 4S/5 twice consecutively in any of the following
situations, the machine clears the toner near end condition.
1. While in the toner recovery cycle (supplying toner on and off for 30 seconds) after
the machine has detected a toner near end condition.
2. During copying in the toner near end condition.
3. If the front cover is opened and closed for more than 10 seconds while a toner near
end condition exists.

Toner End Detection

There are two situations for entering the toner end condition.
1. When Vt is level 7 three times consecutively, the machine enters the toner end
condition.
2. When 50 copies have been made since entering the toner near end condition. The
number of copies between toner near-end and toner end can be changed using SP
2213.

Toner End Recovery

While turning on the main switch, if the front cover is opened for 10 seconds or more and
then closed while a Toner End condition exists (following toner bottle replacement), the
machine clears the Toner End condition. The recovery procedure is the same as for toner
near end. It takes about two minutes.

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Drum Cleaning and Toner Recycling

6.10 DRUM CLEANING AND TONER RECYCLING

6.10.1 DRUM CLEANING

The cleaning blade [A] removes any toner remaining on the drum after the image is
transferred to the paper. This model uses a counter blade system.
The cleaning blade scrapes off toner remaining on the drum. When toner builds up in the
cleaning unit, toner at the top of the pile is removed by the toner collection coil [B].
To remove the toner and other particles that are accumulated at the edge of the cleaning

Detailed
Descriptions

blade, the drum turns in reverse for about 5 mm at the end of every copy job.

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Drum Cleaning and Toner Recycling

6.10.2 TONER RECYCLING

Toner picked up by the toner collection coil [A], is transported to the opening [B] in the side
of the PCU. Then, this toner falls into the development unit with new toner coming from the
toner bottle and it is all mixed together by mixing auger 1 [C] and used again.

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Paper Feed

6.11 PAPER FEED

6.11.1 OVERVIEW

There are one or two paper trays, each of which can hold 250 sheets.
The paper tray feed stations use a friction pad system. To prevent paper from getting
caught inside the machine when the tray is pulled out, the paper feed roller and shaft do not
separate from the tray when the tray is pulled out.
The two relay sensors are used for paper jam detection. The lower one detects jams when
paper is fed up from the optional paper feed unit.

1. Paper End Sensor

5. Upper Relay Roller

2. Paper Feed Roller

6. Upper Relay Sensor

3. Registration Roller

7. Lower Relay Sensor

4. Paper Size Switch

8. Friction Pad

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Detailed
Descriptions

The components of the paper feed station are as follows.

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Paper Feed

6.11.2 PAPER FEED DRIVE MECHANISM

The main motor [A] drives the pick-up and feed mechanism of both the first and second
paper trays. The paper feed clutches [B] transfer drive from this motor to the paper feed
rollers [C].
When the paper feed clutch turns on, the feed roller starts to feed the paper. The paper
feed clutch stays on until shortly after the registration sensor has been activated.

6.11.3 PAPER FEED AND SEPARATION MECHANISM

The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The
friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to
the feed roller with a spring [C].
The friction pad pressure cannot be adjusted.

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Paper Feed

6.11.4 PAPER LIFT MECHANISM

When the paper tray [A] is closed, projection [B] on the copier frame pushes slider [C] (on
the bottom part of the paper tray) off the bottom plate hook [D]. After the release slide
comes off, compressed springs lift the bottom plate.

Detailed
Descriptions

6.11.5 PAPER END DETECTION

If there is any paper in the paper tray, the paper stack lifts the feeler, the paper end sensor
[A] is deactivated.
When the paper tray runs out of paper, the paper end feeler drops into the cutout [B] in the
tray bottom plate and the paper end sensor is activated.
When the paper tray is drawn out with no paper in the tray, the shape of the paper end
feeler causes it to lift up.

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Paper Feed

6.11.6 PAPER SIZE DETECTION

Paper Tray

SW

A3, 11" x 17"

Off

Off

Off

A4 LEF

Size

On

On

Off

On

Off

Off

A5 LEF, 8 /2" x 14"

Off

On

On

81/2" x 13"

On

Off

On

11" x 81/2"

Off

On

Off

* (Asterisk)

Off

Off

On

A4 SEF, 8 /2" x 11"

ON=Not pushed, OFF=Pushed

There are three paper size micro-switches [A] on the front right plate of the paper tray unit.
The switches are actuated by a paper size actuator [B] behind the paper size indicator
plate, which is on the front right of the tray.
Each paper size has its own actuator, with a unique combination of notches. To determine
which size has been installed, the CPU reads which micro-switches the actuator has
switched off.
The CPU disables paper feed from a tray if the paper size cannot be detected. If the paper
size actuator is broken, or if there is no tray installed, the Add Paper indicator will light.
When the paper size actuator is at the * mark, the paper tray can be set up to
accommodate one of a wider range of paper sizes by using User Tools. If the paper size for
this position is changed without changing the User Tool setting, a paper jam will result.

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Paper Feed

By-pass Tray

The by-pass feed paper size switch [A] monitors the paper width. The side fence is
connected to the terminal plate gear. When the side fences move to match the paper width,
the circular terminal plate rotates over the wiring patterns on the rectangular part of the
paper size switch. The patterns for each paper width in the paper size switch are unique.
North America
CN No. (BICU)

11" x 17"

81/2" x 14"

51/2" x 81/2"

CN136-1

ON/OFF

OFF

OFF

OFF

OFF

CN136-2

OFF

OFF

OFF

ON

OFF

CN136-3 (GND)

OFF

OFF

OFF

OFF

OFF

CN136-4

OFF

ON

OFF

OFF

ON

CN136-5

ON

ON

OFF

OFF

OFF

CN No. (BICU)

A3

A4 SEF

8" x 13"

A5 SEF

CN136-1

ON/OFF

OFF

OFF

OFF

CN136-2

OFF

OFF

OFF

ON/OFF

CN136-3 (GND)

OFF

OFF

OFF

OFF

CN136-4

OFF

ON

ON

OFF

CN136-5

ON

ON

OFF

OFF

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Detailed
Descriptions

Europe/Asia

Paper Feed

6.11.7 SIDE FENCES

If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This
may cause the paper to skew or the side-to-side registration to be incorrect. To correct this,
each side fence has a stopper [A] attached to it. Each side fence can be secured with a
screw, for customers who do not want to change the paper size.

6.11.8 PAPER REGISTRATION

The drive from the main motor [A] is transmitted to the registration roller through the
registration clutch gear [B].
The registration sensor [C] is used for correcting paper skew and for detecting paper
misfeeds.
The cleaning mylar [D] contacts the registration roller. It removes paper dust from the
registration roller so that this dust will not transfer into the development unit through the
drum-cleaning unit.

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Paper Feed

The amount of paper buckle at the registration roller to correct skew can be adjusted with
SP 1003.
If jams frequently occur after registration, SP 1903 can be used to activate the relay clutch
so that the relay roller assists the registration roller in feeding the paper along. When
feeding from the by-pass tray, the by-pass feed clutch is activated, turning the by-pass feed
roller. This feature may be needed when feeding thick paper, and cannot be used for the

Detailed
Descriptions

first paper feed tray.

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Image Transfer and Paper Separation

6.12 IMAGE TRANSFER AND PAPER SEPARATION

6.12.1 OVERVIEW

The transfer roller [A] touches the surface of the drum [B]. The high voltage supply board
supplies a positive current to the transfer roller, which attracts the toner from the drum onto
the paper. The current depends on the paper width, paper type, and paper feed tray.
The curvature of the drum and the discharge plate [C] help the paper to separate from the
drum. The discharge plate is grounded.

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Image Transfer and Paper Separation

Drive from the drum through a gear [D] turns the transfer roller.

6.12.2 IMAGE TRANSFER CURRENT TIMING

There are two transfer current levels: low and high. The image transfer procedure is as
follows:
1. When the CPU receives the image writing start signal, the CPU instructs
the high voltage supply board to supply +10 microamperes (low transfer
current level) to the roller. This prevents any positively charged toner on
the drum surface from transferring to the transfer roller.
2. At a certain time after the low transfer current has been supplied to the
roller, high transfer current is applied to the roller to transfer the toner to
the paper (see the table below).
3. After the trailing edge of the paper has passed through the roller, transfer
current turns off. In multiple copy mode, the transfer current shifts again to
the low transfer current.
The high transfer current levels (default) are as shown in the following table. With SP 2301,
the high transfer current level used for the paper feed trays, duplex tray, by-pass tray, and

By-pass Tray
(Thick/OHP)

Paper Tray/

By-pass Tray

By-pass Tray

(Special/

(Normal)

Envelope)

Duplex

Duplex

(2nd Side)

(2nd Side)

A3/A4 LEF

11

12

13

12

17

DLT

12

18

15

18

17

B4 SEF

12

12

15

12

18

LT SEF

17

17

15

17

24

A4 SEF

21

15

28

15

24

B5 SEF

22

19

28

19

22

A5 SEF

22

19

28

19

28

HLT SEF

22

19

28

B6 SEF

22

19

28

A6 SEF

22

19

34

22

19

34

Post card/
Envelope

Be careful when increasing the transfer current. This may cause a ghosting effect, in which
part of the image at the top of the page is repeated lower down the page at a lower density.

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Detailed
Descriptions

cleaning an be adjusted.

Image Transfer and Paper Separation

In the worst case, it may also damage the OPC drum.

6.12.3 TRANSFER ROLLER CLEANING

If the paper size is smaller than the image, or if a paper jam occurs during printing, toner
may be transferred to the roller surface. To prevent the toner from transferring to the back
side of the printouts, the transfer roller requires cleaning before the next printing run.
During transfer roller cleaning, the high voltage supply unit supplies a negative cleaning
voltage (about 1 kV) to the transfer roller. Any negatively charged toner on the transfer
roller is then transferred back to the drum. Then a positive cleaning current (+10
microamperes) is applied to the transfer roller to push back to the drum any positively
charged toner on the transfer roller.
The machine goes through the cleaning mode in the following conditions:
1. Before starting the printing job (only if enabled with SP 2996; note that the default
setting is off).
2. Just after the power is switched on.
3. After a copy jam has been cleared.
4. After 10 or more sheets of paper have been copied and the copy job has finished.
Also, the transfer roller cleaning current can be adjusted using SP 2301 4.

6.12.4 PAPER SEPARATION MECHANISM

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Image Transfer and Paper Separation

The discharge plate [A] and the drum curvature of the drum help the paper to separate

Detailed
Descriptions

away from the drum. The discharge plate is grounded.

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Image Fusing and Paper Exit

6.13 IMAGE FUSING AND PAPER EXIT

6.13.1 OVERVIEW

1. Paper exit roller

2. Exit sensor
3. Hot roller strippers
4. Pressure roller
5. Cleaning roller
6. Pressure spring

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7. Fusing lamps
8. Thermistor
9. Thermostat
10. Hot roller
11. Thermostat

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Image Fusing and Paper Exit

6.13.2 FUSING UNIT DRIVE AND RELEASE MECHANISM

Fusing Unit Drive

The main motor [C] drives the fusing unit through a gear train, and drives the paper exit
rollers [A] through the timing belt [B].

Drive Release Mechanism

When the right door [I] is open, the spring [G] pushes the top end of the gear holder [F] to
right door, the mechanical link [H] pushes the spring [G]. The gear holder turns
counterclockwise by the force of another spring [D], and engages with the fusing-unit drive
gear.

Contact/Release Control
The drive power is not transmitted to the fusing unit during warming up when the fusing
temperature (at the start) is 18C or higher. The drive power is transmitted when the fusing
temperature is less than 18C. This contact/release control is based on the following
conditions.

SM

Fusing Temp.

Contact/Release

18C or higher

Release

Less than 18C

Contact

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Detailed
Descriptions

the right. The drive gear is released from the fusing-unit drive gear [J]. When you close the

Image Fusing and Paper Exit

The hot roller [L] takes a shorter time to become hot enough if it is not turning during
warming up. When, however, the fusing temperature (at the start) is low, the temperature of
the hot-roller surface may become uneven.
You can disable this control (

p.5-3).

Drive Release Solenoid

Solenoid

Drive gear

Off

Engaged

On

Released

The fusing drive release solenoid [E] is on the rear end of the gear holder. When the
solenoid is off, the spring [D] pulls the gear holder, and the drive gear engages with the
fusing unit drive gear. When the solenoid is on, it pulls the top end of the gear holder to the
right, and the gear holder turns clockwise. As a result, the drive gear is released from the
fusing unit drive gear.
The release solenoid comes on when you turn on the main switch if the fusing temperature
is 18C or higher. The solenoid releases the drive gear from the fusing unit drive gear. The
fusing lamps heat the hot roller [L] more effectively since the heat is not conducted to the
pressure roller [K]. When the hot roller becomes hot enough, the release solenoid turns off,
letting the drive gear engage with the fusing unit drive gear.

6.13.3 FUSING ENTRANCE GUIDE SHIFT

The entrance guide [A] is adjustable for paper thickness to prevent creasing. The outer
screw holes [B] on each side are used as the default setting.
If creasing occurs frequently in the fusing unit, adjust the entrance guide to the right, by

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Image Fusing and Paper Exit

securing it with the inner holes [C]. This allows more direct access to the gap between the
hot roller and the pressure roller.

6.13.4 PRESSURE ROLLER

The pressure springs [A] constantly apply pressure between the hot roller [B] and the
pressure roller [C]. Applied pressure can be changed by adjusting the position of the
pressure springs. The spring is positioned at the end [D] as the default setting.

6.13.5 FUSING TEMPERATURE CONTROL

Detailed
Descriptions

Overview

There are two fusing lamps (not identical), two thermistors, and four thermostats.
The fusing temperature is controlled using the thermistors [A].
The CPU checks the output from the fusing thermistor once every 1.5 seconds. The CPU
decides how long the lamps must be switched on during the next 1.5 seconds by
comparing the following temperatures:

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Image Fusing and Paper Exit

1. The center thermistor temperature and the target center temperature

2. The end thermistor temperature and the target end temperature
The fusing lamp works to maintain a target fusing temperature of 160C during copying.

Temperature Control
According to the operation mode, the fusing temperature is controlled. The diagram
illustrates the transition of fusing temperature. After you turn the main switch on, the fusing
temperature rises from the room temperature (t0) to one of the specified temperatures. You
can adjust some of the temperatures.

A1: Regular Start Mode/A2: Cold Start Mode (SP 1107 1-2)
Turning the fusing lamp on and off may affect the voltage of the power source in the room,
causing the fluorescent lights in the room to flicker. To lighten this problem, you can reduce
the checking repetition to 20 times.
When machine initialization ends, the fusing temperature is set to one of the following
temperatures:
1. The Standby Temperature (T2: SP 1105 3-4) when there is no print job.
2. The First Print Temperature when the copier has received a print request during
machine initialization.
You cannot directly adjust the First Print Temperature. This temperature is 10C higher (up
to 185C) than the Copying Temperature (

p.3-60).

C: Copying Mode
When the copier is making copies, the fusing temperature is set to one of the following
temperatures:
1. The Warm Up Temperature (SP 1105 1-2) to output the first print after the Low
Power Mode (

p.3-60)

2. The Copying Temperature (T4: SP 1105 5-6) to output the second print (and after
the second)

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Image Fusing and Paper Exit

You can raise the Warm Up Temperature to make better the fusing quality of the first print.
While the copier is adjusting the fusing temperature to the Warm Up Temperature, the
message "Copy starts after warm up" is displayed.
c : Thick Paper Mode
When the machine is making copies on thick paper, the fusing temperature is set to the
Thick Paper Temperature (SP 1105 9-10). When thick paper reaches the registration
sensor, the copier checks the fusing temperature, and executes one of the following
processing:
1. Stops feeding the thick paper (and keeps it at the registration sensor) and waits for
the fusing temperature to reach the predefined temperaturethe temperature 5C
lower than the Thick Paper Temperature. (The fusing temperature keeps rising
until it reaches the Thick Paper Temperature while the thick paper travels from the
registration sensor to the fusing unit.)
2. Continues feeding paper and executes the print job if the fusing temperature is
high enough.
b1/b2: Standby Mode
When the copier is not making copies, the fusing temperature is set to the Standby
Temperature (T2: SP 1105 3-4). You can adjust this temperature. However, if you have
raised this temperature, the BICU may be unable to generate a SC code in the event of
fusing lamp error.
While in the Standby Mode, the copier checks the fusing temperature every 1.5 seconds
(G: SP 1108 1). Turning on and off the fusing lamp may affect the voltage of the power
trouble, you can adjust the control period. However, if you elongate this period (to two
seconds or longer), the BICU may be unable to generate a SC code in the event of a fusing
lamp error.
e: Low Power Mode
When the Energy Saver Timer (

> System Settings > Timer Settings > Energy Saver

Timer) expires, the fusing temperature is set to the Low Power Temperature (T1: SP 1105
7-8).

6.13.6 OVERHEAT PROTECTION

This machine protects its hardware from overheat by three features. Normally, the first
feature can fully protect the hardware. The second feature works as the fail-safe feature for
the first one. The third feature works as the fail-safe feature for the second one.
First Feature:
If the fusing temperature reaches 230C (or higher) and stays so for one second, the

SM

6-63

B245/B276/B277

Detailed
Descriptions

source (in the room), causing the fluorescent lights (in the room) to flicker. To lighten such

Image Fusing and Paper Exit

controller turns the fusing lamp off. In a case like this, SC543 or SC553 shows.
Second Feature:
If the fusing feature reaches 250C, the controller cuts off the 24V line. (The fusing lamps
are on the 24V line.)
Third Feature:
Two thermostats are attached on each line of the two fusing lamps. (four thermostats in
total). One of the two thermostats cuts the power supply to the fusing lamp at 179C, and
the other cuts the power supply at 180C. (Note that the thermostat temperature is
somewhat lower than the fusing temperature.)

B245/B276/B277

6-64

SM

Duplex Unit

6.14 DUPLEX UNIT

6.14.1 OVERALL

The printed page from the fusing unit goes straight through to the exit tray, or upward to the
If the user selects duplex mode, the page is directed to the inverter tray, then reversed
through the duplex unit, and back into the machine for printing the second side.
1. Duplex Inverter Roller

5. Duplex Exit Sensor

2. Duplex Entrance Sensor

6. Lower Transport Roller

3. Upper Transport Roller

7. Junction Gate

4. Middle Transport Roller

8. Duplex Inverter Sensor

SM

6-65

B245/B276/B277

Detailed
Descriptions

inverter section, depending on the position of the junction gate.

Duplex Unit

6.14.2 DRIVE MECHANISM

1. Duplex Inverter Roller

4. Duplex Transport Motor

2. Duplex Inverter Motor

5. Lower Transport Roller

3. Upper Transport Roller

6. Middle Transport Roller

6.14.3 BASIC OPERATION

To increase the productivity of the duplex unit, copies are printed as follows.
- Larger than A4 Short-edge/LT Short-edge The paper feed path can hold only one sheet of copy paper at a time.
Example: 8 pages. The number [A] in the illustration shows the order of pages. The number
[B] in the illustration shows the order of sheets of copy paper (if black, this indicates the
second side).

B245/B276/B277

6-66

SM

- Up to A4 Short-edge/LT Short-edge The paper feed path can hold two sheets of copy paper.
Example: 8 pages. The number [A] in the illustration shows the order of pages. The number
[B] in the illustration shows the order of sheets of copy paper (if black, this indicates the
second side).

SM

6-67

B245/B276/B277

Detailed
Descriptions

Duplex Unit

Duplex Unit

B245/B276/B277

6-68

SM

Duplex Unit

During duplex copying, the inverter gate solenoid [A] switches on and the junction gate [B]
switches over to direct the paper to the inverter. When the paper trailing edge reaches the
duplex inverter sensor [C], the inverter roller [D] reverses its rotation direction and the
paper goes to the duplex unit. The paper is then sent to the mainframe registration rollers
to print the reverse side.
If there are two or more copies being made with A4/81/2" x 11" SEF (or smaller), the next
sheet waits at the registration sensor for the current sheet to exit the inverter.

SM

6-69

B245/B276/B277

Detailed
Descriptions

6.14.4 FEED IN AND EXIT MECHANISM

Energy Saver Modes of Basic Machines

6.15 ENERGY SAVER MODES OF BASIC MACHINES

This section illustrates the energy saver modes of the basic machine (the machine without
the optional controller). For the energy saver modes of the DDST machine (the machine
with the optional controller), see the section of "Energy Saver Modes of DDST Machines".

6.15.1 OVERVIEW

The machine has two energy-saver modes: the Low Power Mode and the Night/Off Mode.
The table lists the status of several components. For the fusing temperature, see the
section of "Fusing Temperature Control".
Operation panel

Engine

Exhaust fan

Operating Mode*

On

On

On

Low Power Mode

Off

On

Off

Night/Off Mode
*

Off

**

Off

Off

The "Operating Mode" here refers to all the modes (and status) other than the Low Power

Mode and Night/Off Mode. Actual power consumption (during the Operating Mode)
depends on job status and environmental conditions.
**

The SRAM is alive and backs up the engine controller.

B245/B276/B277

6-70

SM

Energy Saver Modes of Basic Machines

6.15.2 AOF
When AOF is off, the engine controller is unable to start the Night/Off Mode. The user
should keep AOF on (

> System Settings > Key Operator Tools > AOF).

6.15.3 TIMERS
The engine controller references the Energy Saver Timer to start the Low Power Mode,
and references the Auto Off Timer to start the Night/Off Mode. The user can set these
timers (

> System Settings > Timer Settings).

The Energy Saver Timer and the Auto Off Timer start at the same time (t0) when the
machine ends all jobs or when the user ends all manual operations. Note that the Auto Off
Timer does not wait for the Energy Saver Timer. Therefore, if the user specifies a smaller
value in the Energy Saver Timer, the Auto Off Timer expires earlier than the Energy Saver
Timer. In a case like this, the Low Power Mode is not activated. Instead, the engine
controller starts the Night/Off Mode when the Auto Off Timer expires.
Specified value

Low Power Mode

Night/Off Mode

Energy Saver Timer > Auto Off Timer

Can start

Can start

Energy Saver Timer = Auto Off Timer

Cannot start

Can start

Energy Saver Timer < Auto Off Timer

Cannot start

Can start

6.15.4 RECOVERY
Any of the following operations brings the machine back to the Operating Mode:
Detailed
Descriptions

1. The power switch is pressed.

2. Originals are set on the document feeder.
3. The platen cover (or document feeder) is opened.

SM

6-71

B245/B276/B277

Energy Saver Modes of DDST Machines

6.16 ENERGY SAVER MODES OF DDST MACHINES

This section illustrates the energy saver modes of the DDST machine (the machine with
the optional controller). For the energy saver modes of the basic machine (the machine
without the optional controller), see the section of "Energy Saver Modes of Basic
Machines".

6.16.1 OVERVIEW

The machine has three energy-saver modes: the Low Power Mode, the Transit Mode, and
the Night/Off Mode. The Transit Mode continues for about two seconds (probably, the user
does not recognize this mode when it occurs). The table lists the status of several
components. For the fusing temperature, see the section of "Fusing Temperature Control".
Operation panel

Engine

Exhaust fan

Operating Mode*

On

On

On

Low Power Mode

Off

On

Off

Transit Mode

Off

On

Off

Night/Off Mode

Off

Off**

Off

The "Operating Mode" here refers to all the modes (or status) other than the Low Power

B245/B276/B277

6-72

SM

Energy Saver Modes of DDST Machines

Mode and Night/Off Mode. Actual power consumption (during the Operating Mode)
depends on job status and environmental conditions.
**

The SRAM is alive and backs up the engine controller.

6.16.2 AOF
See "" in the section of "Energy Saver Modes of Basic Machines".

6.16.3 TIMERS
The Energy Saver Timer and Auto Off Timer start at the same time (t0) when the machine
ends all jobs, when the user ends all manual operations, or when the controller starts the
default application program (the program specified by the user [

> System Settings >

General Features > Function Priority]). The default application program starts when the
System Auto Reset Timer expires (

> System Settings > Timer Settings > System Auto

Reset Timer).
For more information, see "s" in the section of "Energy Saver Modes of Basic Machines".

6.16.4 RECOVERY
Any of the following operations brings the machine back to the Operating Mode:
1. The power switch is pressed.
2. Originals are set on the document feeder.
3. The platen cover (or document feeder) is opened.
4. The controller receives a job over the network or the telephone line.

Detailed
Descriptions

5. An SC code is generated.

SM

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B245/B276/B277

SPECIFICATIONS

General Specifications

7. SPECIFICATIONS
7.1 GENERAL SPECIFICATIONS

Configuration:

Desktop

Copy Process:

Dry electrostatic transfer system

Originals:

Sheet/Book/Object

Original Size:

Maximum A3/11" x 17"

Maximum:

A3/11" x 17"
A5 LEF/81/2" x 51/2" (Paper tray),

Minimum:

Copy Paper Size:

A6 SEF/51/2" x 81/2" (Bypass)

Custom sizes in

Width: 90 297 mm (3.55" 11.69"),

the bypass tray:

Length: 148 600 mm (5.83" 23.62")

NOTE: Physically, the by-pass tray can handle the following

size (but this size is not recognized by the application
software):
Width: 305 mm
Length: 1,260 mm

Reproduction Ratios:

Bypass: 52 162 g/m2, 14 43 lb.

3 enlargement and 4 reduction
A4/A3 Version

LT/DLT Version

200%

155%

141%

129%

122%

121%

100%

100%

93%

93%

82%

78%

71%

65%

50%

50%

Enlargement
Full Size

Reduction

Zoom:

50% to 200%, in 1% steps

Power Source:

Taiwan:

110 V, 60 Hz, 12 A

Korea:

220 V, 60 Hz, 7 A

SM

7-1

B245/B276/B277

Specifications

Copy Paper Weight:

Paper Tray: 60 90 g/m2, 16 24 lb.

General Specifications

Power Consumption:

North and South America:

120 V, 60 Hz, 12 A

Europe, Asia:

220 240 V, 50/60 Hz, 7 A

Full System:

Not above 1.28 kW

Off Mode (DDST):

Not above 10 W

Off Mode (Basic):

Not above 1 W

-16. Full system - Maximum possible power consumption

(any combination of mainframe and options), excluding
optional heaters, key counter, fax unit, and printer
controller.
Standby (Mainframe/Full system): Not above 40 dB(A)
Operating (Mainframe only):

Not above 62 dB(A)

Operating (Full System):

Not above 66 dB(A)

Noise Emission:
-16. The above measurements were made in accordance
with ISO 7779. Measurements were taken from the
normal position of the operator.
B245/B276/B268: 550 x 568 x 420 mm (21.7" x 22.4" x 16.5")
B269/B277: 587 x 568 x 558 mm (23.1" x 22.4" x 23.0")
Dimensions (W x D x H):

Measurement Conditions
1. With bypass feed table closed
2. Without the A(R)DF
B245: 35 kg (78 lb.)
B268/B276: 44 kg (96 lb.)

Weight:

B269/B277: 47 kg (103 lb.)

(Excluding A(R)DF, platen cover, toner, and developer)

Copying Speed in Multicopy Mode (copies/minute):

Mode

B245 B276 B277

1-sided
Memory copy
1-sided

A4

DF 1-to-1

LEF/11"

B245/B276/B277

A3 SEF/11" 17"

10

11

A4 LEF/11" x 81/2"

15

16

20

A3 SEF/11" 17"

15

16

18

7-2

SM

General Specifications

Mode

B245 B276 B277

x 8 /2"
1-sided

A3 SEF/11"
Memory copy

2-sided

17"

A4 LEF/11" x 81/2"

20

-16. Measurement Conditions:

-47219724.

Figures are for one-sided original to one-sided copy except where stated

otherwise
-47219723.

Not APS mode

-47219722.

100% size

Warm-up Time:

Basic model: Less than 10 seconds (at 20C [68F])

DDST model: Less than 10 seconds (at 20C [68F])
Not more than 6.5 seconds
Measurement Conditions
1. From the ready state, with the polygonal

First Copy Time:

mirror motor operating.

2. A4/LT copying
3. Not APS mode
4. 100%size
5. Paper feed from the upper tray

Copy Number Input:

Numeric keypad, 1 to 99 (increment, decrement)

Manual Image Density:

5 steps

Automatic Shut-off:

Default is 60 seconds. Can be set from 10 to 999 seconds

with user tools.
Default is 1 minute. Can be set from 1 to 240 minutes with
user tools.

Specifications

Automatic Reset:

Paper Tray:
1. 250 sheets (B245/B276/B268)
2. 250 sheets x 2 (B277/B269)
Copy Paper Capacity:

Optional Paper Tray Unit:

1. 500 sheets x 1, or 500 sheets x 2
Bypass Tray:
1. 100 sheets (sheets up to 432 mm [17"])

SM

7-3

B245/B276/B277

General Specifications

2. 40 postcards
3. 10 envelopes
Copy weight: 80 g/m2 (20 lb.)
Toner Replenishment:

Cartridge replacement (260 g/cartridge)

1. Platen cover
2. Auto document feeder
3. Auto-reverse document feeder (B269/B277 only)
4. Paper tray unit (1 tray)
5. Paper tray unit (2 trays)

Optional Equipment:

6. 1-bin tray (B269/B277 only)

7. Tray heater (B269/B277 only)
8. Optics anti-condensation heater
9. DDST controller board
Toner Yield:
Copy-Tray Capacity

9k copies (A4 LEF, 6% full black, 1 to 2 copying, normal text

mode)
250 sheets
Basic Model: 16 MB (BICU)

Memory

DDST Model: 16 MB (BICU) + 32 MB Controller

DDST + NIC Model: 16 MB (BICU) + 64 MB Controller

Duplex Unit (B269/B277 only)

Copy Paper Size:
Copy Paper Weight:

B245/B276/B277

Maximum A3/11" x 17"

Minimum A5/81/2" x 11"
64 90 g/m2 (20 24 lb.)

7-4

SM

Supported Paper Sizes

7.2 SUPPORTED PAPER SIZES

7.2.1 ORIGINAL SIZE DETECTION
North America, Europe, Asia, Taiwan
Size (W x L)

A3 SEF

North America

Europe/Asia/Taiwan

Platen

ADF

Platen

ADF

297 x 420 mm

B4 SEF

257 x 364 mm

A4 SEF

210 x 297 mm

A4/LT

A4/LT

A4 LEF

297 x 210 mm

A4/LT

A4/LT

B5 SEF

182 x 257 mm

B5 LEF

257 x 182 mm

A5 SEF

148 x 210 mm

A5 LEF

210 x 148 mm

Sa

B6 SEF

128 x 182 mm

B6 LEF

182 x 128 mm

8K SEF

267 x 390 mm

16K SEF

195 x 267 mm

16K LEF

267 x 195 mm

DLT SEF

11" x 17"

SEF

11" x 15"

LG SEF

81/2" x 14"

A4/LT

A4/LT

LT SEF

8 /2" x 11"
1

LT LEF

11" x 8 /2"

A4/LT

A4/LT

HLT SEF

51/2" x 81/2"

HLT LEF

81/2" x 51/2"

F/GL (F4) SEF

8" x 13"

Foolscap SEF

8 /2" x 13"

Folio SEF

81/4" x 13"

USB4 SEF

10" x 14"

Eng Quarto SEF

8" x 10"

Eng Quarto LEF

10" x 8"

Key:

SM

7-5

B245/B276/B277

Specifications

Paper

Supported Paper Sizes

X:

Detected

O:

Not detected

F:

Detected as F (81/2" x 13")

S:

Detected as specified

A4/LT:

Detected as A4 or LT as specified

-21.

When the settings of SP 4305 1 is "1: A4/LT," the settings of SP 4303 is

invalidated (A5 LEF is not detected).

China, Korea
Paper

Size (W x L)

A3 SEF

China/Korea

China/Korea (localized)

Platen

ADF

Platenb

ADFc

297 x 420 mm

B4 SEF

257 x 364 mm

A4 SEF

210 x 297 mm

A4 LEF

297 x 210 mm

B5 SEF

182 x 257 mm

B5 LEF

257 x 182 mm

A5 SEF

148 x 210 mm

A5 LEF

210 x 148 mm

B6 SEF

128 x 182 mm

B6 LEF

182 x 128 mm

8K SEF

267 x 390 mm

16K SEF

195 x 267 mm

16K LEF

267 x 195 mm

DLT SEF

11" x 17"

SEF

11" x 15"

LG SEF

81/2" x 14"

LT SEF

81/2" x 11"

A4/LT

A4/LT

A4/LT

A4/LT

LT LEF

11" x 8 /2"
1

HLT SEF

5 /2" x 8 /2"

HLT LEF

81/2" x 51/2"

F/GL (F4) SEF

8" x 13"

Foolscap SEF

Folio SEF

B245/B276/B277

8 /2" x 13"
8 /4" x 13"

7-6

SM

Supported Paper Sizes

Paper

Size (W x L)

USB4 SEF

China/Korea

China/Korea (localized)

Platen

ADF

Platenb

ADFc

10" x 14"

Eng Quarto SEF

8" x 10"

Eng Quarto LEF

10" x 8"

Key:
X:

Detected

O:

Not detected

F:

Detected as F (81/2" x 13")

S:

Detected as specified

A4/LT:

Detected as A4 or LT as specified

-21. bChange the settings of SP 4305 1. Adjust the positions of the APS sensors.
-20. cChange the settings of SP 4305 1.

7.2.2 PAPER FEED AND EXIT

Main Frame, Duplex

SM

(W x L)

Main frame tray

China/

North

Korea

America

Europe

Asia/

Duplex

Taiwan

A3 SEF

297 x 420 mm

A3 LEF

420 x 297 mm

B4 SEF

257 x 364 mm

B4 LEF

364 x 257 mm

A4 SEF

210 x 297 mm

A4 LEF

297 x 210 mm

B5 SEF

182 x 257 mm

B5 LEF

257 x 182 mm

A5 SEF

148 x 210 mm

A5 LEF

210 x 148 mm

B6 SEF

128 x 182 mm

B6 LEF

182 x 128 mm

A6 SEF

105 x 148 mm

A6 LEF

148 x 105 mm

DLT SEF

11" x 17"

7-7

B245/B276/B277

Specifications

Paper

Size

Supported Paper Sizes

Paper

DLT LEF
LG SEF

Main frame tray

Size
(W x L)
17" x 11"
1

8 /2" x 14"
1

North

Korea

America

Europe

Asia/

Duplex

China/

Taiwan

LG LEF

14" x 8 /2"

Gov. LG SEF

81/4" x 14"

Gov. LG LEF

14" x 81/4"

LT SEF

8 /2" x 11"
1

LT LEF

11" x 8 /2"

HLT SEF

51/2" x 81/2"

HLT LEF

81/2" x 51/2"

Executive SEF

Executive LEF

10 /2" x 71/4"

F SEF

8" x 13"

F LEF

13" x 8"

Foolscap SEF

7 /4" x 10 /2"

8 /2" x 13"
1

Foolscap LEF

13" x 8 /2"

Folio SEF

81/4" x 13"

Folio LEF

13" x 81/4"

8K SEF

267 x 390 mm

8K LEF

390 x 267 mm

16K SEF

195 x 267 mm

16K LEF

267 x 195 mm

C5 Env. SEF

162 x 229 mm

C6 Env. SEF

114 x 162 mm

DL Env. SEF

110 x 220 mm

Com10 SEF

41/8" x 91/2"

Monarch SEF

3 /8" x 7 /2"

Custom
Key:
X:

Detected (Main frame tray)/Processed (Duplex)

O:

Not detected (Main frame tray)/Not processed (Duplex)

M:

Selected manually

B245/B276/B277

7-8

SM

Supported Paper Sizes

K:

Specified from the key pad

W: 90 to 297 mm L: 148 to 600 mm

Specifications

-21. Custom

SM

7-9

B245/B276/B277

Machine Configuration

7.3 MACHINE CONFIGURATION

B245/B276/B277

7-10

SM

Machine Configuration

Unit/Component

Copier

DDST

Machine Code

Diagram

Copier (1-tray non-duplex model)

B245/B268/B276

[D]

Copier (2-tray with duplex)

B269/B277

[C] + [G]

Platen cover (optional)

B406

[B]

ADF (optional)

B813

[A]

ARDF (optional)

B814

[A]

Paper tray unit1 tray (optional)

B385

[F]

Paper tray unit2 trays (optional)

B384

[E]

1-bin tray (optional, B277 only)

B621

[H]

DDST controller (optional)

B865/B866

[I]

-21. The DDST controller comes with a dedicated controller box and printer/scanner

Specifications

panel.

SM

7-11

B245/B276/B277

Optional Equipment

7.4 OPTIONAL EQUIPMENT

7.4.1 ARDF
Standard sizes
1. Single-sided mode: A3 to A5, 11" x 17" to
51/2" x 81/2"
2. Double-sided mode: A3 to A5, 11" x 17" to
Original Size:

51/2" x 81/2"
Non-standard sizes (Single-sided mode only)
1. Max. width 297 mm
2. Min. width 105 mm
3. Max. length 1260 mm
4. Min. length 128 mm

Original Weight:

Single-sided mode: 40 128 g/m2,10 34 lb.

Double-sided mode: 52 105 g/m2,14 28 lb.

Table Capacity:

50 sheets (80 g/m2, 70 kg)

Original Standard Position:

Center

Separation:

FRR

Original Transport:

Roller transport

Original Feed Order:

From the top original

Reproduction Range:

50 to 200% (Sub scan direction only)

Power Source:

24 and 5 Vdc from the copier

Power Consumption:

50 W

Dimensions (W x D x H):

550 x 470 x 130 mm

Weight:

10 kg (22 lbs)

7.4.2 ADF
Standard sizes (Single-sided mode only):
1. A3 to A5, 11" x 17" to 51/2" x 81/2"
Non-standard sizes (Single-sided mode only):
Original Size:

1. Max. width 297 mm

2. Min. width 105 mm
3. Max. length 1,260 mm
4. Min. length 128 mm

B245/B276/B277

7-12

SM

Optional Equipment

Original Weight:

52 105 g/m2 (14 28 lb)

Table Capacity:

30 sheets (80 g/m2, 22 lb)

Original Standard Position:

Center

Separation:

FRR

Original Transport:

Roller transport

Original Feed Order:

From the top original

Reproduction Range:

50 200%

Power Source:

24 and 5 Vdc (from the main frame)

Power Consumption:

25 W

Dimensions (W x D x H):

550 mm x 470 mm x 90 mm

Weight:

Not above 7 kg (15 lb)

7.4.3 ONE-TRAY PAPER TRAY UNIT

Paper Size

A5 to A3, 51/2" x 81/2" SEF to 11" x 17"

Paper Weight:

60 105 g/m2, 16 28 lb

Tray Capacity:

500 sheets (80 g/m2, 20 lb ) x 1 tray

Paper Feed System:

Feed roller and friction pad

Paper Height Detection:

4 steps (100%, 70%, 30%, Near end)

1. 24 Vdc and 5Vdc (from the copier/printer):
2. 120 Vac (120 V version) from the copier/printer when
the optional tray heater is installed

Power Source:

3. 220 240 Vac (230 V version) from the copier/printer

when the

Power Consumption:
Average:

20 W (Copying/printing) 23 W (Optional Tray

Heater On)
13 W (Copying/printing) 15 W (Optional Tray
Heater On)

Weight:

12 kg (26.4 lb)

Size (W x D x H):

550 mm x 520 mm x 134 mm

Specifications

Max:

optional tray heater is installed

7.4.4 TWO-TRAY PAPER TRAY UNIT

Paper Size

A5 to A3, 51/2" x 81/2" SEF to 11" x 17"

Paper Weight:

60 105 g/m2, 16 28 lb

Tray Capacity:

500 sheets (80 g/m2, 20 lb) x 2 trays

SM

7-13

B245/B276/B277

Optional Equipment

Paper Feed System:

Feed roller and friction pad

Paper Height Detection:

4 steps (100%, 70%, 30%, Near end)

1. 24 Vdc and 5Vdc (from the copier/printer):
2. 120 Vac (120 V version) from the copier/printer when
the optional tray heater is installed

Power Source:

3. 220 240 Vac (230 V version) from the copier/printer

when the

optional tray heater is installed

30 W (Copying/printing) 23 W (Optional Tray

Max:

Heater On)

Power Consumption:
Average:

17 W (Copying/printing) 15 W (Optional Tray

Heater On)

Weight:

25 kg (55 lb)

Size (W x D x H):

550 mm x 520 mm x 271 mm

7.4.5 ONE-BIN TRAY

Paper Size:

Width: 140 ~ 297 mm

Length: 140 ~ 432 mm

Output Standard Position:

Center

Paper Weight:

60 ~ 105 g/m, 16 ~ 28 lb

Tray Capacity:

100 sheets (A4 LEF 80 g/m2, 20 lb)

Power Source:

5 VDC, 24 VDC (from the copier)

Power Consumption:

Max. 20 W

Weight:

1.55 kg (Base unit: 1.1 kg, Tray: 0.45 kg)

Size (W x D x H):

B245/B276/B277

461 mm x 478 mm x 104 mm

(508 mm x 478 mm x 104 mm when tray extended)

7-14

SM

B813
DOCUMENT FEEDER DF2000

DOCUMENT FEEDER DF2000 B813

TABLE OF CONTENTS
1. OVERALL INFORMATION ..............................................................1
1.1 MECHANICAL COMPONENT LAYOUT........................................................ 1
1.2 ELECTRICAL COMPONENT LAYOUT ......................................................... 2
1.3 DRIVE LAYOUT ............................................................................................ 3

2. DETAILED SECTION DESCRIPTIONS ...........................................4

2.1 ADF B813 AND ARDF B814 ......................................................................... 4
2.2 ORIGINAL SIZE DETECTION....................................................................... 5
2.3 PICK-UP AND SEPARATION ....................................................................... 7
2.4 ORIGINAL TRANSPORT AND EXIT MECHANISM ...................................... 8
2.5 STAMP .......................................................................................................... 9
2.6 TIMING CHARTS ........................................................................................ 10
2.6.1 A3, STAMP MODE ............................................................................. 11
2.7 JAM DETECTION........................................................................................ 12
2.8 OVERALL ELECTRICAL CIRCUIT ............................................................. 13
2.9 FREE RUN .................................................................................................. 14

3. REPLACEMENT AND ADJUSTMENT ..........................................15

3.1 EXTERIOR COVERS .................................................................................. 15
3.1.1 REAR COVER.................................................................................... 15
3.1.2 ORIGINAL TABLE .............................................................................. 15
3.1.3 FRONT COVER ................................................................................. 15
3.1.4 ORIGINAL ENTRANCE GUIDE ......................................................... 15
3.1.5 DF FEED COVER .............................................................................. 16
3.2 FEED UNIT.................................................................................................. 16
3.3 SEPARATION ROLLER .............................................................................. 16
3.4 PICK-UP ROLLER....................................................................................... 17
3.5 FEED BELT ................................................................................................. 17
3.6 ORIGINAL SENSORS (WIDTH, LENGTH, TRAILING EDGE).................... 18
3.7 ORIGINAL SET SENSOR ........................................................................... 19
3.8 TRANSPORT MOTOR ................................................................................ 19
3.9 FEED COVER OPEN SENSOR/ FEED CLUTCH/ROM/DF DRIVE BOARD20
3.10 REGISTRATION SENSOR.................................................................... 21
3.11 PICK-UP SOLENOID............................................................................. 21
3.12 STAMP SOLENOID ............................................................................... 22

SM

B813

MECHANICAL COMPONENT LAYOUT

Document
Feeder
DF2000
B813

1. OVERALL INFORMATION
1.1 MECHANICAL COMPONENT LAYOUT

[Link]

1.
2.
3.
4.
5.

SM

6.
7.
8.
9.

Separation roller
Original feed belt
Pick-up roller
Original entrance guide
Original table

Original exit roller

2nd transport roller
Original exposure guide
1st transport roller

B813

ELECTRICAL COMPONENT LAYOUT

1.2 ELECTRICAL COMPONENT LAYOUT

14
13

4
5

12

11
7

10
9

8
[Link]

1.
2.
3.
4.
5.
6.
7.

B813

8. Original length sensor 1

9. Original trailing edge sensor
10. Original width sensor 1
11. Original width sensor 2
12. Original set sensor
13. Stamp solenoid
14. Registration sensor

DF feed clutch
Feed cover open sensor
DF pick-up solenoid
DF transport motor
DF drive board
DF position sensor
Original length sensor 2

SM

DRIVE LAYOUT

Document
Feeder
DF2000
B813

1.3 DRIVE LAYOUT

8
1
2

1.
2.
3.
4.

SM

[Link]

DF feed clutch
DF transport motor
2nd transport roller
Exit roller

5.
6.
7.
8.

Separation roller
1st transport roller
Original feed belt
Pick-up roller

B813

ADF B813 AND ARDF B814

2. DETAILED SECTION DESCRIPTIONS

2.1 ADF B813 AND ARDF B814
ADF B813 and ARDF B814 are both applicable to model B277 and model B229.
When the copier starts, the controller of the document feeder communicates with
the controller of the copier. The document-feeder controller checks the line speed
of the copier, and decides the line speed of the document feeder. The table lists
the line speeds of ADF B813 and ARDF B814.
B277
ADF B813

100 mm/sec

ARDF B814

100 mm/sec

B229
100 mm/sec (Color mode:
66.7 mm/sec)
100 mm/sec (Color mode:
66.7 mm/sec)

NOTE: The line speed of B277 is 100 mm/sec; the line speed of B229 is 100
mm/sec (Color mode: 66.7 mm/sec).

[Link]

B813

SM

ORIGINAL SIZE DETECTION

Document
Feeder
DF2000
B813

2.2 ORIGINAL SIZE DETECTION

[B]

[C]

[A]
[E]

[D]
[Link]

The DF uses two width sensors (width sensor 1 [A] and width sensor 2 [B]) to
detect the original width, and two length sensors (length sensor 1 [C] and length
sensor 2 [D]) to detect the original length. The DF detects the original size based
on the combination of inputs from these sensors, as indicated in the table on the
next page.
If using a non-standard original size, the user must input the original length at the
operation panel.
The original width sensors have four possible output states: P1 to P4. The output
depends on the position of the ridges on the toothed plate attached to the original
rear fence.
During one-to-one copying, copy paper is fed to the registration roller in advance to
increase the copy speed. The original exit trailing edge sensor [E] monitors the
stack of originals in the feeder, and detects when the trailing edge of the last page
has been fed in. This stops the ADF from causing the feed of an unwanted extra
sheet of copy paper.

SM

B813

ORIGINAL SIZE DETECTION

NA
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

A3 (297 x 420)
B4 (257 x 364)
A4 SEF (210 x 297)
A4 LEF (297 x 210)
B5 SEF (182 x 257)
B5 LEF (257 x 182)
A5 SEF (148 x 210)
A5 LEF (210 x 148)
11" x 17"
11" x 15"
10" x 14"
81/2" x 14"
81/2" x 13"
8" x 13"
81/2" x 11" SEF
11" x 81/2" LEF
8" x 10" SEF
51/2" x 81/2" SEF
81/2" x 51/2" LEF

EU

1
1
2
4
2
3
3

Original
Length 1
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
-

Original
Length 2
ON
ON
ON
ON
ON
ON
ON
ON
-

P1

P2

P3

P4

ON
ON
ON
-

ON
ON
ON
ON
ON
ON
ON
ON

ON
ON
ON
-

ON
ON
ON
ON
ON
-

NA: America (North, Middle, South) EU: Europe, Asia, China, Taiwan
: No
: Yes ON: Paper present
1,
2,
3,
4,

1: In NA, original size 11" x 15" is detected as 11" x 17"

2: In NA, original size 8" x 13" is detected as 81/2" x 14"
3: In NA, original size 8" x 10" is detected as 81/2" x 11"
4: In EU, original size 8" x 13" is detected as 81/2" x 13"

- Original Width Sensor States Width Sensor 1

Width Sensor 2
Detection State

High
High
P1

Low
High
P2

Low
Low
P3

High
Low
P4

Low = Blocked High = Open

B813

SM

PICK-UP AND SEPARATION

Document
Feeder
DF2000
B813

2.3 PICK-UP AND SEPARATION

[D]
[E]
[F]
[C]

[A]

[B]

[Link]

[H]

[G]
[I]

[Link]

An FRR (feed and reverse roller) system is used.

Setting original(s) onto the feed table lifts the original set sensor feeler [A], causing
the original set sensor [B] to issue a signal informing the main CPU that the DF is
ready to start feeding.
When the Start key (C) is pressed, the DF pick-up solenoid [C] turns on, causing
the transport guide [D] and pick-up roller [E] to lower onto the original, while at the
same time causing the original stoppers [F] to drop down to clear the feed path for
the original. After 200 ms, the DF transport motor [G] turns on, feeding the top
original page to the paper feed belt [H], where it is separated by the separation
roller [I].

SM

B813

ORIGINAL TRANSPORT AND EXIT MECHANISM

2.4 ORIGINAL TRANSPORT AND EXIT MECHANISM

[D]

[A]
[B]

[C]

[Link]

When the leading edge of the original reaches the registration sensor at [A], the DF
transport motor turns off. After a short time the DF transport motor turns on again.
The original is fed past the DF exposure glass [B], where it is scanned. It is then
fed through to the 2nd transport roller [C] and fed out by the exit roller [D].
The DF transport motor uses a constant speed to feed the original up to the
registration sensor. When the motor turns on again to feed the original to the DF
exposure glass, however, the speed depends on the selected reproduction ratio. At
100%, the speed is 100 mm/s (Color mode: 66.7mm/sec).

B813

SM

STAMP

Document
Feeder
DF2000
B813

2.5 STAMP

[C]

[A]
[B]
[Link]

This function is only for fax mode. The fax unit includes the stamp.
The stamp solenoid [A] is located between the 2nd transport roller [B] and the exit
roller [C]. The copier controls this solenoid directly.
When the original reaches the stamp position, the DF transport motor stops.
Provided that the page was sent successfully (immediate transmission) or stored
successfully (memory transmission), the stamp solenoid then comes on 300 ms
after the DF motor stops. After stamping, the DF transport motor resumes feeding,
at about 1.3 times the normal speed.
The positioning of the stamp on the original can be adjusted using SP6-010.

SM

B813

B813

10

ON
OFF

ON
OFF

Original Set
Sensor

Registration
Sensor

DISABLE

ENABLE

ON
OFF

Pick-up
Solenoid

FGATE

ON
OFF

DF Feed
Clutch

420mm *2

21.0mm(27.0-5-1mm)

JAM2, 3 *1

JAM4 *1

15mm

15mm

369.1mm

Next Original
Preset

*2 F Gate: This signal goes high when the laser start to wire a pate to the drum.
The distance depends on SP mode setting 6-006-2 and -3.

5mm

50ms

Original
Fed

369.1mm (Paper length - ((Separation

to Regist. Sensor) + 15mm))

Next Original
Preset

Feed, Scanning, Exit

*1 For information about jam conditions, see Section 2.6.

200ms

5mm

50ms

Original
Fed

Feed, Scanning, Exit

JAM1 *1

Feed

Orig. Size
Info

MAX
Transport
CW
Motor
READ
OFF

TXD

RXD

5mm

50ms

Original
Fed

15mm

369.1mm

No Original
Preset

Feed, Scanning, Exit

168.1mm

No Next
Preset

50ms

Original
Exits

200ms

TIMING CHARTS

2.6 TIMING CHARTS

[Link]

SM

SM

11

ON
OFF

ON
OFF

Pick-up
Solenoid

Original Set
Sensor

Stamp

ON
OFF

DISABLE

JAM1 *1

50ms

Original
Fed

420mm *2

21.0mm(27.0-1mm)

JAM2, 3 *1

200mm

Exit

Stamp
Finish

Stamp

Stamp
Position
Stop

*2
71.2mm

50ms

Orig. Length
& Next Orig.
Present

Scanning, Stamp Position Stop

200mm

50ms

JAM4 *1

Original
Fed

Stamp

Exit

200mm

*2
71.2mm

50ms

Orig.
Length & Stamp
No
Original No Next Position Stamp
Finish
Orig.
Set
Stop

Scanning, Stamp Position Stop

*2 F Gate: This signal goes high when the laser start to wire a pate to the drum.
The distance depends on SP mode setting 6-006-2 and -3.

*1 For information about jam conditions, see Section 2.6.

200ms

ENABLE

ON
OFF

DF Feed
Clutch

FGATE

Feed

Orig. Size
Info

MAX
Transport
CW
Motor
READ
OFF

TXD

RXD

168.1mm
50ms

Original
Exits

2.6.1 A3, STAMP MODE

Document
Feeder
DF2000
B813

200ms

TIMING CHARTS

[Link]

B813

JAM DETECTION

2.7 JAM DETECTION

JAM 1: If the registration sensor fails to turn on within x1 ms after the DF
transport motor comes on to feed the original from the original tray.
x1 = 2267 ms
JAM 2: If the registration sensor fails to turn off within x2 ms after the DF
transport motor comes on to feed the original from the original tray.
x2 = 1234 ms
JAM 3: If there is no original at the registration sensor when scanning is started,
even though the sensor had already turned on.
JAM 4: The current original is stopped after the registration sensor detects its
leading edge, but the previous original is still at the scanning position.
JAM 5: If the original stopped at the stamp position is removed.
JAM 6: If the cover is opened or the ADF is lifted up while the ADF is in
operation.
JAM 7: If the DF gate signal (indicating that the original is now in the correct
position for scanning) is not asserted when the original trailing edge
passes the DF exposure glass.
JAM 7 occurs when the original is pulled out while it is being scanned.

B813

12

SM

2.8 OVERALL ELECTRICAL CIRCUIT

The DF CPU controls the DF transport motor, DF feed clutch, DF pick-up solenoid,
and stamp solenoid. The DF CPU also monitors all sensors and provides updated
status when prompted at regular intervals by the mainframe, which may then take
action based on this information. The DF/mainframe connection is checked
automatically immediately after the mainframe is powered on.

Main
Frame

Interface

ADF Control
CPU

Driver
Registration Sensor
Original Set Sensor
DF Position Sensor
Feed Cover Open Sensor
Original Width Sensor 1
Original Width Sensor 2
Original Length Sensor 1
Original Length Sensor 2
Original Trailing Edge Sensor

DF Feed Motor

DF Feed Clutch

Driver

ADF Control Board

DF Pick-up
Solenoid

Stamp Solenoid

[Link]

SM

13

B813

Document
Feeder
DF2000
B813

OVERALL ELECTRICAL CIRCUIT

FREE RUN

2.9 FREE RUN

You can use DIP switch 100 (on the DF control board) to carry out a one-sided free
run.
Mode\Bits
Normal
FR with paper
Feed/Transport Motor Test
Feed Solenoid Test
Feed Clutch Test
Stamp Solenoid Test
Special I/F Test
FR without paper
Transport Motor Test

Bit0
Off
On
On
Off
On
Off
Off
On
On

Bit1
Off
Off
On
Off
Off
On
Off
Off
On

Bit2
Off
Off
Off
On
On
On
Off
Off
Off

Bit3
Off
Off
Off
Off
Off
Off
On
On
On

FR: Free run

Procedure
1. Set bit 1 and/or bit 2 on SW100 (on the DF control board) to ON.
2. Set originals on the original table.
3. The free run starts automatically after about 2 seconds.
4. To stop the run, set SW100 bits 1 and 2 back to OFF. To ensure that the
system correctly resets, turn power off and then back on.

Free Run Process

1. Set originals on the DF table.
2. The first original sheet feeds into the DF.
3. The sensor detects the original.
4. The DF outputs the original to the exit tray.
5. Steps 2 through 4 repeat for each subsequent original sheet. When all
originals have been fed, the DF stops and waits for more.

B813

14

SM

EXTERIOR COVERS

Document
Feeder
DF2000
B813

3. REPLACEMENT AND ADJUSTMENT

3.1 EXTERIOR COVERS
3.1.1 REAR COVER
1. Lift the DF.
2. Unhook the three latches [A] in the
order marked on the DF body.
3. Close the DF.

[A]

4. Open the DF feed cover [B].

5. Rear cover [C] ( x 1)

3.1.2 ORIGINAL TABLE

1. Rear cover (

[Link]

3.1.1)
[F]

2. Original table [D] ( x 2, x 2)

[G]

[C]

[B]

3.1.3 FRONT COVER

1. Open the DF feed cover [B].
2. Original table. (

3.1.2)

3. Front cover [E] ( x 2)

[D]
[E]
[Link]

3.1.4 ORIGINAL ENTRANCE

GUIDE
1. Feed unit (

3.2)

2. Original table (

3.1.2)

3. Roller cover [F]

4. Original entrance guide [G] ( x 4)

SM

15

B813

FEED UNIT

3.1.5 DF FEED COVER

1. Rear cover (

[A]

3.1.1)

2. Original table (
3. Front cover (

3.1.2)

[B]

3.1.3)

4. Clip [A]
5. Strap [B] ( x 1)
6. DF feed cover [C] ( x 2)

[C]
[Link]

3.2 FEED UNIT

[F]

1. Open the DF feed cover [D] and

detach the strap [E] ( x 1).

[E]

[I]

2. Raise the front guide flap [F] to

about a 45-degree angle, and
push the feed unit [G] into the
spring so that it comes free.
NOTE: 1) The feed unit comes off
very easily if you first lift
flap [H] to about a 45degree angle.
2) When reinstalling, be
sure that the lever [I] is
above the pin [J].

[J]
[H]

[D]
[Link]

3.3 SEPARATION ROLLER

1. Feed unit (

[G]

3.2)

[L]

[K]

2. Roller cover [K]

3. Separation roller [L] ( x 1).

[Link]

B813

16

SM

PICK-UP ROLLER

Document
Feeder
DF2000
B813

3.4 PICK-UP ROLLER

[B]

[A]

[C]
[Link]

1. Feed unit (

3.2)

2. Remove 2 clip rings and 1 bushing [A]

3. Pull the shaft [B] part way out at the gear end, so that the pick-up roller [C] can
be taken off.

3.5 FEED BELT

[F]
[D]
[G]

[E]

[Link]

[Link]

1. Feed unit (

3.2)

2. Pick-up roller housing [D]

3. Push down on the lower wings [E] of the tensioning piece [F], so that the
tensioning piece comes free of the shaft.
4. Take the tensioning piece out, and then remove the belt [G].

SM

17

B813

ORIGINAL SENSORS (WIDTH, LENGTH, TRAILING EDGE)

3.6 ORIGINAL SENSORS (WIDTH, LENGTH, TRAILING

EDGE)

[A]

[E]

[Link]

[D]

[F]
[B]

[C]

[Link]

1. Original table (

3.1.2)

2. Sensor platform [A] ( x 3).

3. Length sensors [B], [C] ( x 1 on each sensor)
NOTE: Replace both sensors at the same time, together with the wiring and
connectors.
4. Width sensors [D], [E], and trailing edge sensor [F] ( x 1 on each sensor)
NOTE: Replace all three sensors at the same time, together with the wiring
and connectors.

B813

18

SM

ORIGINAL SET SENSOR

Document
Feeder
DF2000
B813

3.7 ORIGINAL SET SENSOR

[B]
[A]

[Link]

1. Original entrance guide (

3.1.4)

2. Sensor bracket [A] ( x 1)

3. Original set sensor [B] ( x 1)

3.8 TRANSPORT MOTOR

[D]
[E]
[C]
[Link]

1. Rear cover (

3.1.1)

2. Open the wire clamp [C] at the top of the motor bracket [D].
3. Motor bracket [D] ( x 2 , 1 spring)
NOTE: Unhook the spring at the board side.
4. Transport motor [E] ( x 2, x 1)

SM

19

B813

FEED COVER OPEN SENSOR/

FEED CLUTCH/ROM/DF DRIVE BOARD

3.9 FEED COVER OPEN SENSOR/

FEED CLUTCH/ROM/DF DRIVE BOARD
[D]
[B]
[A]

[C]

[E]

[Link]

Exterior
1. Rear cover (

3.1.1)

Feed Cover Open Sensor

2. Sensor bracket [A] ( x 1)
3. Feed cover open sensor [B] ( x 1)

Feed Clutch
2. Feed unit (

3.2)

3. Feed clutch [C] ( x 1, 1 bushing, x 1).

NOTE: Pull the shaft inward until the clutch can be removed.

ROM
2. Replace the ROM [D] on the DF drive board.

DF Drive Board
2. DF drive board [E] ( x 3, all connectors)

B813

20

SM

REGISTRATION SENSOR

Document
Feeder
DF2000
B813

3.10 REGISTRATION SENSOR

[C]
[B]

[A]

[Link]

1. DF feed cover (

3.1.5)

2. Original entrance guide (

3.1.4)

3. Outer turn guide [A] ( x 2)

4. Pop out the inner turn guide [B], and remove the registration sensor [C] ( x
1)

3.11 PICK-UP SOLENOID

[D]

[Link]

1. Rear cover (

3.1.1)

2. Pick-up solenoid [D] ( x 2, x 1)

SM

21

B813

STAMP SOLENOID

3.12 STAMP SOLENOID

[B]

[A]

[D]

[C]

1. Rear cover (

3.1.1)

2. Disconnect the stamp solenoid connector.

NOTE: Pull out the small connector piece from the large connector. (The large
connector itself cannot fit through the hole in the frame.)
3. Lift the ADF upright and pull open the exit guide [A]. Release the front and rear
hooks [B] and open the cover [C].
4. Remove the stamp solenoid [D] ( x 1), and pull it out together with the wire.

B813

22

SM

B814
AUTO REVERSE DOCUMENT FEEDER
DF2010

AUTO REVERSE DOCUMENT FEEDER

DF2010 B814
TABLE OF CONTENTS
1. OVERALL MACHINE INFORMATION............................................ 1
1.1 MECHANICAL COMPONENT LAYOUT........................................................ 1
1.2 ELECTRICAL COMPONENT LAYOUT ......................................................... 2
1.3 DRIVE LAYOUT ............................................................................................ 3

2. DETAILED SECTION DESCRIPTIONS .......................................... 4

2.1 ADF B813 AND ARDF B814 ......................................................................... 4
2.3 ORIGINAL SIZE DETECTION ....................................................................... 5
2.3 PICK-UP AND SEPARATION ....................................................................... 7
2.4 ORIGINAL TRANSPORT AND EXIT ............................................................. 8
2.4.1 SINGLE-SIDED ORIGINALS................................................................ 8
2.4.2 DOUBLE-SIDED ORIGINALS .............................................................. 9
2.4.3 ORIGINAL TRAILING EDGE SENSOR.............................................. 10
2.5 STAMP ........................................................................................................ 11
2.6 TIMING CHARTS ........................................................................................ 12
2.6.1 SINGLE-SIDED ORIGINAL MODE (A3)............................................. 12
2.6.2 SINGLE-SIDED ORIGINAL MODE (A3, STAMP MODE)................... 13
2.6.3 DOUBLE-SIDED ORIGINAL MODE................................................... 14
2.6.4 DOUBLE-SIDED ORIGINAL MODE (STAMP MODE) ....................... 15
2.7 JAM DETECTION........................................................................................ 16
2.8 OVERALL ELECTRICAL CIRCUIT.............................................................. 17
2.9 FREE RUN .................................................................................................. 18

3. REPLACEMENT AND ADJUSTMENT ......................................... 19

3.1 DF EXIT TABLE AND COVER ....................................................................19
3.2 ORIGINAL FEED UNIT................................................................................ 20
3.3 LEFT COVER .............................................................................................. 21
3.4 PICK-UP ROLLER....................................................................................... 22
3.5 FEED BELT ................................................................................................. 23
3.6 SEPARATION ROLLER .............................................................................. 24
3.7 ORIGINAL SET/ORIGINAL REVERSE SENSORS ..................................... 25
3.8 ORIGINAL L/W SENSORS, TRAILING EDGE SENSOR ............................ 26
3.9 FEED CLUTCH, PICK-UP SOL, TRANSPORT MOTOR, FEED MOTOR... 27
3.10 REGISTRATION SENSOR .................................................................... 28
3.11 STAMP SOLENOID AND ORIGINAL EXIT SENSOR ........................... 29

SM

B814

MECHANICAL COMPONENT LAYOUT

ARDF DF2010
B814

1. OVERALL MACHINE INFORMATION

1.1 MECHANICAL COMPONENT LAYOUT

19
18
17

16

15

14

13

12

10

[Link]

11. Reverse Roller

12. Junction Gate
13. Exit Roller
14. Original Exit Sensor
15. Stamp
16. 2nd Transport Roller
17. Original Exposure Guide
18. Registration Sensor
19. 1st Transport Roller

1. Separation Roller
2. Paper Feed Belt
3. Pick-up Roller
4. Original Set Sensor
5. Original Trailing Edge Sensor
6. Original Width Sensor Board
7. Original Length Sensor 1
8. Original Length Sensor 2
9. Original Table
10. Reverse Table

SM

11

B814

ELECTRICAL COMPONENT LAYOUT

1.2 ELECTRICAL COMPONENT LAYOUT

2

17
16

5
6

15

7
8

14

13

9
12

10
11
[Link]

1.
2.
3.
4.
5.
6.
7.
8.
9.

B814

10. DF Feed Motor

11. DF Transport Motor
12. Original Exit Sensor
13. Stamp Solenoid
14. Original Trailing Edge Sensor
15. Original Set Sensor
16. Original Reverse Sensor
17. Registration Sensor

DF Feed Clutch
Feed Cover Sensor
Original Width Sensor Board
Original Length Sensor 1
DF Pick-up Solenoid
Original Length Sensor 2
Junction Gate Solenoid
DF Drive PCB
DF Position Sensor

SM

DRIVE LAYOUT
ARDF DF2010
B814

1.3 DRIVE LAYOUT

4
3
2

10

9
8

1.
2.
3.
4.
5.

SM

[Link]

Separation Roller
Original Feed Belt
Pick-up Roller
DF Feed Clutch
DF Transport Motor

6. DF Feed Motor
7. Reverse Table Roller
8. 2nd Transport Roller
9. Exit Roller
10. 1st Transport Roller

B814

ADF B813 AND ARDF B814

2. DETAILED SECTION DESCRIPTIONS

2.1 ADF B813 AND ARDF B814
ADF B813 and ARDF B814 are both applicable to model B277 and model B229.
When the copier starts, the controller of the document feeder communicates with
the controller of the copier. The document-feeder controller checks the line speed
of the copier, and decides the line speed of the document feeder. The table lists
the line speeds of ADF B813 and ARDF B814.
B277
ADF B813

100 mm/sec

ARDF B814

100 mm/sec

B229
100 mm/sec (Color mode:
66.7 mm/sec)
100 mm/sec (Color mode:
66.7 mm/sec)

The line speed of B277 is 100 mm/sec; the line speed of B229 is 100 mm/sec
(Color mode: 66.7 mm/sec).

[Link]

B814

SM

ARDF DF2010
B814

ORIGINAL SIZE DETECTION

2.2 ORIGINAL SIZE DETECTION

[A]
[B]
[C]

[Link]

The original size detection mechanism consists of the original width sensor board
[A] and two original length sensors-1 [B] and -2 [C]. Based on the combined output
of the length sensors and the width sensor board, the machine can detect the size
of the original. This integrated detection mechanism is detailed in the table on the
next page.
Note that the width sensors terminal plate is attached to the original guide, so the
widths of the originals must all be the same.

SM

B814

ORIGINAL SIZE DETECTION

NA
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

A3 (297 x 420)
B4 (257 x 364)
A4 SEF (210 x 297)
A4 LEF (297 x 210)
B5 SEF (182 x 257)
B5 LEF (257 x 182)
A5 SEF (148 x 210)
A5 LEF (210 x 148)
11" x 17"
11" x 15"
10" x 14"
81/2" x 14"
81/2" x 13"
8" x 13"
81/2" x 11" SEF
11" x 81/2" LEF
8" x 10" SEF
51/2" x 81/2" SEF
81/2" x 51/2" LEF

EU

1
1
2
4
2

3
3

Original
Length 1
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
ON
-

Original
Length 2
ON
ON
ON
ON
ON
ON
ON
ON
-

P1

P2

P3

P4

ON
ON
ON
-

ON
ON
ON
ON
ON
ON
ON
ON

ON
ON
ON
-

ON
ON
ON
ON
ON
-

NA: America (North, Middle, South) EU: Europe, Asia, China, Taiwan
: No
: Yes ON: Paper present
1,
2,
3,
4,

1: In NA, original size 11" x 15" is detected as 11" x 17"

2: In NA, original size 8" x 13" is detected as 81/2" x 14"
3: In NA, original size 8" x 10" is detected as 81/2" x 11"
4: In EU, original size 8" x 13" is detected as 81/2" x 13"

Original Width Sensor Board

Original Width 1
Original Width 2
Original Side
Guide Position

P1

P2

P3

P4

B5SEF/
A5SEF

A4SEF/
A5LEF

B4/B5LEF

A3/A4LEF
[Link]

B814

SM

PICK-UP AND SEPARATION

ARDF DF2010
B814

2.3 PICK-UP AND SEPARATION

[B]
[C]

[A]

[D]
[E]

[B]
[Link]

[F]

[G]
[Link]

The original is set with the image facing up. The original pushes actuator [A] and
the original set sensor [E] is activated.
After pressing the start button, the pick-up solenoid [D] is activated and the lift plate
[C] lifts the original up until it comes in contact with the pick-up roller [B]. The pickup roller then feeds the top sheet of paper.
After being fed from the pick-up roller, the topmost sheet is separated from the
stack by the separation roller and sent to the first transport roller.
The mechanism is an FRR system, consisting of the original feed belt [F] and
separation roller [G].

SM

B814

ORIGINAL TRANSPORT AND EXIT

2.4 ORIGINAL TRANSPORT AND EXIT

2.4.1 SINGLE-SIDED ORIGINALS

[E]
[F]

[A]

[B]
[C]

[D]
[Link]

The DF feed motor feeds the separated original to the first transport roller [A] at
maximum speed. When the registration sensor [B] detects the leading edge, the
motor stops for a short while. Then the feed and transport motors turn on again,
and feed the original through the scanning area at a lower speed (the scanning
area contains the original exposure guide [D] and DF exposure glass [C]). After
scanning, the original is fed out by the second transport roller [E] and exit roller [F].

B814

SM

ORIGINAL TRANSPORT AND EXIT

[G]

ARDF DF2010
B814

2.4.2 DOUBLE-SIDED ORIGINALS

[F]
[H]
[E]

[A]

[D]
[B]
[Link]

[C]

[E]

[A]

[D]
[F]
[Link]

When the registration sensor [B] detects the leading edge of the original, the DF
feed motor (which drives the feed roller) and transport motor (which drives the
transport roller) both switch off. After a brief interval, the transport motor alone
reactivates to drive the first transport roller [A] and second transport roller [G] and
the exit roller [F]. The front side of the original is then scanned.
When the original exit sensor [C] detects the leading edge of the original, the
junction gate solenoid is activated and the junction gate [D] opens. The original is
then transported towards the reverse table [H].
Soon after the trailing edge of the original passes the exit sensor [C], the junction
gate solenoid switches off and the junction gate [D] is closed. When the original
has been fed onto the reverse table, the DF feed motor switches on in reverse. The
original is then fed by the reverse roller [E] and then by the exit roller [F] and first
transport roller [A] to the scanning area (where the reverse side will be scanned).

SM

B814

ORIGINAL TRANSPORT AND EXIT

[H]

[I]
[Link]

[J]
[Link]

The original is then sent to the reverse table [H] a second time to be turned over.
This is done so that the duplex copies will be properly stacked front side down in
the exit tray [J] in the correct order.

2.4.3 ORIGINAL TRAILING EDGE SENSOR

During one-to-one copying, copy paper is fed to the registration roller in advance
(while the original is still being scanned), to increase the copy speed. The trailing
edge sensor monitors the stack of originals in the feeder, and detects when the
trailing edge of the last page has been fed in. The main CPU then stops the copier
from feeding an unwanted extra sheet of copy paper.

B814

10

SM

STAMP
ARDF DF2010
B814

2.5 STAMP

[C]

[A]
[B]
[Link]

This function is only for fax mode.

There is a stamp [A] between the 2nd transport roller [B] and the exit roller [C], and
its solenoid is controlled by the copier directly.
When the original reaches the stamp position, the DF feed motor stops. At 300
milliseconds after stopping the DF feed motor, the stamp solenoid turns on if the
page was sent successfully (immediate transmission) or stored successfully
(memory transmission). After stamping, the DF feed motor starts again to feed out
the document, and its speed is about 1.3 times the normal speed.
The stamping position on the original can be changed by adjusting SP6-010.

SM

11

B814

B814

CW

12

FGATE

Registration
Sensor

Original Exit
Sensor

Original Set
Sensor

DF Pick-up
Solenoid

ON
OFF

ON
OFF

ON
OFF

ON
OFF

ON
OFF

200ms

MAX
READ
OFF

ENABLE
DISABLE

DF Feed Clutch

Feed Motor
Transport Motor

TXD

RXD

JAM#1A

327.6mm

420mm

JAM#6
JAM#2, 3, 5
26.2mm (32.2-5-1mm)

5mm

50ms

JAM#4

50ms
5mm

327.6mm

50ms
5mm

327.6mm

168.1mm

50ms

TIMING CHARTS

2.6 TIMING CHARTS

2.6.1 SINGLE-SIDED ORIGINAL MODE (A3)

[Link]

SM

SM

CW

13

ENABLE
DISABLE

ON
OFF

Stamp

ON
OFF

ON
OFF

ON
OFF

ON
OFF

ON
OFF

FGATE

Registration
Sensor

Original Exit
Sensor

Original Set
Sensor

DF Pick-up
Solenoid

DF Feed Clutch

200ms

MAX
READ
Feed Motor
Transport Motor OFF

TXD

RXD

JAM#1A

420mm

JAM#2, 3, 5 JAM#6
31.2mm

50ms

74.5mm

50ms

200ms

JAM#8

JAM#4

200ms

50ms

31.2mm

JAM#8

200ms

74.5mm

50ms

168.4mm

50ms

2.6.2 SINGLE-SIDED ORIGINAL MODE (A3, STAMP MODE)

ARDF DF2010
B814

TIMING CHARTS

[Link]

B814

B814

CW

MAX
READ
OFF

14

ON
OFF

ON
OFF

ON
OFF

ON
OFF

ON
OFF

FGATE

Registration
Sensor

ENABLE
DISABLE

ON
OFF

ON
Original Reverse
OFF
Sensor

Original Exit
Sensor

Original Set
Sensor

Junction Gate
Solenoid

DF Pick-up
Solenoid

DF Feed Clutch

CW

MAX
READ
Transport Motor OFF

CCW MAX

Feed Motor

TXD

RXD

200ms

50ms

JAM#1A

5mm

36.2mm (32.5-5-1mm)

JAM#2, 3, 5

JAM#6 50.7mm

200ms

32.8mm
JAM#7

JAM#1B

50ms
50ms
5mm

JAM#2, 3, 5
26.2mm

JAM#6

200ms

JAM#2, 5

60mm

JAM#6

JAM#1B

50.7mm

JAM#7

5mm
50ms

50ms

JAM#2, 3, 5
26.2mm

JAM#6

200ms

50.7mm

JAM#7

32.8mm

JAM#1B

50ms
50ms
5mm

JAM#2, 3, 5
26.2mm

JAM#6

200ms

50ms

JAM#6

JAM#2, 5

JAM#1B

50.7mm

JAM#7

168.1mm

50ms

TIMING CHARTS

2.6.3 DOUBLE-SIDED ORIGINAL MODE

[Link]

SM

SM

CW

MAX
READ
OFF

15

ON
OFF

ON
OFF

ON
OFF

ON
OFF

ON
OFF

ENABLE
DISABLE

ON
OFF

Stamp

ON
OFF

FGATE

Registration
Sensor

ON
Original Reverse
OFF
Sensor

Original Exit
Sensor

Original Set
Sensor

Junction Gate
Solenoid

DF Pick-up
Solenoid

DF Feed Clutch

CW

MAX
READ
Transport Motor OFF

200ms

CCW MAX

Feed Motor

TXD

RXD

50ms

JAM#1A

JAM#2, 3, 5
31.2 mm
74.5mm

50ms

200ms

JAM#8

50.7mm

200ms

JAM#7

32.8mm

JAM#1B

50ms

31.2mm

JAM#2, 3, 5

50ms

74.5mm

50ms

200ms

JAM#8

50.7mm

200ms

JAM#2, 5

60mm

50ms

JAM#6

JAM#1B

JAM#7

2.6.4 DOUBLE-SIDED ORIGINAL MODE (STAMP MODE)

ARDF DF2010
B814

50ms

TIMING CHARTS

[Link]

B814

JAM DETECTION

2.7 JAM DETECTION

JAM 1A: If the registration sensor does not turn on within X1 ms after original
feed starts.
X1 = 1,000 ms
JAM 1B: If the registration sensor does not turn on within 953 ms after the
leading edge of the original reaches the original reverse sensor (duplex
mode only)
JAM 2:

If the registration sensor does not turn off within X2 ms after receiving
the feeding signal from the Mainframe and after turning on.
X2 = (Original length/line speed) +2,000 ms

JAM 3:

If there is no original at the registration sensor when scanning is started,

even though the sensor had already turned on.
The operator may then remove the original from the ADF.

JAM 4:

The current original is stopped after the registration sensor detects its
leading edge, but the previous original is still at the scanning position.

JAM 5:

If the original exit sensor does not turn on within X3 ms after receiving
relaying signal from the Mainframe and after the registration sensor
turns on.
X3 = 140 mm/line speed

JAM 6:

If the original exit sensor does not turn off within X4 ms after the original
exit sensor turns on.
X4 = (Original length/line speed) +1,030 ms

JAM 7:

If the original reverse sensor does not turn on within 2,329 ms after the
reversing process begins (Duplex mode only).

JAM 8:

If the original stopped at the stamp position is removed.

JAM 9:

If the cover is opened or the ADF is lifted up while the ADF is in

operation.

JAM 10:

If the DF gate signal (indicating that the original is now in the correct
position for scanning) is not asserted when the original trailing edge
passes the DF exposure glass.
JAM 10 occurs when the original is pulled out while it is being scanned.

B814

16

SM

2.8 OVERALL ELECTRICAL CIRCUIT

The DF CPU controls the transport motor, DF feed motor, DF feed clutch, junction
gate solenoid, stamp solenoid, and pick-up solenoid. The DF CPU also monitors all
DF sensors and provides updated status information when prompted at regular
intervals by the mainframe, which may then take action based on this information.
The DFmainframe connection is checked automatically just after power is
supplied to the mainframe.

Main
Frame

Interface

ADF Control
CPU
DF Feed Motor
Driver
DF Transport
Motor

Registration Sensor
Original Set Sensor
DF Position Sensor
Feed Cover Open Sensor
Original Width Sensor Board
Original Length Sensor 1
Original Length Sensor 2
Original Trailing Edge Sensor
Original Exit Sensor
Original Reverse Sensor

DF Feed Clutch

Junction Gate
Solenoid
Driver
DF Pick-up
Solenoid

ADF Control Board

Stamp Solenoid

[Link]

SM

17

B814

ARDF DF2010
B814

OVERALL ELECTRICAL CIRCUIT

FREE RUN

2.9 FREE RUN

Two types of free runs can be performed by using Dip Switch DPS 100 on the DF
control board. The switch settings are as follows:
DPS 100
Mode\Bits
Normal
One-sided FR with paper
Two-sided FR with paper
Feed/Transport Motor Test
Feed Solenoid Test
Feed Clutch Test
Stamp Solenoid Test
Inverter Solenoid Test
Special I/F Test
One-sided FR without paper
Two-sided FR without paper
Transport Motor Test
Feed Motor Test

Bit0
Off
On
Off
On
Off
On
Off
On
Off
On
Off
On
Off

Bit1
Off
Off
On
On
Off
Off
On
On
Off
Off
On
On
Off

Bit2
Off
Off
Off
Off
On
On
On
On
Off
Off
Off
Off
On

Bit3
Off
Off
Off
Off
Off
Off
Off
Off
On
On
On
On
On

Procedure
1. Turn on SW 1 or 2 (DPS 100 on DF control board).
2. Set the original on the original table.
3. After 2 seconds, the free run will automatically start.
4. To stop the free run, turn all DIP switches OFF, then turn the main power off
and on.

One-sided Free Run Process

1. The originals are set on the original table.
2. The first page of the original is fed into the DF.
3. The sensors detect the original.
4. The original is output to the exit tray.
5. Steps 2-4 above are repeated for any additional originals set on the original
table. If there are no additional originals, the DF will stop and wait.

Two-sided Free Run Process

The process is the same, except that the original reverse cycle is added.

B814

18

SM

DF EXIT TABLE AND COVER

ARDF DF2010
B814

3. REPLACEMENT AND ADJUSTMENT

3.1 DF EXIT TABLE AND COVER

[B]
[C]

[D]
[A]
[Link]

1. Open the left cover.

2. [A] Front cover ( x 2)
3. [B] Rear cover ( x 2). Take care not to break the 3 hooks.
4. [C] Open the reverse table
5. [D] Original exit table ( x 3)

SM

19

B814

ORIGINAL FEED UNIT

3.2 ORIGINAL FEED UNIT

[A]

[Link]

1. Open the left cover.

2. [A] Original feed unit

B814

20

SM

LEFT COVER
ARDF DF2010
B814

3.3 LEFT COVER

[B]

[A]

[Link]

1. Front and rear covers (

3.1)

2. [A] Left cover ( x 2)

3. [B] Lower left stay unit ( x 2)

SM

21

B814

PICK-UP ROLLER

3.4 PICK-UP ROLLER

[A]

[Link]

1. Original feed unit (

3.2)

2. [A] Pick-up roller (1 snap ring)

B814

22

SM

FEED BELT
ARDF DF2010
B814

3.5 FEED BELT

[A]

[Link]

[C]

[B]
[Link]

1. Original feed unit (

3.2)

2. [A] Paper feed guide

3. [B] Belt holders
4. [C] Feed belt

SM

23

B814

SEPARATION ROLLER

3.6 SEPARATION ROLLER

[A]

[C]

[B]
[Link]

1. Lift the original feed guide [A].

2. [B] Separation roller cover
3. [C] Separation roller

B814

24

SM

ORIGINAL SET/ORIGINAL REVERSE SENSORS

ARDF DF2010
B814

3.7 ORIGINAL SET/ORIGINAL REVERSE SENSORS

[A]

[B]

[C]

[D]
[Link]

1. Open the left cover.

2. While pushing the left and right pawls [A], open the original feed guide plate [B].
3. [C] Original set sensor ( x 1)
4. [D] Original reverse sensor ( x 1)

SM

25

B814

ORIGINAL L/W SENSORS, TRAILING EDGE SENSOR

3.8 ORIGINAL L/W SENSORS, TRAILING EDGE SENSOR

[A]

[B]
[C]
[E]

[D]

[Link]

[Link]

1. Open the original table.

2. [A] Upper part of the table ( x 3)
3. [B] Width sensor board ( x 1)
4. [C] Length sensor-1 ( x 1)
5. [D] Length sensor-2 ( x 1)
6. [E] Trailing edge sensor ( x 1)
To ensure proper detection of paper size, after
wiping off the sensor board and terminal
plate with a dry cloth (or cloth with
alcohol), apply silicone grease (KS-660)
to the terminal plate [G].

[G]

[Link]

B814

26

SM

3.9 FEED CLUTCH, PICK-UP SOL, TRANSPORT MOTOR,

FEED MOTOR

[B]

[A]
[C]

[D]
[E]

[Link]

Exterior
1. Rear cover (

3.1)

DF Feed Clutch
1. [A] DF feed clutch [A] ( x 1, x 1)

Pick-up Solenoid
1. [B] Pick-up solenoid ( x 3, 1 snap ring, x 1)

Transport Motor
1. [C] Bracket ( x 2)
2. [E] Transport motor ( x 2, x 1)

DF Feed Motor
1. [C] Bracket ( x 2)
2. [D] DF feed motor ( x 2, x 1)

SM

27

B814

ARDF DF2010
B814

FEED CLUTCH, PICK-UP SOL, TRANSPORT MOTOR, FEED MOTOR

REGISTRATION SENSOR

3.10 REGISTRATION SENSOR

[B]

[A]
[Link]

1. Front and rear covers (

3.1)

2. Left cover and lower left stay unit (

3.3)

3. [A] Transport guide plate

4. [B] Registration sensor ( x 1)

B814

28

SM

STAMP SOLENOID AND ORIGINAL EXIT SENSOR

[A]

ARDF DF2010
B814

3.11 STAMP SOLENOID AND ORIGINAL EXIT SENSOR

[B]

[C]

[Link]

[D]

[Link]

1. Front cover, Rear cover, Original exit table (

3.1)

2. Open the exit guide plate [A]. Next, detach the unit by inserting a screwdriver or
other tool into one of the small openings [B] on either side of the guide plate
holder and pushing firmly.
3. [C] Stamp solenoid ( x 1, x 1)
4. [D] Original exit sensor ( x 1)

SM

29

B814

DDST UNIT TYPE A/B

B865/B866

Trademarks
Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft
Corporation in the United States and /or other countries.
PCL is a registered trademark of Hewlett-Packard Company.
Ethernet is a registered trademark of Xerox Corporation.
Other product names used herein are for identification purposes only and may be
trademarks of their respective companies. We disclaim any and all rights involved
with those marks.

B865/B866
TABLE OF CONTENTS
1. INSTALLATION................................................................................1
1.1 DDST EXPANSION...................................................................................... 1
1.1.1 ACCESSORY CHECK......................................................................... 1
1.1.2 INSTALLING EXPANSION COMPONENT.......................................... 1
1.2 INSTALLING PANELS AND KEYS .............................................................. 3

2. TROUBLESHOOTING .....................................................................4
2.1 CONTROLLER ERRORS............................................................................. 4
2.2 LED DISPLAY .............................................................................................. 4
2.1.1 FATAL ERROR ................................................................................... 4

3. SERVICE TABLES...........................................................................6
3.1 SERVICE PROGRAM MODE....................................................................... 6
3.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE .............. 6
Entering the SP mode.............................................................................. 6
Exiting the Service Mode ......................................................................... 6
3.2 PRINTER SERVICE MODE ......................................................................... 7
3.2.1 SERVICE MODE TABLE..................................................................... 7
3.2.2 SP MODES RELATED TO PRINTER CONTROLLER ........................ 7
3.3 SCANNER SERVICE MODE........................................................................ 8
3.3.1 SCANNER PROGRAM MODE TABLE................................................ 8
3.4 FIRMWARE UPDATE PROCEDURE........................................................... 9
3.5 POWER-ON SELF TEST ............................................................................. 9

4. DETAILED SECTION DESCRIPTIONS .........................................10

4.1 OVERVIEW ................................................................................................ 10
4.2 CONTROLLER FUNCTIONS ..................................................................... 11
4.2.1 PAPER SOURCE SELECTION ......................................................... 11
Tray Priority (Auto Tray Select).............................................................. 11
Tray Lock ............................................................................................... 11
Manual Tray Select ................................................................................ 11
4.2.2 AUTO CONTINUE ............................................................................. 12
4.2.3 PAPER OUTPUT TRAY (ONLY WHEN 1 BIN-TRAY IS INSTALLED) ............. 13
Output Tray Selected ............................................................................. 13
4.2.4 DUPLEX PRINTING .......................................................................... 13
4.3 SCANNER FUNCTIONS ............................................................................ 13
4.3.1 IMAGE PROCESSING FOR SCANNER MODE ............................... 13
Image Data Path .................................................................................... 13
4.4 NETWORK INTERFACE (B866 ONLY) ..................................................... 15
4.4.1 LED INDICATORS............................................................................. 15
4.5 USB ............................................................................................................ 16
4.5.1 SPECIFICATIONS............................................................................. 16
SM

B865/B866

4.5.2 USB 1.1/2.0 ....................................................................................... 16

4.5.3 USB CONNECTORS......................................................................... 17
4.5.4 PIN ASSIGNMENT ............................................................................ 17
4.5.5 REMARKS ABOUT USB ................................................................... 18
Related SP Mode................................................................................... 18
4.6 NVRAM ON THE DDST CONTROLLER .................................................... 18

SPECIFICATIONS
1. GENERAL SPECIFICATIONS
1.1 PRINTER.............................................................................................. 19
1.2 SCANNER ............................................................................................ 19
2. SOFTWARE ACCESSORIES ....................................................................... 20
2.1 PRINTER.............................................................................................. 20
PRINTER DRIVERS .............................................................................. 20
UTILITY SOFTWARE ............................................................................ 20
2.2 SCANNER ............................................................................................ 21
SCANNER DRIVER............................................................................... 21
SCANNER UTILITIES............................................................................ 21
3. MACHINE CONFIGURATION ....................................................................... 22
3.1 SYSTEM COMPONENTS .................................................................. 22

B865/B866

ii

SM

INSTALLATION

1. INSTALLATION
1.1 DDST EXPANSION
1.1.1 ACCESSORY CHECK
No.
1
2
3
4
5
6
7

Description
Cover-CPS NA
Cover-CPS EU
Ferrite Core (B866 only)
Tapping Screw-M3X6
Sheet-EULA
Seal-Caution
Installation Procedure

Qty
1
1
1
6
1
1
1

1.1.2 INSTALLING EXPANSION COMPONENT

Unplug the machine power cord before starting the following procedure.
DDST Unit
B865/B866

-21.

1.
2.

SM

Remove the rear cover [A] ( x 6).

Remove one screw [B] from the BICU.

B865/B866

DDST EXPANSION

3.
4.

5.

6.

11 December, 2006

Connect the controller box [D] to the BICU. Make sure that the BICU [E] is not
damaged and that the three openings [F][G][H] hold the controller box.
Fasten the screws ( x 7).

Attach the ferrite core [I] to the network cable [J]. The end of the ferrite core must be
about 10 cm (4") from the end of the cable [K].
-6850556.
This procedure is only for machines with the B866 option.
Re-attach the rear cover [A] ( x 6).

B865/B866

SM

INSTALLATION

1.

Remove the dummy cover [A] from the operation panel.

2.

Install the printer/scanner panel [B] on the operation panel.

SM

DDST Unit
B865/B866

1.2 INSTALLING PANELS AND KEYS

B865/B866

CONTROLLER ERRORS

2. TROUBLESHOOTING
2.1 CONTROLLER ERRORS
ERROR CODES
Code ROM error

INDICATION ON THE OPERATION PANEL

ROM Error

Resident RAM error

On Board Memory Error

Option RAM error

DIMM has a problem

CPU error

CPU Error

NVRAM error

NV-RAM Error

NIB interface error

Ethernet Board Error

USB error

USB Error

Refer to the main unit service manual for descriptions on SC code.

NOTE: The following error messages only display when you press print buttom

2.2 LED DISPLAY

The controller uses two LEDs to display error status even swhile the LED message
is not active.
To see these LEDs, remove the machines rear cover and the cover of the
controller.

2.2.1 FATAL ERROR

If the controller detected a fatal error during the power-on self-test, it uses 2 LEDs
to notify the cause of the error.
If one of the following fatal errors happens, the LED status changes as shown
(read from the left of the diagram to the right).
LED1=LED5 on the board (Red)
LED2=LED6 on the board (Yellow)

Code ROM Error

LED1
(Upper)
LED2
(Lower)

: ON
: OFF
[Link]

B865/B866

SM

LED DISPLAY

Resident RAM Error

LED1
(Upper)
LED2
(Lower)

: ON
: OFF
[Link]

CPU Error
LED1
(Upper)
LED2
(Lower)

: ON
: OFF
[Link]

Idel
LED1
(Upper)
LED2
(Lower)

: ON

DDST Unit
B865/B866

: OFF
[Link]

During ROM Downloard

LED1
(Upper)
LED2
(Lower)

: ON
: OFF
[Link]

ROM Downloard Completed

LED1
(Upper)
LED2
(Lower)

: ON
: OFF
[Link]

Turn off the machine and turn it back on. If the controller detects the same error,
Replace the controller.

SM

B865/B866

SERVICE PROGRAM MODE

3. SERVICE TABLES
3.1 SERVICE PROGRAM MODE
CAUTION
Before accessing the service menu, do the following:
Confirm that there is no print data in the printer buffer (the Data In LED
must not be lit or blinking).
If there is some data in the buffer, wait until all data has been printed.
The main power LED (
) lights or flashes while the platen cover or ADF/ARDF is
open, while the main unit is communicating with the network server (B866
only), or while the machine is accessing the memory for reading or writing
data.

3.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE

Entering the SP mode
S

1. Press the Clear Mode key.



2. Use the keypad to enter 107.

D

3. Hold down Clear/Stop for at least 3 seconds.

4. Enter the Service Mode.

Printer SP

Select Printer SP to enter printer SP mode.

Scanner SP

Select Scanner SP to enter scanner SP mode.

Exiting the Service Mode

Press the cancel key to exit from the service mode.

B865/B866

SM

PRINTER SERVICE MODE

3.2 PRINTER SERVICE MODE

3.2.1 SERVICE MODE TABLE
SP No.
1003
1005

Description
Clear Setting
Display Version

Function and Setting

Clear Initialize System
Displays the version of the controller firmware.

3.2.2 SP MODES RELATED TO PRINTER CONTROLLER

SP No.
5104

SM

Description
A3/DLT Double
Count

5801

Memory All Clear

5907

Plug & Play

7832

Detailed Display of
Self-Diagnostics

Function and Setting

Specifies whether the counter is doubled for A3/DLT.
0: No, 1: Yes
If is selected, the total counter and the current user
code counter count up twice when A3 or DLT paper is
used.
Resets data for process control and all software counters,
and returns all modes and adjustments to their defaults
values.
the main unit manual for details.
Selects the brand name and the production name for
Windows Plug & Play. This information is stored in
NVRAM.
Displays the controller self-diagnostic result.
this manual for details.

B865/B866

DDST Unit
B865/B866

The following SP modes are located in the copier SP mode. Refer to the main unit
service manual.

SCANNER SERVICE MODE

3.3 SCANNER SERVICE MODE

3.3.1 SCANNER PROGRAM MODE TABLE
Service Table Key
Notation
[range / default /
step]
italics
*

SP No.
1005*

What it means
Example: [-9 ~ +9 / +3.0 / 0.1 mm step]. The setting can be adjusted
in the range 9, value reset to +3.0 after an NVRAM reset, and the
value can be changed in 0.1 mm steps with each key press.
Comments added for your reference.
This value is stored in NVRAM. After a RAM reset, the default value
(factory setting) is restored.

Mode Number
Erase Margin

Function and [Setting]

Creates an erase margin for all edges of the
scanned image.
If the machine has scanned the edge of the
original, create a margin.
[0 5 / 0mm / 1mm step]

For the settings of the image quality, see the copier SP-mode table.

B865/B866

SM

FIRMWARE UPDATE PROCEDURE

3.4 FIRMWARE UPDATE PROCEDURE

Firmware updating procedure is described in the copier service manual.

3.5

USER PROGRAM MODE

DDST Unit
B865/B866

See the copier Operating Instruction.

SM

B865/B866

OVERVIEW

4. DETAILED SECTION DESCRIPTIONS

4.1 OVERVIEW
B865 (Without Network Interface Card)
Resident
SDRAM
(32MB)

NVRAM
(8kB )

M em ory B U S
I2C

B IC U

P C IB U S

D8701
APIP I/F

FPGA

NET2282

V ideo B U S

USB
Connector

ExternalB U S

System
Flash ROM
(1MB)

FROM Card
I/F

PCL
Connector

Ver Up
FROM Card

PCL Board

O ption

B866 (With Network Interface Card)

Resident
SDRAM
(64MB)

NVRAM
(8kB )

M em ory B U S
I2C

B IC U

D8701
APIP I/F

FPGA

V ideo B U S

B IC U

P C IB U S

NET2282

USB
Connector

RTL8100

LAN
Connector

ExternalB U S

NVRAM
(128MB)

System
Flash ROM
(4MB)

FROM Card
I/F

PCL
Connector

Ver Up
FROM Card

PCL Board

O ption

This machine uses the GDI controller to enable the printer features.
Main components:
CPU: D8701
Flash ROM: 1MB/4MB
SDRAM: 32MB/64MB 96MHz
NVRAM(8KB): Stores the controller setting
NVRAM(128MB):Store the MAC address
USB: NET2282
Optional components:
PCL Board
B865/B866

10

SM

CONTROLLER FUNCTIONS

4.2 CONTROLLER FUNCTIONS

4.2.1 PAPER SOURCE SELECTION
Tray Priority (Auto Tray Select)

When no tray contains paper that matches

the paper size and type specified by the
driver, the controller stops printing until the
user loads the correct paper.
The Tray Priority setting can be specified
using the Paper Size Setting in the user
tools.
(User Tools/ System Settings/ Paper Size
Settings)

Priority Tray

Start of Tray Search

Tray 1

Tray 2

Tray 3 (Optional)

Tray 4 (Optional)
[Link]

DDST Unit
B865/B866

The Tray Priority setting determines the

start of the tray search when the user
selects Auto Tray Select with the driver.
The machine searches for a paper tray
with the specified paper size and type.

The by-pass tray is not part of the tray search.

Tray Lock
If Tray Lock is enabled for a tray, the controller skips the locked tray in the tray
search process.
The Tray Lock setting can be specified by selecting No for the Apply Auto Paper
Select setting in the Paper Size Setting screen in the user tools.
(User Tools/ System Settings/ Paper Size Settings)
The by-pass feeder cannot be locked.

Manual Tray Select

If the selected tray does not have the paper size and type specified by the driver,
the controller stops printing until the user loads the correct paper.

SM

11

B865/B866

CONTROLLER FUNCTIONS

4.2.2 AUTO CONTINUE

When this function is enabled, the machine stops printing and cancels the print job
if there is no paper tray which matches the paper size and paper type specified by
the driver.
If Auto Continue is enabled, the machine waits for a specified period (0, 1, 5, 10, 15
minutes) for the correct size paper to be set in the tray, then cancels the print job if
the interval expires.
The interval can set with the Printer Settings in the user tools.
(User Tools/ Printer Settings/ System/ Auto Continue)
If Auto Continue is disabled, the machine will not print the job, but will not cancel it,
so the job stays in the print queue.
If no paper tray matches the paper size and paper type specified by the driver:

Auto Continue

OFF

Immediately

1 minute

Job stays in the printer

Job is immediately canceled

Job is canceled after 1 minute

5 minute

10 minute

and so on

15 minute
[Link]

The default setting for Auto Continue is Off.

B865/B866

12

SM

SCANNER FUNCTIONS

4.2.3 PAPER OUTPUT TRAY (ONLY WHEN 1 BIN-TRAY IS

INSTALLED)
The default paper output tray for each application (copy/printer) can be selected
using the System Settings menu in the user tools.
(User Tools/ System Settings/ General Features)
If a print job does not specify an output tray or if the driver specifies the default tray,
the default paper output tray is used.

Output Tray Selected

If an output tray is specified by the driver, it overrides the default tray setting in
the user tools.
If the machine cannot print to the selected output tray, it prints to the default
paper output tray.

Duplex printing is available with all output bin options but not all paper sizes. If a
job specifies duplex printing but the paper size to be used cannot be used by the
duplex unit, the job will be printed single-sided.
When the by-pass feeder is selected as the paper source, duplex printing is
automatically disabled.

4.3 SCANNER FUNCTIONS

4.3.1 IMAGE PROCESSING FOR SCANNER MODE
The image processing for scanner mode is done in the IPU chip on the BICU
board. The IPU chip chooses the most suitable image processing methods
(gamma tables, dither patterns, etc) depending on the settings made in the driver.
The image compression method can be selected with SP mode (MR/MH/MMR for
binary picture processing).

Image Data Path

1. Image Store/Image Delivery Mode
The user can select the following modes from the LCD.
1) Delivery only
Image
Scanning

Image
Processing

SBU

BICU

Image
Compression

RAM
Controller

Network
I/F

File

Server
[Link]

SM

13

B865/B866

DDST Unit
B865/B866

4.2.4 DUPLEX PRINTING

SCANNER FUNCTIONS

After image processing and image compression, all image data for the job are
stored in the printer controller RAM using TIFF file or PDF file format (binary
picture processing). The type of TIFF or PDF format used depends on the users
scanner settings.
When delivery mode is selected, the controller creates a file which contains the
destination and page information, then the controller sends the file to a server.
2. Twain Mode
After image processing and image compression, the data (TIFF or PDF) is sent
to the scanner Twain driver directory on the computer.
Image
Scanning

Image
Processing

SBU

BICU

Image
Compression
Controller

Network
I/F

Image

PC
[Link]

B865/B866

14

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NETWORK INTERFACE (B866 ONLY)

4.4 NETWORK INTERFACE (B866 ONLY)

4.4.1 LED INDICATORS
The LED is on the optional controller box.

LED1 (Green)
LED2 (Yellow)
[Link]

On
Link success
100 Mbps

Off
Link failure
10 Mbps

DDST Unit
B865/B866

Description
LED1 (Green): Link status
LED2 (Yellow): Data rate

SM

15

B865/B866

USB

4.5 USB
4.5.1 SPECIFICATIONS
USB connectivity is provided as an option for this machine.
Interface:
Data rates:

USB 1.1, USB 2.0

480 Mbps (high speed), 12 Mbps (full speed)
High speed mode is only supported by USB 2.0.

4.5.2 USB 1.1/2.0

USB (Universal Serial Bus) offers simple connectivity for computers, printers,
keyboards, and other peripherals. In a USB environment, terminators, device IDs
(like SCSI), and DIP switch settings are not necessary.
USB 1.1 provides the following features:
Plug & Play. As soon as a new device is connected via USB, the operating
system recognizes it, and the appropriate driver is installed for it automatically if
the driver is available. If the driver is not available, a message prompts the user
for the driver disk for immediate installation.
Hot swapping (cables can be connected and disconnected while the computer
and other devices are switched on)
No terminator or device ID required
Data rates of 12 Mbps (full speed)
Common connectors for different devices
Bi-directional data communication between device and host computer via a 4byte header and DEVICE ID.
USB 2.0 is an evolution of the USB 1.1 specification. It uses the same cables,
connectors, and software interfaces so the user will see no change. It provides an
easy-to-use connection to a wide range of products with a maximum data rate of
480 Mbps (high speed).
Up to 127 devices can be connected and 6 cascade connections are allowed.
Power is supplied from the computer and the maximum cable length is 5 m.

B865/B866

16

SM

USB

4.5.3 USB CONNECTORS

USB is a serial protocol and a physical link, which transmits all data on a single pair
of wires. Another pair provides power to downstream peripherals. The USB
standard specifies two types of connectors, type A connectors for upstream
connection to the host system, and type B connectors for downstream connection
to the USB device.
Type A connector

Type B connector

[Link]

[Link]

The controller has a type B receptacle.

Pin No.
1
2
3
4

Signal Description
Power
Data
Data +
Power GND

Wiring Assignment
Red
White
Green
White

2 1
3 4
[Link]

SM

17

B865/B866

DDST Unit
B865/B866

4.5.4 PIN ASSIGNMENT

NVRAM ON THE DDST CONTROLLER

4.5.5 REMARKS ABOUT USB

The machine does not print reports specifically for USB.
Only one host computer is allowed for the USB connection.
After starting a job using USB, do not switch the printer off until the job has been
completed. When a user cancels a print job, if data transmitted to the printer has
not been printed at the time of cancellation, the job will continue to print up to the
page where the print job was cancelled
When the controller board is replaced, the host computer will recognize the
machine as a different device.

Related SP Mode
USB Settings in the printer engine service mode. Data rates can be adjusted to
full speed fixed (12 Mbps). This switch may be used for troubleshooting if there is a
data transfer error using the high speed mode (480 Mbps).
Data rates can also be adjusted using the UP mode USB Setting in the Host
Interface in the System menu. This mode can be accessed only when the Enter,
Escape, then Menu keys are pressed to enter the UP mode.

4.6 NVRAM ON THE DDST CONTROLLER

Socket type
When the DDST controller is replaced, remove the NVRAM from the old DDST
controller and install it on the new DDST controller. NVRAM keeps machinespecific data (IP address and controller setting).

B865/B866

18

SM

SPECIFICATIONS

SPECIFICATIONS
1. GENERAL SPECIFICATIONS
1.1

PRINTER

Printing Speed:
Printer Languages:
Resolution:
Resident Fonts:

Host Interfaces:

Maximum 20 ppm (A4/LT LEF): B269/B277 model

Maximum 16 ppm (A4/LT LEF): B268/B276 model
DDST
PCL6/PCL5e (option)
600 dpi (DDST/PCL 6/PCL5e)
300 dpi (PCL 6/PCL5e)
PCL:
35 Intellifonts
10 True Type fonts
Ethernet (100 Base-TX/10 Base-T) (B866only)

Network Protocols:

TCP/IP

Memory:

32/64 MB

Supported Paper
Size

See the copier service manual.

1.2

SCANNER

Standard Scanner
Resolution:
Available scanning
Resolution Range:
Scanning
Interface:

SM

DDST Unit
B865/B866

USB2.0

Main scan/Sub scan

600 dpi
Twain Mode:
100 ~ 600 dpi
25 spm for TWAIN
Ethernet (100 Base-TX/10 Base-T for TCP/IP)(B866only)
USB2.0

19

B865/B866

SPECIFICATIONS

2. SOFTWARE ACCESSORIES
2.1

PRINTER

The printer drivers and utility software are provided on one CD-ROM. An auto-run
installer allows you to select which components to install.

PRINTER DRIVERS
Printer Language
DDST
PCL 6 (option)
PCL 5e (option)

Windows
98SE/ME
Yes
Yes
Yes

Windows NT4.0 Windows 2000

Yes
Yes
Yes

Yes
Yes
Yes

Macintosh
No
No
No

NOTE: 1) The printer drivers for Windows NT 4.0 are only for the Intel x86
platform. There is no Windows NT 4.0 printer driver for the PowerPC,
Alpha, or MIPS platforms.

UTILITY SOFTWARE
Software
Agfa Font Manager
(Win 98SE/ME, NT4, 2000)
Smart DeviceMonitor for
Admin
(Win 98SE/ME, NT4, 2000)
DeskTopBinder
(Win 98SE/ME, NT4, 2000)
DeskTopBinder Lite
(Win 98SE/ME, NT4, 2000)
Printer Utility for Mac

B865/B866

Description
A font management utility with screen fonts for the printer.
A printer management utility for network administrators. NIB
setup utilities are also available.
A printer management utility for client users. Peer-to-peer
printing utility and parallel/recovery printing functions are
included.
A utility for document management
This software provides several convenient functions for
printing from Macintosh clients.

20

SM

SPECIFICATIONS

2.2

SCANNER

The scanner driver and utility software are provided on one CD-ROM.

SCANNER DRIVER
Network Twain Driver for Win98SE/ME/NT3.51/NT4.0/2000

DDST Unit
B865/B866

SCANNER UTILITIES
Scan Router V2 Lite for Win98SE/ME/NT4.0/2000
Desk Top Binder V2 Lite for Win98SE/ME/NT4.0/2000

SM

21

B865/B866

SPECIFICATIONS

3. MACHINE CONFIGURATION
3.1

SYSTEM COMPONENTS
[A]

[B]

[Link]

Item
Controller Box
PCL option

B865/B866

Machine Code
B865/866
-

[A]
[B]

22

Remarks
Required to install the printer/scanner unit
Only installing PCL driver

SM

MFP EXPANSION CONTROLLER BOX/

PRINTER SCANNER/FAX
B843/B867/B868
INSTALLATION PROCEDURE ONLY

NOTE: THE MFP EXPANSION MUST BE INSTALLED BY A CUSTOMER

SERVICE REPRESENTATIVE WHO HAS COMPLETED THE TRAINING
COURSES ON THE BASE MACHINE AND THE MFP EXPANSION.

MFP EXPANSION CONTROLLER BOX/

PRINTER SCANNER/FAX
B843/B867/B868
TABLE OF CONTENTS
1. INSTALLATION ...............................................................................1
1.1 MFP EXPANSION ......................................................................................... 1
1.2 ACCESSORY CHECK................................................................................... 1
1.3 INSTALLING EXPANSION COMPONENT.................................................... 2
Step 1Controller Box.............................................................................. 2
Step 2Printer/Scanner............................................................................ 3
Step 3Fax .............................................................................................. 4
Step 4Reassembling.............................................................................. 5
1.4 INSTALLING PANELS AND KEYS ............................................................... 6
Step 5Panel ........................................................................................... 6
Step 6Printer/Scanner Keys................................................................... 6
Step 7Fax Keys ..................................................................................... 7
Step 8Printer/Scanner and Fax Keys..................................................... 7
1.5 SETTINGS..................................................................................................... 8
Step 9MFP Model Settings .................................................................... 8
Step 10Fax Model (without printer/scanner) Settings ............................ 8
Step 11Fax Settings............................................................................... 8
Step 12Settings for all models ............................................................... 9

SM

B843/B867/B868

WARNING
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
5. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be remote risk of electric shock from
lightning.
6. Do not use a telephone or cellular phone to report a gas leak in the
vicinity of the leak.

CAUTION
1. Before installing the fax unit, switch off the main switch, and
disconnect the power cord.
2. The Controller board on this machine contains a lithium battery. The
danger of explosion exists if a battery of this type is incorrectly
replaced. Replace only with the same or an equivalent type
recommended by the manufacturer. Discard batteries in accordance
with the manufacturer's instructions and local regulations.
3. The optional fax and memory board contain lithium batteries, which can
explode if replaced incorrectly. Replace only with the same or an
equivalent type recommended by the manufacturer. Do not recharge or
burn the batteries. Used batteries must be handled in accordance with
local regulations.

1. INSTALLATION
1.1 MFP EXPANSION
This includes the installation procedures for the optional controller box, optional
printer scanner, and optional fax. See each step as necessary.
Machine Configuration
Printer/scanner
Fax
Printer/scanner + Fax

Component
Step 1 2 4
Step 1 3 4
Step 1 2 3 4

Reference
Panel and Key
Step 5 6
Step 5 7
Step 5 8

Settings
Step 9 12
Step 10 11 12
Step 9 11 12

Controller Box

Printer Scanner

Fax

SM

No.
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Description
Installation procedure
Controller box
Operation panel
Expansion decal
Screw M3 x 8
Tapping screw M3 x 6
Ground cable
Clamp
Operating instructions (-17, -19, -21, -29)
Installation procedure
Dummy coverfax
Dummy key top
Printer/Scanner key panel
SD card
RAM DIMM
Ferrite core
Operating instructions
FCC label
Installation procedure
Fax application panel
Key top-fax
Copy key panel
FCU
SG3 label
Handset bracket (-17)
Modular code (-17)
User function key decal (-17, -29)
Ferrite core
Connector cover-Network cable
Connector cover-Tel line (-17)
Serial number decal
SD card
FCC label (-17)
1

Qty
1
1
1
1
1
6
1
1
1 set
1
1
1
2
1
1
1
1 set
1
1
1
2
2
1
1
1
1
1
1
1
1
1
1
1
B843/B867/B868

MFP Expansion
B843
Printer/Scanner
/Fax B867/B868

1.2 ACCESSORY CHECK

1.3 INSTALLING EXPANSION COMPONENT

CAUTION
Unplug the machine power cord before starting the following procedure.
NOTE: In this installation procedure, the symbol "" indicates screws.

Step 1Controller Box

[B]

1. Remove the rear cover [A] ( x 6).

2. Remove the slot cover [B] ( x 1).

[C]

3. Remove one screw [C] from the

BICU.

[A]
[Link]

4. Connect the controller box [E] to

the BICU. Make sure that the
BICU is not damaged [F] and that
the three openings [G][H][I] hold
the controller box.

[G]

[H]

5. Fasten the screws ( x 7

[including the screw [C]).

[F]

6. Remove the FCU cover [J] ( x

3).

[E]

[I]

[J]
[Link]

B843/B867/B868

SM

Step 2Printer/Scanner
1. Remove the controller-box cover
[A] ( x 7).

[A]

[C]

2. Install the RAM DIMM [B].

3. Remove the SD-card cover [C]
( x 1).

[D]

4. Install the SD card [D] in the lowest

slot.
5. Install the SD-card cover.
[B]
6. Attach the ferrite core [E] to the network
cable [F]. The end of the ferrite core must
be about 8 cm (3.2") from the end of the
cable [G].

[Link]

[G]

[E]
[Link]

7. Install the ground cable [H] as shown,

and then clamp the cable ( x 2, = x
1).

[H]
[Link]

8. Release the clamps [I], and then bind

the harness [J] with the clamp [K].
9. Attach the clamp [K] to the controller
box.
10. If you do not install the FCU, reinstall
the FCU bracket, which has been
removed in step 1, to the controller box.

[I]
[J]
[K]

[Link]

SM

B843/B867/B868

MFP Expansion
B843
Printer/Scanner
/Fax B867/B868

[F]

11. Attach the FCC label [L] at the right-hand side

of the USB connector on the controller box (for
the NA model only).
[L]

[Link]

Step 3Fax
1. Short the jumper [A] on the MBU [B].
NOTE: The jumper works as the battery
switch.

[D]

2. Before installing the Fax unit, push the

MBU [B] and confirm that the MBU is
properly connected to the FCU [C].

[E]

3. Install the FCU [C] into the slot ( x 3

[including the screw [D] removed in Step
1]).
4. Attach the connector cover [E] to the
network cable slot if you do not connect a
network cable.

[C]

[A]

[Link]
[B]
5. For NA model only, attach the connector
cover to the "TEL" slot if a handset or an external telephone is not installed.

6. Attach the ferrite core [F] to the telephone

line [G]. The end of the ferrite core must be
about 7 cm (2.8") from the end of the cable
[H].
7. Connect the telephone cable to the "LINE"
jack.
NOTE: Connect the handset cable to the
"TEL" jack if the handset is installed.

B843/B867/B868

[H]
[G]
[F]
[Link]

SM

If the printer/scanner option has already been installed, skip steps 8 and 9.
8. Remove the SD-card cover [I] ( x 1).
9. Insert the SD card [J] in the SD card
slot 2 (second from the bottom).

[I]

[J]
[Link]

10. Attach the serial number decal

of the fax unit to the rear left [K]
on the rear cover of the
mainframe.

MFP Expansion
B843
Printer/Scanner
/Fax B867/B868

[K]

11. Attach the SG3 decal [L] to the

right side corner of the front
cover.
12. For NA model only, attach the
FCC decal below the serial
number decal of the fax unit.
[L]

[Link]

If you install the printer /scanner option after installing the FCU, do the following
procedure.
1) Do "Step 2-Printer/Scanner".
2) Turn on the main power switch, and then enter the SP mode.
3) Confirm that the address book data is in the SD card, which is installed in the
SD card slot 2 (second from the bottom) with SP5-846-043.
4) Copy the address book data in the SD card (slot 2) to the SD card of the
printer/scanner (slot 1) with SP5-846-042.
5) Turn off the main power switch after completing copying.
6) Remove the SD card in the SD card slot 2.
7) Keep it in the safe place.
Step 4Reassembling
1. Reassemble the controller box.
2. Install the rear cover.

SM

B843/B867/B868

1.4 INSTALLING PANELS AND KEYS

Step 5Panel
1. Remove the front upper left cover [A]
[A] ( x 3).
2. Install the optional operational
panel [B] ( x 1,  x 4 [including
three screws removed in step 1]). [B]

[Link]

Step 6Printer/Scanner Keys

[C]

[B]

Scanner

Copy

[A]

Pr inter

[Link]

1. Remove the dummy cover (from the basic operation panel) and install the
printer/scanner key panel [A].
2. Install the dummy fax cover [B].
3. Install the dummy key top [C].

B843/B867/B868

SM

Step 7Fax Keys

[B]

Copy

Facsimile

[A]

[C]

[Link]

1. Remove the dummy cover (from the basic operation panel) and install the copy
key panel [A].
3. Remove the dummy key (from the optional operation panel) and install the fax
key [C] to the optional operation panel.

Step 8Printer/Scanner and Fax Keys

[B]

[C]

Scanner

Copy

[A]

Facsimile

P r i nt e r

[Link]

1. Remove the dummy cover (from the basic operation panel) and install the
printer/scanner key panel [A].
2. Install the fax panel [B].
3. Remove the dummy key (from the optional operation panel) and install the fax
key [C] to the optional operation panel.

SM

B843/B867/B868

MFP Expansion
B843
Printer/Scanner
/Fax B867/B868

2. Install the fax panel [B].

1.5 SETTINGS
Step 9MFP Model Settings
1. Turn the main switch on.
2. Start the SP mode.
3. Select SP5-985-001 (NIC setting) and change the setting value to "1" (ON).
4. Select SP5-985-002 (USB setting) and change the setting value to "1" (ON).
5. Turn the main switch off and on.

Step 10Fax Model (without printer/scanner) Settings

1. Turn the main switch on.
2. Start the SP mode.
3. Select SP5-985-001 (NIC setting) and change the setting value to "0" (OFF).
4. Select SP5-985-002 (USB setting) and change the setting value to "0" (OFF).
5. Turn the main switch off and on.

Step 11Fax Settings

Initializing the Fax unit
When you press the Fax key for the first time after installation, the error "SRAM
problem occurred / SRAM was formatted" will show on the LCD for initializing
the program of the fax unit. Turn the main power switch off/on to clear the error
display.
NOTE: If another error occurs after initialization, this can be a functional problem.
1. Select fax SP1-101-016 and specify the country code.
2. Select fax SP3-101-001 and specify the service station.

B843/B867/B868

SM

Step 12Settings for all models

1. Start the SP mode.
2. Select SP5-801-001 and initialize the all SP data.
3. Exit the SP mode, and then start the UP mode.
4. Select the "@Remote Service" ("User Tool" > "System Settings > Administrator
Tools" > "Extended Security" > @Remote Service") and select "Prohibit". (or do
not Prohibit if customer is using @Remote)
5. Exit the UP mode, and then start the SP mode.
6. Select SP5-870-003 and execute initialization for @Remote. (If customer is
using @remote only)
7. Select SP5-907-001 and specify the "Plug & Play".
8. Select SP5-870-001 and execute writing certification for @Remote. (If
customer is using @remote only)
10. Select SP5-307-001, 003, and 004 and specify the daylight-saving time settings.
11. Exit the SP mode.
12. Turn the main switch off and on.
13. Start the UP mode.
14. Specifies the date and time with "Set Date" or "Set Time" (User Tool" >
"System Settings" > "Set Date" or "Set Time").

SM

B843/B867/B868

MFP Expansion
B843
Printer/Scanner
/Fax B867/B868

9. Select SP5-302-002 and specify the time zone.

PRINTER/SCANNER UNIT
B867

PRINTER/SCANNER UNIT B867

TABLE OF CONTENTS
1. INSTALLATION ...............................................................................1
1.1 CONTROLLER BOX AND PRINTER/SCANNER ......................................... 1
1.1.1 ACCESSORY CHECK ......................................................................... 1
1.1.2 INSTALLING EXPANSION COMPONENT .......................................... 2
1.1.3 INSTALLING PANELS AND KEYS...................................................... 5
1.1.4 SETTINGS ........................................................................................... 6
1.2 CONTROLLER OPTIONS ............................................................................ 8
1.2.1 OVERVIEW.......................................................................................... 8
1.2.2 POSTSCRIPT3 INSTALLATION.......................................................... 9
1.2.3 JAVA VM OPTION INSTALLATION .................................................... 9
1.2.4 WIRELESS LAN (IEEE 802.11B) INSTALLATION ............................ 10
1.2.5
1.2.6
1.2.7
1.2.8

IEEE 1284 INSTALLATION ............................................................... 12

BLUETOOTH INSTALLATION........................................................... 13
USB HOST INSTALLATION .............................................................. 14
REMOTE COMMUNICATION GATE INSTALLATION ...................... 15

2. REPLACEMENT AND ADJUSTMENT ..........................................18

2.1 MAIN BOARD ............................................................................................. 18
2.1.1 PRECAUTIONS ................................................................................. 18
2.1.2 CONTROLLER BOARD..................................................................... 18

3. TROUBLESHOOTING ...................................................................22
3.1 SERVICE CALL CONDITIONS ................................................................... 22
3.1.1 SERVICE CALL CONDITIONS.......................................................... 22
3.1.2 GW SC CODE DESCRIPTIONS........................................................ 23

4. SERVICE TABLES.........................................................................37
4.1 SERVICE PROGRAM MODE ..................................................................... 37
4.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE ............ 37
4.2 SP MODE TABLES..................................................................................... 38
4.2.1 SP4-XXX (MODE).............................................................................. 38
4.2.2 SP5-XXX (MODE).............................................................................. 41

SM

B867

4.2.3 SP7-XXX (DATA LOG) ...................................................................... 85

4.2.4 SP8-XXX (HISTORY) ........................................................................ 90
4.3 PRINTER SERVICE MODE...................................................................... 113
4.3.1 SERVICE MODE TABLE ................................................................. 113
4.3.2 SP MODES RELATED TO PRINTER CONTROLLER .................... 113
4.4 SCANNER SERVICE MODE .................................................................... 115
4.4.1 SCANNER PROGRAM MODE TABLE ............................................ 115
4.5 USING SP MODE ..................................................................................... 116
4.5.1 MEMORY CLEAR............................................................................ 116
4.5.2 SERIAL NUMBER INPUT (SP5-811)............................................... 117
4.5.3 SMC PRINT (SP5-990) .................................................................... 118
4.5.4 COUNTEREACH PAPER JAM (SP7-504)..................................... 118
4.5.5 ORIGINAL JAM HISTORY DISPLAY (SP7-508) ............................. 119
4.5.6 FIRMWARE UPDATE PROCEDURE .............................................. 120
4.5.7 NVRAM DATA UPLOAD/DOWNLOAD............................................ 126
4.5.8 POWER-ON SELF TEST................................................................. 127

5. DETAILED SECTION DESCRIPTIONS.......................................128

5.1 OVERVIEW............................................................................................... 128
5.2 CONTROLLER FUNCTIONS.................................................................... 130
5.2.1 PAPER SOURCE SELECTION ....................................................... 130
5.2.2 AUTO CONTINUE ........................................................................... 131
5.2.3 PAPER OUTPUT TRAY................................................................... 131
5.2.4 DUPLEX PRINTING ........................................................................ 132
5.3 SCANNER FUNCTIONS........................................................................... 133
5.3.1 IMAGE PROCESSING FOR SCANNER MODE.............................. 133
5.4 NETWORK INTERFACE .......................................................................... 134
5.4.1 LED INDICATORS........................................................................... 134
5.5 IEEE 802.11B (WIRELESS LAN).............................................................. 135
5.5.1 SPECIFICATIONS ........................................................................... 135
5.5.2 TRANSMISSION MODES................................................................ 136
5.5.3 SECURITY FEATURES................................................................... 137
5.5.4 WIRELESS LAN TROUBLESHOOTING NOTES ............................ 137
5.6 BLUETOOTH ............................................................................................ 140
5.6.1 SPECIFICATIONS ........................................................................... 140
5.6.2 BLUETOOTH PROFILES ................................................................ 140

B867

ii

SM

5.6.3 BLUETOOTH SECURITY FEATURES ............................................ 141

5.7 USB........................................................................................................... 142
5.7.1 SPECIFICATIONS ........................................................................... 142
5.7.2 USB 1.1/2.0...................................................................................... 142
5.7.3 USB CONNECTORS ....................................................................... 143
5.7.4 PIN ASSIGNMENT .......................................................................... 143

6. SPECIFICATIONS........................................................................145
6.1 GENERAL SPECIFICATIONS .................................................................. 145
6.1.1 PRINTER ......................................................................................... 145
6.1.2 SCANNER ....................................................................................... 146
6.2 SOFTWARE ACCESSORIES ................................................................... 147
6.2.1 PRINTER ......................................................................................... 147
6.2.2 SCANNER ....................................................................................... 148
6.3 MACHINE CONFIGURATION .................................................................. 149
6.3.1 SYSTEM COMPONENTS................................................................ 149

SM

iii

B867

Read This First

Safety Notices
Important Safety Notices
Prevention of Physical Injury
1.

Before disassembling or assembling parts of the copier and peripherals, make sure
that the power cord is unplugged.

2.

The wall outlet should be near the copier and easily accessible.

3.

Note that some components of the copier and the paper tray unit are supplied with
electrical voltage even if the main power switch is turned off.

4.

If a job has started before the copier completes the warm-up or initializing period, keep
hands away from the mechanical and electrical components because the starts
making copies as soon as the warm-up period is completed.

5.

The inside and the metal parts of the fusing unit become extremely hot while the copier
is operating. Be careful to avoid touching those components with your bare hands.

Health Safety Conditions

Toner and developer are non-toxic, but if you get either of them in your eyes by accident, it
may cause temporary eye discomfort. Try to remove with eye drops or flush with water as
first aid. If unsuccessful, get medical attention.

Observance of Electrical Safety Standards

The copier and its peripherals must be installed and maintained by a customer service
representative who has completed the training course on those models.

Safety and Ecological Notes for Disposal

1.

Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when
exposed to an open flame.

2.

Dispose of used toner, developer, and organic photoconductors in accordance with

local regulations. (These are non-toxic supplies.)

3.

Dispose of replaced parts in accordance with local regulations.

Laser Safety
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based

optical units in the field. The optical housing unit can only be repaired in a factory or at a
location with the requisite equipment. The laser subsystem is replaceable in the field by a
qualified Customer Engineer. The laser chassis is not repairable in the field. Customer
engineers are therefore directed to return all chassis and laser subsystems to the factory or
service depot when replacement of the optical subsystem is required.

Use of controls, or adjustment, or performance of procedures other than

those specified in this manual may result in hazardous radiation exposure.

WARNING FOR LASER UNIT

WARNING: Turn off the main switch before attempting any of the procedures in the
Laser Unit section. Laser beams can seriously damage your eyes.
CAUTION MARKING:

Symbols and Abbreviations

Conventions Used in this Manual
This manual uses several symbols.
Symbol

What it means

Refer to section number

Screw

Connector

E-ring

Clip ring

Clamp

Cautions, Notes, etc.

The following headings provide special information:

Failure to obey warning information could result in serious injury or death.

Obey these guidelines to ensure safe operation and prevent minor injuries.

Obey these guidelines to avoid problems such as misfeeds, damage to originals,

loss of valuable data and to prevent damage to the machine.

Always obey these guidelines to avoid serious problems such as misfeeds,

damage to originals, loss of valuable data and to prevent damage to the machine.
bold is added for emphasis.

This information provides tips and advice about how to best service the machine.

Controller Box and Printer/Scanner

1. INSTALLATION
1.1 CONTROLLER BOX AND PRINTER/SCANNER
When you install the printer/scanner option, the GW controller box must also be installed.
This procedure shows the installation procedure for the GW controller box and
printer/scanner option.

1.1.1 ACCESSORY CHECK

Controller Box

Printer Scanner

SM

Description

Qty

Installation procedure

Controller box

Operation panel

Expansion decal

Screw M3 x 8

Tapping screw M3 x 6

Ground cable

Clamp

Installation procedure

Dummy coverfax

Dummy key top

Printer/Scanner key panel

SD card

RAM DIMM

Ferrite core

Operating instructions

FCC label

B867
Printer/
Scanner Unit

No.

B867

Controller Box and Printer/Scanner

1.1.2 INSTALLING EXPANSION COMPONENT

Unplug the machine power cord before starting the following procedure.

Step 1Controller Box

1.

Remove the rear cover [A] ( x 6).

2.

Remove the slot cover [B] ( x 1).

3.

Remove one screw [C] from the BICU.

B867

SM

Controller Box and Printer/Scanner

4.

Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged

5.

Fasten the screws ( x 7 [including the screw [C]).

6.

Remove the FCU cover [J] ( x 3).

B867
Printer/
Scanner Unit

[F] and that the three openings [G][H][I] hold the controller box.

Step 2Printer/Scanner

1.

Remove the controller-box cover [A] ( x 7).

2.

Install the RAM DIMM [B].

3.

Remove the SD-card cover [C]

( x 1).

4.

Install the SD card [D] in the lowest slot.

5.

Install the SD-card cover.

SM

B867

Controller Box and Printer/Scanner

6.

Attach the ferrite core [E] to the network cable [F]. The end of the ferrite core must be
about 8 cm (3.2") from the end of the cable [G].

7.

Install the ground cable [H] as shown, and then clamp the cable ( x 2, = x 1).

8.

Release the clamps [I], and then bind the harness [J] with the clamp [K].

9.

Attach the clamp [K] to the controller box.

10. If you do not install the FCU, reinstall the FCU bracket (which has been removed in
Step 1 Item 7), to the controller box.

B867

SM

Controller Box and Printer/Scanner

11. Attach the FCC label [L] at the right-hand side of the USB connector on the controller
box (for the USA model only).
B867
Printer/
Scanner Unit

If installing fax option go to fax installation step now.

Step 4Reassembling
1.

Reassemble the controller box.

2.

Install the rear cover.

1.1.3 INSTALLING PANELS AND KEYS

Step 5Panel

1.

Remove the front upper left cover [A] ( x 3).

2.

Install the optional operational panel [B] ( x 1,  x 4 [including the three screws
removed in step 1]).

SM

B867

Controller Box and Printer/Scanner

Step 6Printer/Scanner Keys

1.

Remove the dummy cover (from the basic operation panel) and install the
printer/scanner key panel [A].

2.

Install the dummy fax cover [B].

1.1.4 SETTINGS
Step 9Printer/Scanner Model Settings
1.

Turn the main switch on.

2.

Start the SP mode.

3.

Select SP5-985-001 (NIC setting) and change the setting value to "1" (ON).

4.

Select SP5-985-002 (USB setting) and change the setting value to "1" (ON).

5.

Turn the main switch off and on.

6.

Start the SP mode.

7.

Select SP5-801-001 and initialize the all SP data.

8.

Exit the SP mode, and then start the UP mode.

9.

Select the "@Remote Service" ("User Tool" > "System Settings > Administrator Tools"
> "Extended Security" > @Remote Service") and select "Prohibit".

10. Exit the UP mode, and then start the SP mode.

11. Select SP5-870-003 and execute initialization for @Remote.
12. Select SP5-907-001 and specifies the "Plug & Play".
13. Select SP5-870-001 and execute writing certification for @Remote.
14. Select SP5-302-002 and specify the time zone.
15. Select SP5-307-001, 003, and 004 and specify the daylight-saving time settings.
16. Exit the SP mode.
17. Turn the main switch off and on.
18. Start the UP mode.

B867

SM

Controller Box and Printer/Scanner

19. Specifies the date and time with "Set Date" or "Set Time" (User Tool" > "System

B867
Printer/
Scanner Unit

Settings" > "Set Date" or "Set Time").

SM

B867

Controller Options

1.2 CONTROLLER OPTIONS

1.2.1 OVERVIEW
This machine has I/F card slots and SD card slots for optional I/F connections and
applications.

I/F Card Slot

Slot [A] is used for one of the optional I/F connections: (IEEE1284, IEEE802.11
(Wireless LAN), Bluetooth or Embedded RCG-M).

Slot [B] do not use.

SD Card Slot

Slot [1] is used for optional printer/scanner application only.

Slot [2] is used for PostScript3.

Slot [3] is used for the Java VM Option or service use.

B867

SM

Controller Options

1.2.2 POSTSCRIPT3 INSTALLATION

B867
Printer/
Scanner Unit

Installation Procedure

1.

Remove the SD card slot cover [A] ( x 1).

2.

Install the PostScript3 SD card into the slot 2 [B].

3.

Reinstall the SD card slot cover [A] ( x 1).

4.

Turn on the main power switch.

5.

Print out the configuration page (User Tools/ Counter > Printer Features > List/
Test Print), and then check that this device is detected.

6.

Attach the "Adobe PostScript3" decal to the front cover of the machine.

1.2.3 JAVA VM OPTION INSTALLATION

Installation Procedure
SD card slot 3 is basically used only for service maintenance. Do not leave an SD card in
slot 3 after installing an application.

SM

B867

Controller Options

1.

Remove the slot cover [A] from the SD card slot 3 ( x 1).

2.

Turn the SD-card label face to the rear of the machine. Then push it slowly into
slot 3 [B] until you hear a click.

3.

Turn on the main power switch.

4.

Follow the vendor's installation procedure.

5.

After installing, turn off the main power switch

6.

Remove the SD card from slot 3.

7.

Attach the slot cover [A] (x 1).

1.2.4 WIRELESS LAN (IEEE 802.11B) INSTALLATION

Component Check

No.

B867

Description

Qty

Wireless Adapter

Wireless LAN Card

LAN Card Cover

Caution Sheet

Label

10

SM

Controller Options

1.

Remove the interface cover [A] ( x 2).

2.

Install the Wireless adaptor to the slot A [B] ( x 2).

3.

Install the Wireless LAN card to the wireless adaptor.

4.

Attach the antenna cap to the wireless LAN card.

5.

Turn on the main power switch.

6.

Print out the configuration page (User Tools/Counter > Printer Features >

B867
Printer/
Scanner Unit

Installation Procedure

List/Test Print), and then check that this device is detected.

If reception is poor, you may need to move the machine:
Make sure that the machine is not located near an appliance or any type of equipment

that could generate a strong magnetic field.

Position the machine as close as possible to the access point.

SP Mode Settings for IEEE 802.11b Wireless LAN

The following SP commands can be set for IEEE 802.11b

SP No.

Name

5840 004

SSID

5840 006

Channel MAX

SM

Function
Used to confirm the current SSID setting.
Sets the maximum range of the channel settings for
the country.

11

B867

Controller Options
Sets the minimum range of the channel settings

5840 007

Channel MIN

5840 011

WEP Key Select

Used to select the WEP key (Default: 00).

5840 018

SSID Check

Used to check the SSID.

5840 020

WEP Mode

allowed for your country.

Used to display the maximum length of the string that

can be used for the WEP Key entry.

1.2.5 IEEE 1284 INSTALLATION

Component Check

No.

Description

Qty

IEEE1284 Interface Assy

UL Sheet

Caution Sheet

Installation Procedure

B867

12

SM

Controller Options
1.

Remove the interface cover [A] ( x 2).

2.

Install the IEEE 1284 board in interface slot A [B] ( x 2).

3.

Turn on the main power switch.

4.

Print out the configuration page (User Tools/Counter > Printer Features >
List/Test Print), and then check that this device is detected.

1.2.6 BLUETOOTH INSTALLATION

Component Check

Description

Qty

Wireless Adapter

Bluetooth Card

Bluetooth Card Adapter

Bluetooth Card Cover

UL/FCC Sheet

Caution Sheet

B867
Printer/
Scanner Unit

No.

Installation Procedure

SM

13

B867

Controller Options
1.

Remove the interface cover [A] ( x 2).

2.

Install the Wireless adaptor in interface slot A [B] ( x 2).

3.

Select an appropriate FCC label from the FCC sheet, and then attach the FCC
label to the non-label side of the Bluetooth card.

4.

Install the Bluetooth card in the wireless adaptor.

5.

Attach the antenna cap to the Bluetooth card.

6.

Turn on the main power switch.

7.

Print out the configuration page (User Tools/ Counter > Printer Features > List/
Test Print), and then check that this device is detected.

1.2.7 USB HOST INSTALLATION

Component Check

No.

B867

Description

Qty

USB Host Interface Assy

USB Cable

Ferrite Core

Clamp

UL Sheet

14

SM

Controller Options

B867
Printer/
Scanner Unit

Installation Procedure

1.

Remove the interface cover [A] ( x 2).

2.

Install the USB host board in the interface slot B [B] ( x 2).

3.

Turn on the main power switch.

4.

Print out the configuration page (User Tools/ Counter > Printer Features > List/
Test Print), and then check that this device is detected.

5.

Exit the User Tools mode.

1.2.8 REMOTE COMMUNICATION GATE INSTALLATION

This option requires the printer/scanner application and DIMM 256 MB.

Component Check

No.

SM

Description

Qty

Remote Comm. Gate Interface Assy

Cover

Screw

15

B867

Controller Options

Installation Procedure

1.

Remove the interface cover [A] ( x 2).

2.

Install the modem board into interface slot A [B] ( x 2).

3.

Confirm the following SP settings before starting installation flow.

4.

SP5-985-001 ("On Board NIC" is set to "0: OFF".)

SP5-816-150 (To Select the country)

SP5-816-154 (To set an outside connection telephone number)

SP5-816-161 (To set a telephone number)

Follow the Installation flow as shown below with SP mode.

B867

16

SM

B867
Printer/
Scanner Unit

Controller Options

SM

17

B867

Main Board

2. REPLACEMENT AND ADJUSTMENT

2.1 MAIN BOARD
2.1.1 PRECAUTIONS

Turn off the main power switch and unplug the machine before starting
replacement.

Before turning off the main power switch, check that no mechanical component is
operating. Mechanical components may stop out of their home positions if you turn
off the main power switch while they are operating. The component may be
damaged if you try to remove it when it is not in the home position.

2.1.2 CONTROLLER BOARD

Before replacing the controller board, be sure to print out SMC or save the
NVRAM data.

Saving from the Controller NVRAM to an SD card ( "NVRAM Data

Upload/Download [SP5-824/825]" in the chapter "Service Tables" of the this
manual)

B867

18

SM

Main Board
Remove the rear cover [A] ( x 6)

2.

Remove the FCU cover [B] ( x 3).

3.

Remove the SD-card cover [C] ( x 1), and then remove all SD cards in the SD slots.

4.

Remove the controller-box cover [E] ( x 7).

5.

Remove the RAM DIMM [F] if it has been installed.

6.

Remove the two I/F covers [G] (or I/F options if they have been installed).

B867
Printer/
Scanner Unit

1.

SM

19

B867

Main Board

7.

Remove the controller board with the rails [H] ( x 5).

8.

Release the hooks [I], and then pull out the rails [J].

9.

Controller board

When replacing the controller board, remove the NVRAMs from the board.
Install the NVRAMs to the new board.

B867

20

SM

Main Board

When replacing the NVRAM on the controller board

1.

When you replace the NVRAMs [A], make sure that the NVRAMs are correctly

2.

The mark [B] on the NVRAM should be directed to the right side (seem from the back
side of the machine).

3.

Reassemble the machine.

4.

Copy the old NVRAM data to the new NVRAM with SP5-825 or input the SMC data in
the machine. (For details, refer to the "NVRAM Data Upload/Download [SP5-824/825]"
in the chapter "Service Tables" of the this manual)

SM

21

B867

B867
Printer/
Scanner Unit

installed.

Service Call Conditions

3. TROUBLESHOOTING
3.1 SERVICE CALL CONDITIONS
3.1.1 SERVICE CALL CONDITIONS
There are four levels of service call conditions.

Level

Definition

Reset Procedure

To prevent damage to the machine, the main

A

machine cannot be operated until the SC has

been reset by a service representative (see
the note below).
If the SC was caused by incorrect sensor

detection, the SC can be reset by turning the

main power switch off and on.

Enter SP mode, and then turn

the main power switch off and
on.

Turn the main power switch

off and on.

The main machine can be operated as usual,

Turn the main power switch

excluding the unit related to the service call.

off and on.

The SC history is updated. The machine can

be operated as usual.

The SC will not be displayed.

Only the SC history is
updated.

If the problem concerns electrical circuit boards, first disconnect then reconnect
the connectors before replacing the PCBs.

If the problem concerns a motor lock, first check the mechanical load before
replacing motors or sensors.

Do not try to use the operation panel during an automatic reboot.

If the Remote Service System is used, the SC code is sent immediately to the
Service Center

B867

22

SM

Service Call Conditions

3.1.2 GW SC CODE DESCRIPTIONS

SC6xx

No.
Definition

Symptom

Possible Cause/Countermeasure

CSS communication error

630

The machine tries to communicate

Communication error on the

with one of the terminals of a

public telephone network

relevant service center. An error

(logged only; the machine can

signal returns.

still operate)

632

B867
Printer/
Scanner Unit

MF accounting device error 1

The machine sends a data frame.
No normal end signal returns.

Defective or broken line

This symptom happens three

between machine and device

times.
MF accounting device error 2
633

The machine is communicating

with the accounting device. The

Defective or broken line

between machine and device

break signal returns.

MF accounting device error 3

634

A backup RAM error is reported

from the accounting device.

Defective accounting device

controller

Defective battery in the

accounting device

MF accounting device error 4

635

A battery voltage error is reported

from the accounting device.

Defective accounting device

controller

Defective battery in the

accounting device

SM

23

B867

Service Call Conditions

No.
Definition
636

Symptom

Possible Cause/Countermeasure

SD Card Error
Expanded authentication module error
There is no expanded
authentication module in the

-001

machine.

1.

Install the correct SD card or the

The SD card or the file of the

file of the expanded

expanded authentication module is

authentication module.

broken.

2.

Install the DESS module.

1.

Install the correct file of the

There is no DESS module in the

machine.
Version error
-002

650

The version of the expanded

authentication module is not

expanded authentication

correct.

module.

Communication error of the remote service modem (Embedded RCG-M)

Authentication error

-001

The authentication for the

1.

Check and set the correct user

Embedded RCG-M fails at a dial up

name (SP5816-156) and

connection.

password (SP5816-157).

Incorrect modem setting

-004

Dial up fails due to the incorrect

1.

modem setting.

Check and set the correct AT

command (SP5819-160).

Communication line error

-005

The supplied voltage is not

sufficient due to the defective
communication line or defective

1.

Consult with the user's local

telephone company.

connection.

B867

24

SM

Service Call Conditions

No.
Definition

Symptom

Possible Cause/Countermeasure

Incorrect network setting

-011

Both the NIC and Embedded

RCG-M are activated at the same

1.

Disable the NIC with SP5985-1.

The modem board does not work

1.

Install the modem board.

properly even though the setting of

2.

Check and reset the modem

time.
Modem board error

-012

the modem board is installed with a

651

3.

Replace the modem board.

Software bug.

Software bug.

Poor connection between the

B867
Printer/
Scanner Unit

dial up connection.

board setting with SP5816.

Incorrect dial up connection

Program parameter error

-001

The unexpected error occurs when

the modem (Embedded RCG-M)
tries to call the center with a dial up
connection.

-002

Program execution error

Same as SC651-001.
Engine startup error
Just after the main power is turned

670

on or the machine is recovering

from auto off mode, the engine

BICU and controller board

ready signal assertion fails.

Defective BICU

Just after the main power is turned

Defective controller board

on, the engine does not respond.

Controller-to-operation panel communication error at startup
672

SM

After powering on the machine,

Controller stalled

communication between the

Controller board installed

25

B867

Service Call Conditions

No.

Symptom

Definition

Possible Cause/Countermeasure

controller and operation panel does

incorrectly

not begin, or the communication is

Defective controller board

interrupted after a normal startup.

Operation panel connector loose

or defective

Poor connection of DIMM and

optional boards on the controller
board

1.

Check the setting of

SP5875-001. If the setting is set
to "1 (OFF)", change it to "0
(ON)".

SC8xx

No.

Symptom

Definition

Possible Cause/Countermeasure

Watchdog error

818

While the system program is

running, no other programs can
run (due to a bus hold or endless
loop).

819

Defective controller board

1.

Reinstall the system program.

2.

Replace the controller board.

Defective RAM DIMM

Defective SD card in slot 1

Kernel stop
Process error

[0696e]

(lowest slot)

System completely down

B867

26

Defective controller

Software error

1.

Check and/or replace the RAM

SM

Service Call Conditions

DIMM.
2.

Check and/or replace the SD

card in slot 1 (lowest slot).

3.

Replace the controller.

See NOTE at the end of the SC

table.
VM full error

Defective RAM DIMM

Defective SD card in slot 1

[0766d]

B
Unexpected system memory size

Defective controller

Software error

1.

Check and/or replace the RAM

DIMM.

2.

Check and/or replace the SD

card in slot 1 (lowest slot).

3.

Replace the controller.

See NOTE at the end of the SC

table.
Cache error
[4361]

B
Cache error in the CPU

Defective CPU

1.

Replace the controller board.

Defective memory

Defective flash memory

Defective CPU

1.

Replace the controller board.

The others

[----]

B
Error in OS

820

Self-Diagnostic Error: CPU

B

SM

[0001-0015] [000A-000D]: Detailed error code

27

B867

B867
Printer/
Scanner Unit

(lowest slot)

Service Call Conditions

During the boot monitor program

Defective CPU device

and self-diagnostic, any

Defective boot monitor program

exception or cut-in are not

or self-diagnostic program

supposed to happen. If these

1.

Replace the controller board.

happen, it is defined as SC.

2.

Reinstall the system firmware.

Defective CPU

Defective local bus

1.

Turn the main power switch off

[00FF]: Detailed error code

B
Cache access error in the CPU

and on.
2.

Reinstall the system program.

3.

Replace the controller board.

[0601, 0602, 0605, 0606, 0607, 0609]: Detailed error code

B

Exceptional command does not

Defective CPU devices

1.

Replace the controller board.

Defective CPU devices

Defective ASIC devices

1.

Replace the controller board.

Timer cut-in does not operate

Defective CPU devices

even though it is set.

1.

Replace the controller board.

Defective ASIC

Defective devices in which ASIC

operate even though it is

executed on purpose.
[060A-060E]: Detailed error code
B

Cut-in command does not

operate when it is executed.
[0610]: Detailed error code

[0612]: Detailed error code

B
Cut-in in ASIC occurs.

detects cut-in.
1.

B867

Replace the controller board.

[06FF]: Detailed error code

28

SM

Service Call Conditions

The pipeline clock frequency rate
is different from the prescribed
value.

Defective CPU devices

Mode bit data error, which is

used for initializing CPU.

1.

Replace the controller board.

Insufficient CPU cache

Insufficient memory process

[0702]: Detailed error code

The result when the program is

speed

executed in the command cache

is different from desirable value.

1.

Replace the controller board.

2.

Replace the RAM DIMM.

Defective CPU devices

Incorrect SPD

Boot mode setting error

1.

Replace the controller board.

2.

Replace the RAM DIMM.

Even you write the data in the

only cache of memory, the data is
actually written in another area
(not cache) of memory.

B867
Printer/
Scanner Unit

[0709, 070A]: Detailed error code

[0801, 0804, 0807, 0808, 0809, 80A]: Detailed error code

B

An error occurs when checking

Defective CPU devices

the TLB.

1.

Replace the controller board.

The calculation error in the CPU

Defective CPU

occurs.

1.

Replace the CPU.

The write-&-verify check error

Defective controller board

has occurred in the ASIC.

1.

Replace the controller.

ASIC (controller board

[4002-4005]: Detailed error code

B

821

Self-Diagnostic Error: ASIC

ASIC error

[0B00]

ASIC not detected

[0B06]

The ASIC of the I/O is not

detected.

SM

defective)

29

B867

Service Call Conditions

Poor connection between North

Bridge and PCI I/F.

1.

Replace controller board.

Failed to initialize or could not

Defective bus connection

read connection bus. Data in

Defective SHM

SHM register incorrect.

1.

Replace controller board.

SHM register check error

[0B10]

Timer error between ASIC and CPU

The CPU checks if the ASIC
[0D05]

timer works properly compared

with the CPU timer. If the ASIC
timer does not function in the
specified range, this SC code is
displayed.

823

System firmware problem

Defective RAM-DIMM

Defective controller

Reinstall the controller system

firmware.

1.

Replace the RAM-DIMM.

2.

Replace the controller board.

Defective controller

1.

Replace the controller.

Self-diagnostic Error: NIB

MAC address check sum error

[6101]

The result of the MAC address

check sum does not match the
check sum stored in ROM.
PHY IC error

[6104]

The PHY IC on the controller

cannot be correctly recognized.

Same as SC823-[6101]

PHY IC loop-back error

[6105]

An error occurred during the

loop-back test for the PHY IC on

Same as SC823-[6101]

the controller.

824

Self-diagnostic Error: NVRAM

The controller cannot recognize

B867

30

NVRAM damaged or abnormal

SM

Service Call Conditions

the standard NVRAM installed or

Backup battery has discharged

detects that the NVRAM is

NVRAM socket damaged

defective.

1.

Replace the NVRAM.

Self-diagnostic Error: RTC/Optional NVRAM

[1501]: Clock error
An RTC device is
recognized, and the

difference between the RTC

device and the CPU exceeds
the defined limit.
826

RTC defective

NVRAM without RTC installed

Backup battery discharged

1.

Replace the NVRAM with

another NVRAM with an RTC

No RTC device is

device.

recognized.
[15FF]: RTC not detected

B
The RTC device is not detected.

NVRAM without RTC installed

Backup battery discharged

1.

Replace the NVRAM with

another NVRAM with an RTC
device.

827

Self-diagnostic Error: RAM

Verification error

[0201]

Loose connection

Error is detected during a

Defective SDRAM DIMM

write/verify check for the

Defective controller

standard RAM (SDRAM DIMM).

1.

Replace the SDRAM DIMM.

2.

Replace the controller.

Defective RAM DIMM

Defective SPD ROM on RAM

Resident memory error

[0202]

The SPD values in all RAM

DIMM are incorrect or

DIMM

unreadable.

SM

31

Defective 12C bus

B867

B867
Printer/
Scanner Unit

Service Call Conditions

828

1.

Replace the RAM DIMM.

Defective ROM DIMM

Defective controller

1.

Replace the ROM DIMM.

2.

Replace the controller.

Defective ROM DIMM

1.

Replace the ROM DIMM.

Not specified RAM DIMM

Self-diagnostic Error: ROM

Boost lap code error
The boot monitor and OS

[0101]

program stored in the ROM

DIMM is checked. If the check
sum of the program is incorrect,
this SC code is displayed.
ROMFS error
All areas of the ROM DIMM are

[0104]

checked. If the check sum of all

programs stored in the ROM
DIMM is incorrect, this SC code
is displayed.

829

Self-diagnostic Error: Optional RAM

Verification error (Slot 1)

[0401]

installed

The data stored in the RAM in

Slot 1 does not match the data

Defective RAM DIMM

when reading.

1.

Replace the RAM DIMM.

2.

Replace the controller board.

Not specified RAM DIMM

Composition error (Slot 1)

[0402]

The result of checking the

composition data of the RAM in
Slot 1 on the controller is
incorrect.

838

Defective RAM DIMM

1.

Replace the RAM DIMM.

2.

Replace the controller board.

Self-diagnostic Error: Clock Generator

A verify error occurred when

B867

installed

32

Defective clock generator

SM

Service Call Conditions

setting data was read from the

Defective I2C bus

clock generator via the I2C bus.

Defective I2C port on the CPU

1.

Replace the controller board.

IEEE1394 interface board

IEEE1394 I/F abnormal

851

The IEEE1394 interface cannot

be used, due to a driver error.

defective

Defective controller board

Loose connection between the

Wireless card startup error

853

IEEE802 11b card connection

board is recognized. The

wireless card and the

wireless LAN card or bluetooth

connection board

B867
Printer/
Scanner Unit

The machine starts up. The

card is not recognized.

Wireless card access error
The machine has been reading
854

the data from the card. The

machine loses access to the

Loose connection between the

wireless card and the

card; the wireless LAN card or

connection board

bluetooth card connection board

is still recognized.
Wireless card error
855

Some illegal data is found in the

card.

Defective wireless card

Wireless card connection board error

856

An error is detected in the

wireless LAN card or bluetooth

connection board

card connection board.

857

USB I/F Error

USB interface error is detected.

SM

Defective wireless card

33

Defective controller

B867

Service Call Conditions

1.

Check the USB connections,

and make sure that they are
securely connected.

2.

Replace the controller board.

SD card data has corrupted.

1.

Store correct data in the SD

SD card authentication error

866

A digital license error of an SD

card application is detected.

card.

SD card error
867

An application SD card is
removed from the boot slot while

An application SD card is
ejected.

an application is activated.
SD card access error

(-13 to -3: File system error, other number: Device error)

868

B
An error report is sent from the
SD card reader.

SD card not inserted correctly

SD card defective

Controller board defective

1.

For a file system error, format

the SD card on PC.

2.

For a device error, turn the main

switch off and on.

3.

Remove and re-install the SD

card.

4.

Replace the SD card.

5.

Replace the controller.

The logical format for HDD fails.

1.

Turn the main switch off/on and

Delete All error 2: Data area

875

An error is detected while the all

data of the HDD or NVRAM are
formatted logically by the Data
Overwrite Security Unit (B735).

880

B867

try the operation again.

File Format Converter (MLB) error

34

SM

Service Call Conditions

A request to get access to the
MLB was not answered within

MLB defective

Defective NVRAM

Defective software

1.

Unexpected hardware resource

the specified time.

SC9xx
Electronic total counter error
900

The value of the total counter is

out of the normal range.
Printer error

An application error that stops the

machine operation is detected.

(e.g., memory shortage)

Printer font error

921

A necessary font is not found in

the SD card.

A necessary font is not found in

the SD card when the printer

The SD card data is corrupted.

application starts.

1.

Check that the SD card stores

correct data.

Software performance error

The software attempted to
perform an unexpected
operation.
NOTE: When this error occurs,
990

the file name, address, and data

will be stored in NVRAM. This
information can be checked by
using SP7-403. See the data and

Software defective

Internal parameter incorrect

Insufficient working memory

the situation in which this SC

occurs. Then report the data and
conditions to your technical
control center.
991

SM

Software continuity error

35

B867

B867
Printer/
Scanner Unit

920

Service Call Conditions

The software attempted to
perform an unexpected

operation. However, unlike

Logged only; the machine can

continue to operate

SC990, the process can keep on

running.
Undefined error

992

An error not controlled by the

system occurred (the error does
not come under any other SC

Defective software program

Software for that application is

code).
Application function selection error

defective

997

An option required by the

The application selected by a key

application (RAM, DIMM, board)

press on the operation panel

is not installed.

does not start or ends

Too complicated nest of the fax

group address

abnormally.
1.

As for the fax operation problem,

simplify the nest of the fax group
address.

Application start error

Software for that application is

defective

998

After switching the machine on,

application (RAM, DIMM, board)

the application does not start

within 60 s. (No applications start
or end normally.)

An option required by the

is not installed.

1.

Check the setting of

SP5875-001. If the setting is set
to "1 (OFF)", change it to "0
(OFF)".

B867

36

SM

Service Program Mode

4. SERVICE TABLES
4.1 SERVICE PROGRAM MODE

Before accessing the service menu, do the following:

Confirm that there is no print data in the printer buffer (the Data In LED must not

If there is some data in the buffer, wait until all data has been printed.

The main power LED () lights or flashes while the platen cover or ARDF is
open; while the main unit is communicating with a facsimile or the network server;
or while the machine is accessing the memory for reading or writing data.

4.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE

Entering the SP Mode
S

1. Press the Clear Mode key.

2. Use the keypad to enter 107.

3. Hold down Clear/Stop for at least 3 seconds.

4. Enter the Service Mode.

Printer SP

Select Printer SP to enter printer SP mode.

Scanner SP

Select Scanner SP to enter scanner SP mode.

Exiting the Service Mode

Press the cancel key to exit from the service mode.

SM

37

B867

B867
Printer/
Scanner Unit

be lit or blinking).

SP Mode Tables

4.2 SP MODE TABLES

The tables in this section list the service programs (SPs).
The following codes are used:

Asterisk (*): The settings are saved in the NVRAM. Most of them return to the default
values when you execute SP 5801 2.
CTL indicates that the data is contained in the NVRAM on the controller board.

The DFU menu is for design or factory use only. You must not change the settings.

Brackets ([ ]): The brackets enclose the setting rage, default value, and minimum step
(with unit) as follows: [Minimum to Maximum / Default / Step].

SSP: Consult your supervisor before you use this program.

4.2.1 SP4-XXX (MODE)

4921*

[Image Adj Selection]

Copy

001

[0 to 10 / 0 / 1]

Selects which mode the settings from SP4-922 to SP4-932 are used for.
0 = None, 1 = Text 1, 2 =Text 2, 3= Photo 1, 4 = Photo 2, 5 = Photo 3, 6 =
Special 1, 7 = Special 2, 8 = Special 3, 9 = Special 4,
10 = Special 5
Fax

[0 to 5 / 0 / 1]

002 Selects which mode the settings from SP4-922 to SP4-932 are used for.
0 = None, 1 = Text 1, 2 = Text 2, 3 = Photo 1, 4 = Photo 2,
5 = Special 1
Scanner
003

[0 to 4 / 0 / 1]

Selects which mode the settings from SP4-922 to SP4-932 are used for.
0 = None, 1 = Text 1, 2 = Text 2, 3= Photo 1, 4 = Photo 2

[Scanner Gamma]
4922*

Selects text or photo as the priority output mode. This setting is applied to
all image processing modes of SP4-921.

B867

38

SM

SP Mode Tables
001 Copy
[0=System default/ 1=Text/ 2=Photo]

002 Fax
003 Scanner

[Notch Selection]
Selects the value of the center ID adjustment notch for the ID adjustment
4923*

LEDs.

Normally the center notch is 3 (range 1-5). If 1 is selected, each notch

shifts down (becomes lighter). If +1 is selected, each notch shifts up
(becomes darker).
This setting is applied to all image processing modes of SP4-921.
B867
Printer/
Scanner Unit

001 Copy
002 Fax

[1 = Light / 0 = Normal / +1 = Dark]

003 Scanner

[Texture Removal]
Adjusts the texture removal level that is used with error diffusion. 0: The
default value for each mode is used. Text 1, Photo 2, Special 2, and Special 5
4926*

have a default of 3 and Photo 1-3 have a default of 1.

1: No removal applied.
2 to 5: Removal applied at the level specified here. The higher the setting
(level), the less clear the image will become (more texture removal). This
setting is only applied to the originals in SP4-921.
001 Copy
002 Fax

[0 to 6 / 0 / 1/step]

003 Scanner

4927*

SM

[Line Width Correction]

39

B867

SP Mode Tables
Adjusts the line width correction algorithm. Positive settings produce thicker
lines; negative settings produce thinner lines. This setting is only applied to
the originals in SP4-921.
001 Copy
002 Fax

[2 to 2 / 0 / 1/step]

003 Scanner

[Independent Dot Erase]

4928*

Selects the dot erase level. Higher settings provide greater erasure. This
setting is only applied to the originals in SP4-921.
001 Copy
002 Fax

[2 to 2 / 0 / 1/step]

003 Scanner

[Positive/Negative]
4929*

[0 = No, 1 = Yes]

Inverts white and black. This setting is only applied to the originals in
SP4-921.
001 Copy
002 Fax

4930*

[Sharpness-Edge]

[2 to 2 / 0 / 1/step]

Adjust the clarity. This setting is only applied to the originals in SP4-921.
001 Copy
002 Fax
003 Scanner

B867

40

SM

SP Mode Tables
[Sharpness-Solid]

4931*

[2 to 2 / 0 / 1/step]

Adjust the clarity. This setting is only applied to the originals in SP4-921.
001 Copy
002 Fax
003 Scanner

[Sharpness-Low ID]

4932*

[2 to 2 / 0 / 1/step]

Adjust the clarity. This setting is only applied to the originals in SP4-921.
001 Copy
B867
Printer/
Scanner Unit

002 Fax
003 Scanner

4.2.2 SP5-XXX (MODE)

5001

[All Indicators On]

001 All LEDs turn on. The LCDs turn on or off with "ON" or "OFF" key.

5024*

[mm/inch Selection]
Selects whether mm or inches are used in the display.

001

After selecting the number, you must turn the main power switch off
and on.

Europe/Asia model: [0: mm / 1: inch]

American model: [0: mm / 1: inch]

5045

SM

[Display-Counter]

41

B867

SP Mode Tables
Selects the counting display if the meter charge mode is enabled with
SP5-930-001.

001

You can change the setting only one time.

[0 to 2/ 0 / 1 /step]
0: 1 counter (Total)
1: 2 counters (Total and Prints)
2: 2 counters GPC

[Refill Toner Displ] Refill Toner Detection Display

5051

Enables or disables the toner refill detection display.

001 Refill Toner

5055

CTL

[ 0 or 1 / 0 /- ]
0: ON, 1: OFF

[Display IP address]
Displays or does not display the IP address
001 Display IP address

CTL

on the LCD.
[0 or 1 / 0 / -]
0: No, 1: Yess

5056

[Coverage Counter]
Displays or does not display the coverage
001 Coverage Counter

CTL

counter on the LCD.

[0 or 1 / 0 / -]
0: Not display, 1: Display

5104*

[A3 Double Count] SSP

A3 Double Count

001

B867

CTL

[0 = No / 1 = Yes / 2 = No Unclear]

Selects whether the machine counts twice for each sheet of A3/11"x 17". If this
is set to Yes, the total (mechanical) counter and the current user counter will

42

SM

SP Mode Tables
both increment by two for each A3/11" x 17" sheet.

5112

[Non-Std. Paper Set] Non-Standard Paper Set

Determines whether a non-standard paper size can be input for the universal
cassette trays (Tray 2, Tray 3)
001

[0 or 1 / 0 / - ]
0: No
1: Yes. If 1 is selected, the customer will be able to input a non-standard
paper size using the UP mode.

[Optional Counter Type]

This program specifies the counter type.
0: None
1: Key card (RK 3, 4)
001 Optional Counter Type 1

CTL

2: Key card (down)

3 to 10: Japan only
11: Exp. key card (Add)
12: Exp. key card (Deduct)
This program specifies the external
counter type.

002 Optional Counter Type 2

0: None

CTL

1: Expansion device 1
2: Expansion device 2
3: Expansion device 3

5114

[MF Key Card Ext.]

[0: Not installed/ 1: Installed (scanning

CTL

accounting)]

001 Japan use

5118

SM

[Disable Copying]

CTL

[0: Not disabled/ 1: Disabled]

43

B867

B867
Printer/
Scanner Unit

5113

SP Mode Tables
001 This program disables copying.

[Clr For Cnt Remove] CTL

5120*

[0=Yes / 1=Standby only / 2=No]

Determines under which conditions the copy job settings are reset when the
key counter is removed. With 0, the settings are cleared if the counter is
001

removed at the end of a job or midway through a job. With 1, they are only
cleared if the counter is removed at the end of a job. With 2, they are not
cleared at all, under either condition. With duplex copies, the job settings are
always preserved, regardless of the setting of this SP mode.

5121*

[Counter Up Timing]
001

5127

CTL

[0 = Feed In / 1 = Exit]

Selects whether the key counter increments at time of paper feed-in or at time
of paper exit.

[APS Mode]

CTL

[0: Not disabled/ 1: Disabled]

001 This program disables the APS.

5150

CTL

[By-pass Long Paper]

[0 = Feed In / 1 = Exit]

Determines whether the transfer sheet from the by-pass tray is used or not.
001 Normally the paper length for sub scanning paper from the by-pass tray is
limited to 600 mm, but this can be extended with this SP to 1260 mm.

[Fax Printing Cnt Off]

Enables or disables the automatic print out without an accounting device. This

5167

SP is used when the receiving fax is accounted by an external accounting

device.

001

B867

Fax Printing Counter

Off

[ 0 or 1 / 0 / ]
CTL

0: Automatic printing
1: No automatic printing

44

SM

SP Mode Tables
[CE Login]
5169

If you change the printer bit switches, you must log in to service mode with
this SP before you go into the printer SP mode.
[0 or 1 / 0 / - ]
001 CE Login

CTL

0: Disabled
1: Enabled

[Copy NV Version]
001 Copy NV Version

Displays the NVRAM version in the

CTL

controller board.

B867
Printer/
Scanner Unit

5188

[Set Time]
Adjusts the RTC (real time clock) time setting for the local time zone.
Examples: For Japan (+9 GMT), enter 540 (9 hours x 60 min.)
DOM: +540 (Tokyo)

5302

NA :-300 (New York)

EU :+ 60 (Paris)
CH :+480 (Peking)
TW :+480 (Taipei)
AS :+480 (Hong Kong)
002 Time Difference

5307

CTL
#

[-1440 to 1440 / Area / 1 min./step ]

[Summer Time]
[ 0 or 1 / NA, EU, ASIA / 1 /step]
ON/OFF

0: Disabled

1: Enabled

001

NA and EUR: 1, ASIA: 0

Enables or disables the summer time mode.

SM

45

B867

SP Mode Tables

Make sure that both SP5-307-3 and -4 are correctly set. Otherwise,
this SP is not activated even if this SP is set to "1".

Start

Specifies the start setting for the summer time mode.

There are 8 digits in this SP. For months 1 to 9, the "0" cannot be input in the
first digit, so the eight-digit setting for -2 or -3 becomes a seven-digit setting.
1st and 2nd digits: The month. [1 to 12]
3rd digit: The week of the month. [1 to 5]
003 4th digit: The day of the week. [0 to 6 = Sunday to Saturday]
5th and 6th digits: The hour. [00 to 23]
7th digit: The length of the advanced time. [0 to 9 / 1 hour

/step]

8th digit: The length of the advanced time. [0 to 5 / 10 minutes /step]

For example: 3500010 (EU default)
The timer is advanced by 1 hour at am 0:00 on the 5th Sunday in March

The digits are counted from the left.

Make sure that SP5-307-1 is set to "1".

End

Specifies the end setting for the summer time mode.

There are 8 digits in this SP.
1st and 2nd digits: The month. [1 to 12]
004 3rd digit: The week of the month. [0 to 5]
4th digit: The day of the week. [0 to 6 = Sunday to Saturday]
5th and 6th digits: The hour. [00 to 23]
The 7th and 8th digits must be set to "00".

The digits are counted from the left.

Make sure that SP5-307-1 is set to "1".

[Access Control]
5401

When installing the SDK application, SAS (VAS) adjusts the following
settings. DFU
006 C

B867

CTL

SSP: These SPs are not disclosed due to the security

46

SM

SP Mode Tables
016 DS

CTL

026 F

CTL

036 S

CTL

046 P

CTL

076 SDK 1

CTL

086 SDK 2

CTL

096 SDK 3

CTL

200

SDK1
Unique ID

CTL

protection.

This ID is overwritten by SAS (VAS) when you install or

uninstall the SDK application.

201 Certification

CTL

[ 0 to 255 / 0 / 1 /step] DFU

CTL

DFU

CTL

[ 0 to 255 / 0 / 1 /step] DFU

CTL

DFU

CTL

[ 0 to 255 / 0 / 1 /step] DFU

B867
Printer/
Scanner Unit

SDK1
Method
210

SDK2
Unique ID
SDK2

211 Certification
Method
220

SDK3
Unique ID
SDK3

221 Certification
Method

5404

[User Code Clear]

001

SM

Clears the counts for the user codes assigned by the key operator to restrict
the use of the machine. Press [Execute] to clear.

47

B867

SP Mode Tables
5501

CTL

[PM Alarm Interval]

[ 0 to 9999 / 0 / 1 /step]
001 Printout

0: Alarm off
1 to 9999: Alarm goes off when the PM counter
reaches the specified value (1 to 9999) x 1000.
[ 0 or 1 / 1 / ]

002 ADF

0: No alarm sounds
1: Alarm sounds after the number of originals passing
through the A(R)DF 10,000

5504

[Jam Alarm]

CTL

Sets the alarm to sound for the specified jam level (document misfeeds are
001

not included).
[ 0 to 3 / 3 / 1 /step]
0: Zero (Off), 1: Low (2.5K jams), 2: Medium (3K jams), 3: High (6K jams)

5505*

[Error Alarm]
Sets the error alarm level.
The error alarm counter counts "1" when any SC is detected. However, the

001

error alarm counter decreases by "1" when any SC is not detected during
specified sheets of copies (for example, default 1500 sheets).
The error alarm occurs when the SC error alarm counter reaches "5".
[0 to 255 / 15 / 100 copies per step]

5507

[Supply Alarm]

CTL

001 Paper Size

0: Off, 1: On,

003 Toner

0: Off, 1: On,

128 Interval :Others

[250 to 10000 / 1000 / 1 /step]

132 Interval :A3

B867

48

SM

SP Mode Tables
133 Interval :A4
134 Interval :A5
141 Interval :B4
142 Interval :B5
160 Interval :DLT
164 Interval :LG
166 Interval :LT
172 Interval :HLT

001*

[Auto Call Setting]

Jam Remains

CTL -

B867
Printer/
Scanner Unit

5508*

0: Disable, 1: Enable

Enables/disables initiating a call for an unattended paper jam.

002*

Frequent Jams

0: Disable, 1: Enable

Enables/disables initiating a call for consecutive paper jams.

003*

Door Open

0: Disable, 1: Enable

Enables/disables initiating a call when the front door remains open.

Jam Remains: Time
011*

[ 03 to 30 / 10 / 1 minute /step]

Sets the time a jam must remain before it becomes an unattended paper
jam. This setting is enabled only when SP5508 004 is set to 1.
Freq Jam: # of Time

012*

[ 02 to 10 / 5 / 1 /step]

Sets the number of consecutive paper jams required to initiate a call. This
setting is enabled only when SP5508 004 is set to 1.
Door Open: Time

013*

[ 03 to 30 / 10 / 1 minute/step]

Sets the length of time the door remains open before the machine initiates a
call.

SM

49

B867

SP Mode Tables
This setting is enabled only when SP5508 004 is set to 1.

021*

Jam Remains: Mode

0: Automatic Call
1: Audible Warning at Machine

Determines what happens when a paper jam is left unattended.

022*

Freq Jam: Mode

0: Automatic Call
1: Audible Warning at Machine

Determines what happens when a paper jam happens continually.

Door Open: Mode

0: OFF, 1: ON

023* Determines what happens if the door remains open (15 min.).
Displays a warning if set to ON. Pressing the call button will contact the
service center.

[SC/Alarm Setting]

CTL

With @Remote in use, these SP codes can be set to issue an SC call when an

5515

SC error occurs. If this SP is switched off, the SC call is not issued when an
SC error occurs.
001 SC Call
002 Service Parts Near End
003 Service Parts End
004 User Call

[0 or 1 / 1 / -]
0: Off, 1: On

006 Communication Test

007 Machine Information
008 Alarm Notice
010 Supply Automatic Order
011

B867

Supply Management

[0 or 1 / 0 / -] 0: Off,1: On

Report

50

SM

SP Mode Tables
012 Jam/Door Open Call

[0 or 1 / 1 / -] 0: Off,1: On

[Memory Clear]

5801

Before executing any of these SP codes, print an SMC Report.

All Clear
001

Initializes items SP5801-002 to -014 below.

Turn the main power switch off and on after executing this SP.

003

SCS

004

IMH

B867
Printer/
Scanner Unit

Clears the system settings.

Clears IMH data. DFU

005

MCS
Clears MCS data. DFU

006

Copier

Clears the copy application settings.

007

Fax

Clears the fax application settings.

008

Printer

Clears the printer application settings.

009

Scanner

Clears the scanner application settings.

GWWS
010

Delete the netfile application management files and thumbnails, and

initializes the job login ID.

011 NCS

SM

51

B867

SP Mode Tables
Initializes the system default and interface settings (IP address also),
SmartNetMonitor for Admin, WebStatusMonitor settings, and the TELNET
settings.
The name of Apple talk is not cleared only if this SP is executed. Turns off and
on after executing this SP.
R-FAX
012

Initializes the job login ID, SmartNetMonitor for Admin, job history, and local
storage file numbers.

014

Clear DCS Setting

Initializes the DCS (Delivery Control Service) settings.

015

Clear UCS Setting

Initializes the UCS (User Information Control Service) settings.

016

MIRS Setting

Initializes the MIRS (Machine Information Report Service) settings.

017

CCS

Initializes the CCS (Certification and Charge-control Service) settings.

018

SRM Memory Clr

Initializes the SRM (System Resource Manager) settings.

019

LCS

Initializes the LCS (Log Count Service) settings.

5811*

[Machine Serial] Machine Serial Number

001 Set

5812

( "Serial Number Input")

[Service TEL]
001 Telephone

B867

CTL

52

SM

SP Mode Tables
Sets the telephone number for a service representative. This number is
printed on the Counter List, which can be printed with the users Counter
menu.
This can be up to 20 characters (both numbers and alphabetic characters can
be input).
Facsimile

002

CTL

Sets the fax or telephone number for a service representative. This number is
printed on the Counter List.
This can be up to 20 characters (both numbers and alphabetic characters can
be input).

[NRS Function]

CTL

B867
Printer/
Scanner Unit

5816

Selects the remote service setting.

[ 0 to 2 / 2 / 1 /step]
001 I/F Setting

0: Remote service off

1: CSS remote service on
2: @Remote service on
Performs the CE Call at the start or end of the
service.
[0 or 1 / 0 / 1 /step]

002 CE Call

0: Start of the service, 1: End of the service

This SP is activated only when SP

5816-001 is set to 2.

Enables or disables the remote service function.

003 Function Flag

[0 or 1 / 0 / 1 /step]
0: Disabled, 1: Enabled
Uses or does not use the RCG certification by SSL
when calling the RCG.

007 SSL Disable

[0 or 1 / 0 / 1 /step]
0: Uses the RCG certification
1: Does no use the RCG certification

SM

53

B867

SP Mode Tables
Specifies the connect timeout interval when calling
008 RCG Connect Timeout the RCG.
[1 to 90 / 10 / 1 second/step]
Specifies the write timeout interval when calling the
009 RCG Write Timeout

RCG.
[1 to 100 / 60 / 1 second/step]
Specifies the read timeout interval when calling the

010 RCG Read Timeout

RCG.
[1 to 100 / 60 / 1 second/step]
Enables/disables access via port 80 to the SOAP

011 Port 80

method.
[0 or 1 / 0 / ]
0: Disabled, 1: Enabled

Function Flag
021 This SP displays the embedded RCG installation end flag.
1: Installation completed
2: Installation not completed
Install Status

022

This SP displays the RCG device installation status.

0: RCG device not registered
1: RCG device registered
2: Device registered
Connect Mode (N/M)

023 This SP displays and selects the embedded RCG connection method.
0: Internet connection
1: Dial-up connection

061

NotiTime ExpTime DFU

Proximity of the expiration of the certification.

062 HTTP Proxy Use

B867

54

SM

SP Mode Tables
This SP setting determines if the proxy server is used when the machine
communicates with the service center.
HTTP Proxy Host
This SP sets the address of the proxy server used for communication
between embedded RCG-N and the gateway. Use this SP to set up or display
the customer proxy server address. The address is necessary to set up
063 embedded RCG-N.

The address display is limited to 127 characters. Characters beyond

the 127th character are ignored.

This address is customer information and is not printed in the SMC

HTTP Proxy Port Number

This SP sets the port number of the proxy server used for communication
064

between embedded RCG N and the gateway. This setting is necessary to set
up embedded RCG-N.

This port number is customer information and is not printed in the

SMC report.

HTTP Proxy Aut Usr

This SP sets the HTTP proxy authentication user name.
065

The length of the name is limited to 31 characters. Any character

beyond the 31st character is ignored.

This name is customer information and is not printed in the SMC

report.

HTTP Proxy Aut Pass

066

This SP sets the HTTP proxy authentication password.

The length of the password is limited to 31 characters. Any character

beyond the 31st character is ignored.

SM

55

B867

B867
Printer/
Scanner Unit

report.

SP Mode Tables

This name is customer information and is not printed in the SMC

report.

Cer Updt Cond

Displays the status of the certification update.
0
1

4
067
11

12

The certification used by embedded RCG is set correctly.

The certification request (setAuthKey) for update has been received
from the GW URL and certification is presently being updated.
The certification update is completed and the GW URL is being notified
of the successful update.
The certification update failed, and the GW URL is being notified of the
failed update.
The period of the certification has expired and a new request for an
update is being sent to the GW URL.
A rescue update for certification has been issued and a rescue
certification setting is in progress for the rescue GW connection.
The rescue certification setting is completed and the GW URL is being
notified of the certification update request.
The notification of the request for certification update has been

13

completed successfully, and the system is waiting for the certification

update request from the rescue GW URL

14

15

16

B867

The notification of the certification request has been received from the
rescue GW controller, and the certification is being stored.
The certification has been stored, and the GW URL is being notified of
the successful completion of this event.
The storing of the certification has failed, and the GW URL is being
notified of the failure of this event.

56

SM

SP Mode Tables

The certification update request has been received from the GW URL,
17

the GW URL was notified of the results of the update after it was
completed, but a certification error has been received, and the rescue
certification is being recorded.

18

The rescue certification of No. 17 has been recorded, and the GW URL
is being notified of the failure of the certification update.

Cer Abnml Cause

Displays a number code that describes the reason for the request for update
of the certification.

1
068

069

Normal. There is no request for certification update in progress.

B867
Printer/
Scanner Unit

Request for certification update in progress. The current certification

has expired.
An SSL error notification has been issued (after the certification has
expired).
Notification of shift from a common authentication to an individual
certification.

Notification of a common certification without ID2.

Notification that no certification was issued.

Notification that GW URL does not exist.

Cert: Updtt ReqID

The ID of the request for certification.

083

Firm Updating
Displays the status of the firmware update.
Firm Up Usr Conf

085

This SP setting determines if the operator can confirm the previous version of
the firmware before the firmware update execution. If the option to confirm the

SM

57

B867

SP Mode Tables
previous version is selected, a notification is sent to the system manager and
the firmware update is done with the firmware files from the URL.
Firmware Size
086

Allows the service technician to confirm the size of the firmware data files
during the firmware update execution.

087

CERT: Macro Version

Displays the macro version of the @Remote certification.

088

CERT: PAC Version

Displays the PAC version of the @Remote certification.
CERT: ID2 Code

089

Displays ID2 for the @Remote certification. Spaces are displayed as

underscores (_). Asterisks (*) indicate that no @Remote certification exists.
CERT: Subject

090 Displays the common name of the @Remote certification subject. CN = the
following 17 bytes. Spaces are displayed as underscores (_). Asterisks (*)
indicate that no DESS exists.
CERT: Serial Number
091

Displays serial number for the @Remote certification. Asterisks (*) indicate
that no DESS exists.
CERT: Issuer

092

Displays the common name of the issuer of the @Remote certification. CN =

the following 30 bytes. Asterisks (*) indicate that no DESS exists.
CERT: St ExpTime

093

Displays the start time of the period for which the current @Remote
certification is enabled.

094 CERT: End ExpTime

B867

58

SM

SP Mode Tables
Displays the end time of the period for which the current @Remote
certification is enabled.
Ins Country
Select from the list the name of the country where embedded RCG-M is
installed in the machine. After selecting the country, you must also set the
150

following SP codes for embedded RCG-M:

SP5816-153

SP5816-154

SP5816-161

0: Japan, 1: USA, 2: Canada, 3: UK, 4: Germany, 5: France

6: Italy, 7: Netherlands, 8: Belgium, 9: Luxembourg, 10: Spain

B867
Printer/
Scanner Unit

Aut Line Detect

Press [Execute].
Setting this SP classifies the telephone line where embedded RCG-M is
connected as either dial-up or push type, so embedded RCG-M can
151 automatically distinguish the number that connects to the outside line.

The current progress, success, or failure of this execution can be

displayed with SP5816 152.

If the execution succeeded, SP5816 153 will display the result for
confirmation and SP5816 154 will display the telephone number for the
connection to the outside line.

Line Detect Rst

Displays a number to show the result of the execution of SP5816 151. Here is
a list of what the numbers mean.
0: Success
152

1: In progress (no result yet). Please wait.

2: Line abnormal
3: Cannot detect dial tone automatically
4: Line is disconnected
5: Insufficient electrical power supply
6: Line classification not supported
7: Error because fax transmission in progress ioctl() occurred.

SM

59

B867

SP Mode Tables
8: Other error occurred
9: Line classification still in progress. Please wait.
Dial/Push Select
This SP displays the classification (tone or pulse) of the telephone line to the
access point for embedded RCG-M. The number displayed (0 or 1) is the
result of the execution of SP5816 151. However, this setting can also be
changed manually.
153 [0 to 1 / 0 / 1 /step]
0: Tone Dialing Phone
1: Pulse Dialing Phone
Inside Japan "2" may also be displayed:
0: Tone Dialing Phone
1: Pulse Dialing Phone 10PPS
2: Pulse Dialing Phone 20PPS
Outline Phone #
The SP sets the number that switches to PSTN for the outside connection for
embedded RCG-M in a system that employs a PBX (internal line).

154

If the execution of SP5816-151 has succeeded and embedded RCG-M

has connected to the external line, this SP display is completely blank.

If embedded RCG-M has connected to an internal line, then the number

of the connection to the external line is displayed.

If embedded RCG-M has connected to an external line, a comma is

displayed with the number. The comma is inserted for a 2 sec. pause.

The number setting for the external line can be entered manually
(including commas).

Remove Service: PPP Recognition Timeout

155

SSP: Sets the length of the timeout for the embedded RCG-M connection to
its access point. The timeout is the time from when the modem sends the
ATD to when it receives the result code.
[1 to 65536 / 60 / 1 /step]

156 Dial Up User

B867

60

SM

SP Mode Tables
Use this SP to set a user name for access to remote dial up. Follow these
rules when setting a user name:

Name length: Up to 32 characters

Spaces and # allowed but the entire entry must be enclosed by double
quotation marks (").

Dial Up Password
Use this SP to set a password for access to remote dial up. Follow these rules
157 when setting a user name:

Name length: Up to 32 characters

Spaces and # allowed but the entire entry must be enclosed by double
quotation marks (").

161

Use this SP to set the telephone number of the line where embedded RCG-M
is connected. This number is transmitted to and used by the Call Center to
return calls.
Limit: 24 numbers (numbers only)
Ans Timing Adj
When the Call Center calls out to a embedded RCG-M modem, it sends a
repeating ID tone (*#1#). This SP sets the time the line remains open to send

162 these ID tones after the number of the embedded RCG-M modem is dialed up
and connected.
[0 to 24/ 1 /1 /step]
The actual amount of time is this setting + 2 sec. For example, if you set "2"
the line will remain open for 4 sec.
Access Point
This is the number of the dial-up access point for embedded RCG-M. If no
163 setting is done for this SP code, then a preset value (determined by the
country selected) is used.
Default: 0
Allowed: Up to 16 alphanumeric characters
164 Comm Line

SM

61

B867

B867
Printer/
Scanner Unit

Phone Number

SP Mode Tables
This SP sets the connection conditions for the customer. This setting
dedicates the line to embedded RCG-M only, or sets the line for sharing
between embedded RCG-M and a fax unit.
[0 or 1 / 0 / - ]
0: Line shared by embedded RCG-M/Fax
1: Line dedicated to embedded RCG-M only

If this setting is changed, the copier must be cycled off and on.

SP5816 187 determines whether the off-hook button can be used to

interrupt an embedded RCG-M transmission in progress to open the
line for fax transaction.

173

Modem Serial Number

This SP displays the serial number registered for the embedded RCG-M.
Lmt Resend Cncl
Normally, it is best to allow unlimited time for certification and ID2 update
requests, and for the notification that the certification has been completed.

174 However, embedded RCG-M generates charges based on transmission time

for the customer, so a limit is placed upon the time allowed for these
transactions.
If these transactions cannot be completed within the allowed time, do this SP
to cancel the time restriction.
FAX TX Priority
This SP determines whether pushing the off-hook button will interrupt an
embedded RCG-M transmission in progress to open the line for fax
transaction. This SP can be used only if SP5816-164 is set to "0".
187

[0 or 1/ 0 / - ]
0: Disable. Setting the fax unit off-hook does not interrupt a fax transaction in
progress. If the off-hook button is pushed during a embedded RCG-M
transmission, the button must be pushed again to set the fax unit on-hook
after the embedded RCG-M transmission has completed.
1: Enable. When embedded RCG-M shares a line with a fax unit, setting the
fax unit off-hook will interrupt a embedded RCG-M transmission in progress

B867

62

SM

SP Mode Tables
and open the line for a fax transaction.

200

Polling Man Exc

Executes the polling test.
Instl: Condition
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external RCG nor embedded RCG
device is set.
1: The embedded RCG device is being set. Only Box registration is

201 completed. In this status the this unit cannot answer a polling request from
the external RCG.
cannot answer a polling request.
3: The registered device by the external RCG is being set. In this status the
embedded RCG device cannot be set.
4: The registered module by the external RCG has not started.

202

Instl: ID#
Allows entry of the number of the request needed for the embedded RCG.

203

Instl: Reference
Executes the inquiry request to the @Remote GateWay URL.
Instl: Ref Rslt
Displays a number that indicates the result of the inquiry executed with
SP5816-203.
0: Succeeded

204

1: Inquiry number error

2: Registration in progress
3: Proxy error (proxy enabled)
4: Proxy error (proxy disabled)
5: Proxy error (Illegal user name or password)
6: Communication error
7: Certification update error

SM

63

B867

B867
Printer/
Scanner Unit

2: The embedded RCG device is set. In this status the external RCG unit

SP Mode Tables
8: Other error
9: Inquiry executing
Instl: Ref Section
205 Displays the result of the notification sent to the device from the GW URL in
answer to the inquiry request. Displayed only when the result is registered at
the GW URL.

206

Instl: Rgstltn
Executes Embedded RCG Registration.
Instl: Rgstltn Rst
Displays a number that indicates the registration result.
0: Succeeded
2: Registration in progress

207

3: Proxy error (proxy enabled)

4: Proxy error (proxy disabled)
5: Proxy error (Illegal user name or password)
6: Communication error
7: Certification update error
8: Other error
9: Registration executing

208 Instl Error Code

Displays a number that describes the error code that was issued when either
SP5816 204 or SP5816 207 was executed.
Cause

Illegal Modem
Parameter

Operation Error,
Incorrect Setting

B867

Code

Meaning

-11001

Chat parameter error

-11002

Chat execution error

-11003

Unexpected error

-12002

Inquiry, registration attempted without acquiring

device status.

64

SM

SP Mode Tables
-12003

-12004

Error Caused by
Response from
GW URL

209

inquiry and no previous registration.

Attempted setting with illegal entries for
certification and ID2.
Attempted dial up overseas without the correct
international prefix for the telephone number.

-2387

Not supported at the Service Center

-2389

Database out of service

-2390

Program out of service

-2391

Two registrations for same device

-2392

Parameter error

-2393

External RCG not managed

-2394

Device not managed

-2395

Box ID for external RCG is illegal

-2396

Device ID for external RCG is illegal

-2397

Incorrect ID2 format

-2398

Incorrect request number format

B867
Printer/
Scanner Unit

-2385

Attempted registration without execution of an

Instl Clear
Releases a machine from its embedded RCG setup.

250

Print Com Log

Prints the communication log.

5821

[NRS Address]
001 CSS-PI Device

SM

Sets the PI device code. After you change this

setting, you must turn the machine off and on.

65

B867

SP Mode Tables
Sets the IP address of the RCG (Remote
002 RCG IP Address

Communication Gate) destination for call

processing at the remote service center.
[00000000h to FFFFFFFFh/1]

NVRAM Upload

5824

001 ( "NVRAM Upload")

NVRAM Download

5825

001 ( "NVRAM Download")

5828

[Network Setting]

050

1284 Compatibility
(Centro)

CTL
Enables or disables 1284 Compatibility.
[0 or 1 / 1 / 1 / step]
0: Disabled, 1: Enabled
Enables or disables ECP Compatibility.
[0 or 1 / 1 / 1 / step]

052 ECP (Centro)

0: Disabled, 1: Enabled
NOTE: This SP is activated only when
SP5-828-50 is set to "1".
Enables/disables Job Spooling.

065 Job Spooling

[0 or 1 / 0 / 1 / step]
0: Disabled, 1: Enabled
Treatment of the job when a spooled job exists at

066

Job Spooling Clear: Start power on.

Time

0: ON (Data is cleared)
1: OFF (Automatically printed)
Validates or invalidates the job spooling function

069 Job Spooling (Protocol)

for each protocol.

0: Validates

B867

66

SM

SP Mode Tables
1: Invalidates
bit0: LPR
bit1: FTP
bit2: IPP
bit3: SMB
bit4: BMLinkS
bit5: DIPRINT
bit6: (Reserved)
bit7: (Reserved)
Enables or disables the Telnet protocol.
090 TELNET (0: OFF 1: ON)

[ 0 or 1 / 1 / ]
0: Disable, 1: Enable

091 Web (0: OFF 1: ON)

B867
Printer/
Scanner Unit

Enables or disables the Web operation.

[ 0 or 1 / 1 / ]
0: Disable, 1: Enable
Active IPv6 Link
This is the IPv6 local address link referenced on the Ethernet or wireless LAN
145 (802.11b) in the format:
"Link Local Address" + "Prefix Length"
The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16
bits each.
147

149

151

Active IPv6 Status

Address 1
Active IPv6 Status
Address 2

These SPs are the IPv6 status addresses (1 to 5)

referenced on the Ethernet or wireless LAN

Active IPv6 Status

(802.11b) in the format:

Address 3

"Status Address" + "Prefix Length"

The IPv6 address consists of a total of 128 bits

153

155

SM

Active IPv6 Status

configured in 8 blocks of 16 bits each.

Address 4
Active IPv6 Status
Address 5

67

B867

SP Mode Tables
IPv6 Manual Setting Address
This SP is the IPv6 manually set address referenced on Ethernet or wireless
156 LAN (802.11b) in the format:
"Manual Set Address" + "Prefix Length"
The IPv6 address consists of a total of 128 bits configured in 8 blocks of 16
bits each.
IPv6 Gateway Address
158 This SP is the IPv6 gateway address referenced on Ethernet or wireless LAN
(802.11b). The IPv6 address consists of a total of 128 bits configured in 8
blocks of 16 bits each.

5840

[IEEE 802.11b]
[1 to 11 or 13 / 11 or 13 / 1 /step]
Channel MAX

CTL

Europe: 1 to 13, default: 13

NA/ Asia: 1 to 11, default: 11

006

Sets the maximum number of channels available for data transmission via
wireless LAN. The number of channels available varies according to location.
The default settings are set for the maximum end of the range for each area.
Adjust the upper 4 bits to set the maximum number of channels. DFU

Do not change the setting.

[ 1 to 11 or 13 / 1 / 1 /step]

Channel MIN

CTL

Europe: 1 to 13
NA/ Asia: 1 to 11

007

Sets the minimum number of channels available for data transmission via the
wireless LAN. The number of channels available varies according to location.
The default settings are set for the minimum end of the range for each area.
Adjust the lower 4 bits to set the minimum number of channels. DFU

011

B867

Do not change the setting.

WEP Key Select

CTL
68

[00 to 11 / 00 / 1 binary]
SM

SP Mode Tables
00: Key #1
01: Key #2 (Reserved)
10: Key #3 (Reserved)
11: Key #4 (Reserved)
Selects the WEP key.

[GWWS Analysis] DFU

Setting 1

CTL
Bit

This is a debugging tool. It sets

001 the debugging output mode of
each Net File process.
Default: Bit SW 1000 0000

Setting 2

System & other groups (LSB)

Capture related

Certification related

Address book related

Machine management related

Output related (printing, delivery)

Repository related

Debug log output

CTL
Bit
0-6

002

Groups

B867
Printer/
Scanner Unit

5842

Groups
Not used

Default: Bit SW 0000 0000

Log time stamp setting
7

0: Date/Hour/Minute/Second
1: Minute/Second/Msecond

5844

[USB]

001 Transfer Rate

SM

CTL

69

B867

SP Mode Tables
Sets the speed for USB data transmission.
[Full Speed]
[Auto Change]
Vendor ID

CTL

002 Sets the vendor ID:

Initial Setting: 0x05A Ricoh Company
[0x0000 to 0xFFFF/1] DFU
Product ID
003

CTL

Sets the product ID.

[0x0000 to 0xFFFF/1] DFU
Device Release No.

004

CTL

Sets the device release number of the BCD (binary coded decimal) display.
[0000 to 9999/1] DFU
Enter as a decimal number. NCS converts the number to hexadecimal number
recognized as the BCD.

[Delivery Server Setting]

5845

CTL

Provides items for delivery server settings.

001

FTP Port Num

[ 0 to 65535 / 3670 / 1 /step]

Sets the FTP port number used when image files to the Scan Router Server.
Srv IP (Primary)
002

Range: [Link] to [Link]

Use this SP to set the Scan Router Server address. The IP address under the
transfer tab can be referenced by the initial system setting.
Retry Interval

003

[60 to 999 / 300 / 1 second /step]

Specifies the interval time for sending the scanned image data to the deliver
server or SMTP/FTP/NCP/SMB server after sending error.

004 Number of Retries

B867

[0 to 99 / 3 / 1 time/step]

70

SM

SP Mode Tables
Specifies the retry times for sending the scanned image data to the deliver
server or SMTP/FTP/NCP/SMB server after sending error.
Delivery Error Display Time

[0 to 999 / 300 / 1 second /step]

006 Use this setting to determine the length of time the prompt message is
displayed when a test error occurs during document transfer with the NetFile
application and an external device.
Srv IP (Secondary)

Range: [Link] to [Link]

008 Specifies the IP address assigned to the computer designated to function as

the secondary delivery server of Scan Router. This SP allows only the setting
of the IP address without reference to the DNS setting.
[ 0 to 4 / 0 / 1 /step]

009 Allows changing the model of the delivery server registered by the I/O device.
0: Unknown, 1: SG1 Provided, 2: SG1 Package,
3: SG2 Provided, 4: SG2 Package
Delivery Svr Capability

[ 0 to 255 / 0 / 1 /step]

Bit7 = 1 Comment information exits

Bit6 = 1 Direct specification of mail address
possible
Bit5 = 1 Mail RX confirmation setting possible
Bit4 = 1 Address book automatic update function
010 exists

Changes the capability of

the server that is

Bit3 = 1 Fax RX delivery function exists

registered as an I/O
device.

Bit2 = 1 Sender password function exists

Bit1 = 1 Function to link MK-1 user and Sender
exists
Bit0 = 1 Sender specification required (if set to 1,
Bit6 is set to 0)

SM

71

B867

B867
Printer/
Scanner Unit

Delivery Server Model

SP Mode Tables
Delivery Svr Capability (Ext)

[ 0 to 255 / 0 / 1 /step]

Changes the capability of the server that is registered as an I/O device.

011
Bit7 = 1 Address book usage limitation (Limitation for each authorized user)
Bit6 = 1 RDH authorization link
Bit5 to 0: Not used

013

Svr Schm (Primary)

Specifies the scheme of the primary delivery server.

014

Svr Port Num (Pri)

Specifies the port number of the primary delivery server.

015

Srv URL Path (Pri)

Specifies the URL path of the primary delivery server.

016

Svr Schm (Sec)

Specifies the scheme of the secondary delivery server.

017

Svr Port Num (Sec)

Specifies the port number of the secondary delivery server.

018

Srv URL Path (Sec)

Specifies the URL path of the secondary delivery server.

019

CapSvr Schm

Specifies the scheme of the capture server.

020

CapSvr Port Num

Specifies the port number of the capture server.

021

CapSrv URL Path

Specifies the URL path of the s capture server.

022

B867

Rapid-fire Send

[ 0 or 1 / 1 / - ]

72

SM

SP Mode Tables
0: Disable, 1: Enable
Enables or disables the prevention function for the continuous data sending.

5846

[UCS Settings]

CTL

Machine ID (Delivery Server)

001

Displays ID

Displays the unique device ID in use by the delivery server directory. The
value is only displayed and cannot be changed. This ID is created from the
NIC MAC or IEEE 1394 EUI. The ID is displayed as either 6-byle or 8-byte
binary.
Machine ID Clear (Delivery Server)

Clears the unique ID of the device used as the name in the file transfer

B867
Printer/
Scanner Unit

002

Clears ID

directory. Execute this SP if the connection of the device to the delivery

server is unstable. After clearing the ID, the ID will be established again
automatically by cycling the machine off and on.
Maximum Entries

[150 to 999 / 150 / 1 /step]

003 Changes the maximum number of entries that UCS can handle.
If a value smaller than the present value is set, the UCS managed data is
cleared, and the data (excluding user code information) is displayed.
Delivery Server Retry Timer
006

[0 to 255 / 0 / 1 /step]

Sets the interval for retry attempts when the delivery server fails to acquire
the delivery server address book.
Delivery Server Retry Times

007

[0 to 255 / 0 / 1 /step]

Sets the number of retry attempts when the delivery server fails to acquire the
delivery server address book.
Delivery Server Maximum

008

[200 to 999 / 200 / 1/step]

Entries

Sets the maximum number account entries of the delivery server user
information managed by UCS.

SM

73

B867

SP Mode Tables
010

LDAP Search Timeout

[1 to 255 / 60 / 1 /step]

Sets the length of the timeout for the search of the LDAP server.
[0 to 10 / 0 / 1 /step]
Addr B Mig (SD SD)

0: Not decided yet

1: Slot 1 to 10: Slot 10

042

This SP copies an address book data in a SD card to another SD card.

Select the destination slot where you want to move an address book data,
and then press "Execute" key.
You can check where an address book data is in with SP5-846-043.

043

Addr B Media

Displays the slot number where an address book data is in.

047 Initialize Local Addr Book

048 Initialize Delivery Addr Book

049 Initialize LDAP Addr Book

Clears the local address book information,

including the user code.
Clears the distribution address book
information, except the user code.
Clears the LDAP address book information,
except the user code.
Clears all directory information managed by

050 Initialize All Addr Book

UCS, including all user codes.

Turn the main power switch off and on after
executing this SP.

051 Backup All Addr Book

052 Restore All Addr Book

Uploads all directory information to the SD

card.
Downloads all directory information from the
SD card.

Clear Backup Info

053 Deletes the address book data from the SD card in the service slot.
Deletes only the files that were uploaded from this machine.
This feature does not work if the card is write-protected.

B867

74

SM

SP Mode Tables

After you do this SP, go out of the SP mode, and then turn the power
off. Do not remove the SD card until the Power LED stops flashing.

Search Option
This SP uses bit switches to set up the fuzzy search options for the UCS local
060 address book.
Bit0: Checks both upper/lower case characters
Bit1: Japan only
Bit2 to 7: Not used
Compl Opt1

address book. Specifically, this SP limits the password entry to upper case
062

and sets the length of the password.

[0 to 32 / 0 / 1 /step]

This SP does not normally require adjustment.

This SP is enabled only after the system administrator has set up a

group password policy to control access to the address book.

Compl Opt2
Use this SP to set the conditions for password entry to access the local
address book. Specifically, this SP limits the password entry to lower case
063

and defines the length of the password.

[0 to 32 / 0 / 1 /step]

This SP does not normally require adjustment.

This SP is enabled only after the system administrator has set up a

group password policy to control access to the address book.

Compl Opt3
064 Use this SP to set the conditions for password entry to access the local
address book. Specifically, this SP limits the password entry to numbers and
defines the length of the password.

SM

75

B867

B867
Printer/
Scanner Unit

Use this SP to set the conditions for password entry to access the local

SP Mode Tables
[0 to 32 / 0 / 1 /step]

This SP does not normally require adjustment.

This SP is enabled only after the system administrator has set up a

group password policy to control access to the address book.

Compl Opt4
Use this SP to set the conditions for password entry to access the local
address book. Specifically, this SP limits the password entry to symbols and
065

defines the length of the password.

[0 to 32 / 0 / 1 /step]

This SP does not normally require adjustment.

This SP is enabled only after the system administrator has set up a

group password policy to control access to the address book.
Specifies the FTP port for getting a distribution

091 FTP Auth Port Setting

server address book that is used in the

identification mode.
[0 to 65535 / 3671 / 1 /step]

094 Encryption Stat

[Web Service]

Shows the status of the encryption function for

the address book data.

CTL

SP5848-1 sets the 4-bit switch assignment for the access control setting.

5848

Setting of 0001 has no effect on access and delivery from Scan Router.
ac: Access Control
004 ac: UD (only Lower 4 bits)
007 ac: Log Fax (Lower 4 bits)

Switches access control on and off.

0000: No access control
0001: Denies access to DeskTop Binder.

009 ac: Job Ctrl (Lower 4 bits)

011

B867

ac: Device Management

(Lower 4 bits)

76

SM

SP Mode Tables
022 ac: Uadmin (Lower 4bits)
210 Log Type: Job1
211 Log Type: Job2
212 Log Type: Access
213 Primary Srv

Displays the log server settings.

These can be adjusted with the Web Image
Monitor.

214 Secondary Srv

215 Start Time
Specifies the transmit interval.
[1 to 1000 / 1 / 1 hour/step]

216 Interval Time

B867
Printer/
Scanner Unit

This SP is activated only when SP5848-217 is

set to "2 (Transmit periodically)".
Selects the transmit timing.
[0 to 2 / 0 / 1/step]

217 Timing

0: No Transmit, 1: Transmit one by one

2: Transmit periodically

[Installation Date]

5849

CTL

Displays or prints the installation date of the machine.

001 Display

The Counter Clear Day has been changed to Installation

Date or Inst. Date.
Determines whether the installation date is printed on the

002 Print

printout for the total counter.

[0 or 1/ 1 / 1/step]
0: No Print, 1: Print

003

5851

SM

Total

Displays the total counter when the installation date is

Counter

registered to the machine.

[Bluetooth]

CTL

77

B867

SP Mode Tables
Sets the operation mode for the Bluetooth Unit. Press either
001 Mode

key.
0 :Public, 1: Private

[Remote ROM Update]

5856

Allows the technician to upgrade the firmware using a parallel cable when
updating the remote ROM.
[0 or 1 / 0 / 1/step]
002 Local Port

CTL

0: Disallow
1: Allow

5857

001

[Debug Log Save]

CTL

On/Off

0: OFF, 1: ON

Switches the debug log feature on and off. The debug log cannot be captured
until this feature is switched on.

006

Save to SD Card
Specifies the debug log number for saving to an SD card.
Erase SD Debug

012

Erases SD debug logs in the SD card.

Turn off and on after executing this SP.

013

Dsply-SD Space
Displays the remaining space in the SD card.
SD to SD Latest (Latest 4 MB)

014

Saves the debug log (latest 4 MB) in memory to the SD card.

A unique file name is generated to avoid overwriting existing file names on
the SD card. Up to 4MB can be copied to the SD card. 4 MB segments can be
copied one by one to the SD card.

B867

78

SM

SP Mode Tables
SD to SD Any (Latest 4 MB Any Key)

015

Saves the specified debug log (with SP5-857-006) in memory to the SD card.
A unique file name is generated to avoid overwriting existing file names on
the SD card. Up to 4MB can be copied to the SD card. 4 MB segments can be
copied one by one to the SD card.

017

Make SD Debug
Executes the making of a file (4MB) for saving debug logs.

[Debug Log Save: SC]

These SPs select the content of the debugging information to be saved to the
destination selected by SP5857-2.
SP5858-3 stores one SC specified by number. Refer to the chapter "Trouble
Shooting" for a list of SC error codes.
Turns the save function on/off for SC codes
001 Engine SC

generated by copier engine errors.

[0 or 1 / 0 / 1/ step]
0: OFF, 1: ON
Turns the save function on/off for SC codes

002 Controller SC

generated by GW controller errors.

[0 or 1 / 0 / 1/ step]
0: OFF, 1: ON

003 Any SC

[0 to 65535 / 0 / 1 /step]
Turns the save function on/off for jam errors.

004 Jam

[0 or 1 / 0 / 1/ step]
0: OFF, 1: ON

5859

[Debug Log Save Key]

001 Key 1
002 Key 2

SM

CTL

These SPs allow you to set up to 10 keys for log

files for functions that use common memory on

79

B867

B867
Printer/
Scanner Unit

5858

CTL

SP Mode Tables
003 Key 3
004 Key 4

the controller board.

[ 9999999 to 9999999 / 0 / ]

005 Key 5
006 Key 6
007 Key 7
008 Key 8
009 Key 9
010 Key 10

5860

[SMTP/POP3/IMAP4]

CTL

Partial Mail Receive Timeout

[1 to 168 / 72 / 1 hour/step]

020 Sets the amount of time to wait before saving mail that breaks up during
reception. The received mail is discarded if the remaining portion of the mail is
not received during this prescribed time.
MDN Response RFC2298 Compliance
021

[0 to 1 / 1 / ]

Determines whether RFC2298 compliance is switched on for MDN reply mail.

0: No, 1: Yes
SMTP Auth. From Field Replacement

[0 to 1 / 0 / ]

022 Determines whether the FROM item of the mail header is switched to the
validated account after the SMTP server is validated.
0: No. "From" item not switched. 1: Yes. "From" item switched.
SMTP Auth. Direct Setting

[0 or 1 / 0 / ]

Selects the authentication method for SMPT.

025 Bit switch:

B867

Bit 0: LOGIN

Bit 1: PLAIN

Bit 2: CRAM MD5

80

SM

SP Mode Tables

Bit 3: DIGEST MD5

Bit 4 to 7: Not used

This SP is activated only when SMTP authorization is enabled by UP

mode.

5866

001

[E-mail Report]
Report Validity

[ 0 or 1 / 0 / ]

0: Enabled, 1: Disabled

Enables or disables the E-mail alert function.

Add Date Field

CTL

[ 0 or 1 / 0 / ] 0: Not add, 1: Add

B867
Printer/
Scanner Unit

005

Adds or does not add the date field to the header of the alert mail.

5869

001

[RAM Disk Setting]

Mail Function

[0 or 1 / 0 / - ]

GWINIT

0: ON, 1: OFF

Turns on or off the e-mail function.

002

PDL Storage

GWINIT

[0 to 255 / 4 / 1 /step]

Specifies the RAM storage size for PDL.

5870

[Common Key Info Writing]

Writes to flash ROM the common proof for

001 Writing

CTL

validating the device for @Remote

specifications.

003 Initialize

5873

SM

CTL

Formats the common proof area of the flash

ROM. FA

[SD Card Appli Move]

81

B867

SP Mode Tables
This SP copies the application programs from the
001 Move Exec

original SD card in SD card slot 3 to an SD card in

SD card slot 2.
This SP copies back the application programs
from an SD card in the SD Card Slot 3 to the

002 Undo Exec

original SD card in the SD card slot 2. Use this

menu when you have mistakenly copied some
programs by using "Move Exec" (SP5873-1).

5875

[SC Auto Reboot]

Enables or disables the automatic reboot
function when an SC error occurs.
[0 or 1 / 0 / ]
0: The machine reboots automatically when
the machine issues an SC error and logs

001 Reboot Mode

CTL

the SC error code. If the same SC occurs

again, the machine does not reboot.
1: The machine does not reboot when an
SC error occurs.
The reboot is not executed for Type A, B or
C SC codes.
Selects the reboot method for SC.

002 Reboot Method

CTL

[0 or 1 / 0 / -]
0: Manual reboot, 1: Automatic reboot

5878

[Option Setup]
Enables the Data Overwrite Security unit.

001 Option Setup

Press "EXECUTE" on the operation panel.

Then turn the machine off and on.

5881

B867

[Delete Fixed Sent]

82

SM

SP Mode Tables
001 Delete Fixed Sent

5886

Deletes the fixed form sentence.

[Permit ROM Update] DFU

This SP determines whether the ROM can be updated.
001 [0 or 1 / 0 / 1/step]
0: Yes, 1: No

[SD GetCounter] SSP

001

5913

This SP saves the counter list of the machine to an SD card in the slot 3.
The folder of "SD_COUNTER" must be made in an SD card for this SP.

B867
Printer/
Scanner Unit

5887

[Switch Permission]
Print Application Timer

002

Sets the length of time to elapse before allowing another application to take
control of the display when the application currently controlling the display is
not operating because a key has not been pressed.
[3 to 30 / 3 / 1 second/step]

5974

[Cherry Server]
Selects which version of the Scan Router application program, Light or Full
(Professional), is installed.
001 [0 to 1 / 0 / 1 /step]
0: Light version (supplied with this machine)
1: Full version (optional)

[Device Setting]
5985

The NIC and USB support features are built into the GW controller. Use this
SP to enable and disable these features. In order to use the NIC and USB
functions built into the controller board, these SP codes must be set to "1".

SM

83

B867

SP Mode Tables
[0 to 2 / 0 / 1 /step]
0: Disable, 1: Enable, 2: Function limitation
When the "Function limitation" is set, "On board NIC" is
limited only for the @Remote or LDAP/NT authentication.
001 On Board NIC

Other network applications than @Remote or

LDAP/NT authentication are not available when
this SP is set to "2". Even if you can change the
initial settings of those network applications,
settings may not actually work.

002 On Board USB

[0 or 1 / 0 / 1/step]
0: Disable, 1: Enable

SMC Print

[SP Print Mode]

5990

In the SP mode, press Copy Window to move to the copy screen, select the
paper size, then press Start. Select A4/LT (Sideways) or larger to ensure that
all the information prints. Press SP Window to return to the SP mode, select
the desired print, and press "EXECUTE".
001 All (Data List)
002 SP (Mode Data List)
003 User Program Data
004 Logging Data
005 Diagnostic Report
006 Non-Default (Prints only SPs set to values other than defaults.)
007 NIB Summary
021 Copier User Program
022 Scanner SP
023 Scanner User Program

B867

84

SM

SP Mode Tables
5998

Memory Clear
001 See the section "Memory Clear" in this chapter.

4.2.3 SP7-XXX (DATA LOG)

7401*

[CounterSC Total]

CTL

[0 to 9999 / 0 / 1/step]

001 Displays how many times SC codes are generated.

7403

[SC History]

B867
Printer/
Scanner Unit

001 Latest
002 Latest 1
003 Latest 2
Logs the SC codes detected.

004 Latest 3
005 Latest 4

The 10 most recently detected SC Codes

CTL

are displayed on the screen.

L: Asset line

006 Latest 5

V: Assert location

007 Latest 6

F: Assert file

008 Latest 7
009 Latest 8
010 Latest 9

7502*

[CounterPaper Jam]

[0 to 9999 / 0 / 1/step]

7502 1 Displays the total number of paper jams.

7503*

[CounterOrgn Jam]

[0 to 9999 / 0 / 1/step]

7503 1 Displays the total number of original jams,

SM

85

B867

SP Mode Tables

[Paper Jam/Loc]
7504*

[0 to 9999 / 0 / 1/step]

Displays the total number of the paper jams classified by timing and
location.
"Counter-Each Paper Jam (SP7-504)", in this chapter.

[Original Jam/Loc]
7505*

[0 to 9999 / 0 / 1/step]

Displays the total number of the original jams on the ADF/ARDF that have
occurred at a certain timing or at a certain location.
"Original Jam History Display (SP7-508)", in this chapter.

7506

[Paper Jam/ Size] Jam Counter: Paper Size

7506 5 A4 LEF
7506 6 A5 LEF

CTL

Displays the number of jams according to

the paper size.
[ 0 to 9999 / 0 / 1 sheet/step ]

7506 14 B5 LEF
7506 38 LT LEF
7506 44 HLT LEF
7506 132 A3 SEF
7506 133 A4 SEF
7506 134 A5 SEF
7506 141 B4 SEF
7506 142 B5 SEF
7506 160 DLT SEF
7506 164 LG SEF
7506 166 LT SEF
7506 172 HLT SEF

B867

86

SM

SP Mode Tables
7506 255 Others

7507*

[Disply-P Jam Hist] Display: Paper Jam History

7507 1 Last
7507 2 Latest 1

Displays the copy jam history (the most recent 10 jams)

Sample Display:

7507 3 Latest 2

CODE:007
7507 4 Latest 3

SIZE:05h
TOTAL:0000334

7507 5 Latest 4

DATE:DEC 1 09:44/06 2005

7507 6 Latest 5

where:
B867
Printer/
Scanner Unit

CODE is the SP7504-*** number (see above.)

7507 7 Latest 6

SIZE is the ASAP paper size code in hex.

7507 8 Latest 7

TOTAL is the total jam error count (SP7003)

DATE is the date the jams occurred.

7507 9 Latest 8
7507 10 Latest 9
Size

Code

Size

Code

Size

Code

A4 (S)

05

A3 (L)

84

DLT (L)

A0

A5 (S)

06

A4 (L)

85

LG (L)

A4

B5 (S)

0E

A5 (L)

86

LT (L)

A6

LT (S)

26

B4 (L)

8D

HLT (L)

AC

HLT (S)

2C

B5 (L)

8E

Others

FF

[Disply-O Jam Hist] Display: Original Jam History

7508*

Displays the original jam history of the transfer unit in groups of 10, starting
with the most recent 10 jams. Display contents are as follows:
CODE is the SP7-505-*** number.
SIZE is the paper size code in hex. (See Paper Size Hex Codes below.)

SM

87

B867

SP Mode Tables
TOTAL is the total jam error count (SP7-003)
DATE is the date the previous jam occurred
1* Latest
2* Latest 1
3* Latest 2
4* Latest 3
5* Latest 4
6* Latest 5
7* Latest 6

Sample Display:
CODE: 007
SIZE: 05h
TOTAL: 0000334
DATE: Mon Mar 15 [Link] 2000

8* Latest 7
9* Latest 8
10* Latest 9

[Memory/ Version/ PN]

7801

Displays the part number and version of all ROMs in the machine.
7801
255

7803

Memory/ Version/ PN

[PM Counter]
Displays the PM counter for each PM part.

7803 1 Paper

7804

CTL

[0 to 99999999 / 0 / 1/step]

[PM Count. Reset]

Clears the PM counter for each PM part.

7804 1 Paper

B867

CTL

88

This clears the counter of SP7803-1.

SM

SP Mode Tables

7807

[ResetSC/Jam Counters]
Resets the SC, paper, original, and total jam counters. When the program

7807 1

ends normally, the message "Completed" is displayed. SP 7807 1 does not

reset the following logs: SP 7507 (Display-Paper Jam History) and SP 7508
(Display-Original Jam History).

[MF Error Counter] Japan Only

7826

Displays the number of counts requested of the card/key counter.

A request for the count total failed at power on. This
error will occur if the device is installed but
disconnected.
The request for a staple count failed at power on.
002 Error Staple

This error will occur if the device is installed but

disconnected.

7827

[MF Error Counter Clear]

Press Execute to reset to 0 the values of SP7826. Japan Only

7832*
7832 1

7836

[Display-Self-Diag]
Displays the SC codes and the number of their occurrences. Each number is
in the range of 0 to 9999.

[Resident Memory]
Displays the contents of the memory on the controller board.

7901

[Assert Info]
Records the location where a problem is detected in the program. The data

SM

89

B867

B867
Printer/
Scanner Unit

001 Error Total

SP Mode Tables
stored in this SP is used for problem analysis. DFU
7901 1 File Name

7901 2 Number of Lines

7901 3 Location

7992*

7992 5

Reset-Info Count
Reset-ID Er Count
Clears the ID sensor error counter (SP7-991-005).

4.2.4 SP8-XXX (HISTORY)

Most of the SPs in this group are prefixed with a letter that indicates the mode of operation
(the mode of operation is referred to as an application). Before reading the Group 8
Service Table, make sure that you understand what these prefixes mean.

Prefixes

What it means

T:

Total: (Grand Total).

C:

Copy application.

F:

Fax application.

P:

Print application.

S:

Scan application.

O:

Grand total of the items counted for all

applications (C, F, P, etc.)..

Totals (pages, jobs, etc.) executed for each

application when the job was not stored on the
document server.

Other applications

Refers to network applications such as Web

(external network

Image Monitor. Utilities developed with the SDK

applications, for

(Software Development Kit) will also be counted

example)

with this group in the future.

The Group 8 SP codes are limited to 17 characters, forced by the necessity of displaying
them on the small LCDs of printers and faxes that also use these SPs. Read over the list of

B867

90

SM

SP Mode Tables
abbreviations below and refer to it again if you see the name of an SP that you do not
understand.
Key for Abbreviations

Abbreviation

What it means
By, e.g. T:Jobs/Apl = Total Jobs by Application

>

More (2> 2 or more, 4> 4 or more

AddBook

Address Book

Apl

Application

B/W

Black & White

Bk

Black

Cyan

ColCr

Color Create

ColMode

Color Mode

Comb

Combine

Comp

Compression

Deliv

Delivery

DesApl

B867
Printer/
Scanner Unit

Designated Application. The application (Copy, Fax, Scan, Print)

used to store the job on the document server, for example.

Dev Counter

Development Count, no. of pages developed.

Dup, Duplex

Duplex, printing on both sides

Emul

Emulation

FC

Full Color

FIN

Post-print processing, i.e. finishing (punching, stapling, etc.)

Full Bleed

No Margins

SM

91

B867

SP Mode Tables
Abbreviation
GenCopy

What it means
Generation Copy Mode
Get Print Counter. For jobs 10 pages or less, this counter does

GPC

not count up. For jobs larger than 10 pages, this counter counts
up by the number that is in excess of 10 (e.g., for an 11-page
job, the counter counts up 11-10 =1)

IFax
ImgEdt

Internet Fax
Image Edit performed on the original with the copier GUI, e.g.
border removal, adding stamps, page numbers, etc.

Black (YMCK)

LS

Local Storage. Refers to the document server.

LSize

Large (paper) Size

Mag

Magnification

MC

One color (monochrome)

NRS (@Remote), which allows a service center to monitor

NRS

machines remotely. @Remote is used overseas; CSS is used

in Japan.

Org

Original for scanning

OrgJam

Original Jam
Print Job Manager/Desk Top Editor: A pair of utilities that allows

Palm 2

print jobs to be distributed evenly among the printers on the

network, and allows files to moved around, combined, and
converted to different formats.

PC

Personal Computer
Pages. A page is the total scanned surface of the original.

PGS

Duplex pages count as two pages, and A3 simplex count as two

pages if the A3/DLT counter SP is switched ON.

B867

92

SM

SP Mode Tables
Abbreviation

What it means

PJob

Print Jobs

Ppr

Paper

PrtJam

Printer (plotter) Jam

PrtPGS

Print Pages
Red (Toner Remaining). Applies to the wide format model A2

only. This machine is under development and currently not

RCG

Remote Communication Gate

Rez

Resolution

SC

Service Code (Error SC code displayed)

Scn

Scan

Sim, Simplex

Simplex, printing on 1 side.

S-to-Email

Scan-to-E-mail
SMC report printed with SP5990. All of the Group 8 counters are

SMC

recorded in the SMC report.

Svr

Server

TonEnd

Toner End

TonSave

Toner Save

TXJob

Send, Transmission

YMC

Yellow, Magenta, Cyan

YMCK

Yellow, Magenta, Cyan, Black

SM

B867
Printer/
Scanner Unit

available.

All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear.

93

B867

SP Mode Tables

8 191

T:Total Scan PGS

CTL

8 192

C:Total Scan PGS

CTL

8 193

F:Total Scan PGS

CTL

8 195

S:Total Scan PGS

CTL

These SPs count the pages scanned by each

application that uses the scanner to scan
images.
[0 to 9999999 / 0 / 1]

SP 8 191 to 8 196 count the number of scanned sides of pages, not the number of
physical pages.

These counters do not count reading user stamp data, or reading color charts to adjust
color.

Previews done with a scanner driver are not counted.

A count is done only after all images of a job have been scanned.

Scans made in SP mode are not counted.

Examples

If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored,
the S: count is 4.

If both sides of 3 A4 sheets are copied and stored to the document server using the
Store File button in the Copy mode window, the C: count is 6 and the L: count is 6.

If both sides of 3 A4 sheets are copied but not stored, the C: count is 6.

If you enter document server mode then scan 6 pages, the L: count is 6.

T:LSize Scan PGS

CTL

[0 to 9999999 / 0 / 1]

These SPs count the total number of large pages input with the scanner
8 201

for scan and copy jobs. Large size paper (A3/DLT) scanned for fax
transmission is not counted.

These counters are displayed in the SMC Report, and in the User
Tools display.

F:LSize Scan PGS

8 203

CTL

[0 to 9999999 / 0 / 1]

These SPs count the number of large pages scanned by original type for
Fax jobs.

8 205

B867

S:LSize Scan PGS

CTL

94

[0 to 9999999 / 0 / 1]

SM

SP Mode Tables
These SPs count the total number of large pages input with the scanner
for scan jobs only. Large size paper (A3/DLT) scanned for fax transmission
are not counted.

These counters are displayed in the SMC Report, and in the User
Tools display.

ADF Org Feeds

8 221

CTL

[0 to 9999999 / 0 / 1]

These SPs count the number of pages fed through the ADF for front and
back side scanning.
Number of front sides fed for scanning:
Front side count is the same as the number of pages fed for either
001 Front

simplex or duplex scanning.

With an ADF/ARDF that cannot scan both sides simultaneously,
the Front side count is the same as the number of pages fed for
duplex front side scanning. (The front side is determined by which
side the user loads face up.)
Number of rear sides fed for scanning:
With an ADF/ARDF that can scan both sides simultaneously, the
Back count is the same as the number of pages fed for duplex

002 Back

scanning.
With an ADF/ARDF that cannot scan both sides simultaneously,
the Back count is the same as the number of pages fed for duplex
rear-side scanning.

When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1.

If a jam occurs during the job, recovery processing is not counted to avoid double
counting. Also, the pages are not counted if the jam occurs before the first sheet is
output.

8 281

SM

T:Scan PGS/TWAIN

CTL

These SPs count the number of pages

95

B867

B867
Printer/
Scanner Unit

With an ADF/ARDF that can scan both sides simultaneously, the

SP Mode Tables
scanned using a TWAIN driver. These
counters reveal how the TWAIN driver is used
for delivery functions.
8 285

S:Scan PGS/TWAIN

CTL

[0 to 9999999 / 0 / 1]

At the present time, these counters

perform identical counts.

8 291

T:Scan PGS/Stamp

CTL

8 293

F:Scan PGS/Stamp

CTL

8 295

S:Scan PGS/Stamp

CTL

These SPs count the number of pages

stamped with the stamp in the ADF unit.
[0 to 9999999 / 0 / 1]

T:Scan PGS/Size
8 301

CTL

[0 to 9999999 / 0 / 1]

These SPs count by size the total number of pages scanned by all
applications. Use these totals to compare original page size (scanning)
and output (printing) page size [SP 8-441].
C:Scan PGS/Size

8 302

CTL

[0 to 9999999 / 0 / 1]

These SPs count by size the total number of pages scanned by the Copy
application. Use these totals to compare original page size (scanning) and
output (printing) page size [SP 8-442].
F:Scan PGS/Size

8 303

CTL

[0 to 9999999 / 0 / 1]

These SPs count by size the total number of pages scanned by the Fax
application. Use these totals to compare original page size (scanning) and
output page size [SP 8-443].
S:Scan PGS/Size

8 305

CTL

[0 to 9999999 / 0 / 1]

These SPs count by size the total number of pages scanned by the Scan
application. Use these totals to compare original page size (scanning) and
output page size [SP 8-445].
-001 A3

B867

96

SM

SP Mode Tables
002 A4
003 A5
004 B4
005 B5
006 DLT
007 LG
008 LT
009 HLT

B867
Printer/
Scanner Unit

010 Full Bleed

-254 Other (Standard)
-255 Other (Custom)

8 381

T:Total PrtPGS

CTL

8 382

C:Total PrtPGS

CTL

8 383

F:Total PrtPGS

CTL

8 384

P:Total PrtPGS

CTL

8 385

S:Total PrtPGS

CTL

8 387

O:Total PrtPGS

CTL

These SPs count the number of pages printed

by the customer. The counter for the
application used for storing the pages
increments.
[0 to 9999999 / 0 / 1]

When the A3/DLT double count function is switched on with SP5104, 1 A3/DLT page is
counted as 2.

When several documents are merged for a print job, the number of pages stored is
counted for the application that stored them.

These counters are used primarily to calculate charges on use of the machine, so the
following pages are not counted as printed pages:

SM

Blank pages in a duplex printing job.

Blank pages inserted as document covers, chapter title sheets, and slip sheets.

97

B867

SP Mode Tables

Reports printed to confirm counts.

All reports done in the service mode (service summaries, engine maintenance
reports, etc.)

Test prints for machine image adjustment.

Error notification reports.

Partially printed pages as the result of a copier jam.

LSize PrtPGS

8 391

CTL

[0 to 9999999 / 0 / 1]

These SPs count pages printed on paper sizes A3/DLT and larger.

In addition to being displayed in the SMC Report, these counters

are also displayed in the User Tools display on the copy machine.

This SP counts the amount of paper

(front/back counted as 1 page) used for duplex
8 411

Prints/Duplex

CTL

printing. Last pages printed only on one side

are not counted.
[0 to 9999999 / 0 / 1]

T:PrtPGS/Dup Comb
8 421

CTL

[0 to 9999999 / 0 / 1]

These SPs count by binding and combine, and n-Up settings the number
of pages processed for printing. This is the total for all applications.
C:PrtPGS/Dup Comb

8 422

CTL

[0 to 9999999 / 0 / 1]

These SPs count by binding and combining, and n-Up settings the number
of pages processed for printing by the copier application.
F:PrtPGS/Dup Comb

8 423

CTL

[0 to 9999999 / 0 / 1]

These SPs count by binding and combining, and n-Up settings the number
of pages processed for printing by the fax application.

8 424

P:PrtPGS/Dup Comb

CTL

[0 to 9999999 / 0 / 1]

These SPs count by binding and combining, and n-Up settings the number

B867

98

SM

SP Mode Tables
of pages processed for printing by the printer application.
S:PrtPGS/Dup Comb
8 425

CTL

[0 to 9999999 / 0 / 1]

These SPs count by binding and combining, and n-Up settings the number
of pages processed for printing by the scanner application.
O:PrtPGS/Dup Comb

8 427

CTL

[0 to 9999999 / 0 / 1]

These SPs count by binding and combining, and n-Up settings the number
of pages processed for printing by Other applications

002 Duplex> Duplex

003 Book> Duplex

004 Simplex Combine

005 Duplex Combine

006 2>

2 pages on 1 side (2-Up)

007 4>

4 pages on 1 side (4-Up)

008 6>

6 pages on 1 side (6-Up)

009 8>

8 pages on 1 side (8-Up)

010 9>

9 pages on 1 side (9-Up)

011 16>

16 pages on 1 side (16-Up)

012 Booklet

013 Magazine

B867
Printer/
Scanner Unit

001 Simplex> Duplex

These counts (SP8-421 to SP8-427) are especially useful for customers who need to
improve their compliance with ISO standards for the reduction of paper consumption.

Pages that are only partially printed with the n-Up functions are counted as 1 page.

Here is a summary of how the counters work for Booklet and Magazine modes:

SM

99

B867

SP Mode Tables
Booklet
Original
Pages

Magazine

Count

Original
Pages

Count

T:PrtPGS/Ppr Size
8 441

CTL

[0 to 9999999 / 0 / 1]

These SPs count by print paper size the number of pages printed by all
applications.
C:PrtPGS/Ppr Size

8 442

CTL

[0 to 9999999 / 0 / 1]

These SPs count by print paper size the number of pages printed by the
copy application.
F:PrtPGS/Ppr Size

8 443

CTL

[0 to 9999999 / 0 / 1]

These SPs count by print paper size the number of pages printed by the
fax application.
P:PrtPGS/Ppr Size

8 444

CTL

[0 to 9999999 / 0 / 1]

These SPs count by print paper size the number of pages printed by the
printer application.

8 445

B867

S:PrtPGS/Ppr Size

CTL

100

[0 to 9999999 / 0 / 1]

SM

SP Mode Tables
These SPs count by print paper size the number of pages printed by the
scanner application.
O:PrtPGS/Ppr Size
8 447

CTL

[0 to 9999999 / 0 / 1]

These SPs count by print paper size the number of pages printed by Other
applications.
001 A3
002 A4
003 A5
004 B4
005 B5

B867
Printer/
Scanner Unit

006 DLT
007 LG
008 LT
009 HLT
010 Full Bleed
254 Other (Standard)

255 Other (Custom)

These counters do not distinguish between LEF and SEF.

8 451

PrtPGS/Ppr Tray

CTL

[0 to 9999999 / 0 / 1]

These SPs count the number of sheets fed from each paper feed station.

SM

001 Bypass

Bypass Tray

002 Tray 1

Copier

003 Tray 2

Copier

101

B867

SP Mode Tables
004 Tray 3

Paper Tray Unit (Option)

005 Tray 4

Paper Tray Unit (Option)

006 Tray 5

Currently not used.

007 Tray 6

Currently not used.

008 Tray 7

Currently not used.

009 Tray 8

Currently not used.

010 Tray 9

Currently not used.

T:PrtPGS/Ppr Type

CTL

[0 to 9999999 / 0 / 1]

These SPs count by paper type the number pages printed by all
applications.
8 461

These counters are not the same as the PM counter. The PM counter
is based on feed timing to accurately measure the service life of the
feed rollers. However, these counts are based on output timing.

Blank sheets (covers, chapter covers, slip sheets) are also counted.

During duplex printing, pages printed on both sides count as 1, and a

page printed on one side counts as 1.

C:PrtPGS/Ppr Type
8 462

CTL

[0 to 9999999 / 0 / 1]

These SPs count by paper type the number pages printed by the copy
application.
F:PrtPGS/Ppr Type

8 463

CTL

[0 to 9999999 / 0 / 1]

These SPs count by paper type the number pages printed by the fax
application.
P:PrtPGS/Ppr Type

8 464

CTL

[0 to 9999999 / 0 / 1]

These SPs count by paper type the number pages printed by the printer
application.
001 Normal

B867

102

SM

SP Mode Tables
002 Recycled
003 Special
004 Thick
005 Normal (Back)
006 Thick (Back)
007 OHP
008 Other

8 521

CTL

[0 to 9999999 / 0 / 1]

These SPs count by finishing mode the total number of pages printed by
all applications.
C:PrtPGS/FIN

8 522

CTL

[0 to 9999999 / 0 / 1]

These SPs count by finishing mode the total number of pages printed by
the Copy application.
F:PrtPGS/FIN

CTL

[0 to 9999999 / 0 / 1]

These SPs count by finishing mode the total number of pages printed by
8 523

the Fax application.

Print finishing options for received faxes are currently not

available.

P:PrtPGS/FIN
8 524

CTL

[0 to 9999999 / 0 / 1]

These SPs count by finishing mode the total number of pages printed by
the Print application.
S:PrtPGS/FIN

8 525

CTL

[0 to 9999999 / 0 / 1]

These SPs count by finishing mode the total number of pages printed by
the Scanner application.

SM

103

B867

B867
Printer/
Scanner Unit

T:PrtPGS/FIN

SP Mode Tables
001 Sort
002 Stack
003 Staple
004 Booklet
005 Z-Fold
006 Punch
007 Other

If stapling is selected for finishing and the stack is too large for stapling, the

unstapled pages are still counted.

The counts for staple finishing are based on output to the staple tray, so jam

recoveries are counted.

T:Counter

8 581

CTL

[0 to 9999999 / 0 / 1]

This SP counts the total output broken down by color output, regardless of
the application used. In addition to being displayed in the SMC Report,
these counters are also displayed in the User Tools display on the copy
machine.
001 Total

8 591

O:Counter

8 591 1 A3/DLT

CTL

[0 to 9999999 / 0 / 1]

These SPs count the totals for A3/DLT paper use, number
of duplex pages printed, and the number of staples used.

8 591 2 Duplex

8 601

Cvg Counter

8 601 1 Cvg: BW %

B867

These totals are for Other (O:) applications only.

CTL

[0 to 9999999 / 0 / 1]

Displays the total coverage of each mode.

104

SM

SP Mode Tables
8 601 11 Cvg: BW Pages

Displays the number of the printouts in each mode.

T:FAX TX PGS
8 631

CTL

[0 to 9999999 / 0 / 1]

This SP counts by color mode the number of pages sent by fax to a

telephone number.
F:FAX TX PGS

8 633

CTL

[0 to 9999999 / 0 / 1]

This SP counts by color mode the number of pages sent by fax to a

telephone number.

If a document has color and black-and-white pages mixed, the pages are counted

separately as B/W or Color.

At the present time, this feature is provided for the Fax application only so SP8631 and

SP8633 are the same.

The counts include error pages.

If a document is sent to more than one destination with a Group transmission, the
count is done for each destination.

Polling transmissions are counted but polling RX are not.

Relay, memory, and confidential mailbox transmissions and are counted for each
destination.

T:IFAX TX PGS
8 641

CTL

[0 to 9999999 / 0 / 1]

This SP counts by color mode the number of pages sent by fax to as fax
images using I-Fax.
F:IFAX TX PGS

8 643

This SP counts

CTL

[0 to 9999999 / 0 / 1]

by color mode the number of pages sent by Fax as fax

images using I-Fax.

001 B/W

SM

If a document has color and black-and-white pages mixed, the pages are counted

105

B867

B867
Printer/
Scanner Unit

001 B/W

SP Mode Tables
separately as B/W or Color.

At the present time, this feature is provided for the Fax application only so SP8641 and
SP8643 are the same.

The counts include error pages.

If a document is sent to more than one destination with a Group transmission, the
count is done for each destination.

Polling transmissions are counted but polling RX are not.

Relay, memory, and confidential mailbox transmissions and are counted for each
destination.

T:S-to-Email PGS
8 651

CTL

[0 to 9999999 / 0 / 1]

This SP counts by color mode the total number of pages attached to an

e-mail for both the Scan and document server applications.
S:S-to-Email PGS

8 655

CTL

[0 to 9999999 / 0 / 1]

This SP counts by color mode the total number of pages attached to an

e-mail for the Scan application only.
001 B/W

If Scan-to-Email is used to send a 10-page document to 5 addresses, the count is

10 (the pages are sent to the same SMTP server together).

If Scan-to-PC is used to send a 10-page document to 5 folders, the count is 50

(the document is sent to each destination of the SMB/FTP server).

Due to restrictions on some devices, if Scan-to-Email is used to send a 10-page

document to a large number of destinations, the count may be divided and
counted separately. For example, if a 10-page document is sent to 200 addresses,
the count is 10 for the first 100 destinations and the count is also 10 for the second
100 destinations, for a total of 20.).

T:Deliv PGS/Svr
8 661

CTL

[0 to 9999999 / 0 / 1]

These SPs count by color mode the total number of pages sent to a Scan
Router server by both Scan and LS applications.

B867

106

SM

SP Mode Tables
S:Deliv PGS/Svr
8 665

CTL

[0 to 9999999 / 0 / 1]

These SPs count by color mode the total number of pages sent to a Scan
Router server by the Scan application.
001 B/W

The B/W and Color counts are done after the document is stored on the Scan
Router server.

If the job is canceled before storage on the Scan Router server finishes, the count
is not done.

The count is executed even if there is confirmation of the arrival at the Scan

T:Deliv PGS/PC
8 671

CTL

[0 to 9999999/

0 / 1]

These SPs count by color mode the total number of pages sent to a folder
on a PC (Scan-to-PC) with the Scan and LS applications.
S:Deliv PGS/PC

8 675

CTL

[0 to 9999999 / 0 / 1]

These SPs count by color mode the total number of pages sent with
Scan-to-PC with the Scan application.
001 B/W

Print jobs done with Web Image Monitor and Desk Top Binder are added to the
count.

If several documents are merged for sending, the number of pages stored are
counted for the application that stored them.

When several documents are sent by a Fax broadcast, the F: count is done for the
number of pages sent to each destination.

8 681

T:PCFAX TXPGS

CTL

8 683

F:PCFAX TXPGS

CTL

SM

These SPs count the number of pages sent by

PC Fax. These SPs are provided for the Fax

107

B867

B867
Printer/
Scanner Unit

Router server.

SP Mode Tables
application only, so the counts for SP8-681 and
SP8-683 are the same.
[0 to 9999999 / 0 / 1]

This counts pages sent from a PC using a PC fax application, from the PC through the
copier to the destination.

When sending the same message to more than one place using broadcasting, the
pages are only counted once. (For example, a 10-page fax is sent to location A and
location B. The counter goes up by 10, not 20.)

TX PGS/Port

CTL

[0 to 9999999 / 0 / 1]

These SPs count the number of pages sent by the physical port used to

8 701

send them. For example, if a 3-page original is sent to 4 destinations via

ISDN G4, the count for ISDN (G3, G4) is 12.
8 701 1 PSTN-1

8 701 2 PSTN-2

8 701 3 PSTN-3

8 701 4 ISDN (G3,G4)

8 701 5 Network

8 711

8 715

T:Scan PGS/Comp

CTL

[0 to 9999999 / 0 / 1]

S:Scan PGS/Comp

CTL

[0 to 9999999 / 0 / 1]

These SPs count the number of pages sent by each compression mode.
-001 JPEG/JPEG2000
-002

B867

TIFF M/S
(Multi/Single)

003 PDF

-004 Other

108

SM

SP Mode Tables

8 771

Dev Counter

CTL

[0 to 9999999 / 0 / 1]

This SP counts the total number of developed images.

8 771 1 Total

8 781

Toner Botol Info.

*BCU

[0 to 9999999 / 0 / 1]

This SP displays the number of already replaced toner cartridges.

The number of black toner cartridges

Toner Remain

CTL

[0 to 100 / 0 / 1]
B867
Printer/
Scanner Unit

8 781 1 BK

This SP displays the percent of toner remaining for each color. This SP
8 801

allows the user to check the toner supply at any time.

This precise method of measuring remaining toner supply (1%

steps) is better than other machines on the market that can only
measure in increments of 10 (10% steps).

8 801 1 K

Cvr Cnt:0-10%
8 851

*BCU

[0 to 9999999 / 0 / 1]

These SPs display the number of scanned sheets on which the coverage
of each color is from 0% to 10%.

8 851 11 0-2%:Bk
8 851 21 3-4%: Bk
8 851 31 5-7%: Bk
8 851 41 8-10%: Bk

8 861

SM

Cvr Cnt: 11-20%

*BCU

109

[0 to 9999999 / 0 / 1]

B867

SP Mode Tables
This SP displays the number of scanned sheets on which the coverage of
each color is from 11% to 20%.
8 851 1 BK

Cvr Cnt: 21-30%

8 871

*BCU

[0 to 9999999 / 0 / 1]

This SP displays the number of scanned sheets on which the coverage of

each color is from 21% to 30%.

8 871 1 BK

Cvr Cnt: 31%8 881

*BCU

[0 to 9999999 / 0 / 1]

This SP displays the number of scanned sheets on which the coverage of

each color is 31% or higher.

8 881 1 BK

8 891

Page/Toner Bottle

*BCU

[0 to 9999999 / 0 / 1]

This SP displays the number of sheets output by the scan application.

8 891 1 BK

Page/Toner k Prev1
8 901

*BCU

[0 to 9999999/ 0 / 1]

This SP displays the number of sheets output by the scan application with
the previously replaced units.

8 901 1 BK

Page/Toner Prev2
8 911

*BCU

[0 to 9999999 / 0 / 1]

This SP displays the number of sheets output by the scan application with
the unit replaced before the previously replaced unit (two steps back from
the current unit).

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SP Mode Tables
8 911 1 BK

Cvr Cnt/Total

8 921 1 Coverage(%): BK

8 921 11 Covwerage/P: Bk

Machine Status

8 941

*BCU

[0 to 9999999 / 0 / 1]

These SPs display the total coverage percentage

of sheets output by the machine.
These SPs display the total coverage pages
output by the machine.

CTL

[0 to 9999999 / 0 / 1]

These SPs count the amount of time the machine spends in each
operation mode. These SPs are useful for customers who need to
investigate machine operation for improvement of their compliance with
ISO Standards.

8 941 1 Operation Time

8 941 2 Standby Time

8 941 3 Energy Save Time

Engine operation time.

Engine not operating. Does not include time spent in
Energy Save, Low Power, or Off modes.
Includes time while the machine is performing
background printing.
Includes time in Energy Save mode with Engine on.

8 941 4 Low Power Time

Includes time while machine is performing

background printing.
Includes time while machine is performing

8 941 5 Off Mode Time

background printing. Does not include time machine

remains powered off with the power switches.

8 941 6 SC

Total down time due to SC errors.

8 941 7 PrtJam

Total down time due to paper jams during printing.

8 941 8 OrgJam

SM

Total down time due to original jams during

scanning.

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8 921

SP Mode Tables
8 941 9 Spl PM Unit End

8 999

Total down time due to toner end.

AdominCounter

CTL

[0 to 9999999 / 0 / 1]

Displays the user setting counter for administrator.

8 999 1 Total

8 999 3 Copy: BW

8 999 7 Printer: BW

8 999 10 FaxP: BW

8 999 12 A3/DLT

8 999 13 Duplex

8 999 15 Cvr: BW %

8 999 17 Cvr: BW Pages

8 999 102 SendTtl: BW

8 999 103 FaxSend

8 999 105 FaxSend: BW

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Printer Service Mode

4.3 PRINTER SERVICE MODE

4.3.1 SERVICE MODE TABLE

SP No.

Description

1001

BitSw#1 Set

1003

Clear Setting

Function and Setting

Adjusts bit switch settings.
Note: Currently the bit switches are not being used.
Not used
Prints the service summary sheet

1004

Print Summary

(An error log is printed in addition to the configuration

1005

Display Version

B867
Printer/
Scanner Unit

page).
Displays the version of the controller firmware.

4.3.2 SP MODES RELATED TO PRINTER CONTROLLER

The following SP modes are located in the copier SP mode. Refer to section 5.1 of the
main unit service manual.

SP No.

Description

Function and Setting

Specifies whether the counter is doubled for A3/DLT.

5104

A3/DLT Double
Count

0: No, 1: Yes
If is selected, the total counter and the current user
code counter count up twice when A3 or DLT paper is
used.
Resets data for process control and all software

5801

Memory All Clear

counters, and returns all modes and adjustments to

their defaults values.
section "Memory Clear" in this chapter for details.

5907

SM

Plug & Play

Selects the brand name and the production name for

Windows Plug & Play. This information is stored in

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Printer Service Mode

NVRAM.
7832

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Detailed Display of
Self-Diagnostics

Displays the controller self-diagnostic result.

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Scanner Service Mode

4.4 SCANNER SERVICE MODE

4.4.1 SCANNER PROGRAM MODE TABLE
Service Table Key

Notation

What it means

[range / default /
step]

Example: [-9 to +9 / +3.0 / 0.1 mm step]. The setting can be adjusted

in the range 9, value reset to +3.0 after an NVRAM reset, and the
value can be changed in 0.1 mm steps with each key press.
Comments added for your reference.
This value is stored in NVRAM. After a RAM reset, the default value

(factory setting) is restored.

DFU

Denotes Design or Factory Use. Do not change this value.

SP1

Mode Number

Function and [Setting]

Selects the compression type for binary picture

1004*

Compression Type

processing.
[1: MH, 2: MR, 3: MMR]
Creates an erase margin for all edges of the
scanned image.

1005*

Erase Margin

If the machine has scanned the edge of the

original, create a margin.
[0 to 5 / 0mm / 1mm step]

For the settings of the image quality, see the copier SP-mode table.

SM

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italics

Using SP Mode

4.5 USING SP MODE

4.5.1 MEMORY CLEAR
Network Enabled Machine
A machine with the optional controller box stores the engine data in the NVRAM on the
BICU, and stores the other data in the NVRAM on the optional controller. To distinguish
between the engine data and the other data, see SP5-801-003 through 019. This service
program (SP5-801) handles the controller data. Any data that is not handled by SP5-801 is
the engine data. The data in the BICU NVRAM (engine data) is cleared by SP5-998-001
while the data in the controller NVRAM (controller data) is cleared by SP5-801-xxx (for
exceptions, see "").

Machine

Data

NVRAM

Cleared by

Engine data

BICU

SP5-998-001

Remarks
Any data other than controller
data
SCS, IMH, MCS, Copier
application, Fax application,

GW
Controller
data

Controller

SP5-801-xxx

Printer application, Scanner

application, Web service/network
application, NCS, R-Fax, DCS,
UCS

Exceptions
SP5-998-001 clears most of the settings and counters stored in the NVRAM on the BICU
(the values return to their default values). However, the following settings are not cleared:
SP5-807 (Area Selection)
SP5-811-001 (Serial Num Input [Code Set])
SP5-811-003 (Serial Num Input [ID2 Code Display])
SP5-812-001 (Service TEL [Telephone])
SP5-812-002 (Service TEL [Facsimile])
SP5-907 (Plug & Play)
SP7 (Data Log)
SP8 (History)

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Using SP Mode
Use SP5-998-001 after you have replaced the BICU NVRAM or when the BICU NVRAM
data is corrupted. When the program ends normally, the message "Completed" is displayed.
When you have replaced the controller NVRAM or when the controller NVRAM data is
corrupted, use SP5-801-001. The message is the same as the basic machine.

Memory Clear Procedure

1.

Print out all SMC data lists ( "SMC Print").

2.

Do SP5-998-001.

3.

Press the OK key.

4.

Select "Execute." The messages "Execute?" followed by "Cancel" and "Execute" are
displayed.

5.

Select "Execute."

6.

When the program has ended normally, the message "Completed" is displayed. If the

7.

Turn the main switch off and on.

8.

Adjust the printer and scanner registration and magnification ( "Copy Adjustment" in
the chapter "Replacement and Adjustment").

9.

Refer to the SMC lists, and enter any values that differ from the factory settings.
Double-check the values for SP4-901.

10. Adjust the standard white level (SP4-428).

11. Initialize the TD sensor (SP 2-214).
12. Check the copy quality and the paper path.

4.5.2 SERIAL NUMBER INPUT (SP5-811)

Specifying Characters
SP5-811-001 specifies the serial number. For the machine with the optional controller, you
use the numeric keypad and the optional operation panel.

Network Enabled Machine

You can use the numeric keypad to type numbers. In addition, you can use the operation
panel to type other characters. When you press the "ABC" key, the letter changes as
follows: A B C. To input the same letter two times, for example "AA," you press the
"ABC" key, the "Space" key, and the "ABC" key. To switch between uppercase letters and
lowercase letters, press the "Shift" key.

Serial Number and NVRAM

Serial numbers are stored in the NVRAM before shipment and are not cleared. You must
specify a serial number after you replace the NVRAM.

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program has ended abnormally, an error message is displayed.

Using SP Mode

4.5.3 SMC PRINT (SP5-990)

SP5-990 outputs machine status lists.
1.

Select SP5-990.

2.

Select a menu:

GW machine: 001 All (Data List), 002 SP (Mode Data List), 003 User Program,
004 Logging Data, 005 Diagnostic Report, 006 Non-Default, 007 NIB Summary,
008 Net File Log, 021 Copier User Program, 022 Scanner SP, 023 Scanner User
Program, 040 Parts Alarm Counter Print, 064 Normal Count Print, 065 User Code
Counter, 066 Key Operator Counter, 067 Contact List Print, 069 Heading1 print,
071 Heading3 print, 072 Group List Print, 128 ACC Pattern, 129 User Color
Pattern, or 160:ACC Pattern Scan

3.

Press the "Execute" key.

4.

The output given by the menu "Big Font" is suitable for faxing.

Machine: The machine status list is output.

To return to the SP mode, press the S key.

4.5.4 COUNTEREACH PAPER JAM (SP7-504)

The table lists the menu numbers (the last three digits of SP7-504-XXX) and the paper jam
timings and locations.

Code
001

Paper jam occurs at power on.

010

Paper does not reach the registration sensor (from a paper tray).

011

Paper does not reach the relay sensor.

012

Paper is caught at the relay sensor.

021

Paper does not reach the vertical transport sensor.

022

Paper is caught at the vertical transport sensor.

031
032

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Paper does not reach the vertical transport sensor in the optional paper
feed unit.
Paper is caught at the vertical transport sensor in the optional paper feed

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Using SP Mode
unit.

060

Paper does not reach the registration sensor (from the by-pass tray).
Paper does not reach the registration sensor during reverse-side printing
(for duplex printing).

070

Paper is caught at the registration sensor.

120

Paper is caught at the exit sensor (previous page).

121

Paper does not reach the exit sensor.

122

Paper is caught at the exit sensor.

123

Paper does not reach the duplex inverter sensor (from the registration
roller).

125

Paper is caught at the duplex inverter sensor.

126

Paper does not reach the duplex entrance sensor.

127

Paper is caught at the duplex entrance sensor.

128

Paper does not reach the duplex exit sensor.

129

Paper is caught at the duplex exit sensor.

130

Paper does not reach the one-bin tray.

131

Paper is caught at the one-bin tray.

B867
Printer/
Scanner Unit

050

4.5.5 ORIGINAL JAM HISTORY DISPLAY (SP7-508)

Viewing the Copy Jam History
You can view the information for the most recent 10 events. The information on older
events is deleted automatically.

The information on jam history is saved in the NVRAM.

1.

Select SP7-508.

2.

Select one of the menu items ("Latest 1" through Latest 10").

3.

Press the OK key. The summary of the jam history is displayed.

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4.

To view more information, select "Detail."

Jam History Code

Code

Meaning

210

Original does not reach the registration sensor.

211

Original caught at the registration sensor.

212

Original does not reach the original exit sensor.

213

Original caught at the original exit sensor.

214

Original does not reach the original reverse sensor.

215

Original caught at the original reverse sensor.

4.5.6 FIRMWARE UPDATE PROCEDURE

This section illustrates how to update the firmware of the machine (the machine with the
optional controller box).
To update the firmware for the machine, you must have the new version of the firmware
downloaded onto an SD (Secure Digital) Card. The SD Card is inserted into the uppermost
slot on the right side of the controller box, viewed from the back of the machine.

Before You Begin

An SD card is a precision device, so always observe the following precautions when
handling SD cards:

Always switch the machine off before inserting an SD card. Never insert the SD card
into the slot with the power on.

When the power is switched on, never remove the SD card from the service slot.

Never switch the machine off while the firmware is downloading from the SD card.

Store SD cards in a safe location where they are not exposed high temperature, high
humidity, or exposure to direct sunlight.

Always handle SD cards with care to avoid bending or scratching them. Never drop an
SD card or expose it to other shock or vibration.

Keep the following points in mind while you are using the firmware update software:

Upload means to send data from the machine to the SD card, and download means
to send data from the SD card to the machine.

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Using SP Mode

To select an item on the LCD screen, press the appropriate key on the operation panel,
or press the appropriate number key on the 10-key pad of the operation panel.

Before starting the firmware update procedure, always make sure that the machine is
disconnected from the network to prevent a print job for arriving while the firmware
update is in progress.

Firmware Update Procedure

Before beginning the following, first confirm which firmware version(s) are
currently installed in the machine with SP7-801-255.

SD Card Preparation
Format an SD card with, for example, SD Formatter v1.1.

1.

Create a romdata folder on the card.

2.

Create the following folders within the romdata folder: B245, B268, B276, B277, etc.

3.

Download the firmware from the server and store the files in the folder with the

B867
Printer/
Scanner Unit

1.

corresponding model code on the SD card.

Example:
File B2455540B should be stored in the B245 folder, whereas files B6585902B,
B6585903B, and B6585905B should be stored in the B658 folder.
Firmware Update

It is strongly recommended to store only B245/B276/B277 files on SD cards used

for downloading to B245/B276/B277. With the controller used on this model, a
firmware update may sometimes be interrupted if there is software for multiple
models stored on the same SD card.

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Using SP Mode

1.

Turn off the main power switch.

1.

If the machine is connected to a network, disconnect the network cable from the
copier.

2.

Remove the slot cover [A] ( x 1)

3.

With the label on the SD card facing the rear side of the machine, insert the SD card
into the upper slot [B] on the controller box. Slowly push the SD card into the slot so it
locks in place.

4.

Make sure the SD card is locked in place.

(To remove the SD card, push it in to unlock the spring lock and then release it so it
pops out of the slot.)

5.

Switch the main power switch on. After about 5 seconds, the LCD will display Please
wait Then, about 60 seconds later, the LCD will display Program UpDate Menu
P.01 on the first line and the name of the firmware on the second line (e.g.
System/Copy).

6.

Press the "OK" key to select a module.

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Using SP Mode

To scroll through the menus, press the " or $ keys [A].

To view the firmware version, press the right key. "ROM" is the information on the

To return to the menu, press the - key.

To select the module, press the OK key.

To scroll through the module name, the serial number, and the version, press the
- key or . key.

If you wish to install the following firmware simultaneously, press the START key.
The scroll keys can be used to confirm that this firmware has been selected
(highlighted with a dark background).
[Engine, FCU, Scanner, Printer, Printer Font, Security Module]

Please note that the following firmware cannot be updated

simultaneously. The update procedure must be repeated for each
individually.

System/Copy, ServiceCardNetFile, ServiceCardNIB, ServiceCardFAX,

ServiceCardWebSystem.

When you have selected a module, the text lines are highlighted, and the "Verify"
key and the "Update" key are displayed.

7.

Select a module and press the "Update" key.

SM

Do NOT press the Verify key.

123

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Printer/
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current firmware. "NEW" is the information on the firmware in the SD card.

Using SP Mode
8.

The firmware update program starts and the message "Loading" is displayed.

The update will begin, and then will take a few minutes to complete. The LCD will
initially display, Updating

***---------.

When the update is completed, the LCD display will change to Update done or
Updated / Power Off On.

9.

Check that the message "Update Done" is displayed.

Confirmation
1.

Turn the main power switch off and on.

The LCD will display Please wait for about 60 seconds, after which it will return
to the Program UpDate Menu screen.

2.

Repeat Steps 1-8 above until all firmware updates are complete.

3.

Turn the main power switch off.

4.

Remove the SD card from the lower slot on the controller by pushing on the card to
release the spring lock.

If an error occurs, the error code is displayed. For a list of information on error codes, see
the following table.

Code Cause
E20

B867

Necessary Action

Physical address

Insert the SD card correctly.

mapping error

Use another SD card

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Using SP Mode
Code Cause

Necessary Action

E22

Decompression error

Store correct data in the SD card.

E23

Update program error

Update controller program.

Replace the controller.

E24

SD card access error

Insert the SD card correctly.

Use another SD card.

Insert the SD card that was used when the previous

E32

Download data
inconsistency*
Download data
inconsistency*

update procedure is interrupted.

Insert the SD card that stores the correct data.

E33

Version data error

Store the correct data in the SD card.

E34

Locale data error

Store the correct data in the SD card.

Store the correct data in the SD card.

Module data error

Store the correct data in the SD card.

Engine program

Store the correct data in the SD card.

error**

Replace BICU.

Operation panel

Store the correct data in the SD card.

program error*

Replace the operation panel board.

Controller program

Store the correct data in the SD card.

error*

Replace the controller board.

Authentication error

Store the correct data in the SD card.

E35
E36
E40

E42

E44
E50

Machine model data

error

B867
Printer/
Scanner Unit

E31

*You need to reinstall the program.

If the firmware update program is interrupted (for example, by a power failure), keep the SD
card inserted and turn the mains switch off and on. The firmware update program restarts.
If you do not do so, the message "Reboot after Card insert" is displayed when you turn the
main switch on.

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125

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Using SP Mode

4.5.7 NVRAM DATA UPLOAD/DOWNLOAD

Uploading Content of NVRAM to an SD card
Follow this procedure to upload SP code settings from NVRAM to an SD card.

This data should always be uploaded to an SD card before the NVRAM is

replaced.

1.

Before switching the machine off, execute SP 5990-1 (SMC Print). You will need a
record of the NVRAM settings if the upload fails.

2.

Turn off the main power of the copier.

3.

Remove the slot cover 3 (uppermost one) ( x 1).

4.

Insert the SD card into the service slot 3 (uppermost one), then turn on the main power
of the copier.

5.

Execute SP 5824-1 (NVRAM Data Upload) then press the Execute key.

When uploading is finished, a file is coped to an NVRAM folder on the SD card.

The file is saved to the path and filename:
NVRAM<serial number>.NV
Here is an example with Serial Number B0700017:
[Link]

6.

In order to prevent an error during the download, be sure to mark the SD card that
holds the uploaded (saved) data with the number of the machine from which the data
was uploaded (saved).

NVRAM data from more than one machine can be uploaded (saved) to the
same SD card.

1.

Turn off the main power, and then remove the SD card from the slot 3 (the uppermost
one).

2.

Reassemble the machine.

Downloading an SD Card to NVRAM

Follow this procedure to download (save) SP data from an SD card to the NVRAM in the
machine.

If the SD card with the NVRAM data is damaged, or if the connection between the
controller and BICU is defective, the NVRAM data download may fail.

If the download fails, repeat the download procedure.

If the second attempt fails, enter the NVRAM data manually using the SMC print you
created before uploading the NVRAM data. ( above procedure)

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Using SP Mode
1.

Turn off the main power of the copier.

2.

Remove the slot cover 3 (the uppermost one) ( x 1).

1.

Insert the SD card with the NVRAM data into the service slot 3 (the uppermost one).

2.

Turn on the main power of the copier.

3.

Execute SP 5825-1 (NVRAM Data Download) and press the Execute key.

4.

Turn off the main power of the copier, and then remove the SD card from the slot 3 (the
uppermost one).

5.

Reassemble the machine.

In order for the NVRAM data to download successfully, the serial number of
the file on the SD card must match the serial number of the machine. If the
serial numbers do not match, the download will fail.

Total Count

C/O, P/O Count

4.5.8 POWER-ON SELF TEST

The controller tests the following devices at power-on. If an error is detected, an error code
is stored in the controller board.

CPU, ASIC and clock

Flash ROM

Resident and optional SDRAM

NVRAM

PS fonts (if installed)

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This procedure downloads (saves) the following data to the NVRAM:

Overview

5. DETAILED SECTION DESCRIPTIONS

5.1 OVERVIEW

This machine uses the RA2K architecture. To enable printer features, install the printer
option SD Card in the controller.
Main components:

CPU: TOSHIBA TMPR4955BFG-300

PICCOLO: GW architecture ASIC. It controls all the functions of the controller board.

Flash ROM: 16 MB Flash ROM for the system program

SDRAM: On board 64 MB, DIMM 128 MB (resident)

NVRAM: Stores the controller settings

LAN interface

USB 2.0 interface

SD Card: Printer/Scanner program

Optional components:

PostScript3

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Overview
Bluetooth interface

Wireless LAN interface

IEEE1284 interface

USB Host

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Controller Functions

5.2 CONTROLLER FUNCTIONS

5.2.1 PAPER SOURCE SELECTION
Tray Priority (Auto Tray Select)

The Tray Priority setting determines the start of the tray search when the user selects Auto
Tray Select with the driver.
The machine searches for a paper tray with the specified paper size and type.
When no tray contains paper that matches the paper size and type specified by the driver,
the controller stops printing until the user loads the correct paper.
The Tray Priority setting can be specified using the Paper Size Setting in the user tools.
(User Tools/ System Settings/ Paper Size Settings)

The by-pass tray is not part of the tray search.

Tray Lock
If Tray Lock is enabled for a tray, the controller skips the locked tray in the tray search
process.
The Tray Lock setting can be specified by selecting No for the Apply Auto Paper Select
setting in the Paper Size Setting screen in the user tools.
(User Tools/ System Settings/ Paper Size Settings)

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The by-pass feeder cannot be locked.

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Controller Functions

Manual Tray Select

If the selected tray does not have the paper size and type specified by the driver, the
controller stops printing until the user loads the correct paper.

B867
Printer/
Scanner Unit

5.2.2 AUTO CONTINUE

When this function is enabled, the machine stops printing and cancels the print job if there
is no paper tray which matches the paper size and paper type specified by the driver.
If Auto Continue is enabled, the machine waits for a specified period (0, 1, 5, 10, 15
minutes) for the correct size paper to be set in the tray, then cancels the print job if the
interval expires.

The interval can be set via Printer Settings in the user tools.
(User Tools/ Printer Settings/ System/ Auto Continue)

If Auto Continue is disabled, the machine will not print the job, but will not cancel it, so the
job stays in the print queue.

The default setting for Auto Continue is Off.

5.2.3 PAPER OUTPUT TRAY

The default paper output tray for each application (copy/fax/printer) can be selected using
the System Settings menu within User Tools.
(User Tools/ System Settings/ General Features)
If a print job does not specify an output tray or if the driver specifies the default tray, the
default paper output tray is used.

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Controller Functions

Output Tray Selected

If an output tray is specified by the driver, it overrides the default tray setting in User
Tools.

If the machine cannot print to the selected output tray, it prints to the default paper
output tray.

If the mailbox unit is installed, paper larger than B4 cannot be output to the standard
(internal) tray.

If paper overflow is detected at the selected output tray, the controller stops printing
until the overflow detector indicates that the tray is no longer full.

Sequential Stacking
When the nine-tray mailbox is selected as the output tray and Printer Default is specified
as the output tray in the driver, the machine automatically sends the output to the top tray
(1st tray). When that tray fills up, the machine sends the output to the next tray.
This feature is called Sequential Stacking.

If a tray becomes full and the next tray is also full, the machine displays an error and
stops printing.
When the paper in the next tray is removed, the machine automatically resumes
printing to the next tray.

If all trays become full (overflow detected in all trays), the machine displays an error
and stops printing. This time, all paper in all trays must be removed.

5.2.4 DUPLEX PRINTING

Duplex printing is available with all output bin options but not all paper sizes. If a job
specifies duplex printing but the paper size to be used cannot be used by the duplex unit,
the job will be printed single-sided.

When the by-pass feeder is selected as the paper source, duplex printing is
automatically disabled.

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Scanner Functions

5.3 SCANNER FUNCTIONS

5.3.1 IMAGE PROCESSING FOR SCANNER MODE
The image processing for scanner mode is done in the IPU chip on the BICU board. The
IPU chip chooses the most suitable image processing methods (gamma tables, dither
patterns, etc) depending on the settings made in the driver.
The image compression method can be selected with SP mode (MR/MH/MMR for binary
picture processing).
Whether the user selects the image mode using the driver (TWAIN mode) or from the
operation panel (Delivery mode), the IPU chip does the image processing using the
appropriate image processing methods mentioned above.

Image Data Path

Image Store/Image Delivery Mode

B867
Printer/
Scanner Unit

1.

The user can select the following modes from the LCD.

Delivery only

After image processing and image compression, all image data for the job are stored in
the printer controller RAM using TIFF file or PDF file format (binary picture processing).
The type of file format used depends on the users scanner settings.
When the delivery mode is selected, the controller creates a file which contains the
destination and page information, and then the controller sends the file to a server.
2.

Twain Mode

After image processing and image compression, the data (TIFF or PDF) is sent to the
scanner Twain driver directory on the computer.

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Network Interface

5.4 NETWORK INTERFACE

5.4.1 LED INDICATORS
The LEDs are on the optional controller box.

Description

On

Off

LED1 (Green): Link status

Link success

Link failure

LED2 (Yellow): Data rate

100 Mbps

10 Mbps

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IEEE 802.11b (Wireless LAN)

5.5 IEEE 802.11B (WIRELESS LAN)

5.5.1 SPECIFICATIONS
The IEEE 802.11b wireless LAN interface card is available as an option for this machine.
A wireless LAN is a flexible data communication system used to extend or replace a wired
LAN. Wireless LAN employs radio frequency technology to transmit and receive data over
the air and minimize the need for wired connections.
With wireless LANs, users can access information on a network without looking for a

place to plug into the network.

Network managers can set up or expand networks without installing or moving wires.

Most wireless LANs can be integrated into existing wired networks. Once installed, the
Flexibility and mobility make wireless LANs both effective extensions of and attractive

alternatives to wired networks.

Standard applied:

Data transmission
rates:

Network protocols:

IEEE802.11b
Speed

Distance

11 Mbps

140 m (153 yd.)

5.5 Mbps

200 m (219 yd.)

2 Mbps

270 m (295 yd.)

1 Mbps

400 m (437 yd.)

TCP/IP, Apple Talk, NetBEUI, IPX/SPX

2.4GHz

Bandwidth:

(divided over 14 channels, 2400 to 2497 MHz for each

channel)

The wireless LAN cannot be active at the same time as the Ethernet LAN. The
following user tool setting determines which LAN is active: System Settings Interface Settings - Network - LAN Type.

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network treats wireless nodes like any other physically wired network component.

IEEE 802.11b (Wireless LAN)

LED Indicators

LED

Description

ON

OFF

LED 1 (Green)

Link Status

Linked

No Link

LED 2 (Orange)

Power Distribution

Power On

Power Off

5.5.2 TRANSMISSION MODES

Wireless communication has two modes: 1) ad hoc mode, and 2) infrastructure mode.

Ad Hoc Mode
The ad hoc mode allows communication between each device (station) in a simple
peer-to-peer network. In this mode, all devices must use the same channel to communicate.
In this machine, the default transmission mode is ad hoc mode and the default channel is
11. First, set up the machine in ad hoc mode and program the necessary settings, even if
the machine will be used in the infrastructure mode.
To switch between ad hoc and infrastructure modes, use the following user tool: Host
Interface Menu - IEEE802.11b - Comm Mode

Infrastructure Mode

The infrastructure mode allows communication between each computer and the printer via
an access point equipped with an antenna and wired into the network. This arrangement is
used in more complex topologies. The wireless LAN client must use the same SSID
(Service Set ID) as the access point in order to communicate.
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IEEE 802.11b (Wireless LAN)

5.5.3 SECURITY FEATURES

SSID (Service Set ID)
The SSID is used by the access point to recognize the client and allow access to the
network. Only clients that share the same SSID with the access point can access the
network.

If the SSID is not set, clients connect to the nearest access point.

The SSID can be set using the web status monitor or telnet.

Using the SSID in Ad hoc mode

When the SSID is used in ad hoc mode and nothing is set, the machine automatically uses

SSID in ad hoc mode is sometimes called Network Name.

Some devices automatically change from ad hoc mode to infrastructure mode when the
same SSID is used in ad hoc mode and infrastructure mode. In such a case, to use the
device in ad hoc mode, use a specified SSID in infrastructure mode and use ASSID in the
ad hoc mode.

WEP (Wired Equivalent Privacy):

WEP is a coding system designed to protect wireless data transmission. In order to unlock
encoded data, the same WEP key is required on the receiving side. There are 64 bit and
128 bit WEP keys. However, this machine supports only 64 bit WEP.

The WEP key can be set using the Web Status Monitor or Telnet.

MAC Address:
When the infrastructure mode is used, access to the network can also be limited at the
access points using the MAC address. This setting may not be available with some types of
access points.

5.5.4 WIRELESS LAN TROUBLESHOOTING NOTES

Communication Status
Wireless LAN communication status can be checked with the UP mode [Link] Signal in
the Maintenance menu. This can also be checked using the Web Status Monitor or Telnet.
The status is described on a simple number scale.

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ASSID as the SSID. In such a case, ASSID must also be set at the client.

IEEE 802.11b (Wireless LAN)

Status Display

Communication Status

Good

76 ~ 100

Fair

41 ~ 75

Poor

21 ~ 40

Unavailable

0 ~ 20

Communication status can be measured only when the infrastructure mode is

being used.

Channel Settings
If a communication error occurs because of electrical noise, interference with other
electrical devices, etc., you may have to change the channel settings.
To avoid interference with neighboring channels, it is recommended that you use a channel
separated from another in use by 3 channels. For example, if there are problems using
channel 11 (default), try using channel 8.

Troubleshooting Procedure
If there are problems using the wireless LAN, check the following.
1.

Check the LED indicator on the wireless LAN card.

2.

Check if IEEE802.11b is selected in the following user tool: Host Interface menu Network Setup - LAN Type.

3.

Check if the channel settings are correct.

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IEEE 802.11b (Wireless LAN)

4.

Check if the SSID and WEP are correctly set.

If infrastructure mode is being used,

1.

Check if the MAC address is properly set.

2.

Check the communication status.

3.

If the communication status is poor, bring the machine closer to the access point, or
check for any obstructions between the machine and the access point. If the problem

B867
Printer/
Scanner Unit

cannot be solved, try changing the channel setting.

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Bluetooth

5.6 BLUETOOTH
5.6.1 SPECIFICATIONS
Bluetooth wireless provides radio links between mobile computers, mobile phones and
other portable handheld devices.
Bluetooth contains the following features.

Cheaper compared to the IEEE802.11b wireless LAN.

Many protocols for infrared transmission (IrDA) can be used with Bluetooth.

A Bluetooth device can connect to other Bluetooth devices without any settings.

Standard applied:

Bluetooth 1.1 (Bluetooth Special Interest Group)

Data transfer rates:

1 Mbps

Bandwidth:

2.4GHz Frequency Hopping Spread Spectrum (FHSS)

Piconet:
Bluetooth devices communicate with other Bluetooth devices in the ad hoc mode. This
network is called a "Piconet. A Piconet may contain a maximum of 8 Bluetooth devices.
There is one master device and seven slave devices in a Piconet. The master device
controls the hopping frequency and timing, as well as storing the ID codes of the slave
devices. The master and slave devices can be swapped. Once the master device leaves
the Piconet, a slave device becomes the new master.
Machines with the Bluetooth option become potential slave devices to connect to a PC.

FHSS (Frequency Hopping Spread Spectrum):

The Bluetooth device divides 2402 to 2480 MHz into 79 channels of 1 MHz width, and
changes the channel 1600 times per second. If other devices in the LAN are using the
same radio band, Bluetooth can avoid interference from the other devices.

5.6.2 BLUETOOTH PROFILES

A Bluetooth device will not operate if it is located overly close to another Bluetooth device.
However, the Bluetooth device should support the protocols to communicate with each
other. There are many types of Bluetooth and service protocols. These are listed below.
Here are 14 profiles for Bluetooth, as follows.

Generic Access Profile

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Service Discovery Profile

Cordless Telephony Profile

Intercom Profile

Serial Port Profile

Headset Profile

Dial-up Networking Profile

Fax Profile

LAN Access Profile

Generic Object Exchange Profile

Object Push Profile

File Transfer Profile

Synchronization Profile

Hardcopy Cable Replacement Profile

Serial Port Profile (SPP) and Hardcopy Cable Replacement Profile (HCRP) are used for
the printer products.
SPP is used in place of the serial port, while HCRP is used in place of the parallel port.

5.6.3 BLUETOOTH SECURITY FEATURES

Public and Private Mode.
A computer can browse Bluetooth devices. The machines default is public mode. A
computer cannot browse the machine if it has been changed to private mode.

PIN Code (Personal Identification Number).

When the PIN code is used, a computer connects to the device that sent the PIN code. The
PIN code is a 4 digit number. This machine uses the last four digits of the machine's serial
number. It cannot be changed.

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Bluetooth

USB

5.7 USB
5.7.1 SPECIFICATIONS
USB connectivity is provided as an option for this machine.

Interface:
Data rates:

USB 1.1, USB 2.0

480 Mbps (high speed), 12 Mbps (full speed), 1.5 Mbps (low speed)
High speed mode is only supported by USB 2.0.

5.7.2 USB 1.1/2.0

USB (Universal Serial Bus) offers simple connectivity for computers, printers, keyboards,
and other peripherals. In a USB environment, terminators, device IDs (like SCSI), and DIP
switch settings are not necessary.
USB 1.1 provides the following features:

Plug & Play. As soon as a new device is connected via USB, the operating system
recognizes it, and the appropriate driver is installed for it automatically if the driver is
available. If the driver is not available, a message prompts the user for the driver for
immediate installation.

Hot swapping (cables can be connected and disconnected while the computer and
other devices are switched on)

No terminator or device ID required

Data rates of 12 Mbps (full speed), and 1.5 Mbps (low speed)

Common connectors for different devices

Bi-directional data communication between device and host computer via a 4-byte
header and DEVICE ID.

USB 2.0 is an evolution of the USB 1.1 specification. It uses the same cables, connectors,
and software interfaces so the user will see no change. It provides an easy-to-use
connection to a wide range of products with a maximum data rate of 480 Mbps (high
speed).
Up to 127 devices can be connected and 6 cascade connections are allowed. Power is
supplied from the computer and the maximum cable length is 5 m.

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USB

5.7.3 USB CONNECTORS

USB is a serial protocol and a physical link, which transmits all data on a single pair of
wires. Another pair provides power to downstream peripherals. The USB standard
specifies two types of connectors, type A connectors for upstream connection to the host
system, and type B connectors for downstream connection to the USB device.

B867
Printer/
Scanner Unit

5.7.4 PIN ASSIGNMENT

The controller has a type B receptacle.

Pin No.

Signal Description

Wiring Assignment

Power

Red

Data

White

Data +

Green

Power GND

White

Remarks about USB

The machine does not print reports specifically for USB.

Only one host computer is allowed for the USB connection.

After starting a job using USB, do not switch the printer off until the job has been
completed. When a user cancels a print job, if data transmitted to the printer has not

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USB
been printed at the time of cancellation, the job will continue to print up to the page
where the print job was cancelled

When the controller board is replaced, the host computer will recognize the machine
as a different device.

Related SP Mode
USB Settings in the printer engine service mode. Data rates can be adjusted to full speed
fixed (12 Mbps). This switch may be used for troubleshooting if there is a data transfer error
using the high speed mode (480 Mbps).
Data rates can also be adjusted using the UP mode USB Setting in the Host Interface in
the System menu. This mode can be accessed only when the Enter, Escape, then
Menu keys are pressed to enter the UP mode.

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General Specifications

6. SPECIFICATIONS
6.1 GENERAL SPECIFICATIONS
6.1.1 PRINTER

Printing Speed:

Maximum 20 ppm (A4/LT LEF): B277 model

Maximum 16 ppm (A4/LT LEF): B276 model
PCL6/PCL5e

Printer Languages:

PostScript 3 (option)
RPCS (Refined Printing Command Stream) - an original Ricoh
B867
Printer/
Scanner Unit

PDL)
600 dpi (PCL 6/PCL5e/PS3/RPCS)
Resolution:

300 dpi (PCL6 PCL5e/PS3)

200 dpi (RPCS)
PCL:
35 Intellifonts

Resident Fonts:

10 True Type fonts

PS3:
136 fonts (24 Type 2 fonts, 112 Type 14 fonts)
USB 2.0 interface
Ethernet (100 Base-TX/10 Base-T) (standard)

Host Interfaces:

Bi-directional IEEE1284 parallel x 1 (option)

IEEE802.11 (Wireless LAN) (option)
Bluetooth (option)
USB Host (option)

Network Protocols:

TCP/IP

Memory:

128 MB

Supported Paper
Size

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See the copier service manual.

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General Specifications

6.1.2 SCANNER

Standard Scanner

Main scan/Sub scan

Resolution:

600 dpi
Twain Mode:

Available scanning

100 to 600 dpi

Resolution Range:

E-mail/Network Delivery Scanner:

100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi

Scanning
Throughput:

Interface:
Compression
Method:

B867

25 spm for TWAIN

43 spm for Delivery mode
(A4L, ADF mode)
Ethernet (100 Base-TX/10 Base-T for TCP/IP), IEEE 802.11b
(Wireless LAN), Bluetooth
Binary: TIFF (MH, MR, MMR)

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Software Accessories

6.2 SOFTWARE ACCESSORIES

6.2.1 PRINTER
The printer drivers and utility software are provided on one CD-ROM. An auto-run installer
allows you to select which components to install.

Printer Drivers

Windows

Windows

Windows

95/98/ME

NT4.0

2000/XP/2003

PCL 6

Yes

Yes

Yes

No

PCL 5e

Yes

Yes

Yes

No

PS3

Yes

Yes

Yes

Yes

RPCS

Yes

Yes

Yes

No

Macintosh

B867
Printer/
Scanner Unit

Printer Language

The printer drivers for Windows NT 4.0 are only for the Intel x86 platform. There is
no Windows NT 4.0 printer driver for the PowerPC, Alpha, or MIPS platforms.

The PS3 drivers are all genuine AdobePS drivers, except for Windows 2000,
which uses Microsoft PS. A PPD file for each operating system is provided with the
driver.

Utility Software

Software

Description

Agfa Font Manager

(Win 95/98/ME, NT4, 2000,

A font management utility with screen fonts for the printer.

XP)
SmartNetMonitor for Admin
(Win 95/98/ME, NT4, 2000,
XP)

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A printer management utility for network administrators.

NIB setup utilities are also available.

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Software Accessories
SmartNetMonitor for Client

A printer management utility for client users. Peer-to-peer

(Win 95/98/ME, NT4, 2000,

printing utility and parallel/recovery printing functions are

XP)

included.

LAN-Fax
(Win 95/98/ME, NT4, 2000,

PC LAN FAX driver

XP)
Bitmap Installer
(Win 95/98/ME, NT4, 2000,

XP)
Install Manager
(Win 95/98/ME, NT4, 2000,

XP)
Install Manager
Configuration
(Win 95/98/ME, NT4, 2000,

XP)
Printer Utility for Mac

This software provides several convenient functions for

printing from Macintosh clients.

6.2.2 SCANNER
The scanner driver and utility software are provided on one CD-ROM.

Scanner Driver

Network Twain Driver for Win95/98/ME/NT3.51/NT4.0/2000

Scanner Utilities

Scan Router V2 Lite (Cherry-Lite) for Win95/98/ME/NT4.0/2000/XP

Desk Top Binder V2 Lite (Plumeria-Lite) for Win95/98/ME/NT4.0/2000/XP

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Machine Configuration

6.3 MACHINE CONFIGURATION

B867
Printer/
Scanner Unit

6.3.1 SYSTEM COMPONENTS

Item

Machine Code

Remarks
Required to install the printer/scanner

GW Board

B843

[A]

/Printer/Scanner unit

B867

[C]

RAM DIMM

[F]

Distributed with the printer/scanner unit

PostScript 3

B896

[B]

IEEE 1284

B679

[D]

One from the four

Wireless LAN

G813

[D]

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Machine Configuration
Bluetooth

B826

[D]

Embedded RCG-M

B818

[D]

USB Host

B825

[E]

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FAX OPTION TYPE C2000

B868

FAX UNIT TYPE C2000 B868

TABLE OF CONTENTS
1. INSTALLATION ...............................................................................1
1.1 FAX UNIT (B868) .......................................................................................... 1
1.1.1 ACCESSORY CHECK ......................................................................... 1
1.1.2 INSTALLATION PROCEDURE............................................................ 2
1.1.3 INSTALLING PANELS AND KEYS...................................................... 6
1.1.4 SETTINGS ........................................................................................... 6
1.2 FAX UNIT OPTION ....................................................................................... 8
1.2.1 HANDSET (B433) ................................................................................ 8

2. REPLACEMENT AND ADJUSTMENT ............................................9

2.1 FCU............................................................................................................... 9

3. TROUBLESHOOTING ...................................................................11
3.1 ERROR CODES ......................................................................................... 11
3.2 IFAX TROUBLESHOOTING ....................................................................... 31
3.3 IP-FAX TROUBLESHOOTING ................................................................... 34
3.3.1 IP-FAX TRANSMISSION ................................................................... 34
3.3.2 IP-FAX RECEPTION ......................................................................... 37

4. SERVICE TABLES.........................................................................41
4.1 BEFOREHAND ........................................................................................... 41
4.2 SERVICE TABLES...................................................................................... 42
4.2.1 SP1-XXX (BIT SWITCHES) ............................................................... 42
4.2.2 SP2-XXX (RAM DATA) ...................................................................... 43
4.2.3 SP3-XXX (TEL LINE SETTINGS) ...................................................... 43
4.2.4 SP4-XXX (ROM VERSIONS)............................................................. 44
4.2.5 SP5-XXX (INITIALIZING)................................................................... 44
4.2.6 SP6-XXX (REPORTS) ....................................................................... 45
4.2.7 SP7-XXX (TEST MODES) ................................................................. 47
4.3 BIT SWITCHES........................................................................................... 48
4.3.1 SYSTEM SWITCHES ........................................................................ 48
4.3.2 I-FAX SWITCHES.............................................................................. 60

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B868

4.3.3 PRINTER SWITCHES ....................................................................... 67

4.3.4 COMMUNICATION SWITCHES ........................................................ 73
4.3.5 G3-1 SWITCHES ............................................................................... 80
4.3.6 IP FAX SWITCHES............................................................................ 89
4.4 NCU PARAMETERS................................................................................... 97
4.5 DEDICATED TRANSMISSION PARAMETERS........................................ 112
4.5.1 PROGRAMMING PROCEDURE ..................................................... 112
4.5.2 PARAMETERS ................................................................................ 112
4.6 SERVICE RAM ADDRESSES .................................................................. 120

5. DETAILED SECTION DESCRIPTIONS.......................................129

5.1 OVERVIEW............................................................................................... 129
5.2 BOARDS................................................................................................... 129
5.2.1 FCU ................................................................................................. 129
5.2.2 MBU ................................................................................................. 130
5.3 FAX COMMUNICATION FEATURES ....................................................... 132
5.3.1 INTERNET MAIL COMMUNICATION.............................................. 132
5.4 IP-FAX ...................................................................................................... 141
5.4.1 WHAT IS IP-FAX? ........................................................................... 141

6. SPECIFICATIONS........................................................................142
6.1 GENERAL SPECIFICATIONS .................................................................. 142
6.2 IFAX SPECIFICATIONS ........................................................................... 144
6.3 IP-FAX SPECIFICATIONS........................................................................ 146
6.4 FAX UNIT CONFIGURATION................................................................... 147

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Read This First

Important Safety Notices

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.

Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be remote risk of electric shock from lightning.

Do not use a telephone or cellular phone to report a gas leak in the vicinity of the
leak.

Before installing the fax unit, switch off the main switch, and disconnect the power
cord.

The fax unit contains a lithium battery. The danger of explosion exists if a battery of
this type is incorrectly replaced. Replace only with the same or an equivalent type
recommended by the manufacturer. Discard batteries in accordance with the
manufacturers instructions and local regulations.

Note for Australia:

Unit must be connected to Telecommunication Network through a line cord which

meets the requirements of ACA Technical Standard TS008.

Symbols and Abbreviations

Conventions Used in this Manual
This manual uses several symbols.

Symbol

What it means

Refer to section number

Screw

Connector

E-ring

Clip ring

Clamp

Cautions, Notes, etc.

The following headings provide special information:

Failure to obey warning information could result in serious injury or death.

Obey these guidelines to ensure safe operation and prevent minor injuries.

Obey these guidelines to avoid problems such as misfeeds, damage to originals,

loss of valuable data and to prevent damage to the machine.

Always obey these guidelines to avoid serious problems such as misfeeds,

damage to originals, loss of valuable data and to prevent damage to the machine.
bold is added for emphasis.

This information provides tips and advice about how to best service the machine.

B868
Fax Option

Fax Unit (B868)

1. INSTALLATION
1.1 FAX UNIT (B868)
1.1.1 ACCESSORY CHECK

Fax

SM

Installation procedure

Fax application panel

Key topfax

Copy key panel

FCU

SG3 label

Handset bracket (-17)

Modular code (-17)

User function key decal (-17, -29)

10

Operating Instructions (-17, -29)

11

Ferrite core

12

Connector cover-Network cable

13

Connector cover-Tel line (-17)

14

Serial number decal

15

SD card

16

FCC label (-17)

B868

Fax Unit (B868)

1.1.2 INSTALLATION PROCEDURE

Before installing the fax option:

1.

Print out all data in the printer buffer (if the printer option is installed).

2.

Turn the main switch off and disconnect the power cord and the network
cable.

If printer/scanner is not installed, install printer/scanner first. Skip to Step 2 Fax.

Step 1Controller Box

1.

Remove the rear cover [A] ( x 6).

2.

Remove the slot cover [B] ( x 1).

3.

Remove one screw [C] from the BICU.

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B868
Fax Option

Fax Unit (B868)

4.

Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged
[F] and that the three openings [G][H][I] hold the controller box.

5.

Fasten the screws ( x 7 [including the screw [C]).

6.

Remove the FCU cover [J] ( x 3).

Step 2Fax

1.

Short the jumper [A] on the MBU [B].

2.

The jumper works as the battery switch.

Before installing the Fax unit, push the MBU [B] and confirm that the MBU is properly
connected to the FCU [C].

3.

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Install the FCU [C] into the slot ( x 3 [including the screw [D] removed in Step 1]).

B868

Fax Unit (B868)

4.

Attach the connector cover [E] to the network cable slot if you do not connect a
network cable.

5.

For NA model only, attach the connector cover to the "TEL" slot if a handset or an
external telephone is not installed.

6.

Attach the ferrite core [F] to the telephone cable [G]. The end of the ferrite core must
be about 7 cm (2.8") from the end of the cable [H].

7.

Connect the telephone cable to the "LINE" jack.

Connect the handset cable to the "TEL" jack if the handset is installed.

If the printer/scanner option has already been installed, skip steps 8 and 9.

8.

Remove the SD-card cover [I] ( x 1).

9.

Insert the SD card [J] in the SD card slot 2 (second from the bottom).

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B868
Fax Option

Fax Unit (B868)

10. Attach the serial number decal of the fax unit to the rear left [K] on the rear cover of the
mainframe.
11. Attach the SG3 decal [L] to the right side corner of the front cover.
12. For NA model only, attach the FCC decal below the serial number decal of the fax
unit.
If you install the printer /scanner option after installing the FCU, do the following
procedure.
1.

Do "Step 2-Printer/Scanner" in the "MFP EXPANSION INSTALLATION

PROCEDURE".

2.

Turn on the main power switch, and then enter the SP mode.

3.

Confirm that the address book data is in the SD card, which is installed in the SD card
slot 2 (second from the bottom) with SP5-846-043.

4.

Copy the address book data in the SD card (slot 2) to the SD card of the
printer/scanner (slot 1) with SP5-846-042.

5.

Turn off the main power switch after completing copying.

6.

Remove the SD card in the SD card slot 2.

7.

Reassemble the machine.

8.

Keep it in the safe place.

Step 3Reassembling
1.

Reassemble the controller box.

2.

Install the rear cover.

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B868

Fax Unit (B868)

1.1.3 INSTALLING PANELS AND KEYS

Step 4Panel

1.

Remove the front upper left cover [A] ( x 3).

2.

Install the optional operational panel [B] ( x 1,  x 4 [including three screws

removed in step 1]).

Step 5Fax Keys

1.

Remove the dummy cover (from the basic operation panel) and install the copy key
panel [A].

2.

Install the fax panel [B].

3.

Remove the dummy key (from the optional operation panel) and install the fax key [C]
to the optional operation panel.

1.1.4 SETTINGS
Step 6Fax Settings
Initializing the Fax unit
When you press the Fax key for the first time after installation, the error "SRAM
problem occurred / SRAM was formatted" will show on the LCD for initializing

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B868
Fax Option

Fax Unit (B868)

the program of the fax unit. Turn the main power switch off/on to clear the error
display.

If another error occurs after initialization, this can be a functional problem.

1.

Select fax SP1-101-016 and specify the country code.

2.

Select fax SP3-101-001 and specify the service station.

For Fax option only (without printer/scanner option)

1.

Turn the main switch on.

2.

Start the SP mode.

3.

Select SP5-985-001 (NIC setting) and change the setting value to "0" (OFF).

4.

Select SP5-985-002 (USB setting) and change the setting value to "0" (OFF).

5.

Turn the main switch off and on.

If Printer/Scanner option installing return to Step 6 Printer/Scanner Keys.

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B868

Fax Unit Option

1.2 FAX UNIT OPTION

1.2.1 HANDSET (B433)

The optional handset is available for the U.S. version only.

1.

Make two holes [A] in the scanner left cover.

2.

Attach the bracket [B] enclosed with the fax unit ( x 2) as shown.

3.

Remove the label [C] from the handset cradle [D]. Attach the cradle [D] to the bracket
[B] ( x 2), and then replace the label [C].

4.

Install the handset [E] on the cradle [D].

5.

Attach the ferrite core to the cable. (see step 6 in the "Step2-Fax" of the fax unit
installation procedure)

6.

Connect the cable [F] to the TEL jack at the rear of the machine.

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B868
Fax Option

FCU

2. REPLACEMENT AND ADJUSTMENT

2.1 FCU

1.

Remove the rear cover [A] ( x 6).

2.

FCU [B] ( x 3)

When installing the new FCU

1.

When you replace the FCU board, remove the MBU board from the old FCU board and
install it on the new FCU board.

2.

Set the correct date and time with the User Tools: User Tools> System Settings> Timer
Setting> Set Date/Time

SM

B868

FCU

Do not turn off the battery switch (SW1).

Do SP6-101 in the "Fax SP" to print the system parameters, and check the
settings.

B868

10

SM

B868
Fax Option

Error Codes

3. TROUBLESHOOTING
3.1 ERROR CODES
If an error code occurs, retry the communication. If the same problem occurs, try to fix the
problem as suggested below. Note that some error codes appear only in the error code
display and on the service report.

Code

Meaning

Suggested Cause/Action

Check the line connection.

The machine at the other end may be

DIS/NSF not detected

0-00

incompatible.

within 40 s of Start being

Replace the NCU or FCU.

pressed

Check for DIS/NSF with an oscilloscope.

If the rx signal is weak, there may be a bad

line.

0-01

DCN received
unexpectedly

The other party is out of paper or has a

jammed printer.

The other party pressed Stop during

communication.

0-03

Incompatible modem at the

other end

The other terminal is incompatible.

Check the line connection.

Try changing the tx level and/or cable

equalizer settings.

0-04

CFR or FTT not received

Replace the FCU.

The other terminal may be faulty; try sending

after modem training

to another machine.

If the rx signal is weak or defective, there may

be a bad line.

Cross reference
Tx level - NCU Parameter 01 (PSTN)

SM

11

B868

Error Codes
Code

Meaning

Suggested Cause/Action
Cable equalizer - G3 Switch 07 (PSTN)
Dedicated Tx parameters in Service Program
Mode

Check the line connection.

Try adjusting the tx level and/or cable

Modem training fails even

0-05

equalizer.

G3 shifts down to 2400

Replace the FCU.

bps.

Check for line problems.

Cross reference
See error code 0-04.

Check the line connection.

Try adjusting the tx level and/or cable

equalizer settings.

0-06

The other terminal did not

reply to DCS

Replace the NCU or FCU.

The other end may be defective or

incompatible; try sending to another machine.

Check for line problems.

Cross reference
See error code 0-04.

Check the line connection.

Replace the NCU or FCU.

The other end may have jammed or run out of

No post-message
0-07

response from the other

paper.

end after a page was sent

The other end user may have disconnected

the call.

Check for a bad line.

The other end may be defective; try sending to

another machine.

0-08

The other end sent RTN or

Check the line connection.

PIN after receiving a page,

Replace the NCU or FCU.

because there were too

The other end may have jammed, or run

many errors

B868

out of paper or memory space.

12

SM

Code

Meaning

B868
Fax Option

Error Codes
Suggested Cause/Action
Try adjusting the tx level and/or cable

equalizer settings.
The other end may have a defective

modem/NCU/FCU; try sending to another

machine.
Check for line problems and noise.

Cross reference

Tx level - NCU Parameter 01 (PSTN)

Cable equalizer - G3 Switch 07 (PSTN)

Dedicated Tx parameters in Service

Program Mode

Incompatible or defective remote terminal; try

sending to another machine.

Non-standard post
0-14

message response code

received

Noisy line: resend.

Try adjusting the tx level and/or cable

equalizer settings.

Replace the NCU or FCU.

Cross reference
See error code 0-08.
The other terminal is not capable of accepting the
The other terminal is not
0-15

capable of specific
functions.

CFR or FTT not detected

0-16

after modem training in

confidential or transfer
mode

following functions, or the other terminals memory

is full.

Confidential rx

Transfer function

SEP/SUB/PWD/SID

Check the line connection.

Replace the NCU or FCU.

Try adjusting the tx level and/or cable

equalizer settings.

may be defective; try calling another machine.

SM

The other end may have disconnected, or it

If the rx signal level is too low, there may be a

13

B868

Error Codes
Code

Meaning

Suggested Cause/Action
line problem.
Cross reference
See error code 0-08.

0-20

Check the line connection.

Replace the NCU or FCU.

Check for line problems.

Facsimile data not

Try calling another fax machine.

received within 6 s of

Try adjusting the reconstruction time for the

retraining

first line and/or rx cable equalizer setting.

Cross reference
Reconstruction time - G3 Switch 0A, bit 6
Rx cable equalizer - G3 Switch 07 (PSTN)

Check the connections between the FCU,

NCU, & line.

EOL signal (end-of-line)

0-21

from the other end not

received within 5 s of the
previous EOL signal

Check for line noise or other line problems.

Replace the NCU or FCU.

The remote machine may be defective or may

have disconnected.

Cross reference
Maximum interval between EOLs and between
ECM frames - G3 Bit Switch 0A, bit 4

0-22

Check the line connection.

Replace the NCU or FCU.

The signal from the other

Defective remote terminal.

end was interrupted for

Check for line noise or other line problems.

more than the acceptable

Try adjusting the acceptable modem carrier

modem carrier drop time

(default: 200 ms)

drop time.
Cross reference
Acceptable modem carrier drop time - G3 Switch
0A, bits 0 and 1

0-23

B868

Too many errors during

Check the line connection.

reception

Replace the NCU or FCU.

14

SM

Code

Meaning

B868
Fax Option

Error Codes
Suggested Cause/Action

Defective remote terminal.

Check for line noise or other line problems.

Try asking the other end to adjust their tx level.

Try adjusting the rx cable equalizer setting

and/or rx error criteria.

Cross reference
Rx cable equalizer - G3 Switch 07 (PSTN)
Rx error criteria - Communication Switch 02, bits 0
and 1

The other terminal did not

0-30

reply to NSS(A) in AI short

protocol mode

Check the line connection.

Try adjusting the tx level and/or cable

equalizer settings.

The other terminal may not be compatible.

Cross reference
Dedicated tx parameters - Section 4

The other terminal sent a

0-32

DCS, which contained

functions that the receiving

Check the protocol dump list.

Ask the other party to contact the

manufacturer.

machine cannot handle.

0-33

The data reception (not

Check the line connection.

ECM) is not completed

The other terminal may have a defective

within 10 minutes.
0-52

0-55

Polarity changed during

modem/NCU/FCU.

communication

Check the line connection.

Retry communication.

FCU does not detect the

FCU firmware or board defective.

SG3.

SG3 firmware or board defective.

exceeds the capacity of the

SG3 firmware or board defective.

The stored message data

0-56

mailbox in the SG3.

0-70

SM

The communication mode

The other terminal did not have a compatible

15

B868

Error Codes
Code

Meaning

Suggested Cause/Action

specified in CM/JM was

communication mode (e.g., the other terminal

not available

was a V.34 data modem and not a fax

(V.8 calling and called

modem.)

terminal)

A polling tx file was not ready at the other

terminal when polling rx was initiated from the
calling terminal.

The calling terminal fell

0-74

back to T.30 mode,

because it could not detect
ANSam after sending CI.

The calling terminal could not detect ANSam

due to noise, etc.

ANSam was too short to detect.

Check the line connection and condition.

Try making a call to another V.8/V.34 fax.

The terminal could not detect ANSam.

The called terminal fell

back to T.30 mode,
0-75

because it could not detect

Check the line connection and condition.

a CM in response to

Try receiving a call from another V.8/V.34 fax.

The called terminal could not detect a CM due

ANSam (ANSam timeout).

The calling terminal fell
back to T.30 mode,
0-76

because it could not detect

a JM in response to CM
(CM timeout).
The called terminal fell
back to T.30 mode,

0-77

because it could not detect

a CJ in response to JM

B868

Check the line connection and condition.

Try making a call to another V.8/V.34 fax.

The calling terminal could not detect a JM due

to noise, etc.

A network that has narrow bandwidth cannot

pass JM to the other end.
Check the line connection and condition.

Try receiving a call from another V.8/V.34 fax.

The called terminal

Check for line noise or other line problems.

detected CI while waiting

If this error occurs, the called terminal falls

for a V.21 signal.

0-80

(JM timeout).

0-79

to noise, etc.

back to T.30 mode.

The line was disconnected

16

The guard timer expired while starting

SM

Code

Meaning
due to a timeout in V.34

these phases. Serious noise, narrow

phase 2 line probing.

bandwidth, or low signal level can

The line was disconnected

0-81

Suggested Cause/Action

due to a timeout in V.34

cause these errors.

If these errors happen at the transmitting terminal:

phase 3 equalizer
training.

0-82

Try making a call at a later time.

Try using V.17 or a slower modem

using dedicated tx parameters.

The line was disconnected

Try increasing the tx level.

due to a timeout in the V.34

Try adjusting the tx cable equalizer

setting.

phase 4 control channel

start-up.

If these errors happen at the receiving terminal:

setting.

The line was disconnected

0-83

Try adjusting the rx cable equalizer

due to a timeout in the V.34

Try increasing the tx level.

control channel restart

Try using V.17 or a slower modem if

the same error is frequent when

sequence.

receiving from multiple senders.

The line was disconnected
0-84

due to abnormal signaling

in V.34 phase 4 control
channel start-up.
The line was disconnected

0-85

due to abnormal signaling

in V.34 control channel
restart.

The signal did not stop within 10 s.

Turn off the machine, then turn it back on.

If the same error is frequent, replace the FCU.

The signal did not stop within 10 s.

Turn off the machine, then turn it back on.

If the same error is frequent, replace the FCU.

The other terminal was incompatible.

Ask the other party to contact the

The line was disconnected

because the other terminal
0-86

requested a data rate

using MPh that was not
available in the currently

manufacturer.

selected symbol rate.

0-87

SM

The control channel started

The receiving terminal restarted the control

17

B868

B868
Fax Option

Error Codes

Error Codes
Code

Meaning

Suggested Cause/Action

after an unsuccessful

channel because data reception in the primary

primary channel.

channel was not successful.

This does not result in an error

communication.

The line was disconnected

because PPR was
0-88

Try using a lower data rate at the start.

Try adjusting the cable equalizer setting.

Replace the FCU.

Replace the FCU.

Turn off the machine, then turn it back on.

Update the modem ROM.

Replace the FCU.

Turn off the machine, then turn it back on.

Turn off the machine, then turn it back on.

JBIG data error

Check the senders JBIG function.

Update the MBU ROM.

JBIG trailing edge maker

FCU defective

error

Check the destination device.

transmitted/received 9
(default) times within the
same ECM frame.

2-11
2-12

2-13

2-23
2-24
2-25

2-26

2-27

2-28

2-29

B868

Only one V.21 connection

flag was received
Modem clock irregularity

Modem initialization error

JBIG compression or
reconstruction error
JBIG ASIC error
JBIG data reconstruction
error (BIH error)
JBIG data reconstruction
error (Float marker error)
JBIG data reconstruction
error (End marker error)
JBIG data reconstruction
error (Timeout)

18

SM

Code

Meaning
The machine resets itself

2-50

for a fatal FCU system

Suggested Cause/Action

the FCU.

error
The machine resets itself
2-51

because of a fatal

If this is frequent, update the ROM, or replace

If this is frequent, update the ROM, or replace

the FCU.

communication error
Snd msg() in the manual
2-53

task is an error because

the mailbox for the

The user did the same operation many times,

and this gave too much load to the machine.

operation task is full.

4-01

Line current was cut

Check the line connector.

Check for line problems.

Replace the FCU or the NCU.

Get the ID Codes the same and/or the CSIs

Communication failed
because of an ID Code
mismatch (Closed
4-10

Network) or Tel. No./CSI

mismatch (Protection

programmed correctly, then resend.

The machine at the other end may be

defective.

against Wrong
Connections)
5-10

DCR timer expired

Replace the FCU.

because of a lack of

Temporary memory shortage.

memory

Test the SAF memory.

Test the SAF memory.

Ask the other end to resend the message.

Replace an SD card.

Storage impossible
5-20

5-21

Memory overflow
Print data error when

5-23

printing a substitute rx or
confidential rx message

5-25

SM

SAF file access error

19

B868

B868
Fax Option

Error Codes

Error Codes
Code

Meaning

Suggested Cause/Action

Replace the FCU.

Try adjusting the rx cable equalizer.

Replace the FCU.

Check the line connection.

Check for a bad line or defective remote

G3 ECM - T1 time out

6-00

during reception of
facsimile data

6-01

6-02

6-04

G3 ECM - no V.21 signal

was received
G3 ECM - EOR was
received

G3 ECM - RTC not

detected

terminal.

G3 ECM - facsimile data

6-05

Check the line connection.

Check for a bad line or defective remote

terminal.

frame not received within

18 s of CFR, but there was
no line fail

Replace the FCU.

Replace the FCU.

Try adjusting the rx cable equalizer

Cross reference
Rx cable equalizer - G3 Switch 07 (PSTN)

6-06

6-08

G3 ECM - coding/decoding

Defective FCU.

error

The other terminal may be defective.

G3 ECM - PIP/PIN

The other end pressed Stop during

received in reply to
[Link]

6-09

G3 ECM - ERR received

communication.

The other terminal may be defective.

Check for a noisy line.

Adjust the tx levels of the communicating

machines.

6-10

B868

G3 ECM - error frames still

See code 6-05.

Check for line noise.

20

SM

Code

Meaning
received at the other end

Suggested Cause/Action

after all communication

attempts at 2400 bps

V.21 flag detected during

6-21

high speed modem

the dedicated tx parameter for that address).

Check the line connection.

Defective remote terminal.

The other terminal may be defective or

incompatible.

communication

6-22

The machine resets the

Check for line noise.

sequence because of an

If the same error occurs frequently, replace the

abnormal handshake in the

V.34 control channel

6-99

13-17

13-18

13-24

V.21 signal not stopped

within 6 s
SIP user name registration
error

SIP server access error

SIP authentication

FCU.

Defective remote terminal.

Replace the FCU.

Double registration of the SIP user name.

Capacity for user-name registration in the SIP

server is not sufficient.

Incorrect initial setting for the SIP server.

Defective SIP server.

The input password for the authentication

does not match the password registered in the

password error

SIP server.

14-00

Adjust the tx level (use NCU parameter 01 or

Error occurred during sending to the SMTP

server. Occurs for any error other than 14-01

SMTP Send Error

to 16. For example, the mail address of the

system administrator is not registered.

Failed to connect to the SMTP server (timeout)

because the server could not be found.

14-01

SM

SMTP Connection Failed

The PC is not ready to transfer files.

SMTP server not functioning correctly.

The DNS IP address is not registered.

21

B868

B868
Fax Option

Error Codes

Error Codes
Code

Meaning

Suggested Cause/Action

Network not operating correctly.

Destination folder selection not correct.

SMTP server operating incorrectly, or the

destination for direct SMTP sending is not
correct.

14-02

No Service by SMTP

Contact the system administrator and check

that the SMTP server has the correct settings

Service (421)

and operates correctly.

Contact the system administrator for direct

SMTP sending and check the sending
destination.

Failed to access the SMTP server because the

access is denied.

SMTP server operating incorrectly. Contact

the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.

14-03

Access to SMTP Server

Folder send destination is incorrect. Contact

the system administrator to determine that the

Denied (450)

SMTP server settings and path to the server

are correct.

Device settings incorrect. Confirm that the

user name and password settings are correct.

Direct SMTP destination incorrect. Contact the

system administrator to determine if there is a
problem at the destination at that the settings
at the destination are correct.

14-04

14-06

B868

Access to SMTP Server

SMTP server operating incorrectly

Denied (550)

Direct SMTP sending not operating correctly

User Not Found on SMTP

The designated user does not exist.

Server (551)

The designated user does not exist on the

22

SM

Code

Meaning

B868
Fax Option

Error Codes
Suggested Cause/Action
SMTP server.

The designated address is not for use with

direct SMTP sending.

Failed to access the SMTP server because the

transmission failed.

14-07

Data Send to SMTP Server

Failed (4XX)

PC not operating correctly.

SMTP server operating incorrectly

Network not operating correctly.

Destination folder setting incorrect.

Direct SMTP sending not operating correctly.

Failed to access the SMTP server because the

transmission failed.

14-08

14-09

14-10

Data Send to SMTP Server

SMTP server operating incorrectly

Failed (5XX)

Destination folder setting incorrect.

Direct SMTP sending not operating correctly.

Software application error.

POP-Before-SMTP or SMTP authorization

Authorization Failed for

Sending to SMTP Server

Addresses Exceeded

failed.

Incorrect setting for file transfer

Number of broadcast addresses exceeded the

limit for the SMTP server.

14-11

The send buffer is full so the transmission

could not be completed. Buffer is full due to

Buffer Full

using Scan-to-Email while the buffer is being

used send mail at the same time.

14-12

Data Size Too Large

14-13

Send Cancelled

14-14

Security Locked File Error

SM

Transmission was cancelled because the

detected size of the file was too large.

Processing is interrupted because the user

pressed Stop.

Update the software because of the defective

23

B868

Error Codes
Code

Meaning

Suggested Cause/Action
software.

14-15

Mail Data Error

The transmitting a mail is interrupted via DCS

due to the incorrect data.

Update the software because of the defective

software.

When a mail is divided for the mail

transmission and the division number of a mail

14-16

Maximum Division Number

are more than the specified number, the mail

Error

transmission is interrupted.

Update the software because of the defective

software.

14-17

Incorrect Ticket

software.

14-18

Access to MCS File Error

Update the software because of the defective

The access to MCS file is denied due to the no

permission of access.

Update the software because of the defective

software.

Failed to create the MCS file because:

14-30

MCS File Creation Failed

The number of files created with other

applications on the Document Server has
exceeded the limit.

Software error.

UFS file could not be created:

14-31

14-32

14-33

B868

UFS File Creation Failed

Cancelled the Mail Due to

Scan-to-Email and IFAX transmission.

Software error.

Error detected with NFAX and send was

Error Detected by NFAX

No Mail Address For the
Machine

Not enough space in UFS area to handle both

cancelled due to a software error.

Neither the mail address of the machine nor

the mail address of the network administrator

24

SM

Code

Meaning

B868
Fax Option

Error Codes
Suggested Cause/Action
is registered.

Address designated in the

14-34

domain for SMTP sending

Operational error in normal mail sending or

direct SMTP sending.

does not exist

Check the address selected in the address

book for SMTP sending.

Check the domain selection.

Due to an FCU mail job task error, the send was

cancelled:
14-50

Mail Job Task Error

Address book was being edited during

creation of the notification mail.

Software error.

Not even one return notification can be

downloaded:
14-51

UCS Destination

The address book was being edited.

Download Error

The number for the specified destination does

not exist (it was deleted or edited after the job
was created).

14-60

14-61

Send Cancel Failed

Notification Mail Send
Failed for All Destinations
Transmission Error due to

14-62

15-01

15-02

SM

The cancel operation by the user failed to

cancel the send operation.

All addresses for return notification mail failed.

When the 0 line page exists in received pages

the existence of zero line

with G3 communication, the transmission is

page

interrupted.

POP3/IMAP4 Server Not

Registered

At startup, the system detected that the IP

address of the POP3/IMAP4 server has not
been registered in the machine.

POP3/IMAP4 Mail Account

The POP3/IMAP4 mail account has not been

Information Not Registered

registered.

25

B868

Error Codes
Code
15-03
15-10

Meaning
Mail Address Not
Registered
DCS Mail Receive Error

Suggested Cause/Action

The mail address has not been registered.

Error other than 15-11 to 15-18.

The DNS or POP3/IMAP4 server could not be

found:
15-11

Connection Error

The IP address for DNS or POP3/IMAP4

server is not stored in the machine.

The DNS IP address is not registered.

Network not operating correctly.

POP3/IMAP4 send authorization failed:

15-12

Authorization Error

Incorrect IFAX user name or password.

Access was attempted by another device,

such as the PC.

15-13

POP3/IMAP4 settings incorrect.

Occurs only during manual reception.

Transmission cannot be received due to

Receive Buffer Full

insufficient buffer space. The buffer is being

used for mail send or Scan-to-Email.

15-14

Mail Header Format Error

example, the Date line description is incorrect.

15-15

The mail header is not standard format. For

Mail Divide Error

The e-mail is not in standard format. There is

no boundary between parts of the e-mail,
including the header.

The mail cannot be received because it is too

15-16

Mail Size Receive Error

15-17

Receive Timeout

15-18

Incomplete Mail Received

Only one portion of the mail was received.

15-31

Final Destination for

The format of the final destination for the

B868

large.

May occur during manual receiving only

because the network is not operating correctly.

26

SM

Code

Meaning

B868
Fax Option

Error Codes
Suggested Cause/Action

Transfer Request

transfer request was incorrect.

Reception Format Error

The transmission cannot be delivered to the final
15-39

Send/Delivery Destination
Error

destination:

Destination file format is incorrect.

Could not create the destination for the file

transmission.

15-41

SMTP Receive Error

Reception rejected because the transaction

exceeded the limit for the Auth. E-mail RX
setting.

15-42

Off Ramp Gateway Error

15-43

Address Format Error

15-44

Addresses Over

15-61

Attachment File Format

Error

The delivery destination address was

specified with Off Ramp Gateway OFF.

Format error in the address of the Off Ramp

Gateway.

The number of addresses for the Off Ramp

Gateway exceeded the limit of 30.

The attached file is not TIFF format.

Could not receive transmission due to:

Resolution error

Image of resolution greater than 200 dpi

without extended memory.

15-62

TIFF File Compatibility

Resolution is not supported.

Error

Page size error

The page size was larger than A3.

Compression error

File was compressed with other than MH, MR,

or MMR.

15-63

SM

TIFF Parameter Error

The TIFF file sent as the attachment could not be

received because the TIFF header is incorrect:

27

B868

Error Codes
Code

Meaning

Suggested Cause/Action

The TIFF file attachment is a type not

supported.

The TIFF file attachment is corrupted.

Software error.

The file received as an attachment caused the

TIFF decompression error:
15-64

TIFF Decompression Error

The TIFF format of the attachment is

corrupted.

15-71

Not Binary Image Data

Software error.

The file could not be received because the

attachment was not binary image data.

15-73

MDN Status Error

Could not find the Disposition line in the

header of the Return Receipt, or there is a
problem with the firmware.

15-74

MDN Message ID Error

Could not find the Original Message ID line in

the header of the Return Receipt, or there is a
problem with the firmware.

Could not receive the transmission because

the destination buffer is full and the destination

15-80

Mail Job Task Read Error

could not be created (this error may occur

when receiving a transfer request or a request
for notification of reception).

15-81

Could not repeat receive the transmission

because the destination buffer is full and the

Repeated Destination

destination could not be created (this error

Registration Error

may occur when receiving a transfer request

or a request for notification of reception).
Could not receive the file for transfer to the final

15-91

Send Registration Error

destination:

B868

The format of the final destination or the

28

SM

Code

Meaning

B868
Fax Option

Error Codes
Suggested Cause/Action
transfer destination is incorrect.

Destinations are full so the final and transfer

destinations could not be created.

15-92

Memory Overflow

15-93

Memory Access Error

memory overflowed during the transaction.

Transaction could not complete due to a

malfunction of SAF memory.

15-94

Transmission could not be received because

The machine rejected an incoming e-mail for

transfer request, because the ID code in the

Incorrect ID Code

incoming e-mail did not match the ID code

registered in the machine.

15-95

Transfer Station Function

The machine rejected an incoming e-mail for

transfer because the transfer function was
unavailable.

22-00

22-01

Original length exceeded

Divide the original into more than one page.

Check the resolution used for scanning. Lower

the maximum scan length

Memory overflow while

the scan resolution if possible.

Add optional page memory.

Wait for the files in the queue to be sent.

Delete unnecessary files from memory.

Transfer the substitute reception files to an

receiving

another fax machine, if the machines printer is

busy or out of order.

Tx or rx job stalled due to

22-02

SM

Add an optional SAF memory card.

The job started normally but did not finish

normally; data may or may not have been

line disconnection at the

other end

22-04

received fully.

Restart the machine.

The machine cannot store

Update the ROM

received data in the SAF

Replace the FCU.

29

B868

Error Codes
Code
22-05

23-00

Meaning
No G3 parameter

Suggested Cause/Action

Defective FCU board or firmware.

Data read timeout during

Restart the machine.

construction

Replace the FCU.

resets itself after a fatal

Update the ROM

transmission error

Replace the FCU.

Replace the FCU.

Update the SG3 modem ROM.

Replace the SG3 board.

Check for line noise or other line problems.

Try communicating another V.8/V.34 fax.

confirmation answer

The machine software

25-00

occurred
F0-xx

F6-xx

B868

V.34 modem error

SG3 modem error

30

SM

B868
Fax Option

IFAX Troubleshooting

3.2 IFAX TROUBLESHOOTING

Use the following procedures to determine whether the machine or another part of the
network is causing the problem.

Communication
Route

Item

1. Connection with
General LAN

the LAN

2. LAN activity

Action

on the PC

Check that the LAN cable is connected to

the machine.

Check that the LEDs on the hub are lit.

Check that other devices connected to the
LAN can communicate through the LAN.

1. Network settings

[Remarks]

Check the network settings on the PC.

[Is the IP address registered in the TCP/IP

properties in the network setup correct?
Check the IP address with the administrator
of the network.]

2. Check that PC
Between IFAX and

can connect with

PC

the machine

contact the machine.

[At the MS-DOS prompt, type ping then the IP
address of the machine, then press Enter.]

Check the LAN parameters

Check if there is an IP address conflict

3. LAN settings in
the machine

Use the ping command on the PC to

with other PCs.

[Use the Network function in the User Tools.
If there is an IP address conflict, inform the
administrator.]

Between machine

LAN settings in the

and e-mail server

machine

Check the LAN parameters

Check if there is an IP address conflict

with other PCs.

[Use the Network function in the User Tools.

If there is an IP address conflict, inform the

SM

31

B868

IFAX Troubleshooting
Communication
Route

Item

Action

[Remarks]

administrator.]

Make sure that the machine can log into

the e-mail server.

1. E-mail account

on the server

Check that the account and password

stored in the server are the same as in
the machine.

[Ask the administrator to check.]

Between machine

and e-mail server

Make sure that the client devices which

have an account in the server can
send/receive e-mail.

2. E-mail server

[Ask the administrator to check.

Send a test e-mail with the machines own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]

Make sure that the PC can log into the

e-mail server.

1. E-mail account

on the Server

Check that the account and password

stored in the server are the same as in
the machine.

[Ask the administrator to check.]

Between e-mail

Make sure that the client devices which

have an account in the server can

server and internet

send/receive e-mail.
2. E-mail server

[Ask the administrator to check.

Send a test e-mail with the machines own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]

3. Destination

B868

32

Make sure that the e-mail address is

SM

Communication
Route

Item

Action

e-mail address

B868
Fax Option

IFAX Troubleshooting
[Remarks]

actually used.

Check that the e-mail address contains

no incorrect characters such as spaces.

Between e-mail
server and internet

Use the ping command to contact the

router.

Router settings

Check that other devices connected to

the router can sent data over the router.

[Ask the administrator of the server to check.]

Error message by
Between e-mail

destination.

Check whether e-mail can be sent to

another address on the same network,

e-mail from the

server and internet network of the

SM

using the application e-mail software.

Check the error e-mail message.

[Inform the administrator of the LAN.]

33

B868

IP-Fax Troubleshooting

3.3 IP-FAX TROUBLESHOOTING

3.3.1 IP-FAX TRANSMISSION
Cannot send by IP Address/Host Name

Check Point

Action

LAN cable connected?

Check the LAN cable connection.

Specified IP address/host name correct?

Check the IP address/host name.

Cannot breach the firewall. Send by

Firewall/NAT is installed?

using another method (Fax, Internet

Fax)

Transmission sent manually?

Manual sending not supported.

IP address of local machine registered?

Register the IP address.

Remote terminal port number setting other

than 1720?

Send by specifying the port number.

Confirm the port number of the remote

Specified port number correct?

fax.

DNS server registered when host name

specified?

Contact the network administrator.

Check whether the remote fax is a T38

Remote fax a T.38 terminal?

terminal.
Check that the remote fax is switched

10 Remote fax switched off or busy?

on.
Request the network administrator to

11 Network bandwidth too narrow?

increase the bandwidth.

Raise the delay level.
IPFAX SW 01 Bit 0 to 3

B868

34

SM

IP-Fax bandwidth is the same as the

DCS speed. Set IP-Fax SW00 Bit 6 to
1.
Check whether the remote fax

12 Remote fax cancelled transmission?

cancelled the transmission.

Cannot send via VoIP Gateway

Check Point

Action

LAN cable connected?

Check the LAN cable connection.

VoIP Gateway T.38 standard?

Contact the network administrator.

VoIP Gateway installed correctly?

Contact the network administrator.

VoIP Gateway power switched on?

Contact the network administrator.

5
6

Is the IP address/host name of the

Check the IP address/host name.

specified Gateway correct?

Number of the specified fax correct?

Check the remote fax number.

Cannot breach the firewall. Send by

Firewall/NAT is installed?

using another method (Fax, Internet

Fax)

Transmission sent manually?

Manual sending not supported.

IP address of local fax registered?

Register the IP address.

10

DNS registered when host name

Contact the network administrator.

specified?

11 Remote fax a G3 fax?

Check that the remote fax is a G3 fax.

12 G3 fax is connected to VoIP gateway?

Check that G3 fax is connected.

13 Remote G3 fax turned on?

Check that G3 fax is switched on.

14 Network bandwidth too narrow?

SM

Request the network administrator to

35

B868

B868
Fax Option

IP-Fax Troubleshooting

IP-Fax Troubleshooting
increase the bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.

Cannot send by Alias Fax number.

Check Point
1

LAN cable connected?

Number of specified Alias fax correct?

Action
Check the LAN cable connection.
Confirm the Alias of the remote fax.
Error Code: 13-14
Cannot breach the firewall. Send by

Firewall/NAT installed?

using another method (Fax, Internet

Fax)

Transmission sent manually?

Manual sending not supported.

Gatekeeper installed correctly?

Contact the network administrator.

Gatekeeper power switched on?

Contact the network administrator.

IP address/host name of Gatekeeper

Check the IP address/host name.

correct?
DNS server registered when Gatekeeper
host name specified?

Check the settings.

Enable H.323 SW is set to on?

See User Parameter SW 34 Bit 0

10 IP address of local fax registered?

Register the IP address of the local fax.

Register the Alias number of the local

11 Alias number of local fax registered?

B868

Contact the network administrator.

fax.

36

SM

12 Remote fax registered in Gatekeeper?

Contact the network administrator.

Check whether the remote fax is a T38

13 Remote fax a T.38 terminal?

terminal.

14 Remote fax switched off or busy?

Contact the network administrator.

Request the system administrator to
increase the bandwidth.
Raise the delay level.

15 Network bandwidth too narrow?

IPFAX SW 01 Bit 0 to 3
Lower the modem transmission baud
rate.
IPFAX SW 05
Check whether the remote fax

16 Remote fax cancelled transmission?

cancelled the transmission.

3.3.2 IP-FAX RECEPTION

Cannot receive by IP Address/Host name.

Check Point
1

LAN cable connected?

Firewall/NAT is installed?

IP address of local fax registered?

SM

Action
Check the LAN cable connection.
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
Register the IP address.

Port number specified at remote sender Request the sender to specify the port
fax (if required)?

number.

Specified port number correct (if

Request the sender to check the port

required)?

number.

DNS server registered when host name Contact the network administrator.
specified on sender side?

37

B868

B868
Fax Option

IP-Fax Troubleshooting

IP-Fax Troubleshooting

The sender machine displays this

error code if the sender fax is a
Ricoh model.

Request the system administrator to

increase the bandwidth.
7

Network bandwidth too narrow?

Lower the start modem reception baud

rate on the receiving side.
IPFAX SW06

Check whether the remote fax cancelled

Remote fax cancelled transmission?

the transmission.

Cannot receive by VoIP Gateway.

Check Point
1

Action

LAN cable connected?

Check the LAN cable connection.

Cannot breach the firewall. Request the

Firewall/NAT is installed?

remote fax to send by using another

method (Fax, Internet Fax)

VoIP Gateway installed correctly?

Contact the network administrator.

VoIP Gateway power switched on?

Contact the network administrator.

IP address/host name of specified VoIP Request the remote fax to check the IP
Gateway correct on senders side?

address/host name.

DNS server registered when host name

specified on sender side?

Contact the network administrator.

Request the network administrator to

Network bandwidth too narrow?

G3 fax connected?

Check that G3 fax is connected.

G3 fax power switched on?

Check that G3 fax is switched on.

B868

increase the bandwidth.

38

SM

B868
Fax Option

IP-Fax Troubleshooting

Cannot receive by Alias Fax number.

Check Point
1

LAN cable connected?

Action
Check the LAN cable connection.
Cannot the breach firewall. Request the

Firewall/NAT is installed?

remote fax to send by using another

method (Fax, Internet Fax)
Contact the network administrator.

Gatekeeper installed correctly?

The sender machine displays this

error code when the sender fax is
a Ricoh model.

Contact the network administrator.

4

Power to Gatekeeper switched on?

The sender machine displays this

error code when the sender fax is
a Ricoh model.

Request the sender to check the IP

address/host name.
5

IP address/host name of Gatekeeper

correct on the senders side?

The sender machine displays this

error code when the sender fax is
a Ricoh model.

Contact the network administrator.

DNS server registered when
6

Gatekeeper host name specified on

senders side?

The sender machine displays this

error code when the sender fax is
a Ricoh model.

SM

Enable H.323 SW is set to on?

Request the sender to check the settings.

User Parameter SW 34 Bit 0

39

B868

IP-Fax Troubleshooting

Only if the remote sender fax is a

Ricoh fax.

Local fax IP address registered?

Register the IP address.

Local fax Alias number registered?

Register the Alias number.

Request the system administrator to
increase the bandwidth.

10 Network bandwidth too narrow?

Lower the start modem reception baud rate

on the receiving side.
IPFAX SW06

11 Remote fax cancelled transmission?

Check whether the remote fax cancelled

the transmission.
Contact the network administrator.

12 Local fax registered in Gatekeeper?

The sender machine displays this

error code when the sender fax is
a Ricoh model.

B868

40

SM

B868
Fax Option

Beforehand

4. SERVICE TABLES
4.1 BEFOREHAND

The main power LED (

) lights or flashes while the platen cover or ARDF is

open, while the main machine is communicating with a facsimile or the network
server, or while the machine is accessing the hard disk or memory for reading or
writing data.

SM

41

B868

Service Tables

4.2 SERVICE TABLES

4.2.1 SP1-XXX (BIT SWITCHES)
"Bit Switches"
1

Mode No.

Function

System Switch
Change the bit switches for system settings for the

101
001 032

00 1F

fax option
( "Bit Switches")

Ifax Switch
Change the bit switches for internet fax settings for

102
001 016

00 0F

the fax option

( "Bit Switches")

Printer Switch
103
001 016

00 0F

Change the bit switches for printer settings for the fax
option ( "Bit Switches")

Communication Switch
Change the bit switches for communication settings

104
001 032

00 1F

for the fax option

( "Bit Switches")

G3-1 Switch
Change the bit switches for the protocol settings of

105
001 016

00 0F

the standard G3 board

( "Bit Switches")

IP fax Switch
Change the bit switches for optional IP fax

111
001 016

00 0F

parameters
( "Bit Switches")

B868

42

SM

B868
Fax Option

Service Tables

4.2.2 SP2-XXX (RAM DATA)

Mode No.

Function

RAM Read/Write
101

Change RAM data for the fax board directly.

001

( "Service RAM Addresses")

Memory Dump
102
001

G3-1 Memory

Print out RAM data for the fax board.

Dump

( "Service RAM Addresses")

G3-1 NCU Parameters

103
001 023

CC, 01 22

NCU parameter settings for the standard G3

board. ( "NCU Parameters")

4.2.3 SP3-XXX (TEL LINE SETTINGS)

101

Mode No.
Service Station
001

102

Function

Fax Number

Serial Number
000

103

Enter the fax number of the service station.

Enter the fax units serial number.

PSTN-1 Port Settings

Select the line type setting for the G3-1 line. If
001

Select Line

the machine is installed on a PABX line, select

PABX, PABX(GND) or PABX(FLASH).

002

SM

PSTN Access

Enter the PSTN access number for the

Number

G3-1 line.

43

B868

Service Tables

003

Memory Lock
Disabled

If the customer does not want to receive

transmissions using Memory Lock on this line,
turn this SP on.

IPFAX Port Settings

107

001

H323 Port

002

SIP Port

003

RAS Port

004

Gatekeeper port

005

T.38 Port

006

SIP Server Port

007

201

IPFAX Protocol
Priority

Select "H323" or "SIP".

FAX SW
001 032

00 1F

4.2.4 SP4-XXX (ROM VERSIONS)

Mode No.

Function

101

002 007

FCU ROM Version

Displays the FCU ROM version.

102

002 065

Error Codes

Displays the latest 64 fax error codes.

103

002 004

G3-1 ROM Version

Displays the G3-1 modem version.

4.2.5 SP5-XXX (INITIALIZING)

B868

Mode No.

Function

44

SM

Initialize SRAM
101

Initializes the bit switches and user parameters, user data in

001

102

the SRAM, files in the SAF memory, and clock.

Erase All Files

001

103

Erases all files stored in the SAF memory.

Reset Bit Switches

001

Resets the bit switches and user parameters.

Factory setting
104

Resets the bit switches and user parameters, user data in the

001

105

SRAM and files in the SAF memory.

Reset All Bit Switches

001

Initializes all the current bit switch settings.

Reset Security Bit Switches

Initializes only the security bit switches. If you select

106
001

automatic output/display for the user parameter switches, the

security settings are initialized.

4.2.6 SP6-XXX (REPORTS)

Mode No.

Function

System Parameter List

101
001

Touch the ON button to print the system

parameter list.

Service Monitor
102
001

SM

Touch the ON button to print the service

monitor report.

45

B868

B868
Fax Option

Service Tables

Service Tables
G3 Protocol Dump List

103

001

002

G3-1 (All

Prints the protocol dump list of all

Communications)

communications for the G3-1 line.

G3-1

Prints the protocol dump list of the last

(1 Communication)

communication for the G3-1 line.

All Files print out

Prints out all the user files in the SAF memory,
including confidential messages.
105
001

Do not use this function, unless the

customer is having trouble printing
confidential messages or recovering
files stored using the memory lock
feature.

Journal Print out

106

107

B868

001

All Journals

002

Specified Date

The machine prints all the communication

records on the report.
The machine prints all communication records
after the specified date.

Log List Print out

001

All log files

002

Printer

003

SC/TRAP Stored

004

Decompression

005

Scanner

006

JOB/SAF

007

Reconstruction

These log print out functions are for designer

use only.

46

SM

008

JBIG

009

G3CCU

010

Fax Job

011

CCU

012

Scanner Condition

B868
Fax Option

Service Tables

IP Protocol Dump List

108

001

All Communications

002

1 Communication

Prints the protocol dump list of all

communications for the IP fax line.
Prints the protocol dump list of the last
communication for the IP fax line.

4.2.7 SP7-XXX (TEST MODES)

These are the test modes for PTT approval.

Function

101

G3-1 Modem Tests

102

G3-1 DTMF Tests

103

Ringer Test

104

G3-1 V34 (S2400baud)

105

G3-1 V34 (S2800baud)

106

G3-1 V34 (S3000baud)

107

G3-1 V34 (S3200baud)

108

G3-1 V34 (S3429baud)

109

Message Test

SM

47

B868

Bit Switches

4.3 BIT SWITCHES

Do not adjust a bit switch or use a setting that is described as Not used, as this
may cause the machine to malfunction or to operate in a manner that is not
accepted by local regulations. Such bits are for use only in other areas, such as
Japan.

Default settings for bit switches are not listed in this manual. Refer to the System
Parameter List printed by the machine.

4.3.1 SYSTEM SWITCHES

System Switch 00 [SP No. 1-101-001]

No

FUNCTION
Dedicated transmission

parameter programming
0: Disabled, 1: Enabled

Not used
Technical data printout on the
Journal
0: Disabled
1: Enabled

COMMENTS
Set this bit to 1 before changing any dedicated
transmission parameters.
Reset this bit to 0 after programming dedicated
transmission parameters.
Do not change
1: Instead of the personal name, the following data
are listed on the Journal for each G3
communication.

e.g. 0000 (1) // 32 (2) V34 (3) // 288 (4) // 264 (5) // L0100 (6) 03 (7) 04 (8)
(1): EQM value (Line quality data). A larger number means more errors.
(2): Symbol rate (V.34 only)
(3): Final modem type used
(4): Starting data rate (for example, 288 means 28.8 kbps)
(5): Final data rate
(6): Rx revel (refer to the note after this table for how to read the rx level)
(7): Total number of error lines that occurred during non-ECM reception.

B868

48

SM

B868
Fax Option

Bit Switches
(8): Total number of burst error lines that occurred during non-ECM reception.

EQM and rx level are fixed at FFFF in tx mode.

The seventh and eighth numbers are fixed at 00 for transmission records
and ECM reception records.

Rx level calculation
Example: 0000 // 32 V34 // 288/264 // L 01 00 03 04
The four-digit hexadecimal value (N) after L indicates the rx level.
The high byte is given first, followed by the low byte. Divide the decimal value of N
by -16 to get the rx level.
In the above example, the decimal value of N (= 0100 [H]) is 256.
So, the actual rx level is 256/-16 = -16 dB
3

Not used
Line error mark print
0: OFF, 1: ON (print)

Do not change this setting.

When "1" is selected, a line error mark is printed
on the printout if a line error occurs during
reception.

G3/G4 communication

This is a fault-finding aid. The LCD shows the key

parameter display

parameters (see below). This is normally disabled

0: Disabled

because it cancels the CSI display for the user.

1: Enabled

Be sure to reset this bit to 0 after testing.

This is only used for communication

Protocol dump list output after

6

each communication
0: Off
1: On

troubleshooting. It shows the content of the

transmitted facsimile protocol signals. Always
reset this bit to 0 after finishing testing.
If system switch 09 bit 6 is at 1, the list is only
printed if there was an error during the
communication.

Not used

Do not change the setting.

System Switch 01 - Not used (Do not change the factory settings.)

SM

49

B868

Bit Switches
System Switch 02 [SP No. 1-101-003]
No

Function

Comments

0-1 Not used

2

Do not change these settings.

Force after transmission stall

With this setting on, the machine resets itself

0: Off

automatically if a transmission stalls and fails to

1: On

complete the job.

3-5 Not used

Do not change these settings.

6-7 Memory read/write by RDS

(0,0): All RDS systems are always locked out.

Bit 7: 0, Bit 6: 0

(0,1), (1,0): Normally, RDS systems are locked

Always disabled

out, but the user can temporarily switch RDS on to

Bit 7: 0, Bit 6: 1

allow RDS operations to take place. RDS will

User selectable

automatically be locked out again after a certain

Bit 7: 1, Bit 6: 0

time, which is stored in System Switch 03. Note

User selectable

that if an RDS operation takes place, RDS will not

Bit 7: 1, Bit 6: 1

switch off until this time limit has expired.

Always enabled

(1,1): At any time, an RDS system can access the

machine.

System Switch 03 [SP No. 1-101-004]

No

0-7

FUNCTION

COMMENTS

Length of time that RDS is

00 - 99 hours (BCD).

temporarily switched on when

This setting is only valid if bits 6 and 7 of System

bits 6 and 7 of System Switch

Switch 02 are set to User selectable.

02 are set to User selectable The default setting is 24 hours.

System Switch 04 [SP No. 1-101-005]

No

FUNCTION

0-2 Not used

3

B868

Printing dedicated tx

COMMENTS
Do not change these settings.
1: Each Quick/Speed dial number on the list is

50

SM

parameters on Quick/Speed

printed with the dedicated tx parameters (10 bytes

Dial Lists

each).

0: Disabled

The first 10 bytes of data are the programmed

1: Enabled

dedicated tx parameters; 34 bytes of data are

printed (the other 24 bytes have no use for service
technicians).

4-7 Not used

Do not change these settings.

System Switch 05 - Not used (Do not change the factory settings.)
System Switch 06 - Not used (Do not change the factory settings.)
System Switch 07 - Not used (Do not change the factory settings.)
System Switch 08 - Not used (Do not change the factory settings.)

System Switch 09 [SP No. 1-101-010]

No
0

FUNCTION
Not used

COMMENTS
Do not change these settings.
0: Communications that reached phase C

Inclusion of communications
1

(message tx/rx) of the T.30 protocol are listed on

on the Journal when no image the Journal.

data was exchanged.

1: Communications that reached phase A (call

0: Disabled 1: Enabled

setup) of T.30 protocol are listed on the Journal.

This will include telephone calls.

Automatic error report printout

0: Disabled 1: Enabled

0: Error reports will not be printed.

1: Error reports will be printed automatically after
failed communications.

Printing of the error code on

3

the error report

1: Error codes are printed on the error reports.

0: No 1: Yes
4

SM

Not used

Do not change this setting.

51

B868

B868
Fax Option

Bit Switches

Bit Switches
1: A power failure report will be automatically
5

Power failure report

printed after the power is switched on if a fax

0: Disabled 1: Enabled

message disappeared from the memory when the

power was turned off last.

Conditions for printing the

protocol dump list
6

0: Print for all communications

1: Print only when there is a
communication error

This switch becomes effective only when system

switch 00 bit 6 is set to 1.
1: Set this bit to 1 when you wish to print a protocol
dump list only for communications with errors.

Priority given to various types

of remote terminal ID when

This bit determines which set of priorities the

printing reports

machine uses when listing remote terminal names

0: RTI > CSI > Dial label > Tel. on reports.

Number

Dial Label: The name stored, by the user, for the

1: Dial label > Tel. number >

Quick/Speed Dial number.

RTI > CSI

System Switch 0A [SP N0. 1-101-011]

No

Function

0-3 Not used

4

Dialing on the ten-key pad

Comments
Do not change these settings.
0: Prevents dialing from the ten-key pad while the

when the external telephone is external telephone is off-hook. Use this setting
off-hook

when the external telephone is not by the

0: Disabled 1: Enabled

machine, or if a wireless telephone is connected

as an external telephone.
1: The user can dial on the machines ten-key pad
when the handset is off-hook.

On hook dial

0: On hook dial is disabled.

0: Disabled 1: Enabled
6-7 Not used

B868

Do not change the factory settings

52

SM

B868
Fax Option

Bit Switches
System Switch 0B - Not used (Do not change the factory settings.)
System Switch 0C - Not used (Do not change the factory settings.)
System Switch 0D - Not used (Do not change the factory settings.)

System Switch 0E [SP No. 1-101-015]

No

FUNCTION

COMMENTS

0-1 Not used

2

Do not change the settings.

This machine does not have the capture function.

Not used

0: Manual tx and rx are possible while the external

Action when the external

handset is off-hook. However, memory tx is not

handset goes off-hook

possible.

0: Manual tx and rx operation

1: The display stays in standby mode even when

1: Memory tx and rx operation

the external handset is used, so that other people

(the display remains the

can use the machine for memory tx operation.

same)

Note that manual tx and rx are not possible with

this setting.

4-7 Not used

Do not change these settings.

System Switch 0F [SP No. 1-101-016]

No

Function

0-7

Country/area code for functional settings

This country/area code determines

(Hex)

the factory settings of bit switches

SM

00: France

11: USA

01: Germany

12: Asia

02: UK

13: Japan

03: Italy

14: Hong Kong

04: Austria

15: South Africa

Comments

and RAM addresses. However, it has

no effect on the NCU parameter
settings and communication
parameter RAM addresses.
Cross reference
NCU country code:
SP No. 2-103-001 for G3-1

53

B868

Bit Switches
05: Belgium

16: Australia

06: Denmark

17: New Zealand

07: Finland

18: Singapore

08: Ireland

19: Malaysia

09: Norway

1A: China

0A: Sweden

1B: Taiwan

0B: Switz.

1C: Korea

0C: Portugal

20: Turkey

0D: Holland

21: Greece

0E: Spain

22: Hungary

0F: Israel

23: Czech

10: ---

24: Poland

System Switch 10 [SP No. 1-101-017]

No

0-7

FUNCTION
Threshold memory level for
parallel memory transmission

COMMENTS
Threshold = N x 128 KB + 256 KB
N can be between 00 - FF(H)
Default setting: 02(H) = 512 KB

System Switch 11 [SP No. 1-101-018]

No

FUNCTION

COMMENTS

TTI printing position

0

0: Superimposed on the page

Change this bit to 1 if the TTI overprints

data

information that the customer considers to be

1: Printed before the data

important (G3 transmissions).

leading edge

B868

54

SM

Not used

2-7 Not used

B868
Fax Option

Bit Switches
Japan Only
Do not change the factory settings.

System Switch 12 [SP No. 1-101-019]

No

FUNCTION

COMMENTS
TTI: 08 to 92 (BCD) mm
Input even numbers only.
This setting determines the print start position for

0-7

TTI printing position in the

the TTI from the left edge of the paper. If the TTI is

main scan direction

moved too far to the right, it may overwrite the file

number which is on the top right of the page. On
an A4 page, if the TTI is moved over by more than
50 mm, it may overwrite the page number.

System Switch 13 - Not used (do not change these settings)

System Switch 14 - Not used (do not change these settings)

System Switch 15 [SP No. 1-101-022]

No
0

FUNCTION
Not used
Going into the Energy Saver

mode automatically
0: Enabled
1: Disabled

2-3 Not used

Interval for preventing the
4-5

SM

COMMENTS
Do not change the settings.
1: The machine will restart from the Energy Saver
mode quickly, because the +5V power supply is
active even in the Energy Saver mode.
Do not change these settings.
If there is a file waiting for transmission, the

machine from entering Energy machine does not go to Energy Saver mode
Saver mode if there is a

during the selected period.

pending transmission file.

After transmitting the file, if there is no file waiting

55

B868

Bit Switches
Bit 5: 0, Bit 4: 0

for transmission, the machine goes to the Energy

1 min

Saver mode.

Bit 5: 0, Bit 4: 1
30 min1
Bit 5: 1, Bit 4: 0
1 hour
Bit 5: 1, Bit 4: 1
24 hours
6-7 Not used

Do not change

System Switch 16 [SP No. 1-101-023]

No
0

Function

Comments

Parallel Broadcasting

1: The machine sends messages simultaneously

0: Disabled

using all available ports during broadcasting.

1: Enabled
1-7

Do not change these settings.

Not used

System Switch 17 - Not used (do not change these settings)

System Switch 18 - Not used (do not change these settings)

System Switch 19 [SP No. 1-101-026]

No
0-6

FUNCTION
Not used

COMMENTS
Do not change the settings.
1: If the customer frequently wishes to transmit a

Special Original mode

form or letterhead which has a colored or printed

0: Disabled

background, change this bit to 1. Original 1 and

1: Enabled

Original 2 can be selected in addition to the Text,

Text/Photo and Photo modes.

B868

56

SM

B868
Fax Option

Bit Switches
System Switch 1A - Not used (do not change these settings)

System Switch 1B [SP No. 1-101-028]

In this switch setting, there is a limitation. Do not select the same image quality in two
modes.
e.g) these setting combination is not allowed:
[Bit1: 0, Bit 0: 0 = Text] [Bit3: 0, Bit 2:0 = Text/ Photo] [Bit 6: 0, Bit 5: 0, Bit 4: 0 = Text]
No.

0-1

FUNCTION

COMMENTS

Image Quality in Text mode

This setting determines the desirable scanning

Bit 1: 0, Bit 0: 0 = Text/ Picture

image quality when the text mode is selected

Bit 1: 0, Bit 0: 1 = Text

with the operation panel.

Image Quality in Photo mode

2-3

Bit 3: 0, Bit 2: 0 = Photo/

This setting determines the desirable scanning

Diffusion

image quality when the photo mode is selected

Bit 3: 0, Bit 2: 1 = Photo/

with the operation panel.

Dithering
This setting determines the desirable scanning

Image Quality in Special

image quality when the special original mode is

Original mode

4-6

SM

selected with the operation panel.

Bit 6

Bit 5

Bit 4

Mode

Text

Text/ Sharp

Text/ Diffusion

Photo/ Dithering

Dropout color

Not used

Do not change these settings.

57

B868

Bit Switches
System Switch 1C - Not used (do not change these settings)

System Switch 1D [SP No. 1-101-030]

No

FUNCTION
RTI/CSI/CPS code display

0: RTI, CSI, CPS codes are displayed on the top

0: Enable

line of the LCD panel during communication.

1: Disable

1: Codes are switched off (no display)

Not used

Do not change this setting.

Destination telephone
2

COMMENTS

number display limitation

0: OFF, 1: ON

When "1" is selected, the destination telephone

number display is limited and redial is disabled.

Operation selection without

3

PIN code registered

0: When "0" is selected without PIN code

0: Transmission interrupted

registration, transmission is interrupted and an alert

1: No interrupted

message shows on the LCD.

transmission
4-7

Not used

Do not change these settings.

System Switch 1E [SP No. 1-101-031]

No

FUNCTION

COMMENTS
0: When this switch is on and the journal history
becomes full, the next report prints. If the journal

Communication after the

Journal data storage area has
0

become full
0: Impossible
1: Possible

history is not deleted, the next transmission cannot

be received. This prevents overwriting
communication records before the machine can
print them.
1: If the buffer memory of the communication
records for the Journal is full, fax communications
are still possible. But the machine will overwrite
the oldest communication records.

B868

58

SM

Note: This setting is effective only when Automatic

Journal printout is enabled but the machine cannot
print the report (e.g., no paper).
0: If the SAF memory becomes full during
Action when the SAF memory
has become full during
1

scanning
0: The current page is erased.
1: The entire file is erased.

scanning, the successfully scanned pages are

transmitted.
1: If the SAF memory becomes full during
scanning, the file is erased and no pages are
transmitted.
This bit switch is ignored for parallel memory
transmission.

RTI/CSI display priority

0: RTI 1: CSI

This bit determines which identifier, RTI or CSI, is

displayed on the LCD while the machine is
communicating in G3 non-standard mode.

File No. printing

3

0: Enabled

1: File numbers are not printed on any reports.

1: Disabled
If authorized reception is enabled but the user has
Action when authorized
reception is enabled but
authorized RTIs/CSIs are not
4

yet programmed
0: All fax reception is disabled
1: Faxes can be received if the
sender has an RTI or CSI

stored no acceptable sender RTIs or CSIs, the

machine will not be able to receive any fax
messages.
If the customer wishes to receive messages from
any sender that includes an RTI or CSI, and to
block messages from senders that do not include
an RTI or CSI, change this bit to 1, then enable
Authorized Reception.
Otherwise, keep this bit at 0 (default setting).

5-7 Not used

Do not change the settings

System Switch 1F [SP No. 1-101-032]

No

SM

FUNCTION

COMMENTS

59

B868

B868
Fax Option

Bit Switches

Bit Switches
0

Not used

Do not change the settings.

Report printout after an

0: When an original jams, or the SAF memory

original jam during SAF

overflows during scanning, a report will be printed.

storage or if the SAF memory

Change this bit to 1 if the customer does not

fills up

want to have a report in these cases.

0: Enabled

Memory tx Memory storage report

1: Disabled

Parallel memory tx Transmission result report

Not used

Do not change the settings.

Received fax print start timing

0: The machine prints each page immediately after

(G3 reception)

the machine receives it.

0: After receiving each page

1: The machine prints the complete message after

1: After receiving all pages

the machine receives all the pages in the memory.

4-6 Not used

Do not change the factory settings.

0: When the fax unit detects a fax SC code other
than SC1201 and SC1207, the fax unit

Action when a fax SC has

7

automatically resets itself.

occurred

1: When the fax unit detects any fax SC code, the

0: Automatic reset

fax unit stops.

1: Fax unit stops

Cross Reference
Fax SC codes - See Troubleshooting

4.3.2 I-FAX SWITCHES

I-fax Switch 00 [SP No. 1-102-001]

FUNCTION
No

Original Width of TX
Attachment File

B868

A4

COMMENTS
This setting sets the maximum size of the original that
the destination can receive. (Bits 3~7 are reserved for
future use or not used.)
0: Off (not selected), 1: On (selected)

60

SM

B4

A3

If more than one of these three bits is set to 1, the

larger size has priority. For example, if both Bit 2 and Bit
1 are set to 1 then the maximum size is A3 (Bit 2).

3-6 Reserved

When mail is sent, there is no negotiation with the

receiving machine at the destination, so the sending
machine cannot make a selection for the receiving
capabilities (original width setting) of the receiving
machine. The original width selected with this switch is
used as the RX machines original width setting, and

Not used

the original is reduced to this size before sending. The

default is A4.
If the width selected with this switch is higher than the
receiving machine can accept, the machine detects this
and this causes an error.

I-fax Switch 01 [SP No. 1-102-002]

No

FUNCTION

COMMENTS

Original Line Resolution of TX

These settings set the maximum resolution of the

Attachment File

original that the destination can receive.

200x100 Standard

200x200 Detail

200x400 Fine

300 x 300 Reserve

400 x 400 Super Fine

600 x 600 Reserve

Reserve

0: Not selected
1: Selected
If more than one of these three bits is set to 1,
the higher resolution has priority. For example, if
both Bit 0 and Bit 2 are set to 1 then the
resolution is set for "Bit 2 200 x 400.

mm/inch
7

This setting selects mm/inch conversion for mail transmission.

0: Off (No conversion), 1: On (Conversion)

SM

61

B868

B868
Fax Option

Bit Switches

Bit Switches
When on (set to 1), the machine converts millimeters to inches for sending mail.
There is no switch for converting inches to millimeters.
Unlike G3 fax transmissions which can negotiate between sender and receiver to
determine the setting, mail cannot negotiate between terminals; the mm/inch
selection is determined by the sender fax.
When this switch is Off (0):
Images scanned in inches are sent in inches.
Images scanned in mm are sent in mm.
Images received in inches are transmitted in inches.
Images received in mm are transmitted in mm.
When this switch is On (1):
Images scanned in inches are sent in inches.
Images scanned in mm are converted to inches.
Images received in inches are transmitted in inches.
Images received in mm are converted to inches.

I-fax Switch 02 [SP No. 1-102-003]

No

FUNCTION

COMMENTS

RX Text Mail Header Processing

This setting determines whether the header information is printed with text e-mails
when they are received.
0

0: Prints only text mail.

1: Prints mail header information attached to text mail.
When a text mail is received with this switch On (1), the From address and
Subject address are printed as header information.
When a mail with only binary data is received (a TIFF-F file, for example), this
setting is ignored and no header is printed.
Output from Attached Document at E-mail TX Error

This setting determines whether only the first page or all pages of an e-mail
attachment are printed at the sending station when a transmission error occurs.
This allows the customer to see which documents have not reached their intended
destinations if sent to the wrong e-mail addresses, for example.

B868

62

SM

B868
Fax Option

Bit Switches
0: Prints 1st page only.
1: Prints all pages.
Text String for Return Receipt
This setting determines the text string output for the Return Receipt that confirms
the transmission was received normally at the destination.
00: Dispatched
Sends from PC mail a request for a Return Receipt. Receives the Return Receipt
with dispatched in the 2nd part:
Disposition: Automatic-action/MDN-send automatically; dispatched
The dispatched string is included in the Subject string.
2-3

01: Displayed
Sends from PC mail a request for a Return Receipt. Receives the Return Receipt
with displayed in the 2nd part:
Disposition: Automatic-action/MDN-send automatically; displayed
The displayed string is included in the Subject string.
10: Reserved
11: Reserved
A mail requesting a Return Receipt sent from an IFAX with this switch set to 00
(for dispatched) received by Microsoft Outlook 2000 may cause an error. If any
setting other than displayed (01) causes a problem, change the setting to 01 to
enable normal sending of the Return Receipt.
Media accept feature
This setting adds or does not add the media accept feature to the answer mail to

confirm a reception.
0: Does not add the media accept feature to the answer mail
1: Adds the media accept feature to the answer mail.
Use this bit switch if a problem occurs when the machine receives an answer mail,
which contains the media accept feature field.

5-6 Not Used

Image Resolution of RX Text Mail

This setting determines the image resolution of the received mail.

SM

63

B868

Bit Switches
0: 200 x 200
1: 400 x 400
The 1 setting requires installation of the Function Upgrade Card in order to have
enough SAF (Store and Forward) memory to receive images at 400 x 400
resolution.

I-fax Switch 03 - Not used (do not change the settings) [ SP No. 1-102-004]

I-fax Switch 04 [SP No. 1-102-005]

No

FUNCTION

COMMENTS

Subject for Delivery TX/Memory Transfer

This setting determines whether the RTI/CSI registered on this machine or the
RTI/CSI of the originator is used in the subject lines of transferred documents.
0

0: Puts the RTI/CSI of the originator in the Subject line. If this is used, either the RTI
or CSI is used. Only one of these can be received for use in the subject line.
1: Puts the RTI/CSI registered on this machine in the Subject line.
When this switch is used to transfer and deliver mail to a PC, the information in the
Subject line that indicates where the transmission originated can be used to
determine automatically the destination folder for each e-mail.
Subject corresponding to mail post database
0: Standard subject
1: Mail post database subject
The standard subject is replaced by the mail post database subject in the following
three cases:
1) When the service technician sets the service (software) switch.

2) When memory sending, delivery specified by F code or SMTP reception is done.

3) With relay broadcasting (1st stage without the Schmidt 4 function).

This switch does not apply for condition 3) when the RX system is set up
for memory sending, delivery by F-code, sending with SMTP RX and when
operators are using FOL (to prevent problems when receiving
transmissions).

B868

64

SM

B868
Fax Option

Bit Switches
2-7 Not Used

I-fax Switch 05 [SP No. 1-102-006]

No
0

Function

Comment

Mail Addresses of SMTP Broadcast Recipients

Determines whether the e-mail addresses of the destinations that receive
transmissions broadcasted using SMTP protocol are recorded in the Journal.
For example:
"1st destination + Total number of destinations: 9" in the Journal indicates a
broadcast to 9 destinations.
0: Not recorded
1: Recorded

I-Fax Automatic Re-dial Setting

Determines whether the I-fax automatically

0: OFF

redials when an error occurs.

1: ON
2-7

Not used

I-fax Switch 06 - Not used (do not change the settings) [SP No. 1-102-007]
I-fax Switch 07 - Not used (do not change the settings) [SP No. 1-102-008]

I-fax Switch 08 [SP No. 1-102-009]

No

FUNCTION

COMMENTS

Memory Threshold for POP Mail Reception

This setting determines the amount of SAF (Store and Forward) memory. (SAF
0-7

stores fax messages to send later for transmission to more than one location, and
also holds incoming messages if they cannot be printed.) When the amount of SAF
memory available falls below this setting, mail can no longer be received; received
mail is then stored on the mail server.
00-FF (0 to 1024 KB: HEX)

SM

65

B868

Bit Switches

The hexadecimal number you enter is multiplied by 4 KB to determine the

amount of memory.

I-fax Switch 09 [SP No. 1-102-010]

No

FUNCTION

0-3 Not used

COMMENTS
Do not change the settings
This setting determines the number of retries

4-7 Restrict TX Retries

when connection and transmission fails due to

errors.
01-F (1-15 Hex)

I-fax Switch 0A - Not used (do not change the settings) [SP No. 1-102-011]
I-fax Switch 0B - Not used (do not change the settings) [SP No. 1-102-012]
I-fax Switch 0C - Not used (do not change the settings) [SP No. 1-102-013]
I-fax Switch 0D - Not used (do not change the settings) [SP No. 1-102-014]
I-fax Switch 0E - Not used (do not change the settings) [SP No. 1-102-015]

I-fax Switch 0F [SP No. 1-102-016]

No

FUNCTION

COMMENTS

Delivery Method for SMTP RX Files

This setting determines whether files received with SMTP protocol are delivered or
output immediately.
0: Off. Files received via SMTP are output immediately without delivery.
1: On. Files received via SMTP are delivered immediately to their destinations.

1-7 Not used

B868

66

SM

B868
Fax Option

Bit Switches

4.3.3 PRINTER SWITCHES

Printer Switch 00 [SP No. 1-103-001]

No

FUNCTION

COMMENTS
0: If a 2 page RX transmission is split, [*] is printed
in the bottom right corner of the 1st page and only
a [2] is printed in the upper right corner of the 2nd
page.
1: If a 2 page RX transmission is split into two

Select page separation marks

0

0: Off
1: On

pages, for example, [*] [2] is printed in the bottom

right corner of the 1st page and only a [2] is printed
in the upper right corner of the 2nd page.

This helps the user to identify pages that

have been split because the size of the
paper is smaller than the size of the
document received. (When A5 is used to
print an A4 size document, for example.)

Repetition of data when the

1: Default. 10 mm of the trailing edge of the

received page is longer than

previous page are repeated at the top of the next

the printer paper

page.

0: Off

0: The next page continues from where the

1: On

previous page stopped without any repeated text.

This switch is only effective when user parameter

Prints the date and time on

02 - bit 2 (printing the received date and time on

received fax messages

received fax messages) is enabled.

0: Disabled

1: The machine prints the received and printed

1: Enabled

date and time at the bottom of each received

page.

3-7 Not used

Do not change the settings.

Printer Switch 01 [SP No. 1-103-002]

SM

67

B868

Bit Switches
Printer Switch 01 [SP No. 1-103-002]
No

FUNCTION

0-2 Not used

COMMENTS
Do not change the settings.

Maximum print width used in

the setup protocol
3-4

Bit 4: 0, Bit 3: 0 = Not used

These bits are only effective when bit 7 of printer

Bit 4: 0, Bit 3: 1 = A3

switch 01 is 1.

Bit 4: 1, Bit 3: 0 = B4
Bit 4: 1, Bit 3: 1 = A4
5-6 Not used

Do not change the settings.

0: The machine informs the transmitting machine
of the print width depending on the paper size

Received message width

available from the paper feed stations.

restriction in the protocol

Refer to the table on the next page for how the

signal to the sender

machine chooses the paper width used in the

0: Disabled

setup protocol (NSF/DIS).

1: Enabled

1: The machine informs the transmitting machine

of the fixed paper width which is specified by bits 3
and 4 above.

Printer Switch 02 [SP No. 1-103-003]

No

FUNCTION
1st paper feed station usage

0: The paper feed station can be used to print fax

for fax printing

messages and reports.

0: Enabled

1: The specified paper feed station will not be used

1: Disabled

for printing fax messages and reports.

2nd paper feed station usage

for fax printing
1

COMMENTS

station which has been specified by User

0: Enabled

Parameter Switch 0F (15), or which is

1: Disabled

B868

Do not disable usage for a paper feed

used for the Specified Cassette Selection

68

SM

feature.

3rd paper feed station usage

2

B868
Fax Option

Bit Switches

for fax printing

0: Enabled
1: Disabled
4th paper feed station usage

for fax printing

0: Enabled
1: Disabled

4-7 Not used

Do not change the settings.

Printer Switch 03 [SP No. 1-103-004]

No

FUNCTION

COMMENTS
0: Incoming pages are printed without length

Length reduction of received

0

data
0: Disabled
1: Enabled

reduction.
(Page separation threshold: Printer Switch 03, bits
4 to 7)
1: Incoming page length is reduced when printing.
(Maximum reducible length: Printer Switches 04,
bits 0 to 4)

1-3 Not used

Do not change the settings

Page separation threshold (with reduction
disabled with switch 03-0 above).

Page separation setting when

For example, if this setting is set to "10", and A4 is

sub scan compression is

the selected paper size:

4-7 forbidden

If the received document is 10 mm or less longer

00-0F (0-15 mm: Hex)

than A4, then the 10 mm are cut and only 1 page

Default: 6 mm

prints.
If the received document is 10 mm longer than A4,
then the document is split into 2 pages.

Printer Switch 04 [SP No. 1-103-005]

SM

69

B868

Bit Switches
No

FUNCTION

COMMENTS

Maximum reducible length when length reduction is enabled with switch 03-0
above.
<Maximum reducible length> = <Paper length> + (N x 5mm)
N is the decimal value of the binary setting of bits 0 to 4.

0-4

Bit 4

Bit 3

Bit 2

Bit 1

Bit 0

Setting

0 mm

5 mm

20 mm

155 mm

For A5 sideways and B5 sideways paper

<Maximum reducible length> = <Paper length> + 0.75 x (N x 5mm)
Length of the duplicated image on the next page, when page separation has taken
place.
5-6

Bit 6: 0, Bit 5: 0 = 4 mm
Bit 6: 1, Bit 5: 0 = 10 mm
Bit 6: 0, Bit 5: 1 = 15 mm
Bit 6: 1, Bit 5: 1 = Not used

Not used.

Do not change the setting.

Printer Switch 05 - Not used (do not change the settings)

Printer Switch 06 [SP No. 1-103-007]

No

FUNCTION

COMMENTS

Printing while a paper cassette

0

is pulled out, when the Just

Cross reference

Size Printing feature is

Just size printing on/off User switch 05, bit 5

enabled.

B868

70

SM

B868
Fax Option

Bit Switches
0: Printing will not start
1: Printing will start if another
cassette has a suitable size of
paper, based on the paper
size selection priority tables.
1-7 Not used.

Do not change the settings.

Printer Switch 07 [SP No. 1-103-008]

No

FUNCTION

0-3 Not used.

COMMENTS
Do not change the settings.

List of destinations in the

Communication Failure Report
4

for broadcasting

1: Only destinations where communication failure

0: All destinations

occurred are printed on the Communication

1: Only destinations where

Failure Report.

communication failure
occurred
5-7 Not used.

Do not change the settings.

Printer Switch 08 - Not used (do not change the settings)

Printer Switch 09 - Not used (do not change the settings)
Printer Switch 0A - Not used (do not change the settings)
Printer Switch 0B - Not used (do not change the settings)
Printer Switch 0C - Not used (do not change the settings)
Printer Switch 0D - Not used (do not change the settings)

Printer Switch 0E [SP No. 1-103-015]

No

SM

FUNCTION

COMMENTS

71

B868

Bit Switches
Paper size selection priority
0

0: Width
1: Length
Paper size selected for

printing A4 width fax data

0: 8.5" x 11" size
1: A4 size

0: A paper size that has the same width as the

received data is selected first.
1: A paper size which has enough length to print all
the received lines without reduction is selected first.
This switch determines which paper size is selected
for printing A4 width fax data, when the machine
has both A4 and 8.5" x 11" size paper.
1: If all paper sizes in the machine require page

Page separation
2

0: Enabled
1: Disabled

separation to print a received fax message, the

machine does not print the message (Substitute
Reception is used).
After a larger size of paper is set in a cassette, the
machine automatically prints the fax message.

Printing the sample image

on reports
Bit 4: 0, Bit 3: 0
= The upper half only
Bit 4: 0, Bit 3: 1
3-4

= 50% reduction in
sub-scan only
Bit 4: 1, Bit 3: 0
= Same size

Same size means the sample image is printed at

100%, even if page separation occurs.
User Parameter Switch 19 (13H) bit 4 must be set
to 0 to enable this switch.
Refer to Detailed Section Descriptions for more on
this feature.

Bit 4: 1, Bit 3: 1
= Not used
5-6

Not used
Equalizing the reduction
ratio among separated

pages
(Page Separation)
0: Enabled
1: Disabled

B868

Do not change the settings.

0: When page separation has taken place, all the
pages are reduced with the same reduction ratio.
1: Only the last page is reduced to fit the selected
paper size when page separation has taken place.
Other pages are printed without reduction.

72

SM

B868
Fax Option

Bit Switches
Printer Switch 0F [SP No. 1-103-016]
No

FUNCTION

COMMENTS

Smoothing feature
0-1

Bit 1: 0 Bit 0: 0 = Disabled

(0, 0) (0, 1): Disable smoothing if the machine

Bit 1: 0 Bit 0: 1 = Disabled

receives halftone images from other

Bit 1: 1 Bit 0: 0 = Enabled

manufacturers fax machines frequently.

Bit 1: 1 Bit 0: 1 = Not used

2-7

Not used

Do not change the settings.

4.3.4 COMMUNICATION SWITCHES

Communication Switch 00 [SP No. 1-104-001]

No

FUNCTION

COMMENTS

Compression modes available

in receive mode
Bit 1: 0 Bit 0: 0 = MH only
0-1 Bit 1: 0 Bit 0: 1 = MH/MR

These bits determine the compression capabilities

to be declared in phase B (handshaking) of the

Bit 1: 1 Bit 0: 0 = MH/MR/MMR T.30 protocol.

Bit 1: 1 Bit 0: 1
= MH/MR/MMR/JBIG
Compression modes available
in transmit mode
Bit 3: 0 Bit 2: 0 = MH only
2-3 Bit 3: 0 Bit 2: 1 = MH/MR

These bits determine the compression capabilities

to be used in the transmission and to be declared

Bit 3: 1 Bit 2: 0 = MH/MR/MMR in phase B (handshaking) of the T.30 protocol.

Bit 3: 1 Bit 2: 1
= MH/MR/MMR/JBIG
4
5

SM

Not used

Do not change the settings.

JBIG compression method:

Change the setting when communication

Reception

problems occur using JBIG compression.

73

B868

Bit Switches
0: Only basic supported
1: Basic and optional both
supported
JBIG compression method:
6

Transmission

Change the setting when communication

0: Basic mode priority

problems occur using JBIG compression.

1: Optional mode priority

7

Not used

Do not change the settings.

Communication Switch 01 [SP No. 1-104-002]

No

FUNCTION

COMMENTS
If this bit is set to 0, ECM is switched off for all

ECM

communications.

0: Off 1: On

In addition, V.8 protocol and JBIG compression

are switched off automatically.

1-5 Not used

Do not change the setting.

Maximum printable page

length available
6-7

Bit 7: 0 Bit 6: 0 = No limit

Bit 7: 0 Bit 6: 1 = B4 (364 mm)
Bit 7: 1 Bit 6: 0 = A4 (297 mm)

The setting determined by these bits is informed to

the transmitting terminal in the pre-message
protocol exchange (in the DIS/NSF frames).

Bit 7: 1 Bit 6: 1 = Not used

Communication Switch 02 [SP No. 1-104-003]

No

FUNCTION

COMMENTS
If there are more consecutive error lines in the

G3 Burst error threshold

0: Low 1: High

received page than the threshold, the machine will

send a negative response. The Low and High
threshold values depend on the sub-scan
resolution, and are as follows.

B868

74

SM

100 dpi

6(L) 12(H)

200 dpi

12(L) 24(H)

300 dpi

18(L) 36(H)

400 dpi

24(L) 48(H)

B868
Fax Option

Bit Switches

Acceptable total error line ratio If the error line ratio for a page exceeds the
0: 5% 1: 10%

acceptable ratio, RTN will be sent to the other end.

Treatment of pages received

with errors during G3
2

reception
0: Deleted from memory

0: Pages received with errors are not printed.

without printing
1: Printed
Hang-up decision when a
negative code (RTN or PIN) is
3

received during G3 immediate

transmission
0: No hang-up, 1: Hang-up

4-7 Not used

0: The next page will be sent even if RTN or PIN is

received.
1: The machine will send DCN and hang up if it
receives RTN or PIN.
This bit is ignored for memory transmissions or if
ECM is being used.
Do not change the settings.

Communication Switch 03 [SP No. 1-104-004]

No

FUNCTION
Maximum number of page

0-7 retransmissions in a G3
memory transmission

COMMENTS
00 - FF (Hex) times.
This setting is not used if ECM is switched on.
Default setting - 03(H)

Communication Switch 04 - Not used (do not change the settings)

Communication Switch 05 - Not used (do not change the settings)

SM

75

B868

Bit Switches
Communication Switch 06 - Not used (do not change the settings)
Communication Switch 07 - Not used (do not change the settings)
Communication Switch 08 - Not used (do not change the settings)

Communication Switch 09 [SP No. 1-104-010]

No

FUNCTION

COMMENTS
Adjusts the interval of the I-fax dialing.
The interval of I-fax dialing is calculated by

0-7 I-Fax dial interval setting

following formula.
[Interval time = specified value with this switch x 2
sec]

Communication Switch 0A [SP No. 1-104-011]

No

FUNCTION

COMMENTS

Point of resumption of memory 0: The transmission begins from the page where
0

transmission upon redialing

transmission failed the previous time.

0: From the error page

1: Transmission begins from the first page, using

1: From page 1

normal memory transmission.

1-7 Not used

Do not change the settings.

Communication Switch 0B Not used (do not change the settings)

Communication Switch 0C Not used (do not change the settings)

Communication Switch 0D [SP No. 1-104-014]

No

FUNCTION
The available memory

COMMENTS
00 to FF (Hex), unit = 4 kbytes

0-7 threshold, below which ringing (e.g., 06(H) = 24 kbytes)

detection (and therefore

B868

One page is about 24 kbytes.

76

SM

reception into memory) is

The machine refers to this setting before each fax

disabled

reception. If the amount of remaining memory is

below this threshold, the machine cannot receive
any fax messages.
If this setting is kept at 0, the machine will detect
ringing signals and go into receive mode even if
there is no memory available. This will result in
communication failure.

Communication Switch 0E [SP No. 1-104-015]

No

FUNCTION

COMMENTS
06 to FF (Hex), unit = 2 s

0-7

Minimum interval between

(e.g., 06(H) = 12 s)

automatic dialing attempts

This value is the minimum time that the machine

waits before it dials the next destination.

Communication Switch 0F Not used (do not change the settings.)

Communication Switch 10 [SP No. 1-104-017]

No

FUNCTION

COMMENTS

Memory transmission:
0-7

Maximum number of dialing

attempts to the same

01 FE (Hex) times

destination

Communication Switch 11 Not used (do not change the settings.)

Communication Switch 12 [SP No. 1-104-019]

No

SM

FUNCTION

COMMENTS

77

B868

B868
Fax Option

Bit Switches

Bit Switches
Memory transmission: Interval
0-7

between dialing attempts to

01 FF (Hex) minutes

the same destination

Communication Switch 13 Not used (do not change the settings.)

Communication Switch 14 [SP No. 1-104-021]

No

FUNCTION

COMMENTS
0: In immediate transmission, data scanned in inch
format are transmitted without conversion.
In memory transmission, data stored in the SAF
memory in mm format are transmitted without

Inch-to-mm conversion during

0

transmission
0: Disabled 1: Enabled

conversion.
Note: When storing the scanned data into SAF
memory, the fax unit always converts the data into
mm format.
1: The machine converts the scanned data or
stored data in the SAF memory to the format
which was specified in the set-up protocol
(DIS/NSF) before transmission.

1-5 Not used

Do not change the factory settings.

Available unit of resolution in

which fax messages are
received
6-7

Bit 7: 0, Bit 6: 0 = mm
Bit 7: 0, Bit 6: 1 = inch
Bit 7: 1, Bit 6: 0 = mm and inch
(default)

For the best performance, do not change the

factory settings.
The setting determined by these bits is informed to
the transmitting terminal in the pre-message
protocol exchange (in the DIS/NSF frames).

Bit 7: 1, Bit 6: 1 = Not used

Communication Switch 15 Not used (do not change the settings)

B868

78

SM

B868
Fax Option

Bit Switches
Communication Switch 16 Not used (do not change the settings)
Communication Switch 17 Not used (do not change the settings)
Communication Switch 18 - Not used (do not change the settings)
Communication Switch 19 - Not used (do not change the settings)
Communication Switch 1A - Not used (do not change the settings)

Communication Switch 1B [SP No. 1-104-028]

No

FUNCTION

COMMENTS
If the PABX does not support V.8/V.34 protocol

Extension access code (0 to 7) procedure, set this bit to 1 to disable V.8.

to turn V.8 protocol On/Off
0-7 0: On

Example: If 0 is the PSTN access code, set bit 0

to 1. When the machine detects 0 as the first

1: Off

dialed number, it automatically disables V.8

protocol. (Alternatively, if 3 is the PSTN access
code, set bit 3 to 1.)

Communication Switch 1C [SP No. 1-104-029]

No

FUNCTION

COMMENTS
Refer to communication switch 1B.

0-1

Extension access code (8 and

Example: If 8 is the PSTN access code, set bit 0

9) to turn V.8 protocol On/Off

to 1. When the machine detects 8 as the first

0: On

dialed number, it automatically disables V.8

1: Off

protocol. (If 9 is the PSTN access code, use bit

1.)

2-7 Not used

Do not change the settings.

Communication Switch 1D - Not used (do not change the settings)

Communication Switch 1E - Not used (do not change the settings)

SM

79

B868

Bit Switches
Communication Switch 1F - Not used (do not change the settings)

4.3.5 G3-1 SWITCHES

G3 Switch 00 [SP No. 1-105-001]

No

FUNCTION

COMMENTS

Monitor speaker during

(0, 0): The monitor speaker is disabled all through

communication (tx and rx)

the communication.

Bit 1: 0, Bit 0: 0 = Disabled

(0, 1): The monitor speaker is on up to phase B in

0-1 Bit 1: 0, Bit 0: 1 = Up to Phase the T.30 protocol.

B

(1, 0): Used for testing. The monitor speaker is on

Bit 1: 1, Bit 0: 0 = All the time

all through the communication. Make sure that you

Bit 1: 1, Bit 0: 1 = Reserved

reset these bits after testing.

Monitor speaker during

2

memory transmission
0: Disabled 1: Enabled

3-7 Not used

1: The monitor speaker is enabled during memory

transmission.
Do not change the settings.

G3 Switch 01 [SP No. 1-105-002]

No

FUNCTION

COMMENTS

0-1 Not used

Do not change the settings.

2-3 Not used

Do not change the settings.

1: The bytes in the DIS frame after the 4th byte will

DIS frame length

not be transmitted (set to 1 if there are

0: 10 bytes 1: 4 bytes

communication problems with PC-based faxes

which cannot receive the extended DIS frames).

Not used

Do not change the setting.

Forbid CED/AMsam output

Do not change this setting (Default: 0: Off), unless

B868

80

SM

0: Off

communication problem is caused by a CED or

1: On (Forbid output)

ANSam transmission.

Not used

Do not change the setting.

G3 Switch 02 [SP No. 1-105-003]

No

FUNCTION

COMMENTS
Change this bit to 1 only when the other end can

G3 protocol mode used

only communicate with machines that send

0: Standard and non-standard

T.30-standard frames only.

1: Standard only

1: Disables NSF/NSS signals (these are used in

non-standard mode communication)

1-6 Not used

7

Do not change the settings.

Short preamble

Refer to Appendix B in the Group 3 Facsimile

0: Disabled 1: Enabled

Manual for details about Short Preamble.

G3 Switch 03 [SP No. 1-105-004]

No

FUNCTION
DIS detection number

(Echo countermeasure)
0: 1
1: 2

Not Used

COMMENTS
0: The machine will hang up if it receives the same
DIS frame twice.
1: Before sending DCS, the machine will wait for
the second DIS which is caused by echo on the
line.
Do not change the settings.
0: V.8/V.34 communications will not be possible.

V.8 protocol

Note:

0: Disabled

Do not set to 0 unless the line condition is always

1: Enabled

bad enough to slow down the data rate to 14.4

kbps or lower.

SM

ECM frame size

Keep this bit at 0 in most cases.

81

B868

B868
Fax Option

Bit Switches

Bit Switches
0: 256 bytes
1: 64 bytes
0: When using ECM in non-standard (NSF/NSS)
mode, the machine sends a CTC to drop back the
modem rate after receiving a PPR, if the following
condition is met in communications at 14.4, 12.0,
CTC transmission conditions

9.6, and 7.2 kbps.

0: After one PPR signal

4

received
1: After four PPR signals
received (ITU-T standard)

NTransmit- Number of transmitted frames

NResend- Number of frames to be retransmitted
1: When using ECM, the machine sends a CTC to
drop back the modem rate after receiving four
PPRs.
PPR, CTC: These are ECM protocol signals.
This bit is not effective in V.34 communications.

Modem rate used for the next

5

page after receiving a negative

code (RTN or PIN)
0: No change 1: Fallback

before sending the next page if a negative code is

received. This bit is ignored if ECM is being used.
Do not change the settings

Not Used
Select detection of reverse

1: The machines tx modem rate will fall back

polarity in ringing
0: Off

This switch is used to prevent reverse polarity in

ringing on the phone line (applied to PSTN-G3
ringing). Do not change this setting
0: No detection Outside Japan

1: On

1: Detection Inside Japan only

G3 Switch 04 [SP No. 1-105-005]

No
0-3

Function

Comments

Training error detection

0 - F (Hex); 0 - 15 bits

threshold

If the number of error bits in the received TCF is

below this threshold, the machine informs the

B868

82

SM

B868
Fax Option

Bit Switches
sender that training has succeeded.
4-7

Do not change the settings.

Not used

G3 Switch 05 [SP No. 1-105-006]

No

FUNCTION

COMMENTS

Initial Tx modem rate

Bit 3 Bit 2 Bit 1 Bit 0

0-3

bps

2.4k

4.8k

7.2k

9.6k

12.0k

14.4k

16.8k

19.2k

21.6k

24.0k

26.4k

28.8k

31.2k

33.6k

These bits set the initial starting modem rate for

transmission.
Use the dedicated transmission parameters if
you need to change this for specific receivers.
If a modem rate 14.4 kbps or slower is selected,
V.8 protocol should be disabled manually.
Cross reference
V.8 protocol on/off - G3 switch 03, bit2

Other settings - Not used

4-5

SM

Initial modem type for 9.6 k or

These bits set the initial modem type for 9.6 and

7.2 kbps.

7.2 kbps, if the initial modem rate is set at these

83

B868

Bit Switches
Bit 5: 0, Bit 4: 0 = V.29

speeds.

Bit 5: 0, Bit 4: 1 = V.17

Bit 5: 1, Bit 4: 0 = V.34
Bit 5: 1, Bit 4: 1 = Reserved
6-7

Do not change the settings.

Not used

G3 Switch 06 [SP No. 1-105-007]

No

FUNCTION

COMMENTS

Initial Rx modem rate

Bit 3 Bit 2 Bit 1 Bit 0

0-3

bps

2.4k

4.8k

7.2k

9.6k

12.0k

14.4k

16.8k

19.2k

21.6k

24.0k

26.4k

28.8k

31.2k

33.6k

These bits set the initial starting modem

rate for reception.

Use a lower setting if high speeds pose

problems during reception.

If a modem rate 14.4 kbps or slower is

selected, V.8 protocol should be
disabled manually.

Cross reference:
V.8 protocol on/off - G3 switch 03, bit2

Other settings - Not used

B868

84

SM

B868
Fax Option

Bit Switches
Modem types available for reception
Bit 7 Bit 6 Bit 5 Bit 4
0

4-7

Setting
V.27ter
V.27ter,

V.29

inform the transmitting terminal of the

V.27ter,

available modem type for the machine

V.29, V.33

in receive mode.

V.27ter,
0

The setting of these bits is used to

If V.34 is not selected, V.8 protocol must

be disabled manually.

V.29,
V.17/V.33

Cross reference:
V.8 protocol on/off - G3 switch 03, bit2

V.27ter,
0

V.29,
V.17/V33,
V.34

Other settings - Not used

G3 Switch 07 [SP No. 1-105-008]

No

FUNCTION

COMMENTS
Use a higher setting if there is signal loss at higher
frequencies because of the length of wire between
the modem and the telephone exchange.

0-1

PSTN cable equalizer

Use the dedicated transmission parameters for

(tx mode: Internal)

specific receivers.

Bit 1: 0, Bit 0: 0 = None

Also, try using the cable equalizer if one or more of

Bit 1: 0, Bit 0: 1 = Low

the following symptoms occurs.

Bit 1: 1, Bit 0: 0 = Medium

Communication error

Bit 1: 1, Bit 0: 1 = High

Modem rate fallback occurs frequently.

This setting is not effective in V.34

communications.

SM

85

B868

Bit Switches
Use a higher setting if there is signal loss at higher
frequencies because of the length of wire between
PSTN cable equalizer
(rx mode: Internal)
2-3

Bit 3: 0, Bit 2: 0 = None

Bit 3: 0, Bit 2: 1 = Low
Bit 3: 1, Bit 2: 0 = Medium
Bit 3: 1, Bit 2: 1 = High

the modem and the telephone exchange.

Also, try using the cable equalizer if one or more of
the following symptoms occurs.
Communication error with error codes such as
0-20, 0-23, etc.
Modem rate fallback occurs frequently.

This setting is not effective in V.34

communications.

PSTN cable equalizer

4

(V.8/V.17 rx mode: External)

0: Disabled

Keep this bit at 1.

1: Enabled
5

Do not change the settings.

Not used

0: This uses the fixed table in the ROM for dial tone

Parameter selection for dial

detection.

tone detection

1: This uses the specific parameter adjusted with

0: Normal parameter

SRAM (69ECBEH - 69ECDEH). Select this if the dial

1: Specific parameter

tone cannot be detected when the "Normal

parameter: 0" is selected.

Do not change the settings.

Not used

G3 Switch 08 - Not used (do not change the settings)

G3 Switch 09 - Not used (do not change the settings)

G3 Switch 0A [SP No. 1-105-011]

No
0-1

B868

FUNCTION

COMMENTS

Maximum allowable carrier

These bits set the acceptable modem carrier

drop during image data

drop time.

86

SM

reception

Try using a longer setting if error code 0-22 is

Bit 1: 0, Bit 0: 0 = 200

frequent.

Bit 1: 0, Bit 0: 1 = 400

Bit 1: 1, Bit 0: 0 = 800
Bit 1: 1, Bit 0: 1 = Reserved
Select cancellation of
2

high-speed RX if carrier signal

This switch setting determines if high-speed

lost while receiving

receiving ends if the carrier signal is lost when

0: Off

receiving during non-ECM mode

1: On
3

Not used
Maximum allowable frame

interval during image data

reception.
0: 5 s 1: 13 s

Not used

Do not change the settings

This bit set the maximum interval between EOL
(end-of-line) signals and the maximum interval
between ECM frames from the other end.
Try using a longer setting if error code 0-21 is
frequent.
Do not change the settings.
When the sending terminal is controlled by a
computer, there may be a delay in receiving
page data after the local machine accepts

Reconstruction time for the first

6

line in receive mode

0: 6 s 1: 12 s

set-up data and sends CFR. This is outside the

T.30 recommendation. But, if this delay occurs,
set this bit to 1 to give the sending machine
more time to send data.
Refer to error code 0-20.
ITU-T T.30 recommendation: The first line
should come within 5 s of CFR.

Not used

Do not change the settings.

G3 Switch 0B Not used (do not change the settings).

G3 Switch 0C Not used (do not change the settings).

SM

87

B868

B868
Fax Option

Bit Switches

Bit Switches
G3 Switch 0D Not used (do not change the settings).

G3 Switch 0E [SP No 1-105-015]

Set CNG send time interval
Some machines on the receiving side may not be able to automatically switch the
3-second CNG interval.
0-7

High order bit

Low order bit

3000-2250ms: 3000-50xNms
3000 50 x Nms 0F (3000 ms) N FF (2250 ms)
00-0E(3000-3700ms: 3000+50xNms
3000 50 x Nms 0F (3000 ms) N 0F (3700 ms)

G3 Switch 0F [SP No. 1-105-016]

No

FUNCTION

COMMENTS

Alarm when an error occurred

0

in Phase C or later

If the customer wants to hear an alarm after each

0: Disabled

error communication, change this bit to 1.

1: Enabled
Alarm when the handset is
1

off-hook at the end of

If the customer wants to hear an alarm if the

communication

handset is off-hook at the end of fax

0: Disabled

communication, change this bit to 1.

1: Enabled
2-3 Not used
Sidaa manual calibration
4

setting
0: Off
1: On

5-6 Not used

B868

Do not change the settings.

1: manually calibrates for communication with a
line, whose current change occurs such as an
optical fiber line.
Do not change the settings.

88

SM

B868
Fax Option

Bit Switches

4.3.6 IP FAX SWITCHES

IP Fax Switch 00 [SP No. 1-111-001]

No.
0
1

FUNCTION
Not used
IP Fax Transport
0: TCP, 1: UDP
IP Fax single port selection
0: OFF, 1: ON (enable)

COMMENTS
Do not change this setting.
Selects TCP or UDP protocol for IP-Fax

Selects single data port.

IP Fax double ports (single data

3

port) selection

Selects whether IP-Fax uses a double port.

0: OFF, 1: ON (enable)
4

IP Fax Gatekeeper

Enables/disables the communication via the

0: OFF, 1: ON (enable)

gatekeeper for IP-Fax.

IP Fax T30 bit signal reverse

0: LSB first, 1: MSB first

Reverses the T30 bit signal.

When "0" is selected, the max bit rate does

IP Fax max bit rate setting

not affect the value of the DIS/DCS.

0: Not affected, 1: Affected

When "1" is selected, the max bit rate affects

the value of the DIS/DCS.
When "0" is selected, fax data is received
without checking the telephone number.

IP Fax received telephone number When "1" is selected, fax data is received
7

confirmation

only when confirming that the telephone

0: No confirmation,

number from the sender matches the

1: Confirmation

registered telephone number in this

machine. If this confirmation fails, the line is
disconnected.

IP-Fax Switch 01 [SP No. 1-111-002]

SM

89

B868

Bit Switches
No.

FUNCTION

COMMENTS

Select IP FAX Delay Level

0-3

Raise the level by selecting a higher setting

Bit3

Bit2

Bit1

Bit0

Setting

Level 0

Level 1

Level 2

Level 3

if too many transmission errors are occurring

on the network.
If TCP/UDP is enabled on the network, raise
this setting on the T.30 machine. Increasing
the delay time allows the recovery of more
lost packets.
If only UDP is enabled, increase the number
of redundant packets.
Level 1 to 2: 3 Redundant packets
Level 3: 4 Redundant packets
Selects the preamble wait time.
[00 to 0f]
There are 16 values in this 4-bit binary

4-7

IP Fax preamble wait time setting

switch combination.
Waiting time: set value level x 100 ms
Max: 0f (1500 ms) Min: 00 (No wait time)
The default is "0000" (00H).

IP Fax Switch 02 [SP No. 1-111-003]

No.

FUNCTION

COMMENTS
When "0" is selected, the bit signal reverse

IP Fax bit signal reverse setting

0

0: Maker code setting

1: Internal bit switch setting

method is decided by the maker code.

When "1" is selected, the bit signal reverse
method is decided by the internal bit switch.
(When communicating between IP Fax
devices, LSB first is selected.)

IP Fax transmission speed setting

1

0: Modem speed
1: No limitation

B868

SIP transport setting

Selects the transmit speed for IP Fax

communication.
This bit switch sets the transport that has

90

SM

0: TCP

priority for receiving IP Fax data.

1: UDP

This function is activated only when the

B868
Fax Option

Bit Switches

sender has both TCP and UDP.

CCM connection

When "1" is selected, only the connection

0: No CCM connection

call message with H.323 or no tunneled

1: CCM connection

H.245 is transmitted via CCM.

0: This answers the INVITE message from

Message reception selection from

the SIP server not registered for the

non-registered SIP server

machine.

0: Answer

1: This does not receive the INVITE

1: Not answer

message from the SIP server not registered

for the machine and send a refusal message.
0: This does not limit the type of the image

ECM communication setting

5

0: No limit for image compression

1: Limit for image compression

compression with ECM communication.

1: When the other end machine is Ciscco,
this permits the image compression other
than JBIG or MMR with ECM
communication.

6-7

Not used

Do not change these settings.

IP Fax Switch 03 [SP No. 1-111-004]

No.

FUNCTION
Effective field limitation for G3

standard function information

0: OFF, 1: 4byte (DIS)

COMMENTS
Limits the effective field for standard G3
function information.

Switching between G3 standard

1

and G3 non standard

Enables/disables switching between G3

0: Enable switching

standard and G3 non-standard.

1: G3 standard only
2

SM

Not used.

Do not change this setting.

91

B868

Bit Switches
ECM frame size selection at
3

transmitting

Selects the ECM frame size for sending.

0: 256byte, 1: 64byte
DIS detection times for echo
4

prevention
0: 1 time, 1: 2 times
CTC transmission selection

0: PPRx1

When "0" is selected, the transmission

condition is decided by error frame numbers.
condition is based on the ITU-T method.

Shift down setting at receiving

negative code
0: OFF, 1: ON
7

echoes.

When "1" is selected, the transmission

1: PPRx4

Sets the number of times for DIS to detect

Selects whether to shift down when negative

codes are received.
Do not change this setting.

Not used

IP Fax Switch 04 [SP No. 1-111-005]

No.

FUNCTION

COMMENTS

0
1

Sets the TCF error threshold level.

TCF error threshold

[00 to 0f]
The default is "1111" (0fH).

3
4-7

Do not change these settings.

Not used

IP Fax Switch 05 [SP No. 1-111-006]

No.
0-3

B868

FUNCTION

COMMENTS

Modem bit rate setting for transmission

Sets the modem bit rate for transmission. The default is "0110" (14.4K bps).

92

SM

Bit 4

Bit 3

Bit 2

Bit 1

2400 bps

4800 bps

7200 bps

9600 bps

12.0 Kbps

14.4 Kbps

16.8 Kbps

19.2 Kbps

21.6 Kbps

24.0 Kbps

26.4 Kbps

28.8 Kbps

31.2 Kbps

33.6 Kbps

B868
Fax Option

Bit Switches

Modem setting for transmission

Sets the modem for transmission.
The default is "00" (V29).
4-5

Bit 5: 0, Bit 4: 0 = V29

Bit 5: 0, Bit 4: 1 = V17
Bit 5: 1, Bit 4: 0 = V34*
Bit 5: 1, Bit 4: 1 = Not used
*V34 is not supported for IP-Fax communication.

6-7

Not used

Do not change these settings.

IP Fax Switch 06 [SP No. 1-111-007]

SM

93

B868

Bit Switches
No.

FUNCTION

COMMENTS

Modem bit rate setting for reception

Sets the modem bit rate for reception. The default is "0110" (14.4K bps).

0-3

4-7

B868

Bit 3

Bit 2

Bit 1

Bit 0

2400 bps

4800 bps

7200 bps

9600 bps

12.0 Kbps

14.4 Kbps

16.8 Kbps

19.2 Kbps

21.6 Kbps

24.0 Kbps

26.4 Kbps

28.8 Kbps

31.2 Kbps

33.6 Kbps

Modem setting for reception

Sets the modem type for reception. The default is "0100" (V27ter, V29, V17).
Bit 7

Bit 6

Bit 5

Bit 4

V27ter

V27ter, V29

94

SM

B868
Fax Option

Bit Switches
V27ter, V29, V33
(invalid)
V27ter, V29, V17
V27ter, V29, V17,
V34*

*V34 is not supported for IP-Fax communication.

IP Fax Switch 07 [SP No. 1-111-008]

No.
0

FUNCTION

COMMENTS

TSI information

Adds or does not add TSI information to

0: Not added, 1: Added

NSS(S).

DCN transmission setting at T1

1

timeout

Transmits or does not transmit DCN at T1

0: Not transmitted,

timeout.

1: Transmitted
2

Not used

Do not change this setting.

Hang up setting at DIS reception

3

disabled

Sets whether the machine disconnects after

0: No hang up

DIS reception.

1: Hang up after transmitting DCN

4

Number of times for training

Selects the number of times training is done

0: 1 time, 1: 2 times

at the same bit rate.

Space CSI transmission setting at

5

no CSI registration
0: Not transmitted,
1: Transmitted

6-7

SM

Not used

When "0" is selected, frame data is enabled.

When "1" is selected, the transmitted data is
all spaces.
Do not change these settings.

95

B868

Bit Switches
IP Fax Switch 08 [SP No. 1-111-009]
No.

FUNCTION

COMMENTS

T1 timer adjustment
Adjusts the T1 timer.
The default is "00" (35 seconds).
0-1

Bit 1: 0, Bit 0: 0 = 35 sec

Bit 1: 0, Bit 0: 1 = 40 sec

Bit 1: 1, Bit 0: 0 = 50 sec
Bit 1: 1, Bit 0: 1 = 60 sec
T4 timer adjustment
Adjust the T4 timer.
The default is "00" (3 seconds).
2-3

Bit 3: 0, Bit 2: 0 = 3 sec

Bit 3: 0, Bit 2: 1 = 3.5 sec

Bit 3: 1, Bit 2: 0 = 4 sec
Bit 3: 1, Bit 2: 1 = 5 sec
T0 timer adjustment
Bit 5: 0, Bit 4: 0 = 75 sec
4-5

Bit 5: 0, Bit 4: 1 = 120 sec

Bit 5: 1, Bit 4: 0 = 180 sec
Bit 5: 1, Bit 4: 1 = 240 sec

6-7

B868

Not used

Adjusts the fail safe timer. This timer sets the

interval between "setup" data transmission
and T.38 phase decision. If your destination
return is late on the network or G3 fax return
is late, adjust the longer interval timer.
The default is "00" (75 seconds).
Do not change these settings.

96

SM

B868
Fax Option

NCU Parameters

4.4 NCU PARAMETERS

The following tables give the RAM addresses and the parameter calculation units that the
machine uses for ringing signal detection and automatic dialing. The factory settings for
each country are also given. Most of these must be changed by RAM read/write (SP2-102),
but some can be changed using NCU Parameter programming (SP2-103); if SP2-103 can
be used, this will be indicated in the Remarks column. The RAM is programmed in hex
code unless (BCD) is included in the Unit column.

Address
680500

Function
Country/Area code for NCU parameters
Use the Hex value to program the country/area code directly into this
address, or use the decimal value to program it using SP2-103-001
Country

Decimal

Hex

France

00

00

Germany

01

UK

Decimal

Hex

USA

17

11

01

Asia

18

12

02

02

Hong Kong

20

14

Italy

03

03

South Africa

21

15

Austria

04

04

Australia

22

16

Belgium

05

05

26

17

Denmark

06

06

Singapore

24

18

Finland

07

07

Malaysia

25

19

Ireland

08

08

China

26

1A

Norway

09

09

Taiwan

27

1B

Sweden

10

0A

Korea

28

1C

/Area

SM

Country

97

/Area

New
Zealand

B868

NCU Parameters
Address

Function
Switzerland

11

0B

Turkey

32

20

Portugal

12

0C

Greece

33

21

Holland

13

0D

Hungary

34

22

Spain

14

0E

Czech

35

23

Israel

15

0F

Poland

36

24

Address

Function

680501

Line current detection time

680502

Line current wait time

680503

Line current drop detect time

680504

680505

680506

680507

Unit

Remarks
Line current detection is
disabled.

20 ms

Line current is not

detected if 680501
contains FF.

PSTN dial tone frequency upper

limit (high byte)

If both addresses
Hz (BCD)

PSTN dial tone frequency upper

contain FF(H), tone

detection is disabled.

limit (low byte)

PSTN dial tone frequency lower
limit (high byte)

If both addresses
Hz (BCD)

PSTN dial tone frequency lower

contain FF(H), tone

detection is disabled.

limit (low byte)

680508

PSTN dial tone detection time

680509

PSTN dial tone reset time (LOW)

68050A

PSTN dial tone reset time (HIGH)

20 ms
If 680508 contains
FF(H), the machine
pauses for the pause
time (address 68050D /

68050B

68050C

B868

PSTN dial tone continuous tone

time

68050E).
Italy: See Note 2.

PSTN dial tone permissible drop

98

SM

Address

Function

Unit

B868
Fax Option

NCU Parameters
Remarks

time
68050D

PSTN wait interval (LOW)

68050E

PSTN wait interval (HIGH)

68050F

680510

PSTN ring-back tone detection

time
PSTN ring-back tone off detection
time

20 ms

Detection is disabled if
this contains FF.

20 ms

20 ms

20 ms

PSTN detection time for silent

680511

period after ring-back tone

detected (LOW)
PSTN detection time for silent

680512

period after ring-back tone

detected (HIGH)

680513

680514

680515

680516

680517

680518

680519

SM

PSTN busy tone frequency upper

limit (high byte)

If both addresses
Hz (BCD)

PSTN busy tone frequency upper

contain FF(H), tone

detection is disabled.

limit (low byte)

PSTN busy tone frequency lower
limit (high byte)

If both addresses
Hz (BCD)

PSTN busy tone frequency lower

contain FF(H), tone

detection is disabled.

limit (low byte)

PABX dial tone frequency upper
limit (high byte)

If both addresses
Hz (BCD)

PABX dial tone frequency upper

contain FF(H), tone

detection is disabled.

limit (low byte)

PABX dial tone frequency lower
limit (high byte)

99

Hz (BCD)

If both addresses
contain FF(H), tone

B868

NCU Parameters
Address
68051A

Function

Unit

PABX dial tone frequency lower

PABX dial tone detection time

68051C

PABX dial tone reset time (LOW)

68051D

PABX dial tone reset time (HIGH)

68051F

detection is disabled.

limit (low byte)

68051B

68051E

If 68051B contains FF,

the machine pauses for
the pause time (680520 /

PABX dial tone continuous tone

20 ms

time

680521).

PABX dial tone permissible drop

time

680520

PABX wait interval (LOW)

680521

PABX wait interval (HIGH)

680522

PABX ringback tone detection time 20 ms

680523

Remarks

PABX ringback tone off detection

time

If both addresses
contain FF(H), tone

20 ms

detection is disabled.

PABX detection time for silent

680524

period after ringback tone

20 ms

detected (LOW)

contain FF(H), tone

PABX detection time for silent

680525

If both addresses
detection is disabled.

period after ringback tone

20 ms

detected (HIGH)
680526

680527

680528

B868

PABX busy tone frequency upper

limit (high byte)

If both addresses
Hz (BCD)

PABX busy tone frequency upper

contain FF(H), tone

detection is disabled.

limit (low byte)

PABX busy tone frequency lower
limit (high byte)

100

Hz (BCD)

If both addresses
contain FF(H), tone

SM

Address
680529

Function
PABX busy tone frequency lower

Remarks
detection is disabled.

limit (low byte)

68052A

Busy tone ON time: range 1

68052B

Busy tone OFF time: range 1

68052C

Busy tone ON time: range 2

68052D

Busy tone OFF time: range 2

68052E

Busy tone ON time: range 3

68052F

Busy tone OFF time: range 3

680530

Busy tone ON time: range 4

680531

Busy tone OFF time: range 4

680532

Unit

B868
Fax Option

NCU Parameters

20 ms

20 ms

Busy tone continuous tone

detection time
Busy tone signal state time tolerance for all ranges, and number of cycles
required for detection (a setting of 4 cycles means that ON-OFF-ON or
OFF-ON-OFF must be detected twice).
Tolerance ()

680533

Bit 1: 0, Bit 0: 0 = 75% Bits 2 and 3 must always be kept at 0.

Bit 1: 0, Bit 0: 0 = 50% Bits 2 and 3 must always be kept at 0.
Bit 1: 0, Bit 0: 0 = 25%
Bit 1: 0, Bit 0: 0 = 12.5%
Bits 7, 6, 5, 4 - number of cycles required for cadence detection

680534

680535

680536

SM

International dial tone frequency

upper limit (high byte)

If both addresses
Hz (BCD)

International dial tone frequency

contain FF(H), tone

detection is disabled.

upper limit (low byte)

International dial tone frequency
lower limit (high byte)

101

Hz (BCD)

If both addresses
contain FF(H), tone

B868

NCU Parameters
Address
680537

680538

680539

68053A

68053B

68053C

68053D

68053E

68053F

680540

680541

680542
680543
680544

B868

Function

Unit

International dial tone frequency

Remarks
detection is disabled.

lower limit (low byte)

International dial tone detection
time
International dial tone reset time
If 680538 contains FF,

(LOW)

the machine pauses for

International dial tone reset time

the pause time (68053D

(HIGH)

/ 68053E).

International dial tone continuous

tone time

20 ms

Belgium: See Note 2.

International dial tone permissible

drop time
International dial wait interval
(LOW)

International dial wait interval

(HIGH)
Country dial tone upper frequency

If both addresses

limit (HIGH)

contain FF(H), tone

Country dial tone upper frequency

limit (LOW)

detection is disabled.
Hz (BCD)

Country dial tone lower frequency

If both addresses

limit (HIGH)

contain FF(H), tone

Country dial tone lower frequency

detection is disabled.

limit (LOW)
Country dial tone detection time

20 ms

If 680543 contains FF,

the machine pauses for

Country dial tone reset time

the pause time (680548 /

(LOW)

102

SM

Address
680545

680546

680547

Function

Unit

Country dial tone reset time

Remarks
680549).

(HIGH)
Country dial tone continuous tone
time

20 ms

Country dial tone permissible drop

time

680548

Country dial wait interval (LOW)

680549

Country dial wait interval (HIGH)

Time between opening or closing

68054A

B868
Fax Option

NCU Parameters

the DO relay and opening the

See Notes 3, 6 and 8.

1 ms

OHDI relay

SP2-103-012
(parameter 11).
See Note 3.

68054B

Break time for pulse dialing

1 ms

SP2-103-013
(parameter 12).
See Note 3.

68054C

Make time for pulse dialing

1 ms

SP2-103-014
(parameter 13).
See Notes 3, 6 and 8.

Time between final OHDI relay

68054D

closure and DO relay opening or

SP2-103-015
1 ms

closing

(parameter 14).
This parameter is only
valid in Europe.

68054E

See Note 3 and 8.

Minimum pause between dialed

SP2-103-016

digits (pulse dial mode)

20 ms

68054F

SM

(parameter 15).
SP2-103-017

Time waited when a pause is

entered at the operation panel

103

(parameter 16). See

Note 3.

B868

NCU Parameters
Address
680550

Function

Unit

SP2-103-018

DTMF tone on time

1 ms

680551

680552

Remarks

(parameter 17).
SP2-103-019

DTMF tone off time

(parameter 18).

Tone attenuation level of DTMF

-N x 0.5

signals while dialing

3.5 dBm

SP2-103-020
(parameter 19).
See Note 5.
SP2-103-021
(parameter 20).

Tone attenuation value difference

680553

between high frequency tone and

low frequency tone in DTMF

The setting must be less

-dBm x 0.5

than 5dBm, and should

not exceed the setting at

signals

680552h above.
See Note 5.

680554

680555

680556

680557

680558

680559
68055A

B868

PSTN: DTMF tone attenuation

-N x 0.5

level after dialling

3.5 dBm

ISDN: DTMF tone attenuation

-dBm x 0.5

level after dialling

Not used

SP2-103-022
(parameter 21). See
Note 5.
See Note 5
Do not change the
settings.

Time between 68054Dh (NCU

This parameter takes

parameter 14) and 68054Eh (NCU 1 ms

effect when the country

parameter 15)

code is set to France.

Not used

Grounding time (ground start

20 ms

mode)
Break time (flash start mode)

1 ms

104

Do not change the

setting.
The Gs relay is closed
for this interval.
The OHDI relay is open

SM

Address

Function

Unit

B868
Fax Option

NCU Parameters
Remarks
for this interval.
68055B

68055C

International dial access code

For a code of 100:

(High)

BCD

International dial access code

68055B - F1
68055C - 00

(Low)
This time is waited for
each pause input after
the PSTN access code.
If this address contains

68055D

PSTN access pause time

20 ms

FF[H], the pause time

stored in address
68054F is used.
Do not set a number
more than 7 in the UK.

Bit 7: 0, Bit 6: 0, Bit 5: 0 = -25.0 dBm

Bit 7: 0, Bit 6: 0, Bit 5: 1 = -35.0 dBm
68055E

Progress tone detection level, and

Bit 7: 0, Bit 6: 1, Bit 5: 0 = -30.0 dBm

cadence detection enable flags

Bit 7: 1, Bit 6: 0, Bit 5: 0 = -40.0 dBm

Bit 7: 1, Bit 6: 1, Bit 5: 0 = -49.0 dBm
Bits 2, 0 - See Note 2.

68055F
To

Not used

680565

Long distance call prefix (HIGH)

BCD

680566

Long distance call prefix (LOW)

BCD

Not used

680564

Do not change the

settings.
For a code of 0:
680565 FF

680567
to
680571
680572

SM

1000/ N

Acceptable ringing signal

105

680566 - FF
Do not change the
settings.

SP2-103-003

B868

NCU Parameters
Address

680573

680574

680575

Function

Unit

Remarks

frequency: range 1, upper limit

(parameter 02).

Acceptable ringing signal

SP2-103-004

frequency: range 1, lower limit

(parameter 03).
(Hz).

Acceptable ringing signal

SP2-103-005

frequency: range 2, upper limit

(parameter 04).

Acceptable ringing signal

SP2-103-006

frequency: range 2, lower limit

(parameter 05).
SP2-103-007

680576

Number of rings until a call is

detected

(parameter 06).
The setting must not be
zero.

680577

680578

680579

68057A

Minimum required length of the

first ring

See Note 4.
20 ms

(parameter 07).

Minimum required length of the

second and subsequent rings

20 ms

Ringing signal detection reset time

(LOW)

SP2-103-009
(parameter 08).
SP2-103-010

20 ms

(parameter 09).

Ringing signal detection reset time

SP2-103-011 (parameter

(HIGH)

10).

68057B
to

SP2-103-008

Not used

680580

Do not change the

settings.

Interval between dialing the last

digit and switching the Oh relay
680581

over to the external telephone

20 ms

Factory setting: 500 ms

when dialing from the operation

panel in handset mode.

B868

106

SM

Address

Function

Unit

B868
Fax Option

NCU Parameters
Remarks

Bits 0 and 1 - Handset off-hook detection time

Bit 1:0, Bit 0: 0 = 200 ms
Bit 1:0, Bit 0: 1 = 800 ms
Other Not used
680582

Bits 2 and 3 - Handset on-hook detection time

Bit 3: 0, Bit 2: 0 = 200 ms

Bit 3: 0, Bit 2: 1 = 800 ms
Other Not used
Bits 4 to 7 - Not used
680583
To

Not used

6805A0
6805A1

6805A2

6805A3

6805A4

6805A5

6805A6

6805A7

6805A8
6805A9

SM

Acceptable CED detection

frequency upper limit (high byte)

Do not change the

settings.

If both addresses
BCD (Hz)

Acceptable CED detection

contain FF(H), tone

detection is disabled.

frequency upper limit (low byte)

Acceptable CED detection
frequency lower limit (high byte)

If both addresses
BCD (Hz)

Acceptable CED detection

contain FF(H), tone

detection is disabled.

frequency lower limit (low byte)

20 ms 20

CED detection time

ms

Acceptable CNG detection

frequency upper limit (high byte)

Factory setting: 200 ms

If both addresses
BCD (Hz)

Acceptable CNG detection

contain FF(H), tone

detection is disabled.

frequency upper limit (low byte)

Acceptable CNG detection

If both addresses

frequency lower limit (high byte)

BCD (Hz)

contain FF(H), tone

detection is disabled.

Acceptable CNG detection

107

B868

NCU Parameters
Address

Function

Unit

Remarks

frequency lower limit (low byte)

Do not change the

6805AA

Not used

6805AB

CNG on time

20 ms

Factory setting: 500 ms

6805AC

CNG off time

20 ms

Factory setting: 3000 ms

6805AD

6805AE

Number of CNG cycles required

for detection

setting.

The data is coded in the

-

same way as address

680533.

Not used

Do not change the

settings.

Acceptable AI short protocol tone

6805AF

(800Hz) detection frequency

If both addresses

upper limit (high byte)

Hz (BCD)

Acceptable AI short protocol tone

6805B0

contain FF(H), tone

detection is disabled.

(800Hz) detection frequency

upper limit (low byte)
Acceptable AI short protocol tone

6805B1

(800Hz) detection frequency lower

limit (high byte)

If both addresses
Hz(BCD)

Acceptable AI short protocol tone

6805B2

contain FF(H), tone

detection is disabled.

(800Hz) detection frequency lower

limit (low byte)

6805B3

6805B4

6805B5

B868

Detection time for 800 Hz AI short

protocol tone

20 ms

Factory setting: 360 ms

SP2-103-002

PSTN: Tx level from the modem

-N 3 dBm

PSTN: 1100 Hz tone transmission

- N 6805B4 - 0.5N 6805B5 3.5 (dB)

level

See Note 7.

108

(parameter 01).

SM

Address
6805B6
6805B7
6805B8

6805B9

6805BD
6805BE to
6805C6

Function

Unit

Remarks

PSTN: 2100 Hz tone transmission

- N6805B4 - 0.5N 6805B6 3 (dB)

level

See Note 7.

PABX: Tx level from the modem

- dBm

PABX: 1100 Hz tone transmission

level
PABX: 2100 Hz tone transmission
level

B868
Fax Option

NCU Parameters

- N 6805B7 - 0.5N 6805B8 (dB)

- N 6805B7 - 0.5N 6805B9 (dB)

Modem turn-on level (incoming

-37-0.5N

signal detection level)

(dBm)

Not used

Do not change the

settings.

Bits 0 to 3 Not used

6805C7

Bit 4 = V.34 protocol dump

0: Simple, 1: Detailed (default)

Bits 5 to 7 Not used.

6805C8 to
6805D9
6805DA

Not used

T.30 T1 timer

1s

Do not change the

settings.

1: Maximum wait time

for post message
(EOP/EOM/MPS) can
6805E0 bit Maximum wait time for post

0: 12 s

be changed to 30 s.

1: 30 s

Change this bit to 1 if

message

communication errors
occur frequently during
V.17 reception.
6805E4

Bit 1 sets the level

of the call signal, Bit

Bit 1

3 sets the call

signal impedance

SM

Bit 3

RT=0 (Low)

RT=1 (High)

RZ=0 (High)

109

B868

NCU Parameters
Address

Function

Unit
1

Bit 0 sets the ring

detection method,

Bit 0

Bit 1 sets the ring

6805E5

detection method
when fixed.

Bit 1

Remarks

RZ=1
(Composite)

Auto

Fixed

Use RDTP

Use RDTN

If any setting is changed,

select a setting that is
higher than the default
setting.

Bits 2 to 7: Not used

NOTES
1.

If a setting is not required, store FF in the address.

2.

Italy and Belgium only

RAM address 68055E: the lower four bits have the following meaning.
Bit 2 - 1: International dial tone cadence detection enabled (Belgium)
Bit 1 - Not used
Bit 0 - 1: PSTN dial tone cadence detection enabled (Italy)
If bit 0 or bit 2 is set to 1, the functions of the following RAM addresses are changed.
680508 (if bit 0 = 1) or 680538 (if bit 2 = 1): tolerance for on or off state
duration (%), and number of cycles required for detection, coded as in address
680533.
68050B (if bit 0 = 1) or 68053B (if bit 2 = 1): on time, hex code (unit = 20 ms)
68050C (if bit 0 = 1) or 68053C (if bit 2 = 1): off time, hex code (unit = 20 ms)

3.

Pulse dial parameters (addresses 68054A to 68054F) are the values for 10 pps. If 20
pps is used, the machine automatically compensates.

4.

The first ring may not be detected until 1 to 2.5 wavelengths after the time specified by
this parameter.

5.

The calculated level must be between 0 and 10.

The attenuation levels calculated from RAM data are:
High frequency tone:

0.5 x N680552/6805543.5 dBm

0.5 x N680555 dBm

B868

110

SM

B868
Fax Option

NCU Parameters
Low frequency tone:

0.5 x (N680552/680554 + N680553) 3.5 dBm

0.5 x (N680555 + N680553) dBm

6.

N680552, for example, means the value stored in address 680552(H)

68054A: Europe - Between Ds opening and Di opening, France - Between Ds closing

and Di opening
68054D: Europe - Between Ds closing and Di closing, France - Between Ds opening
and Di closing

7.

Tone signals which frequency is lower than 1500Hz (e.g., 800Hz tone for AI short
protocol) refer to the setting at 6805B5h. Tones which frequency is higher than 1500Hz
refer to the setting at 6805B6h.

8.

68054A, 68054D, 68054E: The actual inter-digit pause (pulse dial mode) is the sum of
the period specified by the RAM addresses 68054A, 68054D, and

SM

111

68054E.

B868

Dedicated Transmission Parameters

4.5 DEDICATED TRANSMISSION PARAMETERS

There are two sets of transmission parameters: Fax and E-mail
Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters
allocated to it. If transmissions to a particular machine often experience problems, store
that terminals fax number as a Quick Dial or Speed Dial, and adjust the parameters
allocated to that number.
The programming procedure will be explained first. Then, the eight bytes will be described.

4.5.1 PROGRAMMING PROCEDURE

1.

Set the bit 0 of System Bit Switch 00 to 1.

2.

Enter Address Book Management mode ([User Tools]> System Settings>

Administrator Tools > Address Book Management).

3.

Select the address book that you want to program.

4.

Press the "Dest." Key to enter the fax and e-mail parameter settings.

5.

For the fax parameter, select "Fax Settings", for the E-mail parameter, select "E-mail
Settings".

6.

Press the "OK" key, and then press Start key. Make sure that the LED of the Start
button lights green.

7.

The settings for the switch 00 are now displayed. Press the bit number that you wish to
change.

8.

To scroll through the parameter switches, either:

9.

Select the next switch: press Next or Select the previous switch: Prev. until the
correct switch is displayed. Then go back to step 6.

10. After the setting is changed, press OK key.

11. After finishing, reset bit 0 of System Bit Switch 00 to 0.

4.5.2 PARAMETERS
Fax Parameters
The initial settings of the following fax parameters are all FF(H) - all the parameters are
disabled.

Switch 00
FUNCTION AND COMMENTS

B868

112

SM

ITU-T T1 time (for PSTN G3 mode)

If the connection time to a particular terminal is longer than the NCU parameter setting,
adjust this byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1
second.
Range:
0 to 120 s (00h to 78h)
FFh - The local NCU parameter factory setting is used.
Do not program a value between 79h and FEh.

Switch 01
No

FUNCTION

COMMENTS

Tx level
Bit4

Bit3

Bit2

Bit1

Bit0

If communication with a particular

remote terminal often contains
errors, the signal level may be

0-4

inappropriate. Adjust the Tx level for

communications with that terminal
until the results are better.
If the setting is Disabled, the NCU
parameter 01 setting is used.

15

Disabled

Do not use settings other

than listed on the left.

Use a higher setting if there is signal

5-7

Cable equalizer

loss at higher frequencies because

Bit 7: 0, Bit 6: 0, Bit 5: 0 = None

of the length of wire between the

Bit 7: 0, Bit 6: 0, Bit 5: 1 = Low

modem and the telephone exchange

Bit 7: 0, Bit 6: 1, Bit 5: 0 = Medium

when calling the number stored in

Bit 7: 0, Bit 6: 1, Bit 5: 1 = High

this Quick/Speed Dial.

Bit 7: 1, Bit 6: 1, Bit 5: 1 = Disabled

Also, try using the cable equalizer if

one or more of the following

SM

113

B868

B868
Fax Option

Dedicated Transmission Parameters

Dedicated Transmission Parameters

symptoms occurs.
Communication error with error
codes such as 0-20, 0-23, etc.
Modem rate fallback occurs
frequently.

Do not use settings other

than listed on the left.

If the setting is Disabled, the bit

switch setting is used.

Switch 02
No

FUNCTION

COMMENTS

0-3 Initial Tx modem rate

If training with a particular remote terminal

Bit3

Bit2

Bit1

Bit0

bps

Not used

2400

4800

7200

9600

12000

14400

16800

19200

21600

24000

26400

always takes too long, the initial modem rate

may be too high. Reduce the initial Tx
modem rate using these bits.
For the settings 14.4 or kbps slower, Switch
04 bit 4 must be changed to 0.

Do not use settings other than listed

on the left. If the setting is
Disabled, the bit switch setting is
used.

B868

114

SM

28800

31200

33600

Disabled

B868
Fax Option

Dedicated Transmission Parameters

Other settings: Not used

4-7 Not used

Do not change the settings.

Switch 03
No

0-1

FUNCTION

COMMENTS

Inch-mm conversion before tx

The machine uses inch-based resolutions for

Bit 1: 0, Bit 0: 0 = Inch-mm

scanning. If inch only is selected, the printed

conversion available

copy may be slightly distorted at the other end if

Bit 1: 0, Bit 0: 1 = Inch only

that machine uses mm-based resolutions.

Bit 1: 1, Bit 0: 0 = Not used

If the setting is Disabled, the bit switch setting is

Bit 1: 1, Bit 0: 1 = Disabled

used.

DIS/NSF detection method

Bit 3: 0, Bit 2: 0 = First DIS or
NSF
2-3 Bit 3: 0, Bit 2: 1 = Second DIS
or NSF
Bit 3: 1, Bit 2: 0 = Not used
Bit 3: 1, Bit 2: 1 = Disabled

(0, 1): Use this setting if echoes on the line are

interfering with the set-up protocol at the start of
transmission. The machine will then wait for the
second DIS or NSF before sending DCS or NSS.
If the setting is Disabled, the bit switch setting is
used.
If transmissions to a specific destination always

V.8 protocol
4

0: Off
1: Disabled

end at a lower modem rate (14,400 bps or lower),

disable V.8 protocol so as not to use V.34 protocol.
0: V.34 communication will not be possible.
If the setting is Disabled, the bit switch setting is
used.

SM

Compression modes available This bit determines the capabilities that are
in transmit mode

informed to the other terminal during transmission.

115

B868

Dedicated Transmission Parameters

0: MH only

If the setting is Disabled, the bit switch setting is

1: Disabled

used.
For example, if ECM is switched on but is not
wanted when sending to a particular terminal, use

ECM during transmission

the (0, 0) setting.

Bit 7: 0, Bit 6: 0 = Off

6-7 Bit 7: 0, Bit 6: 1 = On

V.8/V.34 protocol and JBIG compression

Bit 7: 1, Bit 6: 0 = Not used

are automatically disabled if ECM is

Bit 7: 1, Bit 6: 1 = Disabled

disabled.

If the setting is Disabled, the bit switch

setting is used.

Switch 04 - Not used (do not change the settings)

Switch 05 - Not used (do not change the settings)
Switch 06 - Not used (do not change the settings)
Switch 07 - Not used (do not change the settings)
Switch 08 - Not used (do not change the settings)
Switch 09 - Not used (do not change the settings)

E-mail Parameters
The initial settings of the following e-mail parameters are all "0" (all parameters disabled).

Switch 00
No

FUNCTION

COMMENTS

MH Compression mode
0

for e-mail attachments

Switches MH compression on and off for files

0: Off

attached to e-mails for sending.

1: On
1

B868

MR Compression mode

Switches MR compression on and off for files

116

SM

for e-mail attachments

B868
Fax Option

Dedicated Transmission Parameters

attached to e-mails for sending.

0: Off
1: On
MMR Compression mode
2

for e-mail attachments

Switches MMR compression on and off for files

0: Off

attached to e-mails for sending.

1: On
3-6

Not used

Do not change these settings.

Designates the bits to

reference for
7

compression method of
e-mail attachments
0: Registered (Bit 0 to 6)

The "0" selection (default) references the settings for

Bits 00, 01, 02 above. The "1" selection ignores the
selections of Bits 00, 01, 02.

1: No registration.

Switch 01
No

FUNCTION

COMMENTS

Original width of e-mail

0

attachment: A4

Sets the original width of the e-mail attachment as

0: Off

A4.

1: On
Original width of e-mail
1

attachment: B4

Sets the original width of the e-mail attachment as

0: Off

B4.

1: On
Original width of e-mail
2

attachment: A3

Sets the original width of the e-mail attachment as

0: Off

A3.

1: On
3-6

SM

Not used

Do not change these settings.

117

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Dedicated Transmission Parameters

Designates the bits to
reference for original size The "0" selection (default) references the settings for
7

of e-mail attachments

Bits 00, 01, 02 above. The "1" selection ignores the

0: Registered (Bit 0 to 6)

selections of Bits 00, 01, 02.

1: No registration.

Switch 02
No

FUNCTION

COMMENTS

Line resolution of e-mail

0

attachment: 200 x 100

Sets the line resolution of the e-mail attachment as

0: Off

200 x100.

1: On
Line resolution of e-mail
1

attachment: 200 x 200

Sets the line resolution of the e-mail attachment as

0: Off

200 x 200.

1: On
Line resolution of e-mail
2

attachment: 200 x 400

Sets the line resolution of the e-mail attachment as

0: Off

200 x 400.

1: On
3

Not used

Do not change these settings.

Line resolution of e-mail

4

attachment: 400 x 400

Sets the line resolution of the e-mail attachment as

0: Off

400 x 400.

1: On
5-6

Not used

Do not change these settings.

Designates the bits to

reference for original size The "0" selection (default) references the settings for
7

of e-mail attachments

Bits 00, 01, 02, 04 above. The "1" selection ignores

0: Registered (Bit 0 to 6)

the selections of Bits 00, 01, 02, 04.

1: No registration.

B868

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B868
Fax Option

Dedicated Transmission Parameters

Switch 03 - Not used (do not change the settings)

Switch 04
No

FUNCTION

COMMENTS
If the other ends have the addresses, which have

Full mode address

the full mode function flag ("0"), this machine

selection

determines them as full mode standard machines.

0: Full mode address

1: No full mode (simple

mode)

This machine attaches the "demand of reception

confirmation" to a message when transmitting.

This machine updates the reception capability to

the address book when receiving.

1-7

Not used

Do not change these settings.

Switch 05
No

FUNCTION

COMMENTS

Directr transmission
0

selection to SMTP server

Allows or does not allow the direct transmission to

0: ON

SMTP server.

1: OFF
1-7

Not used

Do not change these settings.

Switch 06 - Not used (do not change the settings)

Switch 07 - Not used (do not change the settings)
Switch 08 - Not used (do not change the settings)
Switch 09 - Not used (do not change the settings)

SM

119

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Service RAM Addresses

4.6 SERVICE RAM ADDRESSES

Do not change the settings which are marked as Not used or Read only.

680000(H) - Machine code

680001 to 680004(H) - ROM version (Read only)
680001(H) - Revision number (BCD)
680002(H) - Year (BCD)
680003(H) - Month (BCD)
680004(H) - Day (BCD)
680005(H) - Machine code 2 (check ram2)
680006 to 680015(H) - Machines serial number (16 digits - ASCII)
680016(H) - Language code
Bit0: Japanese, Bit1: English (UK), Bit2: English (USA), Bit3: French,
Bit4: German, Bit5: Spanish, Bit6: Italian, Bit7: Dutch, Bit8: Swedish,
Bit9: Norwegian, Bit10: Danish, Bit11: Finnish, Bit12: Czech,
Bit13: Hungarian, Bit14: Polish, Bit15: Portuguese, Bit16: Russian,
Bit17: Traditional Chinese, Bit18: Simplified Chinese, Bit19: Hangul
680018(H) - Total program checksum (low)
680019(H) - Total program checksum (high)
680020 to 68003F(H) - System bit switches
680050 to 68005F(H) - Printer bit switches
680060 to 68007F(H) - Communication bit switches
680080 to 68008F(H) - G3 bit switches
680090 to 68009F(H) - G3-2 bit switches: Not used
6800A0 to 6800AF(H) - G3-3 bit switches: Not used
6800D0(H) - User parameter switch 00 (SWUER_00) : Not used
6800D1(H) - User parameter switch 01 (SWUSR_01) : Not used
6800D2(H) - User parameter switch 02 (SWUSR_02)
Bit 0: Forwarding mark printing on forwarded messages
0: OFF, 1: ON (Print)
Bit 1: Center mark printing on received copies
(This switch is not printed on the user parameter list.)
0: OFF, 1: ON (Print)
Bit 2: Reception time printing
(This switch is not printed on the user parameter list.)

B868

120

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B868
Fax Option

Service RAM Addresses

0: OFF, 1: ON (Print)
Bit 3: TSI print on received messages 0: OFF, 1: ON (Print)
Bit 4: Checkered mark printing
(This switch is not printed on the user parameter list.)
0: OFF, 1: ON (Print)
Bit 5: Not used
Bit 6: Not used
Bit 7: Not used
6800D3(H) - User parameter switch 03 (SWUSR_03: Automatic report printout)
Bit 0: Transmission result report (memory transmissions) 0: Off, 1: On
Bit 1: Not used
Bit 2: Memory storage report 0: Off, 1: On
Bit 3: Polling reserve report (polling reception) 0: Off, 1: On
Bit 4: Polling result report (polling reception) 0: Off, 1: On
Bit 5: Transmission result report (immediate transmissions) 0: Off, 1: On
Bit 6: Not used
Bit 7: Journal 0: Off, 1: On
6800D4(H) - User parameter switch 04 (SWUSR_04: Automatic report printout)
Bit 0: Not used
Bit 1: Automatic communication failure report and transfer result report output 0: Off, 1: On
Bits 2 to 3: Not used
Bit 4: Indicates the parties 0: Not indicated, 1: Indicated
Bit 5: Include senders name on reports 0: Off, 1: On
Bit 6: Not used
Bit 7: Inclusion of a sample image on reports

0: Off, 1: On

6800D5(H) - User parameter switch 05 (SWUSR_05)

Bit 0: Substitute reception when the base copier is in an SC condition
0: Enabled, 1: Disabled
Bits 1 and 2: Condition for substitute rx when the machine cannot print messages (Paper
end, toner end, jam, and during night mode)
Bit 2: 0, Bit 1: 0 = The machine receives all the fax messages.
Bit 2: 0, Bit 1: 1 = The machine receives the fax messages with RTI or CSI.
Bit 2: 1, Bit 1: 0 = The machine receives the fax messages with the same ID code.
Bit 2: 1, Bit 1: 1 = The machine does not receive anything.
Bits 3 and 4: Not used
Bit 5: Just size printing 0: Off, 1: On

SM

121

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Service RAM Addresses

Bit 6: Not used
Bit 7: Add paper display when a cassette is empty 0: Off, 1: On
6800D6(H) - User parameter switch 06 (SWUSR_06): Not used
6800D7(H) - User parameter switch 07 (SWUSR_07)
Bits 0 and 1: Not used
Bit 2: Parallel memory transmission 0: Off, 1: On
Bits 3 to 7: Not used
6800D8(H) - User parameter switch 08 (SWUSR_08)
Bits 0 and 1: Not used.
Bit 2: Authorized reception
0: Only faxes from senders whose RTIs/CSIs are specified for this feature are accepted.
1: Only faxes from senders whose RTIs/CSIs are not specified for this feature are
accepted.
Bits 3 to 7: Not used.
6800D9(H) - User parameter switch 09 (SWUSR_09): Not used
6800DA(H) - User parameter switch 10 (SWUSR_0A)
Bits 0 to 2: Not used
Bit 3: Page reduction 0: Off, 1: On
Bits 4 and 5: Not used
Bit 6: Use both e-mail notification and printed reports to confirm the transmission results 0:
Off, 1: On
Bit 7: Not used
6800DB(H) - User parameter switch 11 (SWUSR_0B)
Bits 0 and 1: Not used
Bit 2: White original detection 0: Off, 1: On (alarm and alert message on the LCD)
Bits 3 and 4: Not used
Bit 6: Printout of messages received while acting as a forwarding station 0: Off, 1: On
Bit 7: Not used
6800DC(H) - User parameter switch 12 (SWUSR_0C): Not used
6800DD(H) - User parameter switch 13 (SWUSR_0D): Not used
6800DE(H) - User parameter switch 14 (SWUSR_0E)
Bit 0: Message printout while the machine is in Night Printing mode 0: On, 1: Off
Bit 1: Maximum document length detection 0: Double letter, 1: Longer than double-letter
(well log) up to 1,200 mm
Bit 2: Not used
Bit 3: Fax mode settings, such as resolution, before a mode key

B868

122

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B868
Fax Option

Service RAM Addresses

(Copy/Fax/Printer/Scanner) is pressed 0: Not cleared, 1: Cleared
Bits 4 to 7: Not used
6800DF(H) - User parameter switch 15 (SWUSR_0F)
(This switch is not printed on the user parameter list.)
Bits 0, 1 and 2: Cassette for fax printout
Bit 2: 0, Bit 1: 0, Bit 0: 1 = 1st paper feed station
Bit 2: 0, Bit 1: 1, Bit 0: 0 = 2nd paper feed station
Bit 2: 0, Bit 1: 1, Bit 0: 1 = 3rd paper feed station
Bit 2: 1, Bit 1: 0, Bit 0: 0 = 4th paper feed station
Bit 2: 1, Bit 1: 0, Bit 0: 1 = LCT
Other settings Not used
Bits 3 and 4: Not used
Bit 5: Using the cassette specified by bits 0, 1 and 2 above only 0: On, 1: Off
Bits 6 and 7: Not used
6800E0(H) User parameter switch 16 (SWUSR_10)
(This switch is not printed on the user parameter list.)
Bits 0 and 1: Not used
Bit 2: Paper size selection priority for an A4 size fax message when A4/LT size paper is not
available. 0: A3 has priority, 1: B4 has priority
Bits 3 to 7: Not used
6800E1(H) User parameter switch 17 (SWUSR_11)
Bits 0 and 1: Not used
Bit 2: Inclusion of the Add button when a sequence of Quick/Speed dials is selected for
broadcasting 0: Not needed, 1: Needed
Bits 3 to 6: Not used
Bit 7: Press Start key without an original when using the on hook dial or the external
telephone,
0: displays Cannot detect original size. 1: Receives fax messages.
6800E2(H) - User parameter switch 18 (SWUSR_12)
Bit 0: TTI date 0: Off, 1: On
Bit 1: TTI sender

0: Off, 1: On

Bit 2: TTI file number

0: Off, 1: On

Bit 3: TTI page number

0: Off, 1: On

Bits 4 to 7: Not used

6800E3(H) - User parameter switch 19 (SWUSR_13)
Bit 0: Not used

SM

123

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Service RAM Addresses

Bit 1: Journal format
0: The Journal is separated into transmissions and receptions
1: The Journal is separated into G3-1, G3-2, and G3-3 communications
Bit 2: Not used
Bit 3: 90 image rotation during B5 portrait Tx (This switch is not printed on the user
parameter list.) 0: Off, 1: On
Bit 4: Reduction of sample images on reports to 50% in the main scan and sub-scan
directions. (This switch is not printed on the user parameter list.) 0: Technician adjustment
(printer switch 0E bits 3 and 4), 1: 50% reduction
Bit 5: Use of A5 size paper for reports (This switch is not printed on the user parameter list.)
0: Off, 1: On
Bits 6 and 7: Not used
6800E4(H) - User parameter switch 20 (SWUSR_14)
Bit 0: Automatic printing of the LAN fax result report 0: Off, 1: On
Bit 1: Not used.
Bits 2 to 5: Store documents in memory which could not be printed from PC fax (LAN fax)
driver

Bit 5

Bit 4

Bit 3

Bit 2

Setting

0 min.

1 min.

14 min.

15 min.

Bits 6 and 7: Not used.

6800E5(H) - User parameter switch 21 (SWUSR_15)
Bit 0: Print results of sending reception notice request message 0: Disabled (print only
when error occurs), 1: Enabled
Bit 1: Respond to e-mail reception acknowledgment request 0: Disabled, 1: Enabled
Bit 2: Not used
Bit 3: File format for forwarded folders 0: TIFF, 1:PDF
Bit 4: Transmit Journal by E-mail 0: Disabled, 1: Enabled

B868

124

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B868
Fax Option

Service RAM Addresses

Bit 5: Not used
Bit 6: Network error display 0: Displayed, 1: Not displayed
Bit 7: Transmit error mail notification 0: Enabled, 1: Disabled
6800E6(H) - User parameter switch 22 (SWUSR_16)
(This switch is not printed on the user parameter list.)
Bit 0: Dial tone detection (PSTN 1) 0: Disabled, 1: Enabled
Bits 1 to 7: Not used
6800E7(H) - User parameter switch 23 (SWUSR_17): Not used
6800E8(H) - User parameter switch 24 (SWUSR_18): Not used
6800E9(H) - User parameter switch 25 (SWUSR_19)
Bits 0 to 3: Not used
Bit 4: RDS operation 0: Not acceptable, 1: Acceptable for the limit specified by system
switch 03

This bit is only effective when RDS operation can be selected by the user
(see system switch 02).

Bits 5 to 7: Not used

6800EA(H) and 6800EB(H) - User parameter switches 26 and 27 (SWUSR_1A and 1B):
Not used
6800EC(H) - User parameter switch 28 (SWUSR_1C)
- Ringing times setting in the TEL line priority mode: 00 to 99 (BCD)
6800ED(H) - User parameter switch 29 (SWUSR_1D): Not used
6800EE(H) and 6800EF(H) - User parameter switches 30 and 31 (SWUSR_1E and 1F):
Not used
6800F0(H) - User parameter switch 32 (SWUSR_20)
Bit 0: Quotation priority for a destination when there is no destination of the specified type
0: Paper output priority = Priority order: 1. IP-fax destination, 2. Fax Number, 3. E-mail
address, 4. Folder
1: Electric putout order = Priority order: 1. E-mail address, 2. Folder, 3. IP-fax destination, 4.
Fax number
Bits 1 to 7: Not used
6800F1(H) - User parameter switch 33 (SWUSR_21): Not used
6800F2(H) - User parameter switch 34 (SWUSR_22)
Bit 0: Gatekeeper server used with IP-Fax 0: Disabled, 1: Enabled
Bit 1: SIP server used with IP-Fax 0: Disabled, 1: Enabled
Bits 2 to 7: Not used

SM

125

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Service RAM Addresses

680100 to 68010F(H) - G4 Parameter Switches Not used
680110 to 68012F(H) - G4 Internal Switches Not used
680130 to 68016F(H) - Service Switches (SCU) Not used
680170 to 68017F(H) - IFAX Switches
680180 to 68018F(H) - IP-FAX Switches
680190 to 6801AF(H) - Service stations fax number (SP3-101)
6801B0 to 6801B9(H) - Own fax PABX extension number
6801BA to 6801C3(H) - Own fax number (PSTN) Not used
6801C4 to 6801D7(H) - Own fax number (ISDN G4) Not used
6801D8 to 6801E3(H) - The first subscriber number (ISDN G3) Not used
6801E4 to 6801EF(H) - The second subscriber number (ISDN G3) Not used
6801F0 to 6801FB(H) - The first subscriber number (ISDN G4) Not used
6801FC to 680207(H) - The second subscriber number (ISDN G4) Not used
680208 to 68021B(H) - PSTN-1 RTI (Max. 20 characters - ASCII) - See the following note.
68021C to 68022F(H) - PSTN-2 RTI (Max. 20 characters - ASCII) - Not used
680230 to 680246(H) - PSTN-3 RTI (Max. 20 characters - ASCII) - Not used
680247 to 680286(H) - TTI 1 (Max. 64 characters - ASCII) - See the following note.
680287 to 6802C6(H) - TTI 2 (Max. 64 characters - ASCII) - Not used
6802C7 to 680306(H) - TTI 3 (Max. 64 characters - ASCII) - Not used
680307 to 68031A(H) - PSTN-1 CSI (Max. 20 characters - ASCII)
68031B to 68032E(H) - PSTN-2 CSI (Max.20 characters - ASCII) - Not used
68032F to 680342(H) - PSTN-3 CSI (Max.20 characters - ASCII) - Not used
680343(H) - Number of PSTN-1 CSI characters (Hex)
680344(H) - Number of PSTN-2 CSI characters (Hex) - Not used
680345(H) Number of PSTN-3 CSI characters (Hex) - Not used

If the number of characters is less than the maximum (20 for RTI, 64 for TTI), add
a stop code (00[H]) after the last character.

680370(H) ID for transmission and reception (Read only Do not change the settings)
680374 to 680375(H) - Memory Lock ID for the memory reception (BCD)
680380 to 680387(H) - Last power off time (Read only)
680380(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM)
680381(H) - Year (BCD)
680382(H) - Month (BCD)
680383(H) - Day (BCD)
680384(H) Hour

B868

126

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B868
Fax Option

Service RAM Addresses

680385(H) Minute
680386(H) Second
680387(H) - 00: Monday, 01: Tuesday, 02: Wednesday, /// , 06: Sunday
680394(H) - Optional equipment

Not used

680395(H) - Optional equipment (Read only Do not change the settings)

Bits 0 to 3: Not used
Bit 4: G3-2 0: Not installed, 1: Installed
Bit 5: G3-3 0: Not installed, 1: Installed
Bit 6 and 7: Not used
680401 to 68040D Not used
680410(H) - G3-1 Modem ROM version (Read only)
680412(H) - G3-2 Modem ROM version Not used
680414(H) - G3-3 Modem ROM version Not used
680420(H) - Number of multiple sets print (Read only)
680476(H) - Time for economy transmission Not used
68048C(H) - Dial in (BCD)
680492(H) - Transmission monitor volume 00 - 07(H)
680493(H) - Reception monitor volume
680494(H) - On-hook monitor volume
680495(H) - Dialing monitor volume
680496(H) - Buzzer volume
680497(H) - Beeper volume

00 - 07(H)
00 - 07(H)

00 - 07(H)

00 - 07(H)
00 - 07(H)

6804A8(H) - Machine code (Check ram 4)

6804D2(H) - Serial number (Max. 8 characters ASCII)
685E6C to 685E6F(H) - Transmission counter (HEX)
685E70 to 685E73(H) - Reception counter (HEX)
685EDC to 685EDF(H) - E-mail transmission counter (HEX)
685EE0 to 685EE3(H) - E-mail reception counter (HEX)
688E8E to 68918D(H) - SIP server address (Read only)
688E8E(H) - Proxy server - Main (Max. 128 characters - ASCII)
688F0E(H) - Proxy server - Sub (Max. 128 characters - ASCII)
688F8E(H) - Redirect server - Main (Max. 128 characters - ASCII)
68900E(H) - Redirect server - Sub (Max. 128 characters - ASCII)
68908E(H) - Registrar server - Main (Max. 128 characters - ASCII)
68910E(H) - Registrar server - Sub (Max. 128 characters - ASCII)
68918E(H) - Gatekeeper server address - Main (Max. 128 characters - ASCII)

SM

127

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Service RAM Addresses

68920E(H) - Gatekeeper server address - Sub (Max. 128 characters - ASCII)
68928E(H) - Arias Number (Max. 128 characters - ASCII)
68930E(H) - SIP user name (Max. 128 characters - ASCII)
68938E(H) - SIP authentication password (Max. 128 characters - ASCII)
68938E(H) - SIP digest authentication password (Max. 128 characters - ASCII)
68940E(H) - Gateway address information (Max. 7100 characters - ASCII)
68AFCA(H) - Stand-by port number for H.232 connection
68AFCCH) - Stand-by port number for SIP connection
68AFCE(H) - RAS port number
68AFD0(H) - Gatekeeper port number
68AFD2(H) - Port number of data waiting for T.38
68AFD4(H) - Port number of SIP server
68AFD6(H) - Priority for SIP and H.323
68AFD7(H) - SIP function

0: H.323, 1: SIP

0: Disabled, 1: Enabled

68AFD8(H) - H.323 function

0: Disabled, 1: Enabled

68AFD9(H) - SIP digest authentication function 0: Disabled, 1: Enabled

68AFDA(H) - IP-Fax backup data 00 - 600 (H)
69ECBE(H) - 69ECDE(H) - Dial tone detection parameter (Max. 11 x 3 lines)
This initializes following order. [0x04, 0x40, 0x03, 0x60, 0x64, 0xf4, 0x01,0x64, 0x04, 0xc8,
0x00]

B868

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B868
Fax Option

Overview

5. DETAILED SECTION DESCRIPTIONS

5.1 OVERVIEW

The basic fax unit consists of two PCBs: an FCU and an MBU.
The FCU controls all the fax communications and fax features, in cooperation with the
controller board. The MBU contains the ROM and SRAM. Also, the FCU has an NCU
circuit.

SM

129

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Boards

5.2 BOARDS
5.2.1 FCU

The FCU (Facsimile Control Unit) controls fax communications, the video interface to the
base copiers engine, and all the fax options.

FACE3 (Fax Application Control Engine)

CPU

Data compression and reconstruction (DCR)

DMA control

Clock generation

DRAM backup control

Modem (FAME)

V.34, V33, V17, V.29, V.27ter, V.21, and V.8

DRAM

The 16 MB of DRAM is shared as follows.

SAF memory: 4MB
Working memory: 8MB
Page memory: 4MB

The SAF memory is backed up by a rechargeable battery.

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Boards

Memory Back-up
A Rechargeable battery backs up the SAF memory (DRAM) for 12 hour.

5.2.2 MBU
On this board, the flash ROM contains the FCU firmware, and the SRAM contains the
system data and user parameters. Even if the FCU is changed, the system data and user
parameters are kept on the MBU board.

ROM
3MB flash ROMs for system software storage

2MB (16bit x 1MB) + 1MB (16bit x 512K)

SRAM
The 128 KB SRAM for system and user parameter storage is backed up by a lithium

battery.

Memory Back-up
A lithium battery backs up the system parameters and programmed items in the SRAM,

in case the base copier's main switch is turned off.

Switches

Item
SW1

SM

Description
Switches the SRAM backup battery on/off.

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Fax Communication Features

5.3 FAX COMMUNICATION FEATURES

5.3.1 INTERNET MAIL COMMUNICATION
Mail Transmission
This machine supports T.37 full mode. (ITU-, RFC232). The difference between T.37 simple
mode and full mode is as follows.

Function

T.37 Simple Mode

T.37 Full Mode

200 x100

Resolution

200 x 100

200 x 200

200 x 200

200 x 400
400 x 400 (if available)

RX Paper Width

A4

A4, B4, A3

RX Data Compression Method

MH

MH (default), MR, MMR,

Image data transmission,
exchange of capability

Signals

Image data

information between the two

transmission only

terminals, and
acknowledgement of receipt of
fax messages

Data Formats
The scanned data is converted into a TIFF-F formatted file.
The fields of the e-mail and their contents are as follows:

Field

Content

From

Mail address of the sender

Reply To

Destination requested for reply

To

Mail address of the destination

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Bcc

Backup mail address

Subject

From CSI or RTI (Fax Message No. xxxx)

Content Type
Content Transfer Encoding
Message Body

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Fax Communication Features

Multipart/mixed
Attached files: image/tiff
Base 64, 7-bit, 8-bit, Quoted Printable
MIME-converted TIFF-F (MIME standards specify how
files are attached to e-mail messages)

Direct SMTP Transmission

Internet Fax documents can be sent directly to their destinations without going through the
SMTP server. (Internet Faxes normally transmit via the SMTP server.)
For example:

e-mail address:

gts@[Link]

SMTP server address:

[Link]

In this case this feature destination e-mail address (gts@[Link]) is read as the SMTP
server address "[Link]" and the transmissions bypass the SMTP server.

Selectable Options
These options are available for selection:

With the default settings, the scan resolution can be either standard or detail. Inch-mm
conversion before TX depends on IFAX SW01 Bit 7. Detail resolution will be used if
Super Fine resolution is selected, unless Fine resolution is enabled with IFAX SW01.

The requirements for originals (document size, scan width, and memory capacity) are
the same as for G3 fax memory TX.

The default compression is TIFF-F format.

IFAX SW00: Acceptable paper widths for sending

IFAX SW09: Maximum number of attempts to the same destination

Secure Internet Transmission

SMTP Authentication: User Tools> System Settings> File Transfer> SMTP

Authentication

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Fax Communication Features

POP Before SMTP: User Tools> System Settings> File Transfer> POP Before SMTP

Mail Reception
This machine supports three types of e-mail reception:

POP3 (Post Office Protocol Ver. 3.)

IMAP4 (Internet Messaging Access Protocol)

SMTP (Simple Mail Transfer Protocol)

For details: Core Technology Manual Facsimile Processes Faxing from a PC

Internet/LAN Fax Boards Mail Reception

POP3/IMAP4 Mail Reception Procedure

The machine automatically picks up e-mail from the server at an interval which is
adjustable in the range 2 to 1440 min. in 1-minute steps: User Tools> System Settings>
File Transfer> E-mail Reception Interval

SMTP Reception

The IFAX must be registered as an SMTP server in the MX record of the DNS server,
and the address of the received mail must specify the IFAX.

Enable SMTP reception: User Tools> System Settings> File Transfer> Reception
Protocol
Even if the MX record on the DNS server includes the IFAX, mail cannot be received
with SMTP until SMTP reception is enabled:
However, if SMTP reception is selected and the machine is not registered in the MX
record of the DNS server, then either IMAP4 or POP3 is used, depending on the
setting: User Tools> System Settings> File Transfer> Reception Protocol

Mail Delivery Conditions: Transferring Mail Received With SMTP

1.

The machine must be set up for SMTP mail delivery: User Tools> Facsimile Features>
E-mail Settings> SMTP RX File Delivery Settings

2.

If the user wishes to limit this feature so that the machine will only deliver mail from
designated senders, the machines Auth. E-mail RX feature must be set (User Tools>
Facsimile Features> E-mail Settings> SMTP RX File Delivery Settings).

3.

If the SMTP RX File Delivery Setting is set to 0 to prohibit SMTP receiving, and if
there is mail designated for delivery, then the machine responds with an error. (User
Tools> Facsimile Features> E-mail Settings> SMTP RX File Delivery Settings)

4.

If the quick dial, speed dial, or group dial entry is incorrect, the mail transmission is lost,
and the IFAX issues an error to the SMTP server and outputs an error report.

Auth. E-mail RX
In order to limit access to mail delivery with IFAX, the addresses of senders must be limited
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Fax Communication Features

using the Access Limit Entry. Only one entry can be registered.
1.

Access Limit Entry

For example, to limit access to @[Link]:

2.

gts@[Link]

Matches and is delivered.

gts@[Link]

Does not match and is not delivered.

IFAX@[Link]

Does not match and is not delivered.

Conditions

The length of the Access Limit Entry is limited to 127 characters.

If the Access Limit Entry address and the mail address of the incoming mail do not
match, the incoming mail is discarded and not delivered, and the SMTP server
responds with an error. However, in this case an error report is not output.

If the Access Limit Entry address is not registered, and if the incoming mail
specifies a delivery destination, then the mail is delivered unconditionally.

Handling Mail Reception Errors

Abnormal files
When an error of this type occurs, the machine stops receiving and commands the server
to erase the message. Then the machine prints an error report and sends information
about the error by e-mail to the sender address (specified in the From or Reply-to field
of the message). If there is an incomplete received message in the machine memory, it will
be erased.
The machine prints an error message when it fails to send the receive error notification
after a certain number of attempts.
The following types of files are judged to be abnormal if one or more of the following are
detected:
1.

Unsupported MIME headers.

Supported types of MIME header

SM

Header

Supported Types

Content-Type

Multipart/mixed, text/plain, message/rfc822 Image/tiff

Charset

US-ASCII, ISO 8859 X. Other types cannot be

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Fax Communication Features

handled, and some garbage may appear in the data.
Content-Transfer-Encoding

Base 64, 7-bit, 8-bit, Quoted Printable

2.

MIME decoding errors

3.

File format not recognized as TIFF-F format

4.

Resolution, document size, or compression type cannot be accepted

Remaining SAF capacity error

The machine calls the server but does not receive e-mail if the remaining SAF capacity is
less than a certain value (the value depends on IFAX Switch 08. The e-mail will be received
when the SAF capacity increases (for example, after substitute reception files have been
printed). The error handling method for this type of error is the same as for Abnormal files.
If the capacity of the SAF memory drops to zero during reception, the machine operates in
the same way as when receiving an abnormal file (refer to Abnormal files above).

Secure Internet Reception

To enable password encryption and higher level security: User Tools> System Settings>
File Transfer> POP3/IMAP4 Settings> Encryption (set to On)

Transfer Request: Request By Mail

For details: Core Technology Manual Facsimile Processes Faxing from a PC
Internet/LAN Fax Boards Transfer Request
The fields of the e-mail and their contents are as follows:

Field

Content

From

E-mail address of the requesting terminal

To

Destination address (Transfer Station address)

Bcc

Blind carbon copy

Subject

From TSI (Fax Message No. xxxx)

Content-Type

Multipart/mixed
Text/Plain (for a text part), image/tiff (for attached files)

Content-Transfer-Encoding Base 64, 7-Bit, 8-bit, Quoted Printable

Mail body (text part)

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RELAY-ID-: xxxx (xxxx: 4 digits for an ID code) RELAY:

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Fax Communication Features

#01#*X#**01.
Message body

MIME-converted TIFF-F.

E-Mail Options (Sub TX Mode)

The following features are available as options for mail sending: entering a subject,
designating the level of importance, confirming reception of the mail.

Subject and Level of Importance

You can enter a subject message with: Sub TX Mode> E-mail Options
The Subject entry for the mail being sent is limited to 64 characters. The subject can also
be prefixed with an Urgent or High notation.

How the Subject Differs According to Mail Type

Mail Type
Subject
Entry

---

Entry Condition
1. CSI (RTI)

No Subject
Entry

Fax Message No.

2. RTI

CSI not registered

3. CSI

RTI not registered

+
File No.

4. None

CSI, RTI not

registered
Normal:

1. CSI (RTI)

Return Receipt
(dispatched).
Confirmation
of Reception

2. RTI

CSI not registered

You can select

displayed with IFAX

From

SW02 Bits 2 and 3.

3. CSI

RTI not registered

Error:
Return Receipt

4. None

SM

CSI, RTI not registered (processed/error)

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Fax Communication Features

RTI or CSI of
the station

Mail delivery

designated
for delivery

Mail delivery,
memory
transfer,
SMTP

From

RTI or CSI of

Mail sending from G3

sender

memory

receiving

Mail address

and delivery

of sender
Mail address
of sender

Mail error
notification

---

Fax Message No. +

File Number

Memory sending
SMTP receiving and
delivery (Off Ramp
Gateway)

Error Message No. xxxx From CSI (RTI)

of the table above are in the Subject.

Items

Subjects Displayed on the PC

E-mail Messages
After entering the subject, you can enter a message with:
Sub TX Mode> E-mail Options
An e-mail message (up to 5 lines) can be pre-registered with: User Tools> System
Settings> File Transfer> Program/Change/Delete E-mail Message
Limitations on Entries

Item

Maximum

Number of Lines

5 lines

Line Length

80 characters

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Name Length

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Fax Option

Fax Communication Features

20 characters

Message Disposition Notification (MDN)

For details: Core Technology Manual Facsimile Processes Faxing from a PC
Internet/LAN Fax Boards E-mail Options
The network system administrator can confirm whether a sent mail has been received
correctly or not. This function is enabled only when "I-FAX switch 02 Bit 4" is set to "1"This
confirmation is done in four steps.
1.

Send request for confirmation of mail reception. To enable or disable this request
(known as MDN):

2.

Sub TX Mode> E-mail Options

3.

Mail reception (receive confirmation request)

4.

Send confirmation of mail reception

5.

Receive confirmation of mail reception

The other partys machine will not respond to the request unless the two conditions below
are met:

The other partys machine must be set up to respond to the confirmation request.

The other partys machine must support MDN (Message Disposition Notification).

- Setting up the Receiving Party The receiving party will respond to the confirmation request if:
1.

The Disposition Notification To field is in the received mail header (automatically

inserted in the 4th line in the upper table on the previous page, if MDN is enabled), and

2.

Sending the disposition notification must be enabled (User Parameter Setting SW21
(15 [H]) Bit 1 for this model). The content of the response is as follows:

Normal reception:

Return Receipt (dispatched) in the Subject line

IFAX SW02 (Bit 2, 3)

Return Receipt (displayed) in the Subject line

Error:

Return Receipt (processed/error) in the Subject line

Handling Reports
1.

Sending a Request for a Return Receipt by Mail

After the mail sender transmits a request for a return receipt, the mail senders journal
is annotated with two hyphens (--) in the Result column and a Q in the Mode column.

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Fax Communication Features

2.

Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response
After the mail receiver sends a response to the request for a return receipt, the mail
receivers journal is annotated with two hyphens (--) in the Result column and an A in
the Mode column.

3.

Receiving the Return Receipt Mail

After the mail sender receives a return receipt, the information in the mail senders
journal about the receipt request is replaced, i.e. the journal is annotated with OK
in the Result column.

When the return receipt reports an error, the journal is annotated with an E in the
Result column.

The arrival of the return receipt is not recorded in the journal as a separate
communication. Its arrival is only reported by the presence of OK or E in the
Result column.

If the mail address used by the sender specifies a mailing list (i.e., a Group
destination; the machine sends the mail to more than one location. See How to
set up Mail Delivery), the Result column of the Journal is updated every time a
return receipt is received. For example, if the mailing list was to 5 destinations, the
Result column indicates the result of the communication with the 5th destination
only. The results of the communications to the first 4 destinations are not shown.
Exceptions: If one of the communications had an error, the Result column will
indicate E, even if subsequent communications were OK.
If two of the communications had an error, the Journal will indicate the destination
for the first error only.

Report Sample

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Fax Option

IP-Fax

5.4 IP-FAX
5.4.1 WHAT IS IP-FAX?
For details: Core Technology Manual Facsimile Processes Faxing from a PC
Internet/LAN Fax Boards IP-FAX
T.38 Packet Format
TCP is selected by default for this machine, but you can change this to UDP with IPFAX
SW 00 Bit 1.
UDP Related Switches

IP-Fax Switch 01
No.

FUNCTION

COMMENTS
Raise the level by selecting a higher setting

Select IP FAX Delay Level

0-3

Bit3

Bit2

Bit1

Bit0

Setting

Level 0

Level 1

Level 2

Level 3

if too many transmission errors are occurring

on the network.
If TCP/UDP is enabled on the network, raise
this setting on the T.30 machine. Increasing
the delay time allows the recovery of more
lost packets.
If only UDP is enabled, increase the number
of redundant packets.
Level 1~2: 3 Redundant packets
Level 3: 4 Redundant packets

Settings
User parameter switch 34 (22[H]), bit 0
IP-Fax Gate Keeper usage 0: No, 1: Yes
IP Fax Switches: Various IP-FAX settings (see the bit switch table)

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General Specifications

6. SPECIFICATIONS
6.1 GENERAL SPECIFICATIONS

Type:
Circuit:
Connection:

Desktop type transceiver

PSTN
PABX
Direct couple
Book (Face down)
Maximum Length: 432 mm [17 ins]
Maximum Width: 297 mm [11.7 ins]
ARDF (Face up)

Original Size:

(Single-sided document)
Length: 128 - 1200 mm [5.0 - 47.2 ins]
Width: 105 - 297 mm [4.1 - 11.7 inch]
(Double-sided document)
Length: 128 - 432 mm [5.0 - 17 inch]
Width: 105 - 297 mm [4.1 - 11.7 inch]

Scanning Method:

Flat bed, with CCD

G3
8 x 3.85 lines/mm (Standard)

Resolution:

8 x 7.7 lines/mm (Detail)

8 x 15.4 line/mm (Fine)
200 x 100 dpi (Standard)
200 x 200 dpi (Detail)
G3: 3 s at 28800 bps; Measured with G3 ECM using memory for

Transmission Time:

an ITU-T #1 test document (Slerexe letter) at standard

resolution

Data Compression:

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MH, MR, MMR, JBIG

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Protocol:
Modulation:

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Fax Option

General Specifications
Group 3 with ECM
V.34, V.33, V.17 (TCM), V.29 (QAM),
V.27ter (PHM), V.8, V.21 (FM)
G3: 33600/31200/28800/26400/24000/21600/
Data Rate:

19200/16800/14400/12000/9600/7200/4800/2400 bps
Automatic fallback

I/O Rate:

With ECM: 0 ms/line

Without ECM: 2.5, 5, 10, 20, or 40 ms/line
ECM: 128 KB
SAF

Memory Capacity:

Standard: 4 MB
Page Memory:
Standard: 4 MB (Print: 2 MB + Scanner: 2 MB)

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IFAX Specifications

6.2 IFAX SPECIFICATIONS

Local area network

Connectivity:

Ethernet 100base-Tx/10base-T
IEEE1394 (IP over 1394)
IEEE802.11b (wireless LAN)
Main scan: 400 dpi, 200 dpi

Resolution:

Sub scan: 400 dpi, 200 dpi, 100 dpi

To use 400 dpi, IFAX SW01 Bit 4 must be set to 1.
1 s (through a LAN to the server)
Condition: ITU-T #1 test document (Selerexe Letter)
MTF correction: OFF

Transmission

TTI: None

Time:

Resolution: 200 x 100 dpi

Communication speed: 10 Mbps
Correspondent device: E-mail server
Line conditions: No terminal access
Maximum message width is A4/LT.

Document Size:

To use B4 and A3 width, IFAX SW00 Bit 1 (B4) and/or Bit 2

(A3) must be set to 1.

E-mail File
Format:

Single/multi-part
MIME conversion
Image: TIFF-F (MH, MR, MMR)
Transmission:

Protocol:

SMTP, TCP/IP
Reception:
POP3, SMTP, IMAP4, TCP/IP

Data Rate:

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100 Mbps(100base-Tx)
10 Mbps (10base-T)

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Authentication
Method:
Remark:

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Fax Option

IFAX Specifications
SMTP-AUTH
POP before SMTP
A-POP
The machine must be set up as an e-mail client before installation.
Any client PCs connected to the machine through a LAN must also
be e-mail clients, or some features will not work (e.g. Autorouting).

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IP-FAX Specifications

6.3 IP-FAX SPECIFICATIONS

Local Area Network

Network:

Ethernet/10base-T, 100base-TX
IEEE1394 (IP over 1394)
IEEE802.11b (wireless LAN)

Scan line density:

8 x 3.85 lines/mm, 200 x 100dpi (standard characters)

8 x 7.7lines/mm, 200 x 200dpi (detailed characters)

Original size:

Maximum A3 or 11"x 17" (DLT)

Maximum scanning

Standard: A3, 297mm x 432mm

size:

Irregular: 297mm x 1200mm

Transmission

Recommended: T.38 Annex protocol, TCP, UDP/IP

protocol:

communication

Compatible
machines:

IP-Fax compatible machines

Specify IP address and send fax to an IP-Fax compatible fax

IP-Fax transmission

through a network.

function:

Also capable of sending fax from a G3 fax connected to the

public telephone lines via a VoIP gateway.
Receive a fax sent from an IP-Fax compatible fax through a

IP-Fax reception

network.

function:

Also capable of receiving fax from a G3 fax connected the public

telephone lines via a VoIP gateway.

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Fax Unit Configuration

6.4 FAX UNIT CONFIGURATION

Component

Code

FCU
MBU

SM

Remarks

1
B868

Speaker
Handset Type 1018

No.

Included with fax unit

3
B433

NA only. Common with PG-C1

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