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‫‪communication definition , types ,‬‬ ‫موضوع البحث‬
‫‪methods , and levels‬‬
‫‪communication definition , types ,‬‬ ‫عنوان البحث‬
‫‪methods , and levels‬‬

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 Subject: communication definition , types , methods , and levels

Objective:
1- Definition of communication
2- Types of communication
3-methods of communication
4- levels of communication

Introduction:
communication is the act of conveying meaning from one entity or group to another
through the use of mutually understood signs , symbols and semiotic rules. The
formation of communicative motivation or reason . Communication process
involves understanding sharing and meaning and it consist of essential elements as
source message , channel and receiver .

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Definition of communication:
Every correspondence requires (at least) one author, one message and one receiver.
It may sound simple, but communication is actually a very complex subject. The
delivery of the message from the source to the receiver may be influenced by a
broad variety of factors. Those include our feelings, the cultural environment, the
tool used to interact, and also our position. Complexity is why strong
communication skills are viewed as important by employers around the world:
precise, efficient and unmistakable communication is, in general, incredibly
challenging. As this concept makes clear, communication is more than just the
transmitting of knowledge. The term requires an element of success in conveying
or imparting a message, whether information , ideas or emotions. Therefore, the
correspondence has three parts: the author, the message and the receiver. The
sender 'encodes' a message, usually in a combination of words and non-verbal
communication. It is transmitted in some way ( e.g. in speech or writing) and is
decoded by the recipient. Of course, there may be more than one recipient, and the
complexity of the communication means that each receives a slightly different
message. Two individuals will interpret very different meanings through the use of
words and/or body language. It is quite likely that none of them would have the
same interpretation as the sender. The roles of the sender and recipient are not
distinct in face-to - face communication. The two tasks would go back and forth
with two individuals talking to each other. All sides interact with each other, but in
very discreet forms, such as by eye-contact (or lack of) and general body language.
However, the sender and the recipient are more distinct in written communication.
(1)

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Types of communication:

Visual contact involves the use of words for the transmission of knowledge via
voice or sign language. It is one of the most common types, often used in
presentations, video conferences and phone calls, meetings and one-on-one
conversations. Verbal communication is important because it's efficient. It can be
beneficial to promote spoken contact in both non-verbal and written
correspondence. Here are a few steps that you can take to develop your verbal
communication skills: Using a loud, positive expression. Especially when sharing
facts to a few or a group of people, be sure to use a loud voice to make it easier for
others to understand you. Be confident that your ideas are clear and easy for others
to understand when you speak. Using the active listening feature. The other aspect
of verbal conversation is listening intently and responding to others. Active
listening skills are key to a meeting, a presentation or even a one-on-one
conversation. Doing this will help you grow as a communicator. Evite the waste of
words. It can be enticing, particularly during a lecture, to use filler words such as
"um," "like," "so" or "wow." Although it might sound good to have completed a
sentence or stopped to collect your thoughts, it can also be disruptive to the
audience. Consider approaching a trustworthy partner or relative who will draw
attention to the moments that you're using empty terms. Try replacing them with
breathing when you're tempted to use them. Non-verbal contact involves the usage
of body movements, motions and facial expressions to communicate knowledge to
others. This may be used deliberately and inadvertently. For example, if you hear a
pleasurable or enjoyable idea or piece of information, you might be smiling
unintentionally. Non-verbal contact is useful when attempting to grasp the opinions
and emotions of others. If they exhibit "locked" body language, such as crossed
arms or hunched shoulders, they can feel uncomfortable, frustrated, or nervous. If
they display "open" body language with both feet on the floor and arms on either

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side or on the table, they are likely to feel positive and open to information. Here
are a few steps you may take to improve your non-verbal communication skills:
Note how literally the feelings feel. During the day, when you encounter a variety
of feelings (anything from energized, depressed, excited or frustrated), seek to
figure out when you sense the feeling inside your body. For example , if you feel
anxious, you might notice that your stomach feels tight. Developing self-awareness
of how your thoughts influence your body will allow you greater control of your
outward appearance. Stay mindful of the non-verbal messages. Make an effort to
show positive body language when you feel alert, open and positive about your
surroundings. You may also use body language to help your verbal contact if you
feel uncertain or nervous about details, such as using a furrowed brow. Using body
language alongside verbal contact, such as answering follow-up questions or taking
the presenter away to provide input. Mimic non-verbal interactions that you
consider successful. If you consider other facial gestures or body movements
helpful within a particular situation, using them as a reference while enhancing
your own non-verbal communication. For starters, once you know that when
someone nods their head successfully expresses acceptance and constructive input,
use that during the next meeting where you're thinking the same. Written
communication is the act of writing, typing or printing symbols such as letters and
numbers used to convey information. It is helpful because it provides a reference
record of information. Writing is commonly used to exchange knowledge through
books, pamphlets, journals, emails, notes, and more. Emails and talks are a growing
means of written correspondence at the workplace. Here are a few moves that you
should take to improve your written contact skills: Look for simplicity. Written
communications should be as simple and as clear as possible. While it might be
helpful to include a lot of detail in instruction communications , for example, you
should look for areas where you can write as clearly as possible so that your
audience can understand. Don't rely on tone for that. Because you don't have the
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nuance of verbal and non-verbal communication, be careful when you try to
communicate a certain tone when writing. For eg, attempting to express laughs,
sarcasms, or anticipation may be interpreted differently based on the audience.
Instead, try to keep your writing as simple and plain as possible and follow up with
verbal communications where you can add more personality. Please take the time to
check your published correspondence. Putting out time to re-read your e-mails,
correspondence or notes will help you find errors or chances to do something
special. For important communications or those to be sent to a large number of
people, it might be helpful to have a trusted colleague review it as well. Hold a
writing file that you find useful or fun. When you get a newsletter, email or report
that you find especially useful or important, save it as a guide while conducting your
own correspondence. Building methods or styles that you like can help you improve
over time. Visual communication is the act of using photographs, art, drawings,
sketches, charts and graphics to convey information. Visuals are often used as an aid
during presentations to provide a useful context in addition to written and/or verbal
communication. Because people have different learning styles, visual
communication may be more helpful for some to consume ideas and information.
Here are a few steps that you can take to develop your visual communication skills:
Tell other individuals before adding graphics. If you are considering sharing visual
help with your presentation or email, consider asking others for feedback. Using
graphics may also make ideas vague or overwhelming. Having a third-party
viewpoint will help you determine if a image brings value to your conversation.
Write of the target. Be sure to include visuals that your audience can easily
understand. For example, if you're showing a map of unknown details, make sure to
take the time to clarify what's going on in the graphic and how it applies to what
you're doing. You should never use sensitive, offensive, violent or graphic visuals in
any form whatsoever. For develop your leadership abilities, set your professional
targets and progress on the tasks you intend for learn step by step. This could be
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useful to communicate with trustworthy peers , supervisors or advisors to determine
which areas will be better addressed first.(2)

methods of communication:

Standard methods of communication are to be spoken or written by the sender and

to listen or read the receiver. Much of the conversation is visual, with one
individual communicating and others listening. However, other modes of
correspondence do not specifically include spoken or written words. Non-verbal
communication (body language) consists of movements, motions, and other forms
of physical presence that, together with facial expressions (such as smiling or
frowning), may be effective ways of conveying messages. Sometimes a person's
body may be "talking" even as he or she remains silent. And as people talk, their
actions will also suggest things that are different than what they mean. A mixed
communication happens when a person's expressions convey a meaning, while he
or she expresses something entirely non-verbally. While technology such as e-mail
has reduced the value of non-verbal contact, the majority of corporate contact still
takes place through face-to - face interaction. Each verbal communication comes
with a non-verbal portion. Receivers perceive signals by taking the sense of
anything visible. If non-verbal cues are compatible with spoken signals, they work
to validate signals. But when these verbal and nonverbal messages are inconsistent,
they create confusion for the receiver. Management actions are particularly
significant because subordinates place more trust in what managers do than what
they say. If behavior is compatible with cooperation, a feeling of mistrust can
impede the efficacy of any potential social interaction. Since a substantial portion
of a manager's day is spent communicating to other managers and staff, the
willingness to communicate and listen is essential to performance. For example,

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oral communication skills are used when a manager must make sales presentations,
conduct interviews, conduct employee assessments and hold press conferences. In
general, managers prefer to rely on oral communication because communication
tends to be more complete and more thorough when speaking in person. In face-to -
face interactions, a person can judge how the other party responds, receive
immediate feedback, and answer questions. Generally speaking, citizens prefer to
believe that communicating to others personally is more trustworthy than getting a
written letter. Face-to - face contact requires not just the exchanging of sentences,
but also the likelihood of non-verbal interactions. Nevertheless, visual conversation
has its disadvantages. This can be ambiguous, because both parties get the same
word. And while oral communication is valuable for conveying the points of view
of others and for promoting transparency that allows citizens to connect, it is a poor
method for enforcing legislation or providing orders when there are several
concrete issues involved. Here are two of the most essential skills for successful
oral communication: Active listening to me. Listening makes sense of what is said,
which involves paying attention to, recognizing, and understanding auditory
sensations. Effective listening is involved, allowing the audience to "get inside the
brain" so that he or she can perceive the conversation from the point of view of the
speaker. Effective listeners are doing the following: Create touch with the head.

Appropriate timetable, open time for meetings.

Genuinely, look for information. Evitate getting angry or bullying someone.

To paraphrase the speech you received, in particular to explain the purposes of the
speaker. Hold it quiet. Don't think about taking out gaps or reacting to comments in
a point-to - point way. Tell the explanation query. Should not make intrusive
movements. Constructive reviews from you. Managers often do a poor job of
providing feedback on performance to employees. Managers should do the

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following to provide feedback: Emphasis on individual activities rather than broad
statements Keep input impersonal and goal-oriented Give suggestions as soon as
possible Ask questions to insure the input is heard. Apply constructive
reinforcement to the actions that the receiver may monitor.(3)

levels of communication:

While this is probably the most evident degree of human communication, people
will spend a lifetime attempting to learn it. That degree involves our use of terms
depending on the interpretation of context between the speaker and the audience.
There are several meanings for each of the terms, although none of us have the
exact same interpretation for each phrase. Similar terms invoke various pictures,
experiences, and interpretations for specific individuals. The meaning and
reasoning of the assertion or claim (Aristotle's logos) affect the usefulness of the
receiving letter. In order to communicate effectively on a verbal level, select "right"
words and usage in the context of conversation (including moral , religious, ethnic
and religious differences). Be very clear and concise. Formulate your feelings, if
necessary, to stop rambling. It's an craft in itself. Neurolinguistic programming
(NLP) has brought to the attention of many people the importance of visual cues in
how we communicate.

External signals such as eye contact, motions, actions, behaviors, pacing, stance,
and facial expressions affect how we behave and interact. When employed with
dignity, methods such as "matching and mirroring" people's postures and
movements (and some words too) will improve their receptivity of the speech. To
interact successfully on a social basis, it is important to visually identify with
someone, to link with them through shape and action. It also helps to be aware of
the stance, facial expression, and hand movements. The Auditing Standard of
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Contact. The sound of our speech, including tone, frequency, volume, and tempo,
influences how other people hear and perceive our communications. For eg, easy
talkers may consider it helpful to slow down their expression while talking to a
reflective, introverted individual or risk being unheard of.

Often, how we enunciate, inflect, and stress those terms influences how we
understand the context of what we say. To interact easily at the auditory stage, be
mindful of specific auditory signals, respond to someone in a way that is more like
their own (another type of "matching and mirroring"). Emotional Awareness
Degree. Few people appreciate how our emotional states affect what we
communicate and how the recipient interprets the message. In rhetoric, Aristotle's
pathos was an appeal to the feelings of the viewer. Are you more open to someone
who is optimistic and life-affirming or to someone who is cynical and serious
Enthusiast or repetitive The speaker 's feelings place the audience in a different
frame of mind and affect how the listener interprets what is said. To communicate
effectively on an emotional level, be aware of your emotional state, learn to pause
and release negative emotions before you try to connect with others. Words spoken
with dignity, rage, or fear are seldom well received.(4)

Summary :

Every communication involves one sender , a message and recipient . this may
sound simple , but communication is actually a very complex subject . the
transmission of the message from sender to recipient can be effected by a huge
range of things . these include our emotions the cultural situation , the medium used
to communicate and even our location.

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Reference:

1- https://www.skillsyouneed.com/ips/what-is-communication.html?
fbclid=IwAR1dBqVlg9y88v4TUvZCFEy4Hw_tDVgp4LZ3s2HNnCIMLPcS027aMmV7X5I

2- https://www.indeed.com/career-advice/career-development/types-of-communication?
fbclid=IwAR2d-LtDaepp5USLnsqVS1tTGWrbFePHiJXE8Sg6QMrBQaI4INZgVwRPtRI

3- https://www.cliffsnotes.com/study-guides/principles-of-management/communication-and-
interpersonal-skills/methods-of-communication?
fbclid=IwAR373H7FceMvtgzBPOClmq_pxhdjUrxlEK2pqVTaMFnUKYVsTYqYCjoF7gM

4- https://scottjeffrey.com/five-levels-of-communication/?
fbclid=IwAR0h2DwiK6al1lyySJJLskyddG2XJmD6JgAO7YajgOUoSJJ6mwpb3QOR_BA

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