CHAPTER 9
OFFERING
Elicitation
Look at the illustration before studying the dialogues below and then try to guess what the
woman with red shirt is saying about
Well, in this chapter, you will study how to make an offer. You will practice offering something,
service, accepting and refusing an offer.
General Instructional Objective
After completing this lesson, students should be able to use the language expressions for
offering in a real situation fluently and accurately both in spoken and written communication
Specific Instructional Objective:
• Offer something
• Offer service
• Accept an offer
• Refuse an offer
Dialogue 1.
Waiter : Good evening sir, madam. My name is Komag. I’ll be your waiter tonight.
Would you like something to drink before your meal?
Woman : Yes, please. I’d like a coke
Waiter : Would you like one coke with ice?
Woman : Yes please.
Waiter : And for you sir?
Man : Aa…yeah, I’d like a fresh orange juice.
Waiter : I’m sorry sir. We don’t have any orange juice…. We have lime, pineapple,
Papaya….
Man : pineapple sound nice.
Waiter : Fine, I’ll come back later to take your order.
Questions.
1. Where are the guests?
2. What’s the waiter’s name?
3. What does the waiter offer to the guests?
4. What would the woman like to drink?
5. What does the man finely have to drink
Dialogue 2.
Clerk : Good afternoon madam. Can I help you?
Lady : Yes please. I’d like to collect my travelers’ cheques
Clerk : What’s the name madam
Lady : Gordon
Clerk : Excuse me a moment……. I’m afraid they are not ready yet.
Lady : That’s OK
Clerk : Would you like me to give you a call when they are ready?
Lady : Yes please……. My work number is 01-535-7928
Questions.
1. What is the lady’s name?
2. What for does she come to the bank?
3. What does “they” in line 5 refer to?
4. What does the clerk offer to the lady at the end of the dialogue?
5. Does the lady accept the offer?
From the first and the second dialogues, you can study how to offer something and service. In
dialogue 1, the waiter uses an expression “Would you like something to drink, before your
meal?” to offer something. And woman uses “yes please” to accept the offer.
In dialogue 2, the clerk uses “Would you like me to give you a call when they are ready?” to
offer a service. And the lady uses the same expression as the woman’s expression “Yes please”
to accept the offer.
The details expressions used to offer both service and something are as follows:
Offering something:
• Would you like…………………………………..?
• Can I offer you ………………………………….?
• May I offer you …………………………………?
Accepting an offer:
• Yes please. Tank you
• Thanks a lot
• That’s very kind of you. Thanks
• That would be very nice. Thanks
Refusing an offer:
• No. Thank you
• No, not now. Thanks
• Not this time. Thanks
Offering service:
• Would you like me to…………………………..?
• Shall I ……………………………………………………?
• Let me ………………………………………………
Accepting :
• Yes please. Thanks
• Would you? Thanks
• That’s very kind of you thank you
Refusing:
• No. Thanks
• No. It’s OK. Thanks.
• No, but thanks very much
• That’s very kind, but I won’t. Thank you
Don’t forget to study the following expressions:
• Would you like ………….or ………………….? Could I have ……..please/
• Would you like ………..with………or without…………? Could I have ….. with…….
• What kind of …………………….would you like? Could I have…………………..
• How would you like your ……. To be done? A weldone…………please
• What time would you like me to…………………………? At…………O’clock please
• Where
• When
• How
Practice 1. (Pair work)
Offer the following things to your friends in the class. Your friend may accept or decline the
offer. Use variety of expressions.
For example:
X: would you like some tea? Y: No, thank you.
1. Some coffee
2. A glass of water
3. An extra plate
4. An astray
5. Some more ketchup
6. Some juice
7. One more beer
8. Another glass of wine
9. An extra chair
10. Some sugar
Practice 2. (Pair work)
Make a dialogue and act it out with your fiends based on the following situations. Number 1 has
been done for you as an example.
1. You are a worker. Your boss has just arrived. Offer him a cup of tea. You accepts the
offer.
U : Good morning, sir.
Boss : Good morning
U : Can I offer you a cup of tea, sir?
Boss : Thank you, but don’t make it sweet.
U : All right, sir.
2. You are a daughter. A friend of your father comes to your house. You offer him
something to drink. He then accepts your offer.
3. You are waiting on a sofa in a hospital. You see a mother with a baby is coming. You
offer her a seat. She is very grateful to accept the offer.
4. You are a hotel room boy. You see a guest get sick. You offer him to call a doctor for
him. However, he refuses your offer.
5. You are a secretary. A guest comes to see your manager. The manager is busy so you ask
him to wait and offer him a glass of coffee, but he declines the offer.
Practice 3. (Pair work)
Study the dialogues below and then make a similar dialogue with your partner based on the
following clues.
a).
X : Would you like some juice?
Y : Yes please. Thank you.
X : What kind of juice would you like?
Y : Could I have one orange juice please?
X : Would you like orange juice with milk or without milk?
Y : Could I have orange juice with a little milk, please?
X : All right. Wait for a moment please.
1. Coffee/white coffee/ a little sugar
2. Soft drink/coke/ ice
3. Balinese food/lawar/rice
4. Chinese food/cap cay/rice
5. Beer/Bintang/ice
b).
X : would you like me to pick you up?
Y : That’s very kind of you. Thanks.
X : what time would you like me to pick you up?
Y: Can you pick me up at 4 p m. please?
X : Where would you like me to pick you up?
Y : Could you pick me up at my office please?
X : OK . I Will.
1. Call a taxi/Bali Taxi/the sooner the better
2. Fix the AC/ The AC in my room/this afternoon
3. Post your letter/ Business letter/tomorrow
4. Carry your bag/ to the lobby/ now
5. Reserve a room/single room/tomorrow
Summary.
To offer something, you can say:
• Would you like some water?
• Can I offer you something to eat?
• May I offer you a cup of tea?
To accept an offer, you can say:
• Yes please. Tank you
• Thanks a lot
• That’s very kind of you. Thanks
• That would be very nice. Thanks
To refuse an offer, you can say:
• No. Thank you
• No, not now. Thanks
• Not this time. Thanks
To offer a service, you can say:
• Would you like me to give you a call this afternoon?
• Shall I pick you up?
• Let me bring your luggage to your room.
To accept a service, you can say:
• Yes please. Thanks
• Would you? Thanks
• That’s very kind of you thank you
To refuse service, you can say:
• No. Thanks
• No. It’s OK. Thanks.
• No, but thanks very much
• That’s very kind, but I won’t. Thank you
Formative Test.
Complete the following dialogues by crossing the best option A, B, C or D
1. X : ………I offer you something to drink?
Y : No. Thank you
A. do
B. am
C. must
D. may
2. X : ……………kind of drink would you like?
Y : Could I have a bottle of tea please?
A. How many
B. What
C. How much
D. Which
3. X : ………..you like coke with ice
Y : Without ice please.
A. Are
B. Do
C. Would
D. Could
4. X : …………………………………………………………………………….
Y :well done please
A. What would you like your fish to be done?
B. Where would you like your fish to be done?
C. When would you like your fish to be done?
D. How would you like your fish to be done?
5. X : May I ……. you something to eat?
Y : Yes thank you
A. Offer
B. Offering
C. To offer
D. Offers
6. X : ……….. I call a taxi for you?
Y : That would be very nice. Thank You
A. Would
B. Can
C. Shall
D. Do
7. X : ……………….. me lock the suitcase for you, sir.
Y : No, It’s OK. Thanks
A. Would
B. Shall
C. Let
D. May
8. X : Would you like coffee or tea?
Y : ………………………………………….
A. Yes please. Thank you
B. Certainly. Thanks
C. Tea please.
D. All right. Thank you.
9. X : May I offer you a car with driver or without driver?
Y : ……………………………………………………..
A. Yes please. Thank you
B. Certainly. Thanks
C. With a driver please.
D. No, I can’t. Thank you.
10. X : Would you like me to……………….. the fan?
Y : would you? Thank you
A. Turns on
B. Turning on
C. Turned on
D. Turn on
Use the key to formative test 9 given at the end of this book to check your answer. Calculate
your correct answers and then use the formula below to see the degree of your comprehension
to the material of chapter 9.
The total of correct answers
The degree of comprehension = -------------------------------------- X 100 %
The total of item
Note: 90 – 100 % = very good
80 – 89 % = good
70 -79 % = Ok
< 70 % = bad
If your comprehension is ≥ 80 %, you can continue to chapter 10. It is good. However, if it is <
80 %, you have to read chapter 9 again especially the materials that you do not understand yet
Glossary.
Tea coffee
Juice beer
Wine coke
Apple chicken
Eggs milk
Open lock
Get bring
Carry turn on/off
Post call
Pick up escort
Deliver wait
Clean send
Type set up
Serve prepare
Change take
