Chapter 5: Recruiting

1) What is the first step in the

recruitment and selection
process?
A) performing initial screening
interviews
B) building a pool of candidates
C) performing candidate
background checks
D) deciding what positions to fil
1. What is the first step in the recruitment and selection process?
A) performing initial screening interviews
B) building a pool of candidates
C) performing candidate background checks
D) deciding what positions to fill

2. Which of the following terms refers to the background investigations, tests,

and physical exams that firms use to identify viable candidates for a job?
A) selection tools
B) job analysis methods
C) personnel techniques
D) Forecasting tools

Which of the following refers to

company records showing
present performance and
promotability of inside
candidates for a firm's top
positions?
A) yield pyramids
B) trend analysis charts
C) succession planning tools
D) personnel replacement charts
3. Which of the following refers to company records showing the present
performance and promotability of inside candidates for a firm's top
positions?

A) yield pyramids
B) trend analysis charts
 C) succession planning tools
D) personnel replacement charts

4. What mathematical process do employers use to forecast the availability of

internal job candidates that shows the probabilities of feeder positions in a
chain that will be filled?
A) trend analysis
B) access analysis
C) Markov analysis
D) workforce analysis

5. Marie Boyd has been hired by Barnum Hotels to manage staffing for the
regional hotel chain. Barnum intends to open two new hotels within the
next three years and will have many job positions to fill. Historically,
employee turnover is high at Barnum as employees remain with the
company for one or two years before quitting. Marie realizes that Barnum
needs to make significant changes in its personnel strategy to meet the
company's goals for the future and improve employee retention rates.
Which of the following, if true, best supports the argument that a scatter plot
is the most appropriate tool for Marie to use in estimating future personnel
needs?
A) Productivity levels for Barnum employees typically vary from month to month.
B) The size of the two new Barnum hotels will be similar to the chain's other
hotels.
C) Barnum requires HR to maintain qualification inventories for all current
employees.
D) Personnel replacement charts serve as useful tools when filling Barnum's
managerial positions.

6. Marie Boyd has been hired by Barnum Hotels to manage staffing for the
regional hotel chain. Barnum intends to open two new hotels within the
next three years and will have many job positions to fill. Historically,
employee turnover is high at Barnum as employees remain with the
company for one or two years before quitting. Marie realizes that Barnum
needs to make significant changes in its personnel strategy to meet the
company's goals for the future and improve employee retention rates.
Which of the following, if true, best supports the argument that Marie should
implement a computerized skills inventory database?
A) Barnum offers its employees the opportunities to participate in job rotation and
job expansion experiences.
B) Barnum's recruiting yield pyramid indicates that the firm should generate 1,000
leads to fill 100 positions.
C) Barnum executives would like to transfer the firm's most qualified employees to
the new hotels to fill supervisory positions.
D) HR managers at Barnum frequently receive discrimination complaints that must
be investigated by the EEOC.

7. Finding or attracting applicants for an employer's open positions is known

as ________.
A) succession planning
B) employee recruiting
C) personnel planning
 D) job posting

8. Recruiting is necessary to ________.

A) determine whether to use inside or outside candidates
B) forecast the short-term supply of outside candidates
C) create positive word-of-mouth about a firm
D) develop an applicant pool
9. Marie Boyd has been hired by Barnum Hotels to manage staffing for the
regional hotel chain. Barnum intends to open two new hotels within the
next three years and will have many job positions to fill. Historically,
employee turnover is high at Barnum as employees remain with the
company for one or two years before quitting. Marie realizes that Barnum
needs to make significant changes in its personnel strategy to meet the
company's goals for the future and improve employee retention rates.

Which of the following, if true, best supports Marie's plan to centralize

Barnum's recruitment efforts?
A) Online screening tests are given to all Barnum recruits to assess skills and
future potential.
B) Barnum's high turnover rate is most likely due to inadequate training
requirements.
C) Barnum enforces a strict policy about hiring employees' family members.
D) Barnum has 20 separate local recruiting Web sites.

10. A ________ is used to calculate the number of applicants a firm must

generate to hire the required number of new employees.
A) trend analysis
B) ratio analysis
C) recruiting yield pyramid
D) scatter plot
11. A recruiting yield pyramid is the historical arithmetic relationship between
all of the following EXCEPT ________.
A) internal and external candidates
B) offers made and offers accepted
C) recruitment leads and invitees
D) interviews and offers made
12. Which of the following is the primary disadvantage of using internal
sources of candidates to fill vacant positions in a firm?
A) lack of knowledge regarding a candidate's strengths
B) potential to lose employees who aren't promoted
C) questionable commitment of candidates to the firm
D) significant training and orientation requirements

13. All of the following are characteristics of a job posting EXCEPT ________.
A) listing the job's attributes
B) providing the job's pay rate
C) publicizing the open job to employees
D) indicating the preferred number of applicants

14. Marie Boyd has been hired by Barnum Hotels to manage staffing for the
regional hotel chain. Barnum intends to open two new hotels within the
next three years and will have many job positions to fill. Historically,
employee turnover is high at Barnum as employees remain with the
company for one or two years before quitting. Marie realizes that Barnum
needs to make significant changes in its personnel strategy to meet the
company's goals for the future and improve employee retention rates.

Which of the following, if true, most likely undermines Marie's decision to

fill top positions with inside candidates?
A) Barnum needs to head in a different direction with innovative ideas if it is to
remain competitive with other hotel chains.
 B) Many current Barnum employees have indicated they are loyal to the firm by
rejecting offers to work at competing hotels.
C) Training new employees about the practices and procedures at Barnum is
costly in regards to both time and money.
D) The influence of local labor unions and EEO legislation is blamed for the
high turnover rate among Barnum employees

15. All of the following are methods used by firms to develop high-potential
candidates for future positions EXCEPT ________.
A) providing internal training
B) implementing job rotation
C) offering global assignments
D) developing skills inventories

16. Which of the following is NOT a tool used by firms to recruit outside
candidates?
A) newspaper advertising
B) intranet job postings
C) employment agencies
D) online job boards

17. What is the primary purpose of an applicant tracking system?

A) sorting resumes based on an applicant's years of work experience
B) generating advertisements to attract and gather applicants
C) assisting employers in attracting, screening, and managing applicants
D) assisting recruiters with locating internal applicants for key positions

18. Which of the following factors plays the greatest role in determining the
best medium for a job advertisement?
A) skills needed for the job
B) job compensation and salary
C) time allowed to fill the position
D) graphics used in the advertisement
19. When constructing a job advertisement, all of the following are aspects of
the AIDA guide EXCEPT ________.
A) attracting attention to the ad
B) implying long-term benefits
C) prompting applicant action
D) developing interest in the job

20. The ________ run by the U.S. Department of Labor enables public
employment agency counselors to advise applicants about local and
national job openings.
A) U.S. Career Center
B) National Job Bank
C) National Employment Agency
D) Equal Employment Opportunity Commission

21. Which of the following is the primary disadvantage for employers who use
private employment agencies to fill positions?
A) White-collar applicants are difficult to attract.
B) Applicant screening may not be thorough.
C) Applicant processing time is too lengthy.
D) Application procedures are complicated.

22. ________ are special employment agencies retained by employers to seek

out top management talent for their clients.
A) State-run employment agencies
B) Private employment agencies
C) Temporary agencies
D) Executive recruiters

23. Which of the following has improved the ability of executive recruiters to
find potential candidates?
A) mobility premiums
B) Internet databases
C) corporate intranets
 D) broad banding

24. Which of the following is a service that provides short-term specialized

recruiting to support specific projects without the expense of retaining
traditional search firms?
A) top-executive searches
B) contingent-based searches
C) on-demand recruiting services
D) just-in-time recruiting services

[Link] is the typical compensation structure for on-demand recruiting

services?
A) hourly rate
B) commission
C) percentage fee
D) signing bonus

26. Pamlico River Productions is seeking a top-level manager to oversee its

finance division. Qualified candidates can be difficult to find, so the
business would most likely benefit from using a(n) ________ to recruit
potential candidates.
A) executive recruiter
B) temporary agency
C) Internet-based job site
D) alternate staffing recruiter

27. A small software firm is seeking several permanent employees with

experience in the semiconductor industry and advanced degrees in
computer science. The firm is a small one and cannot afford to pay a
traditional recruiting firm a fee of 30% per each hire's salary. Instead, this
firm should consider using a(n) ________.
 A) contingency-based recruiter
B) temporary staffing agency
C) outsourcing staffing service
D) on-demand recruiting service

28. What is the primary advantage of college recruiting?

A) minimal preparation required
B) flexible, short-term interview schedule
C) inexpensive method of screening applicants
D) access to a source of management trainees

29. Which of the following is a primary goal of college recruiters?

A) building relationships with college career centers
B) cutting future recruiting costs for the firm
C) developing a pool of temporary workers
D) attracting good candidates

30. In regards to on-campus recruiting, which of the following is most likely to

help sell the employer to the interviewee?
A) recruiter's professional attire
B) sincerity of the recruiter
C) emphasis on the job location
D) well-written job descriptions

31. Which of the following would be the best option for a business that needs
to attract local applicants for hourly jobs?
A) employee referral campaigns
B) on-demand recruiting services
C) college recruiting
D) walk-ins

32. What is the advantage of using employee referral campaigns?

A) Local, hourly workers can be recruited quickly.
B) Applicants have received realistic job previews.
C) Rewards and incentives are eliminated.
D) Applicants have community ties
33. An employer's computerized recruitment system should include all of the
following elements except ________.
A) hypertext transfer protocol to enable applicants to post their resumes in any
format or font
B) requisition management systems to facilitate routing, approval, and posting
of job openings
C) hiring management software to collect and manage candidate information
D) recruitment marketing to improve applicant pool quality

34. Smith Industries has set a goal of recruiting minority applicants. Which of
the following methods is LEAST likely to be successful for Smith
Industries?
A) offering flexible work schedules
B) providing flexible benefits plans
C) utilizing executive recruiters
D) Collaborating with professional organizations

35. A Markov analysis is primarily used to ________.

A) predict the long-term employment needs in an industry
B) assess the productivity and tenure of a job applicant
C) forecast the availability of internal job candidates
D) analyze the effectiveness of recruitment sources