FUNDAMENTALS OF MANAGEMENT

Subject Code : SM504MS

Regulations : R16 - JNTUH
Class : III Year [Link] EEE I Semester

Department of Electrical and Electronics and Engineering

BHARAT INSTITUTE OF ENGINEERING AND TECHNOLOGY
Ibrahimpatnam - 501 510, Hyderabad

FUNDAMENTALS OF MANAGEMENT (SM504MS)

COURSE PLANNER
COURSE OVERVIEW:
This course explores the basic concepts and processes of management. Students
will examine the fundamental roles and processes of planning, leading,
organizing and controlling that comprise the managers' role. ...
This course examines the logic and working of organization. Management
EEE III Yr – I Sem. 1
 Principles, Skills and Competencies is a comprehensive introductory course on
the management process from a manager’s perspective, with particular emphasis
on the skills, competencies, techniques and knowledge needed to successfully
manage an organization. It focuses on the entire organization from both a short
and long-term perspective for strategic vision, setting objectives, crafting a
strategy and then implementing it. This course will enable students to develop
short and long-range plans to effectively accomplish organizational goals.
Students will develop skills related to the manager’s function as required in
today’s competitive environment.
This course examines the logic and working of organizations. It also investigates
how organizations develop and maintain competitive advantage within a
changing business environment influenced by political, economic, social,
technological, legal and environmental [PESTLE] factors. The course content is
organized around the four ‘pillars’ of management viz. planning, organizing,
leading and control [POLC] for systematic understanding of management-related
challenges and applying conceptual tools and techniques in analyzing, evaluating
and addressing management issues1.

II. PREREQUISITE(S):

  General understanding about the business environment

  Basic communication skills
 Lateral thinking

III. COURSE OBJECTIVES:

This course ensures that the students understand how:

 Managers manage business organizations in the dynamic global environment

 Organizations develop and maintain competitive advantage
 Business decisions are made using various tools and techniques to remain
competitive
 Managers use problem-solving strategies and critical thinking skills in real-
life situations
 Different areas of the business (i.e., Manufacturing/Service,
Marketing, Finance and Human Resource Management) support the
vision and mission.
 Managers implement successful planning

IV. COURSE OUTCOMES:

Towards the end of the course it is expected that the student would be matured enough to
apply the industrial management concepts and techniques in real life situations.
Course Outcomes: After learning the contents of this course, the student would be able to,

[Link]. Description Bloom’s Taxonomy Level

CO1. What are the circumstances that lead to management Level 1(Remembering)
evolution and how it will affect future managers What and How
CO2 Analyze and evaluate the influence of historical Level 4(Analyzing) Analyze
forces on the current practice of management
CO3 Identify and evaluate social responsibility and Level 3(Applying) Identify
EEE III Yr – I Sem. 2
 ethical issues involved in business situations and
logically articulate own position on such issues.

CO4 Explain how organizations adapt to an uncertain Level 2(Understanding)

environment and identify techniques managers use Explain
to influence and control the internal environment.

CO5 Develop the process of management's four Level 6(Creating) Develop

functions: planning, organizing, leading,
and controlling.

CO6 Interpret and properly use vocabularies within the Level 2(Understanding)
field of management to articulate one's own Interpret
position on a specific management issue and
communicate effectively with varied audiences.

CO7 Evaluate leadership styles to anticipate the Level 5(Evaluating)

consequences of each leadership style. Evaluate

CO8 Identify the areas to control and Selecting the Level 3(Applying) Identify
Appropriate controlling methods/Techniques

V. HOW PROGRAM OUTCOMES ARE ASSESSED:

Proficiency
Program Outcomes (POs) Level
assessed by
PO1 Engineering knowledge: Apply the knowledge of
mathematics, science, engineering fundamentals, and an
2
Assignment/
engineering specialization to the solution of complex Mock Test
engineering problems.
PO2 Problem analysis: Identify, formulate, review research
Assignment/
literature, and analyze complex engineering problems Mock Test
reaching substantiated conclusions using first principles 3
of mathematics, natural sciences, and engineering
sciences.
PO3 Design/development of solutions: Design solutions for
Assignment/
complex engineering problems and design system Mock Test
components or processes that meet the specified needs
2
with appropriate consideration for the public health and
safety, and the cultural, societal, and environmental
considerations.
PO4 Conduct investigations of complex problems: Use
research-based knowledge and research methods
Assignment/M
including design of experiments, analysis and 1 ock Test
interpretation of data, and synthesis of the information to
provide valid conclusions.
PO5 Modern tool usage: Create, select, and apply appropriate
techniques, resources, and modern engineering and IT
MECH IV Yr – I Sem. 3
 Assignment/
tools including prediction and modeling to complex 1 Mock Test
engineering activities with an understanding of the
limitations.
PO6 The engineer and society: Apply reasoning informed by
the contextual knowledge to assess societal, health,
safety, legal and cultural issues and the consequent - -
responsibilities relevant to the professional engineering
practice.
PO7 Environment and sustainability: Understand the impact
of the professional engineering solutions in societal and
- -
environmental contexts, and demonstrate the knowledge
of, and need for sustainable development.
PO8 Ethics: Apply ethical principles and commit to
professional ethics and responsibilities and norms of the - -
engineering practice.
PO9
Individual and team work: Function effectively as an Assignment/
individual, and as a member or leader in diverse teams, 1 Mock Test
and in multidisciplinary settings.
PO10 Communication: Communicate effectively on complex
engineering activities with the engineering community Assignment/
Mock Test
and with society at large, such as, being able to 2

comprehend and write effective reports and design

effective presentations, and give
documentation, make and receive clear instructions.

EEE III Yr – I Sem. 4

PO11 Project management and finance: Demonstrate Assignments/
Mock Tests
knowledge and understanding of the engineering and
management principles and apply these to one’s own 1
work, as a member and leader in a team, to manage
projects and in multidisciplinary environments.
Assignments/
PO12 Life-long learning: Recognize the need for, and have the Mock Tests
preparation and ability to engage in independent and life-
1
long learning in the broadest context of technological
change.

VI. HOW PROGRAM SPECIFIC OUTCOMES ARE ASSESSED:

Program Specific Outcome(Program Specific Outcomes) Level Proficiency

Talented to analyze, design, and implement electrical &
PSO1 electronics systems and deal with the rapid pace of industrial
Assignment/ Mock
innovations and developments. - Test

Skillful to use application and control techniques for

PSO2 research and advanced studies in Electrical & Electronics
Engineering domain. Assignment/ Mock
1 Test

VII. MAPPING COURSE OUTCOMES LEADING TO THE ACHIEVEMENT OF

PROGRAM OUTCOMES AND PROGRAM SPECIFIC OUTCOMES: Program
Outcomes
Program
Program Outcomes Specific
(PO’s) Outcomes
CO’s PO PO PO PO PO PO PO PO PO PO PO PO PSO1 PSO2
1 2 3 4 5 6 7 8 9 10 11 12
CO1. - 1 2 2 1 1 2 2 3 3 3 3 1 -
CO2. - 1 1 1 1 1 1 3 3 3 1 1 - -
CO3. - - 1 - - 1 1 3 1 2 - 1 - 1
CO4. 1 2 - 2 3 1 1 1 1 1 - - 1 3
CO5. 1 3 3 2 3 1 1 1 2 3 3 2 1 2
CO6. - 1 1 - - - - 1 1 2 1 1 - 1
CO7. 1 2 2 3 1 - 2 3 3 3 3 3 1 1
CO8. - 1 - 1 2 - - 1 1 1 2 - - 3
AVERAGE
0 1 1 1 1 1 1 2 2 2 2 1 1 1
(rounded)

MECH IV Yr – I Sem. 5
VIII. SYLLABUS:
UNIT - I
Introduction to Management: Definition, Nature and Scope, Functions, Managerial
Roles, Levels of Management, Managerial Skills, Challenges of Management; Evolution
of Management- Classical Approach- Scientific and Administrative Management; The
Behavioral approach; The Quantitative approach; The Systems Approach; Contingency
Approach, IT Approach.
UNIT – II
Planning and Decision Making: General Framework for Planning - Planning Process,
Types of Plans, Management by Objectives; Development of Business Strategy. Decision
making and Problem Solving - Programmed and Non Programmed Decisions, Steps in
Problem Solving and Decision Making; Bounded Rationality and Influences on Decision
Making; Group Problem Solving and Decision Making, Creativity and Innovation in
Managerial Work.
UNIT – III
Organization and HRM: Principles of Organization: Organizational Design &
Organizational Structures; Departmentalization, Delegation; Empowerment,
Centralization, Decentralization, Recentralization; Organizational Culture; Organizational
Climate and Organizational [Link] Resource Management & Business Strategy:
Talent Management, Talent Management Models and Strategic Human Resource
Planning; Recruitment and Selection; Training and Development; Performance Appraisal.
UNIT – IV
Leading and Motivation: Leadership, Power and Authority, Leadership Styles; Behavioral
Leadership, Situational Leadership, Leadership Skills, Leader as Mentor and Coach,
Leadership during adversity and Crisis; Handling Employee and Customer Complaints, Team
Motivation - Types of Motivation; Relationship between Motivation, Performance and
Engagement, Content Motivational Theories - Needs Hierarchy Theory, Two Factor Theory,
Theory X and Theory Y.
UNIT – V
Controlling: Control, Types and Strategies for Control, Steps in Control Process,
Budgetary and Non- Budgetary Controls. Characteristics of Effective Controls,
Establishing control systems, Control frequency, and Methods.

SUGGESTED TEXT BOOKS:

1 Management Fundamentals, Robert N Lussier, 5e, Cengage Learning, 2013.
2 Fundamentals of Management, Stephen P. Robbins, Pearson Education, 2009.

REFERENCES:
1) Essentials of Management, Koontz Kleihrich, Tata McGraw Hill.
2) Management Essentials, Andrew DuBrin, 9e, Cengage Learning, 2012

NPTEL Web Course:

[Link]
[Link]

GATE SYLLABUS:
IES SYLLABUS:

EEE III Yr – I Sem. 6

 NOT APPLICABLE

IX. COURSE PLAN:

Session Week Topic Reference

UNIT-1
1 Introduction to Management Define Management T1,R1

2 Definition and Meaning of Management Know about Management T1,R1

3 1 Nature and Scope of Management Recall about Management T1,R1
4 Managerial Roles, Levels of Management What are the Levels of Management T1,R1
5 Managerial Skills, Summarize Managerial Skills T1,R1
6 2 Challenges of Management Analyze Challenges of Management T1,R1
7 Evolution of Management Elaborate Management T1,R1
8 Evolution of Management Classify Approaches of Management T1,R1
9 3 Evolution of Management Classify Approaches of Management T1,R1

10 Classical Approach Classify Approaches of Management T1,R1

11 Scientific and Administrative Classify Approaches of Management T1,R1
4 Management, The Behavioral approach,
The Quantitative approach,
12 The Systems Approach, Contingency Classify Approaches of Management T1,R1
Approach, IT Approach
UNIT-2
Planning and Decision Making, General Plan for Decision Making T2,R1
13 Framework for Planning,
Planning Process, Steps in Problem Determine Planning Process T2,R1
14 Solving and Decision Making
5 Types of Plans Design Planning Process T2,R1
15
Management by Objectives; Development Develop MBO T2,R1
16 of Business Strategy
6 Decision making and Problem Solving - Construct Business Strategy T2,R1
17 Programmed and Non Programmed
Decisions
Bounded Rationality and Influences on Types Programmed and Non Programmed T2,R1
18 Decision Making; Group Problem Solving Decisions
and Decision Making, Creativity and
Innovation in Managerial Work
UNIT-3
Organization and HRM: Principles of Organise HRM T2,R1
Organization, Organizational Design &
19 7 Organizational Structures,

UNIT-1 MID EXAMS

Human Resource Management & Explain Organisational Design T2,R1
20 Business Strategy:
21 Talent Management, What are the Principles of T2,R1
7
Organisation

MECH IV Yr – I Sem. 7
22 Talent Management Models and Develop Different Organisational T2,R1
Structures
23 Strategic Human Resource Planning Define Human Resource Management T2,R1
24 Recruitment and Selection Differenciate Between Recruitment T2,R1
8 and Selection
25 Recruitment and Selection Differenciate Between Recruitment T2,R1
and Selection
26 Training and Development Define Training an Development T2,R1
27 Training and Development Define Training an Development T2,R1
28 9 Performance Appraisal. Explain about Performance Appraisal T2,R1
UNIT-4
29 Leading and Motivation Explain about Performance Appraisal T3,R2
30 Leadership Differentiate Leader and Leadership T3,R2
31 10 Power and Authority Compare Power and Authority T3,R2

32 Leadership Styles; Types of Leadership styles T3,R2

33 Leadership Styles; Types of Leadership styles T3,R2
34 11 Behavioral Leadership, Types of Leadership styles T3,R2
35 Situational Leadership, Types of Leadership styles T3,R2
36 Leadership Skills, Types of Leadership styles T3,R2
37 12 Leader as Mentor and Coach Eloborate Leader as Mentor T3,R2
38 Leadership during adversity and Design Models for Team Leadership T3,R2
Crisis;
39 13 Handling Employee and Customer Design Models for Team Leadership T3,R2
Complaints,
40 Team Leadership Design Models for Team Leadership T3,R2
UNIT-5
41 Controlling Design Models for Team Leadership T1,R1
42 Control, Types and Strategies for Control, What are the Various Types of Control T1,R1
43 14 Steps in Control Process What are the steps in Control Process T1,R1
44 Budgetary and Non- Budgetary Discuss Characteristics of Control T1,R1
Controls Systems
45 15 Characteristics of Effective Controls Discuss Characteristics of Control T1,R1
Systems
46 Establishing control systems, Control What are the Types of Methods of T1,R1
frequency, and Methods. Control

MID 2 EXAMS

EEE III Yr – I Sem. 8

X. QUESTION BANK: (JNTUH)

DESCRIPTIVE QUESTIONS:
Definitions of the different levels of cognitive skills in Bloom’s taxonomy marked in
descriptive questions are as follows:
BLOOMS COGNITIVE
DEFINITION
LEVEL SKILL
Level–1 (L1) : Knowledge Recalling/Retrieving relevant terminology, specific
REMEMBER facts, or different procedures related to information
and/or course topics. (At this level, student remembers
something, but may not really understand it fully.)
Level–2 (L2) : Comprehension Determining the meaning of instructional messages
UNDERSTAND (facts, definitions, concepts, graphics etc.)
Level–3 (L3) : Application Carrying out or use previously learned information in
APPLY another familiar situations or in problem solving
Level–4 (L4) : Analysis Breaking information into its constituent parts and
ANALYZE detecting how the parts relate to one another and to an
overall structure or purpose. Analysis refers to the
process of examining information in order to make
conclusions regarding cause and effect, interpreting
motives, making inferences, or finding evidence to
support statements/arguments
Level–5 (L5) : Evaluation Making judgment’s based on criteria and standards,
EVALUATE personal values or opinions
Level–6 (L6) : Synthesis Create or uniquely apply prior knowledge and/or skills
CREATE to form a novel, coherent whole or original product or
produce new and original thoughts, ideas, processes,...

QUESTION BANK: (JNTUH)

DESCRIPTIVE QUESTIONS:
UNIT-I
Short Answer Questions

S. Question Blooms Taxonomy Course

No. Level Outcome
1 Define Management Remembering 1
2 What are the functions of management Remembering 2
3 What are the levels of management Remembering 2
4 What are the different skills of manager Remembering 2
5 Distinguish between Administration and Analyzing 2
Management
6 What are the different theories of management Remembering 2
7 Explain a short note on Management Understanding 2
8 Write a short note on Classical Approach Remembering 1
EEE IV Yr II Sem Page 9
 Long Answer Questions
S. Question Blooms Taxonomy Course
No. Level Outcome
1 Explain in detail, Henry Fayol‘s contribution to Understanding 2
management thought .To what Extent these
principles are relevant in today’s context? Answer
with proper justification to your guidance to your
argument
2 What do you mean by contingency theory of Remembering 2
management what are its implications and
relevance? Also state how does this approach
differs from systems approach
3 Compare and contrast between behavioral theory Understanding 2
and contingency theory.
4 Explain a short note on the following Understanding 2
a) System theory
b) Administrative theory
c) Classical theory
5 What are the approaches to management? Remembering 2
6 Discuss about vroom’s participative decision Creating 3
model.
7 Explain the scientific management and its Understanding 2
principles
8 Explain the role and importance of management Understanding 2
in the present society
9 Define the management .describe the functions of Remembering 2
a manager
10 What are the contributions of Henry Fayal Remembering 2
towards explain its principles
UNIT-2
Short Answer Questions
S. No. Question Blooms Course
Taxonomy Level Outcome
1 What is planning Remembering 5
2 Discuss steps in management planning Creating 5
3 What is meant by capacity planning Remembering 5
4 What is business forecasting Remembering 5
5 What are the differences between forecasting and Remembering 5
planning
6 What do you understand by management by objectives Remembering 2
7 Define decision making Remembering 3
8 What are the features of decision making Remembering 3
9 Define creativity Remembering 3

EEE IIIYr I Sem Page 10

10 Discuss the various techniques of forecasting Creating 5
Long Answer Questions
S. No. Question Blooms Course
Taxonomy Outcome
Level
1 Define decision making? Explain the decision making Remembering 3,5
process with the help of an example
2 What is creativity ?Explain the role of creativity in Remembering 3
decision making also discuss its process and the way an
individual can made more creative)
3 What is the role of creativity in decision making? outline Remembering 3, 5
the essential characteristics of a good decision
4 Explain Strategic Vs Operations planning. Understanding 5
5 Discuss the essentials of a sound plan and the different Remembering 2,5
stages in the process of planning.
6 What are the different styles of plans? Describe various Remembering 5
steps in the planning process.
7 What do you understand by forecasting? how it related Remembering 5
with planning .
8 What do you mean by management of objectives? what are Remembering 2
the steps involved in it.
9 Define decision making explain the need for and the Remembering 5
factors involved in decision making.
10 Explain any four quantitative techniques used for Understanding 8
management decision making
UNIT-3
Short Answer Questions
S. No. Question Blooms Course
Taxonomy Outcome
Level
1 Explain Time management? Understanding 6
2 Discuss the Relationship between the Authority, Power Creating 7
and Influence?
3 Define Organization What Are The Principles Of Remembering 2
Organization
4 Compare and Contrast Centralization with Understanding 7
Decentralization?
5 What Is Span Of Control? Remembering 5
6 What Is Line And Staff Relationships Remembering 4
7 What Are The Sources Of Recruitment And Selection? Remembering 4
What Should Be The Features Of A Sound Promotion
Policy
8 Explain Staffing? Understanding 8

EEE IV Yr I Sem Page 11

 9 What Do You Mean By Performance Appraisal?Discuss Remembering 8
Its Needs And Importance In An Organization?
10 What Is Meant By Job Analysis , Job Evaluation? Remembering 4
Long Answer Questions
S. Question Blooms Course
No. Taxonomy Outcome
Level
1 Explain the Principles And steps That Constitute The Understanding 4
Organization Process
2 Explain The Various Differences Between The Concept Of Understanding 7
Centralization And Decentralization
3 What Are The Basis For Departmentation In A Business Remembering 5
Organizations State Also The Difficulties Of Delegation?
4 What Is Span Of Management? What Are The Factors That Remembering 6
Decide The Span Of Management?
5 Compare Line And Staff And Functional Organizational Understanding 4
Structure?
6 What are the Steps In Recruitment And Selection. What Remembering 4
Should Be The Features Of A Sound Promotion Policy?
7 Explain the Requisites Of An Effective Performance Understanding 8
Appraisals’
8 What Are The Different Methods Of Training? Remembering 5
9 Explain About Different Techniques Of Interviews? Understanding 5
10 Define Organization And Explain About Its Various Remembering 4
Structures Of Organization?
UNIT-IV
Short Questions:
S. Question Blooms Taxonomy Course
No. Level Outcome
1 What is charismatic leadership? Remembering 7
2 Ex Explain System 4-Management Understanding 2
3 What is Managerial Grid Remembering 2
4 Explain Leadership Continuum Understanding 7
5 What is employee-centered leadership? Remembering 7
6 EExplain what is meant by hierarchical nature of the Understanding 4
needs?
7 What is meant by morale? Remembering 2,3
8 Differentiate between the Motivation and Morale 2,3

EEE IIIYr I Sem Page 12

9 What is Motivation? Remembering 2,3
10 Explain “Motivation is the core of management” Understanding 2,3
Long Questions
S. Blooms Course
Question
No. Taxonomy Level Outcome
1 at What do you understand by leadership in business? What Understanding 7
should be the qualities of a good business leader?
2 Ex Explain “Leadership is situational”. Comment on the Understanding 7
statement.
3 Dis Discuss “A successful leader is not necessarily 7
effective”. Creating

4 W What is meant by leadership style? How will you secure 7

effective leadership behavior? Is there one best style of l Remembering
leadership in the management of an organization?
5 Dis Discuss various styles of leadership. Do you think Creating 7
categorization of leadership styles into water-tight
compartments is possible?
6 Ex Explain Abraham Maslow’s motivation theory based on Understanding 2,3
hierarchy of needs.
7 Co Compare the “Management is essentially a process of 2,3
motivation”. Analyzing

8 Ex Explain Herzberg’s Two Factor Theory and differentiate Understanding 2,3

it from Maslow’s Theory of Need Hierarchy.
9 Wh What is motivation? What does Maslow’s hierarchy of Remembering 2,3
needs tell us about people’s needs?
10 Ex Explain the assumptions of McGregor’s Theory X and 6
Theory Y. Which one is applicable in India Understanding

UNIT –V
Short Questions:
S. Question Blooms Course
No. Taxonomy Level Outcome
1 What is Budgetary Control Re Remembering 5
2 Explain Flexible Budgets Un Understanding 5
3 What Zero-Base Budgeting Remembering 5
4 Explain Performance Budgeting Un Understanding 5

EEE IV Yr I Sem Page 13

5 What is Management Information System R eRemembering 5
6 What do you mean by budgetary control? Re Remembering 5
7 Explain Process of control Understanding 5
8 What Behavioral implications of control Re Remembering 5
9 Define Controlling. Re Remembering 5
10 Explain the concept of ‘Managerial Control” Understanding 5
Long Questions:
S. No. Question Blooms Course
Taxonomy Level Outcome
1 Define the controlling. State the requirements of an Re Remembering 4,5
effective, control system.
2 WhWhat do you think are the basic requirements of a Remembering 5
good control system?
3 DisDiscuss the ‘Planning is an empty exercise without CreCreating 5
controlling”.
4 ExaDetermine important features of controlling. What AnAnalyzing 5
are the basic steps in the process of controlling?
5 EE Explain in the importance of control in a business Understanding 5
enterprise. Discuss the process of control.
6 Dis Discuss “The essence of control is action”. Creating 5
7 WhWhat is budgetary control? What are its benefits and Remembering 5
limitations?
8 Ex Explain “Budgetary control is tool of planning, co- Understanding 5
ordination and control”.
9 WhWhat is budgetary control? How are the budgets used Remembering 5
for controlling?
10 WhWhy does budgeting still continue to be the main Remembering 5
technique of control in business units? Describe the main
types of budgets.

XI. OBJECTIVE QUESTIONS: JNTUH

UNIT-I

1. In management process, the most misinterpreted word is ( )

EEE IIIYr I Sem Page 14

 (A) Organizing
(B) Delegating
(C) Controlling
(D) Planning
2. The department(s) that an event management company will have is (are) ( )
(A) Creative
(B) Production
(C) Client servicing
(D) All of the above
4. Under mechanism of scientific management, scientific task setting includes: ( )
(A) Time study
(B) Motion study
(C) Method study
(D) All of the above

5. Management as a discipline is the function of________. ( )

(A) Science
(B) Art
(C) Creativity
(D) All of the above

6. Which theory assumes that people are naturally lazy and will avoid work and
responsibilities if possible? ( )
(A) Theory X
(B) Theory Y
(C) Theory Z
(D) None of the above

7. Who is the person you have to give importance under the company’s checklist before
making call to the consultant. ( )
(A) Managers
(B) Employees
(C) Customer
(D) All of the above

8. What is one of the most significant inhibitors in customer preference while

purchasing perishable items in retail? ( )
(A) Proximity of markets
(B) Customer preference to brands
(C) Both (A) and (B)
(D) None of the above
9. The objectives in corporate governance are ( )
(A) Growth

EEE IV Yr I Sem Page 15

 (B) Stability
(C) Shareholders value maximization
(D) All of the above
10. The word________denotes a function, a task, a discipline. ( )

(A) Management
(B) Leadership
(C) Motivation
(D) None of the above
UNIT-2

1. The concept of SBU includes ( )

(A) Unrelated products and businesses that are separated,
(B) The fact that each SBU has its own CEO
(C) A scientific method of grouping the business
(D) All of the above
2- The factors coming under philosophy of scientific management are: ( )
(A) Co-operation
(B) Maximum output
(C) Harmony
(D) All of the above
3- Advantage of delegation of authority results in prompt ________. ( )
(A)Understanding
(B) Decision making
(C) Both (A) and (B)
(D)None of the above
4- Costliness of the ________ is the overriding factor determining the extent of
decentralization. ( )
(A) Decision
(B) Staffing
(C) Controlling
(D) Managing
5- Which law states that ‘you get what you deserve and not what you desire’? ( )

(A) Law of destiny

(B) Law of Karma
(C) Law of vision
6- Positive motivation makes people willing to do their work in the best way they can
and improve their ________. ( )
(A) Skills
(B) Performance
(C) Both (A) and (B)
(D) None of the above
7-______ is a tool for corporate governance. ( )

EEE IIIYr I Sem Page 16

(A) Management
(B) Communication
(C) Coordination
(D) All of the above

8-Who is the father of the three-need theory? ( )

(A) Vroom
(B) McClelland
(C) Peter f. Ducker
(D) None of the above
9-The non-financial type of motivators would be ( )

(A) Encouragement
(B) Freedom
(C) Recognition
(D) All of the above
UNIT-3

1-Fredrick Winslow Taylor’s Mechanism of Scientific Management includes ( )

(A) Scientific task setting

(B) Planning the task
(C) Standardization of tools and equipments
(D) All of the above
2- Under the principles of effective ______, it is said that never delegate and disappear.
( )
(A) Delegation
(B) Management
(C) Organisation
(D) Centralisation
3- The higher the ________ level of the employee, the lower the job satisfaction. ( )
(A) Managerial
(B) Educational
(C) Satisfaction
(D) None of the above
4-________ is the result of human limitation to the span of management. ( )

(A) Delegation
(B) Satisfaction
(C) Motivation
(D) Development

UNIT-3
1. The external factor(s) that limit control is (are) ( )

EEE IV Yr I Sem Page 17

 (A) govt. policies
(B) Market changes
(C) Economic changes
(D) All of the above
2. Communication barrier(s) in the international environment is (are) ( )
(A) Loss by transmission
(B) Loss by poor retention
(C) Poor listening
(D) All of the above
[Link] is a creative and________process. ( )
(A) Systematic
(B) Continuous
(C) Long
(D) None of the above
4. The old control technique(s) which were used through years is (are) ( )
(A) Unity of policies
(B) Break-even analysis
(C) Budgetary control
(D) All of the above
5. What does a mission statement specify that the organization will achieve? ( )
(A) Goals
(B) Profit
(C) Both (A) and (B)
(D) None of the above
UNT-4

1. I nmanagement process, the most misinterpreted word is ( )

(A) Organizing
(B) Delegating
(C) Controlling
(D) Planning
2. The department(s) that an event management company will have is (are) ( )
(A) Creative
(B) Production
(C) Client servicing
(D) All of the above

3. Who said, “Management is a multiple purpose organ that manages a business,

manages a manager and manages workers and work”? ( )

(A) Harold Konntz

(B) Peter Drucker
(C) Kenneth O ‘Donell
EEE IIIYr I Sem Page 18
(D) Anonymous

4. Under mechanism of scientific management, scientific task setting includes: ( )

(A) Time study

(B) Motion study
(C) Method study
(D) All of the above

5. Management as a discipline is the function of________ ( )

(A) Science
(B) Art
(C) Creativity
(D) (D) All of the above

UNIT-5

1. Which theory assumes that people are naturally lazy and will avid work and
responsibilities if possible? ( )

(A) Theory X
(B) Theory Y
(C) Theory Z
(D) None of the above

2. Who is the person you have to give importance under the company’s checklist before
making call to the consultant. ( )

(A) Managers
(B) Employees
(C) Customer
(D) All of the above

3. What is one of the most significant inhibitors in customer preference while

purchasing perishable items in retails? ( )
IV. WEBSITES:

1. [Link]
2. [Link]
3. [Link]/principlesmanagement/.../1-1-introduction-to-principles-of-manage...
4. [Link]
5. [Link]
XV. EXPERT DETAILS:

EEE IV Yr I Sem Page 19

 1. Peter Ferdinand Ducker American management consultant, educator, and author,
whose writings contributed to the philosophical and practical foundations of the
modern business corporation. He was also a leader in the development of
management education
2. ADAM SMITH
Adam Smith was an 18th-century philosopher renowned as the father of modern economics,
and a major proponent of laissez-faire economic policies. In his first book, "The Theory of
Moral Sentiments," Smith proposed the idea of the invisible hand—the tendency of free
markets to regulate themselves by means of competition, supply and demand, and self-
interest.
XVI. JOURNALS (National & International):
1. International Journal of Economics & Management Sciences
2. Arabian Journal of Business and Management Review
3. Journal of Entrepreneurship & Organization Management
XVII. LIST OF TOPICS FOR STUDENT SEMINARS:
1. Group Dynamics
2. Job Satisfaction
3. Job Analysis
4. Job Enrichment
5. Knowledge Management
6. Motivation
7. Time Management
8. Employee Engagement
9. Personality
XVIII. CASE STUDIES / SMALL PROJECTS:
1. Performing case study on current management practices in industries.
2. Designing organizational structure for any small organization.
3. Designing product layout for any small organization.
4. Case study involving value analysis in an industry.
5.

EEE IIIYr I Sem Page 20