LEVEL 4
EMPLOYABILITY
NOVEMBER/DECEMBER 2024
WRITTEN ASSESSMENT
TIME: 2 HOURS
INSTRUCTIONS TO CANDIDATE
1. This paper has THREE sections A, B and C. Attempt questions in each section as per
instructions given in the section.
2. You are provided with a separate answer booklet.
3. Marks for each question are indicated in the brackets.
4. Do not write on the question paper
This paper consists of THREE (3) printed pages
Candidates should check the question paper to ascertain that all pages are
printed as indicated and that no questions are missing
Page 1 of 5
SECTION A: 10 MARKS
Each correct answer is 1 mark
Encircle the correct response
1. Which of the following statements best describes professional integrity?
A. Practicing a profession according to professional guidelines
B. Practicing a profession as instructed by the manager
C. Practicing a profession within moral values of society
D. Practicing a profession as studied in college
2. Grooming is a term associated with?
A. Time management
B. Personal hygiene
C. Problem solving
D. Self-management
3. Which of the following statements is TRUE about safe job procedure/work habits?
A. Helps one to be happy at work
B. Helps one to acquire necessary skills
C. Helps one to become more productive at work
D. Helps one minimise potential risk at work
4. A written statement of policies and principles that guide the behaviour of all employees is
called?
A. Code of ethics
B. Code of standards
C. Ethical dilemma
D. Work standards
5. The following are self-management skills except?
A. Problem solving
B. Bargaining for self
C. Understanding self
D. Confidence building
6. Who is responsible for preparing a code of conduct for employees in an organisation?
A. HR officer
Page 2 of 5
B. Finance Officer
C. Chief Executive Officer
D. Procurement Officer
7. Which of the following principle is true with regard to gender mainstreaming?
A. Men and women are paid the same salary
B. Men and women are the same workplace
C. Men and women are given the same workload
D. Men and women are equally involved in decision making
8. Workplace policy on HIV/AIDS covers the following except?
A. Non-discrimination of the affected and infected
B. Care and support of the affected and infected
C. Recognition and disclosure of the infected
D. Recognition of HIV/AIDS as a workplace issue
9. Which of the following is an essential element in achieving one’s goals?
A. Self-denial
B. Self-motivation
C. Good diet
D. Good hygiene
10. What is emotional intelligence?
A. Ability to project, feel and use emotions
B. Ability to recognize emotions
C. Ability to learn about emotions
D. Ability to understand, use and manage emotions
Page 3 of 5
SECTION B: 40 MARKS
You are required to answer all the questions in this section.
11. Which are the main types of communication at the workplace? (4 Marks)
12. There are various self-management skills that can be applied at the workplace, FOUR
of which are? (4 Marks)
13. What are employability skills? (2 Marks)
14. What is ‘stress’? (2 Marks)
15. What is the difference between a vision and a goal? (2 Marks)
16. There are various methods of acquiring relevant job-related skills and knowledge at the
workplace, FOUR of which are? (4 Marks)
17. When making an oral presentation at the workplace, you may encounter different types of
audiences. Which are these audiences? (4 Marks)
18. Why are planning and organising skills important for an employee? (4 Marks)
19. What are the characteristics of an effective workplace team? (4 Marks)
20. What are the FIVE stages of team development? (5 Marks)
21. Why is it important for employees to focus on their career growth and development?
(5 Marks)
SECTION C: 50 MARKS
You are required to answer all the questions in this section.
22. List and explain 5 common communication barriers you may come across when you
move to a new city or country. (10 Marks)
23. Over the years, ABC enterprises have been controlling the market share in Kenya.
However, the last one year the organization has been experiencing stiff competition from
the new entrants in the market. As a result of this phenomenon, the chief executive
officer (CEO) of the organization has constituted a committee to formulate turnaround
strategies that will ensure the revival of the organization. As a member of the constituted
committee identifies the decision-making process that will be used to achieve the above
strategies
(10 Marks).
Page 4 of 5
24. John, an upcoming motivational speaker has been invited to address students at Meru
University of Science and Technology. Explain to him at least five relevant public
speaking tips he should consider in order to deliver his speech effectively. (10 Marks)
25. You have been offered employment at FGH Company LTD. What TEN employability
skills should you possess? (20 Marks)
Page 5 of 5
