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Enhance Buyer Confidence with Guided Search

Zoovu's digital assistants provide guided search experiences to help buyers find the right products. The assistants ask needs-based questions to narrow choices and drive buyers to the desired outcome. They can increase sales conversion by 211% and average order value by 47% while reducing bounce rates by 65%. Digital assistants are available across channels and for different use cases like gifts, in-store assistance, and seasonal campaigns. They also help B2B buyers with solution selling and sales enablement.

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Supriyo Santra
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
229 views6 pages

Enhance Buyer Confidence with Guided Search

Zoovu's digital assistants provide guided search experiences to help buyers find the right products. The assistants ask needs-based questions to narrow choices and drive buyers to the desired outcome. They can increase sales conversion by 211% and average order value by 47% while reducing bounce rates by 65%. Digital assistants are available across channels and for different use cases like gifts, in-store assistance, and seasonal campaigns. They also help B2B buyers with solution selling and sales enablement.

Uploaded by

Supriyo Santra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Digital Assistants

Empower your buyers to


make confident and
informed decisions
Help buyers quickly discover the products they
need with guided search experiences across all
GIF
channels.

Learn more

Guide your shoppers through the buying process.


Educate them on your products and content and empower them to make confident
purchase decisions.

Guided Search
Buyers have so much to choose from today that

GIF
they can’t make sense of it all. That’s why with
Zoovu’s Digital Assistants you can create dynamic
conversations that ask needs-based questions to
narrow down choice and get them to the right
outcome - making finding products easy.
Interactive and engaging search experience
Turn specs into meaningful terms they understand
Provide visual aids and tips to drive engagement

Search the produces results


Guided search creates a confident and informed search
experience for all buyers. By focusing on relevance, Zoovu’s
Digital Assistants remove buyer hesitancy to convert.

GIF
Deliver the results and outcomes that matter most to your
business:
Increase sales revenue and conversion by 211%
Drive AOV up by 47%
Boost customer loyalty and repeat purchase
Reduce bounce rates by 65%
Increase overall customer engagement by over 90%

Simple to use platform that capture the attention and intention of


every search and buyer

One line code integration AI Conversation Insights Personalized Data

Easily publish your digital Find out how buyers are engaging Push all collected behavioral data
assistant in minutes by adding a with the assistants and get insights directly into your CRM to enrich your
one line of code to your page. on how to optimize your customer data and further
conversations for better results. personalize their experience in other

Assistants for every moment


Your buyers want a seamless search experience that saves
them time and delivers the results they’re looking. Digital
Assistants deliver in the moments when your buyers need
them the most:
Gift finders: Make gifting easy and stress free while
standing out from the competition with interactive gift
finders that recommend the right present to a shopper with
a few easy to answer questions.
In-store advice: Support customers in-stores with kiosks
equipped with digital assistants when a sales
representative is unavailable or for self-service inclined
customer.
Seasonal campaigns: Launch themed digital assistants to
help drive visibility of products during key shopping events
and holidays.

Assistants for the B2B buyer


B2B buyers need search experiences where they
can research, evaluate, qualify, and purchase with

GIF
ease. Digital Assistants enable B2B businesses to
transform how they sell on digital channels.
Solution selling: Generate better qualified leads by
understanding buyers specific needs while ensuring
compliance requirements are always met.
Sales enablement: Use digital assistants to
empower your employees to sell better and more
efficiently.
Digital Assistants
Empower your buyers to
make confident and
informed decisions
Help buyers quickly discover the products they
need with guided search experiences across all
channels.

Learn more

Guide your shoppers through the buying process.


Educate them on your products and content and empower them to make confident
purchase decisions.

Guided Search
Buyers have so much to choose from today that

GIF
they can’t make sense of it all. That’s why with
Zoovu’s Digital Assistants you can create dynamic
conversations that ask needs-based questions to
narrow down choice and get them to the right
outcome - making finding products easy.
Interactive and engaging search experience
Turn specs into meaningful terms they understand
Provide visual aids and tips to drive engagement

Search the produces results


Guided search creates a confident and informed search
experience for all buyers. By focusing on relevance, Zoovu’s
Digital Assistants remove buyer hesitancy to convert.
Deliver the results and outcomes that matter most to your
business:
Increase sales revenue and conversion by 211%
Drive AOV up by 47%
Boost customer loyalty and repeat purchase
Reduce bounce rates by 65%
Increase overall customer engagement by over 90%

Simple to use platform that capture the attention and intention of


every search and buyer

One line code integration AI Conversation Insights Personalized Data

Easily publish your digital Find out how buyers are engaging Push all collected behavioral data
assistant in minutes by adding a with the assistants and get insights directly into your CRM to enrich your
one line of code to your page. on how to optimize your customer data and further
conversations for better results. personalize their experience in other

Assistants for every moment


Your buyers want a seamless search experience
that saves them time and delivers the results
they’re looking. Digital Assistants deliver in the
moments when your buyers need them the most:
Gift finders: Make gifting easy and stress free while
standing out from the competition with interactive
gift finders that recommend the right present to a
shopper with a few easy to answer questions.
In-store advice: Support customers in-stores with
kiosks equipped with digital assistants when a sales
representative is unavailable or for self-service
inclined customer.
Seasonal campaigns: Launch themed digital
assistants to help drive visibility of products during
key shopping events and holidays.

Assistants for the B2B buyer


B2B buyers need search experiences where they
can research, evaluate, qualify, and purchase with

GIF
ease. Digital Assistants enable B2B businesses to
transform how they sell on digital channels.
Solution selling: Generate better qualified leads by
understanding buyers specific needs while ensuring
compliance requirements are always met.
Sales enablement: Use digital assistants to
empower your employees to sell better and more
efficiently.
Conversation Studio
Turn every search into
contextually engaging
conversations that deliver
in the moment
Connect the right content, to the right people -
every time

See it in action

Conversation Studio is a platform that lets you build, manage, and deliver personalized
conversations so you can provide effortless search experiences on every channels.

Intuitive platform
Focus on building great search experiences.
Conversation Studio is a self-service solution with
no IT skills required. Build your conversations and
design layouts straight out of the box or leverage
one of our 500+ templates to get you started
faster.
Easily add new teams or new channels to the
experience.

AI Search
Choose from our selection of AI Power-Ups to further
enhance your search experiences.
Conversation Optimizer: Optimize your conversation in real-
time and predict the next best question to boost the best
results for each individual search.
AI Tags: Automatically tag and enrich your product data to
ensure every search makes sense.
Translator: Auto-translate your conversations for all search
experiences in any language across all regions and channels.

Search Analytics
Monitor your key indicators in an intuitive
dashboard, from CTR to conversion. Uncover your
users needs, best performing products and content,
and pricing preferences. Leverage these insights to
shape and optimize your search strategy.

Experiences on any channel


Digital Assistant Visual Configurators Facebook Chat Dynamic Email Intelligent Site Search

Supercharge email campaigns by embedding


interactive and dynamic experiences into emails to
improve engagement and product discovery.
Conversation Studio
Turn every search into
contextually engaging
conversations that deliver
in the moment
Connect the right content, to the right people -
every time

See it in action

Conversation Studio is a platform that lets you build, manage, and deliver personalized
conversations so you can provide effortless search experiences on every channels.

Intuitive platform
Focus on building great search experiences.
Conversation Studio is a self-service solution with
no IT skills required. Build your conversations and
design layouts straight out of the box or leverage
one of our 500+ templates to get you started
faster.
Easily add new teams or new channels to the
experience.

AI Search
What do you normally use your headphones for? Choose from our selection of AI Power-Ups to further
¿Para qué usas normalmente tus auriculares?
enhance your search experiences.
Conversation Optimizer: Optimize your conversation in real-
time and predict the next best question to boost the best
Tag results for each individual search.
AI Tags: Automatically tag and enrich your product data to
Tag ensure every search makes sense.
Tag
Translator: Auto-translate your conversations for all search
experiences in any language across all regions and channels.

Search Analytics
Monitor your key indicators in an intuitive
dashboard, from CTR to conversion. Uncover your
users needs, best performing products and content,
and pricing preferences. Leverage these insights to
shape and optimize your search strategy.

Dynamic Email
10

Supercharge email campaigns by


embedding interactive and dynamic
experiences into emails to improve
engagement and product discovery.

Facebook Chat
20 30

Digital Assistant
VIsual Configurators
Intelligent Site Search
Intelligent Search
Search that understands
your buyers.
Transform how products are discovered with
intelligent site search that surfaces relevant
products to drive conversion.
GIF
Learn more

Understand the contextual meaning of every search query with semantically enriched
search. Delivering accurate results instantly.
No manual effort required.

Semantic Search
Intelligent site search powered by semantic data
understands the intent behind a product search
query and delivers accurate results instantly. Take
the keyword guessing game out of the buyer’s
journey with a search experience that understands
every query and surfaces the the most relevant
product.
Let buyers find what they want, not just what they
type. Users will easily find their favorite breakfast
recipe, whether they search for pancakes, crêpes, or
hot cakes.

Search that understands


Improving site search means solving the frustrations both
buyers and businesses endure with the conventional search
box experience.
Intelligent site search takes query to conversion by addressing
common search problems:
Inaccurate results: Detects what the user really want by
breaking down queries semantically and understand every last
detail.
Buyers language vs product descriptions: Understands and
translates imprecise phrasing or simple spelling mistakes into
attributes that match what your product catalog can deliver.
No results found: Recognizes what synonyms buyers use to
find products with the world’s most comprehensive library of
product ontology.

Search that always delivers


Don’t let buyers miss out on the right product or
services. With Zoovu’s intelligent site search your
buyers will find the products they want in an

GIF
instant, and your product data will get an
immediate upgrade without any manual effort.
Instant results with autocomplete suggestions
Show only what’s relevant and available
Constantly enriched data: Every search improves
your product catalog by identifying data gaps and
using our proprietary Semantic Studio to enhance

Get more control over your search experience and its results

Search Analysis Search Insights Search Customization


Gain access to concrete data to Builds an extensive library of search Control the weighting and ordering
help optimize the search experience data by learning the of products based on availability,
experience. Understand how search keywords and behaviors that promotions, or seasonality. Create
is being used to identify resonate with buyers to create an search parameters that allow you to
opportunities to improve and which improved customer experience. show certain products to specific
customizations perform best. user groups, or different prices for
products based.
Intelligent Search
Search that understands
your buyers.
Transform how products are discovered with
intelligent site search that surfaces relevant
products to drive conversion.

Learn more

Understand the contextual meaning of every search query with semantically enriched
search. Delivering accurate results instantly.
No manual effort required.

Semantic Search
Intelligent site search powered by semantic data
understands the intent behind a product search
query and delivers accurate results instantly. Take
the keyword guessing game out of the buyer’s
journey with a search experience that understands
every query and surfaces the the most relevant
product.
Let buyers find what they want, not just what they
type. Users will easily find their favorite breakfast
recipe, whether they search for pancakes, crêpes, or
hot cakes.

Search that understands


Improving site search means solving the frustrations both
buyers and businesses endure with the conventional search
box experience.
Intelligent site search takes query to conversion by addressing
common search problems:
Inaccurate results: Detects what the user really want by
breaking down queries semantically and understand every last
detail.
Buyers language vs product descriptions: Understands and
translates imprecise phrasing or simple spelling mistakes into
attributes that match what your product catalog can deliver.
No results found: Recognizes what synonyms buyers use to
find products with the world’s most comprehensive library of
product ontology

Search that always delivers


Don’t let buyers miss out on the right product or
services. With Zoovu’s intelligent site search your
buyers will find the products they want in an

GIF
instant, and your product data will get an
immediate upgrade without any manual effort.
Instant results with autocomplete suggestions
Show only what’s relevant and available
Constantly enriched data: Every search improves
your product catalog by identifying data gaps and
using our proprietary Semantic Studio to enhance

Get more control over your search experience and its results

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Search Analysis Search Insights Search Customization


Gain access to concrete data to Builds an extensive library of search Control the weighting and ordering
help optimize the search experience data by learning the of products based on availability,
experience. Understand how search keywords and behaviors that promotions, or seasonality. Create
is being used to identify resonate with buyers to create an search parameters that allow you to
opportunities to improve and which improved customer experience. show certain products to specific
customizations perform best. user groups, or different prices for
products based.

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