NAME VERITAS NETBACKUP AND WINDOWS ADMINISTRATOR

Mobile no: +91- 99xxxxxxx

PROFESSIONAL PROFILE
 Worked as a Windows Administrator L3 with Techmahindra Bangalore May 21 2019 to till month

 Worked as a Windows Administrator L2 and Server VERITAS NetBackup Engineer with Techmahindra
through Eteam info services Ltd. Bangalore Aug 14 2018 to May 20 2019

 Worked as a Windows Administrator L2 and Server VERITAS NetBackup Engineer with Techmahindra
through Onward E-Services Ltd. Bangalore Sep 15 2015 to Aug 05 2018

 Worked as a Desktop Support L2 and Server VERITAS NetBackup engineer with Wipro InfoTech
(Infrastructure Availability Services) through Rooman Technologies, Bangalore NOV 12 2012 TO DEC 14 2014

 Certificate in computer programming languages & networking, NIIT, Bangalore. JUN 12 TO OCT 12

 [Link] Bachelor of computer science with an overall experience of 5 years 9 months.

RESPONSIBILITY:

VERITAS NETBACKUP
 Performing Backup & restore operation through “VERITAS NetBackup” applications Version 5.1. & 6.0, 7.7.1
for Windows & UNIX based Servers.

 Troubleshoot backup & restore failure

 Troubleshoot Tape libraries & tape drive issues

 Troubleshoot performance related issues.

 Media Manager configurations

 Troubleshoot the backup jobs using log files

 Handling tape libraries: SL500 (Storage Tech), DELL ML6000, ML5000 and Sun Storage L1000 Autoloader

 Managing Daily, Weekly and Monthly media requirements

 Creating volume pools and assigning Medias to various volume pools

 Document Backup procedures, Schedules, Failures and plan for improvement of backup strategies.

 Monitoring backups of windows and UNIX servers using tools “NetBackup Operation Manager” Symantec
NetBackup.

 Adding clients to NetBackup and configure attribute, backup selection and schedules.

 Performing DB catalog backup

WINDOWS ADMINISTRATOR
 Troubleshooting of server operating system environment, server deployment/redeployment, patching,
configuration, recovery

 Cross check the details for respective clients.

 Build productive trust relationship with clients

 Understand existing automation technologies and recommend process improvement, identify gaps,

 Experience in Knime analytics Tools using Power BI

 Configure server and service monitoring tools for cloud and on premise applications.

 VMware system management and administration

 Some familiarity with cloud computing with AWS.

 Windows Server and Active Directory Implementing & managing 2003, 2003R2, 2008, 2008R2, 2012R2.

 GPO implementation & AD replication, Installation, configuration & management.

 Fail over clustering, Installation, configuration & BAU operation’s.

 DFS Server Installation, Configuration & Administration.

 DNS, DHCP Server role installation, Configuration & Administration.

 Good in reviewing issues related to Anti-malware, Spam, and Patch Management

 Performing Backup/Restore of Databases such as System databases, user databases.

 Customized reporting, notification and alert configurations.

 Served as key resource during migration of production batch cycle to common suite of systems. Developed
quality processes operating procedures.

 Led technical documentation overhaul project that updated obsolete data, corrected inaccuracies, and closed
information gaps.

 Providing technical support and problem resolution for environment by analyzing the problems and
identifying the cause and circumstances of the problem.

 Understanding customer’s business priorities and addressing them with our capabilities.
 Understanding the SLA of the project and relate it to our process.

 Onsite co-ordination and customer interfacing

 Created training documentation regarding various platforms/applications such as Windows Administration,

 Installing and maintenance the Operating system (Win XP and Windows7, 10)

 Installing and maintenance the Antivirus,

 Configuration of MS Outlook,

 Responsible for flashing daily & monthly reports,

 Preparing Reports thought MS excel

 Working on the long pending calls by coordinating with L2 team, Exchange admin team, Server team and
Network team.

 Installation and configuration of software like VPN,SAP, Citrix, MS-Office (2007,2010), communicator
2005,2007, Lync 2010,2013,2016, Antivirus, Solid works, CATIA, Selenium Informatica, VM Ware etc.

 Mail configuration on iPhone, android, windows and Blackberry smart phones.

 Mcafee EPO 4.8.0, 5.05 server, creating architecture/design, implementation, functional testing,
performance testing, user support, application/server/database maintenance, policy creation, reporting,
compliance, incident response, 

 Mail client configuration and troubleshooting of MS-Outlook (2003, 2007, and 2016) for 2003, 2007, 2010 and
2016 office 365 exchange servers.

 Highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/ Laptops, hardware,
software and peripherals

 In-depth knowledge of documenting and upgrading hardware and software systems

 Hands-on experience in creating user accounts; including user rights, security and groups creation

 Resolved complex technical issues that arose on client computer using troubleshooting

 Effectively made recommendations to IT users on selection of hardware and software

 Successfully administered user accounts, Exchange mailboxes, and security and distribution

 Installed and maintained Windows and desktop software, service packs, patches, and anti- virus updates.

 Created and maintained user accounts and security via Active Directory. The VMS operating system also
required creating and troubleshooting issues.

 Directly supported the in-house service ticket software for non-emergency user related issues. This support
involved resolving the issue and/or re-directing the ticket to the appropriate team who would then resolve.

 Participated in revolving on-call schedule to provide 24/7 service to users

 Worked with third party vendors to resolve issues with hardware or software covered by annual maintenance
agreements.
  Troubleshoot various technical issues dealing with printers, network, and phone systems

 Supported Action Request Queues, managed critical migrations, supervised help desk/desktop upgrade
projects, led the Information Technology Services crisis management team, and ensured that desktop and LAN
problems were resolved quickly and efficiently.

 Managed Desktop Services and played an active role in help desk queue / desktop design / build projects.

SCCM
 Installing System Center 2012 R2 Configuration Manager.

 Installing Site System Roles in Configuration Manager 2012 R2

 Deploying Configuration Manager 2012 R2 Clients Using Group Policy

 Capture Windows 7 using SCCM 2012 R2

 Deploying Windows 7 using SCCM 2012 R2

 Installing and Configuring Endpoint Protection Role in SCCM 2012 R2

 Backup SCCM 2012 R2 Server

SOFTWARE SKILLS

Operating Systems : Windows 95, 98, NT, 2000, XP, Vista, Windows 7& Windows 10

Office Automation : Office 97/2003-07/2010-13-16

Computer Skills : c, java, vb, oracle, networking, html, Dot Net, Testing

Styling Software’s : Adobe Photoshop CS3

E DUCATION
2014 BSC (Bachelor of Computer Science)

2011 Diploma in computer engineering

2008 SSLC
Project: Multipacket Reception in Random Access Wireless Network
Project: Dot Net Programming

ACADEMIC RECORD
 COURSE NAME OF INSTITUTION PERCENTAGE OF YEAR OF PASSING
MARKS

BSC(Bachelor of Annamalai University, Hosur 63% May 2014

DCE(Computer polytechnic college, Hosur 77% Apr 2011

SSLC matriculation higher secondary 56% Apr 2008

PERSONAL DETAILS

Name : Name

Father’s Name : name

Age & Date of birth : 24 & 13-11-1997

Gender : Male

Nationality : Indian

Language known : English, Tamil, Kannada, Telugu

Marital Status : Unmarried

Phone no : +91- 99xxxxxxx

DECLARATION

I hear by declare that all the above information furnished above is true and correct to my knowledge
and belief.

PLACE : Signature