unifi Home Campaign T&C

SPECIFIC CAMPAIGN TERMS & CONDITIONS

YEAR END PROMO CAMPAIGN

A. Year End Promo campaign

These Specific Terms and Conditions for Year End Promo Campaign (“Specific
Campaign T&C”) must be read together with the General Terms and Conditions for
unifi Home Fibre broadband and General Campaign Standard Terms and Conditions,
as available in www.unifi.com.my (subject to further changes, at TM’s absolute
discretion, without prior notice to Customer). In the event of any discrepancies, this
Specific Campaign T&C shall prevail over such discrepancies only. Other terms that
are not affected shall remain as is. TM reserves the right to vary, supplement, delete,
amend or modify this Specific Campaign T&C, from time to time without prior notice.
By participating in the Campaign, all participants are deemed to have read, understood
and agree to be bound by the terms and conditions herein and further agree that any
decision by TM in relation to every aspect of the Campaign, shall be final, binding and
conclusive.
a) The Year End Promo Campaign (“Campaign”) is organized by Telekom
Malaysia Berhad (“TM”). The Campaign is offered to new and existing customer
who subscribes to selected unifi Home plans as below:
unifi Home Plan Description Price
Plan
unifi 300Mbps • Speed: 300Mbps (Download) / 50Mbps RM 199/month
(Upload)
• Voice: Free 600 min. Beyond: 10sen/min
F2M, Free F2F
• Content: Ultimate & Free 100 VOD (via unifi
TV Media Box - STB)
unifi 100Mbps • Speed: 100Mbps (Download) / 50Mbps RM159/month
+ TV bundle (Upload)
• Voice: Free 600 min. Beyond: 10sen/min
F2M, Free F2F
• Content: Ultimate (via unifi TV Media Box -
STB)
unifi 100Mbps • Speed: 100Mbps (Download) / 50Mbps RM129/month
(Upload)
• Voice: Free 600 min. Beyond: 10sen/min
F2M, Free F2F
• Content: Varnam / Aneka / Ruby ( via HE) -
unifi playTV app
unifi 30Mbps • Speed: 30Mbps (Download) / 10Mbps RM139/month
VDSL (Upload)
• Voice: Free 600 min. Beyond: 10sen/min
F2M, Free F2F
• Content: Ultimate & Free 100 VOD (via STB)
unifi 30Mbps • Speed: 30Mbps (Download) / 10Mbps RM89/month
unlimited (Upload)
• Voice: 20sen/min
unifi Home Campaign T&C

• Content: HESA (14 Free channels) via unifi

playTV app
unifi 50Mbps • Speed: 50Mbps (Download) / 10Mbps RM99/month
unlimited (Upload)
• Voice: 20sen/min
• Content: HESA (14 Free channels) via unifi
playTV app

b) The Campaign shall commence from 1st October until 31st December 2019 and
customer will enjoy the monthly waiver on recurring basis from the date of
activation of service until 31st December 2019 (“Campaign Period”) only.
c) For new application, unifi minimum contract period is 24 months and the
waiver for the monthly recurring charges will be reflected in customer’s first TM
bill upon successful activation.
d) For existing unifi customers, the current unifi contract period will be renewed
to 24 months by either applying to maintain, upgrade or downgrade the current
unifi plan and thereafter qualify to enjoy the Campaign upon service activation.
The waiver on the monthly recurring charges will be reflected in the next or
subsequent TM bills depending on the activation date. However, customer still
need to pay the pro rate charges of the current unifi plan before the activation
date. Details of the applicable charges will be reflected in TM bill.
e) The monthly waiver is applicable to service charges of high speed internet plans
as illustrated above, voice, content and other Value Added Services such as
Voice Pack 20, Home Gadget Protection and Voice IDD only EXCEPT for call
usage, One Time Charge, CCTV, unifi basic 60GB, unifi lite, unifi air, unifi
mobile and unifi services under Smart Partnership plan and Video On
Demand which will be charged as per existing charges. Details of the
applicable charges will be reflected in TM Bill.
f) Customer may submit application at all TM sales channelmyunifi apps,
unifi.com.my, Live Chat, TMPoint, TAD/reseller, and TM staff.
g) Starting from 1st January 2020, customer’s will be charged with full charges as
per the unifi plan and other add on subscribed.
h) The Campaign is eligible for customer with active account status only (no
outstanding), no pending order and upon successful activation.
i) Existing unifi customer who apply to upgrade or downgrade from current plan
unifi plan, TM will not supply new equipment (DECT phone, Residential
Gateway or BTU and etc).
j) In the event of early termination within the contract, customer will have to pay
the remaining months balance as penalty.
k) For any application through TM Staff, upfront payment of RM100 is imposed for
Malaysians and RM500 for foreigners. Kindly ensure prompt payment to avoid
service interruption and be disqualified from the Campaign.
unifi Home Campaign T&C

l) Except for the specific terms and conditions for the Campaign stated herein, all
other terms and conditions for unifi Home Fibre Broadband, Value Added
Service terms & conditions and General Campaign terms and conditions shall
continue to apply.

m) Further enquiries relating to the Campaign can be channeled to TM Live Chat

at unifi.com.my/chat, tweet us @helpmeunifi, message us at
facebook.com/weareunifi for assistance or visit any TMpoint outlets nationwide.

[End]

Revised on 1 October 2019

unifi Home Campaign T&C

GENERAL CAMPAIGN TERMS & CONDITIONS

B. General Campaign Standard Terms and Conditions (“Standard Terms”)

1. Introduction
We may run certain campaign, contest or giveaway (“Campaign or Contest” where
applicable) once a while. When you participate in any Campaign, you must make sure
you read this Standard Terms. IN THIS STANDARD TERMS, YOU WILL FIND
IMPORANT INFORMATION ABOUT CAMPAIGN, INCLUDING WHAT WE CAN DO,
AND HOW WE LIMIT OUR LIABILITY. IT IS, THEREFORE, IMPORTANT YOU READ
THIS STANDARD TERMS CAREFULLY BEFORE YOU PARTICIPATE SUCH
CAMPAIGN.
Specific terms relating to web Campaign will be set out separately in the Specific
Terms and Conditions (“Specific Terms”). You should read the Specific Terms as well.
The Specific Terms will specify, amongst others, (a) name of Campaign, (b) brief
description of Campaign, (c) the mechanism/entry procedure, (d) eligibility, (e)
Campaign period, (f) prize, and (g) collection period of the prize. You must comply
strictly to each and every of the terms and conditions set out in the Specific Terms.
WHEN YOU ENTER INTO CAMPAIGN, WE WILL ASSUME THAT YOU HAVE
READ, UNDERSTAND AND AGREE TO BE BOUND BY THES STANDARD TERMS
AND THE SPECIFIC TERMS (COLLECTIVELY KNOWN AS “CAMPAIGN TERMS”)
IN ITS ENTIRETY.
All capitalized words not defined in Campaign will have the same meaning ascribed in
our Terms of Use. The Campaign is incorporated and forms part of our Terms of Use.

2. Our Rights to make Changes

WE CAN CHANGE ANY TERMS IN THE CAMPAIGN AT ANY TIME WITHOUT
NOTICE. AS SUCH, YOU SHOULD LOOK AT CAMPAIGN TERMS REGULARLY.
WHEN CHANGES ARE MADE, IT WILL BE EFFECTIVE IMMEDIATELY UPON
POSTING ON OURPROPERTY. YOU UNDERSTAND AND AGREE THAT IF YOU
CONTINUE TO PARTICIPATE IN CAMPAIGN AFTER THE DATE ON WHICH SUCH
TERMS HAVE CHANGED, WE SHALL TREAT YOU HAVE ACCEPTED THOSE
CHANGES.

3. Eligibility
Unless otherwise prescribed in the Specific Terms, you must be at least eighteen (18)
years old at the time of entry. It is not our duty to ensure that you are 18 and above. If
you participated in the Campaign, we shall deem that you are above 18 years old.
unifi Home Campaign T&C

You may find other eligibility criteria for participating in the Campaign in the Campaign
Specific Terms and Conditions.
4. Charges
You understand and agree that you may incur certain charges to take part in Contest.
Where the mode of entry is via short messaging service (“SMS”) multimedia
messaging service (“MMS”), or when you are required to use data for internet usage,
each Contest entry sent by you may be subject to a premium charges as stipulated in
the Specific Terms. This charges is in addition to the standard fee charged by your
telecommunications service provider. Unless otherwise stated in the Specific Terms,
all costs incurred by you including without limitation, postal charges, Internet Service
Provider (ISP) charges, transport costs, communication charges, accommodation,
meal costs and/or other related costs incurred by you as a result of and/or pursuant to
your participation in Contest shall be solely borne by you. We shall not be under any
obligation to reimburse you for any of such costs and expenses incurred thereof.

5. Suspension
We may suspend your participation, at any point of time, without notice, without
liability, if in our sole and absolute discretion we believe, with or without evidence,
that:-
(a) you are ineligible to participate;
(b) you tamper with the entry process;
(c) you tamper with the Campaign mechanism;
(d) in our sole determination, we believe that you have attempted to undermine the
operation of Campaign by fraud, cheating or deception;
(e) breach the terms and conditions of the Campaign Terms;
(f) you violated any applicable Law; and/or
(g) for any other reasons we deem fit.

We may but have no obligation, in our discretion deems fit, conduct any investigation
regarding the above. Our findings shall be final and conclusive and binding on you and
shall not be questioned by you on any account. If we find that you have committed any
of the above, we shall forthwith, with or without notice, disqualify your participation. In
the event we find that you have not committed any of the above, we may, but do not
have such obligation, allow you to resume in the participation. You shall have no claim
against us, our Affiliate, directors, officers, employees, servants, agents, assignees,
sponsors, and/or representative (collectively known as “Indemnified Party”)
whatsoever, that arises during the period of suspension.
We may terminate or suspend the Campaign at any time at our own absolute discretion
in which case, we may elect not to award any prize. Such termination or suspension
will not give rise to any claim by you against the Indemnified Party, regardless of the
situation. If the Campaign is resumed, you shall abide by our decision regarding
resumption of the Campaign and disposition of the prizes.
unifi Home Campaign T&C

6. Disqualification
Notwithstanding Clause 5 above, we shall be entitled to forthwith reject or refuse any
participation, or revoke the prize for any reasons whatsoever. Our decision is final and
you have no right to question our decision.
You understand that, your entry to the Campaign will be automatically disqualified, or
we may revoke the prize (at any stage of the Campaign) in any one of the following
situations (including but not limited to):-
(a) information and/or details provided is not accurate and complete;
(b) you fail to provide any proof of information and/or details upon our request;
(c) you are ineligible or fails to meet any of the eligibility criteria;
(d) your Campaign entry is received by us after the closing date;
(e) you tamper with the mechanism of the Campaign, and/ entry process;
(f) you violated any applicable laws or regulations;
(g) incomplete, indecipherable, illegible or incorrect entries or any entry which violates
the Campaign Terms;
(h) in our sole determination, we believe that you have attempted to undermine the
operation of the Campaign by fraud, cheating or deception;
(i) where traveling is involved, you do not have the necessary visa or traveling
documents; and/or
(j) for any other reasons we deem fit.

In the event of a disqualification after the prize has been awarded, we reserve the right
to demand for the return of the prize or payment of its value from you.

7. Your Representation and Warranties

You represent and warrant to us the following:-
(a) unless otherwise prescribed in the Specific Terms you are above 18 years of age
at the time of entry;
(b) all information furnished by you to us are true, current, complete and accurate in
every material aspects and are not false, misleading, deceptive, defamatory and/or
unlawful and we may but have no obligation, whether express or implied, to verify the
accuracy and authenticity of any information provided by you;
(c) any of the Material (defined below in Clause 9) submitted is your own original work;
and
(d) the Material submitted to us does not infringe any third party intellectual property
rights.

8. Your Covenants and Undertakings

unifi Home Campaign T&C

You covenant and undertake to us the following:-

(a) you will upon request, provide all information to us, required in connection with or
for the purposes of the Campaign;
(b) agree that if so required by us, you shall make yourself available (without
compensation) for the production, recording and publicity of the Contest during the
such time and production schedule as may be notified by us;
(c) to be interviewed (which may be recorded by us);
(d) taking of still photos, audio and/or visual recording for promotions and publicity use.
(collectively “Recording”);
(e) agree and consent that we have right and absolute discretion to broadcast the
Recording and/or use the slogan, names or nicknames on its website, social media
and/or any other platforms, in whole or in part at our discretion. All copyrights
subsisting in the Recording shall belong to us absolutely;
(f) to abide by the Campaign Terms and agree to cooperate and to follow all directions
given to you;
(g) shall not by act or omission, directly or indirectly bring us and/or the sponsor into
disrepute;
(h) not to publish, or disclose any information in connection with the Campaign or prize
(including without limitation, to any representatives of media in any form whatsoever)
without our prior written consent;
(i) not give any product endorsement, any interviews or be involved in any articles or
reports in respect of the Campaign or the prize with any third party;
(j) you shall not dispute nor make any oral or written complaints, public
announcements or statements on the same whether during or after the Campaign
period; and/or
(k) to abide all other terms and conditions as may be provided by us, and/or our
sponsors.

9. Material Submitted
In the event entry of Contest requires the submission of any text, data, slogan,
drawings, images, pictures, logos, content, photograph, any materials or other creative
works, including voice or video recordings and/or document (collectively, “Material”),
you must own the intellectual property and all copyright of the Material you submitted.
You accept that by sending us the Material, you grant us the permission to use them
in both print and digital form, and to use them on our websites, on our social media,
and/or any other publications in any platform for the purposes of marketing.
Submission of Material must not contain any elements of nudity, pornographic images,
incite hatred, graphic violence, defamatory or libellous statements or material
considered illegal or may contravene the laws of Malaysia or materials likely to tarnish
our image or reputation. We reserve the right to reject any submissions which contain
elements of nudity, pornographic images, graphic violence, defamatory or libellous
statements, or material considered illegal or may contravene the laws of Malaysia, or
materials likely to tarnish our image or reputation.
unifi Home Campaign T&C

10. Equipment Used by us

Sometimes, we may use certain consumer electronic device (including without
limitation smartphones, personal computers, tablets) (collectively, “Equipment”) for
your temporary use during the Campaign. You understand that the Equipment belongs
to us and in no way ownership shall be transferred to you. When the Equipment is in
your possession, you understand that you have a duty to keep it safely and take proper
care of the Equipment until such time as it is returned to us at the end of the Campaign,
or upon request. While the Equipment is in your possession, you shall be held
responsible for anything that happens to the Equipment including lost and/or damage
whereupon you shall replace a new one for us.

11. Sponsor
Certain prize may be provided by our sponsor and may have certain special terms and
conditions attached to it. The prize is subject to such terms and conditions and winner
must comply with such terms and conditions before they are awarded such prize.
12. Prize
This section applies to all winners or as long as you are receiving a prize from us. All
prizes must be collected within the collection period and at such collection venue as
set out in the Specific Terms. Failure to claim prizes within the collection period shall
result in the prizes being forfeited by us, and the Indemnified Party shall have no
liability towards you in any respect, whatsoever.
Where the prize awarded is a non-cash prize, you shall not be entitled to redeem the
same for cash or other alternatives. We do not guarantee the availability of non-cash
prize and we shall be entitled to replace and/or substitute such prize with any other
prize(s) of similar value as determined by us, our agent, assignee, or sponsor at our
sole and absolute discretion.
Where the prize, is a cash prize, we shall be issued the cash prize in the form of a
cheque or debit to your account or in any way we deem fit. You are responsible for all
related banking charges (including outstation cheque charges) imposed by banks in
clearing your cheque.
All prizes are strictly not transferable, assignable exchangeable or redeemable by you
in any other form or manner other than that specified by us. All specific or special terms
and conditions that are attached to the prize (whether by us, our agent, assignee or
sponsor must be adhered to strictly by you. Prizes must be claimed in person unless
we prescribe other mode of collection. In special situations, and subject to our absolute
discretion, winner may nominate a designated representative to collect the prize. The
representative will be required to present written authorisation from you and
identification which includes a photograph of yourself and your representative.
If we elect to post the prize to you, we shall take no responsibility for the safe and
effective postal delivery of the prize.
unifi Home Campaign T&C

You are responsible for any and all taxes payable as a result of a prize being awarded
or received (if applicable) by you.
In the event you choose not to accept the prize, the prize shall be forfeited and we
shall deal with such prize in such manner as we deem fit in our absolute discretion.

13. Indemnity, Limitation of Liability and Waiver

Participation of the Campaign is entered into at your own risk without any warranty of
any kind express or implied. At the same time, all prizes are accepted entirely at your
own risk and are awarded by us, our agent, assignee and/or sponsor without any
warranty of any kind express or implied. Where applicable, you may be required to
execute a deed of release and indemnity in a form prescribed by us, and you agree to
execute such release and indemnity in order to participate in the Campaign and/or
receive the prize.
In the event the Campaign and/or prize involves the consumption of food, product
sampling and/or any form of participation, trip or travelling (collectively known as
“Participation”), you are aware that during such Participation, whether in civilized or
remote area or by any mode like aviation, land transport (which includes but not limited
to rail, road, off-road transport) and ship transport entails an inherent risk factor such
as illness, injury and/or death which may be caused by any act, omission and/or
negligence of others, self, forces of nature or other known or unknown factors.
You recognize that such risks may be present at any time before, during and after the
Participation and you agree to participate, whether or not, such participation is under
our arrangement or otherwise by our associate, agency or any third parties.
You are also aware that medical services or facilities may not be readily available or
accessible during some or all the time during such Participation.
You will assume full responsibility of obtaining your own insurance with any insurers
to cover all of your needs that is intended to cover without limitation medical expenses,
delay baggage, travel delay due to weather, trip interruption, accidental death injury
or disablement, or any losses incurred during such Participation, either within Malaysia
or internationally.
In consideration of your participation of the Campaign and/or acceptance of the prize,
you acknowledge and agree that the Indemnified Party shall not be responsible or
liable for, and release and forever discharge the Indemnified Party from any claim,
liability, damages, cost, loss or expense whatsoever caused in respect of but not
limited to:-
(a) any injury or health problems happens to you (including nervous shock) and
including any injury or health problems resulting in mental or physical illness whether
temporary or permanent and injury or health problem resulting in death;
(b) loss of earnings or earning capacity;
(c) any impairment of enjoyment of life;
(d) loss of or damage to personal property and personal belongings;
unifi Home Campaign T&C

(e) pain and suffering;

(f) death; and/or
(g) any loss of any other kind whatsoever arising out of such Participation.
The releases contained in the foregoing paragraphs shall operate in respect of any
injury, death, loss and/or damage sustained or suffered howsoever caused, including
any injury, death, loss and/or damage due to the act, omission, negligence, lack of
reasonable foresight, lack of reasonable care or failure to take adequate precaution
by the Indemnified Party.
You hereby agree to fully indemnify, defend and hold the Indemnified Party harmless
against any loss, claim, liability, writ, summons, suit, action, proceeding, judgment,
order, decree, damages, costs, fees, expenses (including but not limited to court costs,
reasonable legal fees and expenses), damages and all costs and expenses of any
nature arising out of any breach of representation, warranty or undertaking or your
participation in the Campaign, acceptance of the prize or by such Participation.
The Indemnified Party shall not be held responsible for:-
(a) any problem, loss or damage of whatsoever nature suffered by you or any party
due to any delay or failure in sending a Campaign entry as a result of any network,
communication, ISP or system error, interruption;
(b) any problem, loss or damage of whatsoever nature suffered by you or any party
due to any delay or failure in receiving your Campaign entry whether or it is
experienced by us or your telecommunication service provider;
(c) any problem, loss or damage occurs as a result of downloading of any material in
the Campaign;
(d) any error (including error in notification of Campaign winners), omission,
interruption, deletion, defect, delay in operation or transmission, communications line
failure, theft, destruction, alteration of, or unauthorized access to entries, or entries
lost or delayed whether or not arising during operation or transmission as a result of
server functions, virus, bugs or other causes outside our control; and/or
(e) any failure on our part to perform any of our obligations in respect of the Campaign
and this Campaign Terms, rules and regulations where such failure is caused by any
reasons or circumstances beyond our control.

We shall not be liable for any failure to comply with our obligations where the failure is
caused by something beyond our reasonable control. Such circumstances shall
include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial
dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents,
supervening legislation or any circumstances amounting to force majeure.

All rights and privileges herein granted to us are irrevocable and not subjected to
rescission, restraint or injunction under any and all circumstances. You shall have no
right in any circumstances, to injunctive relief or to restrain or otherwise interfere with
the organization of the Campaign, the production, distribution, exhibition and/or
exploitation of the Campaign.
unifi Home Campaign T&C

We shall not be liable to you for any expenses incurred, wasted expenditure, loss of
revenue, loss of profits, loss of anticipated savings or business, pure economic loss,
loss of data, loss of goodwill, loss of value of the prize, loss of use of our Service, loss
of use of our Platform, loss of opportunity or expectation loss, and any forms of special,
indirect, punitive or exemplary loss or damages, and any penalties or fines imposed
by the Appropriate Authority, (even if such loss arises directly, naturally or in the usual
course of things from any breach, action or inaction in question).

14. Our Decision

The criteria for the selection of winner shall be as set out in the Specific Terms.
Notification of winner will via the means as set out in the Specific Terms. Our decision
on all matters relating to the Campaign (including without limitation, the selection of
Campaignant, play of the Campaign, selection of winner, and/or any resolutions made)
shall be final and absolute and binding on you. No discussion, correspondence,
enquiry, appeal or challenge in respect of any decision made by us will be entertained.

15. Successors and Assign

You hereby agree that the obligation specified herein shall be binding upon you
personally as well as your heirs, executors and administrators. In the event it involves
any form of participation, trip or travelling, this would include all members of your family
and any minor accompanying you.
We shall be entitled to assign or sub-license the whole or any part of its rights
hereunder to any third party as may be determined by us. You do not have any such
rights.

16. Language
If this Campaign Terms or any part thereof is translated into any other languages and
there is any conflict between this English version and any other language version of
this Campaign Terms, the English version shall prevail.

17. Severability
In the event any provision of this Campaign Terms is held by a court of competent
jurisdiction to be invalid, illegal or unenforceable in any respect, the validity, legality
and enforceability of the remaining provisions contained herein shall not, in any way,
be affected or impaired hereby.

18. Governing Law

unifi Home Campaign T&C

The Campaign Terms is governed by the laws of Malaysia without regard to principles
of conflicts of law, you and we submit to the exclusive jurisdiction of the courts of
Malaysia, and you waive any objections on the ground of venue or forum non-
conveniens or any similar grounds.

[the remaining of this page is left blank intentionally]