QUICK INSTALLATION GUIDE
4G Desktop Modem 4G
Speed
WiFi
Access
Plug
and Play
Voice
Service
Contents
Your 4G box contains the following items:
4G Desktop Modem (DX 825)
Power Adapter LAN Cable
Get to know your modem
Note: It is recommended that the modem is placed near a window
Power VOIP WiFi Status Authentication 4G Signal
Connector Ports Steady PURPLE Status Strength LAN Ports
Steady ON Steady ON
1
Connecting your devices
Window Communication Tower
4G Desktop Modem (DX 825)
2 LAN Port
3 DC Power Port
4 Phone Port
Phone Cable
(not included)
2
How do you set up your 4G connection?
4G Setup Procedure
Step 1: Position Modem
Place the modem near a window for better signal reception.
Window
P1 DX 825
Desktop modem
(Near the window)
WiFi enabled
computers
Step 2: Power On
Plug the Power Adapter into the Wall Socket and the Power Adapter’s tip into the modem’s DC
Power Port. All LED lights will be ON for about 5 seconds. After that, they will turn off automatically.
DC Power Port Power Adapter Wall Socket
3
Step 3: Establish 4G Connection
Once powered on, the modem will automatically connect to the 4G network. The following will
occur in order.
One green LED is blinking: Searching for 4G signal
Two green LEDs are blinking: Connecting to 4G network
Three green LEDs are blinking: Obtaining IP address
When the modem has successfully logged on to the network, the following LED pattern
will remain ON to indicate the signal strength.
One green LED is on: Good
Two green LEDs are on: Strong
Three green LEDs are on: Excellent
The more green LEDs light up, the stronger your 4G signal.
Connection Authentication Status
Steady ON 4G mode
Blue
Blinking Scanning and connecting for 4G connection
Steady ON SIM card issues
Purple
Blinking Detecting SIM card
Steady ON WiMAX mode
Orange Red
Blinking Scanning and connecting for WiMAX connection
4
Step 4: Connect Your Computer
Connect one end of the LAN Cable to your modem’s LAN Port and the other end to your
Computer/Laptop’s LAN Port.
Once the connection is secured, the LAN Port’s green LED (next to the LAN Port) will light up.
The LAN Port amber LED may blink, indicating that data is being transferred between your
Computer/Laptop and the modem.
LAN Port
L LAN Cable Computer
Step 5: Click On Your Internet Browser
You are now connected to the Internet
How do you set up your WiFi connection?
WiFi Connection
When the WiFi LED lights up it indicates that the WiFi of the modem is enabled. When the WiFi LED
starts blinking, it indicates that data is being transmitted.
Step 1 Switch on the WiFi Adapter on your laptop.
WiFi Switch
on a Laptop
Step 2
Right-click the Wireless Network Connection icon at the bottom right of the screen.
Select “View Available Wireless Networks”
Click View Available
Wireless Networks
Right-click
this icon.
5
Step 3 Select the default SSID that is printed at the bottom of your modem. Click “Connect”.
You will be prompted to key in the WiFi password. The default WiFi password is
printed at the bottom of your modem.
WiFi Password:XXXXXXXXXX
Step 4 You are now connected to the Internet. If you want to change the default SSID
or WiFi password, open any Internet browser and enter [Link] in the
address bar for modem configuration.
Username: admin
Password: admin123
How do you set up your phone service?
Follow these simple steps to activate your subscribed phone services. For more information on
P1 Voice service subscription, please contact our P1 Careline at [Link]/customercare or
visit [Link]
Phone Service Setup Procedure
Step 1: Connect Your Phone
Connect one end of the Phone Cable (RJ-11) to the Phone Port on the modem and the other
end to the Phone.
Phone Cable
(Not included)
Phone Port Phone
Note:
1. If you subscribe to 1 Phone Plan, connect the Phone Cable (RJ-11) to Phone Port 1.
2. If you subscribe to 2 Phone Plans, connect the Phone Cables (RJ-11) to Phone Port 1
for the first line and Phone Port 2 for the second line.
6
Step 2: Establish Phone Service Connection
Once the Phone Cable (RJ-11) is connected to both your modem and phone, the blue phone
LED will light up. You can now access your subscribed P1 Voice service.
Phone LED indicates blue:
Phone service is ready
Phone Authentication Status
Steady ON Phone service registered and ready
Phone 1 Status Blue
Blinking Phone 1 in use
Steady ON Phone service registered and ready
Phone 2 Status Orange Red
Blinking Phone 2 in use
Steady ON Phone service registered and ready
Phone 1 & 2 Status Purple
Blinking Phone 1 & 2 in use
How to reset the modem?
Press the reset button for 5 seconds and then release. (Please do not use sharp object).
Reset button
Packet One Networks Malaysia Sdn Bhd
All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language, in any form by any means, without the permission of Packet One Networks Malaysia Sdn Bhd.
This document remains the property of Packet One Networks Malaysia Sdn Bhd. All information herein is confidential and cannot be copied
or used in any way detrimental to Packet One’s interest.
