WORK EXPERIENCE
09/07/2020 – 15/01/2021 – Sumy, Ukraine
Solutions developer
EFSOL
◦ Integrating third-party services via API
◦ Optimizing and speeding up the work of the database;
◦ Automatization trade equipment (fiscal registrar, barcode
scanner)
◦ Automatization basic business processes of an online store
Danylo
Chernenko 26/02/2021 – 31/05/2021 – Sumy, Ukraine
DATE OF BIRTH: Sales operations assistant
13/06/1999 Global Bilgi
◦ Consultyin Lifecell clients
◦ Registration information to the database from clients
CONTACT ◦ Support the clients
Nationality: Ukrainian
08/07/2021 – CURRENT – NDA, Ukraine
Gender: Male
Middle Technical Support Consultant
Metalurhiv St, 13, flat 95 NDA
40004 Sumy, Ukraine ◦ Supporting customers via email and over the phone and through
webcasts, guiding customers and Sales Engineers in product
[email protected] installation, operations and troubleshooting;
◦ Maintaining and updating the knowledge base, participating in
(+380) 950684869
the buildup of the support organization;
◦ Apply the latest and greatest customer happiness practices;
◦ Introducing support methodologies and tools;
◦ Working in tight integration with the US-based support centre.
EDUCATION AND TRAINING
01/09/2015 – 30/06/2019 – Tarasa Shevchenka Ave, 17, Sumy, Ukraine
Technician-Programmer
Machine Building College of Sumy State University
https://int.sumdu.edu.ua/en/welcome-to-sumdu/academic-structure/52-
machine-building-college-of-sumy-state-university.html
01/09/2019 – 30/06/2021 – Ryms'koho-Korsakova St, 2,, Sumy, Ukraine
Bachelor of Computer Science
Sumy State University
https://int.sumdu.edu.ua/en/
01/09/2021 – CURRENT – Ryms'koho-Korsakova St, 2, Sumy, Ukraine
Magister of Computer Science
Sumy State University
https://int.sumdu.edu.ua/en/
LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
OTHER LANGUAGE(S):
English
Listening Reading Spoken Spoken Writing
C2 C2 production interaction C2
B2 B2
Russian
Listening Reading Spoken Spoken Writing
C2 C2 production interaction C2
C2 C2
DIGITAL SKILLS
Hard Skills
Quality Assurance / Frontend: Angular 2+, AngularJS, jQuery, Bootstrap /
Python, Django, Asyncio / Jira, Confluence, Trello / Microsoft Excel / Rel
ational Databases: SQL / Windows Linux OS / Google API / AWS Web
Services / IT Technical Support / In-depth knowledge of PHP, XML, XSL,
SQL, HTML, CSS, Bootstrap, JavaScript, JQuery / Heroku Cloud / Program
ming (C, Java, Python, OCaml, OpenGL) / SVN Git GitLab / C / C++ / C# /
Good listener and communicator / Research and analytical skills
Soft Skills
Motivated / Team-work oriented / Analytical skills / Written and Verbal
skills / Decision-making / Strategic Planning / Critical thinking / Respo
nsibility / Organizational and planning skills