Serial Number MPRN Code
16P1600830 10010497459 MCC02
DUoS Group Profile
VAT Number IE 9731027C
DG01 Urban Nightsaver
Tariff
Thin Day/Night Urban
MR JOSE MARIA DE FARIA QUINTILIANO Account Number: 9826176099902543577
92
Statement Reference Number: 240425-38BEFE5F
RENMORE PARK
GALWAY, H91XV62, GALWAY 25/04/2024
Statement Created Date:
This is not a bill. It’s just your PrepayPower Annual Statement.
Hi Jose Maria,
This statement is a record of your PrepayPower Top Ups between 03/11/2023 and 05/01/2024.
We hope this is of use when you’re planning and budgeting for next year, and while you continue to enjoy total control of your energy costs, convenient Top Ups and
totally transparent pricing. Thank you for being with PrepayPower.
Still receiving your statement by post? Email us at [email protected] with your Account Number (above) and we’ll switch you
to e-statements!
The PrepayPower Team
P.S. Don’t forget, PrepayPower are currently offering Ireland’s cheapest REFER A FRIEND AND GET BONUS ELECTRICITY CREDIT!
standard Pay-As-You-Go unit rate*.
If you refer someone to us and they switch, we’ll automatically
Detailed breakdown of your usage text you both €50 bonus credit** on the day of their
If you have any concerns about the safety of your supply, you can contact ESB networks on installation. There’s no limit to the number of people you can
1800 372 999 refer. Simply ask them to call us on 1800 989 070 and mention
your name and the 'Refer A Friend Offer'.
KEEPING AN EYE ON YOUR USAGE
Your electricity usage in kilowatt hours (kwh) as recorded by ESB Networks during the period
03/11/2023 - 05/01/2024 Your smart Pay-As-You-Go system lets you track your usage
Current Previous Current Previous
over the past day, week or month simply by pressing the
Day Night Total
From To Day Day Night Night
Units Units Units
number 2. You can also see your real time usage by pressing 6.
Reading Reading Reading Reading
This real time information gives you greater control and
03/11/2023 05/01/2024 44710 E 44099 47475 E 47216 611 259 870kWh transparency over your electricity usage, which you don’t get
with regular 'bill pay'.
870kW
Total
h
Occasionally ESB Networks will require a meter reading in
(A) Actual (E) Estimate (C) Customer order to maintain the overall electricity grid in Ireland. Don’t
worry, providing accurate meter readings does not affect your
Actual meter readings (A) are reads taken from your meter by Esb networks meter
Top Ups in any way.
readers. Estimate reads (E) are estimated readings submitted to us by Esb networks
for your meter. Customer reads (C) are reads submitted by you.
If you have any questions on how to use your PrepayPower
meter or require any further information on how to access your
emergency credit, call us on 0818 919 190
*Cheapest standard Pay-As-You-Go unit rate comparison was made against all Irish domestic electricity providers standard unit rates, comparisons made on 07/10/2020.**€50 Bonus Credit is issued to
existing customers and new customers who sign up under the refer a friend offer and mention the offer on the original sign up call. €50 will be applied to both new and existing customers meter on
the day of the new customer’s installation. Credit will be applied to the electricity meter. Switching to PrepayPower is subject to a minimum initial period of between 12 and 25 months depending on
the plan chosen. A termination fee is payable if the contract is terminated by you during the initial period, see www.prepaypower.ie/termsandconditions and refer to Schedule of charges for details.
Unit rate, Standing and Prepayment service charges apply. See www.prepaypower.ie/pricing for full details of our pricing. Price is subject to change. Bonus credits signify a rebate offered by the
company to you the customer. They are offered at the sole discretion of the company. If you avail of the rebate you are deemed to have accepted the terms and conditions and any rebate availed of by
you may be withdrawn by the company if you terminate your agreement within the Initial Period from the date of commencement. For the Full list of T&Cs including Fuel Mix Disclosure, see
www.prepaypower.ie. See www.prepaypower.ie/our-services/pricing/rates for all Estimated Annual Bill information for all PrepayPower tariffs. Estimate Annual Bill is €1918.74 inc VAT. All
information correct as of 01 April 2024
Page 1 of 2 25/04/2024 240425-38BEFE5F
YOUR TOP-UPS
Your electricity charges based on ESB Networks readings
You have topped up 22 times between 03/11/2023 and 05/01/2024
Item Rate (cent) Date Range Period Units Cost The total value of top-ups were €880***
Your average top-up amount was €40
03/11/2023 -
Units 33.2294 Day 29kWh €9.64 Rebate issued as bonus credit: €300
06/11/2023
03/11/2023 -
Units 0 Night 12kWh €0.00
06/11/2023 HAVE A COMPLAINT?
07/11/2023 -
Units** 36.7982 Day 582kWh €214.17 We are committed to providing our customers with the highest
05/01/2024
level of customer service. However, if you wish to register a
07/11/2023 - complaint with us please call us on 0818 919 487, or write to us at
Units** 18.1743 Night 247kWh €44.89
05/01/2024
PrepayPower, Paramount Court, Corrig Road, Sandyford, Dublin
Standing 03/11/2023 - 18. You can also fill out our online form at
92.82 4 days €3.71
Charge 06/11/2023 prepaypower.ie/complaints-process or email us at
Standing 07/11/2023 -
[email protected] 123.59 60 days €74.15
Charge 05/01/2024 If, after going through our complaint process, you feel your
03/11/2023 - complaint has not been adequately resolved, you may refer your
PSO Levy* 0 64 days €0.00
05/01/2024 complaint to:
Prepayment The Customer Care Team, Commission for Regulation of Utilities,
03/11/2023 - The Grain House, The Exchange, Belgard Square North, Tallaght,
Service 41.32 64 days €26.44
05/01/2024
Charge Dublin 24, D24 PXW0, Ireland or Tel: 1800 404 404 / email:
Total (ex. VAT) €373.00
[email protected] Visit www.cru.ie/switching-supplier for accredited price
VAT 9.0 % €33.57
comparison tools and for more information on the benefits of
Total €406.57 switching.
Rebate You can also contact us via our live chat on
prepaypower.ie/support and clicking the chat icon and our team
Total (ex. VAT) -€275.23
will be happy to help.
VAT 9.0 % -€24.77
Total Rebate -€300.00
THE PUBLIC SERVICE OBLIGATIONS (PSO) LEVY
Net Cost After Rebate
Total (ex. VAT) €97.77
The PSO is a charge to all electricity customers, regardless of
supplier, to cover the generation of indigenous fuels (e.g. Peat)
VAT 9.0 % €8.80 and renewable energy; it is mandated by Government and
Total €106.57 approved by the European Commission*.
Fuel Mix and C0 2 Emissions for PrepayPower VULNERABLE CUSTOMERS AND MEDICAL CONDITIONS
We want to make sure that our Prepay service continues to be
Applicable Period: January 2022 to December 2022 suitable for all the occupants of your household and provide
% of total special services for customers with special requirements. If you or
Electricity supplied has been
sourced from the following fuels: Electricity Supplied Average for All Island any person in the household have become vulnerable under any of
by PrepayPower Market (for comparison) the categories of; Priority Services (Medical equipment, Assistive
Coal 14.66% 5.50% equipment), Special Services (Mobility, Sight, Hearing, Advanced
Natural Gas 52.65% 34.20% age (66 or over)) or any other reasons you can register as a
Renewable 25.31% 57.60% vulnerable customer or inform us by using our Priority and Special
Oil 5.09% 1.90% Service form on our website www.prepaypower.ie or by contacting
Other 2.29% 0.80%
our customer care team on 0818 919 487.
Total 100% 100%
If our service becomes unsuitable for your needs we will assist you
Environmental Impact
in finding an alternative supplier. For further information
C02 Emissions 451 g C02/kWh 234 g C02/kWh surrounding our vulnerable customer process you can review our
Codes of Practice on our website at:
www.prepaypower.ie/termsandconditions
OUR PROMISE TO YOU
You can find our Code of Practice and Customer Charter online at
www.prepaypower.ie.
Our Terms and Conditions can also be viewed at
www.prepaypower.ie/termsandconditions. If you have any
questions about these, feel free to call us on 0818 919 487.
You can contact us by email at:
[email protected], or
by post at: PrepayPower Ltd, Paramount Court, Corrig Road,
Sandyford, Dublin 18, D18R9C7.
EXTRA HELP
If you are having difficulty paying for your energy costs on time
you can contact the Money Advice and Budgeting Service (MABS).
Their helpline operates Monday to Friday between 9am and 8pm.
MABS advisers can give you advice and support on many money
management and debt issues, and can also provide you with MABS
self-help materials free of charge. Check out their website for
more information: https://mabs.ie/en/contact/.
TOPPING UP
At PrepayPower, we offer our customers great top up options. You
can top up in a tap from within our dedicated PrepayPower app,
on our website or you can top up through any Payzone outlet
nationwide. For further information on top up options that are
available or to find your local Payzone outlet please visit
*The Public Service Obligation levy is set each year by the Commission for Regulation of Utilities. This levy relates to security of supply and the generation of electricity from peat and
renewable sources of energy. For further information please visit www.prepaypower.ie. **Indicates a price change, please visit www.prepaypower.com for more information. Rate: Per
kWh/per day. VAT Number: IE 9731027C. ***This top up amount includes any rebate issued as bonus credit within the period.
Page 2 of 2 25/04/2024 240425-38BEFE5F
