Employment engagement
activities in TCS
What is TCS ?
The sole mission is to help customers achieve their business objectives
by providing innovative, best-in-class consulting, IT solutions and
services and to make it a joy for all stakeholders to work with us.
TCS functions as a full stakeholder to business, offering a consulting-led
approach with an integrated portfolio of technology led solutions that
encompass the entire Enterprise value chain. Their Customer-centric
Engagement Model defines how they engage with you, offering
specialized services and solutions that meet the distinct needs of your
business.
They build bespoke teams around your domain and technology
requirements drawn from their talent pool of over 528,748 global
professionals including 36.2% women from 157 nationalities. Their
domain expertise has been built upon decades of experience working
across industries and this knowledge underpins our suite of solutions.
Their organization structure is domain led and empowered to help
provide Customers a single window to industry specific solutions. Agile
industry units have embedded capabilities to enable rapid responses
that provide a competitive edge to our Customers. This is coupled with a
unique Global Network Delivery Model™ (GNDM™), spanning 40 global
locations, that is today recognized as the benchmark of excellence in
technology deployment.
They have made significant investments in Digital platforms and
products spanning Technology Products, Horizontal Platforms and
Products, Vertical Platforms and Products.
Driving success through heightened employee engagement.
There are three areas that organizations can target to create superior
employee experience and drive sustainable competitive advantage.
Positive organizational experiences begin with an empathetic and
effective recruitment and onboarding process.
● Strengthening the relationship between P-O fit, performance
and retention-
Research shows that when a supervisor perceives an employee’s
person-organization fit (P-O fit) to be high, there is a demonstrable
improvement in job performance along with reduced risk of the
employee jumping ship. For organizations looking to build high
performance teams, this means hiring employees with similar
values as the company to create a positive managerial perception
of talent, and in turn, elevate overall performance.
● Nurture Supportive Environment to Improve Employee
Engagement-
According to the International Labor Organization (ILO), pandemic
mitigation measures such as lockdowns and stay-at-home orders
have impacted four out of five workers in the global workforce3 . In
a remote work environment, the first priority of organizations
should be to restructure the traditional way of working to better
accommodate the demands of the new model, including making
more room for families and examining the typical lengths of
workdays.
● Prioritize work-life balance-
Analytics and insights can help understand synergistic interplay of work
and life in a physically dispersed but interdependent team environment,
promoting family-supportive supervisor behaviors (FSSBs) in the quest
for superior business outcomes. It is also necessary to provide emotional
support to employees who are prosocially motivated. Assessing baseline
prosocial motivation levels and offering periodic interventions can help
ensure that they are not exhausting themselves trying to help their
co-workers. Evidence-based data insights can recommend
persona-based organizational and supervisory support for such
employees.
IT services, consulting & business solutions firm Tata Consultancy
Services (TCS) takes a focused and strategic approach to talent
acquisition and management, according to its head of HR, who
explained that this approach plays a critical role in the commercial
success of the business.
As a company of 417,000 employees globally, director and head of
human resources for TCS Asia Pacific, Kunnumal Sudeep, said HR has
a major stake in TCS’ strategic and operational performance.
“A large percentage of our business partnerships are large-scale , some
in the billions of revenue per year, and require very advanced
technological capabilities.’
