Exam MS-700: Managing Microsoft Teams – Skills
Measured
This exam was updated on January 27, 2021. Following the current exam guide, we have
included a version of the exam guide with Track Changes set to “On,” showing the
changes that were made to the exam on that date.
Audience Profile
The Microsoft Teams Administrator configures, deploys, and manages Office 365 workloads for
Microsoft Teams that focus on efficient and effective collaboration and communication in an
enterprise environment.
The Teams Administrator must be able to plan, deploy, and manage Teams chat, apps, channels,
meetings, audio conferencing, live events, and calling. The Teams Administrator is also
responsible for upgrading from Skype for Business to Teams. Candidates for this exam should
be proficient at managing Teams settings by using PowerShell. The Teams Administrator has a
fundamental understanding of integration points with apps and services, including but not
limited to SharePoint, OneDrive, Exchange, Azure AD, and Office 365 Groups. The Teams
Administrator understands how to integrate external apps and services.
The Teams Administrator collaborates with Telephony engineers to integrate advanced
voice features into Microsoft Teams. This role is not responsible for configuring direct routing,
configuring call routing, or integrating telephony. The Teams Administrator may work with other
workload administrator roles, including security and compliance, messaging, networking,
identity, and devices.
Skills Measured
NOTE: The bullets that appear below each of the skills measured are intended to illustrate how
we are assessing that skill. This list is NOT definitive or exhaustive.
NOTE: Most questions cover features that are General Availability (GA). The exam may contain
questions on Preview features if those features are commonly used.
Plan and configure a Microsoft Teams environment (45-50%)
Upgrade from Skype for Business to Microsoft Teams
choose an appropriate upgrade path and coexistence mode to meet specific
requirements
plan and troubleshoot meeting migration
configure Microsoft Teams upgrade notification and meeting app preferences
configure coexistence mode for the organization and per-user
use Teams Advisor to assess and identify steps to roll out Microsoft Teams
Plan and configure network settings for Microsoft Teams
plan for successful network deployment by using Network Planner
calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and
Live Events
assess network readiness by using the Network Testing Companion
configure network ports and protocols used by Microsoft Teams client application
configure media optimizations by using QoS
configure and manage network and locations including reporting labels, emergency
addresses, and network topology
Implement governance and lifecycle management for Microsoft Teams
create and manage team templates
set up policies for Microsoft 365 group creation
configure Microsoft 365 groups, expiration policy, and naming policy
archive, unarchive, restore, and delete a team
Configure and manage guest access
configure guest users for Microsoft Teams
configure guest permissions for a team
configure meeting and live events experiences for guests
configure messaging and calling options for guests
remove guests
manage Azure AD access review for guests
configure guest access from Azure AD portal
Manage security and compliance
assign Microsoft Teams Admin roles
create and manage compliance features, including retention policies and sensitivity
labels
create security and compliance alerts for Microsoft Teams
create an information barrier policy
interpret security reports for Microsoft Teams
Deploy and manage Microsoft Teams endpoints
deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop),
Windows Virtual Desktop (WVD), MacOS, and mobile devices
manage configuration profiles
manage Microsoft Teams device tags
manage device settings and firmware
configure Microsoft Teams Rooms
Monitor and analyze service usage
interpret Microsoft Teams usage reports
interpret Microsoft 365 usage reports
optimize call quality by using Call Analytics
analyze organization-wide call quality by using Call Quality Dashboard
use Power BI to identify call quality issues
Manage Chat, Calling, and Meetings (30-35%)
Manage chat and collaboration experiences
configure messaging policies
manage external access
manage channels for a team
manage private channel creation policies
manage email integration
configure external access for SharePoint and OneDrive for Business
manage cloud file storage options for collaboration
Manage meeting experiences
configure meeting settings
create and manage meeting policies
configure settings for live events
create and manage policies for live events
configure conference bridge settings
Manage phone numbers
recommend a PSTN connectivity solution based on specific business requirements
order phone numbers
manage service numbers
add, change, or remove an emergency address for your organization
assign, change, or remove a phone number for a user
manage voice and audio conferencing settings for users
configure dynamic emergency calling
Manage Phone System
manage resource accounts
create and configure call queues
create and configure auto attendants
manage call park policies
manage calling policies
manage caller ID policies
interpret the Direct Routing health dashboard
Manage Teams and app policies (20-25%)
Manage a team
create a team
upgrade an existing resource to a team
manage privacy levels for a team
manage org-wide teams
Manage membership in a team
manage users in a team
configure dynamic membership
manage access review for team members
Implement policies for Microsoft Teams apps
create and manage app permission policies
create and manage app setup policies
The exam guide below shows the changes that were implemented on January 27, 2021.
Audience Profile
The Microsoft Teams Administrator configures, deploys, and manages Office 365 workloads for
Microsoft Teams that focus on efficient and effective collaboration and communication in an
enterprise environment.
The Teams Administrator must be able to plan, deploy, and manage Teams chat, apps, channels,
meetings, audio conferencing, live events, and calling. The Teams Administrator is also
responsible for upgrading from Skype for Business to Teams. Candidates for this exam should
be proficient at managing Teams settings by using PowerShell. The Teams Administrator has a
fundamental understanding of integration points with apps and services, including but not
limited to SharePoint, OneDrive, Exchange, Azure AD, and Office 365 Groups. The Teams
Administrator understands how to integrate external apps and services.
The Teams Administrator collaborates with Telephony engineers to integrate advanced
voice features into Microsoft Teams. This role is not responsible for configuring direct routing,
configuring call routing, or integrating telephony. The Teams Administrator may work with other
workload administrator roles, including security and compliance, messaging, networking,
identity, and devices.
Skills Measured
NOTE: The bullets that appear below each of the skills measured are intended to illustrate how
we are assessing that skill. This list is NOT definitive or exhaustive.
NOTE: Most questions cover features that are General Availability (GA). The exam may contain
questions on Preview features if those features are commonly used.
Plan and configure a Microsoft Teams environment (45-50%)
Upgrade from Skype for Business to Microsoft Teams
choose an appropriate upgrade path and coexistence mode to meet specific
requirements
plan and troubleshoot meeting migration
configure Microsoft Teams upgrade notification and meeting app preferences
configure coexistence mode for the organization and per-user
use Teams Advisor to assess and identify steps to roll out Microsoft Teams
Plan and configure network settings for Microsoft Teams
plan for successful network deployment by using Network Planner
calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and
Live Events
assess network readiness by using the Network Testing Companion
configure network ports and protocols used by Microsoft Teams client application
configure media optimizations by using QoS
configure and manage nNetwork and locations including reporting labels, emergency
addresses, and network topology
Implement governance and lifecycle management for Microsoft Teams
create and manage team templates
set up policies for Microsoft 365 group creation
configure Microsoft 365 groups, expiration policy, and naming policy
archive, unarchive, restore, and delete a team
Configure and manage guest access
configure guest users for Microsoft Teams
configure guest permissions for a team
configure meeting and live events experiences for guests
configure messaging and calling options for guests
remove guests
manage Azure AD access review for guests
configure guest access from Azure AD portal
Manage security and compliance
assign Microsoft Teams Admin roles
create and manage compliance features, including retention policies and sensitivity
labels
create security and compliance alerts for Microsoft Teams
create an information barrier policy
interpret security reports for Microsoft Teams
Deploy and manage Microsoft Teams endpoints
deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop),
Windows Virtual Desktop (WVD), MacOS, and mobile devices
manage configuration profiles
manage Microsoft Teams device tags
manage device settings and firmware
configure Microsoft Teams Rooms
Monitor and analyze service usage
interpret Microsoft Teams usage reports
interpret Microsoft 365 usage reports
optimize call quality by using Call Analytics
analyze organization-wide call quality by using Call Quality Dashboard
use Power BI to identify call quality issues
Manage Chat, Calling, and Meetings (30-35%)
Manage chat and collaboration experiences
configure messaging policies
manage external access
manage channels for a team
manage private channel creation policies
manage email integration
configure external access for SharePoint and OneDrive for Business
manage cloud file storage options for collaboration
Manage meeting experiences
configure meeting settings
create and manage meeting policies
configure settings for live events
create and manage policies for live events
configure conference bridge settings
Manage phone numbers
recommend a PSTN connectivity solution based on specific business requirements
order phone numbers
manage service numbers
add, change, or remove an emergency address for your organization
assign, change, or remove a phone number for a user
manage voice and audio conferencing settings for users
configure dynamic emergency calling
Manage Phone System
manage resource accounts
create and configure call queues
create and configure auto attendants
manage call park policies
manage calling policies
manage caller ID policies
interpret the Direct Routing health dashboard
Manage Teams and app policies (20-25%)
Manage a team
create a team
upgrade an existing resource to a team
manage privacy levels for a team
manage org-wide teams
Manage membership in a team
manage users in a team
configure dynamic membership
manage access review for team members
Implement policies for Microsoft Teams apps
create and manage app permission policies
create and manage app setup policies
