Challenges Hypothesis
Table 1.1 Distribution of the Respondents in Terms of Age
Age Frequency Percentage
19-23 17 56.67
24-28 11 36.67
29-33 1 3.33
34-38 1 3.33
Total 30 100
Table 1.2 Distribution of the Respondents in Terms of Gender
Gender Frequency Percentage
Female 22 73.33
Male 8 26.67
Total 30 100
Table 1.3 Distribution of the Respondents in Terms of Job description
Job description Frequency Percentage
Manager 12 40
Staff 18 60
Total 30 100
2. Challenges that bought opportunities to food service industries encountered during
the new normal
Table 2.1 Challenges that bought opportunities to food service industries encountered
during the new normal in Question 1
Indicators WM Verbal Interpretation
Environment 4.8 Very Great Extent
Consumer demand 4.57 Very Great Extent
Service 4.5 Great Extent
GWM 4.62 Very Great Extent
Table 2.2 Challenges that bought opportunities to food service industries encountered
during the new normal in Question 2
Indicators WM Verbal Interpretation
Environment 4.77 Very Great Extent
Consumer demand 4.32 Great Extent
Service 4.73 Very Great Extent
GWM 4.61 Very Great Extent
Table 2.3 Challenges that bought opportunities to food service industries encountered
during the new normal in Question 3
Indicators WM Verbal Interpretation
Environment 4.73 Very Great Extent
Consumer demand 4.7 Very Great Extent
Service 4.41 Great Extent
GWM 4.61 Very Great Extent
Table 3 Significant difference in extent of opportunities brought by the challenges in
terms of Age
Indicators Degree of Tabular X2 computed Decision on Verbal
Freedom value @0.05 value Ho Interpretation
Environment 6 12.592 2.7275 Accept Ho Not
Significant
Consumer 6 12.592 0.8925 Accept Ho Not
demand Significant
Service 6 12.592 1.0295 Accept Ho Not
Significant
Table 3.1 Significant difference in extent of opportunities brought by the challenges in
terms of Gender
Indicators Degree of Tabular X2 computed Decision on Verbal
Freedom value @0.05 value Ho Interpretation
Environment 2 5.991 0.2694 Accept Ho Not
Significant
Consumer 2 5.991 0.7969 Accept Ho Not
demand Significant
Service 2 5.991 0.0171 Accept Ho Not
Significant
Table 3.2 Significant difference in extent of opportunities brought by the challenges in
terms of Job description
Indicators Degree of Tabular X2 computed Decision on Verbal
Freedom value @0.05 value Ho Interpretation
Environment 2 5.991 0.5553 Accept Ho Not
Significant
Consumer 2 5.991 0.5553 Accept Ho Not
demand Significant
Service 2 5.991 1.2554 Accept Ho Not
Significant
Appendix
Summary of Tally according to the respondents profile as to Age.
Environmen 5 4 3 2 1 N TW WM
t
Question 1
19-23 13 3 1 0 0 17 80 4.71
24-28 11 0 0 0 0 11 55 5
29-33 0 1 0 0 0 1 4 4
34-38 1 0 0 0 0 1 5 5
Total 25 4 1 0 0 30 144 4.8
Environmen 5 4 3 2 1 N TW WM
t
Question 2
19-23 12 5 0 0 0 17 80 4.71
24-28 10 1 0 0 0 11 54 4.91
29-33 0 1 0 0 0 1 4 4
34-38 1 0 0 0 0 1 5 5
Total 23 7 0 0 0 30 143 4.77
Environmen 5 4 3 2 1 N TW WM
t
Question 3
19-23 13 3 1 0 0 17 80 4.71
24-28 8 3 0 0 0 11 52 4.72
29-33 1 0 0 0 0 1 5 5
34-38 1 0 0 0 0 1 5 5
Total 23 6 1 0 0 30 142 4.73
Consumer 5 4 3 2 1 N TW WM
Demand
Question 1
19-23 10 7 0 0 0 17 78 4.59
24-28 7 4 0 0 0 11 51 4.63
29-33 0 1 0 0 0 1 4 4
34-38 0 1 0 0 0 1 4 4
Total 17 13 0 0 0 30 137 4.57
Consumer 5 4 3 2 1 N TW WM
Demand
Question 2
19-23 5 10 2 0 0 17 71 4.18
24-28 6 5 0 0 0 11 50 4.55
29-33 0 1 0 0 0 1 4 4
34-38 1 0 0 0 0 1 5 5
Total 12 16 2 0 0 30 130 4.33
Consumer 5 4 3 2 1 N TW WM
Demand
Question 3
19-23 12 5 0 0 0 17 80 4.71
24-28 7 4 0 0 0 11 51 4.64
29-33 1 0 0 0 0 1 5 5
34-38 1 0 0 0 0 1 5 5
Total 21 9 0 0 0 30 141 4.7
Service 5 4 3 2 1 N TW WM
Question 1
19-23 9 6 2 0 0 17 75 4.41
24-28 5 6 0 0 0 11 49 4.45
29-33 1 0 0 0 0 1 5 5
34-38 1 0 0 0 0 1 5 5
Total 16 12 2 0 0 30 135 4.5
Service 5 4 3 2 1 N TW WM
Question 2
19-23 11 5 1 0 0 17 78 4.59
24-28 10 1 0 0 0 11 54 4.91
29-33 1 0 0 0 0 1 5 5
34-38 1 0 0 0 0 1 5 5
Total 23 6 1 0 0 30 142 4.73
Service 5 4 3 2 1 N TW WM
Question 3
19-23 8 9 0 0 0 17 76 4.47
24-28 6 4 1 0 0 11 46 4.18
29-33 0 1 0 0 0 1 4 4
34-38 1 0 0 0 0 1 5 5
Total 15 14 1 0 0 30 131 4.37
Summary of Tally according to the respondents profile as to Gender.
Environmen 5 4 3 2 1 N TW WM
t
Question 1
Female 18 3 1 0 0 22 105 4.77
Male 7 1 0 0 0 8 39 4.88
Total 25 4 1 0 0 30 144 4.8
Environmen 5 4 3 2 1 N TW WM
t
Question 2
Female 17 5 0 0 0 22 105 4.77
Male 6 2 0 0 0 8 38 4.75
Total 23 7 0 0 0 30 143 4.77
Environmen 5 4 3 2 1 N TW WM
t
Question 3
Female 17 4 1 0 0 22 104 4.73
Male 6 2 0 0 0 8 38 4.75
Total 23 6 1 0 0 30 142 4.73
Consumer 5 4 3 2 1 N TW WM
Demand
Question 1
Female 12 10 0 0 0 22 100 4.55
Male 5 3 0 0 0 8 37 4.63
Total 17 13 0 0 0 30 137 4.57
Consumer 5 4 3 2 1 N TW WM
Demand
Question 2
Female 11 9 2 0 0 22 97 4.41
Male 1 7 0 0 0 8 33 4.13
Total 12 16 2 0 0 30 130 4.33
Consumer 5 4 3 2 1 N TW WM
Demand
Question 3
Female 16 6 0 0 0 22 104 4.73
Male 5 3 0 0 0 8 37 4.63
Total 21 9 0 0 0 30 141 4.7
Service 5 4 3 2 1 N TW WM
Question 1
Female 12 8 2 0 0 22 98 4.45
Male 5 3 0 0 0 8 37 4.63
Total 17 11 2 0 0 30 135 4.5
Service 5 4 3 2 1 N TW WM
Question 2
Female 17 5 0 0 0 22 105 4.77
Male 6 1 1 0 0 8 37 4.63
Total 23 6 1 0 0 30 142 4.73
Service 5 4 3 2 1 N TW WM
Question 3
Female 11 10 1 0 0 22 98 4.45
Male 3 5 0 0 0 8 35 4.38
Total 14 15 1 0 0 30 133 4.43
Summary of Tally according to the respondents profile as to Job description.
Environmen 5 4 3 2 1 N TW WM
t
Question 1
Manager 11 1 0 0 0 12 59 4.92
Staff 14 3 1 0 0 18 85 4.72
Total 25 4 1 0 0 30 144 4.8
.
Environmen 5 4 3 2 1 N TW WM
t
Question 2
Manager 10 2 0 0 0 12 58 4.83
Staff 13 5 0 0 0 18 85 4.72
Total 23 7 0 0 0 30 143 4.77
Environmen 5 4 3 2 1 N TW WM
t
Question 3
Manager 9 3 0 0 0 12 57 4.75
Staff 14 3 1 0 0 18 85 4.72
Total 23 6 1 0 0 30 142 4.73
Consumer 5 4 3 2 1 N TW WM
Demand
Question 1
Manager 6 6 0 0 0 12 54 4.5
Staff 11 7 0 0 0 18 83 4.61
Total 17 13 0 0 0 30 137 4.57
Consumer 5 4 3 2 1 N TW WM
Demand
Question 2
Manager 5 7 0 0 0 12 53 4.42
Staff 6 10 2 0 0 18 76 4.22
Total 11 17 2 0 0 30 129 4.3
Consumer 5 4 3 2 1 N TW WM
Demand
Question 3
Manager 8 4 0 0 0 12 56 4.67
Staff 13 5 0 0 0 18 85 4.72
Total 21 9 0 0 0 30 141 4.7
Service 5 4 3 2 1 N TW WM
Question 1
Manager 8 4 0 0 0 12 56 4.67
Staff 9 7 2 0 0 18 79 4.39
Total 17 11 2 0 0 30 135 4.5
Service 5 4 3 2 1 N TW WM
Question 2
Manager 12 0 0 0 0 12 60 5
Staff 11 6 1 0 0 18 82 4.56
Total 23 6 1 0 0 30 142 4.73
Service 5 4 3 2 1 N TW WM
Question 3
Manager 6 5 1 0 0 12 53 4.42
Staff 8 10 0 0 0 18 80 4.44
Total 14 15 1 0 0 30 133 4.43
Table 2.1 challenges that brought opportunities to food service industries encountered
during the new normal in terms of Age
Table 2.1.1 Question 1
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 25 4 1 0 0 30 144 4.8 Very Great
Extent
Consumer 17 13 0 0 0 30 137 4.56 Very Great
Demand Extent
Service 16 12 2 0 0 30 134 4.46 Great Extent
Total 58 29 3 0 0 90 415 4.61 Very Great
Extent
Table 2.1.2 Question 2
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 23 7 0 0 0 30 143 4.77 Very Great
Extent
Consumer 12 16 2 0 0 30 130 4.33 Great Extent
Demand
Service 23 6 1 0 0 30 142 4.73 Very Great
Extent
Total 58 29 3 0 0 90 415 4.61 Very Great
Extent
Table 2.1.3 Question 3
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 23 6 1 0 0 30 142 4.73 Very Great
Extent
Consumer 21 9 0 0 0 30 141 4.7 Very Great
Demand Extent
Service 15 14 1 0 0 30 134 4.47 Great Extent
Total 59 29 2 0 0 90 417 4.63 Very Great
Extent
Table 2.2 challenges that brought opportunities to food service industries encountered
during the new normal in terms of Gender
Table 2.2.1 Question 1
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 25 4 1 0 0 30 144 4.8 Very Great
Extent
Consumer 17 13 0 0 0 30 137 4.56 Very Great
Demand Extent
Service 17 11 2 0 0 30 135 4.5 Great Extent
Total 59 28 3 0 0 90 416 4.62 Very Great
Extent
Table 2.2.2 Question 2
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 23 7 0 0 0 30 143 4.76 Very Great
Extent
Consumer 12 16 2 0 0 30 130 4.33 Great Extent
Demand
Service 23 6 1 0 0 30 142 4.73 Very Great
Extent
Total 58 29 3 0 0 90 415 4.61 Very Great
Extent
Table 2.2.3 Question 3
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 23 6 1 0 0 30 142 4.73 Very Great
Extent
Consumer 21 9 0 0 0 30 141 4.7 Very Great
Demand Extent
Service 14 15 1 0 0 30 133 4.43 Great Extent
Total 58 30 2 0 0 90 416 4.62 Very Great
Extent
Table 2.3 challenges that brought opportunities to food service industries encountered
during the new normal in terms of Job description
Table 2.3.1 Question 1
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 25 4 1 0 0 30 144 4.8 Very Great
Extent
Consumer 17 13 0 0 0 30 137 4.56 Very Great
Demand Extent
Service 17 11 2 0 0 30 135 4.5 Great Extent
Total 59 28 3 0 0 90 416 4.62 Very Great
Extent
Table 2.3.2 Question 2
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 23 7 0 0 0 30 143 4.77 Very Great
Extent
Consumer 11 17 2 0 0 30 129 4.3 Great Extent
Demand
Service 23 6 1 0 0 30 142 4.73 Very Great
Extent
Total 57 30 3 0 0 90 414 4.6 Very Great
Extent
Table 2.3.3 Question 3
Indicators 5 4 3 2 1 F TW WM Verbal
Interpretation
Environment 23 6 1 0 0 30 142 4.73 Very Great
Extent
Consumer 21 9 0 0 0 30 141 4.7 Very Great
Demand Extent
Service 14 15 1 0 0 30 133 4.43 Great Extent
Total 58 100 2 0 0 90 416 4.62 Very Great
Extent
Table 3 Extent of opportunities brought by the challenges as perceived by the
respondents.
Table 3 .1 Extent of opportunities brought by the challenges in terms of Age
Table 3.1.1 Environment
19-23 5 4 3 2 1
Question 1 13 3 1 0 0
Question 2 12 5 0 0 0
Question 3 13 3 1 0 0
Ave. 12.67 3.67 0.67 0 0
24-28 5 4 3 2 1
Question 1 11 0 0 0 0
Question 2 10 1 0 0 0
Question 3 8 3 0 0 0
Ave. 9.67 1.33 0 0 0
29-33 5 4 3 2 1
Question 1 0 1 0 0 0
Question 2 0 1 0 0 0
Question 3 1 0 0 0 0
Ave. 0.33 0.67 0 0 0
34-38 5 4 3 2 1
Question 1 1 0 0 0 0
Question 2 1 0 0 0 0
Question 3 1 0 0 0 0
Ave. 1 0 0 0 0
Table 3.1.2 Consumer demand
19-23 5 4 3 2 1
Question 1 10 7 0 0 0
Question 2 5 10 2 0 0
Question 3 12 5 0 0 0
Ave. 9 7.33 0.6 0 0
7
24-28 5 4 3 2 1
Question 1 7 4 0 0 0
Question 2 6 5 0 0 0
Question 3 7 4 0 0 0
Ave. 6.67 4.33 0 0 0
29-33 5 4 3 2 1
Question 1 0 1 0 0 0
Question 2 0 1 0 0 0
Question 3 1 0 0 0 0
Ave. 0.33 0.67 0 0 0
34-38 5 4 3 2 1
Question 1 0 1 0 0 0
Question 2 1 0 0 0 0
Question 3 1 0 0 0 0
Ave. 0.67 0.33 0 0 0
Table 3.1.3 Service
19-23 5 4 3 2 1
Question 1 9 6 2 0 0
Question 2 11 5 1 0 0
Question 3 8 9 0 0 0
Ave. 9.33 6.67 1 0 0
24-28 5 4 3 2 1
Question 1 5 6 0 0 0
Question 2 10 1 0 0 0
Question 3 6 4 1 0 0
Ave. 7 3.67 0.3 0 0
3
29-33 5 4 3 2 1
Question 1 1 0 0 0 0
Question 2 1 0 0 0 0
Question 3 0 1 0 0 0
Ave. 0.67 0.33 0 0 0
34-38 5 4 3 2 1
Question 1 1 0 0 0 0
Question 2 1 0 0 0 0
Question 3 1 0 0 0 0
Ave. 1 0 0 0 0
Table 3.2 Extent of opportunities brought by the challenges in terms of Gender
Table 3.2.1 Environment
Female 5 4 3 2 1
Question 1 18 3 1 0 0
Question 2 17 5 0 0 0
Question 3 17 4 1 0 0
Ave. 17.33 4 0.67 0 0
Male 5 4 3 2 1
Question 1 7 1 0 0 0
Question 2 6 2 0 0 0
Question 3 6 2 0 0 0
Ave. 6.33 1.67 0 0 0
Table 3.2.2 Consumer demand
Female 5 4 3 2 1
Question 1 12 10 0 0 0
Question 2 11 9 2 0 0
Question 3 16 6 0 0 0
Ave. 13 8.33 0.6 0 0
7
Male 5 4 3 2 1
Question 1 5 3 0 0 0
Question 2 1 7 0 0 0
Question 3 5 3 0 0 0
Ave. 3.67 4.33 0 0 0
Table 3.2.3 Service
Female 5 4 3 2 1
Question 1 12 8 2 0 0
Question 2 17 5 0 0 0
Question 3 11 10 1 0 0
Ave. 13.33 7.67 1 0 0
Male 5 4 3 2 1
Question 1 5 3 0 0 0
Question 2 6 1 1 0 0
Question 3 3 5 0 0 0
Ave. 4.67 3 0.33 0 0
Table 3.3 Extent of opportunities brought by the challenges in terms of Job description
Table 3.3.1 Environment
Manager 5 4 3 2 1
Question 1 11 1 0 0 0
Question 2 10 2 0 0 0
Question 3 9 3 0 0 0
Ave. 10 2 0 0 0
Staff 5 4 3 2 1
Question 1 14 3 1 0 0
Question 2 13 5 0 0 0
Question 3 14 3 1 0 0
Ave. 13.67 3.67 0.67 0 0
Table 3.3.2 Consumer demand
Manager 5 4 3 2 1
Question 1 6 6 0 0 0
Question 2 5 7 0 0 0
Question 3 8 4 0 0 0
Ave. 6.33 5.67 0 0 0
Staff 5 4 3 2 1
Question 1 11 7 0 0 0
Question 2 6 10 2 0 0
Question 3 13 5 0 0 0
Ave. 10 7.33 0.6 0 0
7
Table 3.3.3 Service
Manager 5 4 3 2 1
Question 1 8 4 0 0 0
Question 2 12 0 0 0 0
Question 3 6 5 1 0 0
Ave. 8.67 3 0.33 0 0
Staff 5 4 3 2 1
Question 1 9 7 2 0 0
Question 2 11 6 1 0 0
Question 3 8 10 0 0 0
Ave. 9.33 7.67 1 0 0
Table 3.4 computation of Chi-square on the Extent of opportunities brought by the
challenges as perceived by the respondents in terms of Environment, Consumer
demand and Service.
Table 3.4.1 Extent of opportunities brought by the challenges as perceived by the
respondents in terms of age
Environmen 5 4 3 2 1 Total
t
O E O E O E O E O E
19-23 12.67 13.41 3.67 3.21 0.67 0.38 0 0 0 0 17
24-28 9.67 8.68 1.33 2.08 0 0.25 0 0 0 0 11
29-33 0.33 0.79 0.67 0.19 0 0.02 0 0 0 0 1
34-38 1 0.79 0 0.19 0 0.02 0 0 0 0 1
Total 23.67 5.67 0.67 0 0 0 0 30
X2 = 2.7275 df = 6
Consumer 5 4 3 2 1 Total
demand
O E O E O E O E O E
19-23 9 9.45 7.33 7.17 0.67 0.38 0 0 0 0 17
24-28 6.67 6.11 4.33 4.64 0 0.25 0 0 0 0 11
29-33 0.33 0.56 0.67 0.42 0 0.02 0 0 0 0 1
34-38 0.67 0.56 0.33 0.42 0 0.02 0 0 0 0 1
Total 16.67 12.66 0.67 0 0 0 0 30
X2 = 0.8925 df = 6
Service 5 4 3 2 1 Total
O E O E O E O E O E
19-23 9.33 10.2 6.67 6.05 1 0.75 0 0 0 0 17
24-28 7 6.6 3.67 3.91 0.33 0.49 0 0 0 0 11
29-33 0.67 0.6 0.33 0.36 0 0.04 0 0 0 0 1
34-38 1 0.6 0 0.36 0 0.04 0 0 0 0 1
Total 18 10.6 1.33 0 0 0 0 30
7
X2 = 1.0295 df = 6
Table 3.4.2 Extent of opportunities brought by the challenges as perceived by the
respondents in terms of in Gender
Environmen 5 4 3 2 1 Total
t
O E O E O E O E O E
Female 17.33 17.35 4 4.16 0.67 0.49 0 0 0 0 22
Male 6.33 6.31 1.67 1.51 0 0.18 0 0 0 0 8
Total 23.66 5.67 0.67 0 0 0 0 30
X2 = 0.2694 df =2
Consumer 5 4 3 2 1 Total
demand
O E O E O E O E O E
Female 13 12.22 8.33 9.28 0.67 0.49 0 0 0 0 22
Male 3.67 4.45 4.33 3.38 0 0.18 0 0 0 0 8
Total 16.6 12.66 0.67 0 0 0 0 30
7
X2 = 0.7969 df = 2
Service 5 4 3 2 1 Total
O E O E O E O E O E
Female 13.33 13.2 7.67 7.82 1 0.98 0 0 0 0 22
Male 4.67 4.8 3 2.85 0.33 0.35 0 0 0 0 8
Total 18 10.67 1.33 0 0 0 0 30
2
X = 0.0171 df = 2
Table 3.1 Extent of opportunities brought by the challenges as perceived by the
respondents in terms of Job description
Environmen 5 4 3 2 1 Total
t
O E O E O E O E O E
Manager 10 9.47 2 2.27 0 0.27 0 0 0 0 12
Staff 13.67 14.20 3.67 3.40 0.67 0.40 0 0 0 0 18
Total 23.67 5.67 0.67 0 0 0 0 30
X2 =0.5553 df = 2
Consumer 5 4 3 2 1 Total
demand
O E O E O E O E O E
Manager 6.33 6.53 5.67 5.2 0 0.27 0 0 0 0 12
Staff 10 9.80 7.33 7.8 0.67 0.40 0 0 0 0 18
Total 16.33 13 0.67 0 0 0 0 30
X2 =0.5553 df = 2
Service 5 4 3 2 1 Total
O E O E O E O E O E
Manager 8.67 7.2 3 4.27 0.33 0.53 0 0 0 0 12
Staff 9.33 10.8 7.67 6.40 1 0.80 0 0 0 0 18
Total 18 10.67 1.33 0 0 0 0 30
X2 = 1.2554 df = 2