N.

NEERAJA
EDUCATION
Indian School of Business (ISB) Apr 2023-Apr 2024
Post-Graduate Program in Management / Intended Majors: Operations, Finance
• Pro bono: Institutized an organizational structure to enhance operational efficiency by 30% for Kidney Warriors Foundation
- Targeted 30% increase in funding for the long-term financial stability & to improve access to resources and support for 1000+ patients
• National Semi-Finalist (13/3K+),Opsimius,IIMB: Designed strategy to increase seller onboarding & reduce last-mile delivery cost by 50%
• National Finalist (5/800+),Technovate: Proposed features to increase user engagement by 30% for Adobe by integrating with AI tools
Indian Institute of Technology (IIT BHU), Varanasi July 2011-May 2015
Bachelor of Technology – Mechanical Engineering / IIT JEE – AIR 3063 (Top 0.6%) / GATE – AIR 470 (Top 0.2%) / CGPA - 7.37 (Top 15%)
• Secured AIR 62 among 2L+ applicants in the Indian Engineering Services, clearing both prelims & mains in the first attempt
• Intern, DRDO: Conducted experimental & theoretical modal analysis of beams & validated findings through impact testing & Abaqus
• Selected (4/100) to optimize manufacturing process by studying Electric Discharge Machining effects on die steel properties
• Mentored a batch of 50+ students in the capacity of teaching assistant for Mechanical Engineering design courses
WORK EXPERIENCE 5 Years 10 Months
Hindustan Petroleum Corporation Limited (HPCL) | Techno Functional Manager Oct 2018-Apr 2023
Executed 15+ digital projects (₹5 Cr) to leverage technology for strategic impact, reducing costs and enhancing business performance.
Data Visualization tools: Tableau, Power BI, SQL| ERP Systems: Maximo, SAP, JD Edwards| Others: BIRT, Microsoft office suite, Business Analytics
Key Achievements and Recognitions
• Awarded with ‘Outstanding Achievement’ (20/1000) for leading ₹2 Cr Maximo upgrade project (Top 20/5k+ projects of HPCL in FY 20-21)
• Fast Track Promotion in 2.5 yrs (company avg – 4.5 yrs) as Techno Functional Manager (Handled by officers with 10+ yrs of experience)
• Youngest women in refinery (15/1000+) to earn commendation from Petroleum Minister for being part of refinery women workforce
• Handpicked by Executive Director(1/300) to lead ₹20Cr system migration project to SAP preventive maintenance module
Digital Transformation:
• Drove change management initiative for data sanitization by designing roadmap & leading 20 technicians impacting 40K+ assets
• Finalized 30 to-be processes by leading cross functional team of 20 SMEs, organizing 3 different test phases & conducting 2 workshops
• Saved ₹20 L/yr in salaries & 1500+ Work hrs/yr by using existing technologies to rationalize 10 processes & delivering end-to-end deployment
• Onboarded 1K+ users to upgraded platform by leading steering committee meetings & influencing chief executives to support transformation
Process Improvement:
• System upgradation: Ensured system stabilization in 3 months (vs avg 1 yr) by addressing 600+ queries & analyzing 10K+ transactions
- Upgraded Maximo in 50% less time (4 vs 8 days) by devising incremental upgrades & optimizing testing affecting 5k+ data transactions
• Achieved 100% user satisfaction by identifying & implementing 300+ test scenarios, addressing 100 user raised & 40+ audit queries
• Leveraged analytics to reduce internal escalations (¯ 30%) by designing user manuals & reports to train employees, vendors & workers
• Automation: Reduced lead time by 85% (7 days to 1 day) for purchase order release by digitizing process instead of physical approvals
- Improved process efficiency by 30% for work order implementation by defining escalation matrix, critical SOPs & automating workflows
• Innovative Solutions: Averted loss of ₹2 Cr by strategizing asset maintenance system for spare parts across 100+ assets during shutdown
- Reduced inspection time by 80% (5K+ Items) by Ideating methodologies & formulating prototype of Blockchain Technology
Stakeholder Management:
• Single POC for 100+ vendors & 2 internal teams in an initiative to decrease material receipt delays to 2 days(from 1 week) for 4 L+ items
- Closely coordinated with 10 key vendors to ensure on-time plant shutdown(avg delay-2 months) despite Covid supply chain restrictions
• Liaised with 7 cross functional teams for ensuring implementation, smooth functioning & testing of ERP system & 5 digital initiatives
• Ensured 100% compliance of safety norms for 5000+ workers by streamlining & digitizing statutory checks during 35-day shutdown activity
Organization development:
• Enhanced user engagement by 80% on SAP by conceptualizing & standardizing 50+ applications, 40 processes & 130+ reports
• Reduced lost time injury by 40% by training 400+ workers on safety standards and implementing 5S methodology
• Saved ₹1 L/year by optimizing training duration to 2 days (vs 1 week) through training modules standardization to 20+ officers/year
Mokshita Engineering | Family Business (Part Time) | Business development & Strategic Planning
• Achieved 100% customer retention & boosted client acquisition by 80% by designing GTM strategy & providing customized solutions
• Increased process efficiency by 40% by reorganizing shop floor equipment to ensure minimal man, material & machine movement across
United Technologies Corporation (UTC) | CHUBB | Key Account Manager (ASer Market) July 2015-Oct 2016
• Won Gratitude Award (3/60) for designing marketing material & conducting campaigns for RMS - Remote Monitoring System
• Achieved 100% renewal of contracts (10/10 - ₹30 Lakh revenue) from existing CMS clients by going above & beyond the agreed norms
• Acquired 5 new clients(₹1 Cr) for RMS services by creating a framework to identify customer segments & customizing solutions
- Decreased PO release time by 67% (from 6 days to 2 days) by automating quotation system in the first independent project handled
- Increased CSAT score to 80% (from 60%) & customer retention by leading a team of 13 personnel & providing 24/7 services for 15 clients
LEADERSHIP POSITIONS AND EXTRA CURRICULARS
Languages – Telugu, Hindi, English, French (Completed 2 yr diploma from BHU)
• Completed Junior Management Development program (10/600) - IIM Trichy as part of management program & sponsored by HPCL
• Social Impact Initiatives: Started HP PATHSHALA – an employee led team in vizag to teach & help 300+ kids from low-income families
- Bandhan Volunteer - Engaged with more than 150 school kids on-campus during bandhan & organized activities such as sports and quiz
- Drove Vizag HP Nanhi Kali team an NGO – Implemented 5 new initiatives to increase education of underprivileged girl child
• Jr. Coordinator, CSR – UTC - Organized drives to teach & conduct games for 52 students in 5+ events at orphanage homes
• IIT BHU: Core team member of kashi utkarsh in IIT BHU & Sri Satya Sai Seva NGO to teach 100+ underprivileged kids
- Led team of 30+ to organize Kashi Yatra, Technex & Comet – Cultural & Techno Management Fests of IIT BHU with 20K+ participants
• Fitness: Won Gold & Silver medals in KHO-KHO & relay race events at SPARDHA’13 & 12 – Annual Sports Fest of IIT- BHU