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Course Title: Total Quality Management

The course covers the principles and concepts of total quality management. It introduces the comprehensive framework of TQM and covers its application in manufacturing and services. The course contents include definitions of quality, the history and evolution of quality management, organizing for TQM, productivity and quality costs, quality tools and techniques, ISO standards, and quality management concepts. Recommended reading materials are also included.

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Malik Shakeel
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108 views2 pages

Course Title: Total Quality Management

The course covers the principles and concepts of total quality management. It introduces the comprehensive framework of TQM and covers its application in manufacturing and services. The course contents include definitions of quality, the history and evolution of quality management, organizing for TQM, productivity and quality costs, quality tools and techniques, ISO standards, and quality management concepts. Recommended reading materials are also included.

Uploaded by

Malik Shakeel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Course Title: TOTAL QUALITY MANAGEMENT

Course Code: ____________

Course Objective

The course has been designed by keeping in view the significance of standard. Quality requirement
in the Global trade. It covers the principles and concepts of Quality systems along with their
application to manufacturing and service industries.

Course Contents

The course has been designed to focus on the introduction of the comprehensive framework
of Total Quality Management. It covers the principles and concepts of Quality Systems along
with their application to manufacturing and service industries. The broad outlines of this
course are: Definition, types, dimensions and paradigm of quality. History of quality
evolution, Elements of total quality management organizing for Total Quality Management.
Productivity and quality. The cost of quality. Tools and techniques of quality management
ISO standards of quality.
Quality Management
Definition of Quality
Quality Movement
Taguchi Approach
The Malcolm Baldridge National Q. Award
ISO 9000
Quality Management Concepts
Cost of Quality
Responsibility
Just-in, time Manufacturing. (JII)
Total Quality Management (TQM)
Reading Books
1. Thompson fr, Arthur A. A.d. Strickland III; Strategic Management: Concepts and
cases, 10th Edition, Irwin McGraw-Hill.
2. Omachonu, Vincent K. and Ross, Joel E., 1995, Principles of Total Quality. New
Delhi: S. Chand & Co.
3. Sarkar, Debashis, 2001. The Managers Handbook for Total Quality Management. New
Delhi: Beacon Books
4. Brocka, Bruce and Brocka, M. Suzanne Essentials of Quality Management. Homeword,
Illinois.

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