Ayush Gupta
[email protected]
+919971278768
CAREER OBJECTIVE
To be a pa of a reputed and growing organization. Opt for a career offering oppo unities for growth & learning.
SKILLS
Leadership Skills Handled big size happy, motivated and growing teams
Driving Results I have been in to the Store Manager and other managerial position
for almost 15 years now and know how to drive and deliver results at
different conditions.
Structural Problems Solving Whenever my team member asked me for some solution to his her
problem. I think of 360 degree way of solution to be given so that
solution is provided and no other team member is hampered.
Active Listening I listen calmly to all my team members and stakeholders for proper
and effective response.
Adaptability I have worked with different companies and different leadership.
This has helped me in developing adaptability.
EXPERIENCE
Apr 2023 to Still Working Wal-Ma India Pvt Ltd
Manager Merchandise 1. Driving Walk-in Sales - Increased walk-in sales by 179% within the
period of 6 months I.e. from 2.83 CR to 5.07 Cr. Accountable for total
business of 192 Cr in a financial year.
2. Inventory Management - Ensuring in-stock availability for the
display on shelf and bulk sales deals. In-stocks availability was 91% at
the store. In addition, maintaining inventory hygiene timely through
Audit team for proper replenishment.
3. Customer Service - Making sure that customers are well a ended
on the floor by the floor sales executives. Customers concerns are
timely addressed, taking weekly feedbacks from the customers and
highlighting to the leadership. Also, creating and developing new
customers.
4. Walma standards of display - Keeping highest standards of
display, strictly following planograms and layouts as per guidelines.
Ensuring On Shelf Availability of all the stocks available in the
inventory.
Mar 2022 to Mar 2023 Wal-Ma India Pvt Ltd
Manager Operations 1. Taking care of Sales and operations of the entire store of 1 lakhs Sq.
that delivers sales of 220 Crore annually.
2. Handling team size of 100 staff including 5 direct repo ers.
3. Executing all the online orders and deliveries in D1 - 90%. Taking
care of store logistics as well.
4. Ensuring smooth checkouts of the customers through Cash
Counters for be er customer experience.
Jan 2019 to Feb 2022 Wal-Ma India Pvt Ltd
Asst. Manager Asset Protection 1. Control the total loss of the store. Brought down to 0.14% from
0.35% and got promoted.
2. Ensuring 100% SOP Adherence.
3. Investigation of process violation.
4. Safety and security of company assets.
Jul 2017 to Jan 2019 Vishal Mega Ma
Store Manager 1. Taking care of 17k Sq. . store with 11 Crore sales annually.
Increased sales from 65 lakhs average monthly sales to 1 Crore
average monthly sales.
2. Handling team size of 50 staff.
3. Responsible for controlling total loss of the store. Brought down
from 2.0 % to 0.15%.
Jul 2014 to Jul 2017 RJ Corporation (Devyani International Pvt Ltd)
Area Manager 1. Taken care of the sales, operations and team of 24 stores. Biggest
area covered among peers of NCR.
2. Handled team of 104 staff including 24 direct repo ers.
Sep 2012 to Jul 2014 Aditya Birla Retail Limited
Divisional Head, Fresh 1. Handled the depa ment of F&V with 8k sq. . with team size of 20
staff.
2. Ensuring 100% Food safety as per HACCP and US Food safety
standards.
3. Made sure growth of 20% YOY and dump reduction to 0.5%.
Aug 2011 to Sep 2012 Bha i Wal-Ma Retail Ltd
Store Manager 1. Handled 2700 sq. . supermarket store with team size of 18 staff
including 2 direct repo ers with business of 40 lakhs per month.
increased sales from 18 lakhs per month to 40 lakhs per month
2. Control total loss of store. Controlled from 4% to 1.8% shrink.
Jan 2009 to Aug 2011 Future Group
Store Manager 1. Handled 7k sq store of CDIT with team size of 18 staff including 3
direct repo ers.
2. Control total loss of the store.
PROJECTS
Project Name : Creating and development of new customers
Role : Lead the project Team Size : 0 Project Duration : 1 Year
Project Detail New 117 customers were created for bulk sales deals. 11 customers were developed
and they contributed the bulk sales of 9 Crores from 1.20 Crore on average within the
period of 6 months.
Project Name : 1P Project
Role : Create team, train team on Team Size : 20 Project Duration : 2 Month
Logistics and make sure Deliveries
are smooth.
Project Detail Minimising cost of logistics by removing 3rd pa y suppo and creating store team to
handle complete logistics
Project Name : DMT Tool
Role : Ensure Proper Training And Team Size : 3 Project Duration : 7 Day
Proper Implementation Of DMT TOOL
So ware
Project Detail Tracking In and Out of delivery vehicles
Project Name : Warangal Investigation
Role : To Identify gaps, Share Gaps, Team Size : 1 Project Duration : 5 Day
Find More Shrink And Book
Project Detail Investigation of High Shrink store
Project Name : Cost Control
Role : Optimum CCTV and Cables Team Size : 0 Project Duration : 3 Day
Needed Per Store. That helps In
Reducing Cost.
Project Detail Cost Control Through Minimising CCTV expenses
Project Name : Increase Foo all At Big Bazaar, Pune
Role : 1. Placed Canopy at various Team Size : 2 Project Duration : 3 Month
places for be er reach
Project Detail 1. Conducted various marketing activities at Pune Colleges and Societies with a radius
of 5km nearby store.
EDUCATION
Degree/Course Institute/College University/Board Percentage/CGPA Year of Passing
MBA in Retail Indore Indira Affiliated to Pune
Management School Of Career Indira School Of 80% 2009
Studies Career Studies
ACHIEVEMENT
Best Merchandise Team And Merchandise June'23, July'23, Sep'23, and Nov'23 throughout all these months we
Manager as a team and as manager received ce ificate of being the Best in
store.
Promoted from Operations Manager to Thriving all the parameters green through from logistics at 100% D2
Merchandise Manager delivery, customer service score at highest in Pan India, zero gap in
cash management, lowest a rition led me a ain promotion.
Best Operations Manager Of The Market in the month of Jan'2023, Won Best Operations Manager of the
Market
Promoted From Asst. Manager to Manager in the year 2022, Promoted as Manager Operations from Asst.
Manager Asset Protection
Best Depa ment Manager of The Market in the year 2021, won Best Depa ment Manager twice a year
Best Depa ment Manager of the Market in the year 2020, Won Best Depa ment Manager twice in a year.
Best Store Manager of the Region Achieved highest 42% growth during Diwali'18 Sales in the region.
Highest YOY growth on sales 65 lakhs monthly average to 1 Crore
average monthly sales.
Best Area Manager in the year 2018, Won Best Area Manager Ce ification for Sales and
low Shrink of 24 stores
Best Depa ment Manager in the year 2014, Won Best Depa ment Manager ce ification for
continuous 10 months Sales Target Achievement
Best F&V Sales Store in the year 2011, my Easy Day Super Market store was the Best store
in the Region in F&V sales and overall F&V matrix
Best Store In the year 2009, My Ezone store was the Best store if April 2010 in
Pan India
HOBBIES
Reading books, and watching movies.
PERSONAL DETAILS
Address 22/3, No h Rajmohalla (Near City Nursing Home, Jawahar Marg
Date of Bi h 07/06/1986
Gender Male
Nationality India
Marital Status Unmarried
Language Know English And Hindi
DECLARATION
I hereby declare that all the details that I have shared are accurate to the best of my knowledge.
Ayush Gupta
