COMMUNICATION SKILLS

Grade 10

Q1. Which of the following is NOT an element of communication within the

communication process cycle?

A) Channel C) Sender

B) Receiver D) Time

Answer (D)
Q2. You need to apply for leave at work? Which method of communication will
you use?

A) e-mail C) Newsletter

B) Poster D) Blog

Answer (A)
Q3. By which action can senders send their messages?

A) Gestures C) Reading

B) Speaking D) Writing

Answer (C)
Q4. Which of the following is an example of oral communication?

A) Newspapers C) Phone call

B) Letters D) e-mail

Answer (C)
Q5. What are the types of words we should use for verbal communication?

A) Acronyms C) Technical

B) Simple D) Jargons

Answer (B)
Q6. Which of these is a positive (good) facial expression?

A) Frowning while concentrating C) Smiling continuously

B) Maintaining eye contact D) Rolling up your eyes

Answer (B)
Q7. What does an upright (straight) body posture convey or show?

A) Pride C) Confidence

B) Professionalism D) Humility

Answer (C)
Q8. Which of these is NOT an appropriate non-verbal communication at work?

A) Keeping hands in pockets while C) Sitting straight

talking
D) Tilting head a bit to listen
B) Talking at moderate speed

Answer (A)
Q9. Which of the following statement is true about communication?

A) 50% of our communication is non- C) 5% communication is done using

verbal voice, tone, pauses, etc.

B) 20% communication is done using D) 7% communication is done using

body movements, face, arms, etc words

Answer (D)
Q10. Which of these are examples of positive feedback?

A) Excellent, your work has improved C) You are always doing it the wrong
way.
B) I noticed your dedication towards the
project. D) All of the above

Answer (D)
Q11. Which of these are examples of negative feedback?

A) I hate to tell you this but your drawing C) These are good drawings but you
skill is poor. can do better.

B) You can surely improve your drawing D) None of the above

Answer (A)
Q12. Which of the following is an effective components of good feedback?

A) Detailed and time consuming C) Specific

B) Indirect D) Opinion-based
Answer (C)
Q13. Which of these is NOT a common communication barrier?

A) Linguistic barrier C) Financial barrier

B) Interpersonal barrier D) Organisational barrier

Answer (C)
Q14. In which of the following, the underlined word is an adjective?

A) Radha has a red dress C) The Girl on the Train is a best-seller

B) I can speak French D) Abdul can swim fast

Answer (A)
Q15. Which of these sentences is capitalised correctly?

A) Ravi and i are going to the movies C) The tiger is a Strong animal

B) Salim is visiting India in July D) She is arriving on Monday

Answer (D)
Q16. Which of these sentences are punctuated correctly?

A) When is the party. C) I am so excited about my first foreign

trip,
B) I had bread omelette and a Banana
for breakfast? D) This is Abdul’s notebook.

Answer (D)
Q17. In which of these sentences can you find an adverb?

A) Divya drinks milk every day. C) I opened the door lock

B) Sanjay gifted me a new pen D) Sita is 5-feet tall.

Answer (A)
Q18. Identify the indirect object in the sentence, ‘The band played music for the
audience.’

A) The band C) music

B) played D) audience

Answer (D)
Q19. Which of these is an imperative sentence?
A) Switch off the fan C) Where are my pen colours?

B) Sheila has gone to the market D) Oh no! I missed my flight

Answer (D)
Q20. Which of these sentences is in active voice?

A) A movie is being watched by them.

B) The car was repaired by Raju

C) He is reading a book.

D) The thief was being chased by a

policeman
Answer (C)

Subjective Questions of Communication Skills

1. List the different types of verbal communication. Include

examples for each verbal communication type.
Ans. The table illustrates the different types of verbal communication:

2. What do you mean by feedback? Let’s take a scenario. Radha is

your co-worker. Together you are making a report on how to
manage the waste in your store. Since she has not completed her
work on time, the whole report has got delayed and the manager
has given you both a warning. Write down the feedback you would
like to give your workers on time management. Try to keep the
feedback specific and polite.

Ans. Feedback is the final component and one of the most important factors
in the process of communication since it is defined as the response given by
the receiver to the sender.

Feedback to Radha
You are a great asset to the team. You are very professional and focused on
your work. Despite the difficult deadlines for the report on how to manage
the waste in your store, you maintain a positive attitude. You respond to
problems without getting angry or frustrated. Whenever you have free time I
see you studying or looking over someone’s shoulder trying to troubleshoot a
problem. It would benefit the entire department if you paid more attention to
the delivery time.

3. Write down the common communication barriers you may come

across when you move to a new city or country.

Ans. The common communication barriers a person may come across when
the move to a new city or country is:

Physical Barriers: Physical barriers are the environmental and natural

conditions that act as a barrier in communication. For example, text
messages are often less effective than face-to-face communication.

Linguistic Barriers: The inability to communicate using a language is

known as the language barrier to communication. Language barriers are the
most common communication barriers, it leads to misunderstandings and
misinterpretations of the message. For example slang, professional jargon.

Interpersonal Barriers: Barriers to interpersonal communication occur

when the sender’s message is received differently from how it was intended.
It is also very difficult to communicate with someone who is not willing to
talk or express their feelings and views.

Organisational Barriers: Organisations are designed on the basis of formal

hierarchical
structures that follow performance standards, rules and regulations,
procedures, policies, behavioural norms, etc. Superior-subordinate
relationships in a formal organisational structure can be a barrier to the free
flow of communication.

Cultural Barriers: Cultural barriers is when people of different cultures are

unable to understand
each other’s customs, resulting in inconveniences and difficulties. People
sometimes make stereotypical assumptions about others based on their
cultural background, this leads to a difference in opinions and can be a major
barrier to effective communication.

4. Write two sentences of each type of sentence — statement,

question, exclamatory and order.

Ans. The two sentences of each type of sentence are:

Statement

1) Blue is my favourite colour.

2) The farewell party begins in two hours.

Question

1) Do you want tea or coffee?

2) Is it raining?

Exclamatory
 1) This is the best day of my life!
2) Oh, my goodness, we won!

Order

1) Please lower your voice.

2) Respond immediately.

5. Which is your favourite food, dish or cuisine? Write two

paragraphs about your favourite food, dish or cuisine. Make sure
you follow all the rules about the sentences and paragraphs you
have learnt.

Ans. I am a very foodie. I love to eat. Among the number of foods, Pizza is
my favourite food because it tastes and smells fabulous. My Mom cooks the
best Pizzas in the world. I always ask her to make Pizza.

In Pizzas, I love onion cheese Pizza a lot. This is because cheese pizza is
healthy and makes me strong. To create fun we also organize pizza races in
terms of who can eat the maximum number of pizzas. I can eat many pizzas
at a time.

50 Important MCQs of Unit 1: Communication Skills Class 10

Q1. The origin of the word communication is ____________

A) Communicate C) Compute
B) Communicare D) Computer

Answer (B)
Q2. Types of words used for verbal communication?

A) Acronyms C) Technical
B) Simple D) Jargons

Answer (B)
Q3. The first language which we learn or speak as a child ___________

A) Jargon C) Mother Tongue

B) Dialect D) Vernacular

Answer (C)
Q4. Which of the following shows a positive facial expression?

A) Frowning while concentrating C) Smiling continuously

B) Maintaining eye contact D) Rolling up your eyes

Answer (B)
Q5. By what method we can know what the receiver understood or got the message

A) transmitting C) message
B) feedback D) listening
Answer (B)
Q6. What is a sentence?

A) A group of ideas. C) A set of rules to write correctly.

B) A group of words that communicate a D) A set of words that is grammatically correct
complete thought.

Answer (B)
Q7. Which type of word is generally not used in verbal communication.

A) Technical C) Easy
B) Simple D) Local Language

Answer (A)
Q8. __________ can be presented by face

A) Gestures C) Para Language

B) Body Language D) Expressions

Answer (D)

Q9. _____ are a group of words that together act as a grammatical units.

A) Imperative C) Phrase
B) Interrogative D) Exclamatory

Answer (C)
Q10. Using abbreviations in communication leads to which type of communication barrier

A) Language/ Linguistic C) Cultural

B) Physical D) Organisational

Answer (A)
Q11. which can be used to overcome the communication barrier

A) Using a translator C) Not communicating at all

B) By writing a letter D) Using your own language

Answer (A)
Q12. Which of the following is NOT a communication barrier?

A) Linguistic barrier C) Financial barrier

B) Interpersonal barrier D) Organisational barrier

Answer (C)
Q13. Straight body posture shows what?

A) Pride C) Confidence
B) Professionalism D) Humility

Answer (C)
Q14. Which of the following is a positive facial expression?

A) Staring hard C) Looking somewhere else

B) Wrinkled forehead D) Nodding while listening

Answer (D)
Q15. Which type of words should be used for good communication?
A) Acronyms C) Jargons
B) Technical D) Simple

Answer (D)
Q16. Sending a letter is which type of communication?

A) Listening C) Speaking
B) Writing D) Reading

Answer (B)
Q17. Which of the following is not an element of the communication cycle?

A) Channel C) Time
B) Receiver D) Sender

Answer (C)
Q18. Written communication can be classified in which type of communication?

A) Non-verbal C) Visual
B) Verbal D) None of these

Answer (B)
Q19. ......................... is the exchange of messages in the communication cycle.

A) Transmitting C) Message
B) Listening D) Feedback

Answer (A)
Q20. The abilities to communicate properly are:

A) read C) speak
B) write D) all of these

Answer (D)

Q21. Which of the following is an example of negative feedback?

A) You can dance better. to practise more.
B) Your Dance was good but you can do better. D) None of the above
C) Your Dance skill is not really good. You have
Answer (C)
Q22. ............. is not a communication barrier?

A) Language C) Habits
B) Culture D) Physical

Answer (C)
Q23. The communication cycle does not include............

A) sender C) receiver
B) message D) programming

Answer (D)
Q24. Which of the following is quick and clear method of communication

A) e-mail C) face-to-face informal communication

B) notices/posters D) business meetings
Answer (C)
Q25. Which method is good for taking leave in the office.

A) Website C) e-mail
B) notices/posters D) business meetings

Answer (C)
Q26. The word Commūnicāre means ______ in Latin.

A) to deliver C) to present
B) to share D) to sacrifice

Answer (B)
Q27. To understand the message properly the receiver need to ____________ the message properly.

A) transmit C) listen
B) throw D) ignore

Answer (C)
Q28. Keeping shoulders straight right and body relaxed is an example of:

A) Facial Expressions C) Gesture

B) Posture D) Eye contact

Answer (B)
Q29. Aural communication is based on ...........

A) Body language C) Facial expressions

B) Language and tone of voice D) Listening and Hearing

Answer (D)
Q30. Visual communication are dependent on what factors?

A) Signs, symbols and pictures C) Posture

B) Text messages D) Body language

Answer (A)
Q31. What is the final step in the communication cycle?

A) Encoding C) Feedback

B) Decoding D) Receiving

Answer (C)

Q32. Which type of feedback supports student development from their current level of achievement?

A) Specific Feedback C) Non-Specific Feedback

B) Descriptive Feedback D) None of the above

Answer (B)

Q33. If there is the absence of feedback then it will lead to ............

A Mistrust C) Interference
B) Communication Barrier D) None of the above
Answer (B)
Q34. It is a word used in place of a noun that is

A) Pronoun C) Adverb
B) Verb D) Preposition
Answer (A)
Q35. A word used to express emotion and is often followed by an exclamation mack is called

A) Preposition C) Adverb 1996

B) Conjunction D) Interjection

Answer (D)
Q36. Which part of the sentence contains two independent clauses joined by conjunction?

A) Compound Sentences C) Complex Sentences

B) Simple Sentences D) Compound-Complex Sentences

Answer (A)
Q37. The process in which the receiver interprets and understands the message is called .............

A) Decoding C) Feedback
B) Encoding D) None of these

Answer (A)
Q38. ........... is an instance of non-verbal communication.

A) A speech C) A notice
B) Proximity D) An e-mail

Answer (B)
Q39. Which of the following is an example of oral communication?

A) Newspapers C) Phone call

B) Letters D) e-mail

Answer (C)
Q40. “Two girls talking over a phone” – is an example of....

A) interpesonal communication C) small group communication

B) written communication D) public communication

Answer (A)
Q41. Pointing finger to something is an example of.....

A) Expressions C) Body Language

B) Gestures D) Para Language

Answer (B)
Q42. which of the following includes the tone, speed and volume of voice

A) Eye Contact C) Para Language

B) Body Language D) Gestures

Answer (C)
Q43. Which communication method does not require any language to understand?

A) Verbal C) Visual
B) Non-Verbal D) None of these

Answer (C)
Q44.Which is the suitable method to overcome communication barriers?

A) Use visuals C) Always be respectful in other’s opinion

B) Take the help of a translator D) All the Above
Answer (D)
Q45. Identify the noun(s): Radhika went to the park for a picnic.

A) Radhika and picnic C) Radhika and Park

B) park and picnic D) went
Answer (C)
Q46. Which one of the following is prepositions?

A) And C) Under
B) The D) Because

Answer (C)
Q47. Rakesh is playing with football – Identify the verb

A) Rakesh C) Playing
B) Football D) None of the above

Answer (C)
Q48. The frog jumped quickly – Identify the adverb

A) The C) jump
B) Quickly D) frog

Answer (B)
Q49. Identify the Pronoun(s): Raju is a brave boy. He wen to the forest at night.

A) He C) brave
B) Raju D) boy

Answer (A)
Q50........ is not a communication barrier.

A) Language C) Physical
B) Culture D) Habit

Answer (D)