BITS, PILANI – K. K.
Birla Goa Campus
Second Semester 2016-2017
COURSE NO: ECON F435 COURSE TITLE: Marketing Research
Test 2 Maximum Marks: 20
Date: 27-03-2017 Time: 2 - 3 PM
Answer all questions
1. (a) Differentiate between balanced scale and unbalanced scale with example. [2]
(b) Differentiate between sampling error and non-sampling error. [2]
(c) Suppose an insurance company wants to ascertain the customer perception towards the company.
Construct semantic differential scale measure customer attitude with minimum of four dimensions [2]
2. Indicate giving reasons the scale of measurements for the following variable(s): [4]
(a) Geographical area
(b) Sensex
(c) Preferences
(d) Religion
3. Identify type of sampling method in each of the following [4]
a) A Researcher visited nearby shops to find out what brand of vegetable oil people are buying
b) Test markets selected to determine the potential for the new product
c) Collecting data from every alternative customer visiting retail store
d) Collecting data from referrals provided by initial respondents
4. An automobile manufacturing firm is bringing out a new model. In order to map out its advertising
campaign, it wants to determine whether the model will appeal most to a particular age group or equally
to all age groups. The firm takes a random sample from persons attending preview of the new model and
obtained the results summarized below.
Persons/Age Under 20 20-39 40-59 60 and over
group
Liking the car 146 78 48 28
Disliking the car 54 32 32 62
What conclusion would you draw from the above data? Use 5% significance level Also determine the
strength of association between model appeal (like/dislike) and age group [6]
Chisquare (critical) At 1degree of freedom At 2 degree of freedom At 3 degree of freedom
value at 5% significance
3.84 5.99 7.81
level
______________________________The End_______________________________________