Presented by : Abdelhay kada
Supervised by : Ouiame Essafi
• Introduction • Uniform and appearance
• Company overview • Pre-flight preparation
• Fleet • Passenger assistance
Plan: • Food • In-flight services
• The role of steward for Gulf Air • Post-flight duties
• Wake-up routine • Conclusion
• Welcome to the presentation on Gulf Air, a premier
airline connecting the Middle East and the world.
Introduction: • Founded in 1950, Gulf Air has been a pioneer in
aviation, fostering connectivity and delivering
exceptional service
Company Overview:
• Gulf Air is the national
carrier of the Kingdom of
Bahrain, headquartered in
Muharraq.
• Operating from Bahrain
International Airport, it
serves over 50 destinations
across the Middle East,
Asia, Europe, and Africa.
Fleet:
• Boasting a modern fleet of
Airbus and Boeing aircraft,
Gulf Air ensures safety,
comfort, and efficiency for
passengers.
• Continuous fleet expansion
and upgrades reflect the
commitment to offering a
superior travel experience.
Aircrafts:
• (11) Airbus a320-200
• (6) Airbus a320 neo
• (6) Airbus a321-200
• (4) Airbus a321 ER
• (7) Boeing 787-9
Total=34
Food:
• - Gulf Air offers a delectable
array of culinary delights,
catering to diverse tastes and
dietary preferences.
• - Passengers can relish gourmet
meals crafted with fresh
ingredients, elevating the in-
flight dining experience to new
heights.
• Gulf Air takes pride in its outstanding
services and the devoted routines of its
stewards, highlighting the airline's
commitment to excellence. The meticulous
pre-flight preparations, attentive in-flight
services, and diligent post-flight duties
underscore Gulf Air's dedication to
passenger safety, comfort, and satisfaction.
These stewards play a pivotal role in
embodying the airline's values, ensuring an
unparalleled travel experience for every
passenger on board.
Steward routine:
• Wake-Up Routine:
• Stewards at Gulf Air typically have early morning flights, so their day
starts early.
• They follow a strict wake-up routine to ensure they are well-rested
and prepared for their duties.
• This routine includes waking up at a specific time, getting ready, and
having a healthy breakfast to kickstart their day.
Uniform and
Appearance:
• Stewards are required to maintain a
professional appearance at all times.
• They wear the Gulf Air uniform, which
consists of a well-tailored suit, a tie, and
polished shoes.
• Grooming standards are essential,
including well-groomed hair, minimal
makeup, and neat facial hair (for male
stewards).
• Stewards arrive at the airline's designated meeting point
or crew room before their flights.
. Pre-Flight • They receive a briefing from the flight supervisor, which
includes information about the flight, passengers, and any
Preparation: special requirements.
• Stewards check their assigned equipment, such as safety
equipment, service trolleys, and in-flight supplies.
Passenger Assistance:
• Stewards assist passengers with boarding, ensuring a smooth and
efficient process.
• They provide a warm welcome, help passengers find their seats, and
assist with stowing carry-on luggage.
• Stewards ensure that passengers are comfortable and address any
immediate needs or concerns.
In-Flight Services:
• During the flight, stewards provide a
range of services to enhance the
passenger experience.
• They offer food and beverage options,
taking into account dietary restrictions
and preferences.
• Stewards are knowledgeable about the
menu and can make recommendations
to passengers.
• They also handle any special requests,
such as providing pillows, blankets, or
reading materials.
Post-Flight
Duties:
• Once the flight lands, stewards assist
passengers with disembarking,
ensuring a safe and orderly exit.
• They perform post-flight checks,
ensuring the cabin is clean, and all
equipment is accounted for and
properly stowed.
• Stewards may also assist with
additional duties, such as completing
paperwork or participating in
debriefing sessions.
Conclusion:
• In summary, Gulf Air's stewards play a crucial role in ensuring
a safe and pleasant flying experience, embodying the
airline's commitment to excellence. Their diverse
responsibilities and dedication contribute significantly to
passenger satisfaction. Thank you for gaining insights into
the routine of Gulf Air stewards as the airline continues to
connect the world with its exceptional service.
• Thank you for
following.
