HP Latex 700 and 800 Series

Frequently Asked Questions

General Version

?????????????????????????? FAQS ??????????????????????????

General Version
This document addresses the questions most frequently
asked about the HP Latex 700 and 800 Series printers.

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 TABLE OF CONTENTS

SECTION 1: FAQS FOR THE HP LATEX 700/800 SERIES

LATEX BASICS 05
Table of content What are the benefits of Latex ink? 05
What are the differences between the HP Latex Gen-4 inks compares to the previous Gen-3 inks? 05
What does the HP Latex Optimizer do? 05

Latex Basics What does the HP Latex Overcoat do? 05

INK AND PRINTHEADS 06

What ink cartridges do the HP Latex 700 and 800 use? 06
Ink & Printheads What ink cartridges do the HP Latex 700W and 800W use? 06
Are the printheads in the L700 and L800 universal? 06
Is it possible to still print with economy mode CMYK only? 06

Media Load & Unload How many printheads are in the L700&L800 printers? 06

Is there any difference between the drop size of the HP Latex 700 & 800 printer series compared to 07
previous generations?
What is the shelf life of the ink supplies? 07
Front panel
How do I know how much HP Latex Optimizer should be used and can I adjust the levels manually? 07
When I want to laminate, how can I print without Overcoat? 07

Printing 08
MEDIA LOADING AND UNLOADING
What the dimensions of substrate can I use? 08
Is it possible to use 2” core adaptors with the HP Latex 700/800 Series? 08
Media & Applications Can I open the windows to pause the job? 08
Can I open the curing door manually? 08

Connectivity & Solutions FRONT PANEL 09

How do I search for a media pre-set if it is not available on the printer’s front panel? 09
How many files can you store in the front panel? 09
Can I run help videos on the front panel instead of using the QR codes? 09
Environmental
How can I keep my printer firmware up to date to take advantage of new features and functionality? 09
Is the front panel localized into different languages apart from English? 09

Site Prep & Support

PRINTING 10
Can I make changes on the fly while printing with an HP Latex 700/800 Series printer? 10

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What is continuous printing? 10

Table of content Can I use an existing media profile from HP Latex 300 Series, HP Latex 500 series and HP R-series with 10
the HP Latex 700 and 800 series?
Why is there a need for a condensate collector bottle? 10
What unique features make the HP Latex 700 and 800 highly productive printers? 11
Latex Basics
What are the advantages of the new OMAS+? 11

MEDIA AND APPLICATIONS 12

Ink & Printheads 12
What accessories are available for the L700 and L800 printer series?
Where can I find more information about Latex applications? 13
Can I work with white barcodes in my new Latex 700W and HP Latex 800W and my current HP cutter? 13
Media Load & Unload Which RIPs will support white barcodes with current and new HP cutters? 13

Do the HP Latex 700 and HP Latex 800 know if the platen is loaded or the Ink Collector Kit is loaded? 13

Front panel CONNECTIVITY & SOLUTIONS 14

What are some of the safety features HP implemented to ensure my printer’s network security? 14

How does the HP PrintOS App support unattended printing? 14

Printing
ENVIRONMENTAL 15

How do I dispose of ink cartridges, print heads and the maintenance cartridge? 15

How should condensates be disposed of? 16

Media & Applications

SITE PREPARATION & SUPPORT 17

What floor space is required to operate the HP Latex 700 and 800? 17
Connectivity & Solutions
What are the power specifications for the Latex 700 and 800 printer series? 17

SECTION 2: FAQS SPECIFIC TO THE HP LATEX 700W/800W

Environmental WHITE 18
If I bought a L700 or L800 unit, can I upgrade later to have white capabilities? 18
Can I use the supplies from R1000 on the L800W? 18

Site Prep & Support

Why does the white ink need macro-recirculation? 18
Are there any other special maintenance requirements related to the white ink, other than the offline 18
rotation chamber?

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How often do I have to change the recirculation cartridge in the HP L700W? 18

Table of content Why are there two white ink printheads? 18
With the water tank for the web wipe, how often does it need to be filled and what water should I use? 18

Can I print with white ink on vinyl for vehicle graphics? 18

Latex Basics

Ink & Printheads

Media Load & Unload

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Printing

Media & Applications

Connectivity & Solutions

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Site Prep & Support

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LATEX BASICS

SECTION 1: FAQS FOR THE HP LATEX 700/800 SERIES

Table of content
What are the benefits of Latex ink?
HP Latex Inks have a water-based formulation with an innovative latex polymer that produces
prints that are completely dried and cured in the printer and are ready to use. Water-based HP
Latex Inks offer important benefits to commercial and industrial production environments: water
Latex Basics produces no VOCs, requires no special handling, and is nontoxic, non-flammable, and non-
combustible. And, unlike printers using solvent and UV inks, HP Latex printers do not require daily
manual maintenance of printheads and service station components.

Ink & Printheads What are the differences between the HP Latex Gen-4 inks compares
to the previous Gen-3 inks?
- Lower temperature curing inks for increased media versatility (up to 30ºC/86ºF) less.

Media Load & Unload

- Whitest white without the complexity, with automatic recirculation and printhead cleaning, as
well as the addition of the offline rotation chamber for a low waste solution.
- New fluid: Overcoat, for configurable durability and additional ink savings as well as improved

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adhesion when removed for laminated applications.
- Higher gamut: improved reds and blacks, higher pigment load.
- Maintains and improved upon all the environmental advantages from HP Latex Gen-3 inks.

Printing
What does the HP Latex Optimizer do?
HP Latex Optimizer enables high quality at high speed. HP Latex Optimizer consists of positively-
charged (cationic) polymers suspended in a colorless, water-based ink vehicle. It reacts with the
ink pigments which are negatively-charged (anionic) to rapidly immobilize them on the print
Media & Applications surface. This produces sharp text and image detail by suppressing feathering and color bleed
especially at high productivity levels.
HP Latex Optimizer also enables the drying and curing process of the HP Latex Inks to operate at
lower temperature and to be more energy efficient, which has the additional benefits of allowing
Connectivity & Solutions wide media support and reduced power consumption.

What does the HP Latex Overcoat do?

The HP Latex Overcoat is part of our modular ink set strategy. This element is what provides
Environmental scratch resistance to your prints. In previous generations, this element was included inside the
colored inks and was commonly known as the “anti-scratch agent”, but in this generation we
provided the ability to remove it. This a great benefit if you are going to laminate your plots, where
the ink resistance would be covered by the laminate, because it increases the lamination adhesion
and increases your savings since you’re effectively using one less supply.
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INK AND PRINTHEADS

Table of content
What ink cartridges do the HP Latex 700 and 800 use?
HP Latex 700 uses 1L HP 832 ink cartridges. HP Latex 800 uses 3 liter HP 873 ink cartridge.
The HP Latex 700/800 Series operates with eight supplies. These is Magenta, Light Magenta,
Cyan, Light Cyan, Latex Optimizer, Yellow and Black. Also with this new generation we introduced
Latex Basics
a modular ink set with the addition of the Latex Overcoat. This element, that was present in the
previous generation inks as the “anti-scratch agent”, provides an advantage as you can remove
the Overcoat if you are going to laminate, and get better adhesion and additional ink savings.

Ink & Printheads

What ink cartridges do the HP Latex 700W and 800W use?
In addition to the supplies already mentioned above, this two models come with the addition of
the white ink.

Media Load & Unload

Are the printheads in the L700 and L800 universal?
No. There is a unique printhead for each one of the supplies, and these printheads are not
interchangeable.
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Is it possible to still print with economy mode CMYK only?

Yes, it is still possible to print in economy mode (without lights) in some print modes on the HP
Latex 700 and 800.
Printing

How many printheads are in the L700&L800 printers?

There are 8 printheads for the L700 and L800 (CK, YM, Lc, Lm, Overcoat, Optimizer) and 10
Media & Applications printheads for the L700W and L800W (all previous + 2x White).

Connectivity & Solutions

Optimizer K/C Lc/Lm M/Y White

Environmental

K/C Lc/Lm M/Y White

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Overcoat

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INK AND PRINTHEADS

Table of content
Is there any difference between the drop size of the HP Latex 700 &
800 printer series compared to previous generations?
Yes, all the drop sizes are 10 picoliters, slightly smaller than gen-3 inks (12 picoliters).
Latex Basics

What is the shelf life of the ink supplies?

Colors/Overcoat/Optimizer: 18 months after manufacturing.
White: 12 months after manufacturing or 6 months after insertion in the printer, whichever comes
Ink & Printheads
first.

How do I know how much HP Latex Optimizer should be used and can I
Media Load & Unload adjust the levels manually?
The correct use of optimizer depends on the media, speed and amount of ink. In a halftone printer,
the RIP would have had to choose the optimizer levels many times by trial and error. With contone
printing, the printer knows the exact levels of optimizer to ensure the best levels of image quality.
Front panel HP Latex Optimizer is an integral part of the printing system and ink set design. Using the correct
amount of optimizer will provide optimal IQ at the high speeds that the printer is capable of.
Underusing optimizer is likely to result in poor IQ (high levels of ink bleed and feathering).
Optimizer level can be adjusted by the user, but we only recommend this this more experienced
users, as this will interferes with the bleed and coalescence performance for each substrate.
Printing

When I want to laminate, how can I print without Overcoat?

For medias that you always want to laminate, you should set in the printer profile the Overcoat to
Media & Applications “0”. If you have medias that you want to laminate sometimes, we recommend you duplicate the
original profile, and have 2 separate profiles, one with overcoat off and another with the overcoat
on. On the profile without overcoat, you simply need to go into the advanced settings, and change
the parameter “Overcoat (dpp)” to “0”.

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MEDIA LOADING AND UNLOADING

Table of content
What the dimensions of substrate can I use?
For normal printing the minimum width is 584mm (23in). However, it is possible to load rolls down
to a minimum of 254mm (10in) by enabling the “enable narrow substrate” option on the front
panel.
Latex Basics
The maximum roll weight is 55kg (121 lb)
The maximum roll width is 250 mm (9.8 inch)
The maximum roll internal diameter is 3 inch
Ink & Printheads The maximum media thickness is 0.5mm (19.7 mil)

Is it possible to use 2” core adaptors with the HP Latex 700/800

Media Load & Unload Series?
Yes, there are 2’’ inch core adaptors available for the HP Latex 700/800 Series. These core
adaptors screw onto the support hubs at either end of the loading bar.

Front panel
Can I open the windows to pause the job?
No. To pause a job please use the button present in the front panel.

Printing Can I open the curing door manually?

No. To open the curing door please use the front panel.

Media & Applications

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FRONT PANEL

Table of content
How do I search for a media pre-set if it is not available on the printer’s
front panel?
On the HP Latex 700/800 Series printers you have several options available to search for HP or
3rd party substrate brands:
Latex Basics
1. Search online from the front panel which connects directly to the HP Media Solutions Locator
database. Here you can download and install a substrate to the printer which directly applies to
the HP Latex 700 or 800.
2. Use the printers embedded web server on the RIP work station to import a substrate pre-set
Ink & Printheads
from the HP Media Solutions Locator which will then update and install it on the printer.
3. Download the pre-set directly from HP Media Solutions Locator and then install the pre-set on
your RIP software. Please be aware that any 3rd party media profiles downloaded outside of the
HP Media Solutions Locator may not sync with the printer if they are not digitally signed.
Media Load & Unload

How many files can you store in the front panel?

You can have up to 100 files in the front panel.
Front panel

Can I run help videos on the front panel instead of using the QR codes?
No, all help videos that are associated to the QR codes must be watched from a smart phone,
tablet as there is no ability to switch between watching the video and performing the action
Printing
on the front panel at the same time. Below each QR code in the printer menu is the full written
explanation what is covered in the video. In addition, there are useful “show me how” wizards on
the front panel to demonstrate several basic printer tasks, for example how to load a substrate.

Media & Applications

How can I keep my printer firmware up to date to take advantage of
new features and functionality?
By default, the printer is set to automatically download firmware updates. You may change this
Connectivity & Solutions setting to search manually for updates. You will always get a notification if you wish to install the
software and it will not be automatically installed.

Is the front panel localized into different languages apart from

Environmental English?
Yes, the front panel of the printer’ are localized into French, Italian, German, Spanish, Portuguese,
Japanese, Chinese Simplified, Chinese Traditional, Korean, Russian and Catalan.

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PRINTING

Table of content
Can I make changes on the fly while printing with an HP Latex 700/800
Series printer?
Yes. On the HP Latex 700 and 800 you can make changed on the front panel of the printer while
the printer is printing by selecting the ‘Printing Adjustments’ tab. The printer will start trying to
Latex Basics
apply any changes immediately. However, this change only applies to the current print job.
If the user wishes to save a change for future print jobs, there is an option in the front panel called
“Overwrite substrate profile” under the ‘Settings’ App where new settings can be saved to a cloned
profile for subsequent jobs.
Ink & Printheads
The options available in the ‘Printing Adjustments’ tab include changes to the curing temperature,
advance factor, inter-pass delay offset and vacuum printing. These changes are only
recommended for experienced users.

Media Load & Unload

What is continuous printing?
On the HP Latex 700 and 800 it is possible to select continuous printing in the RIP. Without
continuous printing the printer will cure each job separately and will then wind the media back
into the print zone before starting to print the next job in the queue (tailgating). This procedure
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adds time to the printing process. To save time, continuous printing will continue to print the next
print job in the job queue using the same print mode with the same number of passes without
stopping.
Note: The same print mode must be used across all the print jobs assigned for continuous
Printing printing to ensure that media is cured correctly.

Can I use an existing media profile from HP Latex 300 Series, HP Latex
Media & Applications
500 series and HP R-series with the HP Latex 700 and 800 series?
No, a dedicated media profile for HP Latex 700 or 800 is needed.

Why is there a need for a condensate collector bottle?

Connectivity & Solutions
The HP Latex 700 and 800 have a vapor extractor system. The extraction of excess vapors which
collect in the condensate collector bottle has improved printer reliability associated with faster
print modes and more efficient curing. The vapor extraction system has also enhanced the
environmental working conditions in and around the printer.
Environmental

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Table of content
What unique features make the HP Latex 700 and 800 highly
productive printers?
There are a number of usability and technical improvements to the HP latex 700 and 800 which
have enabled an increase in productivity.
Latex Basics
These include:
• Lifted curing module for easy loading with spindle-less printing
• A higher capacity more efficient curing zone, which enable highly saturated printmodes
Ink & Printheads at a higher printing speed
• Newly improved take-up reel optimized to provide top media advance
• Air recirculation system to better distribute heat across the print zone.

Media Load & Unload

What are the advantages of the new OMAS+?
The OMAS sensor is responsible for ensuring a correct media advance. With new generation,
the OMAS+ now works with a wider range of medias, including better performance in paper
Front panel and fabrics. Also, it now performs 2x more readings per minute which enables real-time media
advance corrections with dynamic swath adjustments.

Printing

Media & Applications

Connectivity & Solutions

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MEDIA AND APPLICATIONS

Table of content
What accessories are available for the L700 and L800 printer series?
We have prepared a wide range of accessories to be used with your printer. Below you can find a
table with all the information.

Latex Basics
HP Latex HP Latex HP Latex HP Latex HP Latex
700/800 Textile 700/800 Ink 700/800 500/700/800 700/800 User
Kit Accessory Collector Media Loading Series Wiper Maintenance
Foams Kit Accessory Roller Kit
Ink & Printheads

Accessory

Media Load & Unload

Product
7HR19A 7HR18A 7HR19A T7U73A 21V10A
number

Front panel Ink collector Replaceable Support for Same as in 500 Kit with parts
required for foams used with easier loading designed to wipe for user
porous textiles the ink collector banner/ the surface of maintenance,
to capture ink in the Textile kit textile/mesh banner and vinyl most of the
going through accessory substrate substrates, to parts can be also
the ink. avoid plasticizers obtained from
effect local outlets
Printing Life expectancy
Output platen will depend on
protector the application,
required for in the worst
porous and case (mesh):
Description longer runs of one roll of
ink collector 30m/30yd
Media & Applications
(10/100sqft per
day) to capture
ink aerosols.

For certain
Connectivity & Solutions textiles Media
Loading
Accessory will
be required

Environmental Ink collector, 3 sets 1 media 3x wiper rollers OMAS+ Window,

foams, output loading with end-caps flex cleaner,
platen protector accessory moulding
What’s *Each set contains compound,
included? 7 foams required lubricant-oil,
to cover the whole cleaner sponge,
Site Prep & Support width of the reagent water
printer

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MEDIA AND APPLICATIONS

Table of content
Where can I find more information about Latex applications?
For additional and up-to-date information on Latex inks applications, please visit
[Link]

Latex Basics
Which RIPs will support white barcodes with current and new HP
cutters?
SAi supports white barcodes and white workflows out of the box. For other RIPs, please contact
Ink & Printheads the partner for additional information.

Do the HP Latex 700 and HP Latex 800 know if the platen is loaded or
Media Load & Unload
the Ink Collector Kit is loaded?
Yes, you will see a notification on the front panel in the media menu.

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Printing

Media & Applications

Connectivity & Solutions

Environmental

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CONNECTIVITY & SOLUTIONS

Table of content
What are some of the safety features HP implemented to ensure my
printer’s network security?
Security is one of our main priorities at HP. Aside from all the security features implemented in
the printer (as secure disk erase, secure data storage, role-based access control, etc), we employ
Latex Basics
a variety of network security features that ensure your printer is network protected. This features
include protocol management, blocking access to insecure HTTP service, embedded web serve
access control, IPSec data protection, as well as many other settings that can be controlled and
adjusted to your organization’s security needs.
Ink & Printheads

How does the HP PrintOS App support unattended printing?

As the HP PrintOS App provides remote access to information about the status of print jobs and
ink, operators and production managers can have oversight of printers and attend to other tasks
Media Load & Unload while the printer is printing. Furthermore, we will now support proactive notifications if a problem
occurs, to ensure real-time control over your production. The HP Latex Mobile App is also ideal
for supporting a multi-site printer environment as any one printer can be monitored by up to 32
people and any one individual can monitor up to 32 printers on a single smartphone.
Front panel Note: For more information see the FAQ and User Guide for the HP PrintOS App.

Printing

Media & Applications

Connectivity & Solutions

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ENVIRONMENTAL

Table of content
How do I dispose of ink cartridges, print heads and the maintenance
cartridge?
For the L700 series printer, we recommend:
Latex Basics • Used ink cartridge – separate the inner ink bag from the outer carton. Recycle the outer carton
in your local mixed paper / cardboard recycling bin. Return the inner ink bag, free of charge, to HP
Planet Partners Program for reprocessing of plastic parts to make new cartridges. Zero goes to
landfill. Outer carton is 100% recyclable through local cardboard/paper programs. Inner materials
are 55% recyclable. They can be returned free of charge to HP Planet Partners for reprocessing of
Ink & Printheads plastic parts. Zero landfill.
• Printhead - Return used HP printheads, free of charge, to HP Planet Partners Program. Visit
[Link] to see how to participate and for HP Planet Partners program
availability; program may not be available in your jurisdiction.
Media Load & Unload • Prints and scrap media - HP Latex prints are recyclable, returnable, or non-hazardous and
safe for disposal. Most HP large format paper-based printing materials can be recycled through
commonly available recycling programs, or according to region-specific practices. Some HP media
are eligible for return through the free, convenient HP Large Format Media take-back program.
Front panel
Programs may not exist in your area. See [Link] for details.
HP large format printing materials, both unprinted and printed with Original HP Latex Inks, are
non-hazardous and safe for disposal. Contact your local waste management authority for local
area-specific instructions.
Please recycle printing hardware and eligible printing supplies and prints. Find out how at our
Printing website: [Link]
Note: Please note programs may not be available in your area. Where the Planet Partner Program
is not available, and for other consumables not included in the program, consult local waste
authorities on appropriate disposal.
Media & Applications

For the L800 series printer, we recommend:

• Used ink cartridge – separate the inner ink bag from the outer carton. Recycle the outer carton
in your local mixed paper / cardboard recycling bin. Consult local waste authorities on appropriate
Connectivity & Solutions
disposal of the inner ink bag.
• Used printhead - Return used HP printheads, free of charge, to HP Planet Partners Program.
Visit [Link] to see how to participate and for HP Planet Partners program
availability; program may not be available in your jurisdiction.
Environmental
• Prints and scrap media - HP Latex prints are recyclable, returnable, or non-hazardous and
safe for disposal. Most HP large format paper-based printing materials can be recycled through
commonly available recycling programs, or according to region-specific practices. Some HP media
are eligible for return through the free, convenient HP Large Format Media take-back program.
Programs may not exist in your area. See [Link] for
Site Prep & Support
details. HP large format printing materials, both unprinted and printed with Original HP Latex Inks,
are non-hazardous and safe for disposal. Contact your local waste management authority for
local area-specific instructions.

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ENVIRONMENTAL

Table of content Please recycle printing hardware and eligible printing supplies and prints. Find out how at our
website: [Link]
Note: Please note programs may not be available in your area. Where the Planet Partner Program
is not available, and for other consumables not included in the program, consult local waste
authorities on appropriate disposal.
Latex Basics

How should condensates be disposed of?

Condensate properties will vary depending on speed and mode of printing, ambient conditions,
Ink & Printheads temperature and the substrate being used to print on. Bottle contains ink components coming
from condensation of vapors generated during drying and curing. Consult local waste authorities
and site regulations to determine the correct manner in which to dispose of condensate waste.
Note: For further details please consult ‘Safety Data Sheets’ which can be found at [Link],
Media Load & Unload or send an email to environmental support team at environment@[Link]

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Printing

Media & Applications

Connectivity & Solutions

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SITE PREPARATION & SUPPORT

Table of content
What floor space is required to operate the HP Latex 700 and 800?
The HP Latex 700 and 800 printer series was designed to maximize productivity while minimizing
the floor space required to operate. As such, it can be easily placed against a wall, as all operations
can be performed from the front of the printer. Furthermore, given that we provide a spindleless
Latex Basics system with the raised curing module, means that the HP Latex 700 and 800 is now much more
economical in its use of space, requiring only 5.9 sqm (63.5 sqft).

What are the power specifications for the Latex 700 and 800 printer
Ink & Printheads
series?
The HP Latex 700 and the HP Latex 800 now operate at a power rating of 13A and 16 A
respectively which requires the industrial socket or Nema 6-20 (200-240v±10%/13A) connection.

Media Load & Unload

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Printing

Media & Applications

Connectivity & Solutions

Environmental

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WHITE

SECTION 2: FAQS SPECIFIC TO THE HP LATEX 700W/800 W

Table of content
If I bought a L700 or L800 unit, can I upgrade later to have white
capabilities?
No. The L700W and L800W have specific systems that handle white, and this system is not
present in the L700/L800 printers. As such, you need to opt at the moment of purchase if you
Latex Basics
want white capabilities or not.

Can I use the supplies from R1000 on the L800W?

Ink & Printheads No. The supplies, even though they have the same capacity, are not interchangeable between
both printers. You will only be able to use the L873 supplies designed for L800W.

Why does the white ink need macro-recirculation?

Media Load & Unload
This is needed to prevent the settling of the pigment in the white ink, as it denser than other inks
and requires continual movement to ensure optimal performance and instant use when you need
to print in white.

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Are there any other special maintenance requirements related to the
white ink, other than the offline rotation chamber?
No other special short-term maintenance is required. The white ink is automatically managed and
Printing maintained, both by macro/micro circulation and the offline rotating chamber.

How often do I have to change the recirculation cartridge in the HP

L700W?
Media & Applications
The recirculation cartridge needs to be changed every 2 years.

Why are there two white ink printheads?

Connectivity & Solutions
There are 2 white printheads to support both underflood and overflood applications. The W7
printhead is used for overflood applications where colours need to be printed first and white
is printed on top of it (it is printed later). The colour is printed with the top part of the colour
printhead. Then the substrate advances and when the substrate reaches the white printhead,
the white layer is printed. This is the same with the W8 printhead and underflood applications,
Environmental
where white is printed first. This is also why the carriage layout is as it is (the white printheads
staggered). Both printheads are used in the case of spot applications.

Site Prep & Support

Can I print with white ink on vinyl for vehicle graphics?
Yes, you can. HP Latex white inks have a very good elasticity for vehicle wrappings.

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WHITE
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 Learn more at
[Link]/

© Copyright 2020 H.P. Development Company, L.P. The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
Dec 2020