1.
What is the importance of using PPEs properly while doing the task in the food
and beverage service? (face mask, face shield, and gloves)
Using PPEs properly while doing the task in the food and beverage
service is to help protecting healthcare and for the safety of workers and
guests. Using properly face mask, face shield, and gloves is avoiding
contaminate a bacteria or microbes. Using face mask to reduce the risk of
COVID 19, and the face shield can be used as a secondary protective
barrier and will provide a greater degree of protection from COVID 19. The
gloves should be worm by the employees when they are removing
garbage bags or handling and disposing of trash, handling used or dirty
food service items, or cleaning and disinfecting Surface. PPEs the best
protects workers specific to their workplace.
2. Why is grooming and personal hygiene important as food & beverage personnel?
It is an extremely important responsibility of every F&B services to serve
their guest hygienic food and beverage. the grooming and hygiene
personnel one of guest liked in F&B services business because it is
presentable and comfortable to eat food. F&B services have direct access
to guests’ health through food and beverage. the working staff handles
every food and drink item closely that the guest is going to eat. Hence, if
these services do not follow proper practices of hygiene and sanitation,
the guests might get foodborne diseases such as food poisoning, diarrhea
and more.
3. Give 3 examples of new normal guidelines in restaurant and describe each
1. For costumers: No mask no entry
- costumer not wearing face mask will not allow to enter the
restaurant.
2. Temperature check
- the body temperature of the guest will be checked using a thermal
scanner upon entry at restaurant.
3. Contact tracing
- customers must log their name and contact details for contact
tracing purposes.
4. What do you think are the advantages of implementing the new protocols in the
new normal in the hotel industry?
Restaurant look different these days, although it’s new normal to wear a
mask and face shield,some costumer behavior is hard to changed. I think the
advantages of implementing the new protocols, less people and not
crowded, and providing more safety and comfortable spaces for a meal or
drink to the guests. The new protocols It also helps people’s health and
protection against COVID 19.
