MOHINI CHOPRA
Admin Officer
[email protected]
+91-8588824504
Gurugram-122001,India
A highly qualified and reliable Admin Officer is with over 10 years of experience. Have a demonstrated history of
working with diverse customers. Strong administrative knowledge and experience to provide top-notch
customer as well as admin services in a fast-paced environment. Ability to lead and motivate team members
Exhibit professionalism at all times.
WORK EXPERIENCE
Admission Head & Office Coordinator
Joseph & Mary Public School - 01/2021-Till Date
Manage student admission & Back-office work.
Maintain principal’s schedule fix appointments and meetings, assist in prioritizing activities.
Running day to day operations of entire school overseeing teachers and students.
Kept physical files and digitised records organised for easy updating.
Lobby Manager
Courtesy Honda - 07/2017 – 03/2020
Achievements/Tasks
Welcoming customers with greetings and asking for their needs and preferences.
Filling the customer's details in records book and entering the details into the system for follow-ups.
Resolving customers' queries related to pre & post-sales and coordinating the response to their queries.
Maintaining all data of walk-in and tele-in inquiries and ensure proper follow-ups with prospective
customers.
Maintaining the test drive data and delivery data of new car sales
Lobby Hostess
DD Motors - 06/2014 – 06/2017
Achievements/Tasks
Welcome clients and visitors to the office and assist them Assisting with sales team
Facilitated the guests through professional manner Responded to complaints and helping to resolve
them
Office Coordinator
SBL Educational Group - 12/2011 – 05/2014
Achievements/Tasks
Handled client phone calls and took notes by transcribing into emails and documents.
Maintained the staff and company calendars and oversaw the general bookkeeping.
Set the appointments, meetings, and conferences with the clients.
Frequently check the office supply stock and the reorder supplies.
Upheld and carried out the office policies and procedures.
EDUCATION
Bachelor of Arts (B.A) with Honors , Delhi University2012
“O”level DOEACC
PERSONAL STRENGTHS
Interpersonal Communication
Competitive diving.
Leading from front.
Judgement and Decision Making.
Problem Solving
Resolving the customer/parents queries.
Consistent, dependable and accurate in carrying out responsibilities to a successful conclusion.
Time management
Adaptability
Culturally fit.
Problem Solver.
Positive attitude.
LANGUAGES
English
Full Professional Proficiency
Punjabi
Native or Bilingual Proficiency
Hindi
Native or Bilingual Proficiency.