India Instructor Contractor Engagement Agreem
India Instructor Contractor Engagement Agreem
AND
RENUKA GUPTA
B. ______________________________________________________
(Your Full Name – for example, Shruti Nidhi Kaur, not S. Kaur)
AFVPR5036F
Tax ID Number: _______________ (Your India PAN etc.)
WHEREAS Company operates through the brands WhiteHat Jr. and BYJU’S FutureSchool,
respective websites and mobile applications (together, termed the “Platform”) and
facilitates, amongst others, online education services and aims at providing lessons in
various subjects/courses to children and/or adults (“Student(s)”).
WHEREAS it is the policy of Company to appoint highly qualified trainers who support
Company’s initiatives and programs in pursuit of quality education to Student(s)
(“Instructor”);
WHEREAS the Parties mutually desire to enter into this Agreement to define and set forth
the terms and conditions of the engagement of Contractor by Company.
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1. Engagement of Services:
B. As part of their engagement for the Services, Contractor hereby agrees to devote the
time required to teach the Courses that Contractor voluntarily chooses to teach in
their entirety as may be prescribed by Company from time to time (each session is
referred to as a “Class”).
C. Contractor agrees to abide by the ‘Work Standards and Code of Ethics’ contained in
Schedule B in performance of the Services. Company reserves the right to revise the
standards applicable to performance of the Services and to specify additional
standards during the Term, and Company will provide Contractor notice of the same.
2. Compensation:
As full compensation for all Services provided by Contractor under this Agreement,
Company will pay Contractor as specified in Schedule A of this Agreement
pertaining to “Compensation.” Contractor shall provide necessary documents as
required by law to assist Company in making payment to Contractor as per applicable
laws and this Agreement. Depending on the documents received from the Contractor,
the Company shall adopt appropriate withholding tax position as prescribed by the
law.
3. Obligations of Contractor:
A. Contractor may perform the Services at such place or location and at such times as
Contractor may determine and shall ensure adequate and continuous internet
connectivity to meet the minimum quality standards specified by Company in order
to maintain the quality of the lessons and to complete the respective Class without
interruption.
B. Contractor accepts and acknowledges that the lessons imparted by Contractor may be
recorded by Company Group and Contractor gives Company Group
permission/consent to record the same and exclusive rights throughout the world in
the recorded lessons as specified below. Contractor hereby agrees to deliver to
Company all papers, permission(s), documents, files, electronic data or media,
reasonably requested by Company in connection therewith. For purposes of this
Agreement, “Company Group” means Company and any entity currently existing or
subsequently formed that directly or indirectly controls, is controlled by, or is under
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common control with Company, whether by contract, through the ownership of voting
securities or otherwise.
C. Contractor acknowledges that an integral part of the Services is that Contractor has
the responsibility to ensure the well-being of the Students assigned to Contractor
while in Class. Contractor always shall maintain the decorum of an Instructor-student
relationship and act professionally toward each student and parent. Contractor
undertakes to always conduct the lessons in full compliance with applicable law.
E. Contractor shall not post on any social media platforms regarding Company Group or
its students. Contractor shall not comment on social media platforms on any issue
regarding Company Group unless requested explicitly by Company. Contractor shall
not reply to any media or external-party requests for comment. In case of any such
queries, Contractor immediately shall contact the Corporate Communications team.
F. Contractor shall neither use nor aid, assist, publish, display, or share with any third
party including on any social media platform or Internet any Confidential Information
(as defined in Section 5) or content, material, or information about Company Group
or its students or customers, including but not limited to any images, screenshots,
photos, internal conversations, emails, text, curriculum, audios, videos, tutorials,
reading materials and/or any other materials which can be used in a defamatory or
disparaging manner against Company Group and/or Platform.
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H. While performing the Services or communicating with any actual or potential students
(or parents) of Company Group, Contractor shall focus on the Services and the Class
and not make any disparaging statements, criticisms, or arguments which brings
public disrepute or ridicule to the Company Group.
I. Contractor shall not redesign, reverse engineer, recompile, or reassemble the Platform
or any Company Group portal/applications to which Contractor has access.
J. Contractor shall not take any other actions that may be detrimental to the Company
Group, including posting or submitting any unauthorized, plagiarized, defamatory,
immoral, unethical, obscene or illegal content on/via the Platform.
A. Contractor will not make any direct contact with Company’s students other than for
the purpose of providing the Services and conducting scheduled lessons through the
Platform.
C. Relationship Between the Parties: It is the express intention of the parties that
Contractor perform the Services as an independent contractor. Contractor's
relationship with Company will be that of an independent contractor, and nothing in
this Agreement is intended to, or should be construed to, create a partnership, agency,
joint venture, or employment relationship. Without limiting the generality of the
foregoing, Contractor is not authorized to bind Company to any liability or obligation,
make promises or act on behalf of Company, or otherwise represent that Contractor
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has any authority for Company. Company will not control how the Services are
performed on a day-to-day basis while teaching the Courses and any Class. Rather,
Contractor has the right to and will in fact control the manner and methods in which
the Services are performed and is responsible for determining the best way to perform
the Services; provided that nothing herein limits Contractor’s obligations to meet this
Agreement’s requirements and the standards and conditions specified by Company.
Contractor is obligated to report as income all compensation received by Contractor
under this Agreement, and to pay all applicable taxes (including self-employment and
other taxes) on such income, and Contractor will be solely responsible for making all
such contributions, premium payments, and income tax remittances in conformity
with any applicable statutory requirements on Contractor's own behalf. Contractor is
responsible for obtaining insurance as commercially reasonable or as required by law
and for obtaining and maintaining any applicable business licenses. Contractor has
had the opportunity to carefully review and discuss with an attorney of Contractor’s
choosing this Agreement and Contractor’s engagement by Company as an
independent contractor. Each party waives and will be estopped from asserting any
claim that Contractor is not an independent contractor under the terms of this
Agreement. Contractor will indemnify and hold Company harmless to the extent of
any obligation imposed on Company to pay in withholding taxes or similar items or
resulting from a determination that Contractor is not an independent contractor.
D. Contractor is not an employee of Company and will receive only the fee for Services
listed in Schedule A and not any benefits. Contractor is not entitled to (under this
Agreement or otherwise) and will not receive any of the rights or benefits that
Company may provide or make available to its employees, including but not limited
to group health insurance, life insurance, profit-sharing, retirement benefits, paid
leave (including vacation, holidays, and sick leave), workers' compensation or
unemployment insurance, overtime pay, severance pay, or any other statutory
benefits.
E. Contractor will furnish all tools, materials, equipment, supplies, and other resources
necessary to accomplish the Services (except as expressly provided in Schedule C, if
applicable) and will incur all expenses associated with performance. Contractor
warrants that all such equipment, materials, and supplies will be in good repair and
appropriate for the task and that Contractor will not rely on the equipment, materials,
or supplies of Company to provide the Services. Any equipment provided by
Company shall be used strictly for professional purposes and returned promptly to
Company by Contractor upon conclusion of this Agreement in a safe and sound
condition. Contractor shall be liable for any damages except for normal wear and tear
sustained in case of ordinary use.
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B. Contractor will be given access to the Platform to provide the Services. Contractor
acknowledges that all information related to the Platform, including user/login
credentials, is Confidential Information and will not be disclosed or used other than
in performance of the Services.
C. Company Group has received, and in the future will receive, confidential or
proprietary information from third parties subject to a duty on Company Group’s part
to maintain the confidentiality of the information and to use it only for certain limited
purposes. Similarly, any information Contractor receives from students or customers,
including information voluntarily disclosed by students or parents, will be considered
Confidential Information. If Contractor receives such third party information from
Company Group or their students and customers, Contractor will hold such
confidential or proprietary information in the strictest confidence and not to disclose
it to any person or entity, or to use it except as necessary in carrying out the Services
for Company consistent with Company Group’s duties to the applicable third parties.
D. Any and all information gathered by Contractor from Company Group during the
Term of this Agreement, including but not limited to the Coursework (as defined in
the following section) shall be treated as Confidential Information by Contractor and
Contractor undertakes not to disclose the same without prior written consent from
Company to any third party in whole or in part, for any commercial purpose or
otherwise.
E. Contractor also agrees that they shall not use or provide access to any third party of
any Confidential Information of Company Group, for any purpose other than to
provide their services as per this Agreement. Contractor shall limit the disclosure of
the Confidential Information to only those employees and agents who have a need to
know the information for the limited purpose of executing their job responsibility,
strictly in accordance with the specifications of Company.
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a. treat the personal data to which Contractor has been granted access to by
Company Group only in accordance with the legal requirements of data treatment
established in the applicable law and legislation which governs this Agreement,
with the sole purpose of complying with the obligations set out in this Agreement
and by no means Contractor shall use such personal data for a different purpose;
b. Contractor hereby agrees not to disclose to third parties the personal data to which
either party has been granted access, except for those necessary for the data
processing and upon formal agreement regarding data protection;
c. Keep all personal data and information entrusted to Contractor by Company
Group in absolute secrecy. Such obligation shall survive the termination of this
Agreement;
d. Have all necessary rights, consents and/or authorizations required by the
applicable law to disclose, share and/or authorize the processing of personal data
in order to comply with all contractual and/or legal obligation;
e. Immediately notify Company of requests for data access, by any person and/or
governmental authority, to any of the personal data received and not share the data
unless authorized by Company;
f. Inform Company of any security incident within forty-eight (48) hours of the
moment it became aware, by any means, of the respective incident;
G. Each Party agrees that, if there is a breach or threatened breach of the confidentiality,
intellectual property, or non-solicitation obligations under this Agreement by
Contractor, Company Group may have no adequate remedy in damages and will be
entitled to seek injunctive relief and other equitable remedies for any such breach in
any court of competent jurisdiction. Contractor further agrees that they will not
oppose the granting of such relief. Such remedies are not the exclusive remedies for
breaches of the confidentiality, personal data protection, and other obligations of
Contractor and are in addition to all other remedies available at law or in equity to
Company Group.
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Contractor acknowledges and agrees that all documents, materials, articles, equipment,
and other items produced by and/or provided to Contractor, including but not limited to
the curriculum, equipment, software, memoranda, research notes, correspondence, and
reports (“Coursework”) shall be the exclusive property of Company, and Contractor shall
retain no ownership, interest, or rights therein. All intellectual property rights in the
Coursework, including but not limited to, patents, copyrights, trademarks, and trade
secrets, developed, created or discovered by Contractor in performance of this Agreement
shall be the exclusive property of Company. Contractor irrevocably assigns and grants to
Company all rights, title, and interest in the Coursework, without any additional
compensation or claim for money from Company. To the extent the foregoing transfer
and assignment of all rights to Company is not valid, Contractor hereby grants to
Company the exclusive, irrevocable, perpetual, transferable and sublicensable right to use,
reproduce, distribute, publicly perform, publicly display and create derivative works of
the Coursework, in any format or media. Contractor further waives all moral rights in the
Coursework, to the extent permitted under applicable law. Contractor agrees to cooperate
with Company to accomplish and document the transfer of all rights in the Coursework to
Company, as the Company may require.
7. Termination:
This Agreement shall commence on the Effective Date and remain in effect unless
otherwise expressly canceled by either Party as per the terms of this Agreement (“Term”).
This Agreement may be terminated at any time during the Term:
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Upon termination by either Party, or upon Company’s earlier request, Contractor shall
provide to Company within three calendar days all of Company’s property, Confidential
Information, third party confidential information, any work product associate with the
Services, and any materials that Company provided to Contractor in connection with this
Agreement, including any copies. Sections 3 through 13 shall survive termination of this
Agreement. The login ID provided to Contractor to log into the Company website shall be
deactivated on the date of termination. Company shall complete full and final settlement of
all amounts payable within 60 (sixty) calendar days of the date of termination.
8. Indemnity:
Contractor hereby agrees to indemnify, defend, and hold harmless Company, its affiliates,
subsidiaries, parents, and related companies, and its and their present former, and future
successors and assigns, and all of its and their present, former, and future directors, officers,
employees, trustees, associates, and agents (together, the “Indemnitees”), from and
against all taxes, losses, damages, liabilities, penalties, costs, and expenses, including
attorneys’ fees and other legal expenses, sustained or incurred by Indemnitees arising
directly or indirectly from or in connection with: Contractor’s breach of any portion of this
Agreement, including breach of Contractor’s obligations, duties, warranties,
representations, or undertakings; any negligent, reckless, or intentionally wrongful act of
Contractor; any failure of Contractor to perform the Services in accordance with all
applicable laws, rules, and regulations; or any infringement or violation of any third
party rights, including resulting in whole or in part from Company’s use of the work product
of Contractor under this Agreement; any negligent, reckless, or intentionally wrongful act
of Contractor; any failure of Contractor to perform the Services in accordance with all
applicable laws, rules, and regulations; or any violation or claimed violation of a third
party’s rights resulting in whole or in part from Company’s use of the work product of
Contractor under this Agreement.
9. Entire Agreement:
This Agreement and all exhibits (including the Schedules) contain the entire agreement
between Contractor and Company with respect to the subject matter hereof and supersede
any and all previous communications, representations, understandings, or agreements,
either oral or written, including any agreement executed with any member of Company
Group, with respect to said subject matter. This Agreement may be executed in any number
of counterparts and by the Parties to it on separate counterparts, each of which shall be an
original but all of which together shall constitute one and the same instrument.
Notwithstanding the foregoing, all Contractor’s obligations relating to protection of any
affiliate’s Confidential Information or intellectual property interests will survive.
Neither this Agreement nor any rights under this Agreement may be assigned or otherwise
transferred by Contractor, in whole or in part, whether voluntarily or by operation of law,
without the prior written consent of Company. Company may assign its rights and
obligations under this Agreement upon written notice to Contractor. Subject to the
foregoing, this Agreement will be binding upon and will inure to the benefit of the parties
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and their respective successors and permitted assigns. Any assignment in violation of the
foregoing will be null and void. All Company Group members are intended as third-party
beneficiaries of this Agreement.
A. For purposes of this Agreement, the following terms applicable to governing law and
disputes will apply. By signing below, Contractor irrevocably and unconditionally waives,
to the fullest extent permitted by applicable law, any objection which it may now or
hereafter have to the laying of venue of any suit, acton or proceeding arising out of or
relating to this Agreement in the venues listed below, and further waives, to the fullest
extent permitted by applicable law, the defense of an inconvenient forum to the
maintenance of such action or proceeding in any such court.
B. In the case of any dispute arising out of or related to this Agreement, including the
performance of the Services (“Dispute”), either party shall give to the other written notice
of such Dispute (“Written Notice”), and the parties shall discuss the Dispute in good faith
and endeavor to amicably resolve it.
C. For a Contractor located in the United States of America, this Agreement will be governed
by the laws of the State of Delaware, United States of America. If a Dispute cannot be
resolved amicably within 30 (thirty) calendar days from the date of the Written Notice,
such Dispute shall be referred to and finally settled by binding arbitration administered by
the International Centre for Dispute resolution in accordance with the International
Arbitration Rules (“ICDR Rules”) by a single arbitrator appointed in accordance with the
ICDR Rules. The place of arbitration shall be Dover, Delaware, United States of America.
The language of the arbitration shall be English. Any arbitral award determination shall be
final and binding upon the Parties. Judgment on the arbitrator's award may be entered in
any court of competent jurisdiction.
D. For a Contractor located in all other countries, this Agreement will be governed by the laws
of India, and the venue for any dispute resolution will be the courts located in Mumbai,
Maharashtra. If a Dispute cannot be resolved amicably within 30 (thirty) calendar days
from the date of the Written Notice, such Dispute shall be referred to and settled by
arbitration under and in accordance with the provisions of the Arbitration and Conciliation
Act, 1996. The sole arbitrator would be appointed by the Company. The place of arbitration
shall be Mumbai, India. Notwithstanding the resolution of disputes arising out of or relating
to this Agreement through arbitration, the Parties further agree to the exclusive jurisdiction
of the Courts in Mumbai, Maharashtra for all matters relating to this Agreement including
the enforcement of an arbitral award. Any arbitral award determination shall be final and
binding upon the Parties. Judgment on the arbitrator's award may be entered in any court
of competent jurisdiction.
E. No class or collective actions can be asserted in arbitration or otherwise, and the Parties
each waive any right to participate in any class, representative, or collective proceeding.
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This arbitration agreement does not allow for class arbitrations even if the procedures or
rules applicable to the arbitration permit such proceedings. The Parties are only entitled to
pursue arbitration solely in an individual capacity, and not a plaintiff or class member in
any purported class or collective proceeding. The arbitration award shall be final and
binding. Judgment upon the award may be entered and enforced by any court of competent
jurisdiction, including any court having jurisdiction over the relevant party or its assets.
F. This Agreement, including this Section 11, will be applied in a manner consistent with
applicable law.
12. Severability. If any provision in this Agreement constitutes a violation of any applicable law or is
deemed unenforceable or void, then such provision, to the extent only that it is in violation of law,
or is deemed unenforceable or void, will be deemed modified to the extent necessary so that it is no
longer unenforceable, void, or in violation of law and such provision will be otherwise enforced to
the fullest extent permitted by law. If such modification is not possible, said provision, to the extent
that it is in violation of law, unenforceable, or void, will be severed from the remaining provisions
of this Agreement, which will remain in full force and effect to the maximum extent consistent with
applicable law.
13. Notices:
Company may give Contractor all notices (including legal process) that Company is required to give
by any lawful method, including by posting notice on the Platform or by sending it to any email or
at mailing address provided at the recitals of this agreement, that Contractor provides to Company.
Contractor agrees to provide current and accurate contact information to Company and to check for
notices posted on the Platform. Contractor agrees to send Company any notice by mailing it to the
applicable address listed below the signature block with a copy to: [email protected].
The terms mentioned aforesaid relating to this Agreement govern Contractor’s engagement
to provide Services as an Instructor for Company. By accepting this Agreement, Contractor
agrees to abide by the terms of this Agreement. If Contractor does not agree to the terms
of engagement as specified in this Agreement, Contractor should not sign this Agreement
with Company.
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IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed as of the
Effective Date.
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Schedule A – Compensation
For Contractors based in India, payment for the Services consists solely of the following:
Per Class Fees Rs. 325/- (Rupees Three Rs. 425/- (Rupees Four
Hundred and Twenty-Five) Hundred and Twenty-Five)
per per
Regular** class Regular** class
Minimum Guarantee*** During the first three month after the Joining date i.e. the date
on which the Instructor has begun providing its Services to the
Students, Company will provide Contractor a minimum
guaranteed payment, which will be offset by any actual earned
amount for trial classes, paid classes, and other incentives (if
any) provided by Company. The minimum payment for
Coding and Math is as follows: -
• 1st Month – Rs. 10,000/-
• 2nd Month – Rs. 20,000/-
• 3rd Month – Rs. 25,000/-
*Trial Class - First class for a student before the student signs up for Company subscription
classes.
**Regular Class - Classes that take place after the student signs up for paid Company
subscription classes.
*** Minimum Guarantee amount payment, is subject to providing minimum 120 hours
slots/classes per month as per business hours defined. Minimum Guarantee pay out can be
changed or removed at any point of time at the sole discretion of Company and is not a
permanent incentive/program.
## The payout can change at Company’s discretion. Any such changes announced will prevail
but will not change pay for Services provided before the change announcement. It is hereby
clarified in the event there is a discrepancy in the payout to an Instructor, the terms of the
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payout mentioned in the Instructors dashboard shall prevail over this annexure.
Internet Reimbursement:
In addition to the above compensation, Contractor will be reimbursed with the lower of INR
1500/- or the actual invoice amount for Internet connection, upon submission and verification
of the required documents, as per existing procedure of Company.
Penalty/Deduction for not meeting the standards, ethics prescribed by Company and
requirements mentioned in this Agreement, shall be calculated as below:
Penalties/Deductions*
● Contractor can cancel an un-booked Class at any time, and a booked Class with
prior notice of 21 (twenty one) days without any penalty.
● Any scheduled class that is canceled by Contractor without 21 (twenty one) days
prior notice is considered a “Cancellation”.
● Contractor is allowed only 6 (six) “Cancellations” in a month, post which penalty
is applicable as follows:
● If Contractor does not cancel a scheduled class and then doesn’t attend the class at
all, it is highly unacceptable and shall attract penalty(ies). At 3rd such instance and
onwards, this Agreement may be terminated unilaterally by Company with
immediate effect.
● The penalty shall be subject to deduction from payments that accrue to Contractor
for classes already taken.
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Schedule B
What is the Code of Conduct? In addition to the general requirements in the Contract,
Instructors also must follow certain basic requirements in providing the Services:
● The Instructor shall be punctual for the class the Instructor has committed to teach as
per the guidelines for trial and paid classes and maintain consistent punctuality as per
the highest standards of the Platform.
● The Instructor shall fully prepare for each Class in advance and take all preparatory
steps necessary for conducting the class as per the course (s) selected by the Student
(s).
● The Instructor shall perform the Services using high levels of competency in subject
matter, teaching methods, classroom management, and student supervision.
● The Instructor shall minimize outside distractions. This includes (1) putting their
phone on silent mode, (2) not engaging in phone calls, texting, or other outside activity
during the Class, and (3) not eating during the Class.
● The Instructor shall focus on the Class during Class time. This means not engaging in
the following during the Class: (1) sleeping, (2) leaving any student unattended, or
(3) outside activities (e.g., work for other clients, business development, household
chores, etc.).
● The Instructor shall exercise professional standards during the Class. This includes
(1) dressing appropriately and professionally, (2) sitting on a chair (and not on a bed,
sofa, recliner, pouffe, or similar surface while conducting Class), and (3) acting
professionally and using appropriate language and effective communication styles
conducive to teaching.
● The Instructor shall refrain from using the official Company email address for
personal purposes. (Instructor is provided an official email address only for the limited
purpose of communicating with students about a Class)
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● The Instructor shall not engage in malicious activities such as marking a project
complete when such is not the case, making derogatory remarks, indulging in corrupt
behaviour, letting another person conduct the class on Instructor’s behalf without
advance authorization of Company), and engaging activities of a similar nature.
● The Instructor shall treat every student with respect and civility and avoid
discrimination or harassment. or harassment. This includes not treating anyone
differently based on any protected classification (including national origin, ancestry,
citizenship, race, color, religion, creed, sex, sexual orientation, gender (including
gender identity and gender expression), age, marital status, medical condition,
disability, genetic information, military and veteran status, or any other class or
activity protected by law).
● The Instructor shall take steps to ensure no unnecessary visual or other disruption
during Class. This includes (1) keeping the virtual classroom noise and distraction-
free with optimal lighting and a non-cluttered background, (2) keeping the
Instructor’s camera wiped and well-adjusted such that the Instructor’s image is in the
centre of the screen, and (3) keeping the camera on throughout the Class unless
otherwise advised by the Company technology team).
● The Instructor shall take steps to ensure no technological disruption during Class. This
includes (1) using a quality microphone consisting of a headset and a mic, (2) keeping
their laptop fully charged to sustain any power failure, and (3) maintaining an optimal
internet speed and testing it in advance of the Class such as at fast.com or
speedtest.net).
● The Instructor shall be available and follow the scheduled Class time that the
Instructor has requested and agreed to teach. This includes (1) keeping the login
credentials handy and starting the system 15 minutes before the Class, (2) giving
advance notice at least 3 (three) weeks in advance and not canceling the Class with
less notice, and (3) not ending Class early or late.
● The Instructor shall not record the Class or capture any Class image without the
Parent’s prior written consent.
● The Instructor shall ensure conformity with all applicable policies of Company
including the Policy on Prevention of Sexual Harassment at Workplace [and Name of
Anti-Discrimination Policy].
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Dos Don’ts
Taking pictures and videos of student/Class Taking pictures of student/Class without their
with the parent’s written consent. Parent’s written consent.
Sharing pictures and videos of your happy Taking a picture of your student or their
moments teaching your students are always Parents without the Parent’s written consent is
welcome. not acceptable. Incidents where these pictures
are being shared in different teacher
community platforms or making fun of their
looks, names, or environment, is disrespectful
and won’t be tolerated.
Being patient and empathetic with students Getting angry with students when they don’t
irrespective of their learning capacity. understand easily.
We want each and every one of our Instructors When students take time to understand
to operate with patience and empathy. We concepts, or when they don’t listen to your
want Instructors to understand that each instructions, it’s natural to feel frustrated and
student is different. The time they take to angry. But it is not acceptable for an Instructor
understand and apply each content as a result to take that anger out on students or make them
will be different. Hence, Instructors need to be feel unsafe in the class.
patient and give support accordingly.
Discuss with the students student actions or Labelling students and communicating
issues that are acting as obstacles in achieving disrespectfully about students on different
the desired outcome and seeking solutions. platforms.
DOs Don’ts
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For any complaints and grievances, please limit Don’t share personal information such as
yourself to sharing of factual details. photos or contact information of any
Instructor with others without their
consent.
Dos Don’ts
Reach out to the right channel for support Spam personal chat
Concierge and Instructor chat is the first key channel of Don't spam the staff members on
support for Instructor. If this doesn’t work after giving a their personal number or in their
considerable amount of time, use the ombudsman option email, workplace inbox. This
from your dashboard. behaviour is highly discouraged.
As teachers and staff members working on two different It is understandable if you feel
sides of the same task, it is understandable how you expect frustrated and angry when your
immediate support from them. But please do understand concerns are not resolved
that considering the number of teachers in the platform, immediately. But in such
you will have to wait for the time given to resolve your situations, using words, tone or
concerns. sentences which are disrespectful
are not tolerated.
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Schedule C
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Certificate Of Completion
Envelope Id: 08E6DF34A6154FF39E782B8F7526F4E8 Status: Completed
Subject: INDIA_INSTRUCTOR CONTRACTOR ENGAGEMENT AGREEMENT
Source Envelope:
Document Pages: 19 Signatures: 1 Envelope Originator:
Certificate Pages: 4 Initials: 0 Contract
AutoNav: Enabled [email protected]
EnvelopeId Stamping: Enabled IP Address: 103.248.203.112
Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Record Tracking
Status: Original Holder: Contract Location: DocuSign
4/11/2022 3:10:42 PM [email protected]
From time to time, Ingram Micro India OBO Whitehat Education Technology Private Limited
(we, us or Company) may be required by law to provide to you certain written notices or
disclosures. Described below are the terms and conditions for providing to you such notices and
disclosures electronically through the DocuSign system. Please read the information below
carefully and thoroughly, and if you can access this information electronically to your
satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please
confirm your agreement by selecting the check-box next to ‘I agree to use electronic records and
signatures’ before clicking ‘CONTINUE’ within the DocuSign system.
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. You will have the ability to download and print documents we send
to you through the DocuSign system during and immediately after the signing session and, if you
elect to create a DocuSign account, you may access the documents for a limited period of time
(usually 30 days) after such documents are first sent to you. After such time, if you wish for us to
send you paper copies of any such documents from our office to you, you will be charged a
$0.00 per-page fee. You may request delivery of such paper copies from us by following the
procedure described below.
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. Further, you will no longer be able to use the DocuSign system to
receive required notices and consents electronically from us or to sign electronically documents
from us.
How to contact Ingram Micro India OBO Whitehat Education Technology Private
Limited:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: [email protected]
To advise Ingram Micro India OBO Whitehat Education Technology Private Limited of
your new email address
To let us know of a change in your email address where we should send notices and disclosures
electronically to you, you must send an email message to us at [email protected]
and in the body of such request you must state: your previous email address, your new email
address. We do not require any other information from you to change your email address.
If you created a DocuSign account, you may update it with your new email address through your
account preferences.
To request paper copies from Ingram Micro India OBO Whitehat Education Technology
Private Limited
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must send us an email to [email protected] and in
the body of such request you must state your email address, full name, mailing address, and
telephone number. We will bill you for any fees at that time, if any.
To withdraw your consent with Ingram Micro India OBO Whitehat Education Technology
Private Limited
To inform us that you no longer wish to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your signing session, and on the subsequent page,
select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an email to [email protected] and in the body of such request you must
state your email, full name, mailing address, and telephone number. We do not need any other
information from you to withdraw consent.. The consequences of your withdrawing consent for
online documents will be that transactions may take a longer time to process..
The minimum system requirements for using the DocuSign system may change over time. The
current system requirements are found here: https://support.docusign.com/guides/signer-guide-
signing-system-requirements.
Acknowledging your access and consent to receive and sign documents electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please confirm that you have
read this ERSD, and (i) that you are able to print on paper or electronically save this ERSD for
your future reference and access; or (ii) that you are able to email this ERSD to an email address
where you will be able to print on paper or save it for your future reference and access. Further,
if you consent to receiving notices and disclosures exclusively in electronic format as described
herein, then select the check-box next to ‘I agree to use electronic records and signatures’ before
clicking ‘CONTINUE’ within the DocuSign system.
By selecting the check-box next to ‘I agree to use electronic records and signatures’, you confirm
that:
You can access and read this Electronic Record and Signature Disclosure; and
You can print on paper this Electronic Record and Signature Disclosure, or save or send
this Electronic Record and Disclosure to a location where you can print it, for future
reference and access; and
Until or unless you notify Ingram Micro India OBO Whitehat Education Technology
Private Limited as described above, you consent to receive exclusively through electronic
means all notices, disclosures, authorizations, acknowledgements, and other documents
that are required to be provided or made available to you by Ingram Micro India OBO
Whitehat Education Technology Private Limited during the course of your relationship
with Ingram Micro India OBO Whitehat Education Technology Private Limited.