WHAT IS THE 5S METHODOLOGY?
5S is often summarized by the philosophy “a place for everything and everything in its place.”
5S originated as 5 Japanese words: Seiri, Seiton, Seisou, Seiketsu, and Shitsuke. In English these
have come to be known as:
Sort: Eliminate that which is not needed.
Straighten: Organize what remains after sorting.
Shine: Clean and inspect the work area.
Standardize: Write standards for 5S.
Sustain: Consistently apply the 5S standards.
At their core, 5S activities build the discipline needed for substantial and continuous
improvement by creating (and sustaining) efficient and effective work areas.
WHY IS 5S IMPORTANT IN MANUFACTURING?
While 5S was first developed in the context of the automotive industry, it is now widely
considered an essential element of any lean manufacturing program, regardless of industry.
Embedding 5S as part of daily life within your company means much more than improved
organization, sustained cleaning routines, and efficient activity flows. By using the 5S
methodology, operators are encouraged to improve their overall work environment and reduce
muda or waste.
Adherence to 5S standards is considered the foundation of Total Productive Maintenance
(TPM) and an integral part of the Toyota Production System (TPS). 5S also creates a stable
platform from which Kaizen activities can be launched.
The bottom line - 5S is a low investment, high impact lean manufacturing tool that is predicated
on people. It engages operators in “owning” their workspace and helps to ins till a culture of
quality, productivity, and improvement.
Key benefits of a 5S program include:
Creating space within your facility by removing unnecessary tools and equipment
Reducing waste from unnecessary motion by organizing the workspace
Reducing down time and improving quality by consistently maintaining equipment
Engaging operators by granting them more responsibility for their work environment
Creating a safer work environment by ensuring it is clean and well -maintained
SORT
The Sort step separates items in your workspace that you know you need from those that you do
not need or may not need by moving the latter to a “red tag” holding area.
Why Do You Need Sort?
Sort enables you to have a more productive workspace by removing unneeded clutter (and
eliminating distractions). It also is a first step towards opening up space that can be used for
other things.
How Do You Implement Sort?
Separate necessary items (e.g., tools, parts, and materials) from unnecessary items. We
recommend sorting items into four categories:
1. Items needed in this work area. These are items you know that you regularly use in the
context of this work area and thus will stay in this work area.
2. Items needed in another work area. Essentially, these are misplaced items. If an item is
used in another work area “sort” it into that area by delivering it to whomever is
responsible for that work area.
3. Items you may need. For items you are unsure about, use the 5S “red tag” system. Mark
such items with red tags, which at a minimum should in clude the name of who tagged
the item, why it is thought to no longer be needed, a proposed review date, and the
name of the manager who must approve of disposal. Move the item to a red tag holding
area, which should be organized by review month to make it easy to manage the area.
4. Items you do not need. These are items that you are 100% confident are not needed.
They should be immediately discarded.
5S can also be applied to your “digital workspace”. Delete obsolete computer files (sort) and
place needed files in well-organized folders (straighten).
What Are Some Examples of Sort?
Remove waste (or muda) from your workspace.
Discard broken or old parts using 5S red tags.
Responsibly recycle materials and papers.
Separate everyday tools from special-case tools.
Avoid overfilling your workspace with excess materials.
Create an overflow area outside of workspace for duplicate materials, tools, and parts.
STRAIGHTEN
The Straighten step thoroughly organizes the items that remain after sorting, such that
frequently used items are easy to access and every item has a clear and easy -to-find home.
Why Do You Need to Straighten?
Straighten enables every item to have a specific home where it can be easily found and to which
it can be easily returned. It reduces the waste from excess motion as items are placed in more
ergonomic locations. It is also the second step towards opening up space that can be used for
other things.
How Do You Implement Straighten?
After you’ve sorted items, it’s time to decide how you wan t to organize them. We recommend the
following methodology:
1. Provide easy access to frequently used items. The key to reducing waste from excess
motion is to place frequently used items within easy reach.
2. Group like items. Group the remaining items into logical categories and brainstorm the
best way to organize and store each of these categories.
3. Visualize item homes. For each group, decide on the best way to make it clear when an
item is missing or misplaced. A classic example is creating a shadow board for tools.
4. Use containers. If it is appropriate for the type of item, consider organizing it within a
container.
5. Unleash the labeler. If an item is too big to put into a container, consider giving it a
frame and putting a label on the item in addition to the frame.
6. Be agile. Your initial straighten pass will likely deliver a significant improvement - but
you are also likely to overlook some potential improvements. Meet with your team after
one week and again after two weeks to brainstorm further improvements as part of your
initial implementation.
Ask a coworker to find specific items in your work area. If they easily find the items, you’ve
done a great job of straightening! If not, pay attention to where they looked first. Maybe that
would be a better home for the item.
What Are Some Examples of Straighten?
Give every item a distinct “home.”
Use color as a way of organizing and creating meaning.
Separate everyday tools from special-case tools.
Dedicate a surface or area entirely to shadow boxes and tool storag e.
Dedicate another surface or area entirely to working.
SHINE
The Shine step elevates the work area by thoroughly cleaning and inspecting tools, equipment,
and other items. It also can include routine maintenance on equipment, which is one of the ways
it flows directly into TPM.
Why Do You Need to Shine?
Shine creates a work environment that engages and empowers operators by giving them more
responsibility and agency over their work area. It also helps them to identify problems before
they interfere with production. For example, in a clean work environment, it is much easier to
spot emerging issues such as fluid leaks, material spills, metal shavings from unexpected wear,
hairline cracks in mechanisms, etc.
How Do You Implement Shine?
After you’ve straightened items, it’s time to elevate the work area by cleaning, inspecting, and in
some cases performing routine maintenance. We recommend the following:
1. Grab the metaphorical spray bottle. Using appropriate cleaners and cleaning tools,
make the work area sparkle. With every sweep, mop, brush, wipe, wash, and wax, strive
to return your workspace to its former glory. Be Miyagi.
2. Find the source. The guiding principle of this step is “clean to understand”. If there are
any signs of leaks, spills, or unexpected debris, strive to understand the source. It is
likely an early warning of an future problem.
3. Inspect. After cleaning each item, take a moment to look it over and examine its
condition. Does it need updating, maintenance or repair?
One of the most important benefits of Shine is catching problems early and preventing
unexpected breakdowns.
What Are Some Examples of Shine?
Wipe down equipment.
Examine the wear of your tools.
Disassemble larger objects to inspect the state of their parts.
Investigate a recurring unclean spot or mess.
Make sure to follow proper cleaning procedures to prevent damage to equipment.
STANDARDIZE
The Standardize step is a bridge between the first three steps (Sort, Straighten, Shine) and the
last step (Sustain). In this step your goal is to capture best practices for 5S as standardized work
for your team.
Why Do You Need to Standardize?
Standardize makes 5S repeatable. It transforms 5S from a one -off project to a reproducible set of
activities.
How Do You Implement Standardize?
It’s time to make sure all your hard work continues to pay dividends into the future. Set
expectations for the future with a documented 5S process. To do so, we recommend that you:
1. Document in pairs. Have one team member walk through each task as another
documents it to ensure nothing important is missed.
2. Capture the essence. We are huge proponents of simplicity (and agile). Capture the
essence of each task and no more. Otherwise your documentation will very likely not be
maintained.
3. Prefer checklists. Checklists feel easy. Short checklists feel even easier. A great format is
to have a name for each task that serves as a quick reminder and a more detailed
description for training.
4. Organize to simplify. Organize your checklists by role, by shift, and by frequency (daily,
weekly, monthly). This will make the 5S process much less intimidating to your team.
Create checklists and for each task ask yourself whether it truly adds value. Simplicity is a
virtue!
What Are Some Examples of Standardize?
Write down your 5S practices.
Create “implementation” checklists and “audit” checklists.
Create “kits” that contain the materials needed to perform a specific task.
Use photos and other simple visuals as part of your training materials.
Build a schedule for tasks.
SUSTAIN
The Sustain step assures that 5S is applied on an ongoing basis. It transforms your standardized
5S processes into regularly completed tasks.
Why Do You Need to Sustain?
Iterative 5S processes lock in your gains and ensure further and continued progress.
How Do You Implement Sustain?
Once you’ve standardized, it’s time to continually act upon those standards. We recommend you:
1. Create a schedule. Embed 5S practices as scheduled tasks (by role, shift, and frequency).
2. Teach through demonstration. Instruct employees on how to conduct 5S tasks through
demonstration and training. Showing employees what is expected of them will prepare
them to enact tasks on their own.
3. Supervise to solo. After initial 5S training for employees, gently supervise while they
continue to form habits. It is easy to make mistakes or fall off the wagon, so patiently
and helpfully offer corrections when necessary.
4. Adapt as necessary. When giving or receiving feedback on tasks, see where changes can
be made to make the tasks easier and more efficient. Standardized work is intended to
be living documentation.
Continuous improvement is driven by continuous feedback. Solicit ideas and approach each
suggestion with genuine curiosity and a desire to learn.
What Are Some Examples of Sustain?
Hold a demonstration meeting to explain complex or multi -step processes.
Perform periodic check-ins after initial training.
Teach employees to run 5S audits.
Respond to mistakes with additional training.
Encourage supervisors and operators to communicate openly and constructively to find
ways to improve your 5S implementation.
Set quarterly audit reminders for reviewing the red tag holding area.