Get help with security issues
This page includes information about Apple
product security for customers, developers,
law enforcement personnel, and journalists.
Apple is committed to protecting the security
and privacy of our customers. You can learn
more by visiting our Privacy pages, which
include tips and information to help keep your
devices and data safe. You can also ask us a
question about privacy.
If you believe you have discovered a security or
privacy vulnerability in an Apple product, learn
how to file a report.
The information below may help with your
security issue or question. If you need additional
help, contact Apple Support.
Passwords and purchases
If you believe that your Apple account (Apple
ID) has been compromised, change your
password immediately.
If you forgot your Apple ID password, learn
how to reset it.
If you have a question about a charge, you
can review your recent purchases in the App
Store or iTunes Store.
Phishing and other scams
If you receive a suspicious email that's designed
to look like itʼs from Apple, you can forward it to
[email protected]. Learn more
about phishing and other scams.
Lost or stolen products
If you lose your device or think it might be
stolen, these articles might help you find it and
protect your information.
Learn what to do if your iPhone, iPad or iPod
touch is lost or stolen.
Learn what to do if your Apple Watch is lost
or stolen.
Learn what to do if your Mac is lost or stolen.
Personal safety
If youʼd like to revisit what you share with other
people, or if youʼre concerned that someone is
accessing information you didn't share from
your Apple device, the guide and the checklists
below can help you understand what
information you're sharing, how to identify risks,
and how to make changes to protect your
safety.
Download and read Device and Data Access
when Personal Safety is At Risk.
Learn what to do if you want to see if anyone
else has access to your device or accounts.
Learn what to do if you want to stop sharing
with someone you previously shared with.
Learn what to do if you want to make sure no
one else can see your location.
Developer resources
Learn about security documentation and
resources for developers.
Contact Apple Developer Support to request
assistance with certificate revocation or
issuance.
Law enforcement
Please consult these guidelines for contacting
Apple with law enforcement requests:
United States
Outside the United States
Journalists
Journalists can contact Apple media
relations at
[email protected].
Information about products not manufactured by Apple, or
independent websites not controlled or tested by Apple, is provided
without recommendation or endorsement. Apple assumes no
responsibility with regard to the selection, performance, or use of
third-party websites or products. Apple makes no representations
regarding third-party website accuracy or reliability. Contact the
vendor for additional information.
Published Date: December 18, 2020
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