Organization and Management

Second Quarter Examination

NAME: ____________________________________________________________________ SCORE: ___________

I. A. Multiple Choice:

Directions. Read each item very carefully. Encircle the letter that corresponds to the correct answer.

a. Compensation/wages
1. A method of recruitment where another b. Monetary Rewards
organization may offer placement services to c. indirect Compensation
their members who seek employment. d. Direct Compensation

a. Labor Unions 8. The process of working with and through

b. Employee Referrals others to achieve organizational objectives
c. Advertisements efficiently and ethically amid constant change.
d. Professional Associations
a. Staffing b. Managing
2. It is the process of choosing individuals who c. Leading d. Development
have the required qualifications to fill - in
present and expected job openings. 9. This theory is also known as the Motivation-
Hygiene Theory which states that intrinsic
a. Staffing b. Selection factors are associated with job satisfaction.
c. Leading d. Controlling
a. Herzberg’s Two Factor Theory
3. A learning given by organizations to its b. McClelland’s Three Needs Theory
employees that is geared toward the c. Alderfer’s ERG Theory
individual’s acquisition and expansion of his or d. Mc Gregor’s Theory X and Theory Y
her skills in preparation for future job
appointments and other responsibilities. 10. A theory based on leader traits or personal
characteristics that differentiate leaders from
a. Training b. Seminar followers.
c. Team Building d. Development
a. Path – Goal Theory
4. A behavioral approach to performance b. Trait Theory
appraisal that measures the frequency of c. Behavioral Theory
observed behavior. d. Visionary Leadership Theory

a. Behaviorally anchored rating scale 11. The act of self- protection when people are
b. Behavior Observation scale threatened by something or someone.
c. Forced Behavior Scale
d. Graphic Behavior Scale a. Information Overload b. Language
c. Defensiveness d. Filtering
5. It is the connection created among employees/
workers as they do their assigned task for the 12. Refers to the amount of effort which must be
organization to which they belong. put into minimizing gender discrimination and
role inequalities.
a. Employee Relations
b. Relationship a. Assertiveness
c. Friendship b. Humane Orientation
d. Love and Belongingness c. Gender egalitarianism
d. Performance Orientation
6. It is a formal procedure that authorizes the
union to represent its members in processing 13. ____________ refers to the process of
grievance or complain. developing detailed, short term strategies.

a. Unionism a. strategic planning

b. Complaint b. tactical planning
c. Grievance c. contingency planning
d. Authorization d. fixed planning

7. Rewards which pertains to money, finance, or 14. The process of obtaining information about
currency. jobs needed to achieve the organization’s
goals/ objectives.
 a. Job Analysis
b. Job Specification 22. Behavioral theory is a theory that focuses on
c. Job Recruitment the behavior, action, conduct, demeanor, or
d. Job Orientation conduct of a leader instead of his personality
traits. Which of the following statement shows
15. It is a written document that guides the false statement about Behavioral theory?
entrepreneur on which strategies would be
most beneficial for the enterprise to take. a. Consideration is a people-oriented
dimension of leadership behavior
a. Business Concept b. Production-centered leader behavior
b. Business Plan focuses on tasks and has little concern
c. Vision for people
d. Mission c. Leaders high in initiating structure do not
set deadlines or make individual task
16. It refers to the filling in all organizational job assignments
positions and keeping these filled. It is done by d. Employee-centered leader behavior
identifying job position vacancies, job focuses on people and the quality of the
requirements, workforce requirements, and social system.
etc.
23. "Communication is a process of adjustment"
a. Staffing b. Managing best interpret as:
c. Leading d. Controlling
a. People have to learn each other's
17. It is management function that involves meanings for words, as well as their
ensuring that the work performances of the nonverbal behaviors during
organization’s members are aligned with the communication.
organization’s values and standards through b. people will adapt to others' attitudes and
monitoring, comparing, and correcting their speech while communicating.
actions. c. Both the content and relational
a. Staffing b. Managing dimensions of a message can change
c. Leading d. Controlling during communication.
d. People usually engage in
18. Which of the following images is similar to how complementary transactions during
classical management views the organization? communication.
a. As an organism. 24. Unity of Command is principle that no
b. As a human being. subordinate in an organization should report to
c. As a machine. more than one boss. Which of the following
d. As a wheel in an engine. statements best interprets the “Unity of
Command?”
19. Which of the following statements best
explains the word “need” from the phrase a. Each employee should receive orders
below: from a number of superiors
b. Each employee should receive orders
“Need states agree what you refer from
from one superior only
me and give me an opportunity to
c. Each employee should receive orders
perform.”
from Board of Directors
a. control information and performance
review, d. Each employee should receive orders
b. key result areas and statement of from subordinates
objectives,
c. agree what you expect from me, 25. Company policy, administration, supervision,
d. All of the above. interpersonal relations, working conditions,
and salary are characterized as:
20. State on your own words the overall process of
decision making in terms of staff selection. a. Achievement factors
b. Growth factors
a. Deciding which candidate to appoint c. Motivating factors
b. Identifying the need for a new member d. Hygiene factors
of staff
c. Agreeing the job specification 26. If an individual learn a given job when
d. All of the above adequate training is given. Which of the
following tests may apply to measure an
21. “Goal Theory of Motivation” best explains as: individual’s ability, and do not tests the
knowledge or proficiency possessed by the
a. People with easier goals will perform individual.
better than people with difficult goals.
b. A person's level of commitment to a goal a. Interest tests
will not regulate the level of effort b. Achievement tests
expended. c. Situational tests
c. People with difficult goals will perform d. aptitude test
better than people with easier goals.
d. Research has shown that there is little 27. Select from the following sequence applies the
support for the goal theory and its effects best organization behavior modification
on motivation with regard to the process.
relationship between goal-setting and
performance.
 a. Identify, Measure, Analyze, Intervene and 34. From the statement below, select how you
Evaluate show your understanding about planning.
b. Analyze, Measure, Identify , Intervene and
Evaluate a. It is an integrated process in which plans
c. Identify, Measure, Intervene, Analyze and are formulated carried out and controlled.
Evaluate b. It is setting an organization’s objectives
d. Both (b) and (c) and the means of reaching them.
c. It is devising ways of achieving the
28. Choose from the following factors applies the objectives of an organization.
influence of perception. d. It is the core activity of planners and
planning departments.
a. Power, Affiliation and Motivation
b. Needs, Drives and Incentives 35. Marketers must adopt a different approach
c. The Perceiver, the Target and the while selling intangible products. Which of the
Situation following combination you will apply to show
d. The Perceiver, the Risk Taking and the real intangible products?
Incentives
a. Goods and ideas
29. Concerned with the employee’s emotional b. Goods and products
attachment and involvement with the c. Goods and services
organization. Which of the following applies d. Services and ideas
organizational commitment?
36. The following are example of six important
a. Normative commitment criteria in recruiting people aside from:
b. Continuance commitment
c. Affective commitment a. Past Performance
d. Effective commitment b. Personal Preference
c. Personal Character
30. How would you apply what you have learned d. Psychological Profile
to show the truth about the goal theory of
motivation? 37. How would you classify the best type Selection
devices?
a. People with easier goals will perform
better than people with difficult goals. a. It must be explained,
b. A person's level of commitment to a goal b. It must match the job in question,
will not regulate the level of effort c. I has to be cost-effective
expended. d. none of the above.
c. People with difficult goals will perform
better than people with easier goals.
d. Research has shown that there is little 38. According to MASLOW’S Hierarchy of needs
support for the goal theory and its effects theory, human needs are to be arranged in the
on motivation with regard to the following hierarchy of
relationship between goal-setting and importance,________________________
performance.
a. Physiological needs>social needs>safety
needs>esteem needs > self actualisation
needs
31. How would you show your understanding in
b. Physiological needs>safety needs>esteem
Contingency theories of leadership?
needs>social needs > self actualisation
a. There is no single style of leadership needs
appropriate to all situations. c. Safety needs>physiological needs>social
b. There is a single style of leadership needs>esteem needs > self actualisation
appropriate to all managers. needs
c. There is a single style of leadership d. Physiological needs>safety needs>social
appropriate to all situations. needs>esteem needs > self actualisation
d. None of the above.
39. Rosalinda started her own message network
32. From the following functions, choose how where she connects families from the local
attitudes provide a standard of reference which area to different countries around the world.
allows people to understand and explain their Which of the following best describes
environment. Rosalinda:

a. Direct salesperson.
a. Adjustment-function
b. Franchiser.
b. Ego-defensive function c. Wholesaler.
c. Value-expression function d. Entrepreneur.
d. Knowledge-function
40. In a business plan, the succession plan
33. What facts would you select to show becomes more of a concern for bankers and
interrelated and inter-dependent? investors:

a. Job satisfaction and productivity a. When there are more than three children
b. Job content and productivity involved.
c. Job specification and productivity b. As the entrepreneur ages.
d. Job description and productivity c. When the entrepreneur has no children.
d. If a family council exists.
 47. You are the new owner of the company that
41. On-the-job training methods allow the workers originally builds by your father. Since, you are
to work in a realistic work environment and living in different generation from your father,
gather experiences. Then, which do you think he gave you a task to developed a new
is the popular on-the-job training methods? objective for your company, which of the
following is an example of a company
a. job rotation, objective that you might be developed:
b. classroom lectures,
c. films. a. Improve the collection process
d. description and displays b. Maintain or increase market share
c. Maintain the billing cycle
42. All but one of the following statements d. Hold weekly sales meetings
accurately describes aspects of levels and
types of conflict in organizations. Which 48. If you are an entrepreneur, which of the
statement does not? following will you choose to acquire experience
in an international market before making a
a. Intraorganization conflict includes all types major commitment?
of conflict between organizations.
b. Interpersonal conflict is conflict between a. Merger
two or more people. b. Minority Interest
c. Intergroup conflict is conflict between two c. Joint venture
or more groups. d. Majority interest.
d. Intrapersonal conflict is conflict that occurs
within a person. 49. A small organization, operating in a market
where creativity and innovation is important,
43. If an organization used an outside consultant leads by a leader with a democratic leadership
as opposed to an insider as change agent, the style. What impact will this leadership style
result would probably be: have on the employees?

a. More cautious and thoughtful. a. Staff comply with set procedures

b. Staff are closely supervised
b. More reflective of the organization’s
c. Staff will receive fringe benefits
history and culture.
d. Staff morale will be higher
c. More objective.
d. Reflective of the fact that change agents 50. Jeffrey, a newbie to a business world is
must live with the consequences of their starting a new business, and he has formed
actions. relationships with several successful local
business owners. If you are Jeffrey which of
44. Operations can be classified according to their the following is the best way to leverage these
volume and variety of production as well as the relationships to help his business succeed:
degree of variation & visibility . Which of the
following operations would be classified as a. Gaining inside marketing information
high volume , low variety? b. Persistently asking those business owners
to invest in his company
a. A front office bank c. Attending trade shows and conferences to
b. A family doctor make new connections
c. A carpenter d. Sharing those businesses' content on
d. A fast food restaurant social media

45. Angelo wants to start a home-based Jersey

(for basketball enthusiast) printing business.
Which do you think of the following are the
most critical equipment and supplies that
Angelo will need to get his business up and PREPARED BY:
running?
AGNES R. RAMO
a. Cloth, thread, and display cases Subject Teacher
b. Printing machine, display cases, and
Cloth
c. Artwork, Cloth, and thread
d. Cloth, printing machine, and artwork CHECKED:

ETHEL P. FABIA
46. Which of the following employees in your SHS Focal Person
opinion must be paid overtime?

a. A janitor who worked 30 hours during the

workweek and was also paid for 12 hours NOTED:
of vacation time
b. A vice president in charge of operations JUPITER L. PETILLA, Ed.D.
who worked 50 hours last week Principal IV
c. A nonexempt employee who put in 45
hours last week
d. A dock worker who worked 40 hours,
including 10 hours on Christmas