(Applicable to the batch of students admitted in the academic year 2016-17 and onwards)
M.Com. (CBCS) FACULTY OF COMMERCE, OU
SEMESTER–I ORGANISATION THEORY AND
BEHAVIOUR
PAPER CODE: COM 3: Core-III Total Marks: 80+15+05=100
THPW: 5; Credits: 4 ESED: 3 HRS
OBJECTIVE: to familiarize the students with the concepts and dimensions of Organization Theory.
UNIT-I: INTRODUCTION:
Organization: Definition – Organisation Theories: Classical Theory- Features – limitations. Neoclassical
Theory – features – limitations. Contemporary Organisation Theory – features- limitations. Systems
Approach – Contingency Approach.
Organisational Behaviour (OB): Features – Scope – Fundamentals Concepts of OB – Challenges and
Carreer Development for OB – Contributing disciplines to the OB.
UNIT-II: UNDERSTANDING INDIVIDUAL AND GROUP BEHAVIOUR:
Individual Behaviour: Personality Determinants – Big five Personality factors – Learning Theories. The
Perceptual Process – Factors influencing perception – Internal & External; Attitudes and Behaviour-
Attitude Formation and Attitude Change.
Group Behaviour: Fundamentals of Groups – Stages of Development- Important Factors influencing
Team Effectiveness – Cohesiveness – Norms – Decision Making.
UNIT- UNIT-III: MOTIVATION, MORALE AND CULTURE:
Motivation: Theories of Motivation – Motivational Processes - Content Theories (Maslow, Herzberg,
McCleland) – Process Theories (Adam, Victor, Vroom and Lawler and Porter) – Learning and
Reinforcement Theory.
Morale: Factors influencing Morale.
Organisational Culture: Concepts – Forming a Culture – Sustaining a Culture – Changing a Culture.
UNIT-IV: ORGANISATIONAL POWER & POLITICS - CONFLICT - COMMUNICATION:
Power and Politics: Power Bases – Dependency – Individual Versus Organisational Power – Political
process in Organisation – Factors contributing – Techniques of Organisational Politics – Managing
Political Behaviour.
Conflict: Transition in Conflict Thought – Functional and Dysfunctional Conflict – Process of Conflict –
Managing Conflict.
Communication: Significance – Process – Formal and Informal Communication – Barriers to
communication – Improving Communication Skills – The Human Impact of Computer – Mediated
Communication.
UNIT-V: LEADERSHIP AND CHANGE:
Leadership: Introduction – Leadership and Management – Leadership Styles.
Theories of Leadership: Traits – Behavioral Model (Managerial Grid) – Contingency (Feilder, Path
goal, Tri-dimensional – Inspirational approaches.
Change: Challenges contributing to Change – Types of Change Approaches – Contemporary Issues in
Change.
SUGGESTED READINGS:
1.Robins P.Stephen & Judge: Organizational Behavior, 12/e PHI, New De1hi; 2.Greenberg and Baron:
Behaviour in Organisation; 3.Daft: Organisation Theory and Design, Thomson; 4.Fred Luthans:
Organizational Behavior, Me Graw Hill, New Delhi; 5.Nelson: Organisational Behaviour, 3e, Thomson;
6.Aswathappa: Organizational Behavior, Himalaya Publisher; 7.Jones G R :Organizational Theory,
Pearson Education, New Delhi; 8.Shashi Gupta & Rosy: Organisation Behaviour—Kalyani Publication;
9.Hellriegel: Organisational Behaviour, 10e, Thomson; 10.Sharma VVS: Organisational Behaviour, Jaico
Publication.