SAVEETHA INSTITUTE OF MEDICAL AND TECHNICAL

SCIENCES
SAVEETHA SCHOOL OF ENGINEERING

QUESTION BANK-JULY 2023

COE0201 Software Quality Assurance and Management for Engineers

DURATION: 3 Hrs DATE: Slot : MARKS: 100 Marks

UNIT-1
2 Marks

1 What is software?

2 Define the term Software modeling.

3 State the need for software quality assurance.

4 Define the SQA system and list the classification of classes.

5 Write a difference between product quality and process quality.

6. What Are The Quality Attributes?

7. Who is Responsible for Software Quality?

8. Define the term software modeling.
9. Define actual model and actual productivity.
10. What are the security limitations of documents?

5 Marks
1 List out the guidelines for Formal Technical reviews in Software Quality related discussion

2 Explain briefly about the 7QC tools and Automation.

3 What is quality goal methodology? Give an example for quality planning.

4 Write a case study for productivity and documentation.
5 Explain about the paradigm shift in software project in detail.
10 Marks
1. Explain about the Classic and other software development methodologies.
2. Discuss the Metrics implementation in projects,
3. Basic Quality Tools: Quality Management, Control and Improvement Tools

How can you manage

quality?
12. (a) Explain in detail,
the different views of
quality
(b) Name and explain
in detail any two models
which you have studied to
predict the quality of
any software
How can you manage
quality?
12. (a) Explain in detail,
the different views of
quality
 (b) Name and explain
in detail any two models
which you have studied to
predict the quality of
any software
How can you manage
quality?
12. (a) Explain in detail,
the different views of
quality
(b) Name and explain
in detail any two models
which you have studied to
predict the quality of
any software
4. How can you manage quality?
5. Explain in detail, the different views of quality
6. Name and explain in detail any two models which you have studied to predict the
quality
Predict of any software.

UNIT 2
2 Marks

1 Mention any two analyses of Challenges in Automation Tracking the Bug.

2 What is Debugging?

3 Define software test automation.

4 State the need for software quality assurance.

5 Differentiate stress testing and regression testing.
6 list out the weakness of ISO 9000.
7 What is software reliability? Mention at least for reliability computation models.
5 Marks

1. Demonstrate the test artifacts in software testing

2. Differentiate Boundary value Analysis, State Transition Analysis
3. Briefly explain with Real time example for Risk-based testing
4. Discuss the Implementing Tools For Software Quality Assurance
5. What Is SEI? CMM? ISO? IEEE? ANSI? Will It Help?
6. Difference between Quality Assurance and Quality Control (QA vs QC)
7. Explain about minimal QA effort in detail.
8. Write short notes on seven keys to leadership.
9. What are the factors affecting the SQA? Explain.
10. Explain about the factors affecting the SQA? Explain.
11. Discuss about Level-2 of CMM compatibility.
12. Discuss about unit test planning activities.

10 Marks
1. Describe the general principles underlying quality management according to
ISO 9000-3.
2. Describe the ISO 9000-3 certification process.
3. Describe the principles embodied in the Capability Maturity Model (CMM).
4. The evolution and diversification of the CMM methodology have produced several
specialized CMM products that were offered to the software industry. At a
certain point, SEI moved toward creation of integrated CMM models.
(1) Explain the reasons for this move.
(2) List some arguments against integration.
5. One of the main activities of the Bootstrap Institute is training and accreditation
of assessors.
(1) Describe the accreditation process in your own words and explain the importance
of each level of the accreditation process.
(2) Discuss the special role of assessors in implementing the Bootstrap
methodology.
6. CMM and CMMI are both composed of almost identical capability maturity models.
While CMM bases its assessments on 18 key process areas, CMMI employs
24 process areas.
(1) Explain the differences between the CMM and CMMI process areas in relation
to the respective subject matter.
(2) Indicate which of the capability levels have been substantially changed.
(3) Can you characterize the observed changes?
7. Describes the CMM implementation experience of four organizations.
(1) Discuss the common experience of these organizations.
(2) What additional information (excluded from the section and the referenced
papers) could be helpful for the successful completion of an evaluation?

UNIT 3
2 Marks
1 What is the white box and black box technique?
2 What is the Preventive and Corrective Actions?
3 Bring out the difference between a process and product.
4 What is W2HH principle?
5 What is the necessity of integrating metrics with in software engineering process?
6 List few metrics useful for small organization.

5 Marks
1 Mention the strength of PSP and Weakness of TSP.
2 What are some of the best practices for developing and maintaining software that is
accessible to users with disabilities?
3 A company is developing a new software product. What are some of the key factors that
should be considered when developing a quality assurance (QA) plan?
4 Discuss about software quality metrics analysis.

5 (a). Discuss about the

measures and metrics
in process domains.
6 (b). Discuss about
the measures and
metrics in product
domains.
7 (a). Discuss about the
measures and metrics
in process domains.
8 (b). Discuss about
the measures and
 metrics in product
domains.
9 (a). Discuss about the
measures and metrics
in process domains.
10 (b). Discuss about
the measures and
metrics in product
domains.
11 (a). Discuss about the
measures and metrics
in process domains.
12 (b). Discuss about
the measures and
metrics in product
domains.
 13 (a). Discuss about the
measures and metrics
in process domains.
14 (b). Discuss about
the measures and
metrics in product
domains.
5 Discuss about the measures and metrics in process domains.
6 Discuss about the measures and metrics in product domains.

10 Marks
1 Write a program to calculate “C” value using testing. Describe in detail about the difference in
white box and black box techniques applied stage wise?
2 What is Testing? Explain the objectives of testing. Elaborate with example on how quality is
associated with testing?
3 A software company is developing a new mobile app. The app is designed to help users track
their spending habits. The company has a team of software developers, but they do not have
a dedicated quality assurance (QA) team. The company is concerned about the quality of the
app and wants to make sure that it is free of bugs before it is released to the public.

4 A software company is developing a new software product that will be used by a large
number of people. The company is concerned about the privacy and security of the data that
will be collected by the product. What steps can the company take to protect the privacy and
security of the data?

5. A software company is developing a new software product. The product will be used by a
variety of users, including both technical and non-technical users. The company wants to make
sure that the product is easy to use for all users. What are some tips for designing a user-
friendly product?

UNIT 4
2 Marks
1. What are the Metrics for Software Maintenance?
2. What is Quality Management Systems?
3. What are the elements of Quality Management Systems?
4. List the steps to measure and improve an existing test process

5.What is Quality
Management Systems?
6.6. What are the
elements of Quality
Management Systems?

5 Marks
1 List out the Quality Metrics for Software Maintenance by identifying, implementing,
analyzing and validating with Final results.

2 Difference between Quality Assurance and Quality Control (QA vs QC)4

3 Basic Quality Tools: Quality Management, Control and Improvement Tools4
4 Who is Responsible for Software Quality?4
5 List the constituency and their tasks to conduct software quality assurance. Also enlist the
activities conducted by SQA group for attaining high quality end product.

6 Explain how software engineers perform software quality control activity in detail

10 Marks
1. The Android Acceptance Test Suite covers all essential regression features and provides timely
feedback and reporting to Android Application developers and QA. This suite is easily run within
the CI process or in QA by pulling the most recent Hockey App build on which to test. By
providing constant feedback to QA and reporting regression bugs, the suite saves hours of QA
testing per run and allows manual testers to focus on tighter feedback cycles for brand new
features. Test results are provided via Cucumber Reports with attached debug information such as
custom exception messages, screenshots at the time of the error, and a snapshot of the page XML.
Reporting features useful metrics in addition to results, such as percentage of features passed,
features failed, skipped, and pending implementation. Utilizing Selenium/Appium, we leverage a
single codebase against Google Android and Amazon Fire OS mobile operating systems. No third
 party vendors were involved. The Beta Breakers team consisted of one full-time QE resource with
occasional augmented and collaborative support from other Beta Breakers QE staff. The
completed automation suite was delivered on time and was very well accepted.
2. A banking institution is developing an online banking system. Identify the key software quality
attributes that should be prioritized for this system and explain how they can be ensured through
effective software quality assurance practices.
3. A healthcare organization is implementing an electronic medical records system. Outline the
specific non-functional requirements that should be addressed during the software quality
assurance process, such as security, privacy, and performance.
4. An e-commerce company is experiencing a high rate of customer complaints related to the
performance of their website during peak traffic periods. Develop a performance testing plan to
identify and address the scalability issues affecting their software.
5. A software development team is working on a project with distributed teams located in different
countries. Explain how they can establish effective communication and collaboration channels to
ensure software quality and minimize the impact of geographical and cultural differences.
6. A social media platform is planning to enhance its security measures to protect user data and
prevent unauthorized access. Identify the security testing techniques and tools they should employ
to identify potential vulnerabilities and weaknesses in their software.
7. A software company is planning to migrate its legacy system to a new technology platform.
Discuss the challenges they might face during the migration process and propose a risk mitigation
strategy to ensure the software quality is maintained throughout the transition.

UNIT 5
2 Marks
1 Write a short note on OO Methodology.
2 Is Security Like Reliability?
3 How to demonstrate the test artifacts in software testing?
5 Marks
1. Discuss the Metrics implementation in projects, 3
2. What Is SEI? CMM? ISO? IEEE? ANSI? Will It Help?2
3. What Are The Quality Attributes?
4 Explain the categories of testing tools.
5 Describe the major components of Test Maturity Model (TMM).

6 Explain the need for automation.

7 What are the challenges in testing for web based software.

8 Explain inheritance testing.

10 Marks

1 Explain briefly about internal auditing and assessment.

2 Define CASE Tools, Type of CASE Tools, Strength and Weakness of their effects on
Software Quality.

3 (a) Write about the basic

tools for quality control
suggested by Ishikawa
4 14 (a). Why
nonparametric PTR
model is used for
defect tracking? How is
it used?
5 (b)Brief the five
point satisfaction scale
used in customer
satisfaction surveys.
3 Write about the basic tools for quality control suggested by Ishikawa.

4 Why nonparametric PTR model is used for defect tracking? How is it used?

5 Brief the five point satisfaction scale used in customer satisfaction surveys.