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Do's and Don'Ts in Effective Communication

The document outlines dos and don'ts for effective communication. It recommends doing things like listening actively, maintaining eye contact, being aware of nonverbal cues, tailoring your message to your audience, speaking confidently. It advises against interrupting others, overcomplicating messages, being defensive or offensive, criticizing publicly, speaking too fast or loudly, having negative body language, and prioritizing devices over people. The tips are meant to help ensure communication is clear and respectful.

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Eliza Louise Enriquez
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486 views3 pages

Do's and Don'Ts in Effective Communication

The document outlines dos and don'ts for effective communication. It recommends doing things like listening actively, maintaining eye contact, being aware of nonverbal cues, tailoring your message to your audience, speaking confidently. It advises against interrupting others, overcomplicating messages, being defensive or offensive, criticizing publicly, speaking too fast or loudly, having negative body language, and prioritizing devices over people. The tips are meant to help ensure communication is clear and respectful.

Uploaded by

Eliza Louise Enriquez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Do’s and Don’ts in Effective

Communication

Narrator : Every successful project requires a great deal of


communication. It is the cornerstone of every interaction in today’s world. To
help you keep your communication skills in tip-top shape, We have outlined a
quick list of “Dos and Don’ts”. Follow these pointers, and you’re sure to get your
message heard loud and clear.

Do’s

1. Be a good listener and stay focused on the person who is speaking. Do


paraphrase or reword what you have understood to clarify when there is
ambiguity in communication.

2. Maintain eye contact with the person you are talking to and nod occasionally
to affirm interest in their words.

3. Look for nonverbal clues like lack of eye contact, distraction or fidgeting,
which convey restlessness or impatience. Yawning or sighing is a sign of
mental or physical fatigue. When you notice these non-verbal signs, wrap up
the conversation, postpone it or inquire about the discomfort.

4. Tailor your conversation to your audience.

5. Behave confidently and communicate with a stable and clear voice.

6. Use simple and polite language.


Don’ts
1. Don’t interrupt people when they are talking – it hampers their thought
process and is rude. Make it a conversation and not a monologue. Where there
are differences, agree to disagree.

2. Don’t overcomplicate your message. Use fewer abbreviations and technical


terms as they are barriers to effective communication. Avoid using too many
filler words like ‘um’, ‘uh’, etc.

3. Don’t be defensive or offensive – stay neutral. Don’t bring up inappropriate


topics which may be controversial and offensive. However, this doesn’t mean
that one should stick to bland or sanitized topics.

4. Don’t criticize in public.

5. Don’t shout or talk too fast.

6. Don’t show negative body language. Refrain from frowning or giving angry
glances.

7. Don’t give more importance to cell phones or other electronic devices over
people.

Sources:

https://vivabooksindia.wordpress.com/2018/05/04/the-dos-and-donts-of-effective-communication/
https://www.bastiansolutions.com/blog/index.php/2013/02/15/5-dos-and-donts-of-communication/

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