Corporate Identification Number (CIN) L65190GJ1994PLC021012 August 29, 2024
Corporate Identification Number (CIN) L65190GJ1994PLC021012 August 29, 2024
"The aforesaid rate of interest would be valid for a period of 30 days from date of this sanction letter, subject to change in IHPLR.
GST Related Details :
Customer Details
GST applicable customer : Yes/No
Customer Name :
GST Applicable Address ( incl. State name) :
GST Registered No. :
PAN Number :
* All taxes, duties and levies, including but not limited to Goods and Services Tax, and any other tax/levy applicable as per law and as
may be amended from time to time would be additionally charged.
From the date of first disbursement, you will be required to pay eSigned
Pre - EMI
usinginterest
Aadhaar (at the rate applicable
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tousing
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facility) till the time your
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facility is fully disbursed, subsequent to which your EMI payments will
Yogesh begin.
Sonavane PRAGNESH SUBHASH PARMAR
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URVASHI PRAGNESH PARMAR
ICICI HFC provides ECS and/or Direct Debit facilities as modesDate:of repayment wherever these
Thu Sep 12 18:58:21 IST 2024
facilities are available. We encourage
Date: Thu Sep 12 19:01:51 IST
customers to avail ECS/Direct Debit facilities for repayment. " 2024
Date: Thu Sep 12 19:03:23 IST
2024
This letter shall be a part of the Transaction Documents and shall be read in conjunction with the Transaction Documents executed by the
Borrower or any other person for availing the Facility from ICICI HFC.
The signing of this letter by the Borrower(s) constitutes acceptance and acknowledgement of the terms mentioned in this letter.
Your ICICI HFC Territory Portfolio Manager ____________________ will assist you with all your requirements pertaining to the above
facility. You can reach him/ her on _________________.
Please sign and return the acceptance copy of this letter to him/her at the address mentioned below:
_________________________________
____________________________
_________________________
If required, you may also contact the ICICI HFC Territory Business Manager ____________________ ____________________ on
____________________ ____________________
We look forward to a long lasting relationship with you.
Thanking you,
Yours sincerely,
For ICICI Home Finance Company Ltd.
Name
Designation
I/We accept the above terms and conditions
PRAGNESH URVASHI
1. Name: SUBHASH 2. Name: PRAGNESH
PARMAR PARMAR
Signature: Signature:
Place: Place:
Date: Date:
----- x -----
Rate of Interest Gradation of interest rate will be based on factors such as credit bureau, type of income, type of
1.
collateral, customer profile, type of product etc. For more details, please visit our website
www.icicihfc.com
4. Cheque/ECS/NACH/Payment Instrument dishonour ` 500/- (Rupees Five Hundred Only) or such other amount as may be specified by IHFC from time to
Charges, per transaction time plus applicable taxes and other statutory levies.
5. Copy of original documents ` 1000/- (Rupees One Thousand only) plus applicable taxes and other statutory levies if any.
6. Repayment mode swap charges (PDC to PDC) ` 1000/- (Rupees One Thousand only) plus applicable taxes and other statutory levies if any.
7. Charges on account of non-submission of any ` 2000/- (Rupees Two Thousand only) plus applicable taxes and other statutory levies if any.
Payment Instrument(PDC/NACH Mandate form,
electronic security mandates etc.) for payment of
Instalment, per transaction
8. List of Documents ` 500/- (Rupees Five Hundred only) plus applicable taxes and other statutory levies if any.
9. Charges for swap of property ` 10000/- (Rupees Ten Thousand only) plus applicable taxes and other statutory levies if any.
10. Documents Retrieval Charges ` 500/- (Rupees Five Hundred Only) plus applicable taxes and other statutory levies if any.
11. Cheque / Repayment Mode swap charges other than ` 500/- (Rupees Five Hundred Only)- plus applicable taxes and other statutory levies if any.
PDC to PDC
12. Penal Charges in the event of default/delay in 1.50% per month(p.m.), on the over due/defaulted amount over and above the applicable Interest Rate
payment/repayment of any part of the loan amount (plus applicable taxes or other statutory levies, if any)
on due date
13. Penal Charges in the event of breach of other ICICI HFC reserves the right to levy and recover the applicable Penal Charges at its sole discretion, at
material terms( other than payment default) the rate specified hereinabove in point 12 on the outstanding amount plus applicable taxes and other
statutory levies, if any.
14. Charges for Amortisation Schedule ` 100/- (Rupees One Hundred only) plus applicable taxes and other statutory levies if any.
15. Charges for Statement of account ` 100/- (Rupees One Hundred only) plus applicable taxes and other statutory levies if any.
16. Charges for prepayment statement ` 500/- (Rupees One Hundred only) plus applicable taxes and other statutory levies if any.
17. Charges for duplicate NOC / No due certificate ` 500/- (Rupees One Hundred only) plus applicable taxes and other statutory levies if any.
18. Stamp Duty and other statutory charges As per Applicable Law
19. Conversion Charges 0.50% for housing loan, 1.00% for the non-housing loan plus applicable taxes and other statutory
levies if any, on principal outstanding.
* *For fixed, pre-payment charges are applicable if not prepaid from customer's own sources.
# The expression “own sources” for this purpose means any source of funds other than borrowing from a bank or Financial Institution.
Disclaimer:
• The rates, fees, charges etc. as stated herein above are subject to changes/ revision from time to time.
• Pre-Payment/ Foreclosure charges shall be applicable as per contracted rate or rates as per regulatory norms prescribed, if any.
Level 1
Call Center, Email & Walk in at branches of the Company and the branches of ICICI Bank. The Company will
acknowledge the customer issue and interim response will be sent to customer as an acknowledgment
through Service Request (SR) number (complaints received through Call centre/walkin) or interim mail
response (complaints received through email).
All complaints are accompanied by a SR number for timely closure and tracking.
Response will be provided as per the defined timeline.
If the customer is not satisfied with the response offered, then customer may choose to refer the matter to
Level 2 (Grievance Redressal Officer(GRO))
Call Center Number:1800 267 4455
Email: [email protected]
Branches: Visit www.icicihfc.com to locate nearest branch of the Company.
Response will be provided as per the defined timeline.
Level 2
Grievance Redressal Officer
Grievance Redressal officer will acknowledge the issue and respond appropriately over email.
Response will be provided as per the defined timeline.
If the customer is not satisfied with the response offered, then customer may choose to refer the matter to
Level 3 (Head Customer Service).
GRO( Grievance Redressal Officer): 022- 66493844
Email: nodal.offi[email protected]
Physical Letter: https://www.icicihfc.com/contact-us
Level 3
Head Customer Service
Interactions received at the desk of Head Customer Service will be acknowledged and the issue would be
captured appropriately.
Response will be provided as per the defined timeline.
If the customer is not satisfied with the response offered, then customer may choose to refer the matter to
Level 4(NHB).
Email: [email protected]
Physical Letter: https://www.icicihfc.com/contact-us
If the issue remains unresolved after approaching Level 1/Level 2/ Level 3 of if the Company has not provided
any status or resolution within 30 days, the customer may choose to refer the matter to regulators.
Level 4
National Housing Bank
Interactions received from NHB will be acknowledged and the issue would be captured appropriately.
Response will be provided as per the timeline defined by NHB.
Online Portal: https://grids.nhbonline.org.in
Physical Letter: Customers can write on the address mentioned below:
National Housing Bank,
Department of Supervision
(Complaint Redressal Cell)
4th Floor, Core – 5A, India Habitat Centre,
Lodhi Road, New Delhi- 110003