Scribd
Upload
29 views1 page

Troubleshooting

The document provides 5 computer troubleshooting problems without solutions for a student to determine. The problems include an incorrect date and time, random shutdowns, periodic random reboots, a computer odor, and a non-starting computer with no fan or power light.

Uploaded by

Roh Mer
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
29 views1 page

Troubleshooting

The document provides 5 computer troubleshooting problems without solutions for a student to determine. The problems include an incorrect date and time, random shutdowns, periodic random reboots, a computer odor, and a non-starting computer with no fan or power light.

Uploaded by

Roh Mer
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

KORBEL FOUNDATION COLLEGE, INC.

Purok Spring, Brgy. Morales, Gensan Drive, Koronadal City


Province of South Cotabato
Tel. No. (083) 310 - 6431

SUBJECT: TROUBLESHOOTING TECHNIQUES

NAME: ______________________________

CASE PROBLEM

INSTRUCTIONS: Please determine and supply the following troubleshooting techniques in each problem.

Problem 1: When the user turns on the computer, he sees a message stating that the computer’s date
and time are incorrect. He must reset this information in the computer’s system firmware each time he
starts the computer.

Problem 2: When the user turns on the PC, it does not always come on and sometimes it just shuts itself
down abruptly, with no warning. When she turns on the PC again, there is no fan noise. Her data is
becoming corrupted from the frequent reboots.

Problem 3: One of the other hardware technicians has been trying to troubleshoot a power problem.
The computer periodically and randomly reboots. The other technicians have determined that the user
has an ATX motherboard and power supply. You have been assigned to take over this trouble ticket

Problem 4: A user is reporting an odor coming out of his computer. You have serviced this machine
recently and replaced the computer’s power supply unit.

Problem 5: The user turns on the power switch, but the PC does not come on. He does not hear the fan,
there is no power light on, and he hears no beep or other sounds coming from the system. His computer
is plugged into a surge protector.

You might also like