TRANSPORTATION

 Destination: The location somebody is trying to get to.

 Fare: The money a passenger has to pay for being transported
(taken to a location).
 Flat fee: This is a fixed price passengers pay, instead of paying for
time or distance traveled. (Many hotels and some car services have a flat
fee for getting to and from airports.)
 Recreational: For fun. Swimming in a pool can be recreational.
Tourist attractions are recreational.
 Concession stand: A place in or around an attraction where
visitors can purchase drinks, snacks or food. Also known as snack
bars. In British English, these can be called snack kiosks.
Itinerary: A schedule, or a list of planned routes (ways to get
somewhere) or events. A travel agent creates itineraries for his clients.
Package deal: A special deal that includes more than one purchase, and
is usually cheaper than buying them separately. You might get a package
deal for a flight and a hotel together, for example.
Tour Guide
 Monument: A public sculpture or display that honors a person or
event.
 District: A certain area in a city or a town, often known for
something specific. New York’s fashion district, for example, is famous
for its beautiful and stylish clothes.
 Scenic: Very beautiful and pleasant to look at. For example, “a
scenic view.”

Attractions — places for tourists to see

What attractions should we see while we’re here?
Make sure you go see the Statue of Liberty and the Empire State
Building!
Business district — also called the financial district, this is the center of
the city where most offices are located
Avoid the business district at 5:00 PM. There’s a lot of traffic!
Entertainment district — an area that has lots of clubs, bars, theaters,
etc.
Let’s go to the entertainment district tonight. I’m ready for some fun!
Dining district — an area with a lot of restaurants
You’re looking for a nice restaurant? The dining district is two blocks
away. There are lots of good places to eat!
Custom — something that people do as part of their culture
Can you tell me if I need to tip here? I don’t know the customs of this
country.
Highlight — best part (of something) or an important part of an event or
period of time
The Statue of Liberty was the highlight of our trip.
Scenery — the setting for a place, natural beauty that you see around a
place viewof mountain
The scenery around the city is lovely.
Surroundings — all of the things around you
Be aware of your surroundings at all times so you don’t get lost.
Depart — leave, take off
We’ll depart from the hotel at 11:00 AM.
Arrive — come to a place, reach a destination
We’re going to arrive at the airport in about 15 minutes.
Recommend — give advice, suggest
Can you recommend a good restaurant?
Sit back and relax — a common phrase to tell people to have a good
time
Sit back and relax and we’ll have your drinks out shortly

Amenities
PHRASES book-reserve\check in \out
Double check what you heard
I heard you ask (about flights). Is that correct?
So, you said (you wanted to visit the ruins), right?
Okay, I understand that (your flight leaves at 3 PM). Is that correct?
Clarifying
I’m sorry, I didn’t quite understand that. Can you say that again?
Pardon my English, but I didn’t quite understand that. Can you say that
again?
I’m sorry, but I didn’t catch that. Can you describe what you mean?

Invite your guests to ask questions

Does anyone have any questions?
Yes, sir/ma’am? Do you have a question?
So, any questions
Recommendations
For (authentic cuisine, family activities, etc), I recommend…
My favorite place is…
Personally, I suggest…

Dialogue
Tourist: Excuse me, do you know a good place for ice cream?
Guide: Oh, yes. For really good ice cream, I recommend
“Maria’s.” It’s located about six blocks from here, and it’s my
favorite place.
Personally, I suggest the chocolate cherry flavor, but they’re
famous for their award-winning lemon flavor. I think your
family will like it.
Tourist: Great, thanks!

Providing directions and describing places

Phrases
Turn left
Turn right
Go straight
Stop at the…
Continue until…
Take the (subway, bus, etc.)
Follow the signs for…
Points of reference
At the traffic light
At the next (street, light, block, etc.)
In (five) blocks
Near the (hotel, beach, station, etc.)
On the main plaza
 Recreational: For fun. Swimming in a pool can be recreational.
Tourist attractions are recreational.
 Concession stand: A place in or around an attraction where
visitors can purchase drinks, snacks or food. Also known as snack
bars. In British English, these can be called snack kiosks.
Itinerary: A schedule, or a list of planned routes (ways to get
somewhere) or events. A travel agent creates itineraries for his clients.
Package deal: A special deal that includes more than one purchase, and
is usually cheaper than buying them separately. You might get a package
deal for a flight and a hotel together, for example.
Dialogue
Tourist: Can you tell me how to get to the theater?
Guide: Sure! The theater is near the train station. You need to go
straight down this street for one block. At the next street, turn left.
Continue
until you see a sign for the theater, in about five blocks. If you’re lost,
you can follow the signs for the train station. Does that make sense?
Tourist: Yes, thank you!

A friendly talk (ice breakers)

So, are you enjoying your time in (Paris) so far?
Tell me, what is your favorite part of the city so far?
I’m curious, do you think this city seems friendly?
Tell me, what do/did you think of the (architecture, food, beach, festival,
etc.)?
ROOMS
single bed/twin bed (around 39 x 74 inches) — A twin bed is the
smallest type of bed, where one person can sleep. It’s also sometimes
called a single bed.
 full-size bed (around 54 x 74 inches) — Nowadays, a full-size bed is
usually for one person, but two people could sleep in it (very close
together). These are also called double beds.
queen-size bed (around 60 x 80 inches) — A queen-size bed is bigger
than a full bed, and usually shared by two adults.
king-size bed (around 76 x 80 inches) — A king-size bed is the largest
size of standard beds, and can comfortably sleep two people.

 Check-in / Check-out: The time when a visitor receives (check-in)

or returns (check-out) the keys to their room.
 Room service: A food or other service that is ordered by the visitor
and delivered to their room by hotel staff.
 Vacancy: A room that is available to be rented out to a hotel guest

INSIDE
complimentary — This word means “free.” Often hotels will serve a
complimentary breakfast (included in the cost of your room), or have
complimentary shampoos and soaps in the bathroom.
bathtub — A bathtub is in the bathroom, where people can clean
themselves by taking a bath.
shower — Showers allow people to wash themselves while standing up.
The shower head is the part that sprays water, and the drain is on the
floor, where the water leaves. Most bathtubs have showers in them, but a
standing shower is in a smaller space by itself (without a bathtub).
towel — People use towels to dry themselves off after taking a shower
or a bath. There are also hand towels, which are smaller, and a bath mat
—a towel you put on the floor to stand on.
robes — Some hotels provide robes for guests to wear after they shower.
They are also called bathrobes.
toiletries — Toiletries are small personal items you might use in the
bathroom, such as shampoo/conditioner (for washing hair), soap,
toothbrush and toothpaste (for brushing teeth).
hair dryer — Most hotels will have an electric hair dryer for guests to
use to dry their wet hair after washing it. In standard hotels, hair dryers
are attached to the walls with a cord. These are also called blow dryers.
sink — The sink is where people wash their hands. It has a faucet,
where the water comes out, and a drain, where the water leaves.
soap — Soap is used to kill germs and bacteria when you wash your
hands. It can be either liquid (stored in a soap dispenser) or a solid bar.
Some hotels have both hand soap and body soap.
lamp — Lamps provide extra light somewhere in the room. Guests
might tell you that a light burned out in their lamp, meaning it needs a
new light bulb.
executive desk — Some rooms might come with a desk to sit and write
or work. These are sometimes called executive desks (just a fancier
name, often used in business suites).
kitchenette — This is a mini-kitchen where people can prepare basic
food, usually with a microwave and sink. Most hotel rooms have a mini-
fridge (small refrigerator) that has some beverages and snacks inside. If
guests eat the snacks and beverages, they have to pay for them when
they check out.
coffee machine — Coffee machines in hotel rooms allow guests to
make their own coffee in the morning. Guests might need more filters or
coffee grounds when they run out.
room service — This is a service that lets guests order food or drinks
and have it delivered to their hotel room.
turndown service — This is a service that has housekeepers go into the
room and remake the beds. They might put a mint or chocolate on the
pillow to show the bed has been “turned down.”
curtains — These usually hang from a curtain rod to cover a window.
Curtains can be pulled open or closed to let sunlight in or keep it out.
TV — Most rooms have a TV with a remote control (small hand-held
device used to change the channel or volume). The TV remote might
need new batteries from time to time. Some hotels have a listing of the
local TV channels. There are also often pay-per-view channels or
movies, that guests are later charged for.
safe — This is a small box locked with a combination or key where
guests can keep valuable items locked and secure.
cot — This is a small bed that folds up and rolls on wheels, so it can be
moved into rooms when an extra bed is needed.
pull-out sofa — This is a couch that can pull out into a sofa-bed.
armchair — This is a more comfortable chair with rests for both of your
arms.
linens — These are cloths such as sheets on the bed, pillow cases to
cover the pillows, a blanket to keep warm or a comforter (the thick
blanket on top of a bed). Sheets have a thread count, which tells their
quality/smoothness.
iron and ironing board — When clothes are wrinkled, guests can get
rid of the wrinkles by using an iron with an ironing board.
private jacuzzi — This is a hot tub somewhere inside or attached to the
room. “Private” is the opposite of “public,” and means that this jacuzzi
is just for the people in that room.

Types of Beds and Rooms

Mattress and bed sizes vary from country to country, and from
manufacturer to manufacturer (the company who makes the mattresses).
Below are the standard U.S. bed sizes:
 single bed/twin bed (around 39 x 74 inches) — A twin bed is the
smallest type of bed, where one person can sleep. It’s also
sometimes called a single bed.
 full-size bed (around 54 x 74 inches) — Nowadays, a full-size bed
is usually for one person, but two people could sleep in it (very
close together). These are also called double beds.
 queen-size bed (around 60 x 80 inches) — A queen-size bed is
bigger than a full bed, and usually shared by two adults.
 king-size bed (around 76 x 80 inches) — A king-size bed is the
largest size of standard beds, and can comfortably sleep two
people.
Now that we know the bed sizes, let’s take a look at standard hotel room
types. Be careful though, because these terms are used differently by
different hotels. Check at your hotel to see what each type of room
contains.
 single room — A single room is for one person, and usually has a
full-size bed (double bed).
 double room — A double room usually has space for two guests,
with a double bed (full-size) or queen-size bed.
 twin room — A twin room usually has space for two guests, but in
two separate beds (twin/single beds).
 triple room — A triple room can sleep three guests, either in one
double bed and a single bed, or a different combination of three.
 suite — A suite is bigger than your normal hotel room. In fancy
hotels, suites could even have multiple rooms. You might also see
an executive suite or a family suite.
 connecting rooms — This means that two rooms are connected
together by a door going from one room directly into the other.
Large groups of people or families might ask to be put in
connecting rooms.
 adjoining rooms — Rooms that are next to each other but not
connected by a door.
Room Features
Here are various features that hotel rooms might offer.
 amenities — Amenities is just another way of saying “features,”
often used in the hotel business.
 AC — Air conditioning (usually shortened to “AC”) keeps rooms
cool when the weather is hot.
 heating — When the weather is cold, heating will keep the rooms
and hotel warm.
 bathroom — This is the room where you’ll find a toilet, sink and
shower. Most hotel rooms have their own bathroom attached.
 internet access — If a hotel has internet access, it means guests
can use the internet somewhere inside. They might have Wi-
Fi (wireless internet), which could be free, require a password to
access or cost money to use.
  wireless printing — This allows guests to print from their own
computers to a printer somewhere else in the hotel (without being
connected to the printer with a wire).
 fan — Some rooms might have ceiling fans or electric fans to
move air around in a breeze and stay cool.
 balcony — A balcony is a platform outside that’s enclosed by
some type of railing, connected to the hotel room. Balconies are on
floors higher than the ground level (second floor and higher).
 patio — A patio is a paved area outside (on ground level) that
usually has an outdoor table and chairs.
 smoke-free — If rooms are smoke-free, it means that smoking is
not allowed. Smoking and non-smoking are two other terms used
to describe if smoking is allowed or not.
Inside a Hotel Room
Here are some words that you might need to use when talking about
the inside of a hotel room.
 complimentary — This word means “free.” Often hotels will
serve a complimentary breakfast (included in the cost of your
room), or have complimentary shampoos and soaps in the
bathroom.
 bathtub — A bathtub is in the bathroom, where people can clean
themselves by taking a bath.
 shower — Showers allow people to wash themselves while
standing up. The shower head is the part that sprays water, and
the drain is on the floor, where the water leaves. Most bathtubs
have showers in them, but a standing shower is in a smaller space
by itself (without a bathtub).
 towel — People use towels to dry themselves off after taking a
shower or a bath. There are also hand towels, which are smaller,
and a bath mat—a towel you put on the floor to stand on.
 robes — Some hotels provide robes for guests to wear after they
shower. They are also called bathrobes.
 toiletries — Toiletries are small personal items you might use in
the bathroom, such as shampoo/conditioner (for washing hair),
soap, toothbrush and toothpaste (for brushing teeth).
 hair dryer — Most hotels will have an electric hair dryer for
guests to use to dry their wet hair after washing it. In standard
hotels, hair dryers are attached to the walls with a cord. These are
also called blow dryers.
 sink — The sink is where people wash their hands. It has
a faucet, where the water comes out, and a drain, where the water
leaves.
 soap — Soap is used to kill germs and bacteria when you wash
your hands. It can be either liquid (stored in a soap dispenser) or a
solid bar. Some hotels have both hand soap and body soap.
 lamp — Lamps provide extra light somewhere in the room. Guests
might tell you that a light burned out in their lamp, meaning it
needs a new light bulb.
 executive desk — Some rooms might come with a desk to sit and
write or work. These are sometimes called executive desks (just a
fancier name, often used in business suites).
 kitchenette — This is a mini-kitchen where people can prepare
basic food, usually with a microwave and sink. Most hotel rooms
have a mini-fridge (small refrigerator) that has some beverages
and snacks inside. If guests eat the snacks and beverages, they
have to pay for them when they check out.
 coffee machine — Coffee machines in hotel rooms allow guests to
make their own coffee in the morning. Guests might need
more filters or coffee grounds when they run out.
 room service — This is a service that lets guests order food or
drinks and have it delivered to their hotel room.
 turndown service — This is a service that has housekeepers go
into the room and remake the beds. They might put a mint or
chocolate on the pillow to show the bed has been “turned down.”
  curtains — These usually hang from a curtain rod to cover a
window. Curtains can be pulled open or closed to let sunlight in or
keep it out.
 TV — Most rooms have a TV with a remote control (small hand-
held device used to change the channel or volume). The TV remote
might need new batteries from time to time. Some hotels have
a listing of the local TV channels. There are also often pay-per-
view channels or movies, that guests are later charged for.
 safe — This is a small box locked with a combination or key
where guests can keep valuable items locked and secure.
 cot — This is a small bed that folds up and rolls on wheels, so it
can be moved into rooms when an extra bed is needed.
 pull-out sofa — This is a couch that can pull out into a sofa-bed.
 armchair — This is a more comfortable chair with rests for both
of your arms.
 linens — These are cloths such as sheets on the bed, pillow
cases to cover the pillows, a blanket to keep warm or
a comforter (the thick blanket on top of a bed). Sheets have
a thread count, which tells their quality/smoothness.
 iron and ironing board — When clothes are wrinkled, guests can
get rid of the wrinkles by using an iron with an ironing board.
 private jacuzzi — This is a hot tub somewhere inside or attached
to the room. “Private” is the opposite of “public,” and means that
this jacuzzi is just for the people in that room.
Hotel Features
 bar — Here’s where you can order drinks and sometimes food.
Some hotels have their own restaurant where guests can order full
meals.
 brochures — These are small pieces of paper that advertise
local attractions, such as water parks and museums.
 airport shuttle — Some hotels have “shuttles,” or large vans that
give guests free rides to and from the nearest airport.
 parking — Guests will want to know if there’s a parking
lot where they can park their car, and whether or not it’s free.
 Fancy hotels might have valet parking, where guests drive up and
get out of the car, and a hotel worker parks it for them.
 continental breakfast — This is a light breakfast, usually
included with the cost of the room, and served in a common area
like a dining room.
 catering — Some hotels offer catering services, meaning they can
be hired to cook and serve food for events.
 buffet — A buffet consists of many different kinds of food, and
guests serve themselves. For example, your hotel might offer
a breakfast buffet or a dinner buffet.
 high chairs — Family-friendly hotels will have these for toddlers
(very young children) to sit at tables. Booster seats are set on top
of chairs/benches so younger children can sit higher up and reach
their plate easier.
 ice machine — This is a machine where guests can get ice to use
as they need. They’re usually in the hallways on each floor.
 vending machine — These are machines where guests can
purchase candy, snacks or beverages with coins.
 wheelchair accessible — This means that people in wheelchairs
can get around the hotel, usually
with elevators and ramps (inclined/tilted ground instead of stairs).
 fitness/workout room — This might also be called a gym, and is
a place for guests to exercise. There
might be treadmills or free weights in the room.
 swimming pool — This is a place for guests to swim, and could
be indoor (inside the hotel building) or outdoor (outside).
 jacuzzi/whirlpool/hot tub — This is a small, very hot “pool” of
water with bubbles or “jets” that adults sit in to relax.
 spa — A spa for relaxation might offer massages or
a sauna (small room filled with hot steam).
 laundry — Hotels might offer laundry service, meaning they will
wash guests’ clothes (for a fee). There could also be coin-
operated laundry machines, where guests can wash their clothes
themselves by putting coins into the machines.
  dry cleaning — This service cleans clothes that can’t be washed.
They’re marked as dry clean only.
 business center — This is a place where guests might be able to
use computers, make telephone calls, send faxes or make
photocopies.
 pets allowed/pet-friendly — This means that pets are allowed in
the hotel. If pets are not allowed, most hotels will still
allow service animals (used to help blind people).
 ski storage — Hotels near ski resorts might offer a room or place
for guests to safely store their ski equipment.
Getting Around the Hotel
 main entrance — These are the principal (main) doors to enter the
hotel.
 reception — This is where guests are greeted, which comes from
the verb “to receive.” It’s often called the front desk.
 lobby — This is an area shared by all guests of the hotel, usually
on the ground floor near reception. It’s a common meeting place
(“Let’s meet in the lobby at 5:00”), so there are often chairs/sofas
and a bathroom.
 banquet/meeting room — This is a large room used for big
events, such as conferences or weddings.
 elevator — This is a small space that raises and lowers guests
between floors once the doors close and they press a button. It’s
called a lift in British English.
 stairs/stairway — These are steps so guests can walk up to higher
floors in the hotel, or down to lower floors. In an emergency,
everyone should use stairs instead of elevators.
 hall(way) — This is a long passageway with doors on either side,
which open into rooms. Also called a corridor.
 emergency exit — In case of fire, or another emergency, some
doors will be marked “emergency exit,” which lets you leave (exit)
the hotel quickly.
Hotel Staff
  manager — The manager is in charge of many people who work
in hotels. Guests don’t usually interact with the manager unless
there is a severe problem.
 receptionist — This person is found at the front desk/reception.
They answer the phones and greet the guests.
 concierge — A concierge assists (helps) guests with needs such as
arranging travel, booking local tours, calling taxis, etc. In this well-
known scene from the movie “Home Alone 2: Lost in New York,”
you’ll hear the line, “This is the concierge, sir!”
 bellboy/bellhop/porter — These are all names for the person who
helps guests carry their suitcases/luggage up to the room.
 housekeeping/housekeeper — These are the people who clean the
hotel and its rooms.
 tip — This is a small amount of money (in cash) given to bellboys
or left in the room for housekeepers at the end of your stay to thank
them for their service.
 uniform — Most hotels will require workers to wear special
clothes, which is your uniform.
 staff meeting — When staff meets at a certain time and place to
talk about certain work topics, this is a staff meeting.
Taking Reservations
 booking a room — This is the same thing as reserving a room.
 making a reservation — Guests will ask to make a reservation
(book a room) when they’d like to stay in the hotel.
 vacancy — This means space is available. Hotels might have a
“No Vacancy” sign when they’re full, and a “Vacancy” sign when
rooms are still available.
 credit card — Most hotels will ask for the guest’s credit card
number to reserve the room. They may also need to provide the
card’s expiration date and security code (3 digits on back of
card).
 conference/convention — Often hotels host conferences or
conventions, which are large meetings a day or several days long
with people from all over the state, country or even world.
 Conferences usually include a banquet, a formal evening meal
with speeches.
 wedding party — When people get married and their guests travel
for the wedding, they can usually reserve many rooms for a special
deal (lower price). When the wedding guests call the hotel, they
should mention that they’re with the [Names] wedding party to get
the lower price (and be put in the correct room).
Arrival/Check-in
 check-in/check-out — When guests arrive at the hotel, they check
in to get their room key. On their last morning, they check out to
pay their bill.
 key card — Most hotels use key cards (that look like credit cards)
instead of an actual key to get into the room. Sometimes the
magnetic strip on the card gets unactivated, and it won’t open the
door correctly.
 deposit — This is money that is paid before guests actually stay in
the hotel. It’s often used to reserve (hold/save) their place, and
there are policies (rules) about what happens to the money if they
cancel their reservation.
 room number — Guests need to know the number of the room
where they’re staying.
 morning call/wake-up call — At many hotels, guests can ask that
hotel staff call them at a certain time to wake them up, instead of
relying on an alarm clock.
 noisy — You might get complaints from guests that a room near
theirs is being too loud, or noisy.
Checking Out
 invoice — This is the piece of paper with a guest’s total charges
(expenses) that they need to pay when they check out.
 tax — One line on the invoice will be for tax, a percent of the total
expenses that goes to local/national government. In the USA, state
tax is different from state to state.
  damage charge — If guests break or ruin something in the room,
they might need to pay a damage charge. If a deposit was made,
this type of expense might be paid for from the deposit.
 late charge — If guests check out later than the check-out time,
they could have to pay a late charge.
 signature — Sometimes guests need to sign their name on an
invoice or credit card receipt. Ask for their signature.
 customer satisfaction — If guests had a great stay and were
happy with the service, they are satisfied customers with high
customer satisfaction.

The 1st of February

Each
Every -hər bir
Every street
Each child
+tək sayila bilən
Each +of( cəm isim) each of the children is here
Every of ilə işlənmir
Each of the guests is here
All(bütün hamı) \both(hər ikisi) of the friends are
Some any bir neçə bir qədər+ sayilan cəm \sayila bilməyən
Some water
Some friends
Any –inkar sual
Anybody \somebody-kimis
Someone anyone /somebody anybody
Anything
Something has happened.have(cəm)-has(tək)
Nothing
Everything is ready
Everybody comes
Everone
Mürəkkəb əvəzliklərdən sonra isim gəlmir.of gəlmir.xəbər tək olur
Do you see anybody?
I don’t see anyone.
Somebody knocked the door.
Nobody\ no one heç kim
Nothing –heç nə
There is not any.books on the table.
Other basqa +cəm isim \sayila bilməyən
Another sayila bilən tək
The other-müəyyən
He has 2 sons .One of them is a doctor .The other is a teacher.
Give me the (həmin) another(hər hansi bir başqa) pencil please
The others

Others-başqaları+isim olmaz

Adjective
Ous dangerous
Famous-fame
Ful beautiful powerful
Y sunny cloudy foggy
Isim+ly friendly\cowardly\lovely
Nicely-adverb badly fluently
Able drinkable
Less-siz homeless\hopeless moneyless
Degrees positive adi comparative-müqayisə superlative
üstunlük
azhecali-hot-hotter-the hottest
cold-colder-the coldest
Çoxhecali-
interesting-more interesting-the most interesting
clever-more clever-the most clever
happy-happier-the happiest
smart-smarter-the smartest
intelligent-more intel.-the most intel
warm –warmer-the warmest
different –more dif-most diff
\expensive-more exp-the most expens
Cheap-cheaper-the cheapest
adi dərəcə
too far-olduqca
so
as...as-kimi
not so...as-kimi deyil
Müqayisə
Much
Than-nisbətən
They are .more polite than their neighbors
which of them (2)
Üstünluk
...Among
The...
...Of all
İn + yer bildiren söz
İn +vaxt

Which-hansı

He is the best man

He works best of all-zərf
Good-better-the best
Bad –worse-the worst
Little-less-the least
Much/many-more –the most
Near-nearer-nearest/next
Late-later-latest/last
Far(uzaq)-farther(məsafə)-farthest.\
further(zaman daha sonraki)-the furthest
old –older\elder-the oldest\the eldest
ailədə-elder eldest
She is my elder sister.
My friend is older than me.
Elder+than olmur.
He is the eldest person in our family.
He is the oldest person in our village

cold –colder-the coldest

difficult –more difficult-the most difficult
interesting-more in-the most int
high-higher-the highest
diligent
young younger youngest