Scribd
Upload
113 views2 pages

2-21078 Training Datasheets-Etom F

This document provides information about a training course on the Business Process Framework (eTOM) Fundamentals. The one-day course teaches participants a common, business-led approach to rationalizing business processes using TM Forum's widely adopted Business Process Framework standard. The course objectives are to equip participants to improve business efficiency across their organization using the framework. Participants will learn the common language of business processes and how to systematically collect and reuse existing business knowledge. The course is suitable for business managers, solution architects, process practitioners and quality managers. It provides a foundation for scoping projects, planning and assessing change impact.

Uploaded by

Erick Alexander Llanos Buitron
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
113 views2 pages

2-21078 Training Datasheets-Etom F

This document provides information about a training course on the Business Process Framework (eTOM) Fundamentals. The one-day course teaches participants a common, business-led approach to rationalizing business processes using TM Forum's widely adopted Business Process Framework standard. The course objectives are to equip participants to improve business efficiency across their organization using the framework. Participants will learn the common language of business processes and how to systematically collect and reuse existing business knowledge. The course is suitable for business managers, solution architects, process practitioners and quality managers. It provides a foundation for scoping projects, planning and assessing change impact.

Uploaded by

Erick Alexander Llanos Buitron
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Training & Certification

Business Process Framework


(eTOM) Fundamentals
Learn a common, business-led approach to rationalize the processes
that run your business.

We all know that making the best use of all the assets you have is a best practice for any business. TM Forum’s
Business Process Framework Fundamentals course gives you everything you need to get started with one of
the most well-known and widely-adopted standards in our industry to do just that!
Let us show you how TM Forum’s Business Process Framework can be used to support a range of business
objectives – developing process flows; defining project scope; planning, designing, testing and deploying
applications, transforming business processes, supporting procurement requests, and many more.
With this class you will learn the common language of Business Process that many thousands of others around
the world are speaking. You will add a new skill to your professional resume while helping your company to
systematically improve the way it does business.

Certification
Format: Onsite | online | virtual
Level: Foundation A course attendance certificate is issued on
Duration: 1 day satisfactory completion of the course. There is a
Pre-requisites: Frameworx Overview is recommended knowledge certification exam also associated with
the course material. Passing this exam counts
toward career certification with TM Forum.
Who should attend?
This course is suitable for:
• Business managers, enterprise solution
architects, process practitioners and quality
managers
• Solution architects working for enterprise
application providers or integrators
• Anyone interested in ensuring that a service
provider business operates as efficiently as
possible
• Anyone interested in gaining a better
understanding of the relationship between
the goals of the business and the
supporting IT infrastructure

www.tmforum.org/training Training & Certification


Training & Certification

Course objectives: Course syllabus:


Service Providers:
• Equip you to use the Business Process Framework
MoDuLe 1
to improve business efficiency across your
Business Process Framework introduction
organization.
• Enable you to systematically collect and re-use MoDuLe 2
the knowledge that exists in your business to Business Process Framework structure
benefit from the knowledge you have while
building a flexible and agile future approach.
MoDuLe 3
• Provide a solid foundation for scoping projects, Business Process Framework uses
planning the future and assessing the impact of
change. MoDuLe 4
• Impart a common understanding of the tasks Business Process Framework and Business
involved in running your business and a common Process transformation
language to describe them.
• Allow you to interact with your suppliers and MoDuLe 5
partners using standard terminology to eliminate Business Process Framework Conformance
miscommunications, missed opportunities and
rework. MoDuLe 6
Suppliers: The Business Process Framework and other
• Teach you to speak the language of 90+% of the industry process models
global service providers – interact with you
customers and partners using standard
terminology.
• Give you an understanding of how your product
can better fit your customers’ business process
requirements so that you can meet their needs
better and faster.
• Show how change projects can be better planned
and executed through a deeper understanding of
service provider processes.

is course is on the following certification tracks:


• Business • Frameworx • Business • Operation • Revenue • Business • TM Forum
Development Transformation Process Architect Assurance Architect Platform
Manager Manager Modeler Business Architect
Analyst

Suggested courses to take next:


Business Process Framework (eTOM) Practitioners’ Course
Information Framework (SID) Fundamantals
Application Framework (TAM) Fundamantals
Fundamentals of Customer Centricity
Revenue Assurance Fundamentals
Fundamentals of Transition to Virtualized Networks

www.tmforum.org/training Training & Certification

You might also like