CHECKLIST FOR ACCESSIBILITY AUDIT

Produced by :National Federation of Disabled- Nepal (NFDN)

Partnership : CBM

Collaboration : Kathmandu Metropolitan City (KMC)

Technical Cooperation : Square Unit Pvt. Ltd.

“Making physical infrastructures accessible for all”

Preface
Barrier free environment is inevitable to all for independence, convenience
and safety. It must be accessible to fulfill needs of those people equally
including persons with various types of disabilities. Having this matter into
the high consideration, this checklist is developed in assessing the various
infrastructures and other services. The checklist has been prepared through
the several formal/informal consultation meetings with various stakeholders
such as KMC, DPOs alliance, resource pool (a group of technical persons),
CBM, NCO and others. The checklist can widely be used by different
stakeholders and individuals in their own.

This tools and methodology has been designed to conduct access audit of
public infrastructures. This was applied first time to audit the public
infrastructures within Kathmandu valley covering representative samples
from different sectors such as governmental buildings, health posts
/hospitals, schools/colleges, roads/sidewalks, amusement parks,
supermarket/Malls, hotels, restaurants and so on.

Our special thanks goes to KMC, CBM NCO, DPOs alliance and members of
resource pool who persistently contributed to the development process of
the checklist time and again. We are indebted to all members of Square Unit
team who tirelessly worked on the same document and brought into the
present form. Our debt is beyond the reckoning to Mr. Benzamin Drad,
accessibility adviser of CBM International whose valuable comments/inputs
made this document comprehensive and more effective. Finally, we are
equally thankful to NFDN team and other all stakeholders whose persistent
supports have been of inestimable values in developing this document.

National Federation of the Disabled Nepal

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Introduction
The access audit refers to the assessment process of the
physical accessibility en-route to the building/structure,
physical accessibility of the building/structure and
accessibility of the public service provided within that
building/structure. The purpose of an Accessibility Audit
is to establish how well a particular environment
performs in terms of access and ease of use by a wide
range of potential users, including people with
disabilities and others and also to recommend
improvements, where necessary.

This Accessibility audit checklist has been designed to

be used by access auditors undertaking such access
audit of public infrastructures and other services.
However, the checklist may be used as a basic tool and
may be further developed and innovated by the auditor
depending on the situations and types of building or
service to be audited. The purpose of this tool is to get
uniformity and at least minimum standards in the
recommendations provided in accessibility audit reports
that will be produced.

This tool is based upon the Universal Design Principles

and guidelines stated in (Accessible Physical Infra-
structures and Communication Services Directive for
persons with disabilities, 2069 BS (2012 AD) approved
by the council of ministers in Nepal. Building upon the
manual, we have also incorporated various international
standards applied by developed countries.

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What is in the checklist?
The checklist for physical accessibility has been written in a sequential
format addressing the priorities that the auditor may prefer to follow.
The checklist goes beyond the physical accessibility and address issues
of making the service provided in the building accessible.
The checklist is divided into four chapters, which is based upon
‘Accessible Physical Structure and Communication Service Directive for
People with disabilities, 2013 AD’, approved by Government of Nepal
(Council of ministries)
• Chapter 1:
The first chapter includes questionnaire on the common building
elements.
• Chapter 2:
The second chapter focuses on the accessibility of the en-route to
the public buildings. The questionnaire is designed to answer the
relative difficulty of the person with disabilities in reaching the
infrastructure, parking, paths surrounding the infrastructure, curb
ramps and main entrance.
• Chapter 3:
The chapter focuses on the accessibility of the public services
provided within the building. The questionnaire addresses
accessibility in the passage, lobby, horizontal and vertical circulation,
doors inside the building, equipment control & uses, services,
sanitary facilities and security services.
• Chapter 4:
The final chapter includes questionnaire on accessibility of the
person with disabilities in getting relevant information and
communication services within the building.

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How to use this Checklist?
1. Before the survey, the head surveyor will instruct the
survey team on the etiquettes of the survey. Carefully
listen to the directions on the do’s and don’t’s of the
project.

2. Be systematic:
The survey group may consist of 4 or more people
including surveyors and user group. Each one should be
assigned to perform specific job like taking measurements,
filling out the checklist and taking photos. Comments from
the user group should be incorporated into the checklist.

3. Print copies of checklist:

Work out the amount of copies of the checklist required to
audit each section of the building.
a) Develop a plan
b) Make changes

4. Collect the necessary tools:

a) Checklist
b) Laser Tape Measure
c) Electronic level
d) Door pressure gauge
e) Camera
f) Clipboard folder
g) Bag

5
How to use this Checklist?
5. Carrying out the survey
a) Start the survey assessing whether the
elements of Travel Chain like pedestrian
access, vehicles, and transfer points are
accessible. Then, include correct
number of accessible parking spaces,
entrances and whether proper signs in
place to redirect people from
inaccessible entrances to accessible
entrances in the next step. Finally, go
inside and survey the internal sections.
b) Carefully document the details of the
survey in the checklist.
c) Take Good Measurements
d) Re-evaluate
e) After the survey
f) List the results and recommendations
g) Prepare a draft report
h) Share the key findings
i) Develop a plan
j) Make changes

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CHECKLIST
FOR ACCESSIBILITY OF
PUBLIC INFRASTRUCTURE
Details of the Infrastructure
Code :
District:
Note
The following questionnaire is the Address:
accessibility audit of public infrastructure in
Kathmandu Valley which can be adapted
to suit the accessibility of various spaces Sectors :
Service Establishments Health Education
and buildings of different sectors.
Corporate Food & Accommo datio n Commercial
Recreation & Entertainment Transportation Public Toilet
Community & Heritage Sports & Fitness Others

Opening times of the Infrastructure:

Details of the person who filled in the

questionnaire
L ast name/first name:

Profession/activity:

Address:

Organisation (if a member of an organization):

Chapter 1: Common Building Elements
Signage

Types of Signage
a) Directional
b) Information
c) Identification
d) Instructive
e) Health & Safety

• Signs should be provided at all appropriate locations including

approach to building / facility / service, entrance / exit, main
lobby or reception, public facilities such as library, toilets etc.,
department and offices, fire exits and parking and garages.
• A good signage scheme should cover all public buildings,
spaces, and facilities including transportation infrastructure
and should include locations such as:
o Approach to building / facility
o Entrance / exit
o Main lobby or reception
o Public facilities such as library, toilets etc.
o Parking and garages
o Departments and offices
o Fire exits
• Universal signage has following components: (Color contrasts
signs, Character, content and layout, Pictograms and
accessibility symbols, Positioning, Viewing distance, lighting)
• Braille and tactile signage should be placed at a height
between 3 feet (900mm) to 5 feet (1500mm). Ideal location at
3 feet 6 inches (1050mm) above the finished level.
• Duplicating detailed signs and instructions, specially safety
notices, should be located at high and low levels , i.e. at 5 feet
– 4 inches (1600mm) to 5 feet – 8 inches (1700mm) and at 3
feet - 4 inches (1000mm) to 3 feet - 8 inches (1100mm) to
allow convenient close viewing by wheelchair users.

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Chapter 1: Common Building Elements
Color Contrast

• Text should contrast with sign background

• Sign should contrast with environment
• Light levels (measured in lux)
• 70% contrast between wall and sign panels
• Avoid shades of colors
• Avoid using same color as safety signs
• Maximum 5 colors
• Non reflective surface
• Schedule for color contrast with sign background is given in following table:

Background Sign Board Legend

Red Brick or Dark Stone White Black, dark green or dark blue
Light brick or light stone Black/Dark White or Yellow
Whitewashed walls Black/Dark White/Yellow
Green Vegetation White Black, dark green or dark blue
Back-lit sign Black White or Yellow

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Chapter 2: External Services & Benefits

[Link] the infrastructure

Y/N Standard Reference Recommendation

1.1 Is the infrastructure accessible by public Yes

transportation?
No

1.2 Is there any kind of barriers or hurdles in Yes

sidewalk for movement?
No

1.3 Is tactile blocks laid in Sidewalk and road Yes

crossing place?
No

1.4 Does the destination has visible and Yes

legible sign post?
No

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Chapter 2: External Services & Benefits

2. Parking
Y/N Standard Reference Recommendation

2.1 If parking is provided for the public, are an Total Space Accessible
Yes Space
adequate number of accessible spaces
provided? No 1 - 25 1

Total: 26 - 50 2
51 - 75 3
Accessi
ble: 76 - 100 4

2.2 Is the scooter (with supportive wheels) Yes

accessible space:
At least 4 feet wide and 5 feet long, with No
at least 3 feet gap between two parked
scooter?

2.3 Of the accessible spaces, is at least one a Yes *For every 6 or fraction of
van accessible space?* 6 parking spaces required
No by the table above, at least
1 should be a vehicle
accessible space.

2.4 Is the van accessible space: Yes

At least 11 feet wide with an access aisle
at least 5 feet wide? No
_____
Or Yes
At least 8 feet wide with an access aisle No
_______

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Chapter 2: External Services & Benefits

2. Parking
Y/N Standard Reference Recommendation

2.5 Are accessible spaces at least 8 feet wide Yes

with an access aisle at least 5 feet wide?
No
Note: Two spaces may share an access ______
aisle. Check state/local requirements;
some specify that each space have its own
aisle.

2.6 Do the access aisles adjoin an accessible Yes

route?
No

2.7 Are accessible spaces identified with a sign Yes

that includes the International Symbol of
Accessibility? No

Is the bottom of the sign at least 60 inches Yes

above the ground? No
Note: The International Symbol of
Accessibility is not required on the ground.

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Chapter 2: External Services & Benefits

3. Paths around Infrastructure

Y/N Standard Reference Recommendation

3.1 Is the route stable, firm and slip-resistant? Yes

No

3.2 Is the route at least 36 inches wide? Yes

No
______

3.3 Is the running slope no steeper than 1:20, Yes

i.e. for every inch of height change there
are at least 20 inches of route run? No

Note: If the running slope is steeper than

1:20, treat as a ramp and add features
such as edge protection and handrails

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Chapter 2: External Services & Benefits

4. Curb Ramps
Y/N Standard Reference Recommendation

4.1 If the accessible route crosses a curb, is Yes

there a curb ramp?
No

4.2 Is the running slope of the curb ramp no Yes

steeper than 1:12, i.e. for every inch of
height change there are at least 12 inches No
of curb ramp run? ______

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Chapter 2: External Services & Benefits

5. Stairs
Y/N Standard Reference Recommendation

5.1 Is the tread not less than 11inches wide? Yes

No

Is the riser not more than 6.5inches wide? Yes

No
5.2 What is the width of the staircase?

____

5.3 Stairs have continuous rails on both sides? Yes

No

Do they extend 12 inches beyond the top Yes

and bottom of any flight?
No
5.4 Is the height of the rail between 34inches Yes
and 38inches?
No

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Chapter 2: External Services & Benefits

5. Stairs
Y/N Standard Reference Recommendation

5.5 If the handrail gripping surface is circular, Yes

is it no less than 1 ¼ inches and no greater
than 2 inches in diameter? No

5.6 If the handrail gripping surface is non- Yes

circular:
No
Is the perimeter no less than 4 inches and
no greater than 6¼ inches?

5.7 If there are landings, are they large Yes

enough to permit passing and turning
manoeuvres, and are they provided in any No
long flight?

5.8 Is the surface of the stairs slip-resistant? Yes

No

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Chapter 2: External Services & Benefits

6. Ramps
Y/N Standard Reference Recommendation

6.1 If there is a ramp is it at least 36 inches Yes

wide?
No
Note: If there are handrails, measure ______
between the handrails.

6.2 Is the surface stable, firm and slip Yes

resistant?
No

6.3 For each section of the ramp, is the Yes

running slope no greater than 1:12, i.e. for
every inch of height change there are at No
least 12 inches of ramp run?

Note: Rises no greater than 3 inches with a

slope no steeper than 1:8 and rises no
greater than 6 inches with a slope no
steeper than 1:10 are permitted when
such slopes are necessary due to space
limitations.

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Chapter 2: External Services & Benefits

6. Ramps
Y/N Standard Reference Recommendation

6.4 Is there a level landing that is at least 60 Yes

inches long and at least as wide as the
ramp: No

At the top of the ramp? Yes

No
At the bottom of the ramp?

6.5 Is there a level landing where the ramp Yes

changes direction that is at least 60 x 60
inches? No
______

6.6 f the ramp has a rise higher than 6 inches, Yes

are there handrails on both sides?
No
Note: Curb ramps are not required to have ______
handrails.

6.7 Is the top of the handrail gripping surface Yes

no less than 34 inches and no greater than
38 inches above the ramp surface? No
______

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Chapter 2: External Services & Benefits

6. Ramps
Y/N Standard Reference Recommendation

6.8 If the handrail gripping surface is circular, Yes

is it no less than 1 ¼ inches and no greater
than 2 inches in diameter? No

6.9 If the handrail gripping surface is non- Yes

circular:
No
Is the perimeter no less than 4 inches and
no greater than 6¼ inches?

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Chapter 2: External Services & Benefits

7. Main Entrance
Y/N Standard Reference Recommendation

7.1 Is the main entrance accessible? Yes

No

7.2 If the main entrance is not accessible, is Yes

there an alternative accessible entrance?
No

Can the alternative accessible entrance be Yes

used independently and during the same No
hours as the main entrance?

7.3 Do all inaccessible entrances have signs Yes

indicating the location of the nearest
accessible entrance? No

7.4 If not all entrances are accessible, is there Yes

a sign at the accessible entrance with the
International Symbol of Accessibility? No

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Chapter 3: Internal Service & Facilities

8. Door
Y/N Standard Reference Recommendation

8.1 Is the clear opening width of the Yes

accessible entrance door at least 32
inches, between the face of the door and No
the stop, when the door is open 90 ______
degrees?

8.2 If there is a front approach to the pull side Yes

of the door, is there at least 18 inches of
maneuvering clearance beyond the latch No
side plus at least 60 inches clear depth? _______

Yes
On both sides of the door, is the ground or No
floor surface of the maneuvering
clearance level (no steeper than 1:48)? ______

8.3 If the threshold is vertical is it no more Yes

than ¼ inch high?
No
______

8.4 Are the operable parts of the door Yes

hardware no less than 34 inches and no
greater than 48 inches above the floor or No
ground surface?

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Chapter 3: Internal Service & Facilities

8. Door
Y/N Standard Reference Recommendation

8.5 Is the door equipped with hardware that Yes

is operable with one hand and does not
require tight grasping, pinching or No
twisting of the wrist?
Yes
Door handle? No
Lock (if provided)? Yes
No
8.6 Can the door be opened easily (5 pounds Yes
maximum force)?
No
Note: You can use a pressure gauge or fish Measu
scale to measure force. If you do not have rement
one you will need to judge whether the
door is easy to open.
8.7 Are floor surfaces stable, firm and slip Yes
resistant?
No

8.8 If provided at the building entrance, are Yes

carpets or mats no higher than ½ inch
thick? No

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

Interior Accessible Route

9.1 Are all public spaces on at least one Yes
accessible route?
No

9.2 Is the route stable, firm and slip-resistant? Yes

No

9.3 Is the route at least 36 inches wide? Yes

Note: The accessible route can narrow to No
32 inches min. for a max. of 24 inches. ______
These narrower portions of the route
must be at least 48 inches from each
other.

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

9.4 Is the running slope no steeper than 1:20, Yes

i.e. for every inch of height change there
are at least 20 inches of route run? No
______
Note: If the running slope is steeper than
1:20, treat as a ramp and add features
such as edge protection and handrails
9.5 Do all objects on circulation paths through Yes
public areas, e.g. fire extinguishers,
drinking fountains, signs, etc., protrude no No
more than 4 inches into the path? _____

Or
If an object protrudes more than 4 inches, Yes
is the bottom leading edge at 27 inches or No
lower above the floor? _____

Or Yes
Is the bottom leading edge at 80 inches or No
higher above the floor? _____

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

Staircase
9.6 Is the tread not less than 11inches wide? Yes
No

Is the riser not more than 6.5inches wide? Yes

No
9.7 What is the width of the staircase?

____

9.8 Stairs have continuous rails on both sides? Yes

No

Do they extend 12 inches beyond the top

and bottom of any flight?

9.9 Is the height of the rail between 34inches Yes

and 38inches?
No

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

9.10 If the handrail gripping surface is circular, Yes

is it no less than 1 ¼ inches and no greater
than 2 inches in diameter? No

9.11 If the handrail gripping surface is non- Yes

circular:
No

Is the perimeter no less than 4 inches and Yes

no greater than 6¼ inches? No

9.12 If there are landings, are they large Yes

enough to permit passing and turning
manoeuvres, and are they provided in any No
long flight?

9.13 Is the surface of the stairs slip-resistant? Yes

No

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

Ramps
9.14 If there is a ramp is it at least 36 inches Yes
wide?
No
Note: If there are handrails, measure ______
between the handrails.

9.15 Is the surface stable, firm and slip Yes

resistant?
No

9.16 For each section of the ramp, is the Yes

running slope no greater than 1:12, i.e. for
every inch of height change there are at No
least 12 inches of ramp run?

Note: Rises no greater than 3 inches with a

slope no steeper than 1:8 and rises no
greater than 6 inches with a slope no
steeper than 1:10 are permitted when
such slopes are necessary due to space
limitations.

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

9.17 Is there a level landing that is at least 60 Yes

inches long and at least as wide as the
ramp: No

At the top of the ramp? Yes

No
At the bottom of the ramp?

9.18 Is there a level landing where the ramp Yes

changes direction that is at least 60 x 60
inches? No
______

9.19 f the ramp has a rise higher than 6 inches, Yes

are there handrails on both sides?
No
Note: Curb ramps are not required to have ______
handrails.

9.20 Is the top of the handrail gripping surface Yes

no less than 34 inches and no greater than
38 inches above the ramp surface? No
______

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

9.21 If the handrail gripping surface is circular, Yes

is it no less than 1 ¼ inches and no greater
than 2 inches in diameter? No

9.22 If the handrail gripping surface is non- Yes

circular:
No
Is the perimeter no less than 4 inches and
no greater than 6¼ inches?

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

Elevators – Full Size & LULA (limited use, limited application)

9.23 Are there elevators or platform lifts to all Yes
public stories?
No

9.24 If there is a elevator, does the sliding door Yes

reopen automatically when obstructed by
an object or person?* No

9.25 If there is a full size or LULA elevator, Yes

are there horizontal grab bars?
No

At the maximum height of 3 feet Yes

No
9.26 If there is a full size elevator: Yes
Is the interior at least 54 inches deep by at No
______
least 36 inches wide with at least 16 sq. ft.
of clear floor area?
Yes
Is the door opening width at least 32 No
inches? ______

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

9.27 If there is a LULA elevator, is the Yes

interior:
No
At least 51 inches deep by 51 inches ______
wide with a door opening width of at
least 36 inches?
Or
Yes
At least 54 inches deep by at least 36 No
inches wide with at least 15 sq. ft. of ______
clear floor area and a door opening
width of at least 32 inches?
9.28 If there is an elevator, are the control Yes
buttons:
No
______ 42” max
No less than 15 inches and no greater 42
inches above the floor?

Or
Up to 48 inches above the floor for a Yes 48” max

parallel approach? No

______

9.29 If there is an elevator: Yes

Are the car control buttons designated No
with raised characters?

Are the car control buttons designated

Yes
with Braille? No

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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

9.30 If there is an elevator, are there audible Yes

signals which sound as the car passes or
is about to stop at a floor? No
Yes
Or, visual signals
No
9.31 If there is an elevator:
Is there a sign on both door jambs at every Yes
floor identifying the floor? No
Is there a tactile star on both jambs at the Yes
main entry level?
No
Do text characters contrast with their Yes
backgrounds? No
Are text characters raised? Is there Braille? Yes
No
Is the sign mounted between 48 inches to Yes
the baseline of the lowest character and
60 inches to the baseline of the highest No
______
character above the floor?
9.32 If there is a full size or LULA elevator, Yes
are there horizontal grab bars?
No

At the maximum height of 3 feet Yes

No
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Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

Signs “Tactile characters” are read using touch, i.e. raised characters and Braille.
9.33 If there are signs that provide direction to Yes
or information about interior spaces:
Do text characters contrast with their No
backgrounds?
Yes
Is the sign mounted so that characters are
at least 40 inches above the floor? No
9.34 If there are signs designating permanent Yes
rooms and spaces not likely to change
over time, No
e.g. room numbers and letters, room
names, and exit signs:
Yes
Do text characters contrast with their No
backgrounds?

Are text characters raised?

Yes
No
Is there Braille? Yes
No
Is the sign mounted: Yes
On the wall on the latch side of the door? No
Note: Signs are permitted on the push side
of doors with closers and without hold-
open devices.

33
Chapter 3: Internal Service & Facilities

9. Inside the Building

Y/N Standard Reference Recommendation

With clear floor space beyond the arc of Yes

the door swing between the closed
position and 45-degree open position, at No
least 18 x 18 inches centered on the tactile _____
characters?

So the baseline of the lowest character is Yes

at least 48 inches above the floor and the
baseline of the highest character is no
No
_____
more than 60 inches above the floor?

Note: If the sign is at double doors with

one active leaf, the sign should be on the
inactive leaf; if both leaves are active, the
sign should be on the wall to the right of
the right leaf.

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Chapter 3: Internal Service & Facilities

10. Equipment control and uses

Y/N Standard Reference Recommendation

Controls – light switches, security and intercom systems, emergency/alarm boxes, etc.
10.1 Is there a clear floor space at least 30 Yes
inches wide by at least 48 inches long for a
forward or parallel approach? No
______

Are the operable parts no higher than 48 Yes

inches above the floor?*
No
______

10.2 Can the control be operated with one Yes

hand and without tight grasping, pinching,
or twisting of the wrist? No

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Chapter 3: Internal Service & Facilities

11. Service
Y/N Standard Reference Recommendation

Drinking facilities
11.1 Can the water spout be easily maneuvered Yes
by a person in a wheelchair? (30 to 36
inches from ground level ) No

11.2 Is the surface non-slippery? Yes

No

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Chapter 3: Internal Service & Facilities

11. Service
Y/N Standard Reference Recommendation

Seating: At dining surfaces (restaurants, cafeterias, bars, etc.) and non-employee work surfaces (libraries, conference rooms, etc.)
11.3 Are at least 5%, but no fewer than one, of Yes
seating and standing spaces accessible for
people who use wheelchairs? No
Total:

Wheel-
Chairs:

11.4 Is there a route at least 36 inches wide Yes

to accessible seating?
No
______

11.5 At the accessible space(s), is the top of the Yes

accessible surface no less than 28 inches
and no greater than 34 inches above the No
floor? ______

Note: If for children, the top should be no

less than 26 inches and no greater than 30
inches above the floor.

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Chapter 3: Internal Service & Facilities

11. Service
Y/N Standard Reference Recommendation

11.6 Is there a clear floor space at least 30 Yes

inches wide by at least 48 inches long for a
forward approach? No
______

Does it extend no less than 17 inches and Yes

no greater than 25 inches under the No
surface? ______

Is there knee space at least 27 inches high Yes

and at least 30 inches wide?
No
______

Note: If for children, the knee space may Yes

be 24 inches high. No
______

Seating: General – reception areas, waiting rooms, etc.

11.7 Is there at least one space at least 36 Yes
inches wide by at least 48 inches long for a
person in a wheelchair? No
______

38
Chapter 3: Internal Service & Facilities

11. Service (Health)

Y/N Standard Reference Recommendation

Examination rooms and Medical equipment

11.8 Is there clear floor space available for a Yes
person in a wheelchair to turn around, i.e.
a circle at least 60 inches in diameter or a No
T-shaped space within a 60-inch square? ______

11.9 Is clear floor space (2’-6” by 4’-0” Yes

minimum) available adjacent to the exam
table or chair and adjoining the accessible No
route which allows a transfer from a ______
wheelchair?

11.10 Are accessible weight scales available that Yes

can be used to weigh people using
wheelchairs and similar types of mobility No
aids?

11.11 Are examination tables available that Yes

provide adjustable transfer heights (range
of 17”-18”); adequate dimensions for No
transfer surface (minimum width of 2’-6”
and depth of 1’-3”; and removable/
repositionable support rails to allow
wheelchair users to transfer onto and off
of the exam table?

39
Chapter 3: Internal Service & Facilities

11. Service (Health)

Y/N Standard Reference Recommendation

Patient Sleeping Room

11.12 Are there at least 10% (but no fewer than Yes
one) patient sleeping rooms that provide
the mobility features. No
______

11.13 If your facility is a long-term care facility, Yes

do a mini-mum of 50% of rooms provide
the mobility features. No
______

11.14 Is there a minimum 2’-6” x 4’-0” clear Yes

maneuvering space on both sides of the
bed(s)? No

11.15 Is there clear floor space available for a Yes

person in a wheelchair to turn around, i.e.
a circle at least 60 inches in diameter or a No
T-shaped space within a 60-inch square? ______

40
Chapter 3: Internal Service & Facilities

11. Service (Education)

Y/N Standard Reference Recommendation

Class Room
11.16 Accessible paths within the classroom are Yes
wide enough to allow 2’-8” of clearance
while students are seated at the adjacent No
seats. ______

11.17 Is there clear floor space available for a Yes

person in a wheelchair to turn around, i.e.
a circle at least 60 inches in diameter or a No
T-shaped space within a 60-inch square? ______

11.18 Are there at least 4% (but no fewer than Yes

one) accessible seats.
No
______

11.19 Is the Accessible seating interspersed with Yes

the standard seating, including the front,
middle, and back of the class room. No

(This accommodates individual learning

styles and preferences as well as mobility
limitations.)

41
Chapter 3: Internal Service & Facilities

11. Service (Education)

Y/N Standard Reference Recommendation
11.20 Is the Seat height between 1’-5”-1’-7” Yes
from the floor.
No
______

11.21 Is Maximum distance between the seat Yes

back and writing surface at least 1’-6”
No
______

11.22 Do Seats provide supported seat depth of Yes

at least 1’-6”.
No
______

11.23 Is the lower edge of Wall-mounted Yes

black/white boards more than 2’-6” from
the floor. No
______

42
Chapter 3: Internal Service & Facilities

11. Service (Corporate)

Y/N Standard Reference Recommendation

Automated Teller Machines (ATM)

11.24 Is there sufficient clear floor space (2’-6” Yes
by 4’-0” minimum) adjacent to the ATM to
allow for forward or parallel approach by a No
wheelchair?

11.25 Is the maximum height of all operable Yes

parts (controls, buttons, deposit slots, etc.)
4’-0” from ground surface? No

11.26 Are operable parts usable with one hand Yes

and do not require tight grasping pinching
or twisting of the wrist? No

11.27 Can each operable part be differentiated Yes

by sound or touch without activation?
No

43
Chapter 3: Internal Service & Facilities

11. Service (Food and Accommodation )

Y/N Standard Reference Recommendation

Counter
11.28 Is at least one section of the counter Yes
higher than 3’-0” by 2’-6” wide
No

11.29 Are displays accessible and mounted on Yes

surfaces no higher than 3’-0” from the
floor. No

11.30 Are overhead display shelves higher than Yes

4’-1”
No

11.31 Are Cutlery, condiments, and napkin Yes

containers etc., mounted higher than 3’-6”
from floor level. No

44
Chapter 3: Internal Service & Facilities

11. Service (Commercial)

Y/N Standard Reference Recommendation

Check-Out Aisles – supermarkets, large retail stores, etc.

11.32 Is the aisle at least 36 inches wide? Yes
No
______

11.33 Is the counter surface of at least one aisle Yes

no higher than 38 inches above the floor?
No
______

11.34 Is the top of the counter edge protection Yes

no higher than 2 inches above the counter
surface? No
______

11.35 If there is a check writing surface, is the Yes

top no less than 28 inches and no greater
than 34 inches above the floor? No
______

45
Chapter 3: Internal Service & Facilities

11. Service (Commercial)

Y/N Standard Reference Recommendation

Sales & Service Counters – banks, stores, dry cleaners, auto repair shops, fitness clubs, etc.
11.36 Is there a portion of at least one of each Yes
type of counter that is:
No
No higher than 36 inches above the floor? ______

Yes
At least 36 inches long? No
______

11.37 Does at least one of each type of self- Yes

service shelf or dispensing device for
tableware, dishware, condiments, food No
and beverages have a forward or parallel
approach? Fwd
Pll

11.38 If there is an unobstructed parallel Yes

approach, is the shelf or dispensing device
no higher than 48 inches above the floor? No
______

46
Chapter 3: Internal Service & Facilities

11. Service (Recreation & Entertainment)

Y/N Standard Reference Recommendation

Seating: Assembly Areas – theaters, auditoriums, stadiums, theater style classrooms, etc.
11.39 If stage/podium is provided in assembly Yes
area, is there provision of ramp?
No

Is the ramp accessible? Yes

No
11.40 Are an adequate number of wheelchair Yes Total Space Accessible
spaces provided? Space
No 4 – 25 1
Note: 5% of seats must be separated for Total: 26 - 50 2
person with disability. Wheel- 51 – 150 4
Chairs: 151 - 300 5

11.41 Are wheelchair spaces dispersed to allow Yes

location choices and viewing angles
equivalent to other seating, including No
specialty seating areas that provide
distinct services and amenities?

11.42 Where people are expected to stand, do Yes

people in wheelchair spaces have a clear
line of sight over and between the heads No
of others in front of them?

47
Chapter 3: Internal Service & Facilities

11. Service (Recreation & Entertainment)

Y/N Standard Reference Recommendation
11.43 If there is a single wheelchair space, is it at Yes
least 36 inches wide?
No
______

11.44 If the wheelchair space can be entered Yes

from the front or rear, is it at least 48
inches deep? No
______

11.45 If the wheelchair space can only be Yes

entered from the side, is it at least 60
inches deep? No
______

11.46 Do wheelchair spaces adjoin, but not Yes

overlap, accessible routes?
No

48
Chapter 3: Internal Service & Facilities

11. Service (Transportation)

Y/N Standard Reference Recommendation
11.47 Are tactile features provided? Yes
No

11.48 Does the traffic light has specific siren to Yes

inform when lights are changed.
No

Crosswalks
11.49 Is Curb ramp provided at each end of the Yes
walkway where sidewalks are provided, or
wherever level differences of more than No
19 mm

11.50 Are the crosswalks at least 10’-0”wide and Yes

clearly marked by 4” painted white lines,
or by using distinctive, highly contrasting No
paving materials.

11.51 Are audible and flashing crossing signals Yes

provided
No

49
Chapter 3: Internal Service & Facilities

11. Service (Transportation)

Y/N Standard Reference Recommendation

Paths, Sidewalks and Walkways

11.52 Is curb ramp provided wherever there is a Yes
level difference between the sidewalk, or
pedestrian pathway, and the road surface No
at all street corners, or wherever
pedestrian crosswalks are provided

11.53 Is the curb ramp minimum of 5’-0” wide Yes

No

11.54 Does the slope of curb ramps exceed 1:20. Yes

No

50
Chapter 3: Internal Service & Facilities

11. Service (Transportation)

Y/N Standard Reference Recommendation

Bus Stop
11.55 Are Waiting areas at bus stops in/of level Yes
and firm materials.
No

11.56 Does it accommodate waiting persons. At Yes

least 6’-8" mm wide by 40’-0” long
No

11.57 Is Bus stop area free of all street furniture, Yes

e.g., dispensers, vending machines, waste
boxes, planters, posts, signs and guy wires. No

51
Chapter 3: Internal Service & Facilities

11. Service (Transportation)

Y/N Standard Reference Recommendation

Bus
11.58 Is there mechanical system to elevate Yes
wheelchairs?
No

11.59 Is the seat accessible?? Yes

No

_______

11.60 Is there audible and visible information Yes

indicating different stops (location)?
No

11.61 Is there alarm for stopping the bus? Yes

No

Is the alarm accessible Yes

No

52
Chapter 3: Internal Service & Facilities

11. Service (Sports & Fitness)

Y/N Standard Reference Recommendation
11.62 Is the facility accessible for watching and Yes
playing games
No
______

Benches – In locker rooms, dressing rooms, fitting rooms This section does not apply to any other benches
11.63 In locker rooms, dressing rooms and Yes
fitting rooms, is there at least one room
with a bench? No
______

11.64 Is there a clear floor space at least 30 Yes

inches wide by at least 48 inches long at
the end of the bench and parallel to the No
short axis of the bench? _____

Is the bench seat at least 42 inches long Yes

and no less than 20 inches and no greater No
than 24 inches deep? _____

Does the bench have back support or is it Yes

affixed to a wall? No
_____

Is the top of the bench seat no less than Yes

17 inches and no greater than 19 inches
above the floor? No
_____
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Chapter 3: Internal Service & Facilities

11. Service (Other)

Y/N Standard Reference Recommendation

Picnic Spots
11.65 Are some picnic tables and benches Yes
located near accessible paths and
walkways? No

11.66 Are the accessible picnic tables or benches Yes

available in a variety of sunny and shady
locations? No

11.67 Dose the design of picnic tables allow Yes

persons using mobility aids to approach
them from one or both ends and provide No
adequate knee and armrest clearance.

11.68 Are garbage cans, barbecues and Yes

woodpiles etc., located adjacent to
accessible picnic areas, No

and approachable and useable by persons

using mobility aids.

54
Chapter 3: Internal Service & Facilities

11. Service (Other)

Y/N Standard Reference Recommendation

Playground
11.69 Are the play areas and recreational Yes
equipment, or other amenities designed
to be accessible and useable by children No
with varying abilities/ disabilities?

11.70 Are the park benches or seating areas Yes

readily available for children and older
persons? No

11.71 Where planting beds are provided, is the Yes

use of raised beds, fragrant planting
materials, and Braille signage considered? No

11.72 Are all garbage containers, light standards, Yes

or other obstructions located to one side
of all paths and/or active playing areas? No

55
Chapter 3: Internal Service & Facilities

11. Service (Other)

Y/N Standard Reference Recommendation

Play-space
11.73 Are play areas separated by age Yes
appropriate equipment?
No
Junior area for children under 5 years of
age and a senior area for children 5-12
years of age.

11.74 Is diversity of play components chosen Yes

carefully to engage multiple senses,
develop skills and encourage social No
interaction?

11.75 Are the play components are to be linked Yes

to an accessible route through the
playground? No

minimum of 50% for small playgrounds

(10 or less play components)

75% for larger playgrounds.

56
Chapter 3: Internal Service & Facilities

11. Service (Other)

Y/N Standard Reference Recommendation

Landscape Materials and Planting

11.76 Are Landscape materials, trees, shrubs, Yes
and plants selected and located with a
wide variety of disabled users in mind? No

plants and shrubs with a variety of

fragrances

plants with thorns or heavy berries

avoided in active pedestrian locations.
11.77 Are planting bed edges, a minimum of 4 Yes
inches high?
No

11.78 Is there a minimum 6’-6” clear headroom Yes

over the walking space ?
No

57
Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

12.1 If toilet rooms are available to the public, Yes

is at least one toilet room accessible?
(Either one for each sex, or one unisex.) No

12.2 If not all toilet rooms are accessible, is Yes

there a sign at the accessible toilet room
with the International Symbol of No
Accessibility

Accessible route
12.3 Is there an accessible route to the Yes
accessible toilet room?
No

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

Signage
12.4 Do text characters contrast with their Yes
backgrounds?
No
Are text characters raised? Yes
No

Is there Braille? Yes

No

Is the sign mounted: Yes

On the wall on the latch side of the No
door?

With clear floor space beyond the arc of Yes

the door swing between the closed
position and 45-degree open position, at No
least 18 x 18 inches centered on the
tactile characters?

So the baseline of the lowest character Yes

is at least 48 inches above the floor and
the baseline of the highest character is
No
no more than 60 inches above the _____:
floor?

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

Entrance
12.5 Is the entrance barrier free? Yes
No

12.6 Is the door opening width at least 32 Yes

inches clear, between the face of the
door and the stop, when the door is No
open 90 degrees? ______

12.7 the pull side of the door is there at least Yes

18 inches of maneuvering clearance
beyond the latch side plus 60 inches clear No
depth? ______

Yes
On both sides of the door, is the floor
surface of the maneuvering clearance No
level (no steeper than 1:48)? ______

12.8 If the threshold is vertical is it no more Yes

than ¼ inch high?
No
______

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

12.9 Is the door equipped with hardware that Yes

is operable with one hand and does not
require tight grasping, pinching or No
twisting of the wrist?
Yes
Door handle?
No
Lock (if provided)?
Yes
No
12.10 Are the operable parts of the door Yes
hardware no less than 34 inches and no
greater than 48 inches above the floor or No
ground surface? ______

12.11 Can the door be opened easily (5 pounds Yes

maximum force)?
No
______
Note: You can use a pressure gauge or fish
scale to measure force. If you do not have
one you will need to judge whether the
door is easy to open.

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation
12.12 If the door has a closer, does it take at Yes
least 5 seconds to close from an open
position of 90 degrees to a position of 12 No
degrees from the latch? ______

12.13 If there is a privacy wall and the door Yes

swings out, is there at least 24 inches of
maneuvering clearance beyond the door No
latch side and 42 inches to the privacy ______
wall?

12.14 If there is a privacy wall and the door Yes

swings in, is there at least 24 inches of
maneuvering clearance beyond the door No
latch side and at least 48 inches to the ______
privacy wall if there is no door closer or at
least 54 inches if there is a door closer?

62
Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

Inside Toilet
12.15 Is there a clear path to at least one of Yes
each type of fixture, e.g. lavatory, hand
dryer, etc., that is at least 36 inches No
wide? ______

12.16 Is there clear floor space available for a Yes

person in a wheelchair to turn around, i.e.
a circle at least 60 inches in diameter or a No
T-shaped space within a 60-inch square? ______

12.17 In a single user toilet room if the door Yes

swings in and over a clear floor space at
an accessible fixture, is there a clear floor No
space at least 30 x 48 inches beyond the ______
swing of the door?

12.18 If the mirror is over a lavatory or Yes

countertop, is the bottom edge of the
reflecting surface no higher than 40 inches No
above the floor? ______

*34 inches for children

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

Lavatories
12.19 Does at least one lavatory have a clear Yes
floor space for a forward approach at
least 30 inches wide and 48 inches long? No
______

12.20 Is the front of the lavatory or counter Yes

surface, whichever is higher, no more than
34 inches above the floor? No
______

12.21 Is there at least 27 inches clearance from Yes

the floor to the bottom of the lavatory
that extends at least 8 inches under the No
lavatory for knee clearance? ______

12.22 Can the faucet be operated without tight Yes

grasping, pinching, or twisting of the
wrist? No
______
Is the force required to activate the faucet
no greater than 5 pounds?

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

Water Closets in Single-User Toilet Rooms and Compartments (Stalls)

12.23 Is the facility commode? Yes
No

12.24 Is the centerline of the water closet no Yes

less than 16 inches and no greater than
18 inches from the side wall or No
partition? ______

12.25 Is clearance provided around the water Yes

closet measuring at least 60 inches from
the side wall and at least 56 inches from No
the rear wall?* ______

12.26 Is the height of the water closet no less Yes

than 17 inches and no greater than 19
inches above the floor measured to the No
top of the seat? ______

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation
12.27 Is there a grab bar at least 42 inches Yes
long on the side wall?
No
____

Is it located no more than 12 inches Yes

from the rear wall?
No
____
Does it extend at least 54 inches from Yes
the rear wall?
No
____
Is it mounted no less than 33 inches
and no greater than 36 inches above
Yes
the floor to the top of the gripping No
surface? ____

Is there at least 12 inches clearance Yes

between the grab bar and protruding No
objects above?
___
Is there at least 1½ inches clearance Yes
between the grab bar and projecting No
objects below?
____
Is the space between the wall and the Yes
grab bar 1 ½ inches? No
____
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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation
12.28 Is the grab bar at least 36 inches long on Yes
the rear wall?
No
____

Does it extend at least 12 inches from the Yes

centerline of the water closet on one side No
(side wall)?
____
Does it extend at least 24 inches on the Yes
other (open) side?
No
____
Is it mounted no less than 33 inches and
no greater than 36 inches above the floor
Yes
to the top of the gripping surface? No
____

Are there at least 12 inches clearance Yes

between the grab bar and protruding
objects above?
No
___
Are there at least 1½ inches clearance Yes
between the grab bar and projecting
objects below? No
____
Is the space between the wall and the grab
Yes
bar 1½ inches?
No
____
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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation
12.29 If the flush control is hand operated, is Yes
the operable part located no higher than
48 inches above the floor? No
______

12.30 If the flush control is hand operated, can it Yes

be operated with one hand and without
tight grasping, pinching, or twisting of the No
wrist?

Is the force required to activate the flush Yes

control no greater than 5 pounds? No
______

12.31 Is the height of the urinal not more than Yes

30 inches?
No

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Chapter 3: Internal Service & Facilities

12. Sanitary Facilities

Y/N Standard Reference Recommendation

Toilet Compartments (Stalls)

12.32 Is the door self-closing? Yes
No

12.33 Is the lock operable with one hand and Yes

without tight grasping, pinching or
twisting of the wrist? No

12.34 If the door swings in, is the minimum Yes

required compartment area provided
beyond the swing of the door (60 inches x No
56 inches if water closet is wall hung or 59 ______
inches if water closet is floor mounted)?

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Chapter 3: Internal Service & Facilities

13. Security Services

Y/N Standard Reference Recommendation

Alarm System
13.1 If there are alarm systems, do they have Yes
both flashing lights and audible signals?
No

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Chapter 3: Internal Service & Facilities

14. Evacuation Routes

Y/N Standard Reference Recommendation

Fire Escape
14.1 Are emergency exits easily identifiable? Yes
No

14.2 Are emergency exits easily accessible? Yes

No

14.3 Is the lift an ‘evacuation lift’? Yes

No

14.4 Is safety drill performed? Yes

No

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Chapter 4: Information & Communication

15. Information & Communication

Y/N Standard Reference Recommendation

15.1 Is there information detailing the Yes

accessible facilities in the building with
photograph. No

15.2 Are staff members trained in Sign Yes

Language interpretation.
No
Or,
Are Sign language interpreters available in
call.

15.3 Is adequate support available for persons Yes

form different cultures, learning
disabilities, those not formally educated, No
in all above provision

15.4 Is lighting adequate & without glare Yes

No

72