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SiteMinder Channel Manager Overview

This document summarizes the key features and benefits of SiteMinder's channel manager platform. The platform allows hotels to [1] attract, reach and convert guests across online channels globally through real-time distribution, [2] maintain control over rates and inventory across over 250 booking channels and 120 hotel systems, and [3] increase profits through a pooled inventory model and lower guest acquisition costs. SiteMinder aims to simplify the complex distribution landscape for hotels through comprehensive integrations and automation.

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0% found this document useful (0 votes)
375 views18 pages

SiteMinder Channel Manager Overview

This document summarizes the key features and benefits of SiteMinder's channel manager platform. The platform allows hotels to [1] attract, reach and convert guests across online channels globally through real-time distribution, [2] maintain control over rates and inventory across over 250 booking channels and 120 hotel systems, and [3] increase profits through a pooled inventory model and lower guest acquisition costs. SiteMinder aims to simplify the complex distribution landscape for hotels through comprehensive integrations and automation.

Uploaded by

sundamanda
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Attract, Reach & Convert

guests with the leading cloud platform for hotels.

The Channel Manager


Real-time online distribution
SiteMinder puts Why SiteMinder?
hotels in control. From hotel groups to boutique hotels, bed &
breakfasts, guest houses, motels, inns and resorts,
The Internet economy is a massive opportunity thats
knocking on your doorstep. But it also brings with it a we serve all hotels no matter their size or location.
tremendous amount of extra work, new things to learn
and do, and a whole layer of expertise that just wasnt
necessary in the old days.
Find out more
Just think of everything you as a hotelier have to do to
stay relevant to a global customer base. Understand
and master search. Mind review sites. Optimise the
exploding group of OTAs out there. Build your own
web experience. Have a social presence. Be mobile-
friendly. All while running your hotel, answering phones,
managing a front desk and tending to guests.
SiteMinder puts you in control with the industrys
leading cloud platform, to help you attract, reach and
convert guests across the globe. Our smart and simple
technology is specifically designed to make it easy for
you to stay ahead of changing traveller trends and to
compete on a global stage.

2The Channel Manager


Why SiteMinder?
Global reach More revenue
Seamless channel management with 250+ twoway A pooled inventory model to put more of your rooms
connections to OTAs and GDSs to broaden your reach. online and reduce overbookings.

Lower cost of guest acquisition Higher profit margins


Instantaneous integration with the worlds leading Direct booking experience on your website, on mobile
hotel technology platforms. PMS. CRS. RMS. and on social.

Find out more

3The Channel Manager


SiteMinder serves the 350+ integrations.
whole industry. Our solutions get along with everyone.

We partner with more than 250 of


the worlds top booking channels
and more than 120 of the worlds top
PMSs, CRSs and RMSs.

The Internet economy for a hotel is increasingly complex


but it also offers greater diversity and an ever-increasing
opportunity to reach guests from all corners of the globe.
From OTAs and GDSs, to wholesalers, meta search sites
and a hotels own website, hotels can no longer afford
to manually execute a diversified distribution strategy if
they want it to be effective. Bestofbreed technology and Find out more
integrations are crucial, and our PMS, CRS and RMS partners
rely on us to deliver this capability to their hotel customers.
This is what SiteMinder offers through its cloud platform
for hotels the power of a fully-integrated ecosystem of
unsurpassed reliability, speed and security that provides
lower costs and greater control.

4The Channel Manager


SiteMinder is driven SiteMinder is at
by customer success. the centre of the
Global presence. Global reach. travel ecosystem.
Through our customers, SiteMinder has presence in more
than 160countries on six continents.
META SEARCH
SITES
Our customers benefit from free onboarding, as well as
training and support in local languages and timezones from
INTERNET BOOKING
our offices in the Americas, Europe, Asia and the Pacific. ENGINES GDSs

Contact us
OTAs WHOLESALERS

SITEMINDER

PMSs RMSs

CRSs

5The Channel Manager


The Channel Manager
Real-time online distribution

The industrys leading cloud platform for online room


inventory and dynamic rate management.

Find out more

6The Channel Manager


META SEARCH

HOTEL WEBSITES GDSs

Remove manual entry with complete integration


to your PMS/CRS and twoway connections to OTAs WHOLESALERS

the worlds leading online channels

Manage all your online distribution

Automate rates and availability straight from your PMS/CRS to your


online channels, so all systems are updated in real-time

Reduce the risk of overbookings and double bookings RATES AND


AVAILABILITY
THE CHANNEL MANAGER

RESERVATIONS

Find out more


CRS RMS

PMS PMS
PMS

7The Channel Manager


One dashboard
Gain complete transparency over
the health of your online distribution

Have a full overview of your hotels performance and the


status of your connections, so you can act in real-time

8The Channel Manager


Pooled inventory 1 0 1 0

Keep each and every room online, each


and every time
1 0 1 0

Increase your revenue and profits while lowering your cost of


guest acquisition

Continuously promote all your available rooms on all booking 1 0 1 0


channels all the time

Immediately update your inventory in your PMS/CRS and THE CHANNEL MANAGER
across all your channels when a booking is made
Rooms
1 0 Available

HOTEL

PMS/CRS

Rooms
1 0 Available

9The Channel Manager


Self mapping
Gain full control of your channels
and PMS/CRS

Map any room type, from your PMS/CRS


through to your online channels

Have full control over your inventory and setup

Benefit from speed-to-market by mapping your


room rates during the room rate setup

10The Channel Manager


Flexible rate
management
Ensure rate control and parity with
every change, and take back full
control of your commissions

Set rates manually or derive rates from other rates

Eliminate the process of making multiple rate


changes when you update your pricing at the
room rate level, with automatic rate readjustment
across all linked channels

Cater for seasonal demand with set and forget


rate adjustments

11The Channel Manager


Comprehensive
reports
Have greater insight so you can
make more powerful decisions

Turn data into a more effective distribution strategy


by analysing and evaluating the yield of your channels

Enhance your revenue streams by measuring your


channel yield, reservation earnings, booking volume,
lead times, lengths of stays and other performance
indicators in summary or as trends

See the granularity of your channels and markets, for


better forecasting

12The Channel Manager


Base currencies
and conversions
Enhance the internationalisation
of your hotel

Convert rates automatically to the currency of


each of your channels

Attract the global traveller

13The Channel Manager


Low costs with no commissions,
no contracts and no risk
SiteMinder serves all hotels.

2-week free trial The Hotel Collection, the UK


Try before you buy.
We found SiteMinders Channel Manager to be the clear market leader for its
No contracts seamless, whollyintegrated solution from online to front desk, which allows
Pay as you go. us to drive revenue and lower costs.
Flexible pricing Lagoon Beach Hotel, South Africa
Low, predictable fees with
no commissions. Previously, we would give each OTA an allocation; now we are providing them
with all our inventory and selling becomes easier any time of the day.
100% cloud-based
No hardware. No software.

Start your free trial today

14The Channel Manager


SiteMinder serves all hotels.

Hyatt Key West Resort and Spa, USA

SiteMinders technology has made managing our various partners


reliable, efficient and straightforward. In a very compressed market,
receiving real-time feedback on yields gives me the much-needed
confidence and peace of mind that my rate and inventory changes
are being received immediately and accurately by all our partners.

Karma Resorts, Indonesia

The Channel Manager is fast and powerful! It has everything you


need to manage online sales and distribution.

15The Channel Manager


With SiteMinder, rooms are booked, inventory is
updated, margins are maximised and hoteliers
tend to guests, not technology.

16The Channel Manager


Get started today at
[Link]/freetrial

17The Channel Manager


MA147-TCM-EMEA-1015

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