Leading the World in Logistics Partnering

BENEFITS 2023

WCAworld
Leading the world in Overview
logistics partnering GLOBAL PRESENCE IN OVER
196 COUNTRIES
DEDICATED
Members have access to professional freight-
forwarding partners in over 12,000 offices and 964
WCAworld employs a full-time staff Every member of every WCAworld
cities and ports around the world. Billions of dollars
TO SERVING of over 100 personal in 12 member
service and support offices around
network is automatically covered
by an extensive financial protection
of business are generated between WCAworld
member companies.
INDEPENDENT the world. Support includes customer
service, information technology,
program that allows each company to
conduct business with other WCAworld
US$ 3 MILLION IN FINANCIAL
FREIGHT
marketing and design, and accounting members with complete security and
and legal advice, 24 hours a day, seven peace of mind. PROTECTION
days a week, 365 days a year. Many benefits are available to WCAworld-enrolled offices are covered by the Gold
FORWARDERS Founded in 1998 by President David
Yokeum as the world’s first worldwide
WCAworld member companies and are
described in detail within the pages
Medallion program. This allows agents to conduct
business with other global members with peace of
WITH over 12,000 member offices in non-exclusive network, WCAworld is that follow. mind, knowing if something goes wrong, they will not
196 countries, WCAworld is the world’s neutrally managed and operated to There is simply no better way to suffer financially.
largest and most powerful network truly benefit every member company. accelerate your business, develop new
of independent freight forwarders. WCAworld continuously strives to markets, and improve your company’s WORLD’S LARGEST
The combined logistics might of the add new, innovative, and valuable bottom line than by joining the
WCAworld membership exceeds that of membership benefits, which have thousands of other freight-forwarding
NETWORKING EVENTS
WCAworld holds the largest and most influential
even the world’s largest multinational enabled WCAworld to continue setting companies who are proud to be part of
freight-forwarder conferences in the world. Using
freight forwarders. new standards in the industry. the WCAworld organization.
the unique One-on-One system, over 300,000
prearranged meetings are conducted during the
annual meetings.

GOING THE EXTRA MILE

From innovative IT solutions, eradication of hundreds
of thousands of dollars in banking fees through the
exclusive Partner Pay program, expert marketing,
specialized bond programs, and bespoke airline
programs, to full 24/7 membership support staff,
a huge range of extra services are available to
members of WCAworld.

DEDICATED SPECIALTY
NETWORKS
With member companies covering the globe,
WCAworld has developed highly respected and
successful specialty networks dedicated to vital
niches within logistics. From pharmaceuticals,
projects, and eCommerce, to time-critical, perishables
and dangerous goods, you will find a dedicated
network with professional members and WCAworld
staff ready to help you diversify your business.

[Link]
 Gold Medallion Program

US$3,000,000 in
member-to-member
financial protection
At a glance
UP TO US$ 3,000,000 ANNUAL
PROTECTION FOR THE GROUP

ENJOY FULL COVERAGE FOR NON-PAYMENT, US$100,000 SAME-NETWORK

AS THIS VITAL BENEFIT IS INCLUDED IN THE AND US$50,000 CROSS-

NETWORK COVERAGE FOR
EACH CLAIM
PRICE OF YOUR ANNUAL MEMBERSHIP
FREE BENEFIT AS PART OF
YOUR MEMBERSHIP
WCAworld members enjoy the luxury before they become an enrolled WCAworld to the group.
of financial freedom when conducting member. This means that you can spend
ALL CLAIMS SETTLED
business with other members in the group. less time on slow and expensive credit PROCESSING CLAIMS
EFFICIENTLY AND PROMPTLY
Thanks to WCAworld’s Gold Medallion checks On the rare occasions that a claim is made,
program, transactions are guaranteed each case is handled by our dedicated
A UNIQUE AND PROVEN
between enrolled member offices in the HOW IT WORKS Gold Medallion staff, who have years
PROGRAM THAT IS
case of non-payment. This program is so WCAworld’s Gold Medallion program of experience in dealing with member
UNRIVALLED IN THE INDUSTRY
powerful that many members regularly guarantees that companies conducting disputes. If your claim is legitimate and falls
switch business away from non-WCAworld business within the same WCAworld within the rules of the program, WCAworld
FINANCIAL SECURITY
members to ensure that they are protected. network are covered for claims up to will promptly re-compensate your company
PROVIDES CONFIDENCE
No other network in the world can US$100,000. Companies conducting with no penalty or extra fees.
BETWEEN MEMBER-TO-
match the coverage of the Gold Medallion business with other WCAworld networks The full Gold Medallion terms and
MEMBER TRANSACTIONS
program. WCAworld prides itself on inviting are guaranteed coverage for claims up to conditions are available to all members.
only elite, highly qualified, and proven US$50,000.
FULL CHECKING AND
independent freight forwarders to join the Thanks to WCAworld’s financial stability, For more information, please contact gm@
FINANCIAL AUDITING OF ALL
network. Each new member undergoes full Gold Medallion is able to offer [Link]
MEMBERS
background checks and financial auditing US$ 3,000,000 total coverage per annum

CONDITIONS
We hate to deny a claim under any
circumstance. However, these are some
of the most common causes for denial:

• CLAIMS ARE TIME-BARRED

Claims are not submitted within the
parameters of the Gold Medallion
program: between 90 and 150 days
from invoice date.

• MEMBERS HAVE USED AN

UN-ENROLLED OFFICE
Ensure that the particular office
that you are using as your freight
partner is registered and enrolled with
WCAworld. Otherwise, they are not
covered under the Gold Medallion
program.

• MEMBERS BELONGING TO
MULTIPLE NETWORKS
If a WCAworld member has a claim
against another WCAworld member,
and both members also belong to
the same non-WCAworld network,
WCAworld is only responsible for half
the claim.

• CHARGES NOT COVERED

Please note storage, demurrage,
detention, duties and taxes are not
covered by Gold Medallion.

2 2023
 WCAworld Conferences - The Largest in the World

Global networking at its best

WCAworld conference week is unrivalled in forwarders, to dedicated region - and conference meetings can be arranged
terms of participation, number of business service-specific conferences that cater to weeks, or even months, in advance.
meetings, new business generated, and each of WCAworld’s specialty networks. WCAworld also offers members custom-

At a glance
formation of long-lasting relationships. Every conference offers unique benefits and designed meeting booths, complete with
Attending conferences is undoubtedly the business opportunities that only face-to- graphics and branding. A booth provides a
single most productive way to boost your face meetings can achieve. comfortable, private environment for you to
revenues, grow your company, reach new You can conduct more business in a single discuss business opportunities and promote EACH YEAR WCAWORLD
markets, and raise your company’s global day at a WCAworld conference than in a your services. ATTRACTS OVER 5,000
profile. month of business travel. To increase your profile in front of existing MEMBERS TO ITS
WCAworld conferences range from large Thanks to WCAworld’s unique One- and potential partners you can also take NETWORKING MEETINGS.
events, attracting over 3,000 freight on-One Meeting Scheduler, all of your advantage of a range of sponsorships.

THE VOLUME OF BUSINESS

CONDUCTED AT A SINGLE
CONFERENCE EXCEEDS
US$100,000,000.

OVER 100,000 INDIVIDUAL,

PREARRANGED FACE-
TO-FACE MEETINGS ARE
CONDUCTED AT A SINGLE
EVENT.

THE ONE-ON-ONE
SCHEDULER ENSURES YOU
MEET THE RIGHT PEOPLE FOR
MAXIMUM RESULTS.

SAVE THOUSANDS OF
DOLLARS IN TRAVEL
EXPENSES BY MEETING ALL
YOUR PARTNERS AT ONE
LOCATION.

CREATE TENS OF MILLIONS OF DOLLARS IN COMBINED NEW

BUSINESS AND SAVE ON WEEKS OF TRAVEL TIME AND EXPENSES

WCAWORLD WCAWORLD SPECIALTY WCAWORLD SINO-INTERNATIONAL

WORLDWIDE/WCA NETWORK ANNUAL REGIONAL FREIGHT FORWARDERS
FIRST CONFERENCES CONFERENCES CONFERENCES CONFERENCE
WCAworld’s Annual Conference Week WCAworld specialty networks hold a WCAworld organizes a major regional THE Sino-International Conference is
is the largest logistics-networking range of conferences and meetings to freight forwarding conference each co-organized by the China International
meeting in the world and comprises two promote their activities and increase year. Freight Forwarding Association (CIFA)
major conferences. The flagship WCA business. WCAworld regional conferences and WCAworld.
Worldwide conference is open to all The World Specialty Logistics Fair attract over 700 freight forwarders In September 2023 we are planning
WCAworld members and attracts a total is a unique forum where WCAworld looking to establish or build their the return of this event in Hong Kong,
attendance of over 3,000 members. Perishables, Time Critical, and Pharma business in that particular region. following three years of virtual versions
Approximately 100,000 individual members gather to collaborate. Open to all WCAworld members, of the conference due to Covid.
meetings are conducted during the WCA Projects and WCA eCommerce these events provide all of the benefits Vital for any company looking to
week, providing each company with also hold their own highly regarded and of the largest conferences in a more establish or increase trade with China,
unmatched return on investment. well-attended annual conferences intimate and social environment. the event attracts over 1,000 attendees.

For more information, please contact conference@[Link]

2023 3
 WCAworld Networks

WCA’s freight networks continue

to set the industry standard
WCAworld provides membership in four general freight networks,
each with its own particular identity and character

WCA First is a closed group, comprising and most recognized single network of
many of WCAworld’s founding members. independent logistics operators in the ADVANCED Professionals is ideally suited WCA Advanced Professionals provides
Launched in 1998 as World Cargo freight-forwarding industry. for companies looking for a medium-scale members with full access to the entire
Alliance, WCAworld First was the world’s With over 1,500 member offices in network with a restricted membership in range of WCAworld benefits while
first non-exclusive logistics network and more than 175 countries, WCA First each market. working with like-minded companies in
rapidly rose to become the most powerful includes only the finest independent Characterized by innovative companies, the world’s fastest-growing and influential
freight-forwarding companies in every markets.
region of the world. Thanks to the sheer volume of
A much-valued membership, WCA First reciprocal business generated among
has only very limited spaces available in members and the rapid expansion of
locations that can accept additional trade lanes within the group, the network
coverage. has proven to be extremely popular.
Over the past 20 years, WCA First has Members who are willing to bring in
introduced many of the innovative and their non-reciprocal business to other
ground-breaking programs that are now members help build trade lanes, which
available across all WCAworld networks. benefits the whole group.

[Link] [Link]

WCA China Global is a worldwide China International Freight Forwarding WITH over 5,100 member offices around and emerging global economies, this
network focused on the Chinese Association (CIFA), operating under the the world, WCAworld Inter Global is vibrant network enjoys the best of both
market. The group consists of over Ministry of Commerce. the world’s single largest general cargo worlds.
1,800 member offices in 135 countries. Thousands of member companies network. WCA Inter Global has grown
It is the only network in the world to be from around the world have formed Formed specifically to help develop trade faster than any other network in the
recognized as the official network of the long-lasting, mutually beneficial and partnerships to and from established world, a testament to the proven and
relationships with forwarders across the unprecedented business opportunities
length and breadth of China. Thanks that characterize this unique group.
to the energy and professionalism of If your company is working in an
the group, WCAworld China Global emerging export region or if you are
facilitates hundreds of millions of dollars an established company looking to
in trade every year. WCAworld China expand your partnerships and reach
Global members are personally visited, new opportunities in the world’s most
certified, and accredited by WCAworld dynamic marketplaces, WCA Inter Global
management, ensuring quality and is the ideal network to help you achieve
excellence across the entire network. your goals.

[Link] [Link]

4 2023
 WCAworld Networks

Bespoke networks to suit your

company’s specific needs
WCAworld offers a range of ‘boutique’ networks, each with its own
loyal and committed membership driving new reciprocal business

A BOUTIQUE, SEMI- BEST-IN-CLASS COMPANIES

EXCLUSIVE NETWORK FOR THAT SHARE A COMMITMENT
DYNAMIC PROFESSIONAL TO PROVIDING QUALITY
COMPANIES SERVICES
[Link] LOGNET Global is a members in market [Link] ELITE Global providing high-
semi-exclusive group locations where Lognet’s Logistics Network quality services to its
of independent freight- presence is most (EGLN) serves only customers.
forwarding professionals needed. the most reputable The EGLN
working together to Lognet also offers freight forwarders, difference is simple:
increase business and generous cross-network representing a group of promoting continuous
promote services among financial protection logistics professionals improvement in
SME and regional with all WCAworld who control a major customer service,
freight forwarders. companies. Members portion of the pricing, and total
This tight-knit group also enjoy around-the- international revenue customer satisfaction.
provides comprehensive, clock support from stream. Membership is
competitive solutions WCAworld’s dedicated The group’s broad, currently available in
to and from all major worldwide member global membership a number locations as
global markets. support staff base consists of only the network continues
Lognet maintains its the top companies in to ensure it has
small-network status ANNUAL the industry. As part comprehensive and
by carefully selecting CONFERENCE of one of the longest- high-quality global
members who are Each year, Lognet Global established and most coverage.
committed to the holds its conference – a respected freight and Members are also
group’s mission. Its gathering that stimulates logistics networks in invited to participate in
steady growth rate is a new partnerships and the industry, EGLN the annual conference,
result of an expansion business opportunities members share a restricted to full EGLN
plan to only add across the network. commitment to members only.

NEW AGE FREIGHT IFC8 IS AN EXCITING

FORWARDING: GLOBAL NEW ADDITION TO THE
AFFINITY ALLIANCE WCAWORLD GROUP OF
GLOBAL Affinity like-minded, energetic, NETWORKS
Alliance (GAA) is a industry professionals
www. vibrant and innovative that all contribute to the INFINITE Connection of WCAworld, IFC8
[Link]
globalaffinityalliance. network that blends internal growth of the (IFC8) is a rapidly members enjoy the full
com
the memberships network. developing logistics benefits of the world’s
of ambitious young Being a GAA member network, with cost- most powerful group
companies with industry gives you access to all effectiveness and and are able to cross-
proven professionals the benefits offered by selective development network with Lognet
looking to open new WCAworld including at its core. Global, GAA, EGLN, and
pathways to global full financial security A strict admission WCA members.
partnering in a 25-year- with WCAworld’s Gold screening procedure The popular annual
old industry-proven Medallion Program and ensures a safe conference brings
networking model. access to WCAworld environment to discover together all members
GAA members enjoy sanctioned member reciprocal opportunities and provides a perfect
the spacious feel of a events. and establish long-term platform for discussion,
network without the Being a member of partnerships between partnering and, of
enormity of the original GAA and knowing you members. course, new business.
groups. Incorporating have the freedom to InFinite Connection If you are a company
selective on-boarding navigate within your (IFC8) aims to provide that sees the many
and understanding that own group or extend excellence for its advantages of being
opportunities present your reach to five other members by using its one of the original
themselves to those who WCAworld networks, is a staff’s expertise and members of a fast-
participate, GAA’s goal win-win to those seeking unique understanding growing network, then
is to create a balanced global opportunity and of logistics networking. IFC8 could be the
global network of visibility. With the support perfect solution.

2023 5
 Customer Service

Serving WCAworld members

around the world
WCAworld members have access to an maintaining and improving its member in logistics. They are also highly
extensive team of membership-support staff services and benefits. skilled in solving membership disputes
working in 12 offices around the world. Alongside our regional support staff and run the much valued dispute
Each office is headed by an experienced are marketing and graphics, information resolution program, helping save the
WCAworld executive with a proven track technology, account management, event membership hundreds of thousands
record of providing full support and planning and administration teams, ready of dollars in legal fees each year.
assistance to members. and able to assist with any request. Every Senior staff also conduct on-site
Our offices are located in Amsterdam, department is dedicated to ensuring visits to members each year to
Bangkok, Delhi, Dubai, London, Manchester, WCAworld members receive comprehensive learn more about their business,
Miami, Mumbai, Abidjan, Mombasa, Shanghai support for their business. offer advice, recommend partners,
and Shenzhen, providing 24/7 support WCAworld’s dedicated customer and help companies develop
across all time zones. service department, based at the Bangkok business and revenues within the
WCAworld staff are available to ensure headquarters, is entirely focused on helping network.
every member company maximizes the WCAworld members avoid the many pitfalls Whether you have a question or
benefits offered while being available to concern, a new trade lane to open,
recommend and impartially refer the most
suitable partners for any shipment. Their
EXPERIENCED advice on maximizing your returns
from the member benefits, or
knowledge of WCAworld companies is
unsurpassed and can be an extremely STAFF help marketing your company,
WCAworld service and support
valuable tool for each member.
With over 100 full-time staff, no other DEDICATED TO staff here to help.
Please contact
network can come close to matching the customerservice@wcaworld.
level of manpower devoted entirely to YOUR NEEDS com.

WCAworld Worldwide Offices

Global
Support
WITH over 12,000 member
offices in 196 countries worldwide,
WCAworld members can proudly
proclaim that they belong to the most
comprehensive logistics organization and
provide greater logistics reach than any
group or company in the sector, including
the largest multinational forwarders.
To support such massive logistics power,
WCAworld has invested heavily in creating
a worldwide network of support offices.
If you need advice, have a concern, or are
looking to maximize your revenue potential
within the network, WCAworld support staff
are ready to help. [Link]/Contact/Regions

Miami Amsterdam London Manchester Dubai Abidjan Mombasa Delhi Mumbai Bangkok Shanghai Shenzhen
USA The Netherlands UK UK UAE Cote D’lvoire Kenya India India Thailand China China

6 2023
 WCAworld PartnerPay - Another WCAworld Exclusive Benefit

Removing all bank charges

between members
For over 15 years WCAworld’s PartnerPay has pay and receive money from their partners dedicated staff that offers full support services
been the industry’s only fees-free cross-border anywhere in the world and reconcile these and instantly responds to any requests or
company-to-company transaction system, payments with each invoice. questions.
saving each enrolled company thousands of Available for US Dollar, Euro and GBP For more information on how PartnerPay
dollars per year in banking fees and charges. transactions. PartnerPay is an entirely free can save you thousands on banking fees and
Developed specifically and exclusively for membership benefit and is available to every foreign exchange penalties, visit
WCAworld members, PartnerPay is an online qualified WCAworld-registered company, [Link], or contact
system that allows members to instantly The system is maintained and operated by a Partner Pay at info@[Link].

EASY AND INSTANT

PAYMENT
TRANSFERS

How it works...
Step 1 : Transfer USD, Euros, or Pounds Sterling to PartnerPay to open an account.
Step 2 : Your PartnerPay account is then activated.
Step 3 : Send and receive funds to/from fellow members of PartnerPay
At a glance
SAVING EACH MEMBER
around the world with no banking fees or charges.
THOUSANDS OF DOLLARS IN
Step 4 : Request withdrawal of funds from WCAworld PartnerPay to your bank account. BANKING FEES

EXCLUSIVE FREE BENEFIT

FOR WCAworld MEMBERS
MEMBER A MEMBER B
1 1 A PROVEN SAFE AND SECURE
TRANSACTION SYSTEM
Bank Account Bank Account
WCAworld PartnerPay THE MAJORITY OF MEMBERS
USE PARTNERPAY
Account
TRANSACTIONS ARE INSTANT
AND FREE OF CHARGES

PARTNER-PAY-ENROLLED
4 2 4 MEMBERS CARRY THE
WCAworld PARTNERPAY
LOGO

Member A Member B
WCAworld PartnerPay Account WCAworld PartnerPay Account
3

2023 7
 WCAworld Academy

Get up to speed with

WCAworld Academy At a glance
WE FIND THAT MEMBERS WHO TRAIN TOGETHER
• TRAINING
WORK TOGETHER! WITH LIVE VIRTUAL CLASSROOMS, • EDUCATION

A SUITE OF SPECIALLY DESIGNED COURSES, • GUIDANCE

STAFF DEVELOPMENT PROGRAMS AND INDUSTRY- • PROTECTION

• COMPLIANCE
RECOGNISED QUALIFICATIONS, WCAWORLD
ACADEMY CAN PLAY A VITAL ROLE IN YOUR COMPANY
@AcademyWCAworld

“A leader ensures their team has the support and tools to achieve their goals.”

Is your company focused on a single type of forwarding?

Your future
Broaden your scope of forwarding and increase your profits.
Start by encouraging your staff to take WCAworld Academy
online training in both general and the different disciplines
of forwarding.
The WCAworld Academy offers elementary and advanced
Education, Training, Guidance, Compliance, and Protection.
starts today!
So while broadening the scope of your forwarding and It is completely free for all members to sign-
generating more business, your staff receive the most up to the WCA Academy where you can begin
current information. A range of online, virtual, and physical discover the range of free and paid-for courses,
courses include certification in Pharmaceutical & Healthcare training tools and education products available.
Logistics, Perishables, and a diploma in General Freight help All courses are tailored to specifically meet
you understand the pitfalls that can come along where you the needs of independent freight forwarders
least expect it. Two critical benefits of good training are and there is a host of content available to you
expanding your forwarding skills and mitigating risks. for free as part of your membership.
For every course your staff passes, qualification stamps help your business and staff with accurate compliance, Specific and advanced training courses are
are gained and shown on your member profile pages. The protection, and education to help ensure the sensitive developed and conducted in partnership with
WCAworld Academy manages individual training records, products are always handled correctly. Our RP world-leading partners and we can confidently
BLE PE
NSI

and members enjoy showing best practices.

PO
R
(Responsible Person) Certified training course state that no other courses will be found in the
SO
S
RE

For your senior management, operations, accounting, is the highest qualification a Pharmaceutical industry at the prices WCAworld can offer its
and sales departments to be able to clearly demonstrate Forwarder can hold. members.
CE

expertise and best practice, qualification stamps are

RTIFIED
Fundamentals of Freight Forwarding can This includes our new sales training courses
something that makes your company appear strong to your lead on to a diploma In Freight forwarding. which are offered to WCAworld members at
FREIGH
OF
global partners.
LS
T
The training covers select competencies a discounted price. The courses provide new
FO
TA
NDAMEN

tools, techniques, and ideas to help your sales

RW

Visit the WCAworld Training calendar to view our involved in executing freight movements and
ARDING

upcoming “Live” and Interactive Virtual Classrooms. the efficiencies and pitfalls encountered. department achieve its full potential.
FU

Hosted by the WCAworld Academy and industry-leading

CE
RTIFIED
Understanding how buyers and sellers We encourage you and your team to
specialists, we ensure that all WCAworld members receive manage risk via various international payment register with the WCAworld Academy today
the highest level of education. methods, cargo insurance, commercial documents and to gain access to this exclusive benefit which
RIB
UTION
Our speciality forwarding classrooms their completion, export packaging, cargo security, and will help your company continue to excel.
ST P
Education is the passport to the future, for
DI

RA

include Pharmaceutical and Healthcare alternative transport solutions will enable students to cost
GOOD

CTICE

Logistics Training. We offer a complete and quote a shipment accurately. tomorrow belongs to those who prepare for
CE pathway for all members, from the least This advanced course was created to suit a global it today. For further information please visit
RTIFIED

experienced to the most experienced, wishing audience. Discuss topics with your fellow members in [Link] or email
to learn more about the industry and enter with the correct further detail with interactive online training and forums. Leah@[Link] or info@
qualifications. In addition, our GDP Certified Training will WCAworld Academy has also teamed up [Link]
SELLIN

Register free
AL
TI
G
with one of the world’s leading sales training
SK
N
ESSE

companies to create exciting brand-new

ILL
S

sales and customer interaction courses,

CE
RTIFIED explicitly developed for independent logistics
Register all of
providers. It is a fantastic opportunity to work
your staff for free
TE
SELLING closely with fellow members and learn new
S
and help them
O

KI

skills while making new connections.

REM

LL

learn about the

S

Converting sales leads into actual clients

logistics industry,
CE and driving business growth through new
RTIFIED
WCAworld
sales is paramount to all WCAworld members.
Benefits, and
TION S However, acquiring, retaining and enhancing
OT
IA KI enjoy an entire
the capabilities of critical sales staff is often
G

LL
NE

suite of Freight
S

a challenge. Even the most experienced

Forwarding
sales executives can refine and adapt their
CE
RTIFIED education
techniques to ensure the best results.

8 2023
 WIS – WCAworld’s Exclusive Insurance Broker

Freight Forwarders Risk: It’s a

growing and evolving segment
World Insurance Services (WIS) is
the leading insurance broker for
the worldwide supply chain sector
and is the exclusive, in-house
insurance broker and consultant
for WCAworld Members worldwide.

Comprised of a team of veteran industry experts utilizing industry-leading online cargo insurance that offers the
best-in-class technology, WIS specializes in providing chance for members to make significant additional revenue.
Cargo insurance, Freight Forwarder Liability and Errors & Additionally, WIS offers clients personalized risk
Omissions, Bonds, and other supply chain insurance products
perfectly suited to the needs and budget of each client.
management assessments and provides access to resources
designed to educate and enhance clients’ sales and At a glance
WCAworld members around the world benefit from WIS’s marketing efforts.
world-class and low-cost liability insurance and instant, WORLD INSURANCE SERVICES
IS THE EXCLUSIVE RISK-

Risk-management products:
MANAGEMENT PARTNER
FOR WCAWORLD MEMBERS
WORLDWIDE.

A DEDICATED TEAM OF
FREIGHT FORWARDER INSURANCE CARGO INSURANCE INSURANCE EXPERTS ARE
• Legal Liability * • Marine Cargo Insurance for Air/Land/Sea * AVAILABLE AROUND THE
CLOCK TO GUIDE YOU
• Errors & Omissions * • Special Commodity Coverage for Project Cargo, THROUGH COMPLEX
• Demurrage/Storage/Disposal * Perishables, Pharmaceuticals & High Value Cargo * INSURANCE-RELATED
• First Dollar Legal Defense * MATTERS.

BONDS CYBER LIABILITY CHARTERERS LIABILITY

• NVOCC & IBEC • Hacking, Phishing Schemes & • Coverage for Liabilities when
• FMC Freight Forwarder Identity Theft Chartering a Vessel
• Customs Bonds for US Customs • Lost Profit due to Business • Risks Exposure Charterers face from
Brokers Interruption the Cargo Owner & the Shipowner
• FMCSA Freight Broker • Unauthorized Electronic Fund
Transfers
* Refer to policy for full explanation of
• Breach of Cloud Data coverage

To learn more about World Insurance Services, visit [Link]

or email info@[Link].

2023 9
 WCAworld Foundation

A Network of Hope
WCAworld Foundation is a registered non-profit charity
organization dedicated to identifying people in need
worldwide and leveraging its global reach to deliver aid to
them.
At a glance
One of the pillars of the WCAworld Foundation is that WCAworld is not new to
we only work with small local organizations or trusted charitable endeavours and has
members. We do not give direct funding to large aid
always felt that our corporate
organizations as it is our policy that 100 percent of our
funds go directly to the people in need.
responsibility is to support
Initially funded via generous donations from the Yokeum those who need it most. As a
For more information please visit: worldwide organization with
Family and WCAworld, additional contributions from
[Link]
members have allowed us to expand vital help to people in agents in 190+ countries, we
need around the world. are proud that WCAworld and
These contributions are just the beginning as we aim CONTRIBUTIONS go directly to those in need and are NOT
its member-partners from all
to continue growing the foundation, with your support, to eaten up by wasteful administrative costs.
provide as much assistance aid support as possible. If you would like to contribute to WCAworld or have a
over the world have always
Your participation in this effort is deeply appreciated, suggestion of vital aid projects we could support please welcomed the opportunity to
and WCAworld GUARANTEES that 100 PER CENT of ALL contact your regional WCAworld representative. help when needed, especially
when crises strike.
Selected Previous WCAworld projects
2004 | Tsunami Catastrophe Strikes Thailand 2012 | WCAworld Cares for Children 2013 | The Abundant Life Home Orphanage (ALH)
The Indian Ocean earthquake and the tsunami was a WCAworld participated with Mission Child and raised WCAworld raised USD 20,000 for the director and founder
catastrophic event and one of the largest ever recorded. USD 54,000 to help build a school in Nicaragua. Through of ALH on behalf of WCAworld members who would like
WCAworld donated USD 28,000 and sent a delegation this program, WCAworld created a positive impact in the to help the children and join the program. The money
led by WCAworld Chairman David Yokeum to the most community and the lives of these young children, making a was used to help thousands of children for medical costs,
affected areas impacted by this natural disaster. long-lasting contribution to those less fortunate. education fees, food, necessary equipment and facilities.

Current WCAworld Foundation projects

2022 | Ukraine War Crises 2022 | Devastating Floods in Pakistan
WCAworld Foundation has provided Ukrainian refugees with a huge range of aid and WCAworld Foundation has donated USD 45,000 to this cause in partnership with
assistance during the ongoing conflict. Working in partnership with members, We a number of Pakistan-based members including with MZW Logistics (Pvt) Ltd and
have provided over 25 full truck loads of clothing, food, medicines, and other essential Pakistan Cargo Services. We working to arrange and distribute vial aid, food and
necessities, helped establish and fund a sleeping bag and blanket producing facility in- supplies to the thousands of people affected in the most remote areas of Pakistan.
country, provided cooking facilities, washing facilities and hygiene products to refugee This is a perfect example of the foundation working alongside members to ensure
camps and helped evacuated refugees find temporary accommodation in neighbouring that the most desperate people receive 100 per cent of the donated aid. Photos of
countries (see photos below). In recognition we received a special commendation letter WCAworld Foundation aid being delivered to remote and difficult to reach areas can
from the Ukrainian embassy in the US. be seen below.

10 2023
 All World Shipping

Your partner in global

transportation solutions Thanks to All World Shipping (AWS) exclusive
At a glance
OVER 3,900 ALL WORLD
partnership with WCAworld, members can enjoy
SHIPPING AGENTS ACTIVE
FREE access to their neutral NVOCC services.
IN 160 COUNTRIES
AWS is a globally focused, US-based NVOCC
WORLDWIDE
licensed by the US Federal Maritime Commission and
registered with the Ministry of Transportation in China.
DOUBLE DIGIT GROWTH
BOOKING With over 3,900 authorized agents operating in
ANNUALLY
REQUEST more than 160 countries, All World Shipping is the
MBL largest agency group in the world. They continue
15,000 RATES AVAILABLE TO
to experience rapid growth, with many WCAworld
OUR AGENTS ONLINE 24/7
members relying on their comprehensive worldwide
services.
CUSTOMS SERVICES,
All World Shipping provides its agents with a
SUCH AS AMS AND AFR,
globally accepted online HBL. They furnish globally
SERVICE PROVIDED AT WHOLESALE
mandated Customs services, such as AMS (USA) and
CONTRACTS PRICES
AFR (Japan) filing for FCL and LCL ocean shipments.
In addition, as a licensed and bonded FMC approved
eCUSTOMS
AMS-AFR NVOCC, All World Shipping provides their agents full
compliance for ocean shipments in and out of the
USA.
AWS works with its global agents to build
relationships and secure competitive rates with

U.S. TARIFF
industry-leading ocean carriers. These benefits
allow WCAworld members to focus on providing
WE MEASURE
FILING
HBL
personalized service that large multinationals cannot
offer. Joining AWS is free with your WCAworld
OUR SUCCESS
membership and gives your company flexibility. You
do not lose any of your independence and are never BY YOUR
SUCCESS
required to support All World Shipping. You only use
the AWS services when they provide an advantage to
[Link] you.

WCAworld ICE
Dedicated communication
platform for members
WCAworld members can now promote their services, tariffs, rates and
resources through a clean, controlled cloud based environment. No more
opening your email to hundreds of unsolicited requests. No more sifting
through potential dead-end sales leads. No more wondering if the pricing
offered is from a registered WCA member.
All this now can be loaded into ICE.
WCAworld ICE is easy, secure and most efficient way to convey your
messages across the network. You can share your rates, offers, rate-
requests, announcements, company introductions or just share the
knowledge to some or all members around the world in just a matter of
few clicks.
Within ICE, WCAworld members have control of their posts and can
share, comment or like network related content in a controlled, virtual
environment. WCA’s Administration team will monitor and police the
website so there is no worry about outside intrusion. This is a safe,
friendly environment to express your company’s message to your global
partners.
You can even filter incoming posts by categories or preferred networks.
You can comment or even send private 1-1 comment to any members for
their posts.
WCAworld ICE comes with lots of other features which can help you to
streamline your messaging within the network and help your company to [Link]
reach worldwide members with easy and effective way .

2023 11
 FreightOscope

All-In-One Platform
FreightOscope helps independent freight forwarders with a modern, secure, easy-to-use,
and affordable digital forwarding platform to manage your forwarding business efficiently.

Organize Your Freight Rates and Contracts, Send Quotes, Manage Shipments, Track
At a glance
Shipments and Much More. FreightOscope Rate
Management System helps
RATE MANAGEMENT SYSTEM manage and organize rate sheets
Saves you significant time managing hundreds of rate sheets and contracts, access carrier
and contracts from dozens of different airlines and shipping spot rates and send quotes to
lines. customers quickly.
TRACKING SYSTEM FreightOscope Tracking System
Traces any container or AWB for all export or import shipments.
traces any container or AWB for
all export or import shipments.

E-AWB SYSTEM FreightOscope Electronic

Enables transmitting Master & House AWBs electronically to AWB System transmits data
160+ airlines globally. Save carrier fees, adhere to compliance
electronically to 160+ airlines
worldwide and is ICS2 compliant.
such as ICS2, e-CSD and receive tracking updates for your
shipments.
FreigthOscope Freight
FREIGHT MANAGEMENT SYSTEM Management System is a
A complete solution to manage all your sales, pricing, complete solution to manage
operations, documentation, and billing, along with sales, pricing, operations,
comprehensive reporting and analytics to keep you ahead in documentation, and billing and
the digital forwarding industry. includes comprehensive reporting
and analytics.
For more information, visit [Link], or email service@[Link]

WCAworld Quotation System

Send and Receive RFQs

between Members
What is WCAworld Quotes?
WCAworld Quotation System is a FREE member-only platform The most important factor of a quality and successful RFQ
that allows you to send and receive RFQs with fellow members is to be as specific as possible. Detailed RFQs allow partners
worldwide. to prepare accurate quotes that minimize the potential for
cost overruns on any services that don’t meet your
requirements. The WCAworld Quotation System will
ensure all parties know exactly what each other wants
and be able to offer a reasonable price quote. The
system also allows you to evaluate different partners’
value because sourcing a partner is not just about the
price.
WCAworld Quotation System is very easy to use,

At a glance
helps you get an accurate quote faster, cuts down on
the back-and-forth emails, skips the member verification
process, and avoids the payment term problems.
With over 850 RFQs generated in the first month of FREE FOR ALL MEMBERS
launching, it’s proven that the system helps members
secure new businesses around the globe with new FAST AND SECURE QUOTE
partners they perhaps may not have considered in the
past. EASY TO USE
The WCAworld Quotation System is FREE and
exclusive to WCAworld members only. Join fellow OVER 850 RFQS WERE
members and activate your account today. GENERATED WITHIN
THE FIRST MONTH OF
For more information, please contact Andy Robins at LAUNCHING
arobins@[Link] or quotehelpdesk@wcaworld.
com.
[Link]

12 2023
 WCAworld ECO Programme

WCAworld Launches ECO

Programme with Pledge
What is WCAworld ECO Programme?
GHG Protocol for road and rail, as well as the published ICAO
methodology for air transport, Clean Cargo Working Group for
At a glance
ocean freight, and CSN EN for passenger and freight transport. The solution offered by
The system is audit-ready with the Clarity feature, providing WCAworld/Pledge is easy to set
transparency and visibility. up and start using, allowing each
You can also offset carbon yourself or offer offsetting options user to:
to your customers using a range of options including:
WCAworld is delighted to announce that our new ‘ECO’ • Selecting projects that suit your needs and explore ready-to-go • Integrate sustainability and
programme is now live, offering members the opportunity to diversified portfolios of carbon offsets provide accurate emissions
identify partners that have full carbon emissions measuring • Place your order in minutes – choose an amount and place your calculations per shipment
capabilities and work together to win new business from shippers order or use the Pledge ready API
and producers. • Get your certificate • Work with your TMS, Logistics
To qualify for the ECO logo on your profile, members must • Track and trace your orders Service Provider, or other
demonstrate that they have acquired and utilise an emissions • Built-in security enhancing integrity via the Verify feature platforms to get shipment-level
measurement and offsetting tool recognised by Global Logistics As regulatory bodies and governments around the world activity data
Emissions Council (GLEC). The GLEC Framework is the global impose additional regulations and targets on exporters,
method for calculating and reporting logistics emissions. producers, and the supply chain as a whole, it will become • Upload data in CSV or use the
WCAworld joined GLEC earlier this year and will play an active increasingly important that you can provide verified and accurate Pledge API
role in representing SME and regional forwarders. data to your customers. We hope that WCAworld members
A key part of the programme is our new partnership with can take the opportunity to lead the industry on these changes • Receive GLEC Framework
Pledge, offering members a fully accredited and well-respected and provide the service and tools to win increasing amounts of accredited reports in line with
solution for emissions measurement, analytics, and offsetting. contracts from global shippers. GHG Protocol and others
Working closely with Pledge, we have created an exclusive [Link]/Benefits/ECOProgram
product package that includes a 15 percent discount for all • Obtaining accurate and
WCAworld members. WCAworld itself is not making any revenue In partnership with: trustworthy emissions data for
from this initiative and has launched it purely as a member Ocean/Air/Road/Rail/Inland
benefit. Waterways (barge)/Logistics sites
The system conforms to the GLEC Framework applying the

UPS Courier Service

WCAworld has teamed

up with UPS At a glance
THIS free program offers
discounts of up to 60% on
OVERNIGHT LETTER FROM
standard retail pricing and
NEW YORK TO LOS ANGELES:
boasts significant cost-saving
US$22
margins for members in the
USA.
3-DAY SHIPPING ON 10 LB
Our UPS partnership
PACKAGE FROM THE USA TO
provides discounted rates
CHINA: US$107
across all destinations. This
benefit can be used for
DISCOUNTED IMPORTS INTO
domestic, international, and
THE USA
import packages that weigh
150 pounds or less.
EXTEND PROGRAM RATES
TO YOUR CUSTOMERS AND
IMPROVE YOUR MARGINS
AVAILABLE IN
THE USA AND CONSOLIDATED BILLING
THAILAND ONLY

For more information, contact Matt West

COURIER COSTS at mwest@[Link]

SLASHED BY UNIQUE WCAworld PROGRAM

2023 13
 Marketing & Promotion

Stand out from the crowd

WCAworld’s marketing department helps members stand
out from the competition. By merging creative thinking with
logistics knowledge, WCAworld can help your company
increase business by reaching desired target audiences.
WCAworld’s marketing experts can help to define and
At a glance
manage your brand through numerous platforms to keep MARKETING STAFF WITH
you relevant and successful in the modern, digital world. COMPREHENSIVE
WCAworld can also enhance your marketing presence LOGISTICS KNOWLEDGE
through numerous channels, including digital and print
advertising, graphic design and social media. We also MARKETING STRATEGY
offer a bespoke cost-effective website design service ADVICE AND GRAPHIC
for members at a price and quality not available in the DESIGN
commercial market.
For more information, contact Khun A at a@wcaworld. CUSTOM WEBSITE DESIGN
com or Margaux at margaux@[Link]. & DEVELOPMENT

COST-EFFECTIVE
MARKETING MATERIALS
WCAworld’s › Brand revitalization › Advertisement design AND MERCHANDISE
MARKETING SOLUTIONS › Marketing strategies › Brochures
WCAworld provides the logistics › Copywriting › Magazines
industry with high-quality, cost-
effective marketing solutions and
›
›
Logo design and graphic support
Website design & hosting
›
›
Newsletters
Promotional materials and USE OUR
can facilitate all your marketing
and promotional needs.
› Exhibition booths and conference
materials
merchandise
› Social media consultation EXPERTISE FOR
and management
YOUR BRAND

Voice of the Independent

The independent freight

forwarder publication At a glance
WCAworld has an exclusive partnership Distributed to over 25,000 freight- between WCAworld and Voice of the
with Voice of the Independent (VOTI), forwarding offices, Voice of the Independent, WCAworld members are able
the only global publication devoted solely Independent has also become essential to benefit from an exclusive 10% discount REPRESENTS THE INTERESTS
to the worldwide freight-forwarding reading for shippers and carriers. Its articles on advertising rates. AND VIEWS OF OVER 70,000
community. Established with the support are being used in a number of educational For more information, contact Mandy FREIGHT-FORWARDING
of WCAworld, VOTI not only has the most and training courses around the world. Warren at mwarren@[Link]. COMPANIES WORLDWIDE.
comprehensive worldwide circulation of any Thanks to
logistics-industry periodical, it also has the the association PRODUCED MONTHLY;
lowest advertising rates of any publication. SUBSCRIBERS INCLUDE
If you are a freight forwarder FORWARDERS, SHIPPERS,
seeking to raise your profile in the MAJOR INDUSTRY
marketplace, attract new partners ASSOCIATIONS,
around the globe, and market AIRLINES, OCEAN CARRIERS,
your services to thousands of GSA MEMBERS, CHARTER
shippers, advertising in Voice of the BROKERS, NVOCCS, PORTS,
Independent is the most cost-effective AIRPORTS AND LOGISTICS
choice. COMPANIES.
Voice of the Independent is tailored
directly to the tens of thousands of SME ADVERTISING RATES ARE
freight forwarders and shippers that 50 PERCENT LOWER THAN
make up over 55 percent of worldwide OTHER GLOBAL LOGISTICS
logistics volumes. Written and edited PUBLICATIONS.
by industry professionals, VOTI does
not carry advertorials, press releases, or DIGITAL VIEWERSHIP
marketing articles. It tackles the issues, EXCEEDS 15,000 READERS
challenges, and opportunities facing PER MONTH.
the freight-forwarding community using
in-depth reports, exclusive news sources,
and expert contributions.

14 2023
 WCA Projects

THE PERFECT SOLUTION

FOR PROJECT PEOPLE
[Link]

WCA Projects is the world’s leading non-exclusive

WCA PROJECTS CONFERENCE
logistics network for independent project freight
forwarders.
WCA Projects holds a yearly projects-specific
Members of WCA Projects have proven
networking conference for all members. A range of
experience in handling many types of project and
suppliers, vendors, and other important
heavy-lift logistics movements. Using the network’s
stakeholders working in project logistics are also
extensive reach, members can easily find and select
invited.
the perfect project-forwarding partner nearly
The Projects conference provides an important
anywhere in the world.
opportunity for every member to network with the
WCA Projects maintains over 400 member
world’s best independent project forwarders. To
companies in 220 cities in 111 countries. WCAworld
maximize opportunities, members can pre-book a
reviews each applicant’s documented case studies
full schedule of one-on-one meetings, enjoy a range
and conducts its own professional reference checks
of complimentary social networking functions, and
to help ensure only qualified project specialists are
attend high-quality sessions involving industry
active within the network.
leaders and fellow members from throughout the
WCA Projects offers all the benefits of dealing
project logistics supply chain.
with an independent logistics company: faster
The next WCA Projects conference will be held in
decision making, local expertise, competitive
Antwerp, Belgium from 1-3 June 2023.
pricing, and personal service. All Projects members
To learn more about WCA Projects, visit www.
are covered under WCAworld’s industry-leading
[Link], or email Bruce Cutillo at
financial protection program, as well as numerous
bruce@[Link].
other member-only benefits.

WCA Dangerous Goods

THE WORLD’S HAZMAT

EXPERTS
[Link]

WCA Dangerous Goods is an elite group of The network also specialises in assisting
independent, experienced companies specializing members that have significant military contracts
in the global movement and handling of hazardous and shipments by introducing them to like-minded
cargo, chemical, and military shipments. WCA and capable partners.
Dangerous Goods has 147 member offices in 40
countries worldwide. WCA DANGEROUS GOODS
The need for specialist handling of dangerous ANNUAL MEETING
cargo has grown, alongside an increase in
regulations and penalties associated with the WCA Dangerous Goods hosts an annual
movement of such products. networking event, which usually takes place
It is vital that Dangerous Goods members are alongside WCAworld Conference Week.
extremely reliable, detail-oriented, and also The event offers the opportunity for WCA
knowledgeable in all phases of handling dangerous Dangerous Goods members and vendors to
cargo. network with each other in a relaxed and social
This network offers shippers a one-stop resource environment. Opportunities to meet new partners
for locating specialized logistics companies and develop business are the hallmarks of the
worldwide to assist them with their transportation evening, alongside discussions regarding the
of dangerous goods. development of the network itself.
Members provide a full range of services, To learn more about WCA Dangerous Goods,
including dedicated resources (whether for air or visit [Link], or email
for ocean movement), expert industry-compliant Bruce Cutillo at bruce@[Link] or
packing, and temperature-controlled services to specialties@[Link].
meet passive temperature needs.

2023 15
 WCA Perishables

A UNIQUE GROUP OF
COOL-CHAIN SPECIALISTS
[Link]
THE WCA Perishables Network was developed as a special handling of these movements. They have
platform for logistics specialists who need reliable, all undergone rigorous checks and audits upon
efficient, and professionally qualified global application and provide professional and consistent
partners to properly ship and store perishable services with amazing speed of response.
products. Members who are PGS-certified operate to the
With 150 member offices in 54 countries, the highest standards for International Perishable
group’s growing influence and global reach helps Logistics. With a completely transparent cold
generate millions of dollars of new business for its chain, this will help members of the network
partners and is quickly becoming the benchmark receive quality enquiries and maintain confidence
for international temperature-controlled logistics. that products will be handled as carefully at
Whether involved in the transportation of fruit, destination as they were at origin.
vegetables, flowers, live animals, or any other To learn more about WCA Perishables, visit www.
commodities with cool-chain requirements, you will [Link], or email Adam McKenna at
find highly qualified partners within this network. adam@[Link].
The members of the WCA Perishables Network
all have dedicated personnel, experienced in the
@wca_Perishables

Historically, only highly experienced perishable forwarders who could

demonstrate their abilities were able to apply for WCA Perishables
membership. Now, with the full backing of the WCA Academy, we can
help forwarders looking to become established in this niche. From
beginners to companies wishing to take the next step, the WCA
Perishables Academy Network is the ideal option, helping achieve the
level required to move into the PGS-certified network.

WCA Pharma

SPECIALISTS OF PHARMA
AND LIFE SCIENCES
UTION
RIB P
ST
DI

RA
GOOD

CTICE

CE
RTIFIED

NSI
BLE PE WCA Pharma is a 100% validated, GDP compliant, For companies who do not yet have the
[Link] PO
R
GDP certified network overseen by a certified RP. qualifications, we are pleased to help develop your
SO
S
RE

Since 2020, it has operated under a global QMS. knowledge and services through the WCA Pharma
CE
Members will benefit from SLAs, SOPs, and with Academy. Members of this group can enjoy a
RTIFIED
support from the WCAworld Academy, will have all combination of online and classroom training to
training records managed. Members of this help prepare for compliance and participate in
network will be audited under GDP regulations. Good Distribution Practice classroom and/or Live
The unparalleled standards of our members are Virtual interactive events. Once certification has
unmistakable as WCA Pharma is the only quality- been earned, members have the option to join the
driven Pharmaceutical and Life Sciences network WCA Pharma GDP-certified network.
that is internationally accessible. The WCA Pharma To learn more about WCA Pharma, visit www.
network was formed in August 2013 and has [Link], or email Adam McKenna at
attracted the most respected and qualified adam@[Link] or specialties@wcaworld.
independent pharmaceutical logistics companies in com.
the world. GDP and/or CIEV accreditations are
required to be accepted into this network. @WCAPharma

The WCA Pharma Academy has been created to assist members of

WCA Pharma and ensure that adequate training is provided. Previously,
the WCA Pharma network could only accept applications from highly
qualified and experienced members. With WCA Pharma Academy, we
can accept applications from companies that require help with full
training records, SLAs, and SOPs in preparing for audit, gaining
compliance, and ultimately, achieving GDP certification.

16 2023
 WCA Time Critical

SPEED & RELIABILITY

DEFINE OUR EXPERT
[Link] MEMBERS
WCA Time Critical is a fully validated Network in 55 countries around the world, providing a
of independent freight forwarders and logistics comprehensive network of partners and
specialists who handle and transport time providing true global reach for each member
sensitive shipments worldwide. company.
All members of WCA Time Critical All WCA Time Critical members have special
demonstrate the capability to handle relationships within the transport industry
customized logistics solutions on behalf of ensuring a reliable and trouble-free service
clients who require extremely rapid and reliable guaranteeing time-definite procedures. In most
services. Industry sectors serviced by WCA countries our partners arrange priority freight
Time Critical member companies include and document cut-off times with the carriers
Aerospace, AOG, OBC, NFO, Automotive, and can provide extended booking windows
Energy, Media, Events, and many other time- with a solid carrier-recovery commitment.
dependent industries. Providing rapid charter To learn more, contact Adam McKenna at
solutions for clients is another asset that all adam@[Link], or visit www.
member companies offer. [Link].
The members in The WCA Time Critical all
have dedicated personnel fully conversant in
the special handling of these movements and all
can provide a professional and consistent
service in the management of critical logistics
solutions. @WCATimeCritical
WCA Time Critical members are in 215 offices

WCA Relocations

THE MOVING
SPECIALISTS
WCA Relocations was created for companies relocations, find out what WCAworld
[Link] involved in the handling and transportation of Relocations can do for you.
household goods, relocation shipments, and the
• The applicant must show that its business has
movement of personal effects.
been in relocations for a minimum of three
Every member of WCA Relocations is able to
years. Any company must have a dedicated
offer clients fully integrated relocation services
team handling relocations and must be able
on a regional and global level. By unlocking
to demonstrate its quality, experience, and
the expertise, power, and reach of the network,
financial strength.
shippers and forwarders can open doors to a
• All new members must be local or regional
range of new opportunities and the potential for
companies with good reputations in their
business growth.
industry-specific operations, including finance,
All WCA Relocations members are required
operations, communications, and other profes-
to meet the group’s standards of experience,
sional factors. These must be verified through
professionalism, and financial strength.
three references from their current customers/
No forwarder can become a WCA Relocations
partners of abilities and satisfaction.
member without satisfying the strict criteria for
• All applicants, including existing WCA mem-
experience, quality of service, and reliability.
bers, must submit one recent case study
Membership is constantly monitored to ensure
from its current Relocations portfolio with full
these standards are maintained, assuring clients
details and images. (These are for internal use
the highest levels of service. WCA Relocations
only and will not be released).
members qualify for the full range of benefits
• All applicants must be fully insured in line with
offered by the WCAworld organization,
their relocations.
including the industry-leading Financial
Protection Program that allows all members to
work with complete security and peace of mind. Contact Victor Gomez at victor@[Link],
If you are a dynamic organization in or learn more at [Link].

2023 17
 WCA Vendors

OFFER SERVICES & PRODUCTS

TO THE INDEPENDENT FREIGHT FORWARDERS
ONLY vendors that offer exclusive or important The service is not intended for use as an
benefits to WCAworld’s freight forwarders are advertising forum for general services, and
[Link]
accepted into the WCAworld Vendors group. WCAworld reserves the right to edit or omit any
WCAworld promotes exclusive and beneficial submissions it deems inappropriate. Promotional
activities of vendors through a special service offers have to benefit WCAworld members and
developed specifically for use by registered must not directly conflict with another member’s
members of the WCAworld Vendors network. This activities or services.
includes special rates for specific work, routes, To learn more about WCA Vendors, please
aircraft or vessel space availability, unique contact info@[Link].
services, etc.

SERVICES OFFERED BY WCAWORLD VENDORS

A huge range of service providers and industry segments are currently active within the
WCA Vendor network.

• 3PL/4PLs • Legal Services

• Airlines • Media
• Breakbulk Providers • NVOCCs
• Charter - Air Services • Ports
• Charter - Ocean Services • Procurement
• Conferences, Events and Exhibition Services • Rail Services
• Design Services - Graphic for Web or Print • Sea-Air Services
• Printing Services - Brochures, etc. • Special Equipment
• GSAs • Specialty Road Services
• Insurance • Time Critical
• Cargo, FSL, Project • Web Services - Hosting, New Design, Remodel
• IT/Software Providers

WCA eCommerce

CONNECT TO A WORLD
eCOMMERCE
OF OPPORTUNITIES
[Link]

WCA eCommerce, is the world’s only neutral MEMBERSHIP BENEFITS:

platform that enables you to develop your
services and find new customers and partners. BECOME A MEMBER
WCA eCommerce is designed to support and • Get listed in the directory.
equip members to operate as competent, certified • Access online tools and training.
eCommerce service providers both in and beyond • Gold Medallion Financial Protection.
the network. If your company is already involved • Access to Partner Pay.
in cross-border eCommerce or if you want to
learn more about this new, growing market, we In 2023 WCA eCommerce will announce
encourage you to join. plans to develop further benefits and
Members gain access to the eCommerce programs to help members develop their
directory, Gold Medallion Financial Protection, and eCommerce business within the network.
tools and resources designed to expand their
eCommerce business. Members undergo a
comprehensive capabilities audit to achieve
Certification status. R T I F I ED
CE
Members are able to market their services to
other eCommerce members and strategic
partners.
C
ce
W

Learn more at [Link], or A r

eCo m me
contact Ken Yokeum at kyokeum@[Link]

18 2023
 Introducing World Parcel Alliance

A PARTNERSHIP BETWEEN
WCAWORLD AND
[Link] YTO EXPRESS
WORLD Parcel Alliance was created with the sole acceptance into WCAworld, ensuring that only the best
purpose of enhancing and supporting the express companies offering the highest standards of service are
delivery and logistics industry. Members of World Parcel admitted. Members of the specialty networks such as the
Alliance will benefit from using the YTO Express World Parcel Alliance has additional requirements to
Monitoring and Management System to ensure the ensure each member is qualified and actively engaged in
efficiency and safety of every package delivery. The core worldwide courier.
focus of WPA is to be the provider of choice for big The WPA network is driven by well-established and
international e-commerce companies to enable them in known courier companies capable of handling mass
reaching new markets. volume of small parcel packages with YTO Express
Every WCAworld member is carefully screened before leading the warehousing and fulfilment services.

WCAworld Conference Schedule 2023

WCAworld PLANNED EVENTS FOR 2023

September, 2023 October, 2023

Sino-International Freight Forwarders Global Affinity Alliance Annual

Conference Conference
11 - 14 Sep 2023 01 - 04 Oct 2023
AsiaWorld-Expo, Hong Kong SAR Hilton Cartagena, Cartagena
Expected Attendance: 1500 Expected Attendance: 350

The 1st World Parcel Alliance Annual IFC8 6th Annual Conference 2023
Conference 24 - 26 Oct 2023
14 - 16 Sep 2023 Corinthia Prague, Prague
Hong Kong Marriott SkyCity, China Expected Attendance: 120
Expected Attendance: 120
EGLN Annual Conference
28 - 31 Oct 2023
Marriott Marquis Queen’s Park, Bangkok
Expected Attendance: 150

WCAworld PLANNED EVENTS FOR 2024

February, 2024

WCA First Conference

24 - 26 Feb 2024
Conrad Dubai, Dubai
Expected Attendance: 180

WCAworld Worldwide Conference

27 Feb - 2 Mar 2024
World Trade Center, Dubai
Expected Attendance: 4,500

2023 19
With over 150 full-time staff, and offices on every continent,
WCAworld has the knowledge, experience, and dedication to
support you in every aspect of your business.
WCAWORLD REGIONAL SERVICE CENTRES
THE AMERICAS EUROPE Room 503, Building B, MIDDLE EAST/CIS
210 North University Drive Vijzelstraat 68 Guangqi Cultural Plaza, DAFZA (Dubai Airport Free Zone)
Suite 700, Coral Springs Amsterdam 1017 HL No.2899A Xietu Road, Office G22 - Building 6WA PO Box 371740
FL 33071, USA The Netherlands Xuhui District, Shanghai Dubai 371740 UAE
Phone: +1 954 973 5537 Phone: +31 6 55544690 China 200030 Phone : +971 4 228 0845
Key Contacts: Key Contacts: Phone: +86 21 6487 9050 Key Contact:
Mark Mairowitz Randy Van Velthoven Key Contacts: Christopher Dunn
Executive Vice President - Regional Manager - Europe Damin Wang Regional Manager - Middle East/CIS
Latin America randy@[Link] Vice President - China chris@[Link]
mark@[Link] Erwin van der Genugten dwang@[Link]
Bryce Barnhart Regional Manager - Europe Juliet Shen WEST AFRICA
Vice President - North America erwin@[Link] Assistant Vice President - China Riviera Bounoumin Cite Laurier,
bryce@[Link] juliet@[Link] Résidence # 93
Matthew West INDIA SUB CONTINENT Abidjan, Cote D’ Ivoire
Regional Director - North America 302, Dheeraj Kawal Bldg, CHINA – SHENZHEN Phone: +225 45 84 34 84
mwest@[Link] 3rd Floor, LBS Marg, Vikhroli West, Room 408, Tower B, Qianhai One Key Contact:
Mumbai – 400079, India Excellence Building, No. 5033 Charles Goli
ASIA-PACIFIC Phone: + 91 22 6826 1919 Menghai Road, Nanshan District General Manager - Africa
21st Floor Bangkok Business Center Fax: + 91 22 6826 1918 Shenzhen, China 518040 charles@[Link]
Sukhumvit Soi 63 (Ekamai) Key Contacts: Phone: +86 135 1008 1524
Bangkok, 10110, Thailand Rita Ramojela Key Contact: EAST AFRICA
Phone: +66 2 726 9060 up to 9 Assistant Vice President - Akan Lee Rainbow Estate Nyali,
Key Contacts: India ISC Membership Service Manager - BP Plaza, Umoja Road
Ken Yokeum rramojela@[Link] China PO Box 43368-80100
Vice President - Asia Pacific Charan Sharma alee@[Link] Mombasa, Kenya
kyokeum@[Link] Regional Manager - Indian Phone: +254 737 001 097/721 446 329
Victor Gomez Subcontinent Key Contact:
General Manager - Asia csharma@[Link] Peter Omari Kenani
victor@[Link] CHINA – SHANGHAI Regional Manager - East Africa
pkenani@[Link]

WCAWORLD KEY CONTACTS

CHIEF EXECUTIVE OFFICER GOLD MEDALLION WCA PROJECTS & WCAworld ACADEMY
Dan March Cecilia Markez WCA DANGEROUS GOODS Leah McKenna
Chief Executive Officer General Manager Bruce Cutillo General Manager
dmarch@[Link] cmarkez@[Link] General Manager leah@[Link]
bruce@[Link]
VICE PRESIDENT CUSTOMER SERVICE/ CONFERENCE MANAGER
Brian Majerus DISPUTE RESOLUTION & WCA PERISHABLES Douglas Archer
Vice President WCAworld FINANCIAL PROTECTION WCA PHARMA darcher@[Link]
Managing Director GAA Andy Robins & WCA TIME CRITICAL
brian@[Link] Director Adam McKenna MARKETING,
arobins@[Link] General Manager COMMUNICATIONS & DESIGN
VICE PRESIDENT - EMEA adam@[Link] Mandy Warren
Monica Tappi van Velthoven WCA ONLINE Media Director
Vice President EMEA Sripad Bharati WCA RELOCATIONS & mwarren@[Link]
monica@[Link] Managing Director WCA VENDORS Chavakan Vitchchakan (A)
sripad@[Link] Victor Gomez Marketing Communications
ACCOUNTS/FINANCE General Manager Manager
Colin Ranieri WCA ECOMMERCE victor@[Link] a@[Link]
CFO - USA Ken Yokeum Allinson Ziolkowski
colin@[Link] Vice President Asia Pacific WORLD PARCEL ALLIANCE Senior Marketing Manager
kyokeum@[Link] Steve Howard allinson@[Link]
Director Christine Smith
steve@[Link] Marketing Specialist
christine@[Link]

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