Driver Management Recruitment Procedure
Driver Management Recruitment Procedure
Procedure
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
TABLE OF CONTENTS
1. PURPOSE .................................................................................................. 3
2. SCOPE ...................................................................................................... 3
4. PROCEDURE .............................................................................................. 4
6. DEFINITIONS............................................................................................29
8. ATTACHMENTS..........................................................................................29
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OPERATIONAL EXCELLENCE
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1. PURPOSE
Transporters should treat Pilot as an asset to the company. A first-class Pilot will result to a high
efficiency of delivery in a long run to the company. This includes lower maintenance and repair to
vehicle, not to mention lowered down losses due to zero accident cases, pilferage cases and Lost
Time Injuries (“LTI”). The Pilot is the heart of the fleet organization which may reflect to behavioral
change.
2. SCOPE
This Module provides the procedures and tools required to recruit a new Pilot into PETRONAS
Chemicals Marketing (Labuan) Ltd. (“PCML”) System. The Module includes:
The requirements stated in this module will take precedence if contradictory to PETRONAS Technical
Service (“PTS”).
3. PERFORMANCE MEASUREMENTS
Ensure that employees working in key positions meet minimum experience and training
qualifications and that personnel performance is regularly assessed for competency.
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4. PROCEDURE
Below is the procedure and processes of new Pilot recruitment as a guideline for Contractor
(Transporter). Pilot need to undergo below step by step process to become a PETRONAS Chemicals
Group (“PCG”) approved Pilot.
1.1) HR Transporter to provide the Applicant to fill up the form. 1) HR Transporter 1) Pilot
1. Application 1.2) Applicant to fill up and submit to Transporter HR 2) Applicant Application
Form Refer to Section 4.2.1 for details. Form
2.1) HR Transporter to check the application against the recruitment criteria 1) HR Transporter 1) Recruitment Criteria
checklist; Refer to Section 4.2.2 2) Applicant Checklist
2.2) HSE Transporter to submit the applicant list to PCML HSE for validation purposes 3) HSE Transporter 2) e-vetting
2. Meet and e-Vetting. Refer to section 5.4 and 5.5 for further details by writing email to PCG 4) PCML HSE
END
Criteria? 2.3) HR Transporter to inform the successful applicant and call for face to face
No interview session. Interview to be conducted in the presence by HSE and / or Ops
Transporter
2.4) HR Transporter to inform unsuccessful applicant and update records.
Yes
3) To further assess successful applicant based on below:- 1) HSE Transporter 1) Numeracy and Literacy
i. Numeracy & Literacy Test 2) HR Transporter Test Form
3. Assess applicant
capability ii. Fundamental Parking and Driving Skill Assessment 2) Fundamental Parking
Refer to Section 4.2.2 for further details. and Driving Skill
Assessment Form
7. Submit Application
Form &
Documentation 1) HR Transporter
7) HR Transporter to submit all relevant documentations to HSE Transporter. 1) Email & Manual form
No
8.1) HSE Transporter to verify the recruitment process had been met and 1) HSE Transporter 1) Email & Manual
8.
completeness of the documentation. 2) HR Transporter form
Complete?
8.2) If Yes, HSE Transporter to endorse and obtain approval for the Recruitment
Yes Criteria Checklist completion.
If No, HSE Transporter to inform HR Transporter to submit form / documentation
for completeness
9. Issue Letter of
Appointment
(LOA)
9.1) HR Transporter to process & issue Letter of Appointment to the applicant. 1) HR Transporter 1) Email & Manual &
9.2) HR Transporter to call applicant to collect appointment letter. Letter of
Appointment
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13. Endorse & 13.1) HSE Transporter to endorse and obtain PCML 1) Training Status Form
Submit letter 1) HSE
approval for the completion in the training form. 2) Training Form
for PCML Transporter
13.2) HSE Transporter to prepare letter of 3) E-mail
Approval authorization and submit to PCML HSE for the RTP to
drive and carry PCG Product.
14.1) PCML HSE to review & obtain approval from Head 1) PCML E-mail
No S&D (Operations), HSE
14. END If YES : communicate back to HSE Transporter on the
APPROVE? approval & proceed with application for e-DSP.
If NO : inform the rejection to HSE Transporter with
Yes justification.
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19.1) HSE Transporter to verify the performance and re-evaluate pilot on the 1) HSE Transporter 1) Probations
defensive driving competency test to assure Pilot’s knowledge is retained as 2) Operation Transporter 2) Reclassification
Yes
endorsement. 3) Request Form
19.2) If satisfactory, HSE Transporter to request reclassification of pilot from PCML 4) Email
HSE and attach all the supporting document:-
19. Endorse & Note : If fail to demonstrate assessed competency above passing marks for in cab-
recommend for surveillance after another 3 months, remove from PCG list.
confirmation
No
20.
Approve?
20) PCML HSE to review and to get approval from Head S&D (Operations) PCML HSE Memorandum
If Yes : Proceed to step 21
Yes If No : Provide justification / highlight any incomplete documents / process.
22. Issue
Confirmation Email
22) HSE Transporter to notify HR Transporter to issue letter of confirmation to 1) HSE Transporter
Letter & update
the successful pilot and update pilot database. 2) PCML HSE Transporter Pilot Database
database
Note: Pilot database belongs to transporter
PCML HSE to check the details of the updated database
END
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Measurement for
Process Validation KPI
Implementation & Assurance
To check the
application
against the To use the latest revision of
Application Form NIL
recruitment application form
requirement
checklist
Number of
Applicant will be assessed based applicants pass the
Transporter to
on: assessment
Assess applicant assess based on
i. Numeracy & Literacy Test against the total
capability the guideline
ii. Fundamental Parking and number of
given
Driving Skill Assessment applicants
Number of
applicants pass the
To assess the Appointed PETRONAS Approved medical
Undergo medical applicant Medical Examiner (“AME”) / assessment
assessment medically fit to DOSH-Occupational Health against the total
work Doctor (“OHD”). number of
applicants
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Transporters need to fill this form on behalf of the applicant. All attachment copies must be clear
and in order. Transporters are requested to file a copy of this form for future reference. For actual
form application form, please refer to Appendix 3.1.
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Knowledgeable about
safety
Driving experience;
minimum 3 years
driving experience of
the same license and
experience carrying
chemicals (solid &
liquid)
Transporter HR to
verify and HSE
HR Transporter HSE Transporter Transporter to
approve applicant
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OPERATIONAL EXCELLENCE
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Pilots who have been unauthorized by PCG are not allowed to carry PCG cargo load. Transporters
shall write/e-mail to PCG to determine whether the Pilot is listed under PCG unauthorized list, either
permanently or temporarily.
Pilots need to be vet for criminal records by PETRONAS Group Security Department (“CSD”) and
Kementerian Dalam Negeri (“KDN”) prior to entering any PETRONAS premises to conduct work
related activity. Transporter shall submit the application via e-Vetting Online System at
evetting.cgso.gov.my.
Pilots will be issued with ‘verification card’ if passed the screening and need to carry the card
whenever entering PETRONAS premises. Further details on the submission can be find from the
website. The typical process is as per Appendix 3.7.
Transporters need to gauge level of numeracy and literacy competency of the applicant to avoid
any miscommunication when conducting their daily job. It is recommended, Transporters to use
the form to get the result. The applicant may repeat the test, depending on the Transporter. For
actual test questions, please refer to Appendix 3.4.
Transporters need to gauge the applicant can demonstrate basic vehicle control to ensure Pilot can
safely maneuver/park as part of their daily job. This test shall be conducted by Transporter’s Driver
Trainer. Transporter need to prepare the layout for the test accordingly. For actual form, please
refer to Appendix 3.5.
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Transporters need to gauge applicant’s level of knowledge to drive by Transporter’s Driver trainer
before proceeding with the recruitment. This is to see the level of readiness to become a
professional Pilot. Applicant will fail the test if he gets overall score below 80%. The applicant may
repeat the test, depending on the Transporter.
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Transporters have to ensure that medical check-up are being conducted at PETRONAS Approved
Medical Examiners (AMEs) panel clinic, or OSH certified medical examiners. Transporters are
requested to file a copy of this form for future reference. However, this does not absolve
Transporter responsibilities to conduct medical check-up as per regulatory requirements
i. Pre- entry
ii. Every 2 years basis. The frequency may be increased if clinically indicated.
iii. After significant or devastating illness, or change in medical status, including, but not
limited to the following conditions:
a) Cardiovascular-coronary artery disease, angina, arrhythmias, congestive heart
failure, severe hypertension, stroke
b) Endocrinology- diabetes mellitus
c) Neurologic- epilepsy, narcolepsy, nervous system tumors, syncopy, vertigo
d) Visual Impairments
iv. Following a road transport accident where health related condition such as illnesses and
substance misuse are suspected to be a potential contributory factor to the accident, OR
returning from lost workday case accident of more than 4 days. Assessment should be
arranged as soon as possible to ensure accuracy of the potential findings.
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Drug and Alcohol screening as required by Company Policy. The D&A screening
may be conducted as part of the medical exam or separately.
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f) BMI of more than 35. Lower BMI with associated complications such as
uncontrolled Hypertension, Diabetes, etc. may render the individual unfit.
g) Epworth Sleepiness Scale (“ESS”) total score of more than 15, indicate severe and
excessive daytime sleepiness thus require further evaluation of sleep disorder
including referral to specialist if necessary.
4.2.3.4 Follow up
i. The medical forms below are used by PETRONAS Approved Medical Examiners (AMEs)
panel clinic. Please inform that the test shall be in accordance to PETRONASs’ Drivers
Fitness-to-Work Standard.
ii. For OSH certified medical examiners, the forms need to be brought along and advised
the OSH certified medical examiners to utilize the forms accordingly. The test shall be as
per 5.9.2.
iii. Form 1 and Form 2 shall be filled up by Pilot prior to the visit, or "it may be filled by
doctor or interviewing nurse assistance".
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Transporters Health, Safety and Environment (“HSE”) shall verify that all the recruitment process
steps prior to training have been completed. This include any HR’s employment training. Only then,
Transporter HSE to organize all mandated trainings for Pilot for acceptance as approved Pilot to
carry PCG cargo. For actual form, please refer to Appendix 3.6 - Attachment 1 (Training Status
Form).
Transporters need to use the forms in RTOG Module 2 (Training) under Appendix 3.6 – Attachment
2 (Pilot Training Minimum Skills/Knowledge Checklist).
A letter of request for ‘authorization to drive’ need to be raised by HSE Transporter to PCG upon
the review that Pilot has completed all the mandated training. HSE transporter shall sign off the
Training Status Form upon his satisfaction. The request shall be made via official letter to S&D
Head of Operation.
Upon approval from PCG, transporters will be authorized to apply for Driver Safety Passport
(“DSP”). The application can be made through [email protected].
Upon all key documentations have been submitted and verified, Pilot will be issued with DSP and
shall carry them when entering designated loading areas. Refer to Appendix 3.8 for the detail
process.
As the issuance of DSP is contracted to a third party, PCG shall ensure the validation of the DSP
issuance to be conducted on periodic basis other than issuer.
Applicant will be place under On-Job training under Transporter’s Operation responsibilities after
receiving DSP. It is expected that Pilot will be attached to Pilot’s mentor to cover the following:
i. Loading & Unloading and documentation works at terminal and customer site.
ii. Familiarization and application of transportation operation and safety documentations at
various places.
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Pilot will be placed in ‘Probation Pilot database’ with probationary status for a period of not less
than 3 months unless otherwise determined by Law.
During this probationary period, the Pilot should demonstrate safe driving behavior under the
following term:
i. No Incidents (if so Pilot will be counseled and disciplinary matrix will be enforced)
ii. No Traffic Summons (if so Pilot will be counseled and disciplinary matrix will be enforced)
iii. Not suspended by PCG based on OTC/GPS violation record
iv. Not disciplined due to violation in Terminal
By the end of probationary period, Pilot shall be re-evaluated on the defensive driving competency
test to assure Pilot’s knowledge is retained (Appendix 3.9). Letter of confirmation should be issued
if Pilot pass the re-evaluation and notify PCG to remove from the Probation Pilot database’ list.
If not the, probationary period to be extended by another 3 months with second re-evaluation to
be conducted. Transporter is recommended not to confirm the Pilot if failed on second test.
Transporters need to use the forms from PCG Probation Pilot Procedure which can be request from
PCG HSE department.
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Roles Responsibilities
PCML / PCG HSE i. Review work process effectiveness and propose for
improvement (if any).
ii. Provide advice or establishment of tools and
templates.
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6. DEFINITIONS
Terms Definitions
NIL
NIL
8. ATTACHMENTS
NIL
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9. DOCUMENT HISTORY
Revision History
Document Authorisation
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