Garun Series

UP33TOP110KGAAZ01B UP33TOP130KGAAZ01B User Manual

UP33TOP115KGAAZ01B UP33TOP140KGAAZ01B
UP33TOP120KGAAZ01B UP33TOP160KGAAZ01B
UP33TOP110KGAAZ02B UP33TOP180KGAAZ01B
UP33TOP120KGAAZ02B

Before using this product, carefully read all product documentation and retain it for future reference. 938.21.23.0
 Table of contents

1. Safety and EMC instructions .................................................................................. 5

1-1. Transportation and storage ...................................................................................... 5
1-2. Preparation .................................................................................................................. 5
1-3. Installation .................................................................................................................. 5
1-4. Connection warnings ................................................................................................ 6
1-5. Operation ..................................................................................................................... 7
1-6. Standards .................................................................................................................... 7

2. Installation and operation ....................................................................................... 8

2-2. Wiring terminal view ...............................................................................................8
2-3. UPS Positioning...........................................................................................................16
3. Operations ........................................................................................................ 17
3-1. Initial operation ....................................................................................................... 17
3-2. Screen description ................................................................................................... 17
3-2.1. Main screen .................................................................................................... 18
3-2.2. Control screen ................................................................................................. 19
3-2.3. Measure screen ............................................................................................. 22
3-2.4. Setting screen ............................................................................................... 23
3-2.5. Information screen ....................................................................................... 31
3-2.6. Data Log screen ............................................................................................... 34
3-3. Audible alarm............................................................................................................ 34
3-4. Single UPS operation ..............................................................................................35
3-5. Parallel operation ................................................................................................... 37
3-6. Fault code .................................................................................................................38
3-7. Warning code ........................................................................................................... 40
4. Troubleshooting .................................................................................................. 41

5. Storage and maintenance ....................................................................................43

5-1. Storage ......................................................................................................................... 43
5-2. Maintenance ............................................................................................................... 43

2
 Thank you for purchasing our products!
Please read this manual before using the product.

This User Manual is compatible with the following Garun Series models:

10 KL Garun 10KL

20 KL Garun 20KL
30 KL Garun 30KL
40 KL Garun 40KL
60 KL Garun 60KL
80 KL Garun 80KL

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 WARNING

Please comply with all warnings and operating instructions in this manual.
This equipment should only be installed, serviced, and maintained by
qualified personnel. If you are the beneficiary of this UPS and you encounter
any problem with it, please contact authorized personel who installed the
UPS. Do not operate this unit before reading through all safety information
and operating instructions carefully.

We assume no responsibility or liability for loss or damages, whether direct,

indirect, consequential or incidental, which might arise out of the use of such
information. The use of any such information will be entirely at the user’s risk.
Information in this manual is subject to change without notice. We make no
commitment to update or keep current the information in this manual. If you
find information in this manual that is incorrect, misleading, or incomplete, we
would appreciate your comments and suggestions.

DANGER!
This UPS carries lethal voltages. Installation, maintenance, service and repairs
must be performed by authorized personnel only. There are no user-serviceable
parts inside the UPS. Do not attempt to modify any settings of the UPS unless
you are a trained technician. If you need to change any settings of this UPS or
you have technical warnings or faults shown on UPS screen, please contact the
technician that installed the UPS.

4
 1 Safety and EMC instructions

All safety instructions in this document must be read, understood and

followed.

1.1. Transportation and storage

• Please transport the UPS system only in the original packaging to protect
against shock and damage.
• The UPS must be stored in the room where the temperature is well
regulated. Ambient temperature should not exceed 40°C.

1.2. Preparation

• Condensation may form if the UPS system is moved from cold to warm
environment immediately.
• The UPS system must be absolutely dry before being installed.
Please allow at least two hours for the UPS system to acclimate with the
environment.
• Do not install the UPS system near water or in moist environments.
• Do not install the UPS system where it would be exposed to direct
sunlight or near by heat source.
• Do not block ventilation holes on the UPS housing.

1.3. Installation

• Do not connect appliances or devices which would overload the UPS (e.g.
big motor type equipment) to the UPS output terminal.
• Place cables in such a way that no one can step on or trip over them.
• Do not block air vents on the housing of the UPS. Ensure proper unit
spacing of ventilation.
• UPS equipped with grounding terminal, in the final installation phase,
connect grounding/earthing wire to the external UPS battery cabinets or
appropriate grounding terminals
• The UPS can be installed only by qualified maintenance personnel.
• An appropriate disconnect device such as short circuit backup protection
should be incorporated during installation.
• An integral emergency shutoff switch which prevents additional load
from the UPS in any mode of operation should be implemented during the
installation.
• Secure the grounding/earthing wire before connecting to any live wire
terminal.
• Installation and Wiring must be in accordance with the local electrical
laws and regulations.

5
1.4. Connection warnings

• There is no standard backfeed protection inside of the UPS. However,

there are relays on the Input to cut off line voltage while the neutral is still
connect to UPS.
Input Rly Input Rly
Main L1
Main L1
Main Input Rly
Input L2
Input L2
Input L1
L3 L3
N N N

Bypass L1
Input Rly
UPS Bypass
Input Rly
Input Rly
UPS Bypass Input Rly
UPS
Input L2
Input L1
Input L1
L3
N N N

Configuratie faze 3:3 Configuratie faze 3:1 Configuratie faze 1:1

• This UPS should be connected with TN grounding/earthing system.

• The power input for this unit must be three-phase rated in accordance
with the equipment nameplate. It also must be suitably grounded.

WARNING
High leakage current!
Earth connection essential before connecting supply!

• Use of this equipment in medical instrument of any life-sustaining

equipment where failure of this equipment can reasonably be expected to
cause the failure of the life-sustaining equipment or to significantly affect its
safety or effectiveness is not recommended. Do not use this equipment in
the presence of a flammable mixture with air, oxygen or nitrous oxide.

• Connect grounding terminal of UPS to a grounding electrode conductor.

• In accordance with safety standard EN-IEC 62040-1, installation has to

be provided with a «Backfeed Protection» system, as for example a contactor,
which will prevent the appearance of voltage or dangerous energy in the input
mains during a mains fault (respect the wiring diagram of «Backfeed Protection»
depending if the equipment is with signal or three phase input).

NOTE!
There can be no derivation in the line that goes from the «Backfeed Protection» to
the UPS, as the standard safety would be infringed.

• Warning labels should be placed on all primary power switches installed

in places away from the unit to alert the electrical maintenance personnel of
the presence of a UPS in the circuit. The label will bear the following or an
equivalent text:

6
 Before working on this circuit
1. Isolate Uninterruptible Power Supply (UPS)
2. Then check for Hazardous Voltage between all terminals including the
protected earth.
Risk of Voltage Backfeed

1.5. Operation

• Do not disconnect the grounding/earthing conductor cable on the UPS or

the building wiring terminals under any circumstance.
• The UPS system features its own, internal current source (batteries). The
UPS output sockets or output terminal blocks may be electrically live even if
the UPS system is not connected to the building mains/live wires .
• In order to fully disconnect the UPS system, first press the “OFF” button
and then disconnect the mains/live wires .
• Ensure that no liquid or other foreign objects can enter into the UPS
system.

1.6. Standards

*Safety
IEC/EN 62040-1
*EMI
Conducted Emission IEC/EN 62040-2 Category C3
Radiated Emission IEC/EN 62040-2 Category C3
*EMS
ESD IEC/EN 61000-4-2 Level 4
RS IEC/EN 61000-4-3 Level 3
EFT IEC/EN 61000-4-4 Level 4
SURGE IEC/EN 61000-4-5 Level 4
CS IEC/EN 61000-4-6 Level 3
Power-frequency Magnetic field IEC/EN 61000-4-8 Level 4
Low Frequency Signals IEC/EN 61000-2-2

WARNING
This is a product for commercial and industrial application and the
second environment installation restrictions or additional measures may
be needed to prevent disturbances.

7
 2 Installation and operation

NOTE!
Before installation, check the product. Make sure there is no physical damage. Do
not switch on the device and inform the transporter and distributor immediately
if you find any damage or missing components or accessories. Keep the original
packaging for future use. It is recommended to keep each piece of equipment
and batteries in their original packaging as they have been designed to provide
maximum protection during transport and storage.

2.1. Wiring terminal view

2.1.1. Garun 10KL/15KL/20KL

1RS-232 communication port

2USB communication port
3 Emergency power off function connector (EPO connector)
4 Share current port
5 Parallel port
6 Intelligent slot
7 External battery connector/terminal
8 Line input circuit breaker/switch
9 Maintenance bypass switch
10 Input/Output terminal (Refer to diagram 1. for details)
11 Bypass input circuit breaker/switch
12 Output switch

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Diagram 1: Garun 10KL/15KL/20KL
Rear panel

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2.1.2. Model Garun 30KL/40KL
1 RS-232 communication port
2 USB communication port
3 Emergency power off function connector (EPO connector)
4 Share current port
5 Parallel port
6 Intelligent slot
7 External battery connector/terminal
8 Line input circuit breaker/switch
9 Maintenance bypass switch
10 Input/Output terminal (Refer to diagram 2 and 3 for details)
11 Line input terminal
12 Output terminal
13 Input grounding terminal
14 Output grounding terminal
15 Bypass input circuit breaker/switch
16 Bypass input terminal

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 3
2

Diagram 2: Garun 30KL, 40KL

Rear panel

Diagram 3: Garun 30KL, 40KL

Dual Input / Output terminal

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2.1.3. Garun 60KL/80KL
1 RS-232 communication port
2 USB communication port
3 Emergency power off function connector (EPO connector)
4 Share current port
5 Parallel port
6 Intelligent slot
7 External battery connector/terminal
8 Line input circuit breaker/switch
9 Maintenance bypass switch
10 Input/Output terminal(Refer to diagram 4,5 and 6 for details)
11 Line input terminal
12 Output terminal
13 Input grounding terminal
14 Output grounding terminal
15 Bypass input circuit breaker/switch
16 Bypass input terminal

12
 Diagram 4: Garun 60KL Diagram 5: Garun 80KL
Front view with door open Front view with door open

Diagram 6: Garun 60KL, 80KL

Dual Input / Output terminal

13
2.2. UPS Positioning

The UPS should be installed in the environment with free ventilation, less
dust, optimum ambient temperature and humidity.
The recommended ambient temperature is 20°C~25°C with 50% humidity.
• Ambient temperature: 0°C~+40°C
• Storage temperature: -15ºC ~ 60ºC
• Relative humidity: 0 ~ 95%
• Altitude: If the UPS is installed within 1000m, the UPS power will not be
derated. When the altitude is over 1000m, the output power will be derated
by following the table.

Altitude(m) 1000 1500 2000 2500 3000 3500 4000 4500 5000
Coeficient 100% 95% 91% 86% 82% 78% 74% 70% 67%

• Vertical: No vibration and the degree of deviation from vertical shouldn’t

be more than 5°.
• Space: It’s requested to have a clearance of approx. 50 cm to the front
and back of the unit and approx. 50 cm to the side.

Caution!
It’s NOT allow to have flammable, explosive or corrosive gas or liquid in
installation environment. It is forbidden to install in a metal conductive dust
environment.

2.3. Software installation

You can monitor the UPS via USB port by installing ViewPower software from
https://www.power-software-download.com/viewpower.html.

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 3 Operations

3.1. Initial operation

Step 1. Before operation, make sure that the two strings of batteries
are connected correctly in order of ”+,GND,-” terminals and the breaker
of the battery pack is at “ON” position (only in case of external battery packs
presence).
Step 2. Press the POWER button to set up the power supply for the
UPS. UPS will enter to power on mode. After initialization, UPS will enter to
“No Output mode”.
3.2. Screen description
After initialization, the LCD will display main screen.
There are five sub-menus: Control, Measure, Setting, Information and Data log.
Touch any sub-menu icon to enter into the sub-screen.

ON/OFF UPS

Battery test

Control Mute all

ON/OFF charger

Exit Parallel

Measure 1

Measure Measure 2

Measure 3

Main Setting General

Advance

Basic info

Info Rated info

Parameter info

Data Log

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NOTE!
Setting/Advanced Menu is not detailed in this User Manual. If you need assistance
or have any warning or fault codes on your UPS screen, please contact the
technician that installed the UPS.

DO NOT attempt to modify any settings of the UPS unless you are a trained
technician. This UPS carries lethal voltages. All repairs and service must be
performed by authorized personnel only.

3.2.1. Main screen

Upon powering on, the LCD will start initialization process that takes a few
seconds.

After initialization, the main screen will display as shown below. On the
bottom, there are five icons to represent five sub-menus: CONTROL,
MEASURE, SETTING, INFO, DATALOG.

Main screen

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3.2.2. Control screen
Touch the icon to enter control sub-menu.

Control screen

Touch the icon to return back to main screen no matter it’s in any screen
of any submenu.
ON/OFF UPS
It will show “Turn on UPS?” when UPS is off.
It will show “Turn off UPS?” when UPS is on.
Touch “YES” to turn on or off the UPS. Then, the screen will return to main
screen.
Touch “Back” to return to main screen immediately or “No” to cancel this
operation and back to main screen.

Turn on UPS Turn off UPS

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 Battery test
It will show “Battery Test” if the UPS is not in test. Touch “Yes” to start
battery test. Then, it will show “Battery testing..…” during battery test period.

After few seconds, battery test result will show on the screen. Touch “Back”
to return to main screen immediately or “No” to cancel this operation and
back to main screen. It will show “Cancel battery test” if the UPS is in test.

Battery Test Cancel Battery Test

Audio mute
It will show “Mute all” if the audio is active. Touch “Yes” to activate mute. If
“Mute all” is active, it will show icon on the top left corner of the main

screen. Touch “Back” to return to CONTROL screen immediately or “No” to

cancel this operation and back to CONTROL screen.
It will show “Cancel Mute All” if the UPS is mute already. Touch “Yes” activate
audio function or “No” to keep mute. Touch “Back” to return to CONTROL
screen.

Mute All Cancel Mute All

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 ON/OFF Charger
It will show “Turn on Charger?” when charger is off.
It will show “Turn off Charger?” when charger is on.
Touch “YES” to turn on or off the charger. Then, the screen will return to
main screen.
Touch “Back” to return to CONTROL screen immediately or “No” to cancel
this operation and back to CONTROL screen.

Turn on Charger Turn off Charger

EXIT PARALLEL
In the case of multiple machines in parallel, clicking this option will pop up
the “Exit and?” interface;
Click “Yes” to exit the machine from the current parallel system;
Click “No” to cancel this operation and return to the operation interface.
In the case of a single machine, clicking this option will pop up the “This
setting cannot be made in this mode” interface.

EXIT PARALLEL? This setting cannot be made in this mode!

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3.2.3. Measure screen
Touch the icon to enter measure page. Touch the icon or to
browse information. Touch the icon to return to main screen. Touch the

icon to go back to previous menu.

Measure screen page 1

LINE VOL: The real time value of R, S and T phase voltage, RS, ST, TR voltage
and input frequency.
INVERTER VOL: The real time value of R, S and T inverter voltage, RS, ST and
TR voltage and frequency.
R BYPASS VOL: The real time value of R, S and T bypass voltage, RS, ST and
TR voltage and frequency
OUTPUT VOL: The real time value of R, S and T output voltage, RS, ST and
TR voltage and frequency

Measure screen page 2

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OUTPUT W: R, S and T output power in watt.
OUTPUT VA: R, S and T output power in VA.
OUTPUT W (%): R, S and T output power watt in percentage.
OUTPUT VA (%): R, S and T output power VA in percentage.
Total watt and VA: W(%)/Total VA(%): Total input load watt and VA in
percentage.
BATT Voltage/Bus Voltage/Charging Current/Discharging Current: The real
time value of DC related information.
Temperature: Temperature of R, S and T phases.

Measure screen page 3

INPUT W: R, S and T input power in watt.

INPUT VA: R, S and T input power in VA.
INPUT W (%): R, S and T input power watt in percentage.
INPUT VA (%): R, S and T input power VA in percentage.
Total W(%)/Total VA(%): Total input load watt and VA in percentage.
Input current: The real-time value of input current in R, S and T phases.
Output current: The real-time value of output current in R, S and T phases.
Input PF: The real-time value of input power factor in L1, L2 and L3 phases.
Output PF: The real-time value of output power factor in R, S and T phases.

3.2.4. Setting screen

This sub-menu is used to set the parameters of UPS. Touch the icon to enter
setting menu page. There are 2 options: Basic and Advanced. Touch the icon
to return to main screen. Touch the icon to go back to previous menu.

NOTE!
Not all settings are available in every operation mode. If the setting is not
available in present mode, the LCD will keep its original setting parameter showed
instead of changing the parameters.

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 WARNING
DO NOT attempt to modify any settings of the UPS unless you are a
trained technician. If you need to change any settings of this UPS or you
have technical warnings or faults shown on UPS screen, please contact the
technician that installed the UPS.

Setting Menu

GENERAL: It’s to set up basic information of the UPS. It’s not related to any
function parameter.
ADVANCE: It’s required to enter password to access to the “ADVANCE”
setting. There are two types of authority, User and Maintainer.

General

General Setting page 1

22
Language: Set the LCD language.
Input Source: Select the input source. There are two options: Line (utility)
and generator. Line is default setting. This setting value will show on the main
page. When “generator” is selected, the acceptable input frequency will be
fixed at the range of 40~70Hz. This setting value will show on the status bar.
Service Contact: Set the name of contact person and the maximum length is
18 characters.
Service Phone: Set the service phone number. Only 0~9, + and – are
accepted. The maximum length is 14 characters.
Service Mail: Set the service email accounts up to two and the maximum
length is 36 characters.

General Setting page 2

Audio Alarm: There are two events available to mute. You may choose
“Enable” or “Disable” alarm when related events occur.
Enable: When selected, alarm will be mute when related events occur.
Disable: When selected, UPS will alarm when related events occur.

All Mute: When “enable” is selected, all the faults and warnings will be mute.
It will show icon on the top right corner of the main screen.
Mode Mute: UPS status mode alarm enable/disable. If “Mode Mute” is
activated, it will show icon on the top right corner of the main screen.
VOL Control: allows volume adjustment

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 Advance

Advance Password page

It’s required to enter a password to access “ADVANCE” page.

WARNING!
This menu is intended for qualified personnel for installation and
maintenance. If you need to change the settings of this UPS or have warnings
or errors displayed on the UPS screen, please contact the technician who
installed the UPS.

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3.2.5. Information screen
Touch the icon to enter information page. Touch the icon or to
browse information. Touch the icon to return to main screen. Touch the
icon to go back to previous menu.
• BASIC information

Basic Information Page1

MCU Version: MCU version.

DSP Version: DSP version.
Serial NO.: The serial number of UPS.
Manufacturer: The information about manufacturer.
Service Contact: The contact name is set in “Basic Setting”.
Service Phone: The listed numbers are set in “Basic Setting”.
Service Mail: The service email account is set in “Basic Setting”.

Basic Information Page2

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PAR State: The information of parallel state.
PAR ID: The UPS ID number in parallel state.
Customer code: Customer code for UPS
DynamicPasword: if Enabled, maintainer password is dynamic

• RATED information

Rated Information Page

Output Voltage: It shows output rated voltage.

Output FRE: It shows output rated frequency.
CVCF Mode: Enable/Disable CVCF mode.
Bypass Forbid: Enable/disable bypass function.
Bypass UPS Off: Enable/disable auto bypass function when UPS is off.
ECO Mode: Enable/disable ECO function.
Auto Restart: Enable/disable auto-restart function.

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• PARAMETER information

Parameter Information Page1

Line Voltage Range: The acceptable line input voltage range.

Line FRE Range: The acceptable line input frequency range.
Bypass Voltage Range: The acceptable input voltage range for bypass mode.
Bypass FRE Range: The acceptable input frequency range for bypass mode.
ECO Voltage Range: The acceptable input voltage range for ECO mode.
ECO FRE Range: The acceptable input frequency range for ECO mode.

Parameter Information Page2

BATT Mode Work Time: The maximum discharge time in battery mode.
BATT Warning Voltage:
HIGH: High battery warning voltage.
LOW: Low battery warning voltage.

27
Shutdown Voltage: If battery voltage is lower this point, UPS will automatically
shut down.
Battery Age: It shows battery age.
Battery AH: It shows battery AH
Battery Number: It shows battery number.

3.2.6. Data Log screen

Touch the icon to enter data log page. Data log is used to record the
warning and fault information of the UPS. The record contains date & time,
code, type and description. Touch the icon or to browse information.
Touch the icon to return to main screen. Touch the icon to go back to
previous menu.
Please refer to Section 3-6 and 3-7 for warning and fault code list.

Data log page

3.3. Audible alarm

Description Buzzer status Muted

UPS status
Bypass mode Beeping once every 2 minutes
Battery mode Beeping once every 4 seconds Yes
Fault mode Beeping continuously
Warning
Overload Beeping twice every second
No
Others Beeping once every second
Fault
All Beeping continuously Yes

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3.4. Single UPS operation
WARNING
This UPS should be started by authorized personal only. Please contact
technician that installed the UPS if you need to perform additional tasks on UPS.

3.4.1. Turn on the UPS with utility power (in AC mode)

• After power supply is connected correctly, set the breaker of the battery
pack at “ON” position (only in case of external battery packs presence). Then
set the line input breaker at “ON” position. At this time the fan is running and
the UPS enter to power on mode for initialization, several seconds later, UPS
operates in Bypass mode and supplies power to the load via the bypass.
NOTE!
When UPS is in Bypass mode, the output voltage will draw power from utility
after you switch on the input breaker. In Bypass mode, the load is not protected
by the UPS. To protect your precious devices, you should turn on the UPS.
• Touch “CONTROL” and select “UPS on/off” icon. It will show “Turn on
UPS?” in screen and select “Yes”. Refer to On/Off UPS screen.
• A few seconds later, the UPS will enter into AC mode. If the utility is
abnormal, the UPS will operate in Battery mode without interruption.
NOTE!
When the UPS is running out of battery, it will shut down automatically in Battery
mode. When the utility is restored, the UPS will auto restart in AC mode.

3.4.2. Turn on the UPS without utility power supply (in Battery mode)
• Make sure that the two strings of batteries are connected correctly at
UPS’s ”+,GND,-” terminals and the breaker of the battery pack is at “ON”
position (only in case of external battery packs presence).
• Press the POWER button to set up the power supply for the UPS. UPS will
enter to power on mode. After initialization, UPS will enter to No Output mode.
• A few seconds later, the UPS will be turned on and enter to Battery mode.

3.4.3. Connect devices to UPS

After the UPS is turned on, you can connect devices to the UPS.
• Turn on the UPS first and then switch on the devices one by one. The
LCD panel will display total load level.
• If it is necessary to connect the inductive loads such as a printer, the in-
rush current should be calculated carefully to see if it meets the capacity of
the UPS, because the power consumption of this kind of loads is quite big.

29
• If the UPS is overload, the buzzer will beep twice every second.
• If the UPS is overloaded, please remove some loads immediately. It is
recommended to have the total loads connected to the UPS less than 80% of
its nominal power capacity to prevent overload for system safety.
• If the overload time is longer than the acceptable time listed in spec at AC
mode, the UPS will automatically transfer to Bypass mode. After the overload
is removed, it will return to AC mode. If the overload time is longer than the
acceptable time listed in spec at Battery mode, the UPS will enter into fault
status. At this time, if bypass is enabled, the UPS will power to the load via
bypass. If bypass function is disabled or the input power is not within bypass
acceptable range, it will cut off output directly.

3.4.4. Charge the batteries

• After the UPS is connected to the utility power, the charger will charge
the batteries automatically except in battery mode or during battery self-test
or overload or battery high voltage.
• Suggest to charge batteries at least 10 hours before use. Otherwise, the
backup time may be shorter than expected.

3.4.5. Battery mode operation

• When the UPS is in Battery mode, the buzzer will sound according to
different battery capacity. If the battery capacity is more than 25%, the
buzzer will beep once every 4 seconds. If the battery voltage drops to the
alarm level, the buzzer will beep quickly (once every sec) to remind users that
the battery is at low level and the UPS will shut down automatically soon.
Users could switch off some non-critical loads to disable the shutdown alarm
and prolong the backup time. If there is no more load to be switched off at
that time, you have to shut down all loads as soon as possible to protect the
devices or save data. Otherwise, there is a risk of data loss or load failure.
• In Battery mode, users can touch “SETTING” ► “Basic” ► Audio Mute to
enable “Mode Mute” to disable the buzzer.
• The backup time of the long-run model depends on the external battery
capacity.
• The backup time may vary from different environment temperature and
load type.
• When setting backup time for 16.5 hours (default value from LCD menu),
after discharging 16.5 hours, UPS will shut down automatically to protect the
battery. This battery discharge protection can be enabled or disabled through
LCD menu.

30
 3.4.6. Test the batteries
• If you need to check the battery status when the UPS is running in AC
mode/CVCF mode, you could touch “CONTROL” and select “Battery Test”.
Refer to “Battery Test” screen.
• Users also can set battery self-test through monitoring software.

3.4.7. Turn off the UPS with utility power supply in AC mode
• Touch “CONTROL” and select “Turn off UPS” icon to turn off the UPS.
Refer to “UPS on/off” screen.
NOTE!
If the UPS has been set to bypass output, it will bypass voltage from the utility
power to output terminal even though you have turned off the UPS (inverter).
After turning off the UPS, please be aware that the UPS is working at Bypass
mode and there is risk of power loss for connected devices.
• In Bypass mode, output voltage of the UPS is still present. In order to
cut off the output, switch off the line input breaker(for dual input unit, also
switch off the bypass line breaker). A few seconds later, there is no display
shown on the display panel and UPS is completely off.
• In Bypass mode, output voltage of the UPS is still present. In order to cut
off the output, switch off the line input breaker and switch off the bypass line
breaker. A few seconds later, there is no display shown on the display panel
and UPS is complete off.

3.4.8. Turn off the UPS without utility power supply in Battery mode
• Touch “CONTROL” and select “Turn off UPS” icon to turn off the UPS.
Refer to “UPS on/off” screen.
• Then UPS will cut off power to output terminals.

3.4.9. Mute the buzzer

• Touch “SETTING” and select “BASIC” item. There are two events available
to mute. Refer to “SETTING” screen.
• Some warning alarms can’t be muted unless the error is fixed. Please refer
to section 3-3 for details.

3.4.10. Operation in warning status

• When Fault LED illuminates and the buzzer beeps once every second,
it means that there are problems for UPS operation. Users can read the
warning message(s) from “DATA LOG” menu. Please refer to the Section 3-2-
6 for details.

31
• Some warning alarms can’t be muted unless the error is fixed. Please refer
to section 3-3 for details.

3.4.11. Operation in Fault mode

• When Fault LED illuminates and the buzzer beeps continuously, it means
that there is a fatal error with the UPS. Users can get the fault code from
“DATA LOG” menu. Please refer to the Section 3-2-6 for details.
• Please check the loads, wiring, ventilation, utility, battery and so on
after the fault occurs. Don’t try to turn on the UPS again before solving the
issue. If the problems can’t be fixed, please contact the distributor or service
personnel immediately.
• For emergency case, please cut off connection from utility, external
battery, and output immediately to avoid possible damage to the UPS or
equipment.
3.5. Fault Code

Fault code Fault event Fault code Fault event

01 Bus start failure 43 Overload

02 Bus over 46 Incorrect UPS setting
MCU communication
03 Bus under 47
failure
Two DSP firmware
versions are
04 Bus unbalance 48
incompatible in parallel
system.
Bypass phase short
06 Converter over current 60
circuited
Bypass SCR short
11 Inverter soft start failure 61
circuited
Bypass SCR open
12 High inverter voltage 62
circuited
Inverter B output(line to Voltage waveform
15 63
neutral) short circuited abnormal in A phase
Inverter C output(line to Voltage waveform
16 64
neutral) short circuited abnormal in B phase
Inverter A-B output (line Voltage waveform
17 65
to line) short circuited abnormal in C phase
Inverter B-C output (line Inverter current detect
18 66
to line) short circuited abnormal

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 Inverter C-A output (line Bypass O/P short
19 67
to line) short circuited circuited
Bypass O/P line to line
Inverter A negative
1A 68 short
power fault
circuited
Inverter B negative Inverter SCR short
1B 69
power fault circuited
Inverter C negative BUS voltage drops too
1C 6C
power fault fast
Battery SCR short Current error value
21 6D
circuited detect
Inverter relay circuited
23 6E SPS power error
open
Inverter relay short
24 6F Battery polarity reverse
circuited
PFC IGBT over-current
25 Line wiring fault 71
in A phase
Parallel communication PFC IGBT over-current
31 72
failure in B phase
PFC IGBT over-current
32 The host signal failure 73
in C phase
Synchronous signal INV IGBT over-current in
33 74
failure A phase
Synchronous trigger INV IGBT over-current in
34 75
signal failure B phase
Parallel communication INV IGBT over-current in
35 76
loss C phase
Parallel output current
36 77 ISO Over temprature
unbalance
LCD&MCU
41 Over temperature 78
communication failed

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3.6. Warning Code

Warning Warning
Warning event Warning event
code code
Line situations are different in
01 Battery unconnected 21
parallel system
Bypass situations are
02 IP Neutral loss 22
different in parallel system
Locked in bypass after
04 IP phase abnormal 33
overload 3 times in 30 minutes

05 Bypass phase abnormal 34 Converter current unbalanced

Cover of maintain switch is

07 Over charge 3A
open

08 Low battery 3C Utility extremely unbalanced

09 Overload 3D Bypass is unstable

0A Fan failure 3E Battery voltage too high

0B EPO enable 3F Battery voltage unbalanced

0D Over temperature 40 Charger short circuited

0E Charger failure

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 4 Troubleshooting

If the UPS system does not operate correctly, please solve the problem by
using the table below.

Problem Possible cause Solutions

No indication and
alarm in the front
The AC input power is Check if input cable firmly
display panel even
not connected well. connected to the mains.
though the mains is
normal.

EPO function is
activated. At this time, Set the circuit in closed
The warning code
the EPO switch is in position to disable the
0B.
“OFF” status or the EPO function.
jumper is open.

The external or
The warning code Check if all batteries are
internal battery is
01. connected well.
incorrectly connected.
Remove excess loads
UPS is overloaded.
from UPS output.
UPS is overloaded.
Devices connected
to the UPS are Remove excess loads
fed directly by the from UPS output.
The warning code electrical network via
09. the Bypass.
After repetitive
overloads, the UPS is Remove excess loads
locked in the Bypass from UPS output first.
mode. Connected Then shut down the UPS
devices are fed and restart it.
directly by the mains.

UPS is overload too

Remove excess loads
Fault code is long and becomes
from UPS output and
shown as 43. fault. Then UPS shut
restart it.
down automatically.

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Problem Possible cause Solutions
The UPS shut
Fault code is
down automatically Check output wiring and if
shown as 14,
because short circuit connected devices are in short
15, 16, 17, 18
occurs on the UPS circuit status.
or 19.
output.
Other fault
codes are
shown on LCD A UPS internal fault
Contact your service partner.
display and has occurred.
alarm beeps
continuously.
Charge the batteries for at least
7 hours and then check capacity.
Battery backup Batteries are not
If the problem still persists,
time is shorter fully charged.
consult your your service
than nominal partner.
value.
Contact your service partner to
Batteries defect.
replace the battery.
Fan is locked or not
The warning working. Or the Check fans and notify your
code 0A. UPS temperature is service partner.
too high.

Check and correct the input

neutral connection. If the
connection is ok and the
warning is still displaying,
please refer to the LCD setting
section, to enter the neutral
The input loss check menu, to see if
neutral wire is the parameter3 is “CHE”. If
The warning disconnected. it is, please press the “Enter”
code 02. key firstly to make the “CHE”
flash and press the “Enter”
key secondly to make the UPS
clear the alarm. If the warning
still exists, please check input
fuses of L2 and L3.

The L2 or L3 input
Replace the fuse.
fuse is broken.

36
 5 Storage and maintenance

5.1. Storage
Before storing, charge the UPS at least 7 hours. Store the UPS covered
and upright in a cool, dry location. During storage, recharge the battery in
accordance with the following table:

Storage Temperature Recharge Frequency Charging Duration

-25°C - 40°C Every 3 months
4-6 hours
40°C - 45°C Every 1 months

5.2. Maintenance

WARNING
Maintenance, all repairs and service must be performed by authorized
personnel only. There are no user-serviceable parts inside the UPS. Please
contact the technician that installed the UPS for maintenance services.

• The UPS system operates with hazardous voltages. Repairs may be carried
out only by qualified maintenance personnel.

• Even after the unit is disconnected from the mains, components inside
the UPS system are still connected to the battery packs which are potentially
dangerous.

• Before carrying out any kind of service and/or maintenance, disconnect

the batteries and verify that no current is present and no hazardous voltage
exists in the terminals of high capability capacitor such as BUS-capacitors.

• Only persons adequately familiar with batteries and with the required
precautionary measures may replace batteries and supervise operations.
Unauthorized persons must be kept well away from the batteries.

• Verify that no voltage between the battery terminals and the ground is
present before maintenance or repair. In this product, the battery circuit is
not isolated from the input voltage. Hazardous voltages may occur between
the battery terminals and the grounding/earthing.

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 • Batteries may cause electric shock and have a high short-circuit current.
Please remove all wristwatches, rings and other metal personal objects
before maintenance or repair, and only use tools with insulated grips and
handles for maintaining or repairing.

• When replacing the batteries, install the same number and same type of
batteries.

• Do not attempt to dispose of batteries by burning them. This could

cause battery explosion. The batteries must be deposed according to local
environmental regulations.

• Do not open or destroy batteries. Escaping electrolyte can cause injury to

the skin and eyes. It may be toxic.

• Please replace the fuse only with the same type and amperage in order to
avoid fire hazards.

• Do not disassemble the UPS system.

Disposal of Old Electrical & Electronic Equipment

(Applicable in the European Union and other European countries with separate
collection systems)

This symbol on the product or on its packaging indicates that this product shall not be treated
as household waste.

Instead it shall be handed over to the applicable collection point for the recycling of electrical
and electronic equipment.

By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product.

The recycling of materials will help to conserve natural resources.

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Memo

39
 Memo

40
Memo

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