Stephanie Vines
284 S. Cedar Ave Wood Dale, Illinois 60191 - (630) 432-9681 - [email protected]
OBJECTIVES
To utilize my strong work ethic in order to advance in the workplace.
To demonstrate efficient communication with coworkers.
WORK EXPERIENCE
Century Moving, INC. Lombard, IL 60148
Customer Service Representative, May 2015Present
Check to ensure that appropriate changes were made to resolve customers' problems.
Answering phones
Data research
Match addresses with names and phone numbers.
Filing
Samco Agency, LTD. Wood Dale, IL 60191
Customer Service Representative, Dec 2012Aug 2014
Confer with customers by telephone or in person to provide information about products
or services.
Review insurance policy to determine coverage.
Prepare insurance claim forms or related documents and review them for
completeness.
Review insurance policy terms to determine whether a particular loss is covered by
insurance.
Prepare change of address records or issue service discontinuance orders using
computers.
Crossroads Tavern & Eatery, Wood Dale, IL 60191
Hostess/Food Runner, May 2015Jan 2016
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that
servers receive an appropriate number of seatings.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when
necessary.
Take and prepare to-go orders.
Franks Fresh Market, Wood Dale, IL 60191
Cashier, January 2017-present
Greet customers.
Ring up and bag groceries.
Ring up lottery tickets.
Face and organize inventory.
Sweep and mop floors.
Provide refunds or returns.
Stephanie Vines
284 S. Cedar Ave Wood Dale, Illinois 60191 - (630) 432-9681 - [email protected]
Split responsibilities equally between myself and my coworkers.
VOLUNTEER EXPERIENCE
The Greater Chicago Ferret Association
September 2014
Cleaned cages and gave baths to the ferrets
Distributed medicine to sick ferrets
Played with the ferrets
Fed ferrets correct food based on diet
Washed laundry - Bedding
UNICEF
2013-2015
Collected money to donate to UNICEF programs that provide relief and emergency
care to children.
SKILLS
Punctual
Extensive knowledge of Google Documents, Google Sheets, Google Slides, and other
Google related programs.
In depth understanding of Microsoft programs (Word, Excel, PowerPoint).
Cooperative and efficient when working with others.
Effective communication skills
Hardworking and dedicated
Quick learner of new duties/expectations.
Communication comes easily with those I come in contact/work with.
EDUCATION
Fenton High School, Bensenville IL 60191
High School Diploma, May 2015
3.5 GPA
Swim Team member - all 4 years
Kaleidoscope (Literary Magazine) - 3 years
Senior Mentor
Tutor - all 4 years
Honor Roll/High Honor Roll - all 8 semesters
National Honors Society - 3 years
Aurora University, Aurora IL 60506
Secondary Education/History Major, Expected Graduation, May 2019
3.0 GPA
History Club member
Stephanie Vines
284 S. Cedar Ave Wood Dale, Illinois 60191 - (630) 432-9681 - [email protected]
Tutor
