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Patient Management Procedures and Contacts

The document provides announcements and instructions for dental students from the GPL Administrative Assistant. It announces that Amanda Rico is no longer at the school and to direct questions to their GPL or the assistant. It also details the process for inactivating or dismissing patients, including using new forms located between clinic rows A and B. Students are reminded to get GPL approval for transfers or referrals and to inform the relevant clinics of any absences. Contact information is provided for each clinic site.

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Ryan
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0% found this document useful (0 votes)
60 views4 pages

Patient Management Procedures and Contacts

The document provides announcements and instructions for dental students from the GPL Administrative Assistant. It announces that Amanda Rico is no longer at the school and to direct questions to their GPL or the assistant. It also details the process for inactivating or dismissing patients, including using new forms located between clinic rows A and B. Students are reminded to get GPL approval for transfers or referrals and to inform the relevant clinics of any absences. Contact information is provided for each clinic site.

Uploaded by

Ryan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Hello everyone, welcome back to another summer here at the S.O.

D for those of you who may


not know me my name is Jose Rios and I am the GPL Administrative Assistant. I am here to help both the
GPLS and students with anything they might need. I just have a few quick announcements for everyone.
As many of you may already know Amanda Rico is no longer here at the school so please direct any
questions you might have to your GPL or myself.

Inactivations/Dismissals: We will be moving back to the inactivation forms we used before the
pandemic. They are located on the clinic floor between row A and B Chris Davis our dental assistant can
show you where if you cannot locate them. All inactivations, deletes, and dismissals must be approved
by your GPL before sending them to me. If you do not know the different between
delete/inactivate/dismiss, the bottom of the form has the information.

Patient Dismissal/Inactive Form


Circle one: Inactivate / Dismiss / Delete Date:
_______________

Patient Name: __________________________________ Patient MRN:


__________________________________

No Show Dates: _________________________________ Left Voicemail Dates:


___________________________

_______________________________________________
_____________________________________________

Reason for Dismissal/Inactivity:


_____________________________________________________________________________________
_____________
_____________________________________________________________________________________
_____________
GPL Name: _______________________________ GPL Signature:
______________________________

Student Name: _____________________________


Inactivate - Cannot reach patient, called at least 3 times over at least a 3-week period
Dismissed - 2 or more NPV no-shows OR 3 or more normal apt. no-shows, behavior issues.
Delete- Patient no longer wants to be seen here OR referred to another clinic due to complexity of care.

*Make sure you enter a documentation note in Epic before turning in this form

Patient Transfers: I know many of you have recently received a large number of patients transferred to
you by your upper classman. If you are transferring some of those patients, please remember that all
patient transfers must also be approved by your GPL before the change can be made. Make sure when
you are transferring a patient you fill out the correct form as well. Both of these forms are also located
on the clinic floor. One will refer a patient to your classmates for a specific procedure the other will
transfer the patient permanently.

Student-to-Student Patient Referral form


Date______________
Assigned Student______________________________
Temporary Student____________________________
Patient name_________________________________
MRN___________________________
TX Temporary Student will do:
__________________________________________________________________________________________

Assigned Student signature_______________________

Temporary student signature______________________

GPL Name_____________________________________

GPL Signature__________________________________

*Referral will only be honored for 1 to 2 appointments

Process:
1.Fill out Referral form completely
2. Have GPL approve the referral (with signature)
3. Turn in to front desk and have them schedule the appointments with referral student (this form must be filled out before you make appointments with referral
student

Patient Transfer form Date_______________________


Current Student___________________________________________
New Student_____________________________________________
Patient name_____________________________________________
MRN____________________________________________________
Reason for transfer request:
________________________________________________________________________________________________________________
Perio recall due date: ____________________________________

Exam due date: ___________________________________________

Does assigned student still have at least 6 recall patients? (check one): Yes No

Patient has been informed of transfer

Assigned Student Signature_________________________________

New Student Signature_____________________________________

GPL Name_______________________________________________

GPL Signature____________________________________________

D2’s cannot do the following procedures:


Dentures
Implants
Complex treatment
Fixed (until Spring of D2 year)
Process:1.Fill out form completely 2. Have GPL approve the transfer (with signature)3. Turn in form to GPL Administrative Assistant
Clinic Contacts

Here is a list of all of the contacts for the clinics where you will be doing your rotations. If you
are sick or cannot make it in for whatever reason to one of these clinics please inform the administrative
assistant, the contacts for that clinic, your GPL and Jennifer Tateoka.
This will allow for the staff of that clinic to:

 Find coverage for you patients


 Allow the admin staff to track your absences
 Allow Jennifer to block off your schedule for the day.

Greenwood:

Tammy Mcneil (O.S.S): [email protected]

Christina Redden (O.S.S): [email protected]

Steve Delsie (Clinic Manager): [email protected]

S.O.D:

Jennifer Tateoka (Templet Specialist): [email protected]

Melissa Leiataua (Front Desk Lead): [email protected]

Jose Rios (Admin Staff): [email protected]

South Main:

Tiffany Failner (Dental Assistant): [email protected]

Liberty:

[email protected]

Rose Park:

[email protected]

[email protected]

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