ASSIGMENT ______ Name:__________________ Date:___________
From VOA Learning English, this is the Economics Report in
Special English.
Americans are ___________ more products and services than
ever before through the Internet. And _________ say the
popularity of online ________ is likely to spread to other
countries.
Online sales now ___________ as much as one-tenth of all
_________ sales in the United States. This has led traditional
stores to seek new ways to keep their _______ loyal.
Lynne Shaner used the _________ to buy everything she
needed for her wedding and holiday gifts for her husband and
step-daughter. Other than food, 90 percent of her purchases
were made on her home computer.
"I find that, by being able to go _______ and choose the
things that I need to choose, and have them ________ to me
right at my _________, I eliminate all the driving, all the
_______, all the noise of that, and I _________ get a better
selection."
________ ___________ a lot of people like her. Experts say
American________ ___________ hit records in both
November and December. Fifty-seven percent of Americans
have _________ something _____________.
Store owners worry that this growing amount of online sales
will hurt their ____________. Cornell University ________
professor Ed McLaughlin says they should be worried. He
spoke to VOA by Skype.
"Anything that can move online, will. And it's just a _____ of
time."
Professor McLaughlin says traditional ______ can keep their
customers by selling ______ like clothing, which ______ may
want to see and try on before _________. He says the stores
could also offer things that are difficult to ________. He also
says some stores can please customers by offering to set up
or repair electronic products.
Bill Martin is the founder of ShopperTrak. His business helps
stores learn about their customers. He told VOA by Skype
that traditional stores offer a social ___________ that some
people enjoy.
"There is still a lot of _______ in the buying decision, you
know, that takes place. Oftentimes, you know, you need that
last sense of ‘Boy, this is ________ what I want' -- that
feeling before you're ready to _____ with money, and you
can't always get that on-line. It's a rather cold process."
Bill Martin says traditional stores can provide goods to buyers
more-quickly than online stores. And some ______ are using
websites to_________ people to visit their stores.
While _________ worries some business owners, the only
worry for delivery ______ like FedEx and UPS is keeping up
with the number of packages. UPS Manager Dana Kline says
her _________ is very busy at this time of year. UPS is so
busy that it has filled 55,000 temporary worker positions
during the holiday season.