The Daily Telegraph's telephone cheat sheet

Company Phone number Shortcut Banks & Financial Services _ AAMI 13 22 44 _ AMP 1300 157 173 _ANZ 13 13 14 13 72 92 _ AXA _ Allianz _ Aussie Home Loans _ Australian Unity _ Bank West _ Bendigo Bank _Commonwealth Bank 13 26 64 1300 445 566 13 29 39 13 17 18 1300 236 344 132 221 13 24 84 Direct to switch. Press 0. Press 0 at least five times after listening to menu options. Press # at least five times after listening to opening spiel. Ignore menu. Press # three times. Ignore menu. Press # three times. Hold to speak to a representative. Ignore menu. Press # twice, then another # after it asks for PIN. Ignore menu. Press # twice. Ignore menu. Press # three times. Press 0 to speak to operator, then press 0 at least three times without listening to the menu. Press 3. Ignore menu. Press # at least four times for switch. Ignore menu. Press # twice. Direct to switch. Hold for switch. Ignore menu. Press # three times. Ignore menu. Press # at least six times. Ignore menu. Press # at least three times. Ignore menu. Press 0 at least 12 times . Press 4. Ignore menu. Slowly press # at least nine times. Hold to speak to a representative. Press 9 for reception. Can't be beaten by pressing 0 or #. You have you go through the specific product options. Press 9. Ignore menu. Press 0 at least three times for customer care. Press 7 then 6 Press 5.

_ Citibank _ Colonial First State _ GIO _ ING _ Macquarie Bank _ MLC National Australia Bank _ NRMA

13 13 36 13 10 10 13 34 64 1800 806 310 13 26 52 13 22 65 13 21 32 13 72 67

_ RAMS 13 11 55 _ Suncorp/Metway _ InsuranceLine Westpac _ Wizard Electronic Equipment _ Apple 13 77 87 13 20 32 1800 227 562 13 36 22 1300 542 273

_ LG _ NEC _ Panasonic _ Philips _ Pioneer

13 16 32 13 26 00 1300 363 391 1800 988 268

1300 362 603 _ Samsung _ Sharp _ Sony Cars _ Alfa Romeo _ Audi _ BMW _ Citroen _ Ford _ Holden _ Honda _ Hyundai _ Jaguar _ Kia _ Lexus _ Mazda _ Mercedes _ Mitsubishi _ Nissan _ Peugeot _ Renault _ SAAB _ Subaru _ Suzuki _ Toyota _ Volkswagen _ Volvo Communications 133 320 _3 AAPT _ Bigpond Optus _ Telstra Virgin Blue Vodafone 1300 13 55 30 1300 137 669

Can't be beaten by pressing 0 or #. You have to go through the options. Press 5. Ignore menu. Press 0 three times.

1300 642 412 9931 3400 9334 4555 1300 854 379 1300 730 500 07 5546 1366 1800 804 954 8873 6000 1800 645 665 1800 600 010 1800 023 009 1800 034 411 1300 662 230 1300 131 211 1800 035 035 1800 307 607 1800 009 008 1800 507 222 1800 226 643 1800 777 085 1800 869 682 1300 852 816 1300 787 802

Direct to switch. Direct to switch. Direct to switch. Direct to switch. Direct to switch. Direct to switch. Direct to switch. Direct to switch. Direct to switch. Press 1, then 1 to hold for an operator. NSW customers press 2. Press 4. Direct to switch. Direct to switch. Press 3. Direct to switch. Press 3, then 3 again. Direct to switch. Direct to switch. Hold to speak to an operator. Hold to speak to an operator. Hold to speak to an operator. Hold to speak to an operator.

Press 1 for mobile service. Ignore request for mobile number. Press 4. Can't be beaten by pressing 0 or #. Ignore menu. Press 0 three times. Press # after each prompt. Ignore the menu. Press # at least five times. Press # after each prompt. Press 1, then 4, then say "no", then say "something else", then hold. Press 1 for mobile services, then 5. You can enter your mobile number or just hold. Avoid the voice activation system.

135 005 137 663 133 937 132 200 13 67 89 1300 650 410

Airlines _ Air New Zealand

1800 639 224

Direct to switch.

_ British Airways _ Cathay Pacific _ Emirates Jetstar

1300 767 177 13 17 47 1300 303 777 131 538

Ignore menu. Press 0 at least twice. Press 5, then hold. Press *, then 2. Press 1 for English, then 1. Cant be beaten by pressing 0 or #. You'll need to follow the specific prompts. Press 1, then 4, then say "no" (if it's not about baggage), then say "something else", then hold. Press # at least seven times. Press 4, then 3. Press 0 twice after listening to the menu. Direct to switch. Press 2. Press 1, then 4, then say "no", then say "something else", then hold.

_ Malaysia Airlines

13 26 27

_ Pacific Blue QANTAS _ Regional Express (REX) _ Singapore Airlines Tiger Airways _ United Airlines _ Virgin Blue Fast Food _ Dominos _ Hungry Jacks _ KFC _ McDonalds _ Pizza Hut _ Red Rooster _ Subway _ Wendys Stores _ Big W _ Country Road _ Crazy Johns _ David Jones _ Freedom _ KMart _ Myer _ OfficeWorks _ Retravision _ Sanity _ Target Credit Cards _ American Express _ Diners Club

13 67 89 13 13 13 13 17 13 03 9254 0300 03 9999 2888 131 7777 13 67 89

07 3633 3333 02 8835 1300 1300 553 899 02 9875 7100 1300 553 899 08 9240 9777 07 3216 0665 02 9699 2244

Direct to switch. Direct to switch. Direct to switch, or press 1 to leave a message. Direct to switch, or press 0 to leave a message. Direct to switch, or press 1 to leave a message. Direct to switch. Press 0. Direct to switch.

02 8885 8000 1800 801 911 13 22 99 13 33 57 1300 135 588 1800 124 125 1800 811 611 1300 633 423 07 3370 3000 02 9774 8396 1800 814 788

Direct to switch. Press 4. Say "other", then say "other enquiry". Press 4. Press 0. Press 0. Direct to switch. Press 2, then press 4. Direct to switch. Direct to switch. Press 1.

02 9271 1111 1300 360 060

Press 1. Press 2, then press 5.

_ Master Card _ Virgin Money Health Insurance Funds _ Australian Unity _ GMHBA _ HBA _ HBF _ HCF _ HIF _ MBF _ Medibank Private _ NIB _ Bupa Australia Health Supermarkets _ Aldi _ BiLo/Newmart _ Coles _ Franklins _ Woolworths Energy Companies AGL Country Energy Energy Australia _ Ergon Energy Integral Energy _ Origin Energy _ TRU Energy

1800 120 113 02 8249 8000

Press 1 for English, then press 5 to speak to a consultant. Press 1.

13 2939 1300446422 13 1243 13 3423 02 9290 0444 1300 134 060 13 2623 13 2331 13 1463 1800 812 535

Hold to speak to operator. Direct to switch. Press 1, then press 4 or hold to speak to an operator. Hold to speak to operator. Takes you to operator after holding. Press 0 immediately, then press 4. Press 1, then press 3. Press 0 at least three times during the menu to go to operator. Hold to speak to operator. Direct to switch.

02 9675 9000 1800 150 023 1800 061 562 1800 004 844 1300 767 969

Press 1, then hold for operator. Press 2. Hold to speak to operator. Takes you straight to operator. Press 2, then press 0 at least three times for operator.

131 245 13 23 56 13 15 35 13 10 46 131 002 02 8345 5000 03 8628 1000

Press 4, then 4. Ignore menu. Press # at least five times. Press 0 then wait. Ignore menu. Press # at least seven times. Ignore menu. Press # five times. Direct to switch. Direct to switch.

Entertainment _ ABC _ Channel 7 _ Channel 10 _ Channel 9 _Daily Telegraph Foxtel _ Hoyts _ Kodak

139 994 03 9697 7777 07 3214 1010 02 9906 9999 02 9288 3000 1300 785 622 02 8071 6100 03 8417 8000

Direct to switch. Direct to switch. Press 5. Direct to switch. Direct to switch. Ignore menu. Press # at least nine times. Direct to switch. Direct to switch.

_ SBS _ Star City _ TAB _ Village Roadshow Other services Australia Post Australian Tax Office Centrelink - Familes and Parents line

02 9430 2828 02 9777 9000 131 802 02 9552 8600 13 13 18 13 28 69 136 150

Direct to switch. Direct to switch. Ignore menu. Press 0 three times. Direct to switch. Press 0. Can leave your number to be called back. Direct to switch. Enter your customer reference number or just press #. Then say "general enquiry" and follow the prompts. Direct to switch.

NSW Department of Community Services

9716 2222

_ Sensis Yellow Pages Directory 1800 006 912 Sydney Transport (timetable 131 500 info)

Direct to switch. Press 1, then 2.