Cisco
500-443
Questions & Answers
Advanced Administration and Reporting of Contact Center
Enterprise
(Demo Version - Limited Content)
Questions & Answers PDF Page 3
Version: 4.0
Question: 1
How is the default eMail address in the eMail Subsystem Configuration page used?
A. It receives all mail sent in the Send eMail step as a bcc
B. It is the From address for emails sent by agents using Agent E-mail
C. It is used if no email contact is specified in the Create eMail step
D. It becomes the From address in the Send eMail step if no address is specified
Answer: D
Explanation:
Question: 2
What is the maximum number of agents that can be supported by Cisco Unified Contact
CenterExpress when deployed with Cisco Unified Communications Manager?
A. 50
B. 300
C. 400
D. 150
Answer: B
Question: 3
In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco Social-
Minercan be deployed in which location?
A. wherever the Cisco Unified CCX server is deployed
B. corporate network
C. Internet
D. demilitarized zone
Answer: D
Question: 4
The Cisco Unified Real-Time Monitoring Tool enables you to do which three options? (Choose three.)
A. Monitor the Cisco Unified CCX CTI port status and take corrective action.
B. Download log files from Cisco Unified CCX nodes
C. Monitor the replication status of historical data store
D. [Link]
Plot and view performance data.
Questions & Answers PDF Page 3
Answer: A, B, D
Explanation:
Question: 5
When configuring SSH on a router to implement secure network management, a network
engineerhas issued the login local and transport input ssh line vty commands. What three
additional configuration actions have to be performed to complete the SSH configuration?
(Choose three.)
A. Create a valid local username and password database.
B. Configure role-based CLI access.
C. Generate the asymmetric RSA keys.
D. Configure the correct IP domain name.
Answer: A, C, D
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